Mobility Solution for a Surgical Equipment Supply Chain

8/2/2019 Mobility Solution for a Surgical Equipment Supply Chain

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This is a complete solution for meeting the needs of the mobile sales staff for both inventory

management/order capture as well as marketing/merchandizing/sales activities. The mobile

application integrates with the inventory management system in the backend. The solutionsignificantly enhances the productivity of sales team, provides up-to-date information on inventory

levels, and facilitates order taking and printing invoices on the move.

MOBILITY SOLUTION FOR THE SURGICAL

EQUIPMENT SUPPLY CHAIN

HIGHLIGHTS

Industry:Supply Chain Management

Customer :Surgical Equipment Supply Chain Management Company, US

Technology Domain: Windows Mobile SQL CE C#.Net Cold Fusion FlexASP.Net


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Business Challenge

BENEFITS

Mobile enabled SCM solution ensures that

the surgical equipment sales agents can use

their handheld devices to enhance their

productivity during a sales call, have up-to-

date information on inventory levels, collect

order and print invoices while on the move.

The number of sales calls/conversions peragent is likely to go up with the use of such a

mobility solution.

Act as a handheld appointment tracker,

contacts manager and integrate with thecentral software for tracking the entiresales force.

Allow assigning of inventory/order captureon the mobile device.

Role based authenticated access.

Transparent sync over telecom providersdata network.

Use a scheme to email to potentialcustomers large presentations from thehandheld device (no use of laptop) withoutany delay even as they speak to targetcustomers. This was a particularlychallenging requirement as the datatransfer rates on the devices are notcommensurate for sending emails withattachments of few Megabytes.


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The surgical equipment supply chain in

the US deals with specialized surgicalequipment distribution chain. The key

players are the Equipment Manufacturer,

the Distributor, the Vendor, Sales Agents

and the target Customers/hospitals. The

surgical equipment SKU is composed of

either entire equipment sets such as a

Graft Preparation Device or a single artifi-

cial spinal disk. These SKUs are sold,

demoed and loaned by the sales agents todifferent hospitals. In addition equipment

may be loaned by one hospital to another.

This makes the task of scheduling and

movement of various equipments diffi-

cult. The marketing agents also need to

carry bulky presentations, movies-

animation on surgical techniques on their

laptops to demo at hospitals and to cus-

tomers.

The solution facilitates:

Order Capture Inventory assignment on

the mobile device.

Usage of mobile software by sales

force/sales/marketing agents.

Making the mobile workforce truly

mobile, in this case the surgical equip-

ment agents.

Data collection on Windows Mobile

devices.

Software Solution


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Mobility Solution for a Surgical Equipment Supply Chain