131
Grand Strategies Grand strategies are also called strategic thrusts. They provide basic direction for specific strategic actions and functional tactics. Some grand strategies are used together and reinforce each other and some are usually employed singly.

Mod 6 Grand Strategies

  • Upload
    kimsr

  • View
    2.813

  • Download
    1

Embed Size (px)

Citation preview

Page 1: Mod 6 Grand Strategies

Grand Strategies

Grand strategies are also called strategic thrusts. They provide basic direction for specific strategic actions and functional tactics. Some grand strategies are used together and reinforce each other and some are usually employed singly.

Page 2: Mod 6 Grand Strategies

Grand Strategy

General plan of major action to achieve long-term goals

Falls into three general categories

1. Growth

2. Stability

3. RetrenchmentA separate grand strategy can be defined for global operations

Page 3: Mod 6 Grand Strategies

Grand Strategy: Growth

Growth can be promoted internally by investing in expansion or externally by acquiring additional business divisions- Internal growth = can include development of new

or changed products- External growth = typically involves diversification

– businesses related to current product lines or into new areas

Page 4: Mod 6 Grand Strategies

Grand Strategy: Stability

Stability, sometimes called a pause strategy, means that the organization wants

to remain the same size or

to grow slowly and in a controlled fashion

Page 5: Mod 6 Grand Strategies

Grand Strategy: Retrenchment Retrenchment = the organization goes through a

period of forced decline by either shrinking current business units or selling off or liquidating entire businesses

Liquidation = selling off a business nit for the cash value of the assets, thus terminating its existence

Divestiture = involves selling off of businesses that no longer seem central to the corporation

Page 6: Mod 6 Grand Strategies

Three Levels of Strategy in Organizations

Corporate-Level Strategy: What business are we in?

Corporation

Business-Level Strategy: How do we compete?

Textiles Unit Chemicals Unit Auto Parts Unit

Functional-Level Strategy: How do we support the business-level strategy?

Finance R&D Manufacturing Marketing

Page 7: Mod 6 Grand Strategies

Global Corporate Strategies

Need for National Responsiveness HighLow

Low

High Transnational Strategy• Seeks to balance global efficiencies

and local responsiveness• Combines standardization and

customization for product/advertising strategies

Globalization Strategy

• Treats world as a single global market

• Standardizes global products/advertising strategies

Multi-domestic Strategy• Handles markets independently for each

country• Adapts product/advertising to local tastes

and needs

Nee

d f

or

Glo

bal

In

teg

rati

on

ExportStrategy

•Domestically focused

•Exports a few domestically produced products to selected countries

Page 8: Mod 6 Grand Strategies

Global Strategy

Globalization = product design and advertising strategies are standardized around the world

Multi-domestic = adapt product and promotion for each country

Transnational = combine global coordination with flexibility to meet specific needs in various countries

Page 9: Mod 6 Grand Strategies

Purpose of Strategy The plan of action that prescribes

resource allocation and other activities for dealing with the environment, achieving a competitive advantage, that help the organization attain its goals

Strategies focus on:● Core competencies● Developing synergy● Creating value for customers

Page 10: Mod 6 Grand Strategies

long-term objectives?

Profitability Productivity Competitive Position Employee Development Employee Relations Technological Leadership Public Responsibility

Page 11: Mod 6 Grand Strategies

The Grand Strategy MatrixThe Grand Strategy Matrix Rapid Market Growth

1. Market development 1. Market development

2. Market penetration 2. Market penetration

3. Product development 3. Product development

4. Horizontal integration 4. Forward integration

5. Divestiture 5. Backward integration

6. Liquidation 6. Horizontal integration

7. Concentric diversification

1. Retrenchment 1. Concentric diversification

2. Concentric diversification 2. Horizontal diversification

3. Horizontal diversification `3. Conglomerate diversification

4. Conglomerate diversification 4. Joint ventures

5. Divestiture

6. Liquidation

Slow Market Growth

Weak Competitive Position

Strong Competitive Position

I II

IV III

Page 12: Mod 6 Grand Strategies

Ex. 7-9: Grand Strategy Selection Matrix

III

III IV

Overcome weaknesses

Maximize strengths

Internal (redirected resources within the firm)

External(acquisition or merger for resource capability)

Turnaround or retrenchmentDivestitureLiquidation

Vertical integrationConglomerate diversification

Concentrated growthMkt. DevelopmentProd. DevelopmentInnovation

Horizontal integrationConcentric diversificationJoint venture

Page 13: Mod 6 Grand Strategies

Diversification andCorporate Strategy A company is diversified when it is in two or more

lines of business that operate in diverse market environments

Strategy-making in a diversified company is a bigger picture exercise than crafting a strategy for a single line-of-business

A diversified company needs a multi-industry,multi-business strategy

A strategic action plan must be developedfor several different businesses competingin diverse industry environments

Page 14: Mod 6 Grand Strategies

Four Main Tasks inCrafting Corporate Strategy Pick new industries to enter

and decide on means of entry

Initiate actions to boost combinedperformance of businesses

Pursue opportunities to leverage cross-business value chain relationships and strategic fits into competitive advantage

Establish investment priorities, steering resources into most attractive business units

Page 15: Mod 6 Grand Strategies

Resources can be focused on

Improving competitiveness

Expanding into new geographic markets

Responding to changing market conditions

Responding to evolving customer preferences

Competitive Strengths of aSingle-Business Strategy

Page 16: Mod 6 Grand Strategies

Putting all the “eggs” in one industry basket

If market becomes unattractive, a firm’s prospects can quickly dim

Unforeseen changes can undermine a single business firm’s prospects

Technological innovation

New products

Changing customer needs

New substitutes

Risks of a Single Business Strategy

Page 17: Mod 6 Grand Strategies

It is faced with diminishing growth prospects in present business

It has opportunities to expand into industries whose technologies and products complement its present business

It can leverage existing competencies and capabilities by expanding into businesses where these resource strengths are key success factors

It can reduce costs by diversifyinginto closely related businesses

It has a powerful brand name it cantransfer to products of other businesses toincrease sales and profits of these businesses

When Should a Firm Diversify?

Page 18: Mod 6 Grand Strategies

Related Diversification

Involves diversifying into businesses whose value chains possess competitively valuable “strategic fits” with value chain(s) of firm’s present business(es)

Unrelated Diversification

Involves diversifying into businesses with no competitively valuable value chain match-ups or strategic fits with firm’s present business(es)

Related vs. Unrelated Diversification

Page 19: Mod 6 Grand Strategies

Fig. 9.1: Strategy Alternatives for a Company Looking to Diversify

Page 20: Mod 6 Grand Strategies

Involves diversifying into businesses whose valuechains possess competitively valuable “strategic fits” with the value chain(s) of the present business(es)

Capturing the “strategic fits” makes related diversification a 1 + 1 = 3 phenomenon

What Is Related Diversification?

Page 21: Mod 6 Grand Strategies

Exists whenever one or more activities in the value chains of different businesses are sufficiently similar to present opportunities for

Transferring competitively valuableexpertise or technological know-howfrom one business to another

Combining performance of commonvalue chain activities to achieve lower costs

Exploiting use of a well-known brand name

Cross-business collaboration to create competitively valuable resource strengths and capabilities

Core Concept: Strategic Fit

Page 22: Mod 6 Grand Strategies

Why Diversify? To build shareholder value!

Diversification is capable of building shareholder value if it passes three tests

1. Industry Attractiveness Test — the industry presents good long-term profit opportunities

2. Cost of Entry Test — the cost of entering is not so high as to spoil the profit opportunities

3. Better-Off Test — the company’s different businesses should perform better together than as stand-alone enterprises, such that company A’s diversification into business B produces a 1 + 1 = 3 effect for shareholders

1 + 1 = 31 + 1 = 3

Page 23: Mod 6 Grand Strategies

Strategies for EnteringNew Businesses

Acquire existing company

Internal start-up

Joint ventures/strategic partnerships

Page 24: Mod 6 Grand Strategies

Acquisition of an Existing Company Most popular approach to diversification Advantages

Quicker entry into target market Easier to hurdle certain entry barriers

Acquiring technological know-how Establishing supplier relationships Becoming big enough to match rivals’

efficiency and costs Having to spend large sums on

introductory advertising and promotion Securing adequate distribution access

Page 25: Mod 6 Grand Strategies

Good way to diversify when Uneconomical or risky to go it alone Pooling competencies of two partners provides more

competitive strength Only way to gain entry into a desirable foreign market

Foreign partners are needed to Surmount tariff barriers and import quotas Offer local knowledge about

Market conditions Customs and cultural factors Customer buying habits Access to distribution outlets

Joint Ventures and Strategic Partnerships

Page 26: Mod 6 Grand Strategies

Raises questions

Which partner will do what

Who has effective control

Potential conflicts

Conflicting objectives

Disagreements over how to best operate the venture

Culture clashes

Drawbacks of Joint Ventures

Page 27: Mod 6 Grand Strategies

Fig. 9.2: Related Businesses Possess Related ValueChain Activities and Competitively Valuable Strategic Fits

Page 28: Mod 6 Grand Strategies

Strategic Appeal of Related Diversification Reap competitive advantage benefits of

Skills transfer Lower costs Common brand name usage Stronger competitive capabilities

Spread investor risks over a broader base Preserve strategic unity across businesses Achieve consolidated performance greater than the

sum of what individual businesses can earn operating independently (1 + 1 = 3 outcomes)

Page 29: Mod 6 Grand Strategies

Cross-business strategic fits can exist anywhere along the value chain

R&D and technology activities

Supply chain activities

Manufacturing activities

Sales and marketing activities

Distribution activities

Managerial and administrative support activities

Types of Strategic Fits

Page 30: Mod 6 Grand Strategies

R&D and Technology Fits

Offer potential for sharing common technologyor transferring technological know-how

Potential benefits

Cost-savings in technologydevelopment and new product R&D

Shorter times in gettingnew products to market

Interdependence between resultingproducts leads to increased sales

Page 31: Mod 6 Grand Strategies

Supply Chain Fits

Offer potential opportunities for skills transferand/or lower costs

Procuring materials

Greater bargaining power innegotiating with common suppliers

Benefits of added collaboration withcommon supply chain partners

Added leverage with shippers in securingvolume discounts on incoming parts

Page 32: Mod 6 Grand Strategies

Manufacturing Fits

Potential source of competitive advantagewhen a diversifier’s expertise can bebeneficially transferred to another business Quality manufacture

Cost-efficient production methods

Cost-saving opportunities arise from ability to perform manufacturing/assembly activities jointly in same facility, making it feasible to Consolidate production into fewer plants

Significantly reduce overall manufacturing costs

Page 33: Mod 6 Grand Strategies

Offer potential cost-saving opportunities

Share same distribution facilities

Use many of same wholesaledistributors and retail dealersto access customers

Distribution Fits

Page 34: Mod 6 Grand Strategies

Reduction in sales costs Single sales force for related products Advertising related products together Combined after-sale service and repair work Joint delivery, shipping, order processing

and billing Joint promotion tie-ins

Similar sales and marketing approaches provide opportunities to transfer selling, merchandising,and advertising/promotional skills

Transfer of a strong company’sbrand name and reputation

Sales and Marketing Fits:Types of Potential Benefits

Page 35: Mod 6 Grand Strategies

Managerial and Administrative Support Fits Emerge when different business units

require comparable types of Entrepreneurial know-how Administrative know-how Operating know-how

Different businesses often entail same typesof administrative support facilities Customer data network Billing and customer accounting systems Customer service infrastructure

Page 36: Mod 6 Grand Strategies

Core Concept: Economies of Scope Stem from cross-business opportunities to reduce

costs

Arise when costs can be cutby operating two or more businessesunder same corporate umbrella

Cost saving opportunities can stem from interrelationships anywhere along the value chains of differentbusinesses

Page 37: Mod 6 Grand Strategies

Related Diversificationand Competitive Advantage Competitive advantage can result from related

diversification when a company captures cross-business opportunities to Transfer expertise/capabilities/technology

from one business to another Reduce costs by combining related

activities of different businesses into a single operation

Transfer use of firm’s brand name reputation from one business to another

Create valuable competitive capabilities via cross-business collaboration in performing related value chain activities

Page 38: Mod 6 Grand Strategies

From Competitive Advantage toAdded Gains in Shareholder Value

Capturing cross-business strategic fits

Is possible only via a strategy of related diversification

Builds shareholder value in ways shareholders cannot achieve by owning a portfolio of stocks of companies in unrelated industries

Is not something that happens “automatically” when a company diversifies into related businesses

Strategic fit benefits materialize only after management has successfully pursued internal actions to capture them

Page 39: Mod 6 Grand Strategies

Test Your Knowledge

Which of the following is the best example of related diversification?

A. A manufacturer of golf shoes diversifying into the production of fishing rods and fishing lures

B. A homebuilder acquiring a building materials retailer

C. A steel producer acquiring a manufacturer of farm equipment

D. A producer of snow skis and ski boots acquiring a maker of ski apparel and accessories (outerwear, goggles, gloves and mittens, helmets and toboggans)

E. A publisher of college textbooks acquiring a publisher of magazines

Page 40: Mod 6 Grand Strategies

Involves diversifying into businesses with No strategic fit

No meaningful value chainrelationships

No unifying strategic theme

Basic approach – Diversify intoany industry where potential existsto realize good financial results

While industry attractiveness and cost-of-entry tests are important, better-off test is secondary

What Is Unrelated Diversification?

Page 41: Mod 6 Grand Strategies

Fig. 9.3: Unrelated Businesses Have Unrelated Value Chains and No Strategic Fits

Fig. 9.3: Unrelated Businesses Have UnrelatedValue Chains and No Strategic Fits

Page 42: Mod 6 Grand Strategies

Acquisition Criteria For Unrelated Diversification Strategies Can business meet corporate targets

for profitability and ROI? Is business in an industry with growth potential? Is business big enough to contribute

to parent firm’s bottom line? Will business require substantial

infusions of capital? Is there potential for union difficulties

or adverse government regulations? Is industry vulnerable to recession, inflation, high

interest rates, or shifts in government policy?

Page 43: Mod 6 Grand Strategies

Attractive Acquisition Targets Companies with undervalued assets

Capital gains may be realized

Companies in financial distress

May be purchased at bargain prices and turned around

Companies with bright growth prospects but short on investment capital

Cash-poor, opportunity-rich companies are coveted acquisition candidates

Page 44: Mod 6 Grand Strategies

Business risk scattered over different industries

Financial resources can be directed tothose industries offering best profit prospects

If bargain-priced firms with big profit potential are bought, shareholder wealth can be enhanced

Stability of profits – Hard times in one industrymay be offset by good times in another industry

Appeal of Unrelated Diversification

Page 45: Mod 6 Grand Strategies

Building Shareholder Valuevia Unrelated Diversification Corporate managers must

Do a superior job of diversifying into new businesses capable of producing good earnings and returns on investments

Do an excellent job of negotiating favorable acquisition prices

Do a good job overseeing businesses so they perform at a higher level than otherwise possible

Shift corporate financial resources from poorly-performing businesses to those with potential for above-average earnings growth

Discern when it is the “right” time to sell a business at the “right” price

Page 46: Mod 6 Grand Strategies

Key Drawbacks ofUnrelated Diversification

Demanding Demanding Managerial Managerial

RequirementsRequirements

LimitedLimitedCompetitive Competitive Advantage Advantage PotentialPotential

Page 47: Mod 6 Grand Strategies

The greater the number and diversity of businesses, the harder it is for managers to

Discern good acquisitions from bad ones

Select capable managers to managethe diverse requirements of each business

Judge soundness of strategic proposalsof business-unit managers

Know what to do if a business subsidiary stumblesLikely effect is 1 + 1 = 2, rather than 1 + 1 = 3!

Unrelated Diversification HasDemanding Managerial Requirements

Page 48: Mod 6 Grand Strategies

Lack of cross-business strategic fits means unrelated diversification offers no competitive advantage potential beyond what each business can generate on its own

Consolidated performance of unrelated businessestends to be no better than sum of individualbusinesses on their own (and it may be worse)

Promise of greater sales-profit stability over business cycles is seldom realized

Unrelated Diversification OffersLimited Competitive Advantage Potential

Page 49: Mod 6 Grand Strategies

Test Your Knowledge

Which of the following is the best example of unrelated diversification?

A. PepsiCo acquiring Tropicana and Procter & Gamble acquiring Gillette

B. Honda diversifying into the production of lawnmowers

C. Smuckers acquiring Jif peanut butter and Crisco (from Procter & Gamble)

D. Verizon Wireless acquiring Amazon.com

E. Harley Davidson acquiring the motorcycle business of Honda

Page 50: Mod 6 Grand Strategies

Diversification and Shareholder Value Related Diversification

A strategy-driven approachto creating shareholder value

Unrelated Diversification

A finance-driven approachto creating shareholder value

Page 51: Mod 6 Grand Strategies

Dominant-business firms One major core business accounting for 50 - 80 percent of

revenues, with several small related or unrelated businesses accounting for remainder

Narrowly diversified firms Diversification includes a few (2 - 5) related or unrelated

businesses Broadly diversified firms

Diversification includes a wide collection of either related or unrelated businesses or a mixture

Multibusiness firms Diversification portfolio includes several unrelated groups of

related businesses

Combination Related-Unrelated Diversification Strategies

Page 52: Mod 6 Grand Strategies

For Discussion: Your OpinionNewell Rubbermaid is in the following businesses:

Cleaning and Organizations Businesses: Rubbermaid storage, organization and cleaning products, Blue Ice ice substitute, Roughneck storage items, Stain Shield and TakeAlongs food storage containers, and Brute commercial-grade storage and cleaning products—25% of annual revenues.

Home and Family Businesses: Calphalon cookware and bakeware, Cookware Europe, Graco strollers, Little Tikes children's toys and furniture, and Goody hair accessories—20% of annual sales.

Home Fashions: Levolor and Kirsch window blinds, shades, and hardware in the U.S.; Swish, Gardinia and Harrison Drape home furnishings in Europe—15% of annual revenues.

Office Products Businesses: Sharpie markers, Sanford highlighters, Eberhard Faber and Berol ballpoint pens, Paper Mate pens and pencils, Waterman and Parker fine writing instruments, and Liquid Paper—25% of annual revenues.

Would you say that Newell Rubbermaid’s strategy is one of related diversification, unrelated diversification or a mixture of both? Explain.

Page 53: Mod 6 Grand Strategies

For Discussion: Your OpinionMcGraw-Hill, the publisher of the textbook for this course, is in the following businesses:

Textbook publishing (for grades K-12 and higher education) Financial and information services (it owns Standard & Poors —a well-

known financial ratings agency and provider of financial data, Platts — a provider of energy information, and McGraw-Hill Construction — a provider of construction related information)

Magazine publishing — its flagship publication is Business Week and it is also the publisher of Aviation Week

TV broadcasting — it owns four ABC affiliate stations (in Indianapolis, Denver, San Diego, and Bakersfield)

J.D. Power & Associates — which provides a host of services relating to product quality and consumer satisfaction

Would you say that McGraw-Hill’s strategy is one of related diversification, unrelated diversification or a mixture of both? Explain.

Page 54: Mod 6 Grand Strategies

Fig. 9.4: Identifying a Diversified Company’s Strategy

Page 55: Mod 6 Grand Strategies

How to Evaluate aDiversified Company’s Strategy

Step 1: Assess long-term attractiveness of each industry firm is in

Step 2: Assess competitive strength of firm’s business units

Step 3: Check competitive advantage potential of cross-business strategic fits among business units

Step 4: Check whether firm’s resources fit requirements of present businesses

Step 5: Rank performance prospects of businesses and determine priority for resource allocation

Step 6: Craft new strategic moves to improve overall company performance

Page 56: Mod 6 Grand Strategies

Step 1: Evaluate Industry Attractiveness

Attractiveness of eachindustry in portfolio

Each industry’s attractivenessrelative to the others

Attractiveness of allindustries as a group

Page 57: Mod 6 Grand Strategies

Industry Attractiveness Factors Market size and projected growth Intensity of competition Emerging opportunities and threats Presence of cross-industry strategic fits Resource requirements Seasonal and cyclical factors Social, political, regulatory, and

environmental factors Industry profitability Degree of uncertainty and business risk

Page 58: Mod 6 Grand Strategies

Procedure: Calculating Attractiveness Scores for Each IndustryStep 1: Select industry attractiveness factors

Step 2: Assign weights to each factor (sum of weights = 1.0)

Step 3: Rate each industry on each factor, using a scale of 1 to 10

Step 4: Calculate weighted ratings; sum to get an overall industry attractiveness rating for each industry

Page 59: Mod 6 Grand Strategies
Page 60: Mod 6 Grand Strategies

Industries with a score much below 5.0 do not pass the attractiveness test

If a company’s industry attractiveness scores are all above 5.0, the group of industries the firm operates in is attractive as a whole

To be a strong performer, a diversified firm’s principal businesses should be in attractive industries—that is, industries with

A good outlook for growth and

Above-average profitability

Interpreting Industry Attractiveness Scores

Page 61: Mod 6 Grand Strategies

Difficulties in CalculatingIndustry Attractiveness Scores Deciding on appropriate weights for industry attractiveness

factors Different analysts may have different views about which weights

are appropriate for the industry attractiveness factors

Different weights may be appropriate for different companies

Gaining sufficient command of an industry to assign accurate and objective ratings Gathering statistical data to assign objective ratings is

straightforward for some factors – market size, growth rate, industry profitability

Assessing the intensity of competition factor is more difficult due to the different types of competitive influences

Page 62: Mod 6 Grand Strategies

Objectives

Appraise how well eachbusiness is positioned inits industry relative to rivals

Evaluate whether it is or can becompetitively strong enough tocontend for market leadership

Step 2: Evaluate Each Business-Unit’s Competitive Strength

Page 63: Mod 6 Grand Strategies

Relative market share Costs relative to competitors Ability to match/beat rivals on key product attributes Ability to benefit from strategic fits with sister businesses Ability to exercise bargaining leverage with key suppliers

or customers Caliber of alliances and collaborative partnerships Brand image and reputation Competitively valuable capabilities Profitability relative to competitors

Factors to Use inEvaluating Competitive Strength

Page 64: Mod 6 Grand Strategies

Procedure: Calculating Competitive Strength Scores for Each BusinessStep 1: Select competitive strength factors

Step 2: Assign weights to each factor (sum of weights = 1.0)

Step 3: Rate each business on each factor, using a scale of 1 to 10

Step 4: Calculate weighted ratings; sum to get an overall strength rating for each business

Page 65: Mod 6 Grand Strategies
Page 66: Mod 6 Grand Strategies

Interpreting Competitive Strength Scores Business units with ratings above 6.7 are strong

market contenders

Businesses with ratings in the 3.3 to 6.7 range have moderate competitive strength vis-à-vis rivals

Business units with ratings below 3.3 are in competitively weak market positions

If a diversified firm’s businesses all have scores above 5.0, its business units are all fairly strong market contenders

Page 67: Mod 6 Grand Strategies

Use industry attractiveness (see Table 9.1) and competitive strength scores (see Table 9.2) to plot location of each business in matrix

Industry attractiveness plotted on vertical axis

Competitive strength plotted on horizontal axis

Each business unit appears as a “bubble”

Size of each bubble is scaled to percentage of revenues the business generates relative to total corporate revenues

Plotting Industry Attractiveness and Competitive Strength in a Nine-Cell Matrix

Page 68: Mod 6 Grand Strategies

Fig. 9.5: A Nine-Cell Industry Attractiveness-Competitive Strength Matrix

Page 69: Mod 6 Grand Strategies

Businesses in upper left corner Accorded top investment priority Strategic prescription – grow and build

Businesses in three diagonal cells Given medium investment priority Invest to maintain position

Businesses in lower right corner Candidates for harvesting or divestiture May, based on potential for good earnings and ROI, be

candidates for an overhaul and reposition strategy

Strategy Implications of Attractiveness/Strength Matrix

Page 70: Mod 6 Grand Strategies

Appeal of Attractiveness/Strength Matrix Incorporates a wide variety of

strategically relevant variables

Strategy implications

Concentrate corporate resourcesin businesses that enjoy high degree of industry attractiveness and high degree of competitive strength

Make selective investments in businesses with intermediate positions on grid

Withdraw resources from businesses low in attractiveness and strength unless they offer exceptional potential

Page 71: Mod 6 Grand Strategies

Test Your Knowledge

The 9-cell industry attractiveness-competitive strength matrix

A. is a valuable tool for ranking a company’s different businesses from most profitable to least profitable.

B. shows which of a diversified company’s businesses have good/poor strategic fit.

C. indicates which businesses have the highest/lowest economies of scope.

D. is a helpful tool for allocating a diversified company’s resources—the basic idea is to give top investment priority to those businesses in the upper left portion of the matrix and to give low priority or perhaps even divest businesses in the lower right portion of the matrix.

E. pinpoints which of a diversified company’s businesses are resource-rich and which are resource-poor.

Page 72: Mod 6 Grand Strategies

Objective

Determine competitive advantage potential of cross-business strategic fits among portfolio businesses

Examine strategic fit based on

Whether one or more businesseshave valuable strategic fits withother businesses in portfolio

Whether each business meshes wellwith firm’s long-term strategic direction

Step 3: Check Competitive Advantage Potential of Cross-Business Strategic Fits

Page 73: Mod 6 Grand Strategies

Identify businesses which have valuechain match-ups offering opportunities to Reduce costs

Purchasing

Manufacturing

Distribution

Transfer skills / technology / intellectual capital from one business to another

Share use of a well-known, competitively powerful brand name

Create valuable new competitive capabilities

Evaluate Portfolio for Competitively Valuable Cross-Business Strategic Fits

Page 74: Mod 6 Grand Strategies

Fig. 9.6: Identifying Competitive AdvantagePotential of Cross-Business Strategic Fits

Page 75: Mod 6 Grand Strategies

Objective

Determine how well firm’s resourcesmatch business unit requirements

Good resource fit exists when

A business adds to a firm’s resource strengths,either financially or strategically

Firm has resources to adequately support requirementsof its businesses as a group

Step 4: Check Resource Fit

Page 76: Mod 6 Grand Strategies

Determine cash flow and investmentrequirements of business units Which are cash hogs and which are

cash cows? Assess cash flow of each business

Highlights opportunities to shift financial resources between businesses

Explains why priorities for resource allocationcan differ from business to business

Provides rationalization for both invest-and-expand and divestiturestrategies

Check for Financial Resource Fits

Page 77: Mod 6 Grand Strategies

Internal cash flows are inadequate to fully fund needs for working capital and new capital investment

Parent company has to continually pump in capitalto “feed the hog”

Strategic options

Aggressively invest in attractive cash hogs

Divest cash hogs lacking long-term potential

Characteristics of Cash Hog Businesses

Page 78: Mod 6 Grand Strategies

Generate cash surpluses over what is needed to sustain present market position

Such businesses are valuable because surplus cash can be used to Pay corporate dividends Finance new acquisitions Invest in promising cash hogs

Strategic objectives Fortify and defend present market position Keep the business healthy

Characteristics of Cash Cow Businesses

Page 79: Mod 6 Grand Strategies

Other Tests of Resource Fits Does the business adequately contribute to achieving

companywide performance targets?

Does the company have adequate financial strength to fund its different businesses and maintain a healthy credit rating?

Does the company have or can it develop the specific resource strengths and competitive capabilities needed to be successful in each of its businesses?

Are recently acquired businesses acting to strengthen a company’s resource base and competitive capabilities or are they causing its competitive and managerial resources to be stretched too thin?

Page 80: Mod 6 Grand Strategies

Good financial fit exists when a business Contributes to achievement of corporate objectives

Enhances shareholder value

Poor financial fit exists when a business Soaks up disproportionate share of financial resources

Is an inconsistent bottom-line contributor

Experiences a profit downturnthat could jeopardize entire company

Is too small to make a sizable contribution to total corporate earnings

Good vs. Poor Financial Resource Fit

Page 81: Mod 6 Grand Strategies

Trying to replicate a firm’s success in one business and hitting a second home run in a new business is easier said than done

Transferring resource capabilities to new businesses can be far more arduous and expensive than expected

Management can misjudge difficultyof overcoming resource strengths ofrivals it will face in a new business

A Note of Caution: WhyDiversification Efforts Can Fail

Page 82: Mod 6 Grand Strategies

Step 5: Rank Business Units Based onPerformance and Priority for Resource Allocation

Factors to consider in judgingbusiness-unit performance

Sales growth

Profit growth

Contribution to company earnings

Return on capital employed in business

Economic value added

Cash flow generation

Industry attractiveness and business strength ratings

Page 83: Mod 6 Grand Strategies

Objective

“Get the biggest bang for the buck”in allocating corporate resources

Approach

Rank each business from highest to lowest priority for corporate resource support and new capital investment

Steer resources from low- to high-opportunity areas

When funds are lacking, strategic uses of resources should take precedence

2 3 56

4

Determine Prioritiesfor Resource Allocation

Page 84: Mod 6 Grand Strategies

Fig. 9.7: The Chief Strategic and Financial Options forAllocating a Diversified Company’s Financial Resources

Page 85: Mod 6 Grand Strategies

Stick closely with existing business lineupand pursue opportunities it presents

Broaden company’s business scope bymaking new acquisitions in new industries

Divest certain businesses and retrenchto a narrower base of business operations

Restructure company’s business lineup, putting a whole new face on business makeup

Pursue multinational diversification, striving to globalize operations of several business units

Step 6: Craft New StrategicMoves – Strategic Options

Page 86: Mod 6 Grand Strategies

Fig. 9.8: A Company’s Four Main Strategic Alternatives After It Diversifies

Page 87: Mod 6 Grand Strategies

Conditions making this approach attractive

Slow grow in current businesses

Vulnerability to seasonal or recessionary influences or to threats from emerging new technologies

Potential to transfer resources and capabilities to other related businesses

Rapidly-changing conditions in one or more core industries alter buyer requirements

Complement and strengthen market position of one or more current businesses

Strategies to Broaden aDiversified Company’s Business Base

Page 88: Mod 6 Grand Strategies

Strategic options

Retrench to a smaller but more appealing group of businesses

Divest unattractive businesses

Sell it

Spin it off asindependent company

Liquidate it (close it downbecause no buyers can be found)

Retrench ?

Divest ?

Sell ?Close ?

Divestiture Strategies Aimed at Retrenchingto a Narrower Diversification Base

Page 89: Mod 6 Grand Strategies

Retrenchment Strategies

Objective Reduce scope of diversification to smaller number of “core “

businesses

Strategic options involvedivesting businesses that Are losing money Have little growth potential Have little strategic fit

with core businesses Are too small to contribute

meaningfully to earnings

Page 90: Mod 6 Grand Strategies

Diversification efforts have become too broad, resulting in difficulties in profitably managing all the businesses

Deteriorating market conditions in a once-attractive industry

Lack of strategic or resource fit of a business A business is a cash hog with questionable long-term

potential A business is weakly positioned in its industry Businesses that turn out to be “misfits” One or more businesses lack compatibility of values

essential to cultural fit

Conditions That MakeRetrenchment Attractive

Page 91: Mod 6 Grand Strategies

Options for Accomplishing Divestiture Sell it

Involves finding a company which views the business as a good deal and good fit

Spin it off as independent company

Involves deciding whether or not to retain partial ownership

Liquidation

Involves closing down operations and selling remaining assets

A last resort because no buyer can be found

Page 92: Mod 6 Grand Strategies

Strategies to Restructure a

Company’s Business Lineup Objective

Make radical changes in mixof businesses in portfolio via both

Divestitures and

New acquisitions

to put a whole new face on the company’s business makeup

Page 93: Mod 6 Grand Strategies

Too many businesses in unattractive industries

Too many competitively weak businesses

Ongoing declines in market shares of oneor more major business units

Excessive debt load

Ill-chosen acquisitions performing worse than expected

New technologies threaten survival of one or more core businesses

Appointment of new CEO who decides to redirect company

“Unique opportunity” emerges and existing businesses must be sold to finance new acquisition

Conditions That Make Portfolio Restructuring Attractive

Page 94: Mod 6 Grand Strategies

Multinational Diversification Strategies Distinguishing characteristics

Diversity of businesses and

Diversity of national markets

Presents a big strategy-making challenge

Strategies must be conceived and executedfor each business, with as manymultinational variations as appropriate

Cross-business and cross-country collaboration opportunities must be pursued and managed

Page 95: Mod 6 Grand Strategies

Appeal of MultinationalDiversification Strategies Offer two avenues for long-term

growth in revenues and profits

Enter additional businesses

Extend operations ofexisting businesses intoadditional country markets

Page 96: Mod 6 Grand Strategies

Opportunities to Build Competitive Advantage via Multinational Diversification Full capture of economies of scale and experience curve

effects

Capitalize on cross-business economies of scope

Transfer competitively valuable resources from one business to another and from one country to another

Leverage use of a competitively powerful brand name

Coordinate strategic activities andinitiatives across businesses and countries

Use cross-business or cross-countrysubsidization to out-compete rivals

Page 97: Mod 6 Grand Strategies

Competitive advantage potential is based on

Using a related diversification strategy based on

Resource-sharing and resource-transferopportunities among businesses

Economies of scope and brand name benefits

Managing related businesses to capture important cross-business strategic fits

Using cross-market or cross-business subsidization sparingly to secure footholds in attractive country markets

Competitive Strength ofa DMNC in Global Markets

Page 98: Mod 6 Grand Strategies

A DMNC has a strategic arsenal capable of defeating both a domestic-only rival or a single-business rival by competing in

Multiple businesses and

Multiple country markets

Can use its multiple profit sanctuaries and can employ cross-subsidization tactics if need be

Competitive Power ofa DMNC in Global Markets

Page 99: Mod 6 Grand Strategies

Critical Elements for Shared Opportunities to be Meaningful

1. Shared opportunities must be a significant portion of the value chain of businesses involved

2. Businesses involved must truly have shared needs or there is no basis for synergy in the first place

Page 100: Mod 6 Grand Strategies

Evaluating the Role of Core Competencies

Is each core competency providing a relevant competitive advantage to the

intended businesses?

Are businesses in portfolio related in ways making the company’s core competence(s)

beneficial?

Is the combination of competencies unique or difficult to recreate?

Page 101: Mod 6 Grand Strategies

Balancing Financial Resources: Portfolio

Techniques

Industry Attractiveness-

Business Strength Matrix

BCG Growth-Share Matrix

Life Cycle-Competitive

Strength Matrix

Page 102: Mod 6 Grand Strategies

BCG Growth-Share Matrix

High

Low

Cash

Use (

Gro

wth

Rate

)

Star Problem Child

Cash Cow Dog

Cash Generation (Market Share)High Low Market Share:

Sales relative to those of other competitors in market (dividing point is usually selected to have only 2-3 largest competitors in any market fall into high market share region)

Growth Rate: Industry growth rate in constant dollars (dividing point is typically GNP’s growth rate)

Description of Dimensions

Page 103: Mod 6 Grand Strategies

Strategies

Question Marks - Build Market Share

Star - Hold Market Share

Cash Cows - Harvest

Dogs – Divest

Page 104: Mod 6 Grand Strategies

Factors Considered in Constructing an Industry Attractiveness-Business Strength

Matrix

Nature of Competitive

Rivalry•Number of competitors

•Size of competitors

•Strength of competitors’ corporate parents

•Price wars

•Competition on multiple dimensions

Bargaining Power of

Suppliers/Customers

•Relative size of typical players

•Numbers of each

•Importance of purchases from or dales to

•Ability to vertically integrate

Threat of Substitutes/ New

Entrants•Technological maturity/stability

•Diversity of the market

•Barriers to entry

•Flexibility of distribution system

Industry Attractiveness FactorsIndustry Attractiveness Factors

Page 105: Mod 6 Grand Strategies

Factors Considered in Constructing an Industry Attractiveness-Business Strength

Matrix (continued)

Economic Factors

•Sales volatility

•Cyclicality of demand

•Market growth

•Capital intensity

Financial Norms

•Average profitability

•Typical leverage

•Credit practices

Sociopolitical Considerations

•Government regulation

•Community support

•Ethical standards

Industry Attractiveness FactorsIndustry Attractiveness Factors

Page 106: Mod 6 Grand Strategies

Factors Considered in Constructing an Industry Attractiveness-Business Strength

Matrix (continued)

Cost Position

•Economies of scale

•Manufacturing costs

•Overhead

•Scrap/waste/rework

•Experience effects

•Labor rates

•Proprietary processes

Level of Differentiation

•Promotion effectiveness

•Product quality

•Company image

•Patented products

•Brand awareness

Response Time

•Manufacturing flexibility

•Time needed to introduce new products

•Delivery times

•Organizational flexibility

Business Strength FactorsBusiness Strength Factors

Page 107: Mod 6 Grand Strategies

Factors Considered in Constructing an Industry Attractiveness-Business Strength

Matrix (concluded)

Financial Strength

•Solvency

•Liquidity

•Break-even point

•Cash flows

•Profitability

•Growth in revenues

Human Assets

•Turnover

•Skill level

•Relative wage/salary

•Morale

•Managerial commitment

•Unionization

Public Approval

•Goodwill

•Reputation

•Image

Business Strength FactorsBusiness Strength Factors

Page 108: Mod 6 Grand Strategies

Industry Attractiveness-Business Strength Matrix

InvestSelecti

ve Growth

Grow or

Let Go

Selective

Growth

Grow or

Let Go

Harvest

Grow or

Let Go

Harvest

DivestLow

High

Medium

Bu

sin

ess S

tren

gth

MediumHigh Low

Industry Attractiveness Industry Attractiveness: Subjective assessment based on broadest possible range of external opportunities and threats beyond control of management

Business Strength: Subject assessment of how strong a competitive advantage is created by a broad range of a firm’s internal strengths and weaknesses

Description of Dimensions

Page 109: Mod 6 Grand Strategies

Advantages of the Industry Attractiveness-Business Strength

Matrix over the BCG Matrix

Terminology is less offensive and more understandable

Multiple measures associated with each dimension tap many factors relevant to business strength and market attractiveness

Allows for broader assessment during both strategy formulation and implementation for a multibusiness company

Page 110: Mod 6 Grand Strategies

Market Life Cycle-Competitive Strength Matrix

Stage of Market Life Cycle: See page 184

Competitive

Strength: Overall subjective rating, based on wide range of factors regarding likelihood of gaining and maintaining a competitive advantage

Description of Dimensions

Low

High

Moderate

Com

peti

tive S

tren

gth

GrowthIntroduction Maturity

Stage of Market Life Cycle

Decline

Push:

Inve

st A

ggress

ively

Caution:

Inve

st S

elect

ively

Danger:

Harvest

Page 111: Mod 6 Grand Strategies

Contributions of Portfolio Approaches

Convey large amounts of information about diverse businesses and corporate plans in a simplified format

Convey large amounts of information about diverse businesses and corporate plans in a simplified format

Illuminate similarities and differences among businesses, conveying the logic behind corporate strategies for each business

Illuminate similarities and differences among businesses, conveying the logic behind corporate strategies for each business

Simplify priorities for sharing corporate resources across diverse businesses

Simplify priorities for sharing corporate resources across diverse businesses

Provide a simple prescription of what should be accomplished - a balanced portfolio of businesses

Provide a simple prescription of what should be accomplished - a balanced portfolio of businesses

Page 112: Mod 6 Grand Strategies

Limitations of Portfolio Approaches

Does not address how value is created across business units

Does not address how value is created across business units

Accurate measurement for matrix classification not as easy as matrices implied

Accurate measurement for matrix classification not as easy as matrices implied

Underlying assumption about relationship between market share and profits varies across different industries and market segments

Underlying assumption about relationship between market share and profits varies across different industries and market segments

Limited strategic options viewed as basic strategic missions

Limited strategic options viewed as basic strategic missions

Portrays notion that firms need to be self-sufficient in capital

Portrays notion that firms need to be self-sufficient in capital

Fails to compare competitive advantage a business receives from being owned by a particular company with costs of owning it

Fails to compare competitive advantage a business receives from being owned by a particular company with costs of owning it

Page 113: Mod 6 Grand Strategies

Behavioral Considerations Affecting Strategic Choice

Role of current strategy

Attitudes toward risk

Degree of firm’s

external dependenc

eManagerial priorities different

from stockholder

s

Internal political

considerations

Competitive reaction

Page 114: Mod 6 Grand Strategies

Behavioral Considerations Affecting Strategic Choice

Role of current strategy What is the amount of time and resources invested in

previous strategies?

How close are new strategies to the old?

How successful were previous strategies?

Degree of firm’s external dependence How powerful are firm’s owners, customers, competitors,

unions, and its government?

How flexible is firm with its environment?

Page 115: Mod 6 Grand Strategies

Behavioral Considerations Affecting Strategic Choice Attitudes toward risk

Industry volatility and industry evolution affect managerial attitudes

Risk-oriented managers prefer offensive, opportunistic strategies

Risk-averse managers prefer defensive, conservative strategies

Managerial priorities different from stockholder interests Agency theory suggests managers frequently place their own

interests above those of their shareholders

Page 116: Mod 6 Grand Strategies

Behavioral Considerations Affecting Strategic Choice Internal political considerations

Major sources of company power are CEO, key subunits, and key departments

Power can affect corporate decisions over analytical considerations

See Fig. 9-6 Competitive reaction

Probable impact of competitor response must be considered during strategy design process

Competitor response can alter strategy success

Page 117: Mod 6 Grand Strategies

GE: Strategic Circles

In 1981, John E. Welch Jr., Chairman and CEO of General Electric designed the company’s operations on the basis of three `strategic circles’:

Core manufacturing units such as lighting and locomotives

Technology -intensive businesses services

To achieve the first or second position in the global market for each of its businesses: By 1986, this strategic orientation had taken shape with 14 distinct businesses, including aircraft engines, medical systems, engineering plastics, major appliances, television and financial services.

Page 118: Mod 6 Grand Strategies

IBM’s Partners

Sears

Toshiba

Siemens

Mitsubishi

Borland

1988

1989

1990

19911991

Jointly own Prodigy, an interactive computer service for consumersJointly built a US $200 million plant in Japan to manufacture high-resolution colour flat screens for laptopsJointly developing future chips and jointly built 16-Mb DRAM memory chips in France Mitsubishi Electric sells IBM mainframes in Japan under its own name

Page 119: Mod 6 Grand Strategies

Wang

Novell

Apple

Motorola

Intel

1991

1991

1991199119911991

Developing tools to make it easier to create software for the OS/2 systemSells IBM’s PCs and RS/6000 workstations under its own nameIBM sells Novell networking softwareTwo joint ventures: Taligent and KaleidaJointly developing the RISC microprocessorJointly developing a new generation of integrated microprocessor chips

IBM’s Partners

Page 120: Mod 6 Grand Strategies

Reebok’s Outsourcing

Its main function is marketing with a current staff strength of 35 in India. The other activities are outsourced as given below:

Apparel design National Institute of Fashion Technology Warehouse management Bakshi Associates Logistics Nexus Logistics Retailing Phoenix Advertising Hindustan Thompson Store design and execution Aakar Sports management 21st Century Gymnasium A private firm Manufacturing Shoes: Phoenix, Aero, Lakhani Apparel Viniyoga and six others Selection Prospects

Page 121: Mod 6 Grand Strategies

Major Elements in a Successful International

Strategic Alliances

Complementary skills: which can contribute to the strength of the venture.

Cooperative cultures: cognizant of the important of cooperation

Compatible goals: based on their particular firm’s goals and not just convenience

Commensurate levels of risk: consider the risks involved

Page 122: Mod 6 Grand Strategies

Different Types of Strategic Alliances

Contd….Alliance Types

Collaborative advertising

R&D partnerships

Lease service agreements

Shared distribution

Technology transfer

Cooperative bidding

Examples American Express and Toys R Us (cooperative

efforts for television advertising and promotion) Cytel and Sumitomo chemicals (alliance to develop

the next generation of biotechnology drugs) Cigna and United Motor Works (arrangement to

provide financing for non-US firms and governments)

Nissan and Volkswagen (Nissan sells Volkswagens in Europe and Volkswagen distributes Nissan’s cards also in Europe)

IBM and Apple Computers (arrangement to develop the next generation of operating system software)

Boeing, General Dynamics and Lockheed (cooperated together in winning the contract for an advanced tactical fighter)

Page 123: Mod 6 Grand Strategies

Alliance TypesCross -manufacturing

Resource venturing

Government and industry partneringInternal spin-offs

Cross-licensing

ExamplesFord and Mazda (design and build similar cards on the same manufacturing/assembly line)Swift Chemical Co., Texasgulf, RTZ and US Borax (Canadian-based mining natural resources venture)DuPont and National Cancer Institute (DuPont worked with NCI in the first phase of the clinical cancer trial on IL)Cummins engine and Toshiba Corporation (created a new company to develop/market silicon nitride products)Hoffman-LaRoche and Glaxo (HL and Glaxo agreed for BHL to sell Zantac, an anti-ulcer drug in the United States)

Different Types of Strategic Alliances

Page 124: Mod 6 Grand Strategies

Stages of an Alliance

Strategy development The focus is on development of resource strategies for production, technology and manpower. This has to be aligned to the objectives of corporate strategy alliances.

Partner assessment The attempt to assess the strengths and weaknesses of a partner and understand a partner’s motives for alliance formation.

Contract negotiations It is necessary to have realistic objectives, defining each partner’s contributions and rewards. It is also necessary to incorporation termination clauses, penalties for poor performance and arbitration procedures.

Alliance operations This is concerned with the management’s commitment, and linking of budgets and resources with priorities.

Page 125: Mod 6 Grand Strategies

British Airways

The alliance between British Airways and American Airlines was announced in June 1996. BA and American together control 60 per cent of the flights between the UK and the US, 70 per cent of the traffic between London and New York, 90 per cent between London and Chicago, and all flights between London and Dallas.

Bermuda II, the UK-US aviation agreement, was concluded in 1977 which gives details of which airlines can fly between specified US and UK cities, and the number of flights they can operate. BA was against the scrapping of the agreement till recently.

Page 126: Mod 6 Grand Strategies

British Airways

Contd... American Airlines was against the trend towards code-sharing agreements which allows airlines to sell tickets on routes they do not serve. This was considered to be anti-competitive. Now both BA and American have to retreat from their respective positions.

BA has a partnership with US Air in which it has a 24.6 per cent stake. The US government has not granted anti-trust immunity to the alliance to coordinate their operations more closely. Therefore, BA and American are asking for anti-trust immunity and requesting their governments to negotiate a new, liberalized aviation agreement.

Page 127: Mod 6 Grand Strategies

Modes of Cooperation Joint ventures and research corporations Combinations of at least two

firms into a `distinct’ firm with shared equity investments. Profits and losses accrue on the basis of investment.

Joint R&D Joint research agreements to establish joint undertaking of R&D projects with shared resources.

Technology exchange agreement Technology sharing agreements, cross-licensing and mutual second-souring of existing technologies.

Equity investment Large firms partnering with a smaller high tech company with a minority sharing coupled with research contracts.

Customer-supplier relationships There can be many forms such as co-production contracts, co-marketing relationships, and research contracts.

Unilateral technology flows Second-sourcing and licensing agreements (Hagedoorn and Schakenraad, 1994)

Page 128: Mod 6 Grand Strategies

Samsung Group A joint venture with Texas Instruments to manufacture semiconductors - they are

building a semiconductor plant in Portugal. Cooperation with General Instrument in developing high definition televisions (HDTV). The sharing of technology for flash memory devices with Toshiba. Co-developing computer workstations with Hewlett Packard-they have a joint venture,

Samsung -Hewlett Packard-which markets the American company’s products in Korea.

Supply of memory chip technology to Oki Electric. Partnership with General Electric in high-tech medical equipment. Lockheed for F-16 jet fighters (local assembly) Pratt and Whitney for jet engines (supplies components) Amoco for textile raw materials Corning for TV glass and building plants in China and Malaysia Mitsui Petrochemical for petrochemicals

Page 129: Mod 6 Grand Strategies

Toshiba

An agreement with Apple Computers for new technology creation for multimedia.

A technology -sharing agreement with IBM to develop new data storage devices using `NAND-flash’ memory chips semiconductor devices; it has developed the world’s smallest 256-Mb D-Ram.

Through an alliance with IBM, Japan, it opened a second large-size thin-film transistor (TFT) LCD plant in 1995.

Alliances with National Semiconductor and Samsung Electronics of Korea to jointly develop and market flash memory chips.

Page 130: Mod 6 Grand Strategies

Toshiba

Contd…. An alliance with Sun Microsystems Inc. of the US in the areas of

rightsizing, Internet and interactive technology. They will share product development, marketing and distribution in these fast-growth areas. Toshiba plans to develop and build systems based on Sun’s 64-bit UltraSPARC microprocessor. The rightsizing or integration of in-house information systems is aimed at enhancing the efficiency of the company’s white-collar workers. Toshiba will invest about US $303 million to rightsize its computer systems between 1995 and 1999. Sun Microsystems will bring in the technology for the projects, while Toshiba will provide the hardware to enhance efficiency of information technology.

Page 131: Mod 6 Grand Strategies

Hitachi

An R&D agreement with Texas Instruments to develop a next-generation computer memory chip.

Providing chip manufacturing technology to Goldstar Electron of Korea. Supplying mainframe computers to Germany’s Comparex and Italy’s

Olivetti. A joint venture with GE to sell lighting products in Japan. Joint development of a new RISC computer chip with Hewlett Packard. Joint development of medical equipment with Boehringer-Mannheim of

Germany Research cooperation between Hitachi Cambridge Laboratory and

Cambridge University for developing a single electron memory device.