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BAA 607.301MIS for MBAMeeting #1
May 23, 2014
A system that inputs raw data, processes the data into information that is stored and is distributed to management for decision making
What is a management information system?
Customer Relationship Management – CRM Inventory Management Medical facility management
Some examples of MIS systems
An information system based on a suite of integrated information systems that share a common database
Data from different departments are combined into the common database
When data is entered by one process, the data is immediately available to other business processes
Enterprise Information System
Was GM information systems tracking accidents involving their vehicles?
Was the system able to relate accidents to specific issues with specific vehicles?
Was the system designed to flag fatalities and report these to appropriate management?
Was the system designed to cover up accidents related to defects in their vehicles?
Role of MIS in GM Recall
Did the programmers knowingly participate in building software that might cover up such details?
Was an enterprise information system being used?
Did the legal side of GM inform other areas of the company (engineering, management) in a timely manner?
Role of MIS Continues
http://www.acm.org/about/se-code
ACM Code of Ethics for Software Engineering
Operation excellence Customer intimacy Competitive advantage Improved decision making Survival
Why are information systems so essential?
