Embed Size (px)
Citation preview
Mobile Connectivity With Sage
- connecting employees to business wherever they are -
Mobile productivity systems deliver incredible returns to your business. Please take a few minutes to go through this presentation and find out how to increase the value of your Sage
Enterprise system through mobilisation
0870 909 74 75
www.mobileproductivity.com
2
Why mobilise business systems?
Reduce Costs:
Increased sales/service calls per employee
Minimise errors through better information flow
Minimise trips to base by employees
Real time view of business – MD’s dashboard
Remove administrative stages
Avoid laptop deployment
Increase Revenue:
Differentiate through better information at the point of sale
Better information at the point of service
Faster response times
3
Why now?
Wireless data - faster and cheaper
GPRS - has 99% UK coverage at speeds of 26–52kbps and the user only pays for the data transferred
Devices - low cost, connected & powerful mobile computers
Pocket PC Phone Edition
Microsoft Smartphone
Partners - service organisations able to develop and deploy your mobile business systems
Mobile Productivity – has been developing mobile software and supporting its customers’ mobility needs for three years
Opportunities for businesses to profit from mobility
Email – receive and send business email anywhere
Horizontal applications – project management, expenses, task allocation, document access etc.
Industry applications - finance, healthcare, construction, etc.
4
Example of a typical Mobile Productivity system
The following slides are an example of the “Mobile Intranet” service hosted and maintained by MP. The demonstration includes the following activities:
A mobile user starting the application and receiving an SMS
The business administrator sending out a group SMS
A mobile user viewing a list of upcoming tasks
The administrator uploading a tasks list from an Excel spreadsheet
A mobile user downloading a task sheet and viewing it while offline
A mobile user downloading a document and then viewing it while offline
A mobile user entering time and mileage for a particular job while offline and then uploading the data
A mobile user entering an order while offline and then uploading the data
The following slides are simply an example of the sort of functionality that can be achieved with a mobile productivity system. Its flexibility means that specific user interfaces and functionality can be incorporated to meet the exact requirements of a particular customer. Two typical system additions are; the incorporation of signature capture for proof of delivery and bar code scanning for asset registration and tracking.
5
Mobile User Experience – Switching On
The mobile user can quickly get to the application and start using it:
Turning the device on brings up the “Today” screen
Clicking on “Start” pulls up the programs menu
Tapping the “i” icon opens the Mobile Productivity Application
Since the device is also a mobile phone, it can receive messages from the business administrator
In this example, the administrator has sent out a message to a particular group of staff
6
Administrator – Sending a Groups SMS
The administrator back at the office uses the web based management system for:
User access rights
Intranet content
Database synchronisation rules with customer’s servers
Database synchronisation rules with customer’s mobile users
Group outbound text and email messaging
Viewing inbound text messages
The screen to the right is an example of how the administrator would send an outbound group message
7
Mobile User Experience – Going Online
The Mobile user may want to view what jobs he has to do over the next few days
By tapping “Login” the user can go online and browse the mobile intranet
They can browse the new job sheets that the administrator uploaded
Tapping “Seven Day Tasks” brings up the jobs they have to do
Selecting a particular date pulls back all of the jobs to be done on that date
If there is a contact number associated with a job then clicking on the number makes the call
8
Administrator – Uploading a database
The administrator back at the office can get data into the system by:
Excel upload
XML web services
Direct server – server synchronisation
The screen to the right is an example of how the administrator would upload the seven day task spreadsheet from the previous example
9
Mobile User Experience – Browsing Offline
Instead of having to go online to view information each time they need it, they can chose to store it on their handset
By tapping “Download” the data associated with that particular mobile user is downloaded (this approach saves considerable time and mobile data costs)
By tapping “Dataview” the user can then view the data offline whenever they want
The screen displays the list of databases that the user has previously downloaded.
The user selects to view “Task Sheet” and selects the date.
The two jobs on that day can then be viewed. Tapping “Back” takes the user back to do another search
10
Mobile User Experience – Browsing Offline
The mobile user remembers that the administrator sent out a message stating that the procedure document TR34 had been updated
The user decides that he will download that document.
By going to the “Online” tab and tapping “Resume” the user goes back online and into the intranet.
The screen displays the intranet home page and the user navigates by clicking on “Procedure Documents” to the TR34 download section
Once the document is downloaded, it is viewable offline in the “QMS” section
11
Mobile User Experience – Offline Timesheet
The mobile user has just completed a job and so needs to enter the resources used for that job into the company management system
The mobile clicks on the timesheet tab, selects the vehicle used on the job, and clicks “Add”
He select the job number that he is booking to and enters the mileage and time on that job
Once the timesheet is completed, the information is safely stored on the device waiting for an appropriate moment to be uploaded
By going to the “Online” tab and tapping “Upload” any timesheets that mobile user has entered is automatically uploaded to the MP system
12
Administrator – Using the timesheet data
All of the timesheets submitted by the mobile employees are collected into a secure database on the MP Server system:
The timesheet data can be regularly collected by your existing business system using XML web services
Alternatively, with the click of one button, the administrator can download all of the timesheet records submitted by all of the employees as an Excel spreadsheet
13
Mobile User Experience – Offline Order Entry
The mobile user has just made a sale and so needs to enter the order details into the company management system
The mobile clicks on the orders tab, selects the customer and their reference and clicks “Add”
He select the product being ordered, enters the quantity, the discount and clicks “Add”
All the orders entered are safely stored on the device waiting for an appropriate moment to be uploaded
By going to the “Online” tab and tapping “Upload” any orders that mobile user has entered are automatically uploaded to the MP system
14
Mobile solutions compared – Private APN
High entry costs and ongoing cost commitment.
specific client software and middleware required
significant systems integration project
Enterprise network at moderate risk
Sage Server
Private APN
The enterprise has its own Private APN
with its mobile network and a leased line
to route data between the mobile network
onto its LAN
Fixed
Wireless
15
Mobile solutions compared – Public APN
Multiple connections to mobile devices
Internet originated with unknown IP addresses
specific client and server software
enterprise network at high risk
Sage Server
Public APNMobile handset
originated transaction
Fixed
Wireless
https
https
Can access any web server
on the internet
potentially expensive
DMZ Server
16
Mobile solutions compared – Mobile Productivity System
Through a single secure connection
The Sage server consumes an XML web service
on the MP server at set time intervals
either uploading or downloading new data
enterprise network at low risk
MP Server Sage Server
MP APN
MP manage the multiple
connections and access rights etc.
to diverse mobile devices
on various mobile networks
with optimised client server software
Fixed
Wireless
https
https
https
https
17
Why an MP System - Summary
Cost effective
No servers or middleware and little internal support required
Possibility of avoiding a laptop deployment
Typically £5,000 p.a. for 20 users
Secure
No alteration of security policy and no inbound requests to the enterprise network
Rapid deployment
Train administrator, SOAP interface software on Sage server, deploy cab to Pocket PC, train mobile users
Expert support included
Dedicated MP support team take burden off internal IT
100% availability service level agreement
Mobile Connectivity With Sage
- connecting employees to business wherever they are -
Contact Us:
0870 909 74 75
www.mobileproductivity.com
