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8/6/2019 Mobile Number Portability Ppt
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8/6/2019 Mobile Number Portability Ppt
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` Keep your own number
` Allows the mobile subscribers to retain the existingmobile phone number when the subscriber switches
from one access service provider, in a licensed service
area
` It was launched on 20th Jan 2011 in India
8/6/2019 Mobile Number Portability Ppt
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` Subscriber can change from one service to another
service, say from GSM to CDMA services
` Can change from one plan to another, say from POST
PAID to PRE PAID
` Can use this service any number of times.
8/6/2019 Mobile Number Portability Ppt
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` Great future in India
` Indian telecommunication industry is the world'sfastest growing industry
` 791.38 million mobile phone subscribers
` About 68% of all mobile customers change their
mobile phone number at least once in a year
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` Number came down sharply with the introduction of
MNP
` January 28, 2011 around 200,000 mobile number
porting requests have been received
` Request are significantly being made by pre-paidconsumers
8/6/2019 Mobile Number Portability Ppt
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` It has vanished the monopoly of mobile companies andcreated a healthy competition between service providers
` Now companies coming up with great plan to lure theattention of customers
` Like TATA DOCOMO plan which directly save 35-40% bill.Including free calls, sms, low night call charge and manymore facilities.
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` Its a do or die situation for mobile companies,
they have to give extra benefits to the customer to
retain them on their network.
` Its totally customer oriented product, where
customers are the choosers.
8/6/2019 Mobile Number Portability Ppt
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8/6/2019 Mobile Number Portability Ppt
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1.Send an SMS to 1900 in following format:
PORT
2.Will get a 8 digit unique porting code (UPC) instantly as
a SMS.
3.Send this SMS to operator you want to migrate to
quoting the unique code. This code is valid only for a few
days, and have to be applied again if it expires
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4.New operator will check with your existing operator & if
there are no dues then approval will be given for porting.
5.Will get a SMS with the time and date when porting will
take place. Rules mandate that process be completed
within 7 days of applying.
6.After porting is complete, wait for the SMS from your
new operator confirming the switch. Your phone may bedead for few hours when the porting takes place.
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` Subscriber should be using the number for past 90days
` Need to pay 19rs to avail the service
` Need to take a NO DUE certificate from the previousoperator and include it with the application that to besubmit to the new operator
` Within 24 hours of applying,one can cancel thenumber portability process
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` Improved customer service
` Reduced cost to the subscriber
` Introduces competition in saturated markets
`A win-win situation for a customer
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Thank you