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]init[ expert presentation at GITEX 2012
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Mobile Apps – and next generation eServices Government Delivery
Mobile Apps – and next generation eService Government Delivery
Dubai, 16.10.2012 [email protected]
Mobile Apps – and next generation eServices Government Delivery
Agenda
Ort, 10/22/2012 [email protected]
Mobile Phones will overtake PC
Smart Phone Characteristics
eGovernment becomes Mobile
Mobile Government User Acceptance
Case Studies
Mobile Apps – and next generation eServices Government Delivery
Mobile Phones will overtake PC
Dubai, 16.10.2012 [email protected]
Mobile Apps – and next generation eServices Government Delivery
Agenda
Ort, 10/22/2012 [email protected]
Mobile Phones will overtake PC
Smart Phone Characteristics
eGovernment becomes Mobile
Mobile Government User Acceptance
Case Studies
Mobile Apps – and next generation eServices Government Delivery
Smart Phone Characteristics
Dubai, 16.10.2012 [email protected]
ALWAYS ON AND WITH US
Mobile Apps – and next generation eServices Government Delivery
Mobile Characteristics
Dubai, 16.10.2012 [email protected]
ALWAYS CONNECTED
Mobile Apps – and next generation eServices Government Delivery
Mobile Characteristics
Dubai, 16.10.2012 [email protected]
VERY PERSONAL
Mobile Apps – and next generation eServices Government Delivery
Mobile Characteristics
Dubai, 16.10.2012 [email protected]
NEW FORMS OF INTERACTION
Mobile Apps – and next generation eServices Government Delivery
Mobile Characteristics
Dubai, 16.10.2012 [email protected]
HIGH COVERAGE
Mobile Apps – and next generation eServices Government Delivery
Mobile Characteristics
Dubai, 16.10.2012 [email protected]
PROVIDE SPECIAL FEATURES
Mobile Apps – and next generation eServices Government Delivery
Mobile Characteristics
Dubai, 16.10.2012 [email protected]
EASY TO USE
Mobile Apps – and next generation eServices Government Delivery
Agenda
Ort, 10/22/2012 [email protected]
Mobile Phones will overtake PC
Smart Phone Characteristics
eGovernment becomes Mobile
Mobile Government User Acceptance
Case Studies
Mobile Apps – and next generation eServices Government Delivery
eGoverment becomes mobile
Information & Services
Citizens
Businesses
Tourists
Employees
Dubai, 16.10.2012 [email protected]
Government Channels Target Groups
Mobile Apps – and next generation eServices Government Delivery
Agenda
Ort, 10/22/2012 [email protected]
Mobile Phones will overtake PC
Smart Phone Characteristics
eGovernment becomes Mobile
Mobile Government User Acceptance
Case Studies
Mobile Apps – and next generation eServices Government Delivery
Mobile Government User Acceptance
Citizens
Businesses
Tourists
Employees
Dubai, 16.10.2012 [email protected]
need to be aware of the services
able to access them in a timely and economical manner
must be motivated and trained to use the services
able to perceive clear benefits from their use
Mobile Apps – and next generation eServices Government Delivery
Agenda
Ort, 10/22/2012 [email protected]
Mobile Phones will overtake PC
Smart Phone Characteristics
eGovernment becomes Mobile
Mobile Government User Acceptance
Case Studies
Mobile Apps – and next generation eServices Government Delivery
Case Studies
CelloPhone
Mobile phone based diagnostic tool to conduct basic diagnostics
such as:
Complete Blood Count
Malaria and TB Diagnostics
Dubai, 16.10.2012 [email protected]
Mobile Apps – and next generation eServices Government Delivery
Case Studies
Mobile e-ID and mobile e-Signature
Mobile phone based user authentication solutions in Finland,
Norway, Estonia and Austria
Usage of hardware token such as Smart-Card or mobile phone and
SIM module + password for:
Authentication (e.g. web portals)
Digital Signature (e.g. signing a contract)
Online Banking
Dubai, 16.10.2012 [email protected]
Mobile Apps – and next generation eServices Government Delivery
Case Studies
Tartu mobile City Initiative
M-Parking, SMS payment for parking
M-Ticket, SMS payment for public transportation
M-Teacher, personal and mass SMS service (e.g. changes,
cancellations etc.)
M-Neighbourhood-watch; bus driver, taxi driver and security
guards can report crime via SMS to the police
3-8 new apps per year, planned are mLibrary, mHospital etc.
Dubai, 16.10.2012 [email protected]
Mobile Apps – and next generation eServices Government Delivery
Case Studies
mobGAS, European Commission
Tracks the individual emissions of greenhouse gases based on
activities entered by the users
Political education to make small changes in the daily routine of
lifes
Animation reflexes the contribution to Kyoto targets
Dubai, 16.10.2012 [email protected]
Mobile Apps – and next generation eServices Government Delivery
Case Studies
Politic App made by ]init[
Provision of all major political news in Germany
RSS feeds channels the information into the app
News and press releases from government departments and
agencies of federal, state and selected cities
Dubai, 16.10.2012 [email protected]
Mobile Apps – and next generation eServices Government Delivery
Case Studies
Ushahidi mapping application
Mobile application for information collection, visualization and
interactive mapping
The idea is to use crowdsourcing capabilities to collect crisis
information
Dubai, 16.10.2012 [email protected]
Mobile Apps – and next generation eServices Government Delivery
Case Studies
Demography Guide made by ]init[
GPS based provision of demographic data for decision-makers,
researcher and citizens
Charts and graphics can be created for all German municipalities
Dubai, 16.10.2012 [email protected]
Mobile Apps – and next generation eServices Government Delivery
Case Studies
Tourism Guides
Dubai, 16.10.2012 [email protected]
Mobile Apps – and next generation eServices Government Delivery
Case Studies
Customs and Travel App made by ]init[
Informs citizens about local customs regulations
Tourists choose:
Holiday destination (e.g. Spain)
Type of goods (e.g. cigarettes)
Volume or value (10 packages)
Green or red light indicates duty free or
must be declarded
Dubai, 16.10.2012 [email protected]
Mobile Apps – and next generation eServices Government Delivery
Case Studies
FrontlineSMS
Improvement of communication capabilities in regions with
undevelopmended infrastructures (low internet penetration)
Dubai, 16.10.2012 [email protected]
Mobile Apps – and next generation eServices Government Delivery
Case Studies
Job acquisition App
City of Stockholm launched App for temporary workers
Daycare and special-needs area, because critical to quickly find
temporary workers when the regular workers are absent.
SMS's go out to the pool of registered will-work-temps and the
first responding temps acquire the jobs
Dubai, 16.10.2012 [email protected]
Mobile Apps – and next generation eServices Government Delivery
Thank you very much.
Location, 10/22/2012 [email protected]
Matthias Töpfer
Sales Manager, ]init[ for Digital Communication
+971562070963