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© 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential Presentation_ID Cisco Unified Management for Mobile Backhaul Network Management Solution for IPRAN Tom Caldwell, Director Network Mgmt Technology Group March 8, 2010

Mobile Backhaul Mgmt Cisco

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Page 1: Mobile Backhaul Mgmt Cisco

© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID

Cisco Unified Management for Mobile Backhaul

Network Management Solution for IPRAN

Tom Caldwell, Director

Network Mgmt Technology Group

March 8, 2010

Page 2: Mobile Backhaul Mgmt Cisco

© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 2

Cisco Unified Management for Mobile BackhaulAgenda

Network Mgmt, Market Trends, Mobile Services

Operator Challenges and Requirements

Unified Management for Mobile Backhaul

Example: Cisco Mobile Backhaul Network Management

Page 3: Mobile Backhaul Mgmt Cisco

© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 3

Network Management is the LinchpinHarnessing IP-NGN for Business Success

Must drive business and operational flexibility• Broad ecosystem of OSS software and integration

partners

Must lower operational and management costs• Standards, frameworks, open API’s

• Reduce integration points

Must drive top-line service revenue quickly• Tight interlock between NMS platform and

network equipment and services

• Packaged extensible software vs. custom

development

Page 4: Mobile Backhaul Mgmt Cisco

© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 4

Market TrendsChanging the Service Provider Landscape

Mobile Internet

Ramping Faster

than Desktop

Internet

On-Line Video

TV Everywhere

Clouds on the

Horizon

SMB Growth

Opportunities

Business

Collaboration

and Social

Networking

Page 5: Mobile Backhaul Mgmt Cisco

© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 5

0

1,800,000

3,600,000

2009 2010 2011 2012 2013 2014

TB

/mo

Mobile VoIPMobile P2PMobile GamingMobile Web/DataMobile Video

108% CAGR 2009–2014

Source: Cisco Visual Networking Index (VNI) Global Mobile Data Forecast, 2009–2014

66%

8%4%

5%

17%

How can service providers capitalize on this demand?

Business OpportunityGlobal IP / Internet traffic growing exponentially…

Page 6: Mobile Backhaul Mgmt Cisco

© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 6© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 6

Cisco’s Service Provider StrategyFocus on Key Market Transitions

Consumer Video/

Connected Home

Managed and

Cloud Services

Mobile

Internet

IP NGN Architecture

ConnectedLife

VideoSolutions

HostedSoftwareServices

TelePresenceand Services

Next Gen Service Provider Infrastructure

Page 7: Mobile Backhaul Mgmt Cisco

© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 7

Service ManagementOperator Top Future Challenges

Convergence to IP Services, Measure End-Customer Experience

• Before: Wireline Service Management: Operator-controlled devices, operator-supplied applications

• Future: Wireless Services (2G,3G,4G): Everything going to “IP”, operator has little/no control over applications

Convergence to a 4G LTE “Wireless Broadband Data Connection”

• Integration and Automation of Business Process

• Smart Auto-Trouble Tickets, Triggered Diagnostics Tools for Mobile Operators

• One Layered Modern Management System for transition from 2# to 3G to 4G LTE (investment protection)

• One Data Collection System & Multiple Presentation Layers (converge “IP NGN network” + “Cloud-Enabled Applications”)

• Network Operations Center

• Service Operations Center

• Portal Frameworks: SP Service Managers, Customers

What is IP doing

to my Customer

Experience?

IP Operations Center

Page 8: Mobile Backhaul Mgmt Cisco

© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 8

Cisco Network ManagementTop Service Provider Pain Points

Significant time lag in rolling out

new services

Day-to-day cost of human

errors

Lack of skilled resources to

manage services

High operational costs and time

spent diagnosing problems

Scale business through automation for configuration, change mgmt, monitoring and

diagnostics

Automated processesreduce human errors associated

with configuration, change management & diagnostics

Accelerate service introduction by supporting automated activation, configuration & monitoring of the

latest devices and services

SLA monitoring and diagnostics reduce

troubleshooting time & effort

Customer Satisfaction

Service Adoption &

Acceleration

Automation

Reduce Opex

Page 9: Mobile Backhaul Mgmt Cisco

© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 9

Cisco IP NGN EvolutionLeading the Experience Provider Transformation

Network transition from:

IP NGN 1.0

FR ATM TDM

To:

IP

2000–2008: IP becomes globalde facto convergence standard

Experience transformation from:

IP NGN 2.0

Voice Video Data

To:

2009+: More rich, integrated customer experiences

Mobile

MobileInternet

Cloud/Managed

Video IP

Page 10: Mobile Backhaul Mgmt Cisco

© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 10

Service Provider Architectural PlayTransforming Customer Relationships

Busin

ess R

ele

vance

Technology Integration

Devices

Systems

Solutions andBusiness Models

Carrier Ethernet

Hosted Unified Communications

IP RAN

IPTV

CRS-1, ASR 9K, ASR 1K, M-GW, 15454, STB…

BusinessOutcomes

SI/NI

Practices mapped to Systems

Outsourcing

BOT

On Demand/ CloudPay As You

Grow

Adv Advertising

Monetization Increased Profitability Subscriber Growth /

Loyalty Faster Time-to-Revenue Capital / Opex

Efficiencies

XaaS

Architectural Play

Page 11: Mobile Backhaul Mgmt Cisco

© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 11

IP RAN Backhaul Scenarios: E2E ManagementLegacy network, RAN, Carrier E and IP Backhaul

Integrated Edge Node

MPLSMPLS / IPoDWDM

Distribution Node

2G/3G Cell Site, SyncE, 1588

ATM, TDM, Ethernet Cell Site

MPLS enabled Cell Site

Mobile RAN Edge Multiservice CoreEfficient Access Large Scale Aggregation

ATM, TDM, Ethernet

NNIIATM or TDM or Ethernet NNII

RNC or BSC

Core + E-MSE

UMTS ATM Node B, GSM BTS

ATM VC, TDM (SATOP, CESoPSN)

E1 (w/ IMA)

ATM or TDM

BSC

ATM RNC

ATM or TDM

S-PE, MS-PW

Ethernet

Ethernet RNC, SAEMPLS/IP, MPLS VPN

for LTE IP RAN and UMTS IP RAN

BSC

ATM RNC

Wireline FTTX, CSR REP bridging, CSR MPLS/IP LSP

Ethernet

Ethernet RNC

1

2

3

4

MPLS/IP, MPLS VPN

for LTE IP RAN and UMTS IP RAN

REP

IP

VPLS/HVPLS for UMTS

VPLS/HVPLS for UMTS

5Ethernet

MPLS/LDP

Greenfield

LTE S-GW, Ethernet RNC

VPWS, VPLS+1ah, MPLS/IP

SyncE

MPLS/IP, MPLS VPN

for LTE IP RAN and UMTS IP RAN

Page 12: Mobile Backhaul Mgmt Cisco

© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 12

IP NGN 2.0 Architectural Play for IPRANMobile Backhaul System Requirements

Provision – GUI point and click, zero touch and batch

Root cause alarm correlation

Full service visualization

Chinese character support

Network Partitioning

EOAM Management

1588v2 and SynE management

QoS Management

Inventory and performance reporting

Page 13: Mobile Backhaul Mgmt Cisco

© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 13

IP RAN Backhaul & Services ManagementCisco Network Management for IPRAN Architectural Play

Radio Tech Access / Pre-Aggregation / Aggregation IP MPLS core Mobile Edge

H

W

N / A MWR-2941,

3750ME, ME3400/ME3400E, 4900, 4500/E

7600, ASR9000, ASR1000

4500/4500E, 4900, 6500,

7600, ASR9000, CRS-1

7600 based

ITP, SAMI with

Mobile

Gateways

Customer BSS

3rd Party Provisioning System Cisco Info Center (IBM Tivoli)

Network Model and VNE‟s

Carrier E, MToP ActivationMWTM

Cisco ANA

Cisco

CNS-CE

ETH IP/MPLS

BTS

Node B

RNC

BSC

ETH IP/MPLS VVVV

GW

VistaInsight for

Networks

Cisco ANA EditionZero TouchDeployment

Page 14: Mobile Backhaul Mgmt Cisco

© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 14

Unified Management for Mobile BackhaulZero-Touch Deployment of Cell Site Router (CSR)

1. CSR is selected from warehouse and loaded without configuration

2. CNS ID and template for CSR is entered in the configuration engine

4. CSR powers up and calls home to the DHCP/TFTP/Configuration Engine

5. Upon authentication, configuration engine sends configuration to the CSR

6. CSR applies configuration and becomes operational

3. CSR is shipped to its deployment location

CSR

Warehouse

Can I have my configuration?

OK. Here is your configuration.

Configuration Engine Server

SSL

<config-data>

Blah

Blah

Blah

</config-data>

Host-a

BTS

Node B

BTS

Node B

Page 15: Mobile Backhaul Mgmt Cisco

© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 15

Pre-staging can be eliminated

Truck rolls are eliminated

Device pre-provisioning is not required

Lessens the need for a skilled technician to turn up the CSRs

Human errors that creep in during manual provisioning is reduced

Allows true plug „n play CSR connectivity

Automates manual processes, offers incremental services

Quicker revenue recognition

Makes image/config updates and device upgrades easier

Facilitates scalable, cost effective CSR based service offerings, administered from a central location

Helps new service offering introductions

Op

Ex

Savin

gs

CapE

xS

avin

gs

Unified Management for Mobile Backhaul Zero-Touch Deployment Benefits

Page 16: Mobile Backhaul Mgmt Cisco

© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 16

Unified Management for Mobile Backhaul Cisco Active Network Abstraction (ANA)InfoVista Performance Mgmt (VIN-ANA Edition)Mobile Backhaul IP NGN Mgmt & Performance Management

VistaInsight for

Networks

Cisco ANA Edition

Cisco ANA Cisco ANA

User Interface

IP/MPLS BackboneEthernet Backhaul

Report retrieval

API

Features• Provides performance inventory integration -

Device and Interface Service perspectives

• Collects & displays current and historical performance statistics - Leverages IPSLA probes and QoS metrics

Offers contextual navigation With ANA user interface

Benefits Accelerates performance related

troubleshooting processes - fast and pro-active problem resolution

Suitable for multi-vendor & multi-technology environments

Rapid and scalable deployment – fast time to market

Abstracted and focused performance views -low cost entry point with option for full OSS version

Page 17: Mobile Backhaul Mgmt Cisco

© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 17

Deployed at top service providers in the Americas, Europe, Australia and Asia

Cisco Active Network AbstractionImproved ANA Platform Enhancements & Technology Support

Network and Service Management MPLS, CE, IPRAN/MToP support

Service discovery, network & service maps

[CE & MToP 2H’10]

Service fault management & troubleshooting

Graphical fault visualization

Carrier Ethernet and MToP service activation

Activation “Point & Click” GUI or via NB API

Topology-based root cause

Graphical workflow builder

Foundation Abstract VNE model and mediation

layer

Distributed scale, HA

Telnet, web service and SNMP APIs

SDK and developer support

Sun/Solaris server; Windows client

Customizable, configurable

NB Event, Alarm &Ticket notifications

Solution integrations with

provisioning, inventory and

performance systems

Element Management Inventory and topology auto-discovery

NE Physical & Logical Inventory

Network Topology

Event, alarm and user-TCA management

Configuration support (script builder)

200+ built-in configuration scripts

Open toolkit for extensions

NE configuration archiving (2H’10)

NE Image management (2H’10)

Security: authentication, RBAC

50+ device families, 300+ NE-types

Page 18: Mobile Backhaul Mgmt Cisco

© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 18

ANA Technology Support Foundation first, then expand to Network and Service Levels

ANA Technologies Support Approach:

Standard reference for technology definition

Identification of technology building blocks

Stitching of Flow Domains

Hardware BU interlock for device technology interface availability

Building block discovery (independently from the complexity)

ANALYSISTop-DownApproach

EVC

ELEMENT

Technology Inventory

and Event Association

NETWORK

Path Tracing and

Correlation Scenarios

SERVICE

Service Visualization

and Impact Analysis

EVC Network

Out-of-the-box activation templates

Domain discovery and topology view

Path tracing and fault correlation

Physical connection discovery and visualization

Device event association

Device physical and logical inventory extension

ANA MODELINGBottom-upApproach

Network

ACTIVATION

Out-of-The Box Point

and Click Activation

Page 19: Mobile Backhaul Mgmt Cisco

© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 19

Cisco Unified Management for Mobile Backhaul

3G Access

Service

Management

Layer

Element

Layer

Network

Management

Layer

Element

Management

Layer

Internet MPLS

Core

Cisco Active NetworkAbstraction (ANA)

VIN-ANAInfoVistaPerformance

Activation

Fault

Management

Topology

Inventory

Device

Management

Configuration

Performance

Page 20: Mobile Backhaul Mgmt Cisco

© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 20

Cisco Unified Management for Mobile BackhaulTechnology Aware Network Management

Network

Management

Layer

Element

Management

Layer

E-OAM Device

Management

Device

Commission

Protection

(REP, BFD)

Clocking

(1588v2, SynE)

IP RAN

Activation End to End

Reports

Service

Topology Network

Topology

Service Order

Activation Service Root

Cause Analysis

Page 21: Mobile Backhaul Mgmt Cisco

© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 21

Physical Element Auto Discovery

Physical Interface auto

discover

Device IOS, up time

discovered

Device

Management

Page 22: Mobile Backhaul Mgmt Cisco

© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 22

Generic 3rd Party Device Management

Generic VNE manages

Huawei Switch

Device

Management

Page 23: Mobile Backhaul Mgmt Cisco

© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 23

CFM commands to activate and display CFM

Physical Topology Auto Discovery

E-OAM

Page 24: Mobile Backhaul Mgmt Cisco

© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 24

Physical Topology Auto Discovery

Auto discover sub-

network network

topology

Network

Topology

Page 25: Mobile Backhaul Mgmt Cisco

© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 25

Logical Topology Discovery – L3VPN

Auto discover all L3

VPNs topologies and

their interfaces

Service

Topology

Page 26: Mobile Backhaul Mgmt Cisco

© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 26

Logical Topology Discovery –VLAN

Auto discover all VLANs

topologies and their

interfaces

Service

Topology

Page 27: Mobile Backhaul Mgmt Cisco

© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 27

Logical Topology Discovery- PW Tunnels

Auto discover all

EoMPLS or PWE3

topologies and their

attributes

Service

Topology

Page 28: Mobile Backhaul Mgmt Cisco

© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 28

GUI Demonstration – IP RAN Service Initialization -2941

Cell side router enter the

location id and the

service required

IP RAN

Activation

Page 29: Mobile Backhaul Mgmt Cisco

© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 29

GUI Demonstration – IP RAN Service Initialization -7600

Preagg side router enter

the location id,

redundancy type and the

service required

IP RAN

Activation

Page 30: Mobile Backhaul Mgmt Cisco

© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 30

Root Cause Analysis for L3 VPN Service

Associated Services –

Could be LDP, could

be PW

Root cause of a

network fault

Service

RCA

Page 31: Mobile Backhaul Mgmt Cisco

© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 31

Carrier Ethernet Service Alarm Correlation

CES PW alarms

Service

RCA

Page 32: Mobile Backhaul Mgmt Cisco

© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 32

3G IP RAN Service Alarm

3G IP alarms

Service

RCA

Page 33: Mobile Backhaul Mgmt Cisco

© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 33

Mobile Backhaul Reporting

Launch End to End

Report

End to End

Reports

Page 34: Mobile Backhaul Mgmt Cisco

© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 34

Circuit Emulation Service End To End Report

CES Report

End to End

Reports

Page 35: Mobile Backhaul Mgmt Cisco

© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 35

IP RAN Data End To End Report

IP Data Report

End to End

Reports

Page 36: Mobile Backhaul Mgmt Cisco

© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 36

IP RAN VoIP End To End Report

IP RAN VoIP Quality Report

End to End

Reports

Page 37: Mobile Backhaul Mgmt Cisco

© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 37

Device (Network Element) Performance Report

Device CPU & memory

utilization report

End to End

Reports

Page 38: Mobile Backhaul Mgmt Cisco

© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 38

Interface Statistics Report Launch

Launch Interface

Statistics report

End to End

Reports

Page 39: Mobile Backhaul Mgmt Cisco

© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 39

Interface Statistics Report

Interface Utilization

report End to End

Reports

Page 40: Mobile Backhaul Mgmt Cisco

© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 40

Interface Statistics Report

Interface Performance

report End to End

Reports

Page 41: Mobile Backhaul Mgmt Cisco

© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 41

Cisco Unified Management for Mobile BackhaulEvent Management & Service-View Dashboards

Integrated Cisco ANA and IBM Netcool

• Combining ANA and Netcool assurance functionality

• Unified Netcool-based GUI and NOC operations

• Near real-time monitoring & topology-based correlation by ANA

• Multi-vendor support

• Leverage Netcool probes for devices/technologies not yet covered

ANA as Intelligent Mediation Platform

Common console for combined

assurance functionality

Topology-based root cause

analysis & deep correlation

Unified interface to entire network

IPRAN, Carrier E & MPLS

IBM

Netcool

Page 42: Mobile Backhaul Mgmt Cisco

© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 42

Cisco Unified Management for Mobile Internet4G-ready & IPv6 Enabled Network Management

• IP NGN (MPLS & Carrier Ethernet) for IPRAN Mobile Backhaul

• Cisco Active Network Abstraction (ANA)

• InfoVista VIN-ANA Edition (Pre-Tested, Pre-Integrated Partner)

• Cisco Transport Manager (CTM) – Optical Backhaul

• Cisco Info Center (CIC) – Resell of IBM Tivoli (NetCool)

• LTE Evolved Packet Core (EPC)

• Cisco Mobile Wireless Transport Manager (MWTM)

• Cisco (Starent) inPilot Reporting System

• FemToCell

• Cisco Broadband Access Center (BAC) – FemToCell CPE Provisioning

• Cisco (Starent) FemToCell Gateway Mgmt Solution

• Next-Gen Subscriber Management (DIAMETER, AAA, IPv4/IPv6)

• Cisco Access Registrar (AR) – Mobile AAA Server

• Cisco CNS Network Registrar (CNR) – IPv4/IPv6 DHCP/DNS

Page 43: Mobile Backhaul Mgmt Cisco

© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 43

Cisco Unified Management for Mobile BackhaulNetwork Management for IP NGN 2.0

Optimize Costs, Improve ROI / TCOComplete Solution for IPRAN Backhaul

Support for Zero Touch Deployment

EMS, NMS, & Performance Management

Accelerate IPRAN DeploymentsFull Lifecycle Management for Mobile Backhaul

Support for Activation and Monitoring

Pre-Integrated and Pre-tested for deployment

Portfolio to support 2G, 3G, 4GCisco solutions for “IP Convergence”

Support for IPv4 to IPv6 transition

Ecosystem of pre-integrated partners

IP NGN 2.0

Tom Caldwell, Director NMTG

[email protected]

Page 44: Mobile Backhaul Mgmt Cisco

© 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 44