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8/12/2019 Mod 5 03 Intro to Data Mar 02
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© Visteon Corporation Module #5 Intro to Data Rev 1.0 3/021
Introduction To Data
Scales of Measure
8/12/2019 Mod 5 03 Intro to Data Mar 02
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© Visteon Corporation Module #5 Intro to Data Rev 1.0 3/022
The Breakthrough Strategy
Define BB Works with Management
1 Select Output Characteristic and identifykey process input and output variables
2 Define Performance Standards
3 Validate Measurement System
4 Establish Product Capability
5 Define Performance Objectives
6 Identify Variation Sources
7 Screen Potential Causes
8 Discover Variable Relationships9 Establish Operating Tolerances
10 Validate Measurement System
11 Determine Process Capability
12 Implement Process Controls
Measure
Analyze
Improve
Control
Characterize
Optimize
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Measurement Phase
• Project Definition: – Problem Description (Authorize.ppt) – Project Metrics (Metrics.xls)
• Process Exploration: – Process Flow Diagram
– C&E Matrix, PFMEA, Fishbones – Data collection system
• Measurement System(s) Analysis (MSA): – Attribute / Variable Gage Studies
• Capability Assessment (on each Y) – Capability (Cpk, Ppk, s Level, DPU, RTY)
• Graphical & Statistical Tools• Project Summary
– Conclusion(s) – Issues and barriers – Next steps
• Completed “Local Project Review”
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What do you want to know?
In form at ion Sources:
• Words (A to Z)
• Pictorial
• Verbal
• Numeric (0-9)
Grouping Measurement
Discrete Continuous
Nominal Ordinal
Interval Ratio
1) What do you want to know?
2) How do you want to see what it is thatyou need to know?
3) What type of tool will generate what itis that you need to see?
4) What type of data is required of theselected tool ?
5) Where can you get the required typeof data?
Critical
Questions
Plan
Execute
“Data does not provide information – You have to
torture data for i t to give inform at ion. And th e
instrument of torture is statistics”. Dr. Mikel Harry.
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Discrete Vs. Continuous Data
FAIL PASS
Electrical Circuit
TEMPERATURE
Thermometer
Time
CONTINUOUSDISCRETE
NO-GO GOCaliper
QTY UNIT DESCRIPTION TOTAL
1 $10.00 $10.00
3 $1.50 $4.50
10 $10.00 $10.00
2 $5.00 $10.00
SHIPPING ORDER
ERROR
$$
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Continuous
$ $
Sparse
Information
Rich With
Information
The Advantage of Continuous Data
• To obtain the same level of understanding regarding aprocess
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Nominal: unrelated categorieswhich representmembership or non-membership.
Ordinal: ordered categories with noinformation about distancebetween categories.
Interval: ordered categories withequal distance between
categories, but no absolutezero point.
Ratio: ordered categories withequal distance betweencategories with anabsolute zero point.
• Discrete data (usually)• Grouping / sorting’ • Yes / no, pass / fail• Arithmetic not possible
• Discrete data• Ranking• Seldom used• Very little arithmetic possible
• Continuous data• Most common scale
• Use arithmetic with caution
• Continuous data• Proportional relationship• Most forms of arithmetic apply
• Categories• Labels
• 1st, 2nd, 3rd
• Relative height• Alphabetic order• 1<2<3<4
• Temperature scales• Dial indicator
• Velocity = distance/time• Ruler
Categories of scale Description Examples
Categories of Scales
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Equipment Application
Environment Materials
Poor paintadhesion
Application form
Select one from each group
Nationality
Marital status
Occupation
List of Field Reps
Access toa digitalcamera
Withoutaccess toa digitalcamera
Fred W.
Bill S.
John D.
Sam C.
Bob T.
Jim C.
Joe W.
Diane A.
Nominal Scale
• Nominal scales of measure are used to classify elements into categories withoutconsidering any specific property.
• Examples of nominal scales include “causes” on fish bone diagrams, yes / no,
pass / fail, etc.
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Example 1: Pareto Chart - Paint Adhesion Test
R e
l a t i v e S i z e
Ordinal Scale
Order ofimportance
Example 2: Customer Survey
Question: How would yourate our service?
Excellent
Very Good
Good
Fair
Poor
Ordinal Scale
• Ordinal scales of measure are used to order or ranknominal (pass / fail) data based on a specific property.
• Examples of ordinal scales include relative height, Paretocharts, customer satisfaction surveys, etc.
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Types o f Quest ions fo r Quest ionnaires
• Strongly agree
• Somewhat agree
• Neither agree or disagree
• Somewhat disagree
• Strongly disagree
• Somewhat less than expected
• Much less than expected
• One of the best of all
• Better than most
• About the same as most
• Worse than many
• One of the worst of all
• Much better than expected
• Somewhat better than expected
• As expected
Likert Scale (Ordinal)
• Example Rating Scale Ranges – Five-point school grading system (A B C D E)
– Seven-point numerical rating (1 2 3 4 5 6 7)
– Verbal scale (excellent, good, average, fair, poor)
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Interval and Ratio Scale
Examples of interval scale:(no absolute zero)
1. Displaced Scale
50
40
30
20
10
0
0
0.10
0.20
2. Dial Gage
3. Relative Velocity
Examples of Ratio Scale(absolute zero)
1. Ruler 10090
80706050403020100
2. Position Vs Timeat Constant Speed
3. Weight As a Function of
Number of Bricks
Gageblock
• Interval scales of measure are used to express numerical information on ascale with equal distance between categories, but no absolute zero. – a dial gage sitting on top of a gage block, comparison of differences, etc.
• Ratio scales of measure are used to express numerical information on ascale with equal distance between categories, but with an absolute zero inthe range of measurement. – a tape measure, ruler, position Vs time at constant speed, etc.
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Discrete (Attribute) Continuous (Variable)
Continuous(Variable)
Discrete
(Attribute)
Outputs
I n p u t s
Chi-squareAnalysis of
Variance
Discriminate Analysis
Logistic regression
Correlation
Multiple Regression
Selecting Statistical Techniques
• There are statistical techniques to cover allcombinations of data types.
These are some of the statistical techniques that youwill use to drive Process Improvement