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MO 260-Seminar Three. Scheduling & Managing Appointments, Telephone Techniques, Patient Reception & Processing. http://www.youtube.com/watch?v=njcUMcALEwk. Agenda. Review Unit 2 Week 3 Deliverables Appointment Scheduling New Patients Established Patients Verbal and Written Communication - PowerPoint PPT Presentation
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MO 260-Seminar ThreeMO 260-Seminar Three
Scheduling & Managing Appointments, Telephone Techniques, Patient Reception & Processing
Slide 2
http://www.youtube.com/watch?v=njcUMcALEwk
AgendaAgendaReview Unit 2Week 3 DeliverablesAppointment SchedulingNew PatientsEstablished PatientsVerbal and Written
CommunicationTelephone Techniques
New Patient vs. Established New Patient vs. Established PatientsPatientsWhat is the major difference?What do we do different?What do we collect from a new
patient? ◦#1-◦#2-◦#3-