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MIS 5109 Summer 2017 User Experience Design Learnathon 5:

MIS 5109 Summer 2017 User Experience Design · AN INTRODUCTION TO USER EXPERIENCE M2. Memorial Day Holiday L3. USER RESEARCH: Understanding user needs and behaviors M3. Intro to Jusnmind

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Page 1: MIS 5109 Summer 2017 User Experience Design · AN INTRODUCTION TO USER EXPERIENCE M2. Memorial Day Holiday L3. USER RESEARCH: Understanding user needs and behaviors M3. Intro to Jusnmind

MIS5109Summer2017

UserExperienceDesignLearnathon5:

Page 2: MIS 5109 Summer 2017 User Experience Design · AN INTRODUCTION TO USER EXPERIENCE M2. Memorial Day Holiday L3. USER RESEARCH: Understanding user needs and behaviors M3. Intro to Jusnmind

Structure:TOPICSL1.INTRO:MIS5102ANDMIS5109

M1.IntrotoJus8nmind:SetUpL2.ANINTRODUCTIONTOUSEREXPERIENCE

M2.MemorialDayHolidayL3.USERRESEARCH:Understandinguserneedsandbehaviors

M3.IntrotoJus8nmind:GeHngstartedL4.PRINCIPLESOFUXDESIGN+PROTOTYPING

M4.IntrotoJus8nmind:AdvancedVisualsL5.ITERATIVEUXDESIGN/PROTOTYPING/TESTING

M5.IntrotoJus8nmind:PrototypingwithLogicL6.ASSESSINGPROTOTYPESANDTESTING

M6.IntrotoJus8nmind:Troubleshoo8ngL7.FinalProjectPresentaMons

Page 3: MIS 5109 Summer 2017 User Experience Design · AN INTRODUCTION TO USER EXPERIENCE M2. Memorial Day Holiday L3. USER RESEARCH: Understanding user needs and behaviors M3. Intro to Jusnmind

Agenda:ScenariosandUseCases

Page 4: MIS 5109 Summer 2017 User Experience Design · AN INTRODUCTION TO USER EXPERIENCE M2. Memorial Day Holiday L3. USER RESEARCH: Understanding user needs and behaviors M3. Intro to Jusnmind

Assignment:TeamProjectStoryboard+PrototypePart1:IndividuallydrawaStoryboardofyourproposedinterfacesolu8on.Yourstoryboardshouldvisuallydocumentanarra8veofusefrombeginningtoend.Submitajpegorpdf.Part2:IndividuallyusingJus8nmind,PowerpointoranotherapprovedsoVware,createaprototypeoftheinterfaceforthetechnologysolu8ondescribedinyourstoryboard.

PARTICIPATIONASSIGNMENT#3 Howdidthisgo?Howdidthisgo?

Successes?Challenges?

Howwelldoesyourprototypematchyourstory?

Page 5: MIS 5109 Summer 2017 User Experience Design · AN INTRODUCTION TO USER EXPERIENCE M2. Memorial Day Holiday L3. USER RESEARCH: Understanding user needs and behaviors M3. Intro to Jusnmind
Page 6: MIS 5109 Summer 2017 User Experience Design · AN INTRODUCTION TO USER EXPERIENCE M2. Memorial Day Holiday L3. USER RESEARCH: Understanding user needs and behaviors M3. Intro to Jusnmind

Breakout: Storyboards + PrototypesInteamgroups,compareyourstoryboardsandprototypes.anddiscusshowtheyreflecteithergoodorbadprac8cesforUXdesign.:1.  Howwelldoesthestoryboardreflectaneedintheprocess

andthesitua8onofuse?2.  Howwelldoestheprototypematchtheneediden8fiedin

thestoryboard3.  Cri8quetheprototypedesignandusability?4.  Asateamstartconsolida8ngideas

Page 7: MIS 5109 Summer 2017 User Experience Design · AN INTRODUCTION TO USER EXPERIENCE M2. Memorial Day Holiday L3. USER RESEARCH: Understanding user needs and behaviors M3. Intro to Jusnmind

?Who will SHARE an EXAMPLE

of their Storyboard and Prototype

Page 8: MIS 5109 Summer 2017 User Experience Design · AN INTRODUCTION TO USER EXPERIENCE M2. Memorial Day Holiday L3. USER RESEARCH: Understanding user needs and behaviors M3. Intro to Jusnmind

GuestSpeaker:6/28BrianLynn,DirectorofUserExperienceDesign,LiquidHubWhatdoyouwanttolearnfromBrian?

Page 9: MIS 5109 Summer 2017 User Experience Design · AN INTRODUCTION TO USER EXPERIENCE M2. Memorial Day Holiday L3. USER RESEARCH: Understanding user needs and behaviors M3. Intro to Jusnmind

Take a 10 min BREAK

Page 10: MIS 5109 Summer 2017 User Experience Design · AN INTRODUCTION TO USER EXPERIENCE M2. Memorial Day Holiday L3. USER RESEARCH: Understanding user needs and behaviors M3. Intro to Jusnmind

GuestSpeaker:6/28BrianLynn,DirectorofUserExperienceDesign,LiquidHubWhatdoyouwanttolearnfromBrian?

Page 11: MIS 5109 Summer 2017 User Experience Design · AN INTRODUCTION TO USER EXPERIENCE M2. Memorial Day Holiday L3. USER RESEARCH: Understanding user needs and behaviors M3. Intro to Jusnmind

Take a 5 min BREAK

AVertheBreak,IwillassignyouintogroupstodiscussyourJourneyMapassignments.

Page 12: MIS 5109 Summer 2017 User Experience Design · AN INTRODUCTION TO USER EXPERIENCE M2. Memorial Day Holiday L3. USER RESEARCH: Understanding user needs and behaviors M3. Intro to Jusnmind

What is a Use Case

?

Page 13: MIS 5109 Summer 2017 User Experience Design · AN INTRODUCTION TO USER EXPERIENCE M2. Memorial Day Holiday L3. USER RESEARCH: Understanding user needs and behaviors M3. Intro to Jusnmind

A Use Case is “a written description of how users will perform tasks on your website. It outlines, from a user’s point of view, a system’s behavior as it responds to a request. Each use case is represented as a sequence of simple steps, beginning with a user's goal and ending when that goal is fulfilled.” From h^ps://www.usability.gov/how-to-and-tools/methods/use-cases.html

WHYisthisimportant?

Page 14: MIS 5109 Summer 2017 User Experience Design · AN INTRODUCTION TO USER EXPERIENCE M2. Memorial Day Holiday L3. USER RESEARCH: Understanding user needs and behaviors M3. Intro to Jusnmind

What is the VALUE of a Use Case

?

Page 15: MIS 5109 Summer 2017 User Experience Design · AN INTRODUCTION TO USER EXPERIENCE M2. Memorial Day Holiday L3. USER RESEARCH: Understanding user needs and behaviors M3. Intro to Jusnmind

BenefitsofUseCases•  addvaluebecausetheyhelpexplainhowthesystemshouldbehave

•  helpbrainstormwhatcouldgowrong.•  providealistofgoalsandthislistcanbeusedtoestablishthecostandcomplexityofthesystem.

•  Projectteamscanthennego8atewhichfunc8onsbecomerequirementsandarebuilt.

WHYisthisimportant?

Page 16: MIS 5109 Summer 2017 User Experience Design · AN INTRODUCTION TO USER EXPERIENCE M2. Memorial Day Holiday L3. USER RESEARCH: Understanding user needs and behaviors M3. Intro to Jusnmind

What information is included in a Use Case

?

Page 17: MIS 5109 Summer 2017 User Experience Design · AN INTRODUCTION TO USER EXPERIENCE M2. Memorial Day Holiday L3. USER RESEARCH: Understanding user needs and behaviors M3. Intro to Jusnmind

WhataUseCaseincludes

•  Whoisusingthewebsite•  Whattheuserwanttodo•  Theuser'sgoal•  Thestepstheusertakestoaccomplishapar8culartask

•  Howthewebsiteshouldrespondtoanac8on

Page 18: MIS 5109 Summer 2017 User Experience Design · AN INTRODUCTION TO USER EXPERIENCE M2. Memorial Day Holiday L3. USER RESEARCH: Understanding user needs and behaviors M3. Intro to Jusnmind

UseCaseTemplate

UseCaseSamplesandTemplateontheMasterSchedulepage

Page 19: MIS 5109 Summer 2017 User Experience Design · AN INTRODUCTION TO USER EXPERIENCE M2. Memorial Day Holiday L3. USER RESEARCH: Understanding user needs and behaviors M3. Intro to Jusnmind

Breakout: Use Cases

Asateam:1.  PickoneofthesimplerUseCasesforyour

prototypes.2.  Writeabriefdescrip8onofthecasefocusingonwhat

theactoristryingtoaccomplishandhowhe/shegetsitdone

3.  Listthestepsintheprimarypath,testthem.4.  Arethereanyalterna8vepaths?5.  Whaterrorsmightoccur,howwouldyouhandle

theseexcep8ons.Youhave20minutes.

Page 20: MIS 5109 Summer 2017 User Experience Design · AN INTRODUCTION TO USER EXPERIENCE M2. Memorial Day Holiday L3. USER RESEARCH: Understanding user needs and behaviors M3. Intro to Jusnmind

?Who will SHARE an EXAMPLE

of their Use Case

Page 21: MIS 5109 Summer 2017 User Experience Design · AN INTRODUCTION TO USER EXPERIENCE M2. Memorial Day Holiday L3. USER RESEARCH: Understanding user needs and behaviors M3. Intro to Jusnmind

•  NextMeetup:7/19AssessingprototypesUsabilitytes8ng

Page 22: MIS 5109 Summer 2017 User Experience Design · AN INTRODUCTION TO USER EXPERIENCE M2. Memorial Day Holiday L3. USER RESEARCH: Understanding user needs and behaviors M3. Intro to Jusnmind

GuestSpeaker:7/19TESTINGShannonFitzhugh-Mengers,PhDPrincipalResearcher,LiquidHubWhatdoyouwanttoknowaboutTesMng?

Page 23: MIS 5109 Summer 2017 User Experience Design · AN INTRODUCTION TO USER EXPERIENCE M2. Memorial Day Holiday L3. USER RESEARCH: Understanding user needs and behaviors M3. Intro to Jusnmind

Due7/18@11:59pmSubmitthefollowingforyourTeamProject:IndividualusecaseIndividualPrototypeinJus8nmind+PrototypeReport

ASSIGNMENTBucket#2