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    VALUE CHAIN

    Incense Sticks:

    The market for incense sticks is very vast and the

    demand for these incense sticks is high even in the

    far-flung rural areas. The incense industry is driven by

    factors other than commerce like tradition,

    superstition and religion.

    India has a leadership position in the incense sticks

    market and fulfills more than half of the world'sincense sticks requirements. Export earnings have

    crossed 220 crore mark while the domestic market is

    expected to be well over a thousand crores Every

    year more than 60 billion sticks are produced and the

    market is growing at a rate of 7% per year.

    The incense stick market faces a sudden upsurge in

    demand during the festive season. Demand from both

    domestic and international sectors peaks up during

    festivals like Dassera and Diwali. Some of the popular

    fragrances that have captured the imagination of

    consumers both in India and abroad include

    Archanam - Mogra, Yagyam - Havan, Yogam -

    Dhoop, Poojanam - Saffron, Dhyanam - Sandal,

    Chintanam - Kasturi, and Shantam - Rose.

    Today, the incense industry has not only become a

    major revenue earner for the Government it has also

    become a prominent source of employment for

    women in rural areas. Presently, the incense industry

    in India is a cottage industry and the market is largely

    unorganized. Only twenty percent of the market is

    occupied by organized players while the rest is

    controlled by small operators. The government needsto pay urgent attention to this industry if it wants the

    industry to retain its leadership position in the

    industry.

    The incense stick industry has also promoted social

    entrepreneurship in the rural and semi urban areas as

    more and more people have acquired the confidence

    to start their own businesses. Some reputed Indian

    corporate have taken the lead in promoting this trend

    by training rural women in bamboo cutting, incense

    rolling, raw incense sorting, perfuming and packaging

    of incense sticks. The entry of corporate has helped in

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    mechanization at each step of the manufacturing

    process. Earlier rural women used to cut bamboo with

    an axe leading to injuries. This process has been

    done away with the introduction of bamboo cutting

    machines.

    Though mechanization was brought into this industry

    by, the early 1990's experience has shown that

    industrially manufactured incense sticks cannot match

    the fragrance produced by handmade incense sticks.

    This is because handmade incense sticks are madefrom medicinal aromatic herbs and fragrance oils

    extracted from aromatic flowers.The net result of this

    being that the incense stick industry has become a

    major source of employment to women in the rural

    areas.

    Aromatherapy oils:

    The economics working behind essential oils has

    three components. First, the cultivation of herbs and

    plants used to extract essential oils; second, the

    actual process of extraction of the oils; and, third, the

    marketing and actual sale of these oils.

    Different plants have different oil content and they

    differ in their sales also. For example, according to

    the National Institute for Chemical Pharmaceutical

    Research and Development, Romania, world

    production of coriander oil in 2003 was estimated at

    6 million and the essential oil content of dried

    coriander is 0.15% to 1.7%. In contrast, market for

    lavender oil was estimated at 5 million and the

    essential oil content of the two types of lavender

    varies between 0.55% and 1.5%.

    There is major emphasis laid on the cultivation aspect

    as the subsequent yield of essential oils depends

    entirely on the quality of cultivation. According to a

    report of the NRDC published in the early years of this

    decade, the cost of cultivation of herbs in developing

    countries per hectare comes to around US$ 500 to

    1,000. In comparison, revenue per hectare is

    estimated at around $3,000 to 6,000. This

    demonstrates how beneficial the essential oils

    business can prove. These oils have rates varying

    from Rs 200 to Rs 2.25 lakh for a kilogram.

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    According to a study conducted by the global market

    research firm Frost and Sullivan in 2006, the rise in

    consumer demand for natural food products, coupled

    with the associated need for flavoring compounds

    from natural sources, have provided a major boost to

    the essential oils and oleoresins market. Frost and

    Sullivan estimated that the market size of Europe and

    the US for essential oils would grow to 666 million by

    2009, with the actual volume consumed by the two in

    2009 being 105,800 tons.

    According to the United Nations COMTRADE

    database, global imports of essential oils stood at $2

    billion in 2005. As listed by them, the top ten import

    markets in 2005 were the USA ($391 million), France

    ($199 million), the UK ($175 million), Japan ($152

    million), Germany ($117 million), Switzerland ($103

    million), Ireland ($75 million), China ($65 million),

    Singapore ($61 million) and Spain ($61 million). The

    fastest-growing markets, based on import spending

    between 2000 and 2005 include Vietnam (14% per

    annum), Poland (35%), Nigeria (16%), Turkey (25%),

    South Africa (14%), Indonesia (14%), Saudi Arabia

    (14%), India (19%), Spain (13%), Singapore (35%),

    Switzerland (14%), and Japan (13%).

    While India is a major exporter of many essential oils;

    it also imports from several countries. Figures from

    the Nahva Seva Port, Mumbai between December

    2008 and March 2009 show India to have imported a

    number of essential oils from countries like the US,

    Brazil, the UK, China and Indonesia. It imported

    aromatic chemicals worth over Rs 6 crore from the

    US during this period through this port alone. At thesame time, India also exported essential oils to

    several countries, including to the US, the UK, China,

    Argentina and other European countries.

    Packaging:

    The current wave of economic development in India is

    being seen from all over the world. As infrastructure,

    manufacturing, agriculture, and services grow at high

    rates the packaging industry is also showing great

    variety and depth in its growth. Indias packaging

    industry may achieve an annual turnover as high as

    US$ 5 billion in the current financial year with a

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    ANALYSIS

    Inner Reflection currently operates in both domestic

    and international markets. 80% of all business activity

    is through exports while, only 20% is through

    domestic retail.

    They have limited resources for production. With the

    current production capacity, if they need to penetrate

    the domestic market, some of the export business will

    need to be sacrificed.

    The company sees great opportunity in the domestic

    market. Also supplying to the domestic market is

    more feasible and convenient for the company as it

    greatly reduces the cost of the supply chain.

    All products manufactured are eco-friendly and can

    be used to create a strong brand image.

    Based on all the information about the products the

    following market segmentation and positioning

    strategy has been designed for all the products.

    Segmentation

    The products cater to a Niche market segment.

    GEOGRAPHIC:

    Metros like Mumbai, Delhi, Chennai, Hyderabad,

    Bangalore.

    Tier II cities like Ahemdabad, Surat, Pune, Lucknow,

    Indore, etc.

    Places with high tourist attraction like Goa, Kerela,etc.

    DEMOGRAPHIC:

    Age Mid 20s & above

    Social class Middle-middle & upper-middle class

    PSYCHOGRAPHIC:

    Status seekers

    PSYCHOLOGICAL:

    Needs-motivation sense of self worth

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    Personality Compliant, socially active, self-indulging

    Attitude Quality conscious, novelty seeker

    Interests home dcor, environmental concerns

    Positioning

    Value for money, superior quality, eco-friendly

    products.

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    SUGGESTIONS

    They could develop a website, this would help

    in having direct access with buyers, suppliers

    and customers.

    They could develop a facebook page which

    would give their products and brands greater

    visibility. Brand awareness could be increased.

    In order to create a strong and successful

    brand image they should ensure that they pickand identify the stores very carefully. The

    image of the retailer should be coherent with

    that of the brand.

    Since they have a limited production capacity,

    there is greater flexibility. Hence, they could

    undertake customized orders for bags, jeweler,candles and hand-made paper stationery and

    other products.

    While supplying to domestic retailers, price

    discrimination should be avoided. There should

    be standardization of price being offered to the

    customers in the domestic market. Vast price

    differences in th products would harm th brand

    image. All the retailer should offer the products

    at similar products.

    The factors like women dominated workforce

    and eco-friendly materials should ne

    highlighted as it would help to create a

    favorable brand image.

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    CONCLUSION

    Inner Reflection is a company with great potential in terms of their products. Go-Green is a lifestyle choice being

    adopted by many of the consumers today. All their products are based the ideology Natural Creative Expressions.

    With careful market selection and little marketing efforts they can successfully penetrate the Indian market.