MLGW Energy Saving TipsHere are some tips to save energy this summer:•Setthethermostatat78degrees.•Useshadesordrapestoblockoutthesun

andkeepyourhomecooler.•Weatherstripandcaulktopreventhotair

fromgettinginsidethehome.•Replaceincandescentlightbulbswithfluo-

rescentbulbsthatlastlongerandemitlessheat.

•Turnoffthewaterwhenyouarebrushingyourteeth.Fillaglasswithwaterandusethat.

•Don’tthrowpetwateraway;useittowaterplants.

•Keeplampsawayfromyourthermostat.•Ifpossible,shadeyourA/Cunit.Theunitsrunmoreefficientlywhenshieldedfromheat.

•TurnoffTVs,lightsandunusedappliances.Also,useenergy-savingpowerstrips.

•Replaceshowerheadswithlow-flowshow-erheads.

•Usefanstocirculatetheairinthehome.•CleanareaaroundtheA/Cunit.

Community CalendarJune 6-7:2009SisterhoodOutreachSummit&Showcase.MemphisCookConventionCenter,DowntownMemphis.Formoreinformation,visitwww.sisterhoodshowcase.com.

June 6, 13, 20 and 27:MemphisFarmersMarket.Funactivitiesforallages,entertainmentandfreshproduce,7a.m.to1p.m.attheCentralStationPavilion,G.E.PattersonandFrontStreet.Formoreinformation,visit:www.memphis-farmersmarket.com.

June 19-21:JuneteenthFreedomandHeritageFestival,DouglassPark.Livemusic,food,vendors,jobandhealthfairs.ContactPatriciaRogers,(901)355-9009orwww.juneteenthmem-phis.org

ConneCtionCustomer Produced monthly by memPhis light, gas and Water division

Customer Reference Number: 5/09

MLGW has Nation’s Ninth Lowest Bill Inthewinter,whenutilitybillscanbeattheirhighest,Memphisresidentsstillpay,onaverage,oneofthelowestmonthlyresidentialutilitybillsinthenation. Inarecentsurveyof35metropolitanareas,Mem-phianshadtheninthlowesttypicalmonthlyresidentialutilitybillforthewinter;thecombinedbillofelectricity,naturalgas,waterandwastewaterwas$334.93.Denver,COhadthelowestcombinedbillat$232.14;NewYorkpostedthehighestat$627.11.Thecompletesur-veycanbefoundatwww.mlgw.com/newsroom. “Therearefewcitiesthatcansaytheyhavelowerbillsthanours.Thatissomethingthat

(continued inside)

MLGW Energy Saving TipsHere are some tips to save energy this summer:•Setthethermostatat78degrees.•Useshadesordrapestoblockoutthesun

andkeepyourhomecooler.•Weatherstripandcaulktopreventhotair

fromgettinginsidethehome.•Replaceincandescentlightbulbswithfluo-

rescentbulbsthatlastlongerandemitlessheat.

•Turnoffthewaterwhenyouarebrushingyourteeth.Fillaglasswithwaterandusethat.

•Don’tthrowpetwateraway;useittowaterplants.

•Keeplampsawayfromyourthermostat.•Ifpossible,shadeyourA/Cunit.Theunitsrunmoreefficientlywhenshieldedfromheat.

•TurnoffTVs,lightsandunusedappliances.Also,useenergy-savingpowerstrips.

•Replaceshowerheadswithlow-flowshow-erheads.

•Usefanstocirculatetheairinthehome.•CleanareaaroundtheA/Cunit.

Community CalendarJune 6-7:2009SisterhoodOutreachSummit&Showcase.MemphisCookConventionCenter,DowntownMemphis.Formoreinformation,visitwww.sisterhoodshowcase.com.

June 6, 13, 20 and 27:MemphisFarmersMarket.Funactivitiesforallages,entertainmentandfreshproduce,7a.m.to1p.m.attheCentralStationPavilion,G.E.PattersonandFrontStreet.Formoreinformation,visit:www.memphis-farmersmarket.com.

June 19-21:JuneteenthFreedomandHeritageFestival,DouglassPark.Livemusic,food,vendors,jobandhealthfairs.ContactPatriciaRogers,(901)355-9009orwww.juneteenthmem-phis.org

ConneCtionCustomer Produced monthly by memPhis light, gas and Water division

Customer Reference Number: 5/09

MLGW has Nation’s Ninth Lowest Bill Inthewinter,whenutilitybillscanbeattheirhighest,Memphisresidentsstillpay,onaverage,oneofthelowestmonthlyresidentialutilitybillsinthenation. Inarecentsurveyof35metropolitanareas,Mem-phianshadtheninthlowesttypicalmonthlyresidentialutilitybillforthewinter;thecombinedbillofelectricity,naturalgas,waterandwastewaterwas$334.93.Denver,COhadthelowestcombinedbillat$232.14;NewYorkpostedthehighestat$627.11.Thecompletesur-veycanbefoundatwww.mlgw.com/newsroom. “Therearefewcitiesthatcansaytheyhavelowerbillsthanours.Thatissomethingthat

(continued inside)

MLGW Energy Saving TipsHere are some tips to save energy this summer:•Setthethermostatat78degrees.•Useshadesordrapestoblockoutthesun

andkeepyourhomecooler.•Weatherstripandcaulktopreventhotair

fromgettinginsidethehome.•Replaceincandescentlightbulbswithfluo-

rescentbulbsthatlastlongerandemitlessheat.

•Turnoffthewaterwhenyouarebrushingyourteeth.Fillaglasswithwaterandusethat.

•Don’tthrowpetwateraway;useittowaterplants.

•Keeplampsawayfromyourthermostat.•Ifpossible,shadeyourA/Cunit.Theunitsrunmoreefficientlywhenshieldedfromheat.

•TurnoffTVs,lightsandunusedappliances.Also,useenergy-savingpowerstrips.

•Replaceshowerheadswithlow-flowshow-erheads.

•Usefanstocirculatetheairinthehome.•CleanareaaroundtheA/Cunit.

Community CalendarJune 6-7:2009SisterhoodOutreachSummit&Showcase.MemphisCookConventionCenter,DowntownMemphis.Formoreinformation,visitwww.sisterhoodshowcase.com.

June 6, 13, 20 and 27:MemphisFarmersMarket.Funactivitiesforallages,entertainmentandfreshproduce,7a.m.to1p.m.attheCentralStationPavilion,G.E.PattersonandFrontStreet.Formoreinformation,visit:www.memphis-farmersmarket.com.

June 19-21:JuneteenthFreedomandHeritageFestival,DouglassPark.Livemusic,food,vendors,jobandhealthfairs.ContactPatriciaRogers,(901)355-9009orwww.juneteenthmem-phis.org

ConneCtionCustomer Produced monthly by memPhis light, gas and Water division

Customer Reference Number: 5/09

MLGW has Nation’s Ninth Lowest Bill Inthewinter,whenutilitybillscanbeattheirhighest,Memphisresidentsstillpay,onaverage,oneofthelowestmonthlyresidentialutilitybillsinthenation. Inarecentsurveyof35metropolitanareas,Mem-phianshadtheninthlowesttypicalmonthlyresidentialutilitybillforthewinter;thecombinedbillofelectricity,naturalgas,waterandwastewaterwas$334.93.Denver,COhadthelowestcombinedbillat$232.14;NewYorkpostedthehighestat$627.11.Thecompletesur-veycanbefoundatwww.mlgw.com/newsroom. “Therearefewcitiesthatcansaytheyhavelowerbillsthanours.Thatissomethingthat

(continued inside)

visit mlgW’s Web site: www.mlgw.com

everyMemphianshouldbeawareofandproudtosay,”saidJerryCollins,MLGWpresidentandCEO. Accordingtothesurvey,MemphishasthelowestcombinedbillforanymetropolitanareainTennessee.Nashville($351.03)ranked11th,Jackson($400)ranked22nd,Chattanooga($383.61)andKnoxville($501.22)ranked19thand31st,respectively. WhileMLGWbillsareamongthelowestinthenation,weatherandcustomerusagehavethestrongestimpactoncustomerbills.Customerscanhelpcontroltheirusageandcostsbypractic-ingsmartenergyconservation.

Use these tools to save energy TheMyAccountsectionatwww.mlgw.comgivescustomerstheopportunitytotakeanin-depth,customizedenergyevaluationoftheirhomeandrecommendsareaswherecustomerscanemploysomeenergysavingtactics.Theutili-tyalsohasbrochuresavailabletothepublicwithenergysavinginformationthatcanbefoundontheWebsite.Inaddition,theutility’sEnergyDoctorprogramoffersafreein-homeanalysisofyourenergyusageandtipstomakeyourhousemoreenergyefficient.Call528-4188toscheduleanEnergyDoctorappointment.

Low Rates, cont. from cover TVA Decreases Rates TheaverageMLGWcustomercanexpecttoseeadecreaseofapproximately$5to$6intheirelectricbillscomparedtothefirstquarterof2009.ThesevenpercentratedecreaseinTVA’sfuelcostadjustmentrateisadirectresultofadecreaseinTVA’sfuelacquisitioncosts.ThismarksthesecondtimethisyearthatTVAhasreducedtheirfuelcostsandpurchasedpoweradjustmentrates. Theaveragesavingsisbasedon1,000kilowatthoursofusage.TVA’sfuelcostandpurchasedpowerratewasoriginallyestablishedinSeptem-ber2006,andisadjustedquarterly.MLGWhasnocontroloverTVA’srates,andmustpassallratechangesontoitscustomers. TheTVAfuelcostadjustmentrateisnotedoncustomerutilitybillsunderthe“Electric”rateheading. “Althoughcustomersshouldnotexpecttoseeadrasticreductionintheirbills,thisratede-creasecomesasgreatnews,andweatMLGWhopethiswillbeacontinuingtrend,”saidMLGWPresidentandCEOJerryCollinsJr.

MLGW Honored for Reliable Operations Forthesecondtimeinfouryears,MemphisLight,GasandWaterhasearnedtheAmericanPublicPowerAssociation’s(APPA)ReliablePublicPowerProviderTM(RP3)recognitionforprovidingconsumerswiththehighestdegreeofreliableandsafeelectricservice.Ofthemorethan2,000publicpowerutilitiesinthenation,only60havereceivedtheRP3designation. TheRP3recognizespublicpowerutilitiesthatdemonstrateproficiencyinfourkeydisciplines:reliability,safety,trainingandsystemimprove-ment.Criteriawithineachcategoryarebasedonsoundbusinesspracticesandrepresentautility-widecommitmenttosafeandreliabledeliveryofelectricity.

visit mlgW’s Web site: www.mlgw.com

everyMemphianshouldbeawareofandproudtosay,”saidJerryCollins,MLGWpresidentandCEO. Accordingtothesurvey,MemphishasthelowestcombinedbillforanymetropolitanareainTennessee.Nashville($351.03)ranked11th,Jackson($400)ranked22nd,Chattanooga($383.61)andKnoxville($501.22)ranked19thand31st,respectively. WhileMLGWbillsareamongthelowestinthenation,weatherandcustomerusagehavethestrongestimpactoncustomerbills.Customerscanhelpcontroltheirusageandcostsbypractic-ingsmartenergyconservation.

Use these tools to save energy TheMyAccountsectionatwww.mlgw.comgivescustomerstheopportunitytotakeanin-depth,customizedenergyevaluationoftheirhomeandrecommendsareaswherecustomerscanemploysomeenergysavingtactics.Theutili-tyalsohasbrochuresavailabletothepublicwithenergysavinginformationthatcanbefoundontheWebsite.Inaddition,theutility’sEnergyDoctorprogramoffersafreein-homeanalysisofyourenergyusageandtipstomakeyourhousemoreenergyefficient.Call528-4188toscheduleanEnergyDoctorappointment.

Low Rates, cont. from cover TVA Decreases Rates TheaverageMLGWcustomercanexpecttoseeadecreaseofapproximately$5to$6intheirelectricbillscomparedtothefirstquarterof2009.ThesevenpercentratedecreaseinTVA’sfuelcostadjustmentrateisadirectresultofadecreaseinTVA’sfuelacquisitioncosts.ThismarksthesecondtimethisyearthatTVAhasreducedtheirfuelcostsandpurchasedpoweradjustmentrates. Theaveragesavingsisbasedon1,000kilowatthoursofusage.TVA’sfuelcostandpurchasedpowerratewasoriginallyestablishedinSeptem-ber2006,andisadjustedquarterly.MLGWhasnocontroloverTVA’srates,andmustpassallratechangesontoitscustomers. TheTVAfuelcostadjustmentrateisnotedoncustomerutilitybillsunderthe“Electric”rateheading. “Althoughcustomersshouldnotexpecttoseeadrasticreductionintheirbills,thisratede-creasecomesasgreatnews,andweatMLGWhopethiswillbeacontinuingtrend,”saidMLGWPresidentandCEOJerryCollinsJr.

MLGW Honored for Reliable Operations Forthesecondtimeinfouryears,MemphisLight,GasandWaterhasearnedtheAmericanPublicPowerAssociation’s(APPA)ReliablePublicPowerProviderTM(RP3)recognitionforprovidingconsumerswiththehighestdegreeofreliableandsafeelectricservice.Ofthemorethan2,000publicpowerutilitiesinthenation,only60havereceivedtheRP3designation. TheRP3recognizespublicpowerutilitiesthatdemonstrateproficiencyinfourkeydisciplines:reliability,safety,trainingandsystemimprove-ment.Criteriawithineachcategoryarebasedonsoundbusinesspracticesandrepresentautility-widecommitmenttosafeandreliabledeliveryofelectricity.

visit mlgW’s Web site: www.mlgw.com

everyMemphianshouldbeawareofandproudtosay,”saidJerryCollins,MLGWpresidentandCEO. Accordingtothesurvey,MemphishasthelowestcombinedbillforanymetropolitanareainTennessee.Nashville($351.03)ranked11th,Jackson($400)ranked22nd,Chattanooga($383.61)andKnoxville($501.22)ranked19thand31st,respectively. WhileMLGWbillsareamongthelowestinthenation,weatherandcustomerusagehavethestrongestimpactoncustomerbills.Customerscanhelpcontroltheirusageandcostsbypractic-ingsmartenergyconservation.

Use these tools to save energy TheMyAccountsectionatwww.mlgw.comgivescustomerstheopportunitytotakeanin-depth,customizedenergyevaluationoftheirhomeandrecommendsareaswherecustomerscanemploysomeenergysavingtactics.Theutili-tyalsohasbrochuresavailabletothepublicwithenergysavinginformationthatcanbefoundontheWebsite.Inaddition,theutility’sEnergyDoctorprogramoffersafreein-homeanalysisofyourenergyusageandtipstomakeyourhousemoreenergyefficient.Call528-4188toscheduleanEnergyDoctorappointment.

Low Rates, cont. from cover TVA Decreases Rates TheaverageMLGWcustomercanexpecttoseeadecreaseofapproximately$5to$6intheirelectricbillscomparedtothefirstquarterof2009.ThesevenpercentratedecreaseinTVA’sfuelcostadjustmentrateisadirectresultofadecreaseinTVA’sfuelacquisitioncosts.ThismarksthesecondtimethisyearthatTVAhasreducedtheirfuelcostsandpurchasedpoweradjustmentrates. Theaveragesavingsisbasedon1,000kilowatthoursofusage.TVA’sfuelcostandpurchasedpowerratewasoriginallyestablishedinSeptem-ber2006,andisadjustedquarterly.MLGWhasnocontroloverTVA’srates,andmustpassallratechangesontoitscustomers. TheTVAfuelcostadjustmentrateisnotedoncustomerutilitybillsunderthe“Electric”rateheading. “Althoughcustomersshouldnotexpecttoseeadrasticreductionintheirbills,thisratede-creasecomesasgreatnews,andweatMLGWhopethiswillbeacontinuingtrend,”saidMLGWPresidentandCEOJerryCollinsJr.

MLGW Honored for Reliable Operations Forthesecondtimeinfouryears,MemphisLight,GasandWaterhasearnedtheAmericanPublicPowerAssociation’s(APPA)ReliablePublicPowerProviderTM(RP3)recognitionforprovidingconsumerswiththehighestdegreeofreliableandsafeelectricservice.Ofthemorethan2,000publicpowerutilitiesinthenation,only60havereceivedtheRP3designation. TheRP3recognizespublicpowerutilitiesthatdemonstrateproficiencyinfourkeydisciplines:reliability,safety,trainingandsystemimprove-ment.Criteriawithineachcategoryarebasedonsoundbusinesspracticesandrepresentautility-widecommitmenttosafeandreliabledeliveryofelectricity.