Mobile Out of Bundle Charges

Pre May 2018 V1

ContentsO2

O2 Roaming & International ……………………………………………………………. 3 - 5

Vodafone

Vodafone Forever Connected Out of Bundle ………………………………… 6 - 8

www.zest4.com . sales@zest4.com . 0161 956 3355 Page 3

Call Rates: UK Voice Calls, Internet and Messages

Destination Charge Per Minute RRP

Calls to other O2 mobiles Free of charge

Calls to landlines (01, 02, 03) 45p

Calls to other UK mobiles 45p per minute (ex VAT)

Calls to 0800 and 0808 numbers Free

Calls to 05 numbers 45p per minute

Picture messages (home and roaming) 40p per message

GSM WAP 45 per minute

Text Messages 20p per message

Data 3p per MB

O2 Directory Enquiry Services (118402) £1.25 per minute (ex VAT) access charge + service charge

Calls to 07 and 01 numbers in Jersey, Guernsey & Isle of Man 45p per minute

All other rates - see Zest4 rate card

www.zest4.com . sales@zest4.com . 0161 956 3355 Page 4

Roaming & InternationalCall Rates: International Voice Calls from the UK

Channel Islands & Isle of Man

Region

0

Zone

45p

Calls per minute (RRP)

20p

Texts RRP

Ireland 1 54p 30p

Western Europe EU & non-EU 2 £1.25 30p

Rest of Europe & Turkey 3 £1.25 30p

USA & Canada 4 £1.25 30p

Asia Pacific 5 £1.25 30p

Rest of World 6 £1.67 30p

Call Rates: International Voice Calls from the UK

Zone 0 Zone 6

Channel Islands & Isle of Man

Zone 1

Ireland

Zone 2

Andorra, Austria, Belgium, Bulgaria, Canary Islands, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France,

Germany, Gibraltar, Greece, Hungary, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovak Rep, Slovenia,

Spain, Sweden, Switzerland, Vatican City

Zone 3

Albania, Algeria, Bosnia, Croatia, Iceland, Kosovo, Libya, Macedonia, Montenegro, Serbia, Tunisia, Turkey

Zone 4

Alaska, Canada, Cocos Islands, Hawaii, Northern Marianna Islands, Morocco, United States of America (USA)

Zone 5

Australia, Christmas Island, Hong Kong, Japan, Malaysia, New Zealand, Singapore, South Africa

Abkhazia, Afghanistan, American Samoa, Angola, Anguilla, Antarctica, Antigua and Barbuda, Argentina, Armenia.

Aruba, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belize, Benin, Bermuda, Bhutan, Bolivia, Bora Bora, Botswana, Brazil, British Virgin Islands, Brunei, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Cayman Is\ands, Central African Rep, Chad, Chi‘e, China, Colombia, Comoros, Congo, Congo (DRO), Cook Islands,

Costa Rica, Cuba, Curacao, Diego Garcia, Djibouti, Dominica, Dominican Republic, East Timor, Ecuador, Egypt,

E‘ Salvador, Equatorial Guinea, Eritrea, Ethiopia, Falkland Islands, Fiji, French Guiana, French Polynesia, French West

Indies, Gabon, Gambia, Georgia, Ghana, Greenland, Grenada, Guadeloupe, Guam, Guatema|a, Guinea,Guinea

Bissau, Guyana, Haiti, Honduras, India, Indonesia, Iran, Iraq, Israel, Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, North Korea, South Korea, Kuwait, Kyrgyzstan, Laos, Lebanon, Lesotho, Liberia, Macau, Madagascar, Malawi, Maldives, Mali, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia,

Moldova, Mongolia, Montserrat, Mozambique, Myanmar, Namibia, Nauru‘ Nepal, New Caledonia,

Nicaragua, Niger, Nigeria, Niue, NLD Antilles, Norfolk Island, Oman, Pakistan, Palau, Palestine, Panama, Papua, New Guinea, Paraguay, Peru, Philippines, Puerto Rico, Qatar, Reunion, Russia, Rwanda, Sao Tome & Principe, Saudi

Arabia, Senegal, Seychelles, Sierra Leone, Solomon Islands, Somalia‘ Sri Lanka, St Helena, St Kitts, St Lucia, Saint Maarten, St Pierre & Miquel.. St Vincent, Sudan, South

Sudan, Suriname, Swaziland, Syna, Tahiti, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tokelau, Tonga,

Trinidad and Tobago, Turkmenistan, Turks and Caicos. Tuvalu, Uganda, Ukraine, United Arab Emirates (UAE),

Uruguay, US Virgin Islands, Uzbekistan, Vanuatu‘ Venezuela, Vietnam, Wallis & Futuna, Western Samoa,

Yemen, Zambia, Zimbabwe. Ships/ferries/Airplane networks.

www.zest4.com . sales@zest4.com . 0161 956 3355 Page 5

O2 International Caller Bolt Ons For calls from UK to Abroad

Individual Minutes:

500

Data Included

120

Minutes Valid for Calls from UK to:

Zone 1 - Ireland

Zone 2 - Western Europe EU / Non EU

Zone 3 - USA & Canada

Zone 5 - Asia Pacific

£5.00 £15.00

- Recurring monthly minute bolt ons.- Pay as little as 3p per minute for international calls.- Individual Min Bolt Ons can be added to individual tariffs or users on a shared tariff.- Once minutes are used, customer pays standard out of bundle rate - see O2 Calling Abroad from the UK. - No usage alerts once the customer reaches the end of their bundle allowance.

Shared Minutes:

Recurring monthly minute bolt ons.- Once minutes are used, customer pays standard out of bundle rate - see O2 Calling Abroad from the UK. There are no usage alerts once the customer reaches the end of their bundle allowance. Compatible tariffs: all partner sharer tariffs.

5000

Minutes

Zone 5 - Asia Pacific

£150.00 £250.00

1000 3000

£50.00

Zone 3 - USA & Canada

Zone 2 - Western Europe EU / Non EU

Zone 1 - Ireland

Minutes Valid for Calls from UK to:

www.zest4.com . sales@zest4.com . 0161 956 3355 Page 6

Out Of Bundle Charges

The following out of bundle rates apply across all for calls made from 1st May 2018.

1 Second

Type of Call / Text / Data

On Net 64.1p 1 Second

Rates Minimum Charge Billing Increment

1 SecondCross Network 64.1p 1 Second

1 SecondLandline 64.1p 1 Second

1 SecondVoicemail 64.1p 1 Second

N/ASMS 64.1p Per SMS

1MBData 4P per MB 1KB

Per MessageStandard UK Picture Message 64.1p Per Message

Per MessageStandard UK Video Message 64.1p Per Message

1 SecondVideo Calling to any Vodafone UK Mobile 64.1p 1 Second

1 SecondVideo Calling to other UK Mobile Networks 64.1p 1 Second

1 SecondVideo Calling to International Mobile Networks 64.1p 1 Second

N/ACall Return - Voda (up to 3600 secs) Free of Charge N/A

60 SecondsCall Return - Voda (over 3600 secs) 64.1p 60 Seconds

60 SecondsCall Return Landline 64.1p 60 Seconds

60 SecondsCall Return Cross Net 64.1p 60 Seconds

60 SecondsCall Return Personal Number Service 64.1p 60 Seconds

N/A0800 and 0808 Numbers* Free of Charge N/A

60 Seconds0844 and 0870 Numbers* 64.1p 1 Second

60 Seconds0845 and 0870 Numbers* 64.1p 1 Second

N/ACharity Numbers Free of Charge N/A

N/ARadio-Paging Services (starting 076) 64.1p Per Call

60 SecondsPersonal Numbering Services (starting 070) 64.1p 1 Second

60 SecondsCall Forwarding Services (e.g. 07744, 07755) 64.1p 1 Second

60 SecondsPremium Call Access Charge 64.1p 60 Seconds

60 SecondsDirectory Enquiries Access Charge 64.1p 1 Second

1KBBrowsing the Mobile Internet & Data Usage 4P per MB 1KB

www.zest4.com . sales@zest4.com . 0161 956 3355 Page 7

Out Of Bundle Charges Continued

Legacy & Existing

ROW Zone 1

ROW ZoneCalls back

to UK (per min)

Calls to Europe Zones

(per min) ROW Zone 1 ROW Zone 2 ROW Zone 3 ROW Zone 4

Calls to ROW Zones (per min)

ROW Zone 2

ROW Zone 3

ROW Zone 4

Minimum Charge

Billing Increment

Receiving Calls

(per min)

60 Seconds

SMS (per

message)

Picture Messages

Data Services

£1.6500

£1.6500

£2.0000

£2.0000

£1.6500

£1.6500

£2.0000

£2.0000

£1.6500

£2.0000

£2.0000

£2.0000

£2.0000

£1.6500

£2.0000

£2.0000

£2.0000

£2.0000

£2.0000

£2.0000

£2.0000

£2.0000

£2.0000

£2.0000

£1.3000

£1.3000

£1.3500

£0.5000

£0.3500

£0.3500

£0.5000

£0.5000

£0.4500

£0.4500

£0.5000

£0.5000

£4.0000

£4.0000

£4.0000

£7.0000

per SMS per MMS per MB

New Mobile Worldwide Zoning Structure and Rates for One and Only Mobile

Further to our recent communications around worldwide zoning we confirmed that destinations within the existing two worldwide zones, alongside Asia Pacific and America & Canada zones would be re-aligned across four zones. Below is the new worldwide zoning structure, outside of EU Zones 1 and 2, which is valid from 1st May 2018:

RoW Zone 1: Afghanistan, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Benin, Bermuda, Bonaire, Botswana, Brazil, British Virgin Islands, Brunei, Cambodia, Canada, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Democratic Republic of Congo, Peoples Republic of Congo, Costa Rica, Curacao, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, FIJI, French Polynesia, Gabon, Georgia, Ghana, Grenada, Guam, Guatemala, Guyana, Haiti, Honduras, Hong Kong, India, Indonesia, Iran, Iraq, Israel, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kuwait, Lesotho, Macedonia, Malaysia, Mexico, Moldova, Mongolia, Montenegro, Montserrat, Mozambique, New Zealand, Nicaragua, Niger, Nigeria, Pakistan, Palestine, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Puerto Rico, Qatar, Russia, Rwanda, Saba (Netherland Antilles), Samoa Western, Serbia, Singapore, Sint Eustatius (Netherland Antilles), Sint Maarten, Solomon Islands, South Africa, South Sudan, Sri Lanka, St Kitts and Nevis, St Lucia, St Vincent, Suriname, Swaziland, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad & Tobago, Turks & Caicos, Uganda, Ukraine, United States of America, Uruguay, US Virgin Islands, Vanuatu, Venezuela, Yemen, Zambia.

Continued on next page...

www.zest4.com . sales@zest4.com . 0161 956 3355 Page 8

Out Of Bundle Charges ContinuedContinued from page 27

RoW Zone 2: Algeria, American Samoa, Belarus, Bolivia, Cameroon, Guinea, Guinea-Bissau, Korea, Kyrgyzstan, Laos, Liberia, Macau, Malawi, Mauritania, Mauritius, Morocco, Myanmar, Oman, Saudi Arabia, Senegal, Seychelles, Sierra Leone, United Arab Emirates, Uzbekistan

RoW Zone 3: Andorra, Burkina Faso, Burundi, Cape Verde, Gambia, Libya, Mali, Namibia, Nepal, Tunisia, Vietnam, Zimbabwe

RoW Zone 4: Angola, Ascension Islands, Australian External Territories, Belize, Bhutan, Comoros, Cook Islands, Cuba, Diego Garcia, Djibouti, Equatorial Guinea, Eritrea, Ethiopia, Falkland Islands, Greenland, Kiribati, Lebanon, Madagascar, Maldives, Marshall Islands, Micronesia, Midway Island, Nauru, New Caledonia, Niue, Norfolk Island, North Mariana, Palau, Saint Helena, Sao Tome and Principe, Somalia, St Pierre & Miquelon, Syria, Timor (East), Tokelau, Turkmenistan, Tuvalu, Wallis & Futuna

ROW ZoneCalls back

to UK (per min)

Calls to Europe Zones

(per min) ROW Zone 1 ROW Zone 2 ROW Zone 3 ROW Zone 4

Calls to ROW Zones (per min) Receiving Calls

(per min)

SMS (per

message)

Picture Messages

Data Services

ROW Zone 4

Minimum Charge

Billing Increment60 Seconds

£2.0000 £2.0000 £2.0000 £2.0000 £2.0000 £2.0000 £0.5000 £0.5000 £0.5000 £7.0000

per SMS per MMS per MB

ROW Zone 4 £2.0000 £2.0000 £2.0000 £2.0000 £2.0000 £2.0000 £0.5000 £0.5000 £0.5000 £7.0000

Minimum Charge

Billing Increment

30 Seconds

1 Secondper SMS per SMS per SMS per SMS

* Free with bundle minutes

Europe Zone 1: Austria; Belgium; Bulgaria; Canary Islands; Croatia; Cyprus; Czech Republic; Denmark; Estonia; Finland; France; French territories; Germany; Gibraltar; Greece; Hungary; Iceland; Ireland; Italy (inc. Vatican City); Latvia; Liechtenstein; Lithuania; Luxembourg; Malta; Monaco; Netherlands; Norway; Poland; Portugal (inc. Madeira); Romania; Slovakia; Slovenia; Spain (inc. Balearic Islands); Sweden

Europe Zone 2: Albania; Bosnia & Herzegovina; Channel Islands (inc. Guernsey, Jersey) & the Isle of Man; Faroe Islands, San Marino; Switzerland; Turkey

www.zest4.com | sales@zest4.com | 0161 956 3355