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Client Steven Samuel Munchh Technologies Pvt Ltd Industry & Services Food and Restaurant Restaurant Search Duration 6 Months 13 Days Delivery Product Strategy, User Persona, UX Design, UI Design, Branding Mobile App UX Case Study By Mahesh Kantariya | UI/UX Designer at Agile Infoways Pvt Ltd

Mobile App UX Case Study - Amazon Web Services · End-User Mobile App User Able to find best rated restaurant. Scan QR Code and give feedback about the restaurant to get reward

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Page 1: Mobile App UX Case Study - Amazon Web Services · End-User Mobile App User Able to find best rated restaurant. Scan QR Code and give feedback about the restaurant to get reward

Client

Steven SamuelMunchh Technologies Pvt Ltd

Industry & Services

Food and RestaurantRestaurant Search

Duration

6 Months13 Days

Delivery

Product Strategy, User Persona,UX Design, UI Design, Branding

Mobile App UX Case StudyBy Mahesh Kantariya | UI/UX Designer at Agile Infoways Pvt Ltd

Page 2: Mobile App UX Case Study - Amazon Web Services · End-User Mobile App User Able to find best rated restaurant. Scan QR Code and give feedback about the restaurant to get reward

01.Talk with StakeholdersI got a chance to talk with stakeholders of the product. We discussed about the

concept, features, unique selling point and actual goal of product. We got valuable

understanding of domain, user type and all requirement.

Conclusion

Make easy navigation

Better interaction to keep user engagement

Good representation of Unique Selling Point

Define product cycle

Prominent content hierachy

Make clear indication of all actions

Modern and fress visual design

Page 3: Mobile App UX Case Study - Amazon Web Services · End-User Mobile App User Able to find best rated restaurant. Scan QR Code and give feedback about the restaurant to get reward

02. Target Market & User RolePotential users of this app are people of Indonesia who are young and looking for different type of food experience. Typical users will be looking for

lots of filtration and don’t have a lot of time to spend on search top restaurant nearby theme. Required information should be easily accessible from

mobile devices.

End-UserMobile App User

Able to find best rated restaurant.

Scan QR Code and give feedback aboutthe restaurant to get reward.

Find restauranr by different different typeof cuisines.

Checkout story, photos, tips, operation time,address, contact details, menu of restaurant.

Share your overall experience with friendby social media.

Save favorite restaurant.

Restaurant OwnerVendor Panel User

Create account and make restaurant’sonline presence.

Add photos, address, contact details,menu, operation time by Vendor Panel.

View and manage customer’s feedbackand tips.

Check statistics and feedback categoriesanalytics in dashboard.

Manage multiple branches of restaurantwith single account.

AdminSuper admin of Product

Monitoring on account of end-user andrestaurant owner.

Verify information added by restaurantowner during registration.

Give approval to restaurant after finishverification process.

Provide QR Code sticker box to new approved restaurant.

User Role

Page 4: Mobile App UX Case Study - Amazon Web Services · End-User Mobile App User Able to find best rated restaurant. Scan QR Code and give feedback about the restaurant to get reward

03. Product StrategyThe main focus was to provide specific portal to three type of user (end-user, restaurant owner and admin of product) and create logical

connection between the portals.

Restaurant owner can addrestaurant by using website.

Incasa restaurant

Karet Tengsin, Tanah Abang

Jakarta Indonesia

Submit Restaurant

Super admin can verify detailsand get approval to publish.

SATOO Restaurant

End-user can see approvedrestaurant in mobile app

Incasa Restaurant

SilverLeaf

Danny Cofee

ITC Foods Corner

Page 5: Mobile App UX Case Study - Amazon Web Services · End-User Mobile App User Able to find best rated restaurant. Scan QR Code and give feedback about the restaurant to get reward

04. Information Architecture

#Data Grouping #Hierarchy #Actions #terminology

Page 6: Mobile App UX Case Study - Amazon Web Services · End-User Mobile App User Able to find best rated restaurant. Scan QR Code and give feedback about the restaurant to get reward

05. User PersonaI have defined two types of main target users - (1) Primary User : People who are very young and fun loving, who loves to try variety of food and are

foodie. People who are fond of going in lunch or dinner with friends. (2) Secondary User : People who have a family and like to go restaurant with

family.

Ervan M Wirawan, 24 year oldSoftware Enginner#young #passionate #unmarried#employee #foodie

Ervan is a professional software engineer who love parties, funand like to taste different different type of food. He is youngand have very deep knowledge of technology.

BEHAVIOUR- Doesn’t have enough time to search good restaurant

- No money matter for good food and location

- No more health conscious

CORE NEEDS

- Best quality of food- Variety of food- Save time searching for restaurant- Save restaurant for for further use

Primary User

Michael Gryseels, 35 year oldBusinessman#rich #family #married #children#spouse #business

Michael in businessman. He like to go in restaurant with hisfamily and office staff. He has a specific choice of food andvery health conscious.

BEHAVIOUR- Doing diet to improve health- Defined list of food that he can eat- Very health conscious

CORE NEEDS

- Health conscious food- Family environment- Pet friendly location

Secondary User

Page 7: Mobile App UX Case Study - Amazon Web Services · End-User Mobile App User Able to find best rated restaurant. Scan QR Code and give feedback about the restaurant to get reward

06. WireframesI created a quick concept wireframes. The main purpose for this step is user testing and visual information grouping, so I didn’t spare much time

for details.

Page 8: Mobile App UX Case Study - Amazon Web Services · End-User Mobile App User Able to find best rated restaurant. Scan QR Code and give feedback about the restaurant to get reward

07. Visual DesignAfter finalizing all things with stackholders I started working on the visual part of this app. I kept in mind all my findings and testing results to create

good UI that will not distract users from their goals.good UI that will not distract users from their goals.good UI that will not distract users from their goals.

Page 9: Mobile App UX Case Study - Amazon Web Services · End-User Mobile App User Able to find best rated restaurant. Scan QR Code and give feedback about the restaurant to get reward

303/304, Abhishree Avenue, Ambawadi, Ahmedabad – 380015, Gujarat, India

Phone+91-79-40050063

[email protected]

THANKS FOR WATCHING