Mng - Ch-1.Introduction Statistik

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    Business Statistics

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    What is Statistics ?

    1. Collecting Data Data Analysis

    e.g., Survey

    2. Presenting Data

    e.g., Charts & Tables

    3. Characterizing Data Making decisione.g., Average

    Business Statistics

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    Business Statistics

    Statistical

    Methods

    Descriptive

    Statistics

    Inferential

    Statistics

    Statistical Methods

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    Business Statistics

    Descriptive Statistics

    1. Involves

    Collecting Data

    Presenting Data

    Characterizing Data

    2. Purpose

    Describe Data

    X = 30.5 S2 = 113

    0

    25

    50

    Q1 Q2 Q3 Q4

    $

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    Business Statistics

    Inferential Statistics

    1. Involves

    Estimation

    HypothesisTesting

    2. Purpose

    Make decisions about

    population characteristics

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    Business Statistics

    Types of

    Data

    QuantitativeData

    QualitativeData

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    Business Statistics

    Quantitative Data

    Measured on a numeric

    scale.

    Number of defectiveitems in a lot.

    Salaries of CEO's of

    oil companies.

    Ages of employees at

    a company. 3

    52

    71

    4

    8

    943

    120 1221

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    Business Statistics

    Qualitative Data

    Classified into categories.

    College major of eachstudent in a class.

    Gender of each employeeat a company.

    Method of payment(cash, check, credit card).

    $ Credit

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    Business Statistics

    Type of Data

    Four type of data :Nominal

    Ordinal

    Interval

    Rasio

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    Business Statistics

    Data

    Categorical Numerical

    Discrete Continuous

    Examples:

    Marital Status Political Party

    Eye Color

    (Defined categories)

    Examples:

    Number of Children

    Defects per hour

    (Counted items)

    Examples:

    Weight

    Voltage

    (Measured

    characteristics)

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    Business Statistics

    Levels of Measurement and Measurement Scales

    Interval Data

    Ordinal Data

    Nominal Data

    Highest Level

    (Strongest forms of

    measurement)

    Higher Levels

    Lowest Level

    (Weakest form of

    measurement)

    Categories (noordering or direction)

    Ordered Categories

    (rankings, order, orscaling)

    Differences betweenmeasurements but notrue zero

    Ratio DataDifferences betweenmeasurements, truezero exists

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    Business Statistics

    Levels of Measurement and Measurement Scales

    Interval Data

    Ordinal Data

    Nominal Data

    Height, Age, Weekly Food

    Spending

    Service quality rating,

    Standard & Poors bond

    rating, Student letter grades

    Marital status, Type of car

    owned

    Ratio Data

    Temperature in Fahrenheit,Standardized exam score

    Categories (no orderingor direction)

    Ordered Categories

    (rankings, order, orscaling)

    Differences betweenmeasurements but notrue zero

    Differences betweenmeasurements, truezero exists

    EXAMPLES:

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    Application Areas

    Economics ForecastingDemographics

    Sports Individual & TeamPerformance

    Engineering Construction

    MaterialsBusiness Consumer Preferences

    Financial Trends

    Business Statistics

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    Business Statistics

    Random SampleEvery sample of size n has an equal chance of selection.

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    Business Statistics

    Key Tems1. Population (Universe)

    All items of interest

    2. Sample Portion of population

    3. Parameter

    Summary measure about population

    4. Statistic Summary measure about sample

    P in Population

    & Parameter

    S in Sample& Statistic

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    Business Statistics

    Activities of Statistics1. Designing the study:

    First step

    Plan for data-gathering

    Random sample (control bias and error)

    2. Exploring the data:

    First step (once you have data) Look at, describe, summarize the data

    Are you on the right track?

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    Business Statistics

    3. Modelingthe dataA framework of assumptions and equations

    Parameters represent important aspects of thedata

    Helps with estimation and hypothesis testing

    4. Estimating an unknown: Best guess based on data

    Wrong - buy by how much?Confidence interval - were 95% sure that

    the unknown is between

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    Business Statistics

    5. Hypothesis testing:Data decide between two possibilities

    Does it really work? [or is it just randomly

    better?] Is financial statement correct? [or is error

    material?]

    Whiter, brighter wash?

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    Business Statistics

    Probability Inverse of statistics

    Statistics: generalizes from data to the world Probability: What if Assuming you know how the

    world works, what data are you likely to see? Examples of probability:

    Flip coin, stock market, future sales, IRS audit,

    Foundation for statistical inference

    The

    world

    You

    seeProbability

    Statistics

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    Business Statistics

    Statistical View of the World Data are imperfect

    We do the best we can -- Statistics helps!

    Events are random

    Cant be right 100% of the time Use statistical methods

    Along with common sense and goodjudgment

    Be skeptical! Statistics can be used to support contradictory

    conclusions Look at who funded the study?

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    Business Statistics

    Statistical Computer Packages

    1. Typical Software SAS

    SPSS MINITAB

    Excel

    2. Need Statistical

    Understanding Assumptions

    Limitations