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Mobile Phone Application_Torrent Power

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CONFIDENTIALITY

© Krish Compusoft Services Pvt. Ltd. (KCS)

2016. All rights reserved. This document and

the intellectual property contained herein is the

property of KCS and should not be reproduced

or transmitted in any form or by any means, or

forwarded to any third party, without prior

written consent from KCS authorities. All the

brand names and product names are

trademarks or registered trademarks of their

respective companies and are recognized by

the concerned authorities.

801, Pelican House, GCCI Compound, Ashram Road,

Ahmedabad 380 009. Gujarat, India.

Tele-Fax: +91-79-2657 9333

E-mail: [email protected]

Website: www.kcsitglobal.com

Contact InformationPlease feel free to contact the following individuals

for information about this document.

Mobile Application Development Portfolio

INDEX

Introduction

o About KCS

……………………………………………………………………………………………………………………..03

Mobile App Development – Torrent Power

o Background

….……………………………………….…………………………………………………………………………04

o The Identified Problem Area……………………………..……………………………………………………. 05

o The Objective

..………………………………….……………………………………………………………………………….06

o The Scope of

Work…………………………………………………………………………………………………………….. 07

o The Description about the Application………………………………………………………………...…..... 08

o The Platform Integrations…………..…………………………………………………............................... 09

Mobile Application Development Portfolio

ABOUT US

KCS - The Mobile Apps Development Centre

KCS is a IS0 9001:2008 certified

company. It has a collective

development capability of

approximately 75 staff based in

development centre at

Ahmedabad, India with technical

skills in Mobile Apps development

(iOS, Android), .NET 3.5/4.0,

SharePoint and Open source

technologies.

The Background

o Established since 2001 and have a strong proven track

record of working on complex software/web and mobile

applications

o A strong professional team which includes architects, project

managers, software engineers (Mobile, Microsoft, Open

Source), QA engineers, business analysts and technical

support staff

o Excellent track record working on long term enterprise

business applications and software products

o Specialize in enterprise mobility and commercial mobile apps

(both native apps and API driven apps), product

development, software and web development, web portal

development, e-commerce, database driven websites,

desktop business applications etc.

At KCS,We deliver actions to your imagination.

- KCS Team“

03Mobile Application Development Portfolio

04

Mobile App Development –

Torrent Power

Environment: Android

Torrent Power

Background

Torrent Power is one of the leading brands in the Indian power sector. With an

all-round experience in generation, transmission and distribution of power, and

a proven track record of implementing large power projects, the Company is the

most experienced private sector player in Gujarat. The Company is also

engaged in manufacturing and supply of power cables.

One of the very few fully integrated power companies in India encompassing

the entire value chain of the power industry, Torrent Power possesses a unique

advantage that allows it to function with unparalleled efficiency and meticulous

attention when it comes to providing last mile connectivity to its customers.

Be it ambitious power generation projects or efficient distribution at the grass-

root level or providing uninterrupted power supply to industries or 24X7

customer care initiatives - Torrent Power is all about transforming lives.

Mobile Application Development Portfolio

05

The Problem Area

Everything function of the torrent power billing as well as services is manual and it requires the physical presence of the customer as well as office staff

to attend to every complaint or a query and even the payment of the bimonthly bill.

Due to this the company incurred a heavy cost to manage staff and infrastructure. The company also had to mobilize manpower in specialized vans that

went around the city to collect payments area wise.The company needed to solution to cut down the cumbersome collection payment process.

Mobile Application Development Portfolio

Mobile App Development –

Torrent Power

06

The Objective

• Create an app to minimise the physical need of manpower

• A first-of-its-kind App, available on both the iOS and Google Play Stores,

• An extension to Torrent’s existing self-service portal.

• Harnessing the power of the smartphone penetration across the country, the app should enable the

customers to gain direct access to its ‘No Power Response Team’ from the App.

• The customers should be able to register power supply related complaints without having to reach Torrent’s

call centre.

• Moreover, the App should also incorporate various other convenience features such as instant bill payments,

personalized dashboard, real time service notifications and GPS tracking of customer centres and mobile

vans.

Mobile Application Development Portfolio

Mobile App Development –

Torrent Power

07

The Scope of Work

The Functionalities

Registration/Login/Change password / Forgot password

Dashboard :

• My Bill pay option

• Power inquiry

• Consumption Vs Load Graph

• My Consumption Graph

• Notification

• My Services : Add/Edit services, Max. 3 services allowed for one account

• Quick Pay : Online Bill Payment

• Payment options : online Payment, Locate Collection Centres / Van

• Service History

• Report Theft

• Your Voice : Give your feedback

• E-Bill : Paper less billing, get bill via email in PDF format

• Setting : Notifications, About Us, Contact Us, FAQs

The Stakeholders

Users groups: end customers

Admin / Torrent power field staff / Torrent power accounts staff

Mobile Application Development Portfolio

Mobile App Development –

Torrent Power

08

The power is now in your hands!

The Torrent Power Connect app is simple, fast, intuitive and easy to

use. Once you register and login, you stay connected with us for a

seamless service experience.

• You can pay your bills from your mobile

• You can call a technician if you are facing power supply issues

• You can get an update on our scheduled maintenance activities

that are likely to affect your power supply

• You can find the closest Torrent Power office or Bill collection

Centre based on your location

• You can get updates on your complaint status and important

services alerts directly on your mobile

• You can register for SMS and email alerts

Mobile Application Development Portfolio

The Descriptions about the Applications

Mobile App Development –

Torrent Power

You can even Analyze your consumption pattern

over the last 12 months

09Mobile Application Development Portfolio

Platform & Integrations: Android & iOS

Mobile App Development –

Torrent Power