MOA on Quality 1b: IATA Code The I

Annex A

MANILA INTERNATIONAL AIRPORT AUTHORITYlnterim Performance Scorecard

lndicator FormulaMIAA Submission CGO-B Validation Supporting

Documents RemarksTargets Actual Rating Score Ratlng

MFO 1 - PASSENGER COMFORT AND CONVENIENCE

Quality: lntegration of lntornational Passenger Service Charge (IPSC) with Airline Tickets

Quality 'la: Final Negotiations,Board Approval, MOA signing(Airlines & Bank)

(ActuaUTarget) xWeight

3.50% 1000 't 00% 3.50% 100o/o 3.50%

MOA on thelntegration of IPSCMIAA MC No. 08,s.2014 relmplementingGuidelines for thelntegration of IPSCinto the Airline Ticketat Point of Sale

RTC PasayTsmporaryRestraining Order(TRO) on 31 October?0't4RTC PasayResolution dated 19November 2014Proofs of Publication- Manila Bulletin- Philippine Star- U.P. Law Center

. MIAA and 34 airlinecompanies signed aMOA on theintegration of the IPSCinto the airline ticketpoint of sale.

. The implementingguidelines was issuedby MIAA per MC No. Is.2014 effective 1

November 2014.However, RTC Pasayissued a TRO on 31October 2014 on theimplementation of theprogram due to lack ofpublication.

o MIAA MC No. 8,s.2014 becameeffective only on 1

February 20'15.

Quality 1b: SystemsConfiguration & Application forIATA Code &Operational/Logistical Readiness

(ActuaUTarget) xWoight

3.50% 1W. 1000k 3.50o/o 100% 3.50%

Quality 1c: Publication/lnfoCampaign

(Aclual/Target) xWeight

3.50% 1000/o 1000/" 3.50% 100o/o 0.00%

Quality 1d: lntegration(Actual/

Target) xWeight

3.50% 1000 100% 3.50% 1000/0 3.5070

Quantity 1: lmprovement of Passenger Terminal Facilities

Quantity 1a:Replacement of Weighing andFeeder Conveyor at Tl

(AcluaUTarget) xWeighl

2.500/0 39% 500/. 2.50yo Accomplished

. AccomplishmentReport

. Photographs

. Certificate ofAccomolishment

o The GovernanceCommission agreed torenegotiate theseindicalors from 100o/o

accomplishment to

dated 39% and 640/o

respectively, with acondition that thesewill be 100Yoaccomplished byMarch 2015.

. As of 12 March 2015,Quantity 1a indicator is70olo accomplished.

. As of 31 March 2015,Quantity 1b indicator is75% accomplished.

Quantity 1b:Replacement of Check-inCounters and Upgrading ofCeiling and Walls at T1


2.500k64o/o 53.85% 0.00%

53.850/" 1.35%

. AccomplishmentReport

. Photographs

Quantity 1c: Supply andlnstallation of AddilionalEscalators at T2

(Actual/Target) xWeight

2.s00/o 10e/. 1000/0 2.50yo1000/0

2.SOYo

. CertiticateCompletion

. CertificateAcceptance

. Photographs

of

of

. Supporting documentsare sufficient.

Quantity ld: Repair and Re-waterproofing of T2 Main Roof


2.50% 100% 100% 2.50% r00%2.500/0

. CertificateCompletion

. CertificateAcceptance

. Photographs

of

of

. Supporting documentsare sufrlcient.

Ouantity 2: lmpaovsmant of Aircraft Movement Areas

Quantity 2: Construction ofTaxiway November Extension


10.00 200/" 200/o 10.000/o 20% 10.00%

.4li QuarterMonitoring Report

. Minutes ofConslructionCoordinationMeating Nos. 05 and06


Timeliness: Operational Readiness of Airport Facilities in Terminal 3

Timeliness'l a: Rehabilitationand Upgrading of baggagehandling at Terminal 3

(AciuaUTarget)xWeight

6.00% 1000/o 1000/06.00%

1000/.6.00o/o

. Certificate ofCompletion

. Acceptance Repod


. Photographs

Timeliness 1b: Rehabilitationand upgrading of PassengerBoarding Bridges at Terminal 3

Actual/Target) xWeight

6.00% 100yo 100% 6.00% r00% 6.00%

. Certificate ofCompletion

. Acceptance Report

. Photographs

. Supporting documentsare suflicient.

Timeliness 2: Airlinei PublicService Announcements

Aidin€/public

3€NiceannouDc€ment is madewithan thr6e

minutegf.om rec€ipt

ol notice

4.000/0 1000/0 1000k 4.00yo 100o/o 4.000k

. Service ExcellenceStandards QualityManagementSystems for PublicAddress and Flightlnformation DisplaySystems (FIDS)

. Copy of Logbook

. Supporting documentsare suf{icient.

Sub-tota, 50.oo% 47.50% 44.10%

MFO 2: SAFEW, SECURITY AND ENFORCEMENT

Quality: Upgrading of Passenger Terminal Facililies

Ouality 'la:. ArchitecturalUpgrading of Parapet Walls,Eaves and Elevated Roadway atT1


7 .000/0 82"/. 86.38% 0.00%86.380/" 6.00%

. Accomplishment

. Photographs

. Ths GovernanceCommission agreed torenegotiate thisindicator from 100o/o

accomplishment to82%, with a conditionthat it will be 1007oaccomplished bYMarch 2015.

. 94% accomplished asof 31 March 2015.

Quality Ib: Repair & Re-waterproofing of T2 Main Roof


7.000/0 100% 100./.7 .00yo

100%7 .O0o/o

. Cartilicate ofCompletion

. Certificate ofAcceptance

. Photographs


Quantity: Enhancemont of Security Screening/ Access Control System

Quantity 1c: Commissioning of24 Units Baggage X-ray


6.00% 100% 1009/o 6.00% 1000/06.00%

. Certilicate ofAccomplishment

. Statement ofAccomplished Work

. Photographs


Quantity ld: Secondary Fencealong Runway 06124 and f3Apron

Actual/Target) xWeighl

6.00%.t 00% 100.k 6.00% 1000/.

6.00o/o

. Certificate ofAccomplishment

. Statement ofAccomplished Work

. Photographs


Quantity 1f: Purchase of 2 UnitsAirport Rescue FireltghtingVehicle and 1 Unit Rapidlntervention Vehicle


6.00o/o 100% 100o/o 6.00% 1000/0 6.00%

. Notice to Procaed

. Certificate ofAcceptance

. Delivery R6ceipt

. Photographs

. Supporling documentsaro sufficient.

Timeliness

Timeliness 1: Maximum of xminutes response time by AirportPolice for non-aircraftemergencies

Zercincidence ofmora than x

minutesr9sponse

lime

3.000k

Ze(oincidence of

more lhan 10minutes

responsetime

1000k 3.00% 1000/0 3.00%. lnformation Reports. Copy of Logbook

. Three (3) non-aircraftemergency incidencesreporled

Timeliness 2: Maximum of xminutes response time foraircraft emergencies within theAircraft Movement Area perICAO standard

Zercinciderrce ofmor6 than x

minulesE SpOnSe

time

4.00%

Zeroincidence ofmore than 3

minutesresponse

time

100%4.00yo

100%4.Ooyo

o MonthlyAccomplishmentReport

. Daily OperationReport

.27 aictaft emergencyincidences reported

Timoliness 3: Maximum of xminutes response time by AirportPolice for bomb threats

Zercincidence ofmore than x

minutesresponse

time

4.000h

Ze(oincidence of

more than 10minutes

responsetime

100./o 4.000/" 100%4.00yo

. lnformation Reports

. Copy of Logbook

. Three (3) bomb-relatedcases reported

Timeliness 4: Maximumresponse time of x minules forsick call / medical emergencies

Zeaoincidence ofmore than x

minutosresponse

lime

3.00%

Zercincidence ofmore than 8

minulesresponse

time

Accomplished 3.000/o Accomplished 3.00%o Monthly Sick Call

Reports

. Three sick calls/medical emergenciesout of 1,061 wereresponded beyond Iminutes.

. Exact rating is2.59991syo

Sub-total 16.00% 39.O0% 45.00%

General Administrativo and Support Services

Quality: Shift from Aeronautical to Non-Aeronautical Rovenue Ratio

Quallty la: Efficiency in BudgetUtilizalion

Actual/Budg€tedOperalingExpenses

0.00%Less than or

equal to10.76 0.00% 0.76 0.00%

. 2014 UnauditedFinancialSlalements

Ouallty lb: Ratio of aeronaulical tonon-aeronautical revenues


0.00% 67t33 67133 0.00% 67 t33 0.00%

M I AA Co m pute rizati o n P roject

Quality 2a: FinancialManagement lnformation System(FMtS)

'1000/00.00%

Solutionrequirement

analysis,customization/development,deployment

For approvalof hiring of lTConsullanl

0.00%For approvalof hirinq of lTConsultant

0.007o. Certificate of

Accomplishment

Quality 2b: Airport OperationsDatabase (AODB)

Quality 2c: lnlegration ofPersonnel Information System(Prs)

Ouality 2d: Airport Businesslntelligence Solution (ABIS)

Quality 3: Filled-up positionsunder the Rationalization Plan(RP)


0.00%

Filled up of65oh ol

approvedpositionsunder theRatPlan

For resolulionot the CTI

lssue0.00%

Resolvedthrough the

GCG letter toMIM dated26 February

2015

0.00%. 4th Ouarter

Monitoring Report

Quantity: lncrease in MIAA'SGross Revenues


4.O00k P 8.828 P 9.948 4.OO% P 9.948 4.0OYo. 2014 Unaudited

Financial Statements

. MIAA'S baseline in2013 was 88.648 andMIAA posted P9.94Bin gross revenues for2014, thus exceededits target andincreased its grossrevenues by P1.38

Sub-tota, 4.O0% 4.00% 4.00%

TOTAL OF WEIGHTS 100% 90.50% 93.10%