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Mobility2008
Mobility2008
(not just the Write-On anymore)
Mobile Industry
Mobile Hardware is expanding industry Business & Consumer comfort increasing Blackberry led business interest iPhone expanding consumer/business
interest ASI Mobile Product popularity and
acceptance will benefit
Write-On Update
Still an Early Adopter Market
Early Adopter Market
How do we know? Still less than 10% of RM market share Buyer reluctance Technically-inclined hands-on buyer Hands-on reseller
Write-On Hardware
Symbol MC50 Repairs every 10 months
Compares to 4 months for consumer HH 3 year warranty Screen scratches preventable
Spare stylus / use tethers MSR swipe
Swipe reliability Semtek improvements
Write-On Hardware
Symbol Accessories Rigid belt holster 4-slot cradle Headset / Ear Bud
Write-On Hardware
Symbol Accessories All plastic Stylus Tether
Write-On Hardware
Socket SoMo 650 New kid on the block New hardware coming in
2008 for pay-at-the-table Committed to hospitality
mobile space with more upcoming products
Write-On Update
Still an Early Adopter Market
Write-On 2007
Write-On
Handheld
Manager
HandheldWrite-On
Phone
Pay At The
Table
Mobility 2007
Write-On
Handheld
Manager
Handheld
Write-On
Phone
Messages &
Alerts
Pay At The
Table
For all Restaurant Manager sites
RM Messages & Alerts
RM Messaging & Alerts
Labor cost forthe current houris 81 percent ofsales!
RM Messaging & Alerts
Ellen Alden hasmade 5
deletions!
RM Messaging & Alerts
Joseph August hasbeen logged intoday for 9 hours!
RM Messaging & Alerts
Send content to remote location on a schedule or upon trigger event
The “What”: message content The “Where”: recipient The “When”: schedule or trigger
The “What”
Static Alert Text Computed Alert Text Report Output
Rmreport reports and groups
The “Where”
Internet Email SMS Text-Message RM Bulletin Board Write-On
Employee Manager (security level)
Great for Manager Handheld
The “When”
Scheduled Daily Weekly Monthly
Computed Operations Alert Triggers Many trigger event options…
The “When”: Triggers Overtime exceeded Voided checks Item Deletions Deletion Amount Customer Waiting Too Long
Table Open, Not Sent Table Open, Not Printed Table Printed, Not Settled
Customer Spend Labor
Daily Hours Weekly Hours Labor Cost Labor % of Sales
… Extensible
For the technically inclined: \rmwin\alerts xml format alert.alr<ALERT><TYPE>0</TYPE><BODY>Overtime exceeded</BODY><SUBJECT>Alden, Ellen Overtime</SUBJECT><DATA>0</DATA><PRIORITY>3</PRIORITY><ADDRESSEE HOW="1" TYPE="4" ID="4"/></ALERT>
Mobility 2007
Write-On
Handheld
Manager
Handheld
Write-On
Phone
Messages &
Alerts
Pay At The
Table
Mobility 2008
Write-On
Handheld
Manager
Handheld
Write-On
Phone
Messages &
Alerts
Pay At The
Table
?
Something
New
An R&D Prototype…
Mobile Real-Time
Data
Price?
Price?
TBD
Hint: It’s aWeb Services Product
FeedbackPlease!
Mobility 2008
Write-On
Handheld
Manager
Handheld
Write-On
Phone
For all Restaurant Manager sites
Messages &
Alerts
Pay At The
Table
Manager
iPhone
Questions?
Thank you!
