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Mobile Commerce Is Here!
Learn How mShopper™ Makes It
Quick, Easy, and Affordable
to Open Up A Mobile Store
Let’s Go Mobile!
Learning More About mShopper
1. The Mobile Opportunity
2. The Unique Mobile Shopper
3. mShopper’s Mobile Commerce Platform‒ Benefits of the Platform‒ Driving Traffic To Your mStore
4. Site Demo
5. Pricing Made Easy
6. ROI Made Easy
7. Contact Us
The Mobile Opportunity
Mobile data traffic expected to rise 40-fold over next five years (Techcrunch.com, March 30, 2010)
Mobile retail market will exceed $12 billion by 2014 (Juniper Communications Study, March 10, 2010)
EBay expects to generate $1.5B via mobile in 2010(Mobile Commerce Daily, April 6, 2010)
Follow @MCommerceMadeEZ on Twitter for more….
“There is no question, m-commerce has arrived. If you are a retailer today and you’re not offering the customer the ability to participate in commerce whenever and wherever they want and another retailer does, you’re going to have a problem.” - John Donahue, CEO, EBay
The Unique Mobile Shopper
Mobile shoppers ≠ online shoppersThey are:•More in a rush•Typically multi-tasking•Easily distracted•Shopping with a smaller screen and keyboard
The Unique Mobile Shopper (continued)
What mobile shoppers want from their favorite brands:
I want to know first!
•Learn about new products before others
•Texts opened much faster than emails
I want exclusive offers!
•Special deals they can’t get elsewhere
•“My phone gets me VIP access!”
I want to be able to shop anytime!
•“It’s all about accommodating my
schedule”
mShopper’s Mobile Commerce Platform
Here’s what’s included:
mStore™: Design and launch a customized mobile store with instant shopping functionalityin as little as two hours. You’re in the driver’s seat
Built-In Merchandising: Self-service content management tools let you promote featured products and special offers
Mobile Database: Quickly build a subscriber list using our permission-based sign-up toolplaced in any of your digital channels
GetFirstDibs™: An mShopper exclusive, a self-service SMS marketing program that drives traffic to your mStore and communicates to your on-the-go buyers
Marketing Support: Create your own apps for iPhone/Blackberry/Droid which link directly to your store. Add your mStore to mShopper’s mobile mall of 100+ retailers
Built-In Analytics: Use our integrated analytic tool to measure the performance of your mStore merchandising and marketing. We are committed to maximizing your ROI
Benefits of the Platform
Software-as-a-service & turn-key (no IT!)
Self-service (you control your own store)
Customizable to your brand’s look and feel
No up-front investment or commitment
Marketing tools & best practices included
mShopper takes care of inputting orders
For Retailers
Simple search using just a few characters
Intuitive browsing: brand, category, keyword
Fast page-load times
SMS text reminders about products & offers
Hot Deals at push of a button
Easy purchase: just enter mobile # and PIN
Accessible on all mobile devices
For Mobile Shoppers
Driving Traffic to Your mStore
Mobile Sign-Ups
Text alerts to product pages
Email to Database
Links to web sign-up form
Social / Viral Media
Links to web
sign-up form
Auto-redirect for mobile viewers
Form embedded on site
YourStore.com
3 Branded Mobile Apps in App Stores
(iPhone, BB, Droid)
Keyword Drivers in
Print/ RadioText XYZ to 1234
Bounce-back text
linkPaid Search
Links to web sign-up
form
PriceCrusher Mobile Mall
Mobile Search (Paid)
Mobile Search(Organic)
Mobile Banner Ads
mShopper provides tools in red boxes
Getting Started in Five Steps
Step 1: Set up your account & authorized users Step 2: Set up your product data feed Step 3: Design your mStore with exclusive mStore Design Tool Step 4: Promote your products & special offers Step 5: Drive Traffic to your mStore
– Launch GetFirstDibs Text Messaging Program–Collect subscribers, send out text alerts, analyze conversions
– Create a catchy URL (yourstore.mobi or m.yourstore.com) and promote– Use mShopper’s re-direct code to move mobile shoppers to your mStore
Demo of Merchant Site
View Screenshots from Merchant Site v1.5!
Demo: 1. Welcome Screen
Demo: 2. Data Feed
Demo: 3. Design mStore
Demo: 4. Today’s Hot Deal
Demo: 5. All Hot Deals
Demo: 6. GetFirstDibs Sign-Up Form
Demo: 7. GetFirstDibs Alerts
Demo: 8. GetFirstDibs Analytics
Demo: 9. mStore Dashboard (for returning users)
Order Processing Made Easy
Option 1(Recommend
while sales volume is
low)
Option 2(Necessary
once substantial
sales volume reached)
A. User logs in to account & purchases item from phone
A
Merchant
C
C. Order arrives to merchant similar to other affiliates (with our affiliate token). You handle transaction, refunds, shipping, order tracking, etc.
Benefits
• No tech investment required
• Happens w/in minutes
• Still tied in to your database for CRM and analytics
A. User logs in to account & purchases item from phone
A
Order Info
Your Product Buy URL
B
B. mShopper call-center rep manually inputs order info into your e-commerce site’s shopping cart, and buys *
* If product is out of stock or Product Buy URL is incorrect in data field, call-center rep calls user’s cell phone and tells them item is out of stock
Merchant
B
B. mShopper sends order info directly to your e-commerce system via API
API
Pricing Made Easy
Monthly Licensing
•Small Retailer: $99•Medium Retailer: $499•Large Retailer: $999
Per-Transaction Commission
•Greater of: 5% or your published standard affiliate rates*
Text Messaging
•100K+ messages sent monthly = 1 cent each•<100K messages sent monthly = 1.5 cents each
That’s it, nothing more!
ROI Made Easy
5% of monthly site visitors fill out form (5K) 5% of email subscribers click link and fill out form (5K)
Consumer Response
After sending out 10K text alerts, 0.5% purchase (50 sales) Average purchase of $50 with $25 profit margin 50 sales * $25 profit = $1,250 RETURN
Return
Text message cost: 10K @ 1.5 cents = $150 Commission cost: 50 sales @ $50 * 5% = $125 TOTAL CAMPAIGN INVESTMENT = $275
Investment
Marketing Place GFD sign-up form on site (100K monthly visitors) Place link to GFD sign-up form in monthly email (100K subscribers)
ROI = $1,250 / $275 = 455%
Sample figures based on mShopper historical data– please adjust to match your company specificsAssumes only 2 traffic drivers (site and email). Results will improve when additional drivers added (ex: social media, paid search, etc.)
Thank You!
We’re happy to tell you more!– Kathryn Wardell (VP Merchant Sales & Services) [email protected]– Ken Barber (VP Marketing) [email protected]– David Gould (CEO/Founder) [email protected]
www.MobileCommerceMadeEasy.com
Contact us about getting your first month free!