MODEL FO-175 FO-375 - Sharp Australiasupport.sharp.net.au/downloads/opmanuals/FO175OM.pdf1. Press: Display shows: FAX/TEL # MODE 2. Press 1 to store a number or 2 to clear a num-ber

OPERATION MANUAL

FACSIMILE

MODEL

FO-175FO-375

1. Installation 2. Sending Documents 3. Receiving Documents 4. Making Copies 5. Making Telephone Calls 6. Answering Machine Hookup 7. Special Functions 8. Option Settings 9. Printing Reports and Lists10. Maintenance 11. Troubleshooting

FO

-175 / FO

-375F

AC

SIM

ILE

WARRANTYFacsimile Products

Congratulations on Your Purchase!

FOR THE SERVICING OF PRODUCTS

PURCHASED IN

NEW ZEALANDCONTACT YOUR SELLING DEALER/RETAILER

OR FOR REFERRAL TO ASERVICE CENTRE,

CALL SHARP CUSTOMER SERVICES

TELEPHONE: 09 634 2059 FACSIMILE: 09 636 6972

SHARP CORPORATION OF NEW ZEALAND LIMITEDCnr Mahunga Drive & Hastie Avenue,

Mangere, AUCKLAND

This Sharp product is warranted against manufacturing defects for a period of twelve (12) months from the date of original purchase.

In the event of any defect arising in the equipment during the warranty period, such repairs should only be carried out by the Dealer from which the unit was originally purchased or a Service Centre approved by Sharp to service this type of equipment. These repairs would be carried out at no charge to the owner, subject to the conditions specified herein.

The owner is responsible for any transportation and insurance costs if the product has to be returned for repair.

This warranty does not extend to accessories or defects or injuries caused by or resulting from causes not attributable to faulty parts or the manufacture of the product, including but not limited to, defect or injury caused by or resulting from misuse, abuse, neglect, accidental damage, improper voltage, liquidspillage, vermin infestation, software, use of consumables other than those approved by Sharp, or any alterations made to the product which are not authorised by Sharp.

Please retain your sales documentation, as this should be produced to validate a warranty claim.

This warranty is in addition to and in no way limits, varies or excludes any express and implied rights and remedies under any relevant legislation in the country of sale. However, to the extent permitted by such legislation, Sharp excludes any liability for any indirect or consequential damages arising from the purchase or use of the product.

To the extent permitted by law, Sharp excludes all implied warranties and conditions and where the product is one that is not normally required for personal, domestic or household use, Sharp limits its liability to the repair or replacement (at Sharp's option) of materials or workmanship which are found by Sharp to be defective.

For your reference, please enter the particulars of your purchase below and retain, with your purchase documentation.

Model No.

Serial No.

Date of Purchase

Place of Purchase SPform046 (2Sept97)

FOR LOCATION ENQUIRIES WITHIN

AUSTRALIAREGARDING YOUR LOCAL

SHARP APPROVED SERVICE CENTRE

CALL THESHARP SERVICE REFERRAL CENTRE

FREECALL: 1 800 807 820FACSIMILE: (02) 9672 1210

DURING NORMAL BUSINESS HOURS

SHARP CORPORATION OF AUSTRALIA PTY. LIMITEDA.C.N. 003 039 405

1 Huntingwood Drive, Huntingwood NSW 2148

Important Notice: This warranty applies only to products sold in Australia & New Zealand

QUICK REFERENCE GUIDE

INSTALLATION

1. Connect the handset as shown.

2. Plug the power cord into an earthed, 230-240 Voutlet.

3. Plug one end of the telephone line into the TEL.LINE socket on the rear of the fax, and theother end into your telephone wall socket.

Caution: When disconnecting the fax, unplugthe telephone line before the power cord.

TEL.SET TEL.LINE

Connecting an answering machine and/orextension telephone

1. Remove the seal covering the TEL. SET socketon the rear of the fax. Connect an extensiontelephone or answering machine to the TEL.SET socket.

2. If desired, connect an extension phone to theanswering machine.

SPEED DIAL

REDIAL

HOLD/SEARCH

SPEAKER

ABC DEF

JKL MNOGHI

TUV WXYZPQRS

ENTERING YOURNAME AND NUMBER

1. Press:

OWN NUMBER SET Display shows:

2. Press:

3. Enter your fax number (max. of 20 digits) by pressing the number keys.

♦ If you make a mistake, press the HOLD/SEARCHkey to move the cursor back to the mistake, thenenter the correct number or letter.

4. Press:

5. Enter your name by pressing the appropriatenumber keys as shown below.

♦ To enter two letters in succession that requirethe same key, press the SPEAKER key afterentering the first letter.

A =

B =

C =

D =

E =

F =

G =

H =

I =

J =

K =

L =

M =

N =

O =

P =

Q =

R =

S =

T =

U =

V =

W =

X =

Y =

Z =

SPACE =

Deletes highlightedletter Upper/lower caseshift key Moves cursor to theleft. Moves cursor to theright.

Press either key one or more timesto select and enter a symbol.

6. When finished, press: START

STOP

FUNCTION

3

START

START

TEL.SET TEL.LINE

Australia

New Zealand

QUICK REFERENCE GUIDE

SETTING THEDATE AND TIME

START

Press:

Display shows: DATE & TIME SET

Press the START key:

Enter two digits for the Day (01 through 31).

Enter two digits for the Month (01 through 12).

Enter four digits for the Year (Ex: 1998).

Enter two digits for the Hour (00 through 23).

Enter two digits for the Minute (00 through 59).

When finished, press: START STOP

STORING AND CLEARINGNUMBERS FOR AUTO DIALING

1. Press:

Display shows: FAX/TEL # MODE

2. Press 1 to store a number or 2 to clear a num-ber.

3. Enter a 2-digit Speed Dial number (from 01 to10 for Rapid Key Dialing, or 11 to 30 for SpeedDialing). (If you are clearing a number, go toStep 7.)

4. Enter the full telephone/fax number.

5. Press:

STOP

START

6. Enter the name of the location by pressing num-ber keys (max. of 20 characters). (Refer to theletter entry table in ENTERING YOUR NAMEAND NUMBER.)

7. Press:

SENDING DOCUMENTS

Place your document(up to 10 pages) facedown in the documentfeeder.

Normal Dialling

1. Lift the handset or press

2. Dial the fax number.

3. Wait for the reception tone (if a person answers,ask them to press their Start key).

4. Press:

Rapid Key Dialling Press the appropriate Rapid Key. Transmissionwill begin automatically.

Speed Dialling

1. Press:

2. Enter 2-digit Speed Dial number.

3. Press:

SPEAKER

SPEED DIAL

START

START

RECEIVING DOCUMENTS

START

Press:

FAX mode: The fax automatically answers on tworings and receives the incoming document.

RECEPTION MODE

TEL/FAX mode: The fax automatically answersand receives incoming documents. Voice calls aresignalled by a special ringing sound.

TEL mode:

FUNCTION 3

FUNCTION

3

FAXTEL

ANS.

FAXTEL

ANS.

FAXTEL

ANS.

20-FEB 10:30TEL/FAX

TEL/FAX

TEL/FAX

FAXTEL

ANS.TEL/FAX

20-FEB 10:30

20-FEB 10:30

20-FEB 10:30

STARTFaxtone

RECEIVING

ANS. mode: Select this mode when you turn onan answering machine connected to the fax.

Introduction

Welcome, and thank you forchoosing a Sharp facsimile!The features and specificationsof your new Sharp fax areshown below.

Automatic dialling Rapid Key Dialling: 10 numbersSpeed Dialling: 20 numbers

Fax paper Initial starter roll (included with fax machine): 10 m rollRecommended replacement roll: FO-40PR6 50 m roll

Automatic documentfeeder

10 sheets max.

Paper cutting method: FO-175: Tear off by handFO-375: Automatic cutter

Modem speed 9600 bps with automatic fallback to 7200, 4800,or 2400 bps

Transmission time* Approx. 15 seconds (Sharp special mode)

Display 16-digit LCD display

Reception modes FAX, TEL, TEL/FAX, ANS.

Resolution Horizontal: 8 lines/mmVertical: Standard: 3.85 lines/mm Fine/Halftone: 7.7 lines/mm Super fine (transmission only): 15.4 lines/mm

Recording system Thermal recording

Halftone (greyscale) 64 levels

* Based on ITU-T Test Chart #1 at standard resolution in Sharp special mode,excluding time for protocol signals (i.e., ITU-T phase C time only).

Applicable telephone line Public switched telephone network

Compatibility ITU-T (CCITT) G3 mode

Configuration Half-duplex, desktop transceiver

Compression scheme MH, MR, Sharp

Scanning method Sheet-feeder CIS (Contact Image Sensor)

Effective printing width 210 mm max.

Input document size Automatic feeding: Width: 148 to 216 mm Length: 140 to 297 mmManual feeding: Width: 148 to 216 mm Length: 140 to 600 mm

Effective scanning width 210 mm max.

Contrast control Automatic/Dark selectable

Copy function Standard

Telephone function Standard (Cannot be used for incoming/outgoingif power fails)

Power requirements 230-240 V AC, 50 Hz

Operating temperature 5 to 35°C

Humidity Maximum: 85 %

Power consumption Stand-by: 5.1 WMaximum: 120 W

Dimensions Width: 308 mm Depth: 256 mm Height: 138 mm

Weight FO-175: Approx. 2.5 kgFO-375: Approx. 2.6 kg

As a part of our policy of continuous improvement, SHARP reserves theright to make design and specification changes for product improvementwithout prior notice. The performance specification figures indicated arenominal values of production units. There may be some deviations from thesevalues in individual units.

Important safety information

• For your safety, if any of your equipment is not operating properly or should anyphysical damage occur to the equipment where internal parts may becomeexposed, the equipment should be immediately disconnected from the phoneline and then the power line and returned to a SHARP authorised Service Centrefor inspection, repair, or disposal.

• In Australia, installing or modifying telephone lines should only be done by anACA licensed serviceman. In New Zealand, installing or modifying telephonelines should be done in accordance with Telecom wiring practices.

• Do not disassemble this machine or attempt any procedures not described in thismanual. Refer all servicing to qualified service personnel.

• This machine must only be connected to a 230-240 V, 50 Hz, grounded (3-prong)outlet. Connecting it to any other kind of outlet may damage the machine.

• Do not install or use the machine near water, or when you are wet. Take carenot to spill any liquids on the machine.

• Unplug the machine from the power outlet and telephone socket and consult aqualified service representative if any of the following situations occur:- Liquid has been spilled into the machine or the machine has been exposed to rain or water.- The machine produces odors, smoke, or unusual noises.- The power cord is frayed or damaged.- The machine has been dropped or the housing damaged.

• Do not allow anything to rest on the power cord, and do not install the machinewhere people may walk on the power cord.

• Never insert objects of any kind into slots or openings on the machine. This couldcreate a risk of fire or electric shock. If an object falls into the machine that youcannot safely remove, unplug the machine and consult a qualified servicerepresentative.

• Do not place this machine on an unstable cart, stand or table. The machine couldbe seriously damaged if it falls.

• Never install telephone wiring during a lightning storm.

• Never install telephone jacks in wet locations unless the jack is specificallydesigned for wet locations.

• Never touch uninsulated telephone wires or terminals unless the telephone linehas been disconnected at the network interface.

• Use caution when installing or modifying telephone lines.

• Avoid using a telephone (other than a cordless type) during an electrical storm.There may be a remote risk of electric shock from lightning.

• Do not use a telephone to report a gas leak in the vicinity of the leak.

• The socket-outlet must be installed near the equipment and must be easilyaccessible.

Important:

•• This facsimile machine is not designed for use on a line which has callwaiting, call forwarding, or certain other special services offered by yourtelephone company. If you attempt to use the fax machine on a telephone lineusing any of these services, you may experience errors during transmissionand reception of facsimile messages.

•• This fax machine is not compatible with digital telephone systems.

•• This FO-175/375 is designed to operate in Australia and New Zealand only.

WARNING NOTICE:NO calls can be made to or from this fax during a mains power failure.

WARNING Australian Communications Authority (ACA) regulationsstate that no unauthorised changes or modifications to this equipment arepermitted.

Note: Complies with ACA and NZ TELECOM standard AS/NZS3548regarding emission of electromagnetic interference.

These limits are designed to provide reasonable protection againstinterference in an installation. This equipment generates, uses and can radiateradio frequency energy and, if not installed and used in accordance with theinstructions, may cause interference. However, there is no guarantee thatinterference will not occur in a particular installation.

If this equipment does cause interference to radio or television reception,which can be determined by turning the equipment off and on, the user isencouraged to try to correct the interference by one or more of the followingmeasures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and the receiver.

Connect the equipment to an outlet on a different circuit to that which the receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.

For Australia: The Ringer Equivalence Number (REN) for this equipment iswritten on the back of the machine.The sum of all the Ringer Equivalence Numbers (REN’s) on your telephoneline should not exceed 3 to assure correct service from your telephonecompany.

Table of Contents

1 Installation 1

Unpacking Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1A Look at the Operation Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Original Document Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Paper Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Loading the Fax Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Entering Your Name and Fax Number. . . . . . . . . . . . . . . . . . . . . . . . . 13Setting the Date and Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Selecting the Reception Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Volume Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

2 Sending Documents 21

Transmittable Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21Loading the Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23Resolution and Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25Sending a Fax by Normal Dialling . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27Sending a Fax by Automatic Dialling. . . . . . . . . . . . . . . . . . . . . . . . . . 29

3 Receiving Documents 38

Using TEL/FAX Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38Using ANS. Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39Using FAX Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39Using TEL Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

4 Making Copies 42

5 Making Telephone Calls 43

6 Answering Machine Connection 45

Connecting an Answering Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . 45Activating the Answering Machine Connection . . . . . . . . . . . . . . . . . 47

7 Special Functions 48

Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48Distinctive Ring. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53Blocking Reception of Unwanted Faxes. . . . . . . . . . . . . . . . . . . . . . . . 55Polling (Requesting a Fax Transmission) . . . . . . . . . . . . . . . . . . . . . . . 57Timer Operations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

8 Option Settings 62

9 Printing Reports and Lists 68

10 Maintenance 72

11 Troubleshooting 74

Problems and Solutions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74Messages and Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Index 83

Cha

pter 1 Installation

Unpacking Checklist

1. In

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n

Before setting up,make sure you haveall of the followingitems.

If any are missing,contact your dealeror retailer.

Handset

Handsetlead

Telephoneline cord

Fax paper(sample roll)

Rapid keylabels

Operationmanual

Adapter(for Australia)

Adapter(for New Zealand)

Business productsdealer installationreport

Rod(For FO-175 only)

Paper tray (FO-375 only)

1

A Look at the Operation Panel

11 12 13 14

10

8 9

1 4 5 62 3

TEL FAX

RECEPTIONMODE RESOLUTION FUNCTION

DOWN VOLUME UP

SPEED DIAL

REDIAL

SPEAKER

01 02

03 04

05 06

07 08

09 10/POLL

15

7

ABC DEF

JKL MNOGHI

TUV WXYZPQRS

START

STOP

COPY/HELP

HOLDSEARCH

TEL/FAX ANS.

DisplayThis displays messages and prompts during operation and programming.

PANEL RELEASEPull this release toward you to open the operation panel.

RECEPTION MODE keyPress this key to select the reception mode. An arrow in the display will pointto the currently selected reception mode.

FUNCTION keyPress this key to select various special functions.

1

2

3

4

A Look at the Operation Panel

2

RESOLUTION keyPress this key to adjust the resolution and contrast before sending or copyinga document.

VOLUME keysPress these keys to adjust the volume of the speaker when the SPEAKER keyhas been pressed, or the volume of the ringer at all other times.

STOP keyPress this key to stop operations before they are completed.

Number keysUse these keys to dial numbers, and enter numbers and letters duringnumber/name storing procedures.

SPEED DIAL keyPress this key to dial a 2-digit Speed Dial number.

REDIAL keyPress this key to automatically redial the last number dialled.

SPEAKER keyPress this key to hear the line and fax tones through the speaker beforesending a document, or dialling a voice number.Note: This is not a speakerphone. You must pick up the handset to talk withthe other party.

HOLD/SEARCH keyPress this key to search for an automatic dialling number, or, during a phoneconversation, press this key to put the other party on hold.

Rapid Dial KeysPress one of these keys to dial a fax or voice number automatically. (Note thatyou must attach the Rapid Key labels.)

START keyPress this key to send or receive a document manually when off hook.

COPY/HELP keyWhen a document is in the feeder, press this key to make a copy. At any othertime, press this key to print out the Help List, a quick reference guide to theoperation of your fax.

12

13

14

15

11

5

6

7

8

9

10

1. In

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3

Connections

Points to keep in mind when setting up

Do not place the machine in directsunlight.

Do not place the machine nearheaters or air conditioners.

Keep dust away from the machine. Keep the area around the machineclear.

About condensation

If the machine is moved from a cold to a warm place, it is possible thatcondensation may form on the scanning glass, preventing proper scanning ofdocuments for transmission. To remove the condensation, turn on the powerand wait approximately two hours before using the machine.

Connections

4

Handset

Connect the handset as shown and place it on the handset rest.

♦ The ends of the handset lead are identical, so they will go into eithersocket.

Make sure thehandset cord goesinto the unmarkedsocket on the side ofthe machine!

Use the handset tomake ordinary phonecalls, or to transmitand receivedocuments manually.

1. In

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5

Power lead

Plug the power lead into a 230-240 V, 50 Hz, earthed (3-prong) AC outlet.

♦ Caution: When disconnecting the fax, unplug the telephone line cordbefore unplugging the power lead.

♦ Caution: The mains outlet (socket outlet) should be installed near theequipment and be easily accessable.

The machine does not havea power on/off switch, sothe power is turned on andoff by simply plugging orunplugging the power lead.

Note: If your area experiences a high incidence of lightning or powersurges, we recommend that you install surge protectors for the power andtelephone lines. Surge protectors can be purchased at most telephonespecialty stores.

Moving your fax and reconnecting

Should it be necessary to move your fax to a new location, first disconnectthe telephone line cord before disconnecting the power lead. Whenreconnecting, it is necessary to connect the power lead before connecting thetelephone line cord.

Connections

6

Telephone line cord

Insert one end of the telephone line cord into the adapter. Insert the other endof the line cord into the socket on the back of the fax marked TEL. LINE .Plug the adapter into the telephone socket on the wall.

TEL.SET TEL.LINE

For Australia

For New Zealand

Be sure to insert thetelephone line cord intothe TEL. LINE socket.Do not insert it into theTEL. SET socket.

Comments:

•• Your fax is set for tone dialling. If you are on a pulse only dial line, you mustset the fax for pulse dialling by changing Option Setting 7. This procedure isdescribed in Chapter 8, "Option Settings".

•• If you intend to use a computer fax modem on the same phone line, you mustreset Option Setting 14 (Fax Signal Receive) to NO in order to preventtransmission and reception errors. This procedure is described in Chapter 8,"Option Settings".

1. In

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7

Extension phone (optional)

If desired, you can connect an extension phone to the TEL. SET socket onthe fax.

♦ To connect an answering machine to your fax, see Chapter 6, AnsweringMachine Connection.

1 Remove the seal covering the TEL. SETsocket.

2 Connect the extension phone line to theTEL. SET socket.

TEL.SET TEL.LINE

Important: In New Zealand, not all standard telephones and answeringmachines will respond to incoming ringing when connected to the extensionsocket of the equipment.

Connections

8

Original Document SupportRotate the original document support so that it points straight out.

Paper Guide (FO-375 only)Attach the paper guide by inserting the ends into the holes in the front of thefax as shown.

Loading the Fax Paper

Your fax machine printsincoming faxes on aspecial kind of papercalled thermal paper.

The fax’s print headcreates text and imagesby applying heat to thethermal paper.

Note: The power must be on (plug in the power cord) when loading faxpaper in the fax machine.

1 Pull the release marked PANEL RELEASE toward you and open theoperation panel.

1. In

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n Loading the Fax Paper

9

YES NO!

2 Remove the packing paper from the paper compartment.Remove cardboard and tape

FO-175 only:Remove the tape

3 FO-175 only: Make sure the ends of the guide wire are inserted in theholes. (If the guide wire is not inseted correctly, out-of-paper detection willnot be possible.)

4 Unwrap the roll of fax paper and place it in the compartment.

•• Important: The roll must be placed so that the leading edge of the paperunrolls as shown. (The paper is only coated on one side for printing. Ifthe roll is placed backwards, the paper will come out blank after printing.)


10

FO-175 only: The paper should pass over the topof the guide wire.

FO-175 only: First insert the spool shaft into the paper roll and then set thespool shaft ends into the slots on each side of the paper compartment.

5 Insert the leading edge of the paper into the paper inlet. Continue to pushthe paper through the inlet until it comes out of the opening in the front ofthe fax.

1

2

Paper inlet

The paper will reappearhere. Make sure it is alignedbetween the arrows oneach side of the guide, andthen passes under the plateand out the front of the fax.

6 Close the operation panel, making sure it clicks into place.

Click!

Press here to close

1. In

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n Loading the Fax Paper

11

7 FO-175: A short length of the fax paper will feed out. Grasp the paper bythe edge and pull upward to tear it off.

FO-375: A short length of the fax paper will feed out and be cut off. (Ifthis doesn’t happen, repeat the loading procedure.)

Note: The FO-375 has a built-in anti-curl mechanism that will help toreduce paper curling problems. The anti-curl mechanism is more effectiveat the beginning of the paper roll and less effective toward the end.

Replacing the fax paper

When the paper runs out, OUT OF PAPER will appear in the display.Reception and copying will no longer be possible. To replace the paper, firsttake out the old roll, then load the new roll as described above.

To assure a long life for your fax and obtain the best reproduction quality, werecommend that you use the following Sharp fax (thermal) paper which isavailable from your dealer:

FO-40PR THERMAL PAPER (50 m roll)

♦ The use of any other paper may result in poor copy quality and excessivebuild-up of residue on the head. This is due to the different thermalreactive characteristics of each manufacturer’s paper.

Handling fax paper

Do not unpack the paper until you are ready to use it. It may becomediscoloured if:

♦ It is stored at high humidity or high temperature.

♦ It is exposed to direct sunlight.

♦ It comes in contact with glue, thinner, or a freshly copied blueprint.

♦ A rubber eraser or adhesive tape is used on it, or it is scratched.


12

Entering Your Name and Fax Number

Before you can begin usingyour fax, you need to enteryour name and the telephonenumber of your fax. You alsoneed to set the date and time.

Once you enter thisinformation, it willautomatically appear atthe top of each fax pageyou send.

3 key FUNCTION key

STOP key

START key

# key

1 Press these keys: FUNCTION

3

The display will show: ENTRY MODE

2 Press the # key twice:

The display will show: OWN NUMBER SET

1. In

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n Entering Your Name and Number

13

3 Press the START key. START

The display will show: ENTER FAX #

4 Enter your fax number by pressing the number keys. Up to 20 digits can beentered.

•• To insert a space between digits, press the # key. To insert a "+", pressthe * key.

•• If you make a mistake, press the HOLD\SEARCH key to move thecursor back to the mistake and then enter the correct number. The newnumber will replace the old number.

5 Press START to enter the fax number in memory.

Example:

START

555 21 43

The display will show: ENTER YOUR NAME

Cursor: A dark square mark in the display that indicates where a number orletter will be entered.

Entering Your Name and Fax Number

14

6 Enter your name by pressing the number keys as shown in the chart below.Up to 24 characters can be entered.

•• To enter two letters in succession that require the same key, press theSPEAKER key after entering the first letter to advance the cursor.

Example: SHARP = 7 7 7 7 7 4 4 4 2 2 7 7 7 7 7 7

Press this key to delete theletter highlighted by the cursor.

Press this key to move thecursor to the left.

Press this key to change case.

Press this key to move thecursor to the right.

A =

B =

C =

D =

E =

F =

G =

H =

I =

J =

K =

L =

M =

N =

O =

P =

Q =

R =

S =

T =

U =

V =

W =

X =

Y =

Z =

SPACE =

Press either key repeatedly to selectone of the following symbols:./!"#$%&’()++,-:;<=>?@[ ¥]^_p{|}→←

7 Press the START key to save your name in memory.

The display will show: SECURITY SELECT

START

8 Press the STOP key to return to the date and time display.STOP

SPEED DIAL

REDIAL

HOLD/SEARCH

SPEAKER

ABC DEF

JKL MNOGHI

TUV WXYZPQRS

SPEAKER

1. In

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n Entering Your Name and Number

15

Setting the Date and Time

The date and time appearin the display and reports,and are printed at the topof every page you transmit.

3 key FUNCTION key

STOP key

START key* key

1 Press these keys:

The display will show: ENTRY MODE

2 Press the * key three times.

The display will show: DATE & TIME SET

FUNCTION

3

3 Press the START key.

•• The currently set date will appear in the display.START

Setting the Date and Time

16

4 Enter a two-digit number for the day ("01" to "31").

Example: the 5th

5 Enter a two-digit number for the month ("01" for January, "02" forFebruary, "12" for December, etc.).

•• To correct a mistake, press the SPEED DIAL key to move the cursorback to the mistake, and then enter the correct number.

Example: January

6 Enter the year (four digits).

Example: 1998

7 Enter a two-digit number for the hour ("00" to "23") and a two-digitnumber for the minute ("00" to "59").

Example: 9:25

0 5

0 1

9

0 2 59

9 81

8 Press the START key to start the clock. START

The display will show: STORE JUNK #

9 Press the STOP key to return to the date and time display.

STOP

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17

Selecting the Reception ModeYour fax has four modes for receiving incoming calls and faxes:

TEL mode:This is the most convenient mode for receiving phone calls. You can alsoreceive faxes; however, all calls must first be answered by picking up thefax’s handset or an extension phone connected to the same line.

FAX mode:Select this mode when you only want to receive faxes on your line. The faxwill automatically answer all calls and receive incoming faxes.

TEL/FAX mode:This mode is convenient for receiving both faxes and voice calls. When a callcomes in, the fax will detect whether it is a voice call (including manuallydialled fax transmissions), or an automatically dialled fax. If it is a voice call,the fax will make a special ringing sound to alert you to answer. If it is anautomatically dialled fax transmission, reception will begin automatically.

ANS. mode:Select this mode when an answering machine is connected as explained inChapter 6, Answering Machine Connection, and you want the answeringmachine to answer all calls. This allows you to receive both voice messagesand faxes while you are out.

Setting the reception mode

Press the RECEPTION MODE key until the arrow in the display points tothe desired mode.

RECEPTION MODE

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ANS.

FAXTEL

ANS.

FAXTEL

ANS.

20-FEB 10:30TEL/FAX

TEL/FAX

TEL/FAX

FAXTEL

ANS.TEL/FAX

20-FEB 10:30

20-FEB 10:30

20-FEB 10:30

RECEPTION MODE key

For more information on receiving faxes in TEL, TEL/FAX mode and FAXmode, see Chapter 3, Receiving Documents. For more information on usingANS. mode, see Chapter 6.

Selecting the Reception Mode

18

Volume Adjustment

You can adjust thevolume of the speakerand ringer using the UPand DOWN keys on theoperation panel.

DOWN key UP key

Speaker

1 Press the SPEAKER key. SPEAKER

DOWN UP

2 Press the UP or DOWN key.

or

Display:

SPEAKER: HIGH

SPEAKER: MIDDLE

SPEAKER: LOW

3 When the display shows the desired volume level, press the SPEAKERkey to turn off the speaker.

SPEAKER

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19

DOWN UP or

START

Ringer

1 Press the UP or DOWN key. (Make sure the SPEAKER key has not beenpressed and the handset is not lifted.)

•• The ringer will ring once at the selected level, then the date and time willreappear in the display.

Display:

RINGER: HIGH

RINGER: MIDDLE

RINGER: LOW

RINGER OFF: OK?

2 If you selected RINGER OFF: OK?, press the START key.

Silent ring fax detection system

You can also set your fax machine to receive faxes silently, but ring to alertyou to a voice call. To do so, set the ringer volume to OFF and set thereception mode to TEL/FAX. When a voice call comes in, a special ringer onthe fax will ring. Note that extension telephones will not ring.

Note: During intial ringing before the fax picks up the call, the fax will besilent but extension telephones will ring.

Volume Adjustment

20

Cha

pter 2 Sending

Documents

Transmittable Documents

Size and weight

The size and weight of documents that you can load in the document feederdepend on whether you load one page at a time or several pages at once.

Loading one page at a time:

Minimum size Maximum size

Minimum weight Maximum weight

Loading several pages at once:

Minimum size Maximum size

Minimum weight Maximum weight

140 mm

148 mm

216 mm

600 mm

52 g/m² 157 g/m²

52 g/m² 80 g/m²

140 mm

148 mm

297 mm

216 mm2.

Sen

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Note: Letters or graphics on the edges of a document will not be scanned.

Letters in theshaded area willnot be scanned.

Other restrictions

♦ The scanner cannot recognise yellow, greenish yellow, or light blue ink.

♦ Ink, glue, and correcting fluid on documents must be dry before theypass through the document feeder.

♦ All clips, staples, and pins must be removed from documents beforeloading in the feeder. If these are not removed, they may damage themachine.

♦ Documents which are patched, taped, torn, smaller than the minimumsize, carbon backed, or easily smudged should be photocopied, and thecopy loaded in the feeder.

4 mm

4 mm

Transmittable Documents

22

Loading the DocumentUp to 10 pages can be placed in the feeder at one time. The pages willautomatically feed into the machine starting from the bottom page.

♦ If you need to send or copy more than 10 pages, place the additionalpages gently and carefully in the feeder just before the last page isscanned. Do not try to force them in, as this may cause double-feedingor jamming.

♦ If your document consists of several large or thick pages which must beloaded one at a time, insert each page into the feeder as the previouspage is being scanned. Insert gently to prevent double-feeding.

1 Adjust the document guides to the widthof your document.

2 Place the document face down and push itgently into the document feeder. The topedge of the document should enter themachine first.

•• The feeder will draw the leading edgeof the document into the machine. Thedisplay will show:

READY TO SEND

3 Adjust the resolution and/or contrastsetting (if desired) as explained in thesection Resolution and Contrast, then dialthe receiving machine as explained inSending a Fax by Normal Dialling.

RESOLUTION

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Loading the Document

23

Removing a document from the feeder

If you need toremove a documentfrom the feeder, openthe operation panel.

Important :Do not try to remove a document without opening the operation panel. Thismay damage the feeder mechanism.

1 Pull the release marked PANELRELEASE toward you and open theoperation panel.

2 Remove the document.

3 Close the operation panel, making sure itclicks into place. Click!

Loading the Document

24

<P=001>

Resolution and ContrastIf desired, you can adjust the resolution and contrast before sending adocument.

The default resolutionsetting is STANDARDand the default contrastsetting is AUTO.

You must adjust thesettings each timeyou don’t want to usethe default settings.

Note: The resolution and contrast settings are only effective fortransmitting a document. They are not effective for receiving a document.

Resolution settings

STANDARD: Use STANDARD for ordinary documents. This settinggives you the fastest and most economical transmission.

FINE: Use FINE for documents containing small letters or finedrawings.

SUPER FINE: Use SUPER FINE for documents containing very smallletters or very fine drawings.

HALF TONE: Use HALF TONE for photographs and illustrations. Theoriginal will be reproduced in 64 shades of grey.

Note: In order to transmit in FINE or SUPER FINE resolution, thereceiving fax machine must also have that resolution. If it doesn’t, yourmachine will automatically step down to the next best available setting.

Contrast settings

AUTO Use AUTO for normal documents.

DARK Use DARK for faint documents.

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Resolution and Contrast

25

<P=002>

1 Load the document(s).

•• The document must be loaded beforethe resolution and contrast can beadjusted.

2 Press the RESOLUTION key one ormore times until the desired resolutionand contrast settings appear in the display.

•• The first time you move through the listof resolution settings, the contrastsetting AUTO will appear next to eachresolution setting. The second time youmove through the list, the contrastsetting DARK will appear.

RESOLUTION

Display:

STANDARD :AUTO

FINE :AUTO

SUPER FINE :AUTO

HALF TONE :AUTO

STANDARD :DARK

FINE :DARK

SUPER FINE :DARK

HALF TONE :DARK

Resolution and Contrast

26

Sending a Fax by Normal DiallingWith Normal Dialling, you pick up the handset (or press the SPEAKER key)and dial by pressing the number keys.

♦ If a person answers, you can talk with them through the handset beforesending the fax. (If you pressed the SPEAKER key, you must pick upthe handset to talk.)

♦ Normal Dialling allows you to listen to the line and make sure the otherfax machine is responding.


The display will show:

READY TO SEND

2

5

8

GHI JKL MNO

TUV WXYZPQRS

ABC DEF

1

4

7

3

6

9

SPEAKER

or

•• Set the resolution and/or contrast ifdesired.

2 Pick up the handset or press theSPEAKER key. Listen for the dial tone.

3 Dial the number of the receiving machineby pressing the numeric keys.

RESOLUTION

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Sending a Fax by Normal Dialling

27

4 Wait for the connection. Depending onthe setting of the receiving machine, youwill either hear a facsimile reception toneor the other person will answer.

•• If the other party answers, (lift thehandset if the SPEAKER key waspressed) ask them to press theirSTART key. This causes the receivingmachine to issue a reception tone.

5 When you hear the reception tone, pressthe START key. Replace the handset ifyou used it.

•• When transmission is completed, thefax will beep once.

Using the REDIAL key

You can press the REDIAL key to redial the last number dialled. To send adocument, proceed from Step 4 of Normal Dialling. Note that the speakerwill be automatically activated when you press the REDIAL .

START

Beep

Facsimile reception tone: This is a pronounced, high-pitched tone that thereceiving machine sends to the transmitting machine to indicate that it isready to receive.

Sending a Fax by Normal Dialling

28

Sending a Fax by Automatic DiallingYou can dial a fax or telephone number by simply pressing a Rapid Key, orby pressing the SPEED DIAL key and entering a two-digit number.

♦ To use Automatic Dialling, you must first store the full fax or telephonenumber in your fax machine.

♦ When you store a fax or telephone number, you select a two-digit SpeedDial number for it. 30 Speed Dial numbers are available.

1 1

01

STARTSPEED DIAL

Speed Dial numbers01 through 10 arefor Rapid Key(one-touch) Dialling.

Speed Dial numbers11 through 30 arefor dialling with theSPEED DIAL key.

SPEED DIAL key

Rapid keys

Attach each stripof Rapid Keylabels betweenthe Rapid Keys.

When you store anumber in a Rapid Key,write the name of theparty on the label.

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Sending a Fax by Automatic Dialling

29

Storing fax and telephone numbers for Automatic Dialling

1 Press these keys:

The display will show: FAX/TEL. # MODE

2 Press 1 to select SET.

FUNCTION3

1

The display will show: FAX/TEL. # SET

ENTER SPEED #

3 Enter a two-digit Speed Dial number by pressing the number keys (01 to10 for Rapid Key Dialling, 11 to 30 for Speed Dialling).

(Example)

4 Enter the fax or voice number by pressing the number keys (max. of 32digits including pauses). (Note: A space cannot be entered.)

•• Press the SPEED DIAL key to clear a mistake.

•• If a pause is required between any of the digits to access a special serviceor an outside line, press the REDIAL key. The pause will appear as ahyphen. Several pauses can be entered in a row.

5 Press the START key. START

0 1

5 5 5 1 432(Example)


30

6 Enter the name of the party by pressing the number keys as shown in thechart below. Up to 10 characters can be entered.

•• If you don’t want to enter a name, skip this step.

•• To enter two letters in succession that require the same key, press theSPEAKER key after entering the first letter to advance the cursor.

Example: SHARP = 7 7 7 7 7 4 4 4 2 2 7 7 7 7 7 7


8 Return to Step 3 to store another number, or press STOP to exit. If thenumber will be used for Rapid Key Dialling, you can write the name on theappropriate Rapid Key label.

Step 3 or

START

STOP

Note: To confirm that Automatic Dialling numbers have been storedcorrectly, print out the Telephone List. The procedure for doing this isexplained in Chapter 9, Printing Reports and Lists.

Storing area codes and access codes

You can also store an area code or access code in a Rapid Key or Speed Dialnumber. To use this number to dial, see Chain Dialing in Chapter 5, MakingTelephone Calls.

Note: An area code or access code stored in a Rapid Key or Speed Dialnumber can only be used if the handset is lifted or the SPEAKER keypressed before dialling.

A =

B =

C =

D =

E =

F =

G =

H =

I =

J =

K =

L =

M =

N =

O =

P =

Q =

R =

S =

T =

U =

V =

W =

X =

Y =

Z =

SPACE =

SPEAKER

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31

Clearing numbers

1 Press these keys:

The display will show: FAX/TEL. # MODE

2 Press 2 to select CLEAR.

3 Enter the Speed Dial number that you want to clear by pressing the numberkeys.

(Example)


5 Return to Step 3 to clear another number, or press STOP to exit.

Step 3 or

Making changes

To make changes in a number previously stored, repeat the storing procedure.Select the Speed Dial number for which you want to make changes in Step 3,and then change the number and/or name when they appear in the display(Steps 4 and 6, respectively).

♦ A lithium battery keeps automatic dialling numbers in memory

The machine uses a lithium battery to keep automatic dialing numbers andother programmed data in memory when the power is turned off. Batterypower is consumed primarily when the power is off. With the power keptcontinuously off, the life of the battery is about 5 years. If the battery dies,have your dealer or retailer replace it. Do not try to replace it yourself.

FUNCTION

START

3

2

STOP

0 1


32

Rapid Key Dialling

If the number you want to dial has been stored for Automatic Dialling as aSpeed Dial number from 01 to 10, you can dial it by pressing thecorresponding Rapid Key.



READY TO SEND

•• Set the resolution and/or contrast ifdesired. RESOLUTION

2 Press the Rapid Key corresponding to thedesired Speed Dial number.

•• The name of the receiving party willappear in the display. If no name wasstored, the fax number will appear. (Ifthe name or number is incorrect, pressthe STOP key.)

•• The document will be automaticallytransmitted once the connection ismade.

01

03

02

04

06

Example: To dial SpeedDial number 03, press RapidKey 03.

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Speed Dialling

Speed Dialling can be used to dial any number that has been stored forAutomatic Dialling.



READY TO SEND


2 Press the SPEED DIAL key and thenenter the two digits of the Speed Dialnumber by pressing the number keys.

•• To enter numbers 1 through 9, firstenter 0 and then the number.

SPEED DIAL

2 0

(Example)

3 Check the display. If the name or numbershown is correct, press the START key.(If not, press the STOP key and thenrepeat Step 2.)

START


34

Direct Keypad Dialling

You can also enter a full number with the number keys and then press theSTART key to begin dialling. You can use this method to dial a full numberwhen you don’t need to speak to the other party before faxing.



READY TO SEND

•• Set the resolution and/or contrast ifdesired.

RESOLUTION

2 Enter the number of the receivingmachine by pressing the numeric keys.

•• If a pause is required between any ofthe digits to access a special service oran outside line, press the REDIAL key.The pause will appear as a hyphen.Several pauses can be entered in a row.

2

5

8

GHI JKL MNO

TUV WXYZPQRS

ABC DEF

1

4

7

3

6

9

3 Check the display. If the number of thereceiving machine shown is correct, pressthe START key.

•• If it is not correct, press the STOP keyto backspace and clear one digit at atime, and then re-enter the correctdigit(s).

START

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35

Using the HOLD\SEARCH key

If you don’t remember the Rapid Key or Speed Dial number in which youhave stored a particular fax number, you can search for the number byfollowing the steps below. Once you have found the number, you can dial itand transmit the loaded document by simply pressing the START key.



READY TO SEND


2 Press the HOLD\SEARCH key and press1 key.

HOLDSEARCH

1

3 Enter the first letter of the stored name bypressing the appropriate number key (thekey which corresponds to the requiredletter) one or more times until the letterappears in the display. If the name beginswith a special character or number, press1.

•• If you don’t remember the first letter,go to Step 4 (you will scroll through thelist from the beginning).

•• If a name wasn’t stored for the number,press 0. This will cause numbers, notnames, to appear when you scroll.

2

5

8

GHI JKL MNO

TUV WXYZPQRS

ABC DEF

1

4

7

3

6

9


36

4 Press the # key or the * key to scrollthrough the names (numbers if youpressed 0). Stop when the desired nameappears in the display.

•• If no names have been stored that beginwith the entered letter, you will scrollfrom the next name, in alphabeticalorder, in the list. If no names/numbershave been stored at all, NO DATA willappear.

or

START5 Press the START key. The document willbe automatically transmitted once theconnection is made.

Automatic redialling

If you use automatic dialling (including Direct Keypad Dialling) and the lineis busy, the machine will automatically redial the number. Up to 2 rediallingattempts will be made at intervals of 5 minutes.

♦ To stop automatic redialling, press the STOP key.

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Cha

pter 3 Receiving

Documents

Using TEL/FAX Mode

Press theRECEPTION MODEkey until the arrow inthe display points toTEL/FAX.

RECEPTION MODE

FAXTEL

ANS.TEL/FAX

When the reception mode is set to TEL/FAX, your fax automatically answersall calls on 2 rings. After answering, your fax monitors the line for about 5seconds to see if a fax tone is being sent.

♦ If your fax detects a fax tone (this means that the call is an automaticallydialled fax), it will automatically begin reception of the incomingdocument.

♦ If your fax doesn’t detect a fax tone (this means that the call is a voicecall or manually dialled fax), it will make a ringing sound (called pseudoringing) for 15 seconds to alert you to answer. If you don’t answerwithin this time, your fax will send a fax tone to the other machine toallow the calling party to send a fax manually if they desire.

Comments:

•• Only the fax will alert you to voice calls or manually dialled faxes by pseudoringing. An extension phone connected to the same line will not ring after theconnection has been made.

•• The duration of pseudo ringing can be adjusted with Option Setting 8. SeeChapter 8, Option Settings.

•• You can change the number of rings on which the machine answers calls bychanging Option Setting 2. (See Chapter 8, Option Settings.)

38

Using ANS. ModeIn ANS. mode, your fax will automatically receive voice and fax messages.

RECEPTION MODE

FAXTEL

ANS.TEL/FAX

Using FAX Mode

Press theRECEPTION MODEkey until the arrow inthe display points toFAX.

When the reception mode is set to FAX, the machine will automaticallyanswer all calls on 2 rings and receive incoming faxes.

2 rings Fax reception

♦ You can change the number of rings on which the machine answers callsby changing Option Setting 2. (See Chapter 8, Option Settings.)

♦ If you pick up the handset before the machine answers, you can talk tothe other party and/or receive a document as described in Using TELmode.

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Using FAX mode

39

Using TEL ModePress theRECEPTION MODEkey until the arrow inthe display points toTEL.

RECEPTION MODE FAXTEL

ANS.TEL/FAX

When the reception mode is set to TEL, you must answer all calls using thefax machine’s handset or an extension phone connected to the same line.

Answering with the fax’s handset

1 Pick up the handset when the machine rings.

2 If you hear a fax tone, wait until the display shows RECEIVING and thenreplace the handset.

Beep

START

RECEIVING

Note: If you have set Option Setting14 (Fax signal receive) to NO, pressthe START key to begin reception.

3 If the other party first talks and then wants to send a fax, press the STARTkey after speaking (press your START key before the sender presses theirStart key).

•• Make sure that the display shows RECEIVING, then replace the handset.

RECEIVING

Using TEL mode

40

Beep

5

Answering with an extension phone

1 Answer the extension phone when it rings.

2 If you hear a fax tone when you answer an extension phone, wait until yourfax answers (the extension phone will go dead), and then hang up.

Phone goes dead

3 If the fax doesn’t respond, or if the other party first talks to you and thenwants to send a fax, press 5, *, and * on the extension phone (only on atone dial phone). Hang up.

Comments:

•• Your fax will not accept the signal to begin reception (5**) if a document isloaded in its feeder.

•• If you have set Option Setting 14 to NO and hear a fax tone when you answerthe extension phone, you must press 5, *, and * if you are on a tone dialphone, or walk over to the fax, pick up the handset, and press the START keyif you are on a pulse dial only phone.

•• In New Zealand, not all standard telephones and answering machines willrespond to incoming ringing when connected to the socket of the equipment.

Paper cutting

FO-175: After receiving a document, grasp the paper by the edge and pullupward to tear it off.

FO-375: After receiving a document, your fax will automatically cut eachpage to a length slightly longer than the original pages.

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Using FAX mode

41

Cha

pter 4 Making

Copies

Your fax can also be used to make copies. You can use this function to makea sample copy of a document before transmitting it to see if the resolution orcontrast needs adjustment.

♦ The default resolution for copying is FINE.

1 Load the document(s) face down.(Maximum of 10 pages.)


READY TO SEND

•• Set the resolution and/or contrast ifdesired. (The default setting forcopying is FINE.)

COPY/HELP2 Press the COPY/HELP key.

Incoming calls during copying

The fax goes into manual reception mode during copying, so if a call comesin at this time, pick up the handset to answer.

To receive a document, press the START key after copying is finished. Ifyou want to begin reception immediately, press the STOP key to stopcopying, and then press the START key as soon as the document has fed outand the fax has returned to standby mode.

RESOLUTION

42

or

SPEAKER

Cha

pter 5 Making

Telephone Calls

Your fax can be used like a regular telephone to make and receive voice calls.

♦ To make or receive a phone call, the power must be on.

1 Pick up the handset or press theSPEAKER key. Listen for the dial tone.

2 Dial the number using one of thefollowing methods:

•• Normal Dialling: Enter the fulltelephone number with the numerickeys.

•• Rapid Key Dialling: Press theappropriate Rapid Key.

•• Speed Dialling: Press the SPEEDDIAL key, and enter the 2-digit SpeedDial number with the numeric keys.

2

5

8

GHI JKL MNO

TUV WXYZPQRS

ABC DEF

1

4

7

3

6

9

3 Speak with the other party when theyanswer.

•• If you pressed the SPEAKER key, pickup the handset to talk.

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Comments:

•• While the handset of the fax is lifted (off hook), an extension phoneconnected directly to the fax cannot be used to speak with the other party.

•• The fax may interrupt a voice call received on an extension phone if thereception mode is set to ANS and there is a period of silence during theconversation. If you are on a tone dial phone, you can prevent this bypressing any three keys on the phone immediately after you answer. (Note:Do not enter the code to activate fax reception: 5, *, *.)

Chain Dialling

After lifting the handset, you can dial any combination of Normal Dialling,Rapid Key Dialling and Speed Dialling numbers. For example, if you havestored an area code or an access code for a special service in a Rapid Key,you can press the Rapid Key for that area code or access code, then dial theremainder of the number by pressing a Rapid Key, pressing number keys, orpressing the SPEED DIAL key and entering a two-digit Speed Dial number.

Using the HOLD/SEARCH key

You can use the HOLD/SEARCH key to search for a Rapid Key or SpeedDial number. First search for the number as described in Using theHOLD/SEARCH key in Sending a Fax by Automatic Dialling in Chapter 2,then pick up the handset or press the SPEAKER key. The number will bedialled automatically (do not press the START key).

Redial

The last number called can be redialled by pressing the REDIAL key (it isnot necessary to pick up the handset or press the SPEAKER key). When theother party answers, pick up the handset to talk.

Hold

You can put the other party on hold during a conversation by pressing theHOLD/SEARCH key. When this is done, they cannot hear you. You can putthe handset back in the cradle without breaking the connection. When you areready to speak with them again, pick up the handset. If you did not put thehandset back in the cradle, press the HOLD/SEARCH key again to resumeconversation.

Making Telephone Calls

44

Cha

pter 6 Answering

Machine Connection

Connecting an Answering MachineIf desired, you can connect an answering machine to your fax machine’sTEL. SET socket. This will allow you to receive both voice messages andfaxes when you are out.

1 Remove the seal covering the TEL. SET socket.

2 Connect the answering machine’s telephone line socket to the TEL. SETsocket.

•• If desired, you can connect an extension phone to your answeringmachine’s extension phone socket.

TEL.SET TEL.LINE

To answeringmachine’s telephoneline socket

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Note: When FaxAbility or Fax Duet (distinctive ring) is used, theanswering machine may be connected to any extension of the same line.

Important: In New Zealand, not all standard telephones and answeringmachines will respond to incoming ringing when connected to the extensionsocket of the equipment.

Changing the outgoing message

The outgoing message (OGM) of your answering machine should bechanged to inform callers who want to send a fax to press their Start key. Forexample, your message might go as follows:

"Hello. You’ve reached the ABC company. No one is available to take yourcall right now. Please leave a message after the beep or press your facsimileStart key to send a fax. Thank you for calling."

Comments:

•• It is advisable to keep the length of the message under 10 seconds. If it is toolong, you may have difficulty receiving faxes sent by automatic dialling.

•• If your outgoing message must be longer than 10 seconds, leave a pause ofabout four seconds at the beginning of the message. This will give your fax achance to detect fax tones sent when automatic dialling is used.

Connecting Answering Machine

46

Activating the Answering Machine ConnectionBefore you go out, activate the answering machine connection as follows:

1 Set the reception mode to ANS.

RECEPTION MODE

FAXTEL

ANS.TEL/FAX

2 Set your answering machine to auto answer.

•• Your answering machine must be set to answer on a maximum of tworings. If not, you may not be able to receive faxes sent by automaticdialling.

•• If your answering machine has a toll saver function, make sure that it willanswer by the fourth ring.

How answering machine mode operates

While you are out, all of your incoming calls will be answered by theanswering machine and its outgoing message will play. Voice callers canleave a message. During this time, your fax will quietly monitor the line. Ifyour fax detects a fax tone or a duration of silence greater than four seconds,it will take over the line and begin reception.

When you return and turnoff your answeringmachine, be sure to changethe reception mode back toFAX, TEL, or TEL/FAX!

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Activating the Answering Machine Connection

47

Cha

pter 7 Special

Functions

Caller IDIf you subscribe to a caller identification service from your telephonecompany, you can set your fax to display the name and number of the callerwhile the fax rings.

Important:

•• To use this function, you must subscribe to a caller identification servicefrom your telephone company.

•• Your fax may not be compatible with some caller identification services.


4

The display will show: OPTION SETTING

21

2 Press the * key.

The display will show: CALLER-ID

3 Press 1 to turn on Caller ID, or 2 to turn itoff.

YES NO

or

4 Press 1 if you are in Australia or 2 if youare in New Zealand.

STOP

21Australia New Zealand

or

5 Press the STOP key to return to the dateand time display.

48

How Caller ID operates

When you receive a call, the name and phone number of the caller willalternately appear in the display, beginning just before the second ring. Theinformation will continue to be displayed until you pick up the handset, oruntil the fax answers automatically if it is in FAX mode.

Note: Some caller ID services may not provide the name of the caller. Inthis case, only the phone number will appear.

Display example:

DOE JOHN 444-555-6666

Caller’s name Caller’s number

Display messages

One of the following messages will appear while the fax rings if callerinformation is not available.

NO SERVICE No caller information was received from your telephonecompany. Make sure that the telephone company hasactivated your service.

CALLER-IDERROR

Noise on the telephone line prevented reception ofcaller information.

OUT OF AREA The call was made from an area which does not have acaller identification service, or the caller’s service is notcompatible with that of your local phone company.

PRIVATE CALL Caller information was not provided by the telephonecompany at the caller’s request.

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49

Viewing the Caller ID list

If you subscribe to a Caller ID service and have turned on the Caller ID function,your fax machine will keep information on the most recent 20 unanswered callsand/or unsuccessful faxes you have received. You can view this information, whichconsists of the name and number of each caller, in the Caller ID List.

Note: For all units installed in New Zealand, the direct use of the displayednumber for call back does not operate properly and must not be used. It isnecessary to manually enter the verified correct number for the party called. Thiswill often require the addition or deletion of leading digits from the numbershown on the display when dialling manually.

♦ After you have received 20 unanswered calls, each new call will delete theoldest call.

Follow the steps below to view the Caller ID List in the display. If desired, you canimmediately dial a number when it appears.

To print out the list, see Chapter 9, Printing Reports and Lists.

1 Press the keys shown at right.REVIEWING CALLS will appear in thedisplay.

2 Press the # key to scroll through the listfrom the most recent call, or the * key toscroll through the list from the oldest call.

or

3 If you want to dial one of the numbers inthe list, scroll through the list until thenumber appears in the display.

•• If you want to send a fax, load thedocument and then press the STARTkey.

•• If you want to make a voice call, pickup the handset or press the SPEAKERkey. Dialing will begin automatically.(If you pressed the SPEAKER key,pick up the handset when the otherparty answers.)

4 Press the STOP key when you havefinished viewing the list.

2HOLD

SEARCH

START

STOP

Caller ID

50

To delete calls from the caller list

If you want to delete a single call from the caller list, press the "0" key whilethe call appears in the display. If you want to delete all calls from the list,hold the "0" key down for at least 3 seconds while you are viewing anynumber in the list.

Priority Call

If desired, you can set your fax to make a special ringing sound when youreceive a call from a designated phone number. This lets you knowimmediately who is calling without having to look at the display. To use thisfunction, enter the desired phone number by following the steps below (onlyone phone number can be entered).

1 Press the keys shown at right.PRIORITY CALL # will appear in thedisplay.

2 Press 1 to enter a number, or 2 to clear anumber. (If you pressed 2, go to Step 4.)

FUNCTION

3

1 2or

3 Enter the phone number by pressing thenumber keys (the number must be 8 digitslong).

(Example)

4 Press the START key and then theSTOP key.

START STOP

3 4 5 7 3 2 17.

Spe

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Caller ID

51

Blocking voice calls

With Caller ID turned on, you can use the Anti Junk Fax function describedin Blocking Reception of Unwanted Faxes in this chapter to prevent voicecalls as well as fax receptions (the Anti Junk Fax function can normally onlyprevent faxes).

In this case, when a voice call or a fax transmission comes in from a numberyou have specified as a "Junk Number", your fax will break the connection assoon as it receives the calling phone number from the caller ID service(before the second ring).

To use this function, set Option Setting 15 to YES as described in Chapter 8,Option Settings, and then enter the number in the Anti Junk Number List asexplained in Blocking Reception of Unwanted Faxes in this chapter.

Caller ID

52

Distinctive RingIf you subscribe to a distinctive ring service from your telephone company,you will need to turn on the distinctive ring function. When this is done, yourfax machine will signal voice calls by the normal ring pattern, and faxtransmissions by a special ring pattern. In the case of a fax transmission, yourfax machine will automatically answer the call and receive the fax.

The distinctive ring function is used with the reception mode set to FAX.When your fax number is dialled, your fax machine will signal the call with aspecial ringing sound, then answer automatically and begin reception afterthe number of rings set with Option Setting 2 (the factory setting is 2 rings).When your voice number is dialled, the fax machine will signal the call withthe normal ringing sound to let you know that you must answer personally.

The factory setting is "NO". If set to "YES", both Australian (Fax Duet) andNew Zealand (FaxAbility) Distinctive Ring are supported.

Important:

•• The distinctive ring function can only be used if you subscribe to adistinctive ring service from your telephone company. Do not turn ondistinctive ring if you are on a normal line, as the fax machine will notoperate properly.

•• If you turn on distinctive ring, the fax will not operate in TEL/FAXreception mode.


The display will show: OPTION SETTING

2 Press these keys:

The display will show: DISTINCTIVE RING

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Distinctive Ring

53

3 Press 1 (YES) to turn on distinctive ring, or 2 (NO) to turn it off.

The display will show: FAX SIGNAL RX

4 Press the STOP key. STOP

5 Set the reception mode to FAX.

RECEPTION MODE

FAXTEL

ANS.TEL/FAX

21YES NO

or

Distinctive Ring

54

Blocking Reception of Unwanted FaxesThe Anti Junk Fax function allows you to block reception of faxes fromparties which you specify. This saves paper by not printing out unwanted"junk" faxes.

To use this function, first turn it on by setting Option Setting 15 to YES asdescribed in Chapter 8, and then enter the fax numbers from which you donot want to receive faxes as shown below.

Comments:

•• Up to 5 numbers can be entered in the Anti Junk Number List.

•• The Anti Junk function will not operate for a number which has also beenstored as a Priority Call number.

•• To clear a number from the Anti Junk Number List, you need to know the1-digit number which identifies it. If you have forgotten this number, printout the Anti Junk Number List as described in Chapter 10.

1 Press the keys shown at right.STORE JUNK # will appear in thedisplay.

2 Press 1 to store a number in the Anti JunkNumber List, or 2 to clear a number fromthe list.

or

3 Storing: Enter a 1-digit number from 1 to5. This number identifies the fax/voicenumber you will store in the next step.Clearing: Enter the number whichidentifies the fax/voice number you wantto clear, and go to Step 5.

(Example)

FUNCTION3

1 2

1

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Blocking Reception of Unwanted Faxes

55

<P=002>

4 Enter the full number you want to block(max. of 20 digits).

(Example)


6 Return to Step 3 to enter (or clear)another number, or press STOP to exit. Step 3 or

5 5 5 321 4

STOP

START

Blocking Reception of Unwanted Faxes

56

Polling (Requesting a Fax Transmission)Polling allows you to call another fax machine and have it send a document(previously loaded in its feeder) to your machine without operator assistance.In other words, the receiving fax machine, not the transmitting fax machine,initiates the transmission. You can use your machine to both poll and bepolled by others.

To use the polling function, you must first set Rapid Key 10/POLL for use asa polling key. This is done by changing Option Setting 16, as described inChapter 8, Option Settings. (Note that when Rapid Key 10/POLL is set as apolling key, it cannot be used for Rapid Key Dialling.)

Requesting transmission

Note: Rapid Dial Keys cannot be used for polling. To dial a Rapid Diallocation, press the SPEED DIAL key and then enter the 2-digit numbercorresponding to the Rapid Key.

1 Dial the fax machine you want to pollusing one of the following methods:

•• Pick up the handset (or press theSPEAKER key) and dial the fullnumber. Wait for the fax answerbacktone.

•• Press the SPEED DIAL key and entera 2-digit Speed Dial number.

•• Enter the full number using the numerickeys.

(Example)

SPEED DIAL

2 Press Rapid Key 10/POLL.

•• If you used the handset, replace it whenPOLLING appears in the display.Reception will begin.

10/POLL

0 1

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57

Turnaround polling

After polling a fax machine, you can send a document to that machine on thesame connection. Simply place the document to be sent in the feeder andfollow the steps described above in "Requesting transmission". When pollingis finished, the document will be automatically transmitted.

♦ The other fax machine must also have Turnaround Polling capability.

♦ Turnaround Polling cannot be performed when a timer transmissionoperation is set.

Being polled (polling standby)

To let another fax machine poll your machine, simply set the reception modeto FAX, and load the document(s) to be sent.

Transmission will take place when the other fax machine calls your machineand activates polling. Automatic reception is possible whilst your fax is onpolling standby.

Polling security

Polling Security allows you to prevent unauthorized polling of your machine.When this function is turned on, polling will only take place when the faxnumber of the polling fax machine has been entered in your machine’s list ofpermitted fax numbers (called "passcode numbers"). The number of thepolling fax must also be correctly programmed into itself for identification.

To use Polling Security, follow the steps below to turn the function on, andthen enter permitted numbers as shown on the following page.

1 Press the keys shown at right.ENTRY MODE will appear in thedisplay.

FUNCTION

2 Press the # key three times.SECURITY SELECT will appear in thedisplay.

3 Press 1 to turn polling security on, or 2 toturn it off.

or1 2

3


58

4 Press the START key and then the STOPkey.

Storing and clearing fax numbers for polling permission

You can store up to 10 fax numbers in your machine’s list of permittednumbers.

1 Press the keys shown at right.ENTRY MODE will appear in the display.

2 Press the # key four times.PASSCODE # MODE will appear in thedisplay.

3 Press 1 to store a number, or 2 to clear anumber. or

4 Storing: Enter a 2-digit number from 01to 10. This number identifies the faxnumber you will store in the next step.Clearing: Enter the number whichidentifies the fax number you want toclear, and go to Step 6.

(Example)

5 Enter the fax number (max. of 20 digits).

(Example)


7 Return to Step 4 to enter (or clear)another number, or press STOP to exit. Step 4 or

START STOP

FUNCTION

1

10

2

5

START

STOP

5 5 1 2 3 4

3

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Timer OperationsThe Timer function allows you to set a transmission and/or polling operationto be performed automatically at a time you specify. One transmissionoperation and one polling operation can be set at the same time, and the timesthey will be performed can be specified up to 24 hours in advance.

As an example, you can use this function to take advantage of off-peaktelephone rates without having to be there when the operation is performed.

Note: Only a Speed Dial number can be used to dial the receiving machine.

Setting a timer operation

1 Press the keys shown at right.TIMER MODE will appear in the display. 1

FUNCTION

2 Press # to set a transmission operation(SEND MODE), or * to set a pollingoperation (POLLING MODE).

or

3 Press 1 to select SET.

4 Enter the time at which you want theoperation to take place in 24-hour format(2 digits for the hour and 2 digits for theminute). Example: 9:25


1

0 9 2 5

START

Timer Operations

60

6 Enter the Speed Dial number of thereceiving fax machine.

•• If this is a polling operation, go to Step9. (Example)


8 Adjust the resolution and/or contrast ifdesired (skip to the next step if you don’twant to change settings).

9 Press the START key and then the STOPkey. If this is a transmission operation,load the document in the feeder sometimebefore the specified time of transmission.

To cancel an operation

If you need to cancel an operation after it has been set, follow the steps below.

1 Press the keys shown at right.TIMER MODE will appear in the display.

2 Press # to cancel a transmissionoperation, or * to cancel a pollingoperation.

or

3 Press 2 to select CLEAR.

4 Press the START key and then the STOPkey.

1FUNCTION

0 5

START

START

RESOLUTION

2

STOPSTART

STOP

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Cha

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Settings

The option settings let you customise your fax to better suit your needs. Aninitial setting has been made for each option at the factory. You can change asetting by following the steps described for each option below.

First pressFUNCTION and 4,then press # or * toscroll through theoptions.

or

Setting 1: FINE RESOLUTION PRIORITYThis option sets the default resolution (the resolution used if a setting is notmade with the RESOLUTION key) for transmitting documents. Press 1(YES) to set the default resolution to FINE, or 2 (NO) to set it to STANDARD.

• Initial setting: 2

FUNCTION

STOP

FUNCTION

4 Displaywill show:

FINE PRIORITY

21YES NO

or NUMBER OF RINGS

Setting 2: NUMBER OF RINGS TO ANSWERThis sets the number of rings the fax machine waits before answering anincoming call in FAX and TEL/FAX reception modes. Enter any number from2 to 4.


STOP

FUNCTION

4 Pressuntildisplayshows:

NUMBER OF RINGS

4

Enter a numberfrom 2 to 4 4 RINGS TEL ANS.

62

Setting 3: 4 RINGS TEL ANSWERPress 1 (YES) to have the machine answer a call after 4 rings when it is in TELreception mode. Press 2 (NO) to turn the function off.


STOP

FUNCTION


4 RINGS TEL ANS.

21YES NO

or TEL/FAX REMOTE #

Setting 4: TEL/FAX REMOTE NUMBER (TRANSFER CODE)If you hear a fax tone when you answer a call on a tone dial extension phoneconnected to the same line as the fax, you can make the fax begin reception bypressing 5, *, and * on the phone. Use this setting if you want to use anumber other than 5 to begin fax reception. You can enter any number from 0to 9.


FUNCTION


TEL/FAX REMOTE #

STOPEnter a numberfrom 0 to 9 REMOTE RECEPTION

Setting 5: REMOTE RECEPTION SELECTIf you don’t intend to use the above TEL/FAX REMOTE NUMBER, you canturn detection of the number off. This will ensure that the fax never mistakenlyattempts to begin reception if it detects a signal similar to the TEL/FAXREMOTE NUMBER while you are talking on an extension phone. Press 1 toturn detection on, or 2 to turn detection off.


FUNCTION


REMOTE RECEPTION

STOP

21YES NO

or TRANSACTION LIST

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Setting 6: TRANSACTION REPORT PRINT SELECTThis sets the condition for printing out a Transaction Report. Enter a numberfrom 1 to 4 as follows:

1 (ALWAYS PRINT): A report will be printed after each transmission,reception, or error.

2 (ERR/TMR PRINT): A report will be printed after an error or a timeroperation.

3 (SEND ONLY): A report will be printed only after a transmission.

4 (NEVER PRINT): A report will never be printed.


STOP

FUNCTION


TRANSACTION PRINT

Enter a numberfrom 1 to 4

DIAL MODE

Setting 7: DIAL MODEThis sets the mode of dialling. Press 1 if you are on a tone dial line, or 2 if youare on a pulse dial line.


FUNCTION


DIAL MODE

STOP

21

TONE PULSE

or PSEUDO RING DUR.

Note:For all units installed in New Zealand, select "1" for tone dialling. Thepulse setting "2" will not operate correctly and must not be used.

Setting 8: PSEUDO RINGING DURATIONThis sets the duration of pseudo ringing in TEL/FAX reception mode. Press 1for 15 seconds or 2 for 30 seconds.


FUNCTION


PSEUDO RING DUR.

STOP

21YES NO

or QUIET DETECT TM.

Option Settings

64

Setting 9: QUIET DETECT TIMEWhen an answering machine is connected to the fax, the fax will take over theline and begin reception if it detects a certain duration of silence after theanswering machine answers a call. This sets the duration of silence (inseconds). Enter a number from 01 to 10, or enter 00 to turn off the function.


FUNCTION

4 Press

untildisplayshows: QUIET DETECT TM.

STOPEnter a numberfrom 00 to 10 FAX RX ANS. FAILS

Setting 10: FAX RX A.M. FAILSPress 1 (YES) to have the fax answer a call if an answering machine connectedto the fax does not answer within 5 rings. Press 2 (NO) to turn the function off.


FUNCTION


FAX RX ANS. FAILS

STOP

21

YES NO

or PAPER SAVE

Setting 11: PAPER SAVEThis reduces the vertical length of documents received, allowing you to savepaper. Enter a number from 1 to 3 as follows ("S" will appear highlighted inthe display while Paper Save is turned on and a document is being sent orreceived):

1 (MODE 1): Reduce only the white spaces between lines.

2 (MODE 2): Reduce the entire document by 50% (only whenstandard resolution is used).

3 (NO): No Paper Save.


FUNCTION


PAPER SAVE

STOPEnter a numberfrom 1 to 3 TIME SAVE

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Setting 12: TIME SAVEThis reduces the vertical length of documents transmitted by 20%, saving linetime and thereby allowing you to reduce telephone costs. Press 1 to turn thefunction on, or 2 to turn it off. ("T" will appear highlighted in the display whileTime Save is turned on and a document is being sent or received):


FUNCTION


TIME SAVE

STOP

21

YES NO

or DISTINCTIVE RING

Setting 13: DISTINCTIVE RINGIf you subscribe to a distinctive ring service from your telephone company,press 1 to have your fax signal voice calls and fax transmissions by differentring patterns. Press 2 to turn the function off. (This setting is described in moredetail in Distinctive Ring in Chapter 7.)


FUNCTION

4Press until

displayshows:

DISTINCTIVE RING

STOP

21

YES NO

or FAX SIGNAL RX

Setting 14: FAX SIGNAL RECEIVEYour fax is will automatically begin reception if you hear a high-pitched faxtone after answering a call. If you use a computer fax modem on the same line,you must turn this function off in order to prevent your fax from mistakenlyattempting to receive documents sent from the computer fax modem. Press 1 toturn the function on, or 2 to turn it off.


FUNCTION


FAX SIGNAL RX

STOP

21

YES NO

or JUNK # CHECK

Option Settings

66

Setting 15: JUNK NUMBER CHECKPress 1 to prevent reception from fax numbers entered in the Anti Junk NumberList. Press 2 to allow reception from all numbers.


FUNCTION


JUNK # CHECK

STOP

21

YES NO

or POLLING

Setting 16: POLLINGPress 1 if you want to use Rapid Key 10/POLL as a polling key. Press 2 if youwant to use it as a regular Rapid Key.


FUNCTION


POLLING

STOP

21

YES NO

or CALLER-ID

Setting 17: CALLER IDIf you subscribe to a caller ID service and want to use the Caller ID function,press 1. To turn Caller ID off, press 2. (Caller ID is explained in more detail inCaller ID in Chapter 7.)


FUNCTION

4Displaywillshow:

CALLER-ID

21

YES NO

or 21

AUSTRALIA NEW ZEALAND

or

STOPFINE PRIORITY

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Cha

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Reports and Lists

You can print out lists showing settings and information entered in the fax.You can also have the fax automatically print out a report on transactionsafter they are made. The lists and the report are described below.

Printing a list


2

START

The display will show: LISTING MODE

2 Press the # key or the * key until the desired list appears in the display.

or


Timer list

This list shows the timer operations which are currently set.

68

Telephone Number List

This list shows the fax and voice numbers which have been stored forautomatic dialling.

Passcode List

This list shows settings made for polling security, your name andfax/telephone number as entered in the machine, and a sample of the headerprinted at the top of every page you transmit (HEADER PRINT ).

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69

Option Setting List

This list shows the current status of the option settings.

Anti Junk Number List

This list shows the numbers that are blocked by the Anti Junk function.

Caller ID List

This list shows information about your most recent unanswered calls(maximum of 20 calls). (This list is only available if you are using the CallerID function.)


70

Transaction Report

This report is printed out automatically after an operation is performed toallow you to check the result. Your fax is set at the factory to print out thereport after a timer operation or when an error occurs. If desired, you canchange the setting to have it printed out under a variety of other conditions.This is done by changing Option Setting 6 as described in Chapter 8.

♦ The Transaction report cannot be printed out manually.

Explanation of headings

SENDER/RECEIVER

The fax number of the other machine involved in the transaction. In thecase of a transmission, the number dialled appears. In the case of areception, the programmed ID of the sending machine appears. If thismachine does not have an ID function, the communication mode willappear (for example, "G3").

PAGES Number of pages transmitted or received.

NOTE OK - Transmission/reception was normal.

P.FAIL - A power failure occurred. If you have power and the problempersists, try a different outlet. If necessary, have an electrician check yourpower lines.

JAM - A problem with the paper or original document occurred. Makesure the paper or document is loaded properly. Make sure the operationpanel is shut securely.

NO PAPER - You ran out of paper during reception.

COM.E-0 to COM.E-7 - A telephone line error prevented the transaction.See Line Error in Problems and Solutions in Chapter 11.

CANCEL - Transmission was cancelled because the STOP key waspressed, no document was in the feeder, or the other machine requestedtransmission using a function which your fax does not have. If you wereattempting to fax, make sure a document is in the feeder. If you werereceiving, contact the faxing party to see how they are trying to send toyou.

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Cha

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Fax print head

Clean the print head frequently to ensure optimum printing performance. Toclean the print head, first disconnect the telephone line, then unplug thepower lead, open the operation panel (pull the release marked PANELRELEASE toward you), and remove the fax paper.

Wipe the print head with a soft clothdampened with denatured alcohol.

Print head

Caution!

•• Do not use benzene or thinner. Avoid touching the print head with hardobjects.

•• The print head may be hot if your fax machine has just received a largenumber of documents. If this is the case, allow the print head to cool prior tocleaning.

72

Scanning glass and rollers

Clean the scanning glass and rollers frequently to ensure the quality oftransmitted images and copies. Open the operation panel (pull the releasemarked PANEL RELEASE toward you), and wipe the scanning glass androllers with a soft cloth.

♦ Make sure that all dirt and stains (such as correcting fluid) are removed,as dirt and stains will cause vertical lines on transmitted images andcopies.

♦ Adhesive cellophane tape is useful for removal of debris from the rollers.

Documentrollers

Scanning glass

The housing

Wipe the external parts and surface of the machine with a dry cloth.

Caution!

•• Do not use benzene or thinner. These solvents may damage or discolour themachine.

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Cha

pter11 Troubleshooting

Problems and SolutionsIf you have any problems with your fax, refer to the followingtroubleshooting guide.

Answering machine hookup

Problem Check and remedy

The answering machinehookup does not operateproperly.

•• Make sure your fax machine’s reception mode isset to ANS.

•• Make sure your fax machine’s TEL. LINE socketis connected to the wall socket.Make sure your fax machine’s TEL. SET socketis connected to your answering machine’stelephone line socket (not the answeringmachine’s extension phone socket).

•• Make sure your answering machine’s outgoingmessage is under 10 seconds.

•• Make sure that Option Setting 9 (Quiet DetectTime) is set to three or four seconds (seeChapter 8).

•• Make sure that the Distinctive Ring function isset to OFF SETTING (see Distinctive Ring inChapter 7).

74

Line error


LINE ERROR appears inthe display and/or atransaction report is printedout with COM. E-1, 2, 3, 4,5, 6, or 7 in the NOTEcolumn.

•• Try the transaction again. If the error persists,check the following:

•• Check the hookup. The cord from the TEL. LINEjack to the wall jack should be no longer than sixfeet.

•• Make sure there are no modem devices sharingthe same telephone line.

•• Check with the other party to make sure their faxmachine is functioning properly.

•• Have your telephone line checked for line noise.

•• Try connecting your fax to a different telephoneline.

•• If the problem still occurs, your fax machine mayneed service.

Dialing and transmission problems


No dial tone when you pickup the handset or press theSPEAKER key.

•• Make sure the handset cord is connected to thecorrect jack. See Handset in Connections inChapter 1.

Dialing is not possible. •• Make sure the power cord is properly pluggedinto a power outlet.

•• Make sure that the telephone line is properlyconnected to both the TEL. LINE jack and thewall jack.

•• Make sure that the fax is set to the correctdialing mode for your telephone line. See OptionSetting 7 in Chapter 8.

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75

The power is on, but notransmission takes place.

•• Make sure that the receiving machine has faxpaper.

•• Make sure that the telephone line cord isplugged into the TEL. LINE jack, and not theTEL. SET jack.

•• If the receiving machine is in manual mode withno attendant, reception will not be possible.

•• If the receiving machine is not a Sharp model,make sure it is G3 compatible.

•• Check the display for error messages.

•• Pick up the handset and check for a dial tone.

Nothing is printed at thereceiving end.

•• Make sure that the document for transmission isplaced face down in the feeder.

•• Make sure that the fax paper is properly loadedin the receiving machine.

A distorted image isreceived at the other end.

•• Noise on the telephone line may causedistortion. Try sending the document again.

•• Make a copy of the document on your fax. If thecopy is also distorted, your fax may needservicing.

Reception and copying problems


The fax machine doesn’treceive documentsautomatically.

•• Make sure that the reception mode is set to FAX.If you subscribe to a distinctive ring service,make sure that the Distinctive Ring function isset to the correct ring pattern. If you do notsubscribe to a distinctive ring service, make surethat Distinctive Ring is set to OFF SETTING.(See Distinctive Ring in Chapter 7.)

The power is on, but noreception takes place.

•• Make sure that the wall jack is connected to theTEL. LINE jack, and not the TEL. SET jack.

The fax paper does notcome out.

•• The fax paper may be jammed. See ClearingPaper Jams in this chapter.


76

The fax paper comes outblank when you try toreceive or copy a document.

•• Make sure that the fax paper is properly loadedin your fax. (If the roll has been loadedbackwards, nothing will be printed.)

•• For reception, make sure that the document fortransmission is loaded face down in the feederof the transmitting machine.

The received document isfaint.

•• Make sure that you are using the recommendedfax paper. See Loading the Fax Paper inChapter 1.

•• Ask the other party to send higher contrastdocuments. If the contrast is still too low, yourfax may have a problem. Make a copy to checkit.

Received images aredistorted.

•• Noise on the telephone line may causedistortion. Have the other party try sending thedocument again.

•• The print head may be dirty. See Fax print headin Chapter 10.

•• Make a copy of another document on your fax. Ifthe copy is also distorted, your fax may needservicing.

Copies are distorted.•• Make sure that you are using the recommended

fax paper. See Loading the Fax Paper inChapter 1.

•• Make sure that the fax paper is properly loadedin your machine.

•• The print head may be dirty. See Fax print headin Chapter 10.

Reception/copying isinterrupted.

•• If reception or copying has been donecontinuously for a long time, the print head mayhave become overheated. Turn off the powerand let it cool down.

A received document orcopy prints out in strips.

•• Make sure the operation panel is completelyclosed (press down on both sides).

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General problems


Nothing appears in thedisplay.

•• Make sure the power cord is properly pluggedinto a power outlet.

•• Connect another electrical appliance to theoutlet to see if it has power.

The fax does not respondwhen you press any of itskeys.

•• If a beep sound is not made when you press thekeys, unplug the power cord and then plug itback in several seconds later.

Automatic documentfeeding does not work fortransmission or copying.

•• Check the size and weight of the document (seeTransmittable documents in Chapter 2).

Voice calls taken on anextension phone areinterrupted by the fax.

•• The fax may interrupt during a voice call if thereception mode is set to ANS. To preventinterruption on a touch-tone extension phone,press any three keys on the extension phoneafter answering. (Note: Do not enter the code toactivate fax reception.)

No reception occurs whenpolling is attempted.

•• Make sure you have not run out of fax paper.

•• Make sure the transmitting machine is inautomatic reception mode.

•• If the transmitting machine has polling security,make sure that your fax number has beenentered both in your fax and in the transmittingmachine.

Bell Tinkle(New Zealand)

•• The operation of this equipment on the sameline as the telephone or other equipment withaudible warning devices or automatic ringdetectors will give rise to bell tinkle or noise andmay cause false tripping of the ring detector.Should such a problem occur, contact yourauthorised Sharp Service Centre for information.


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Messages and Signals

Display messages

Note: If you have turned on the Caller ID function, see Caller ID inChapter 7 for display messages related to Caller ID.

DOCUMENT JAMMEDThe original document is jammed. See the followingsection, Clearing Paper Jams.

FUNCTION MODE The FUNCTION key has been pressed.

HOLD

The HOLD/SEARCH key has been pressed to putthe other party on hold during a phone conversation.Press the HOLD/SEARCH again to take the otherparty off hold.

LINE ERROR

Transmission or reception was not successful. PressSTOP to clear the message, and then try again. If theerror persists, see Line Error in Problems andSolutions in this chapter.

NO DATAThis appears if you attempt to search for anautomatic dialling number when none have beenstored.

NO # STOREDYou have tried to dial or clear a Rapid Key or SpeedDial number that hasn’t been programmed (a fullnumber hasn’t been assigned to it).

OUT OF PAPERYou have run out of fax paper. Load a new roll of faxpaper as explained in Loading the Fax Paper inChapter 1.

ON HOOK DIALThe SPEAKER key has been pressed and the fax iswaiting for you to dial. (To return to the date and timedisplay, press the SPEAKER key again.)

OVER HEAT The print head has overheated. Operation may becontinued once it cools.

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PAPER JAMMEDThe fax paper is jammed. See the following section,Clearing Paper Jams. (FO-375 only)

READY TO SEND A document has been loaded and the fax is waitingfor transmission or copying instructions.

RECALLING

This appears if you attempt to send a fax byautomatic dialling and the line is busy or thereceiving fax machine does not answer. Your faxmachine will automatically reattempt the call. (SeeAutomatic Redialling in Sending a Fax by AutomaticDialling in Chapter 2.)

SEARCH DIAL

The HOLD/SEARCH key has been pressed. Press# or * to search for an automatic dialling number, orpress STOP to return to the data and time display.(See Using the HOLD/SEARCH key in Sending aFax by Automatic Dialling in Chapter 2.)

TOTAL PAGE(S) 01 Number of pages transmitted, received, or copied.

Audible signals

Continuous tone 3 secondsIndicates the end oftransmission, reception, orcopying.

Intermittent tone(3 bleeps)

5 seconds(1 second on, 1 second off)

Indicates incompletetransmission, reception, orcopying.

Rapid intermittent tone35 seconds(0.7 seconds on, 0.3 seconds off)

Indicates that the handset isoff hook.

Display Messages

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Clearing Paper Jams

Clearing a jammed document

If the original document doesn’t feed properly during transmission orcopying, or DOCUMENT JAMMED appears in the display, first try pressingthe START key. If it doesn’t feed out, remove it as follows:

Important :Do not try to remove a document without opening the operation panel.This may damage the feeder mechanism.


2 Remove the document.

Clearing jammed fax paper


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2 Remove the paper roll.

•• FO-375: If any pieces of paper arestuck in the cutter, remove them withcaution.

•• FO-375: Press the START key to resetthe cutter.

3 Cut off the wrinkled part of the paper.

4 Reload the paper.

•• Jammed fax paper is often caused byimproper loading. Be sure to carefullyfollow the instructions for paperloading given in Loading the Fax Paperin Chapter 1.

If the display still shows PAPER JAMMED (FO-375 only)

If the display still shows PAPER JAMMED after you press the START keyin Step 2 above, the cutter is still engaged in the cutting position. To open thecutter, turn the fax up on its rear end and insert any long, rod-like object witha flat or blunt end into the hole marked CUTTER RESET. Continue to pushthe rod in until you feel it move a lever inside the machine.

CUTTER

RESET

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Index

AANS. reception mode, 18, 39, 47Answering machine connection

Activating, 47Connecting, 45Fax Reception When Ans. Fails, 65Quiet Detect Time, 65Troubleshooting, 74

Anti junk fax, 55Anti Junk Fax (Anti Junk Number), 67Anti Junk Number List, 70Audible signals, 80Automatic dialling, 33Automatic dialling, storing numbers, 30

CCaller ID, 48Caller ID List, 50Chain Dialling, 44Cleaning, 72 - 73Contrast, 25Copies, 42Copy/Help key, 3, 42

DDate, setting, 16Dial mode, 64Dialling

Direct Keypad, 35Normal, 27, 43Rapid Key, 33, 43Search, 36, 44Speed, 34, 43

Direct Keypad Dialling, 35Display, 2Display messages, 79Distinctive Ring, 53Document feeder, 23Document guides, 23Document restrictions, 22

Document rollers, 73Document sizes, 21Document, maximum scanning size, 22Down key, 19

EExtension telephone

Connecting, 8Using, 41

FFax Ability (Distinctive Ring), 53Fax Duet (Distinctive Ring), 53Fax paper

Loading, 9Replacing, 12

FAX reception mode, 18, 39Fax Signal Receive, 66Fine Resolution Priority, 62Four rings TEL answer, 63Function key, 2

HHalftone, 25Handset, 5Hold, 44Hold/Search key, 3, 44Housing, cleaning, 73

JJams, clearing, 81Junk Number Check, 67

LLetters, entering, 15Line error, 75Loading the document, 23

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NNormal Dialling, 27, 43Number keys, 3Number of rings in FAX and TEL/FAXreception modes, 62

OOption Setting List, 70

PPanel release, 2Paper jams, clearing, 81Paper Save setting, 65Paper, fax, 9Passcode List, 69Pauses in automatic dialling, 30, 35Polling, 57 - 59Polling key, setting, 67Print head, cleaning, 72Priority Call, 51Pseudo ringing duration, 64

RRapid Dial keys, 3Rapid Key Dialling, 33, 43Reception mode

ANS. mode, 18, 39, 47FAX mode, 18, 39Setting, 18TEL mode, 18, 40TEL/FAX mode, 18, 38

Reception mode key, 2, 18Redial key, 3, 28, 44Redialling, 37, 44Remote Reception Select, 63Removing original document, 24Resolution, 25Resolution key, 3

Ringing volume, 20Rollers, cleaning, 73

SScanning glass, cleaning, 73Search Dialling, 36, 44Sender’s name and number, entering, 13Speaker key, 3, 19, 27, 43Speaker volume, 19Speed Dial key, 3, 34, 43Speed Dialling, 34, 43Start key, 3Stop key, 3

TTEL reception mode, 18, 40TEL. LINE socket, 7TEL. SET socket, 8, 45TEL/FAX reception mode, 18, 38Tel/Fax Remote Number, 63Telephone Number List, 69Telephone, using as, 43Time Save setting, 66Time, setting, 16Timer List, 68Timer operations, 60Transaction Report, 71Transaction Report Print Select, 64

UUp key, 19

VVolume keys, 19

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