“Mmm…eating corner café” Business Plan

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    Management Team:

    Gianka Nektaria

    Mpairaktari Thaleia

    Retzi Marianna

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    Vision

    To offer the best coffee and studying experience possible and acquire a

    dedicated customer following

    MissionTo treat our customers with respect and efficiency in a friendly, welcoming and

    relaxed environment while serving them the highest quality coffee, tea and

    light snacks. Create a respectful and positive working environment for our

    employees so that they perform to the best of their abilities.

    ValuesPassion for coffee

    Respect for our customers

    Commitment to excellent quality and superior service

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    Created by three friends

    Student-oriented coffee shop

    Unique computer services Offer the best coffee and studying

    experience possible

    Went forward after extensive marketresearch and viability studies

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    ManagerMpairaktari T.

    Attorney Insurance Agent

    ConsultantRetzi M.,

    Mpairaktari T. &Gianka N.

    Mentor and KeyAdvisor

    Assistant ManagerGianka N.

    Facility & KitchenManager

    Retzi M.

    Cashier , Front &BackEmployees

    AccountantRetzi M.

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    Simple & flat structure

    Emphasis on multitasking

    General Manager: face of the company Assistant Manager/In-Store Manager

    Lacking: consultant

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    Beverages

    Coffee & Tea

    Wide selection, imported

    Fair Trade selection available Prepared by knowledgeable baristas

    Refreshments

    Food

    Light snacks

    Made-to-order sandwiches

    Pastry of the day

    Mom recipes/ Feel-like-home

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    Computer and Internet Services Computer terminals

    Wi-Fi

    Laptop renting Printing services

    Gaming Services Tabletop games

    Board games Pool, ping-pong

    20% discount to students living in universityresidences

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    Proximity to universities and transportation

    Reduced prices

    Computing and Internet services

    Ventilation and air-conditioning system

    Strengths

    Number of restrooms

    Dependence on:

    quickly changing technologies

    specific target group

    Weaknesses

    Price differentiation

    Diverse target market

    Opportunities

    Emerging local competitors

    Security concerns

    Threats

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    Location in the heart of ourtarget group (universitystudents): PolytechnicUniversity & University ofEconomics

    Well-designed & comfortablefurniture

    Free Wi-Fi

    Flyer distribution

    Word of mouth

    Reward Card

    Fair Trade teas and coffees

    Beverage price range: 1.50to 2.50 (Major customerbracket: 2025 y.o.)

    Become a price leader

    Wide range of productsServed in unique mugs

    tastes like home

    Unique internet and computerservices

    Tabletop games (relax & relievestress

    Product Price

    PlacePromotion

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    Location

    Patision Street: (one of the most central and

    busy streets in Athens)

    Public transportation stops nearby (metro, bus,

    trolley bus)

    Accessible to students, passers by and local

    employees

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    Organizational Structure and OperationalManagement

    2 full-time employees

    1-2 part-time employees

    Hours of operation: 8:00 p.m. 12:00 a.m.

    End of day procedures

    Prepare for next day opening Close fund and count cash (deposited next day)

    Checking and ordering supplies once a week(Fridays)

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    Personnel PlanPersonnel Plan

    Year 1 Year 2 Year 3

    Owners 28,799.00 30,527.00 32,359.00

    Full time 1 14,400.00 15,264.00 16,180.00

    Full time 2 12,000.00 12,720.00 13,483.00

    Part time 4,800.00 5,088.00 5,393.00

    Total People 3 3 3

    Total Payroll

    59,991.00

    63,600.00

    67,416.00

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    0200040006000

    8000100001200014000160001800020000

    Jan

    Feb

    Mar

    Apr

    May

    Jun

    Jul

    Aug

    Sep

    Oct

    Nov

    Dec

    sales

    revenues

    months

    Total Sales Revenues for year 2013

    products

    services

    total2013

    02000400060008000

    100001200014000160001800020000

    sales

    revenues

    months

    Total Sales Revenues for year 2014

    products

    services

    total2014

    0

    5000

    10000

    15000

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    25000

    Jan

    Feb

    Mar

    Apr

    May

    Jun

    Jul

    Aug

    Sep

    Oct

    Nov

    Dec

    Sales

    revenues

    months

    Total Sales Revenues for year 2015

    products

    services

    total2015

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    Additional sales and costs might emerge

    4% increase in the rent of the shop has been

    calculated for each year increase of 6% to employees wages

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    April, July, August, December: expected to

    face negative cash flows

    Make up for these losses from previousmonths revenues

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    -10,000

    -5,000

    0

    5,000

    10,000

    15,000

    20,000

    25,000

    30,000

    1 2 3 4 5 6 7 8 9 10 11 12

    Net Cash Flow

    Cumulative Cash Flow

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    Owners Equity

    First Year: 172,000.00

    Second Year: 145,000.00 Third Year: 140,000.00

    Reduced amount of equity for each year

    Yearly depreciation of company's assets Many of coffee shops assets will be difficult to

    turn into cash

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    All owners wish to withdraw

    sell the company

    Some of the owners wish to withdraw

    acquiring shares of other shareholders look for external buyers

    sell ones share

    negotiate for equity

    Other less likely options (more suitable forlong-term involvement)

    liquidation

    let compnay run dry

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