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Mission: To promote adequate, safe and well maintained Works and Transport Infrastructure and Services for So- cial Economic Development of Uganda Ministry of Works & Transport The Republic of Uganda STRATEGIC PLAN (2011/122015/16) February 2012

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Page 1: Ministry of Works &  · PDF filerailway and partly water transport. ... CMT Change Management Team ... UACE Uganda Association of Consulting Engineers

Mission: To promote adequate, safe and well maintained

Works and Transport Infrastructure and Services for So-

cial Economic Development of Uganda

Ministry of Works & Transport

The Republic of Uganda

STRATEGIC PLAN

(2011/12—2015/16)

February 2012

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The Republic of Uganda

MINISTRY OF WORKS AND TRANSPORT

STRATEGIC PLAN

2011/12-2015/16

Ministry of Works and Transport,

P.O. Box 10, Entebbe

Telephone: 256-41-320101/9

Telex: 61313 WORKS UGA:

Fax: 256-41-320135

E-Mail: [email protected]:

Website: www. works.go .ug

April 2012

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MoWT Strategic Plan - 2011/12 - 2015/16 ______________________________________________________________________________

___________________________________________________________________________

Vision- To provide reliable and safe works, transport infrastructure and services.

i

FOREWORD ................................................................................................................................... i LIST OF ACRONYMS .................................................................................................................... iii

LIST OF TABLES ............................................................................................................................ v EXECUTIVE SUMMARY ........................................................................................................... vi CHAPTER ONE ............................................................................................................................. 1 1.0 INTRODUCTION ............................................................................................................... 1 1.1 Overview .............................................................................................................................. 1

1.5 Structure of the Strategic Plan ............................................................................................. 2 1.2 Significance and Purpose of the Strategic Plan ................................................................... 2 1.3 Process of Developing a Strategic Plan .............................................................................. 2

1.2 Mandate, Vision and Mission of the Ministry ..................................................................... 3 1.2.1 Mandate ............................................................................................................................ 3

1.2.2 Vision............................................................................................................................ 3

1.2.3 Mission ......................................................................................................................... 3 1.3 Key Functions of the Ministry ............................................................................................. 3 1.4 Values and Principles ........................................................................................................... 4

CHAPTER TWO ............................................................................................................................ 6 2.0 CONTEXTUAL ANALYSIS ....................................................................................... 6

2.1 Works and Transport Sector Agencies ................................................................................ 6 2.1.1 Uganda National Roads Authority ................................................................................... 6 2.1.2 Civil Aviation Authority .................................................................................................. 7

2.1.3 Uganda Road Fund ................................................................................................................ 7

2.1.4 Uganda Railways Cooperation .............................................................................................. 7 2.1.5 Transport Licensing Board (TLB) ......................................................................................... 7 2.1.6 National Road Safety Council (NRSC) ............................................................................ 8

2.1.7 Engineers Registration Board (ERB) ..................................................................................... 8 2.1.8 Uganda Institution of Professional Engineers (UIPE) ........................................................... 8

2.2 The Works/Construction Industry........................................................................................ 8 2.3 Transport Modes .................................................................................................................. 8 2.3.1 Road Transport ................................................................................................................. 9 2.3.2 Rail Transport ................................................................................................................. 10 2.3.3 Inland Water Transport .................................................................................................. 11

2.3.4 Pipeline Transport .......................................................................................................... 12 2.3.5 Air Transport ........................................................................................................................ 12 2.4 Policies and Legislations.................................................................................................... 13

2.5 Strength, Weaknesses, Opportunities and Threats Analysis .............................................. 14 2.8 Staffing Levels ................................................................................................................... 18 3.0 OBJECTIVES, OUTPUTS, IMPLEMENTATION STRATEGY AND FINANCING .... 19 3.1 Sector Objectives ............................................................................................................... 19

3.2 Key Outputs of the Ministry .............................................................................................. 19 3.3 Implementation Strategy .................................................................................................... 20

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3.4 Financing............................................................................................................................ 20 CHAPTER FOUR ......................................................................................................................... 22 4.0 MONITORING, EVALUATION AND RISK ANALYSIS ............................................. 22 4.1 Monitoring and Evaluation ................................................................................................ 22 4.2 Key Performance Indicators .............................................................................................. 22

4.3 Risk Analysis .......................................................................................................................... 29 Annex 1: Annual Outputs and Budget .......................................................................................... 32

Annex 2: CLIENT CHARTER ................................................................................................. 98 1.0 INTRODUCTION ............................................................................................................. 98

Vision ........................................................................................................................................ 98

Mission ...................................................................................................................................... 98

2.0 VALUES AND PRINCIPLES ........................................................................................... 98

3.0 KEY RESULT AREAS AND COMMITMENTS .......................................................... 100 3.1 Key Results Areas ........................................................................................................ 100

3.2. Commitments ............................................................................................................... 100 4.0 CLIENT RIGHTS, EXPECTATIONS AND OBLIGATIONS....................................... 105

4.1 The Clients ................................................................................................................... 105 4.2 Client Rights ................................................................................................................. 105 4.3 Client Expectations ...................................................................................................... 106

4.4 Client Obligations ........................................................................................................ 106 5.0 FEEDBACK AND COMPLAINTS PROCEDURES ..................................................... 107

5.1 Feedback Mechanisms ................................................................................................. 107 5.2 Complaints Procedures ................................................................................................. 107

5.3 Appeal Mechanism ....................................................................................................... 108 6.0 ACCOUNTABILITY FRAMEWORK ........................................................................... 109

6.1 Performance Reporting ................................................................................................ 109 6.2 Performance Improvement ........................................................................................... 109

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Vision- To provide reliable and safe works, transport infrastructure and services.

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FOREWORD

The Ministry of Works and Transport (MoWT) has formulated a Strategic Plan to address

medium term planning for the Ministry as the driver of the Transport Sector. Formerly, planning

was done through preparation of Sectoral Long-term Plans for example the 10-year Road Sector

Development Plan and the 15-year National Transport Master Plan. The Budget Framework

Paper and the Ministerial Policy Statement and the Three Year Medium Term Expenditure

Framework (MTEF) rolled over every year was the overarching Budgeting Framework. In the

process, attempts have been made to incorporate and finance programmes from the National

Transport Master Plan and Transport Master Plan for the Greater Kampala Metropolitan Area.

The MoWT has now formulated a well-envisioned Five-year Strategic Plan (2011/12 -2015/16).

This ushers in a medium term plan encompassing both the Works and Transport Sub Sectors.

The Plan is in line with the reforms in the Sector which led to the creation of two new Agencies

that is, Uganda National Roads Authority (UNRA) in charge of the national road network and

the Uganda Road Fund (URF) responsible for financing road maintenance. Air transport is

managed by Civil Aviation Authority whereas Uganda Railways Corporation is charged with

railway and partly water transport. The Strategic Plan was formulated pursuant to the Sector

mandate which is to:-

a) Plan, develop and maintain an economic, efficient and effective transport infrastructure;

b) Plan, develop and maintain economic, efficient and effective transport services by road,

rail, water, air and pipeline;

c) Manage Public works including government structures and;

d) Promote good standards in the construction industry

Formulation of the Strategic Plan started way back in 2010 and was finally accomplished at the

end of 2011. The Plan is a result of wide consultations with stakeholders particularly the Staff of

the MoWT through departmental meetings, workshops and selected Task Team discussions. Key

among the consultations was on the departmental outputs vis-à-vis the mandate of the Ministry

and the adequacy of the MTEF ceilings provided by the Ministry of Finance Planning and

Economic Development to deliver the Ministry’s mandate.

The Plan sets out a framework which signals where the Ministry is heading to in the next five

years and how it will get there. The framework is consistent with the country’s Works and

Transport Sector objectives as outlined in the National Development Plan (2010/11-2014/15). It

includes the capital outlays for five years to finance the implementation strategy. It is intended to

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convey and guide the Ministry as a Sector leader and also be used as a guide to inform the annual

budgeting process.

I commend the Staff of the MoWT for the efforts deployed towards finalizing the Plan. I

acknowledge all those who have worked so much to bring the Plan to the final result. Genuine

appreciation of the effort of the framers only be through successful implementation of the Plan

and consequently improving the performance of the Works and Transport Sector.

It is my pleasure to launch this Strategic Plan and flag off its Implementation.

John Byabagambi

MINISTER OF STATE FOR WORKS AND TRANSPORT (WORKS)

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LIST OF ACRONYMS

ARB Architects Registration Board

CAA Civil Aviation Authority

CMAP Change Management Action Plan

CMT Change Management Team

CSR Corporate Social Responsibility

DEW Director of Engineering and Works

DFA Department of Finance and Administration

DPP Department of Policy and Planning

DOT Director of Transport

DUCAR District, Urban and Community Access Roads

EAC East Africa Community

ERB Engineers Registration Board

FUCO Federation of Uganda Consulting Organizations

IAU Internal Audit Unit

ISU Institution of Surveyors of Uganda

LG Local Government

MEACA Ministry of East African Community Affairs

MDAs Ministries, Departments and Agencies

MDGs Millennium Development Goals

MELTC Mt. Elgon Labour-based Training & Centre

MFPED Ministry of Finance, Planning and Economic Development

MLHUD Ministry of Lands, Housing and Urban Development

MoLG Ministry of Local Government

MoPS Ministry of Public Service

MoU Memorandum of Understanding

MoWT Ministry of Works and Transport

MWE Ministry of Water and Environment

NCI National Construction Industry

NCIP National Construction Industry Policy

NDP National Development Plan

NRSC National Road Safety Council

NRSA National Road Safety Authority

NTMP National Transport Master Plan

PPDA Public Procurement and Assets Disposal Act

PS Permanent Secretary

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PSV Public Service Vehicle

RC Resource Centre

SRB Surveyors Registration Board

SWG Sector Working Group

TLB Transport Licensing Board

TMT Top Management Team

TSIMS Transport Sector Information Management System

TSWG Transport Sector Working Group

UACE Uganda Association of Consulting Engineers

UBOA Uganda Bus Owners Association

UCICO Uganda Construction Industry Commission

UCTA Uganda Commercial Transporters Association

UIPE Uganda Institute of Professional Engineers

UIPP Uganda Institute of Physical Planners

UPTA Uganda Pick-Up Truckers Association

UNABCEC Uganda National Association of Building and Civil Engineering Contractors

UNRA Uganda National Roads Authority

URC Uganda railways Corporation

URF Uganda Road Fund

US Under Secretary

UTODA Uganda Taxi Operators Association

WTS Works and Transport Sector

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LIST OF TABLES

Table 1: Rail Sub-Sector Performance

Table 2: Medium-Term Expenditure Framework (MTEF) 2011/12-2015/6

Table3: Ministry Budget Estimates (UGX.Bn) 2011/12-20`5/16

Table 4: Transport Sector Performance Indicators

Table 5: Alignment of Golden Indicators with NDP Objectives

Table 6: Risk Analysis

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EXECUTIVE SUMMARY

The Strategic Plan sets out a roadmap for executing the functions of the Ministry in the next Five

years (2011-2016). The Plan aims to competitively meet the expectations of the diverse

stakeholders, build capacity of the selected sector players, inform the annual budgeting process

and foster strategic alliance and partnerships to attract funding to the Sector.

The Strategic Plan presents the mandate, vision, and mission of the Ministry. It includes the

organizational structure of the Ministry, the Situation Analysis, Staffing Levels, Transport

Agencies, Key Functions and Modes of Transport, status of the existing Policies and Legislation

governing the Works and Transport Sector. The Plan presents the Sector Strategic Objectives,

Key Outputs, the Implementation Strategy, Financing Plan and the Monitoring and Evaluation

Strategy.

To achieve the mission, the Ministry has well trained human resource, physical assets, staff

development plan, essential sector policies and a clear mandate. On the other hand, there are

issues which constrain effective service delivery such as limited teamwork, low levels of

confidence among the staff, scattered offices and inadequate contract management skills. The

Ministry benefits from a team of committed Development Partners, prioritization of the sector by

government, functional Transport Agencies and East African Community initiatives in the

Transport Sector as avenues which can be used to improve service delivery. Conversely, there

are few threats which affect the Ministry in pursuance of its mandate. These include staff turn-

over, unplanned/emergency intervention on the road network ravaged by rains/floods, frequent

external audits and procurement reviews.

The Strategic Plan was premised on the National Development Plan and the National Transport

Master Plan including the Master Plan for GKMA. In line with the Ministry and departmental

mandates, Interventions, strategies and outputs to address the Sector objectives were developed.

The Ministry will require input of other Sector players in the fulfillment of the seven strategic

objectives. Departmental budgets to make up the total budget that covers five years were

developed. Equally, the overall budget was guided by MTEF ceilings.

Monitoring and Evaluation of the Plan was based on the Indicators earmarked in the Sector

Monitoring and Evaluation Framework. The indicators will measure the progress of the

interventions and outputs. The indicators measure the sector-wide performance aimed at

informing overall strategic management including review sector policies.

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The key assumptions made in the Strategic Plan are that; Ministry will retain its structure and

mandate, the GoU budget and donor support will be sufficiently maintained to finance the

departmental activities and top management assumes ownership of the Plan. The Plan identifies

key possible risks and these include unpredictable funding, budget cuts, declining Donor

confidence, poor collaboration among sector agencies, attracting committed and competent staff

turnover, staff indiscipline, weak and unprofessional private sector.

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CHAPTER ONE

1.0 INTRODUCTION

1.1 Overview

The Strategic Plan of the Ministry of Works and Transport was formulated to determine the

direction and destination of the Ministry for the next five years and how it is going to get there.

The Plan sets out an implementation framework for undertaking the key functions of the

Ministry for the period 2011-2016. The Strategic Plan was formulated in line with the National

Development Plan (2010/11 -2014/15) and the National Transport Master Plan (NTMP) which

includes a Transport Master Plan for Greater Kampala Metropolitan Area (TMP/GKMA) (2008-

2023).

The Plan is a product of a Change Management Process undertaken to re-focus the Ministry after

a restructuring process carried out in 2008. The restructuring and reforms in the Sector resulted

into:

a) Creation of the Uganda National Roads Authority (UNRA), entrusted with responsibility

of planning, constructing and maintening of national roads;

b) Creation of the Uganda Road Fund (URF), entrusted with responsibility of determining,

receiving, and directly transferring the fuel levy and other road user taxes directly to

UNRA and Local Governments for road maintenance.

c) A downsizing and transforming the functions of the Ministry of Works and Transport.

The restructuring was meant to spin off and devolve the Ministry functions that were inconsistent

with its role, such as road construction and maintenance, road development, plant management,

ferry services management, axle load control management etc. These functions were included in

the portfolio of the Uganda National Roads Authority which is an implementing agency.

Likewise, other modes of transport such as air and railway transport are shouldered by the Civil

Aviation Authority and Uganda Railways Corporation/Rift Valley Railways respectively. The

Ministry of Works and Transport retained the key functions of policy formulation, planning,

Regulation, Setting Standards, Advocacy Monitoring and Evaluation. The Ministry is the Sector

leader with the overall responsibility of determining the strategic direction for the development

of the Transport Sector.

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1.5 Structure of the Strategic Plan

The plan is comprised of four Chapters; Chapter One presents the overview, mandate, vision and

mission, key functions and Values/Principles. Chapter two presents the contextual analysis,

Sector Agencies and modes of transport and lastly an analysis of the SWOT (Strength,

Weaknesses, Opportunities and Threats); Chapter Three covers objectives, outputs, Key

assumptions implementation strategy and financingthe Plan and Chapter Four presents the

monitoring and evaluation plus the risk analysis. Departmental action plans and activity budgets

are annexes at the end.

1.2 Significance and Purpose of the Strategic Plan

The Strategic Plan for the MoWT charts out strategies towards attainment of the vision.

Specifically, the plan aims to position the Ministry effectively to;

a) Meet the expectations of diverse stakeholders

b) Be a one stop reference for the activities to deliver the Ministry’s mandate

c) Build capacity for the Ministry and selected sector players

d) Inform the annual budgeting process

e) Strengthen professionalism in the Sector

f) Forge strategic alliances and partnerships so as to attract funding to develop the Sector.

1.3 Process of Developing a Strategic Plan

The Strategic Plan was developed through a consultative and participatory process within the

Ministry and with key transport stakeholders. Towards the end of 2010, the Senior Management

Team of MoWT engaged in a brain-storming session in Jinja and carried out a SWOT analysis of

the Ministry taking cognizance of the restructuring and the revision of the Ministry’s mandate. A

Task Team was formed to engage departments to formulate action plans and cost the Strategic

Plan. A workshop for Senior Officers to discuss the first Draft Strategic Plan was held in July

2011, A Senior Management meeting was held in December to review the second draft and the

Strategic Plan was finally approved by the Top Management Team of the Ministry in February

2012. The involvement of the different stakeholders was important in order to ensure ownership of the

plan.

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1.2 Mandate, Vision and Mission of the Ministry

1.2.1 Mandate

The Ministry’s Mandate is to:

a) Plan, develop and maintain an economic, efficient and effective transport

infrastructure;

b) Plan, develop and maintain economic, efficient and effective transport services by

road, rail, water, air and pipeline;

c) Manage Public works including government structures and;

d) Promote good standards in the construction industry

1.2.2 Vision

To provide reliable and safe works, transport infrastructure and services.

1.2.3 Mission

To promote adequate, safe and well maintained Works and Transport Infrastructure and

Services for Social Economic Development of Uganda.

1.3 Key Functions of the Ministry

a) Initiate, formulate and develop National Policies, Plans and Programmes for safe

and efficient Public Transport Infrastructure and Services.

b) Monitor and Evaluate the Implementation of National Policies, Plans and

Programmes for safe and efficient Works, Public Transport Physical

Infrastructure and Services.

c) Initiate new and review existing Laws and Regulations on Works and Transport

Infrastructure and Services.

d) Set standards for the construction industry, transport infrastructure and services.

e) Enforce compliance to national policies, laws regulations and guidelines on works

transport ways infrastructure and services.

f) Monitoring and Evaluation of the performance of Transport Agencies.

g) Inspect and license Public Transport Vehicles (PSVs).

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h) Provide technical support for contract works, including construction and

maintenance undertaken by other Government Ministries, Departments and

Agencies (MDAs).

i) Initiate and formulate plans and policies for management of public buildings.

j) Set and monitor national standards on public buildings.

k) Carry out research and develop local materials and technology for construction

industry.

1.4 Values and Principles

The values and principles that guide and consign the staff and Political leadership of the

Ministry of Works and Transport to the above Mandate, Vision and Mission in providing

services are enlisted below:

a) Professionalism: adherence to the defined rules, standards and guidelines of the

respective disciplines, exhibiting professionalism, competence and honesty.

b) Integrity: highest standards of integrity, MoWT shall not place its self under any

financial or other obligations to individuals or organizations that might seek to

compromise our professional behavior in performance of our duties.

c) Quality Assurance: We shall put in place measures and mechanisms that will

ensure our clients deliver/receive quality services and works within budget and

time.

d) Selflessness: We shall put public interest above personal interest without

consideration of any financial or material benefit and gain.

e) Objectivity: We shall make decisions based on merit, researched information,

professional codes and other codes of good practice.

f) Customer/Client focus: We shall put the interests of our customers/clients as our

first priority. We shall always seek to meet our customers’ needs and expectations.

g) Partnership: We shall engage our partners in planning, designing, implementing,

monitoring and evaluating our programmes and Projects.

h) Optimal use of resources: We shall optimally use resources in the attainment of

the Ministry objectives and targets.

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i) Transparency and Accountability: We shall be transparent and accountable for

our decisions, actions and inactions.

j) Responsiveness: We shall respond to our clients effectively and efficiently when

called upon.

k) Impartiality: We shall provide services to all clients without discrimination on the

basis of gender, race, colour and religion or creed or ideological orientation or

social status.

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CHAPTER TWO

2.0 CONTEXTUAL ANALYSIS

The Strategic Plan was developed in line with the National Development Plan (NDP). This

chapter presents the environment in which the Ministry operates. It specifically presents the

Transport and Works Sector Agencies, Modes of Transport, Policies and Legislations, the

Situational Analysis, the Organization Structure and Staffing Levels.

The National Development Plan

The National Development Plan (NDP), a new development framework for the GoU for the

period 2009/10-2013/14, highlights the strategic agenda for development and further details

priority interventions in all sectors of the economy including health nutrition. The overall goal of

the NDP is to accelerate economic growth to reduce poverty. The NDP seeks to achieve 7

development objectives as follows:

• Increasing household incomes;

• Enhancing the quality and availability of gainful employment;

• Improving the stock and quality of economic and trade infrastructure;

• Increasing availability and access to quality social services;

• Promoting innovation and competitive industries;

• Harnessing natural resources and the environment for sustainable development; and

• Strengthening good governance and improving human security

The NDP therefore acknowledges that development of the Works and Transport Sector is a

critical component of economic development.

2.1 Works and Transport Sector Agencies

2.1.1 Uganda National Roads Authority

UNRA was established by the Uganda National Roads Authority Act, 2006, to manage, maintain

and develop the national road network. The Authority became operational in July 2008. The

Authority is gradually building its capacity to deliver its mandate to construct and maintain

national roads. The Ministry exercises its policy guidance and oversight over UNRA based on an

annual Performance Agreement.

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2.1.2 Civil Aviation Authority

CAA exercises both regulatory and operational authority over Entebbe international airport and

the other airfields located around the country. CAA also designates domestic and international

air carriers.

The Authority monitors air safety regulations and standards management in collaboration with

the Civil Aviation Safety and Security Oversight Agency (CASSOA) that was recently

established by the EAC Partner States. The Ministry exercises its policy guidance and oversight

over CAA based on a Memorandum of Understanding.

2.1.3 Uganda Road Fund

URF was established in 2008 by an Act of Parliament to carry out the following functions:

a) To finance the routine and periodic maintenance of public roads in Uganda

b) To ensure that public roads are maintained at all times; and

c) To advise the Minister on:-

i. Preparation and effective implementation of the Annual Road Maintenance

Program; and

ii. Control of overloading of vehicles on public roads.

The Ministry, in collaboration with the Ministry of Finance, Planning and Economic

Development, exercises its policy guidance and oversight responsibility to URF based on a

Performance Agreement.

2.1.4 Uganda Railways Cooperation

The Government strategy for the rail sub-sector is through long-term concessioning of

infrastructure maintenance and rail services to the private sector while retaining responsibility for

regulation. URC, however, remains responsible for regulation and oversight of the rail sub-sector

as well as management of railway stock and assets that are excluded from the concession. The

Corporation is also responsible for management of the Inland Water Ports. The Ministry

exercises its policy guidance and oversight responsibility for railway operations based on a

memorandum of understanding.

2.1.5 Transport Licensing Board (TLB)

Transport Licensing Board (TLB) is a Statutory Body established by an Act of Parliament, under

the Traffic and Road Safety Act, 1998. The main functions of the Board are to regulate the use of

public Transport vehicles; private omnibuses; goods transport vehicles throughout Uganda in

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accordance with the provisions of the traffic and Road Safety Act, (1998) through granting

routes for bus operations inspect and licensing Inland Water Transport Vessels.

2.1.6 National Road Safety Council (NRSC)

The National roads Safety Council promotes road safety education and conducts public

awareness campaigns to ensure safety on the road network.

2.1.7 Engineers Registration Board (ERB)

ERB was established by an Act of Parliament, under the Engineers’ registration Act 1969

(Chapter 271). The board regulates and controls Engineers and their activities within Uganda and

to advise the Government in relation to those functions.

2.1.8 Uganda Institution of Professional Engineers (UIPE)

The UIPE was established as an Association of Professional Engineers of Uganda in 1972, as a

successor to the defunct East Africa Institution of Engineers (EAIE) which had started in 1945.

The objectives and purposes of the Uganda Institution of Professional Engineers are to promote

the general advancement of the science and practice of engineering and its applications, and to

facilitate the exchange of information and ideas on those subjects amongst the members of the

Institution.

2.2 The Works/Construction Industry

Government adopted a Policy for Development and Strengthening the National Construction

Industry (NCIP). The main objective of the NCI Policy is to improve regulation and

development of the NCI thereby addressing the constraints associated with the Industry. The

Policy notes that the National Construction Industry (NCI), comprising both the building and

civil engineering sub sectors, performs an indispensable role in building the economy. The NCI

delivers the physical infrastructure that is central to the country’s economic development. Its

activities create business to suppliers, manufacturers and offer employment to professionals,

skilled and unskilled labour. It transforms private and public plans for capital formation.

2.3 Transport Modes

The sector is composed of five transport modes, namely: road, railway, inland water transport,

air and pipeline transport.

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2.3.1 Road Transport

Road transport in Uganda is by far the most dominant mode. It plays an essential role in

facilitating the realization of economic and social development programmes. Over 95 percent of

the country's passenger and freight traffic is transported by Road, and provides almost all the

access to rural communities.

The road network is categorized as follows:

a) National roads that connect major urban and/or major regional commercial and

administrative centers;

b) District roads that connect the rural population to District administration headquarters,

major towns and trading centers; and major social amenities like hospitals and schools in

the rural areas;

c) Urban roads that lie within the boundaries of urban authorities connecting the urban

population to various facilities within the urban area; and

d) Community Access roads which provide rural communities with access to administrative

and social services, economic activities; and finally link them to the District road network

The road network is interfaced with some ferry landing sites that link roads, on opposite sides of

water-ways. Uganda is part of the northern and central transport corridors that convey both

exports and imports, via the coastal neighbors, Kenya and Tanzania respectively. The country’s

road network also provides transit corridors for the other more landlocked neighbours namely,

Rwanda, Burundi, eastern Democratic Republic of Congo (DRC) and Southern Sudan. The road

network serves national, regional and international economies. The strategic importance of

maintaining and developing the road network in good condition cannot therefore be over-

emphasized.

The Uganda road network totals 81,329km. Of this 20,000km, are categorized as National

Roads, of which 3000km are paved and the remaining 17,800km are gravel.

District Roads total to 22,750km and are virtually all unpaved, 3,579km, of the total are urban

roads, and 35,000km is Community Access roads; which are all earth.

The motorized vehicle fleet in 2008, including motorcycles, is estimated at 470,488 vehicles.

The total fleet, excluding motorcycles, is 234,036 vehicles; and of this, 60% are passenger

vehicles (buses, minibuses and cars), 25% light goods vehicles (pickup vans and 4-wheel drives),

and 12% are heavy vehicles.

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2.3.2 Rail Transport

The operation of railways in Uganda was up to 2006 under the management of Uganda Railways

Corporation, a Government statutory body. In line with the Government Policy of divestiture,

management of the railways was from 2006 concessioned to a private company, Rift Valley

Railways (RVR). The adjoining Kenya Railways was also jointly concessioned to RVR; thus

having an integral railway operation from Kampala to the sea port of Mombasa, Kenya. The

railway network in Uganda totals to 1,244.4km, of which only 258.6km (21%) are operational.

Passenger services have since been withdrawn. The routes largely offer freight services for

imports and exports. The operational routes are:

Kampala – Jinja- Tororo 249 km

Kampala – Port Bell 9.6 km

Total 258.6 km

URC progressively withdrew its services from a number of routes culminating into a total of

985.8km, 79% of the network, being closed. The non-operational routes are:

Kampala – Kasese (western extension) 333 km

Jinja – Mbulamuti - Busembatia (Busoga loop) 146 km

Tororo – Mbale– Soroti–Lira– Gulu– Pakwach (northern line) 506.8 km

Total 985.8 km

Within Uganda RVR operates services from Kampala to Tororo/Malaba (border with Kenya) and

a spur line from Kampala to Port Bell pier on Lake Victoria. From Tororo/Malaba, the Kenya

railway network joins the Uganda network connecting to the Port of Mombasa. The railway

service in Uganda is also responsible for wagon ferries and ferry routes across Lake Victoria.

From the Port Bell pier, wagon-ferries connect to the Tanzania railway network at Mwanza on

Lake Victoria; and onward to Dar-es-Salaam. The wagon ferries also join the Kenya railway

network at Kisumu and proceed to Mombasa seaport.

Uganda’s hitherto fleet of 3 wagon ferries is currently non-functional; with two wagon ferries

having collided, and one of them sunk as a result. The remaining two are grounded pending

possible repair.

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Table 1 shows value addition for Uganda Railways Corporation (URC). With the exception of

the year 2003/4 when it achieved a value addition growth rate of 2.7%, the rail sub-sector

performance declined throughout the period 2002/03 to 2006/07.

Table 1: Rail Sub-Sector Performance

Variable 2002/03 2003/04 2004/05 2005/06 2006/07

Rail Sub-sector value Addition (Million

Ushs) at constant 1997/98 prices

13,600 14,020 13,098 11,601 11,266

Rail Sub-sector Value Addition Percentage

Growth

-1.6 2.8 -6.6 -11.4 -2.9

Source: UBOS Statistical Abstract 2007 and Background to the Budget

The sub-sector had substantial negative value addition growth rates of -1.6%,-6.6%. -11.4% and

-2.9% in 2002/03, 2004/05, 2005/06 and 2006/07 respectively. This is a reflection of the decline

in the role of railway in the haulage of heavy bulk traffic, especially imports and exports. Most

of the traffic is taken on by road, increasing the number of Equivalent Standard Axles (ESAs) on

the roads and hence the rate of pavement deterioration.

2.3.3 Inland Water Transport

Uganda is endowed with an expanse of water resources in the form of lakes and rivers. Inland

Water Transport has great potential. It plays an important role in the provision of low-cost access

to remote islands and shoreline locations on the lakes and connecting desired destinations along

banks of navigable rivers. It further enhances agricultural production and the fast-growing

fishing industry by facilitating movement of agricultural produce and fish to markets and

processing facilities.

Short distance ferry services that are essentially road bridges are provided between two road

systems separated by water. The ferry services currently in operation are:

Bukakata (Masaka) – Luuku (Ssese Islands) on Lake Victoria;

Kiyindi (Mukono) – Kirongo (Buvuma Island) on Lake Victoria;

Nakiwogo (Mpigi) – Kyanvumbu (Mpigi) on Lake Victoria;

Wanseko (Masindi) – Panyimur (Nebbi) on Lake Albert;

Masindi Port (Masindi) – Kungu (Apac) on Victoria Nile;

Umi (Adjumani) – Laropi (Moyo) on Albert Nile; and

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Murchison Falls National Park (the Uganda Wildlife Authority (UWA) operates commercial

ferry services at Paraa on Victoria Nile).

With the exception of the recently acquired Kalangala Ship, plying between the mainland and

Kalangala islands, the inland water transport in Uganda is characterized by obsolete water

vessels which are in a state of disrepair; poor landing infrastructure and facilities, disjointed laws

and regulations; and inadequate planning and monitoring.

In addition, private operators provide informal services on waterways, mainly using open canoes

with onboard or outboard engines. The canoes carry passengers, goods and livestock. The vessels

are often overloaded, with the attendant risk of capsizing. As a result of the above situation,

inland water transport continues to experience frequent accidents.

2.3.4 Pipeline Transport

The bulk of the country’s white oil products are transported by pipeline from Mombasa oil

refinery to Eldoret and Kisumu, in Kenya. From Eldoret and Kisumu the oil products are

transported to Kampala by road through Malaba or Busia or by rail through Malaba or rail wagon

ferry from Kisumu to Port Bell. The governments of Kenya and Uganda agreed to extend the

Mombasa-Eldoret pipeline by 320 km to Kampala. As per the National Transport Master Plan

2009, construction of the pipeline that is expected to take 12 months, is about to start.

Meanwhile, the on-going Oil exploration along Lake Albert indicates that Uganda is set to

produce commercial quantities of Oil.

This may call for construction of an Oil pipeline to transport either the crude or refined oil,

depending on the decisions that will be taken in regard to the location of the refinery.

2.3.5 Air Transport

The aviation industry in Uganda is regulated by the Civil Aviation Authority (CAA), an

autonomous statutory body established in 1994. Uganda has one International Airport at Entebbe

and airfields distributed across the country namely: Kidepo (private), Arua, Gulu, Moroto,

Pakuba, Lira, Soroti, Masindi, Tororo, Jinja, Kasese, Mbarara, and Kisoro. Entebbe

International Airport is Uganda’s main gateway for passengers and cargo; as well as a domestic

hub for the upcountry airfields.

Uganda being a land-locked country, an efficient air transport system is of immense strategic

value for the movement of international passengers, perishable exports such as vegetables, fish,

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fruits and flowers and evacuations of emergency nature. There has been considerable increase in

international passenger traffic, growing by 149,722 passengers (an increase of 87.2%) from

171,656 in 2000 to 321,378 in 2006. The country has no national carrier and continues to be

served by various international carriers.

2.4 Policies and Legislations

The existing policies, laws and bilateral agreements governing the Sector and the new ones being

formulated/amended in the Sector are discussed below.

Existing Policies, Laws and Bilateral Agreements

a) The Roads Act, 1964 and Access to Roads Act, 1964 are being amended to include

changes in the development, maintenance and management of roads;

b) Traffic and Road Safety Act, 1998 provides for establishment of the National Road

Safety Council and the Transport Licensing Board. The Act also prescribes revised

penalties in relation to road traffic offences and for other purposes connected with road

traffic and road safety;

c) The Uganda National Roads Authority Act, 2006 provides for establishment and

operation of the Uganda National Roads Authority (UNRA) and managing the provision

and maintenance of the national roads network;

d) The Uganda railway freight services were concessioned to the Rift Valley Railways

consortium (RVR) for a term of 25 years with effect from November 1, 2006;

e) The Uganda Road Fund Act, 2008 provides for establishment the Uganda Road Fund to

fund routine and periodic maintenance of public roads;

f) Kenya and Uganda signed a bilateral agreement for the joint development and operation

of the Mombasa-Kampala standard gauge railway, 2009;

g) The National Construction Industry (NCI) Policy, 2010, to improve coordination,

regulation and development of the construction industry and establish a Uganda

Construction Industry Commission (UCICO);

h) Re-introduction of Force Account for rehabilitation and maintenance of district roads,

2010;

i) National Transport Master Plan / Greater Kampala Metropolitan Area provides a

comprehensive 15-year sector investment plan, covering roads, railways, air, water,

pipeline including urban transport in GKMA and non-motorized transport (NMT), 2010;

j) Kenya and Uganda signed a bilateral agreement for the joint development and operation

of a One Stop Boarder Post at Malaba and Busia border crossing.

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2.4.1 Key regional policies currently shaping the aviation industry:

a) The Yamoussoukro Decision spearheaded by the African Union (AU), the East African

Community Air Transport liberalization Programme under the East African Community

(EAC);

b) Common Market for Eastern and Southern Africa (COMESA) Legal Notice No. 2 on

Liberalization of Air Transport; and

c) The Communication, Navigation, Surveillance/Air Traffic Management (CNS/ATM) Master

Plan.

2.4.2 Policies and Laws in Formulation:

The Policies, strategies and laws being drafted are:

a) Communication strategy to develop programmes that will help the ministry to build and

maintain a good corporate image.

b) Road Safety Policy to improve road safety in the country and establish a National Road

Safety Agency to manage road safety;

c) Inland water transport policy;

d) National Air Transport Policy yet to be harmonized with those of other States at the

continental level;

e) Building Control Bill to provide for consolidation, harmonization and amendment of the law

relating to the erection of buildings;

f) Building standards; and establishment of a National Building Review Board and Building

Committees;

g) DUCAR Agency to enhance the status and performance of the Divisions of District and

Community Access and Urban Roads;

h) Axle Load Control Policy to regulate the overloading of vehicles on roads; and

i) Non Motorized Transport Policy in Urban Centers

j) The National Transport Policy and Strategy

k) The Uganda Railways Bill, 2007.

2.5 Strength, Weaknesses, Opportunities and Threats Analysis

The section presents the Strength, Weaknesses, Opportunities and Threats (SWOT) analysis for

the Ministry of Works and Transport.

2.5.1 Strength:

a) The Ministry has physical assets i.e. equipment, buildings and plant that are essential in

Service delivery.

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b) Human Resource (Professional and qualified personnel) to implement the Ministry

mandate.

c) Transport is regarded as one of the priority sectors by Government.

d) The Ministry has a Staff Development Plan to improve the skill of Officers and

professionalize staff.

e) Has a National Transport Master Plan and Strategic Plan to guide the Sector in long and

medium term planning.

f) The National Construction Industry Policy aimed promoting an effective, efficient and

sustainable construction industry.

2.5.2 Weaknesses:

a) Limited team work amongst staff and departments hence negatively impacting the

overall productivity and responsibility of outcomes.

b) Lack of confidence amongst staff thus leading to indecisiveness in decision making.

c) Scattered offices leading to poor coordination and time wastage.

d) Lack of a staff succession plan that promotes promotional predictability.

e) Inadequate contract management skills leading projects overruns among others.

f) Nonexistent communication system both internally and externally that subsequently

depicts Ministry negative image before the public

g) Unfilled organizational structure leading to untimely completion of assignments.

h) Lack of clear mechanisms for monitoring the Transport Agencies within the Ministry.

2.5.3 Opportunities:

a) Donor support (WB, EU, DANIDA etc) to compliment Government efforts in the

financing of the Sector activities.

b) Transport infrastructure and services is a key feature in the economic development of

Uganda. This makes the Sector one of the core priorities for the Country.

c) Functional Transport Agencies able to execute Sector mandate.

d) East African Community initiative enables regional planning of transport infrastructure

and facilities.

2.5.4 Threats:

a) Prolonged rains/floods which destroy roads and drainage structures.

b) Frequent restructuring of the Ministry disrupts long-term planning.

c) Staff turnover compounding the problem of understaffing

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d) Mandate grabbing by other MDAs.

2.6 Strategies to address the Weakness and Threats

a) Motivation of Staff through retooling /training and provision of work facilities/tools.

b) Construction of MoWT headquarters to reduce on the wastage of time commuting and

moving around physically as a result of scattered offices.

c) Development of a Communication strategy to improve internal and external

communication systems.

d) Signing of Performance Agreements /Memorandum of Understanding with the Transport

Agencies (UNRA, URF, CAA and URC) to facilitate performance assessment monitoring

of their work.

e) Implementation of the Staff Development Plan to enable professionalization of the Staff.

f) Formulation of project proposals to attract funding from GoU and Development Partners.

g) Capacity assessment for MoWT including strategic options for improving capacity.

h) Development of a system of performance indicators (as supplement to the Golden

Indicators) aimed at monitoring the implementing agencies.

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2.7 Structure of the Ministry of Works and Transport

OFFICE OF THE

MINISTER

PERMANENT

SECRETARY

Directorate of

Transport

Directorate of

Engineering and Works

Policy and

Planning Finance and

Administration

Transport

Regulation Construction

Standards & Quality

Roads and

Bridges

Public

Structures

Mechanical

Services Transport Services

and Infrastructure

-Internal Audit Unit

-Procurement &

Disposal Unit

East African Civil Aviation

Academy Civil Aviation Authority

Uganda Railways Corporation

National Roads Safety Council

Engineers Registration Board Transport Licensing Board

Uganda National Roads Authority

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2.8 Staffing Levels

The Ministry is headed by the Minister and deputized by two (2) Ministers; the Minister of State

for Works and the Minister of State for Transport. The Permanent Secretary/ Accounting Officer

is responsible for the overall administration of the Ministry. The Ministry has two Directorates

(Transport, and Engineering & Works) with eight departments as shown below:

No. Department Approved Staffing

Level

Unfilled Vacancies

1 Transport Regulation 46 21

2 Transport Services and Infrastructure 25 10

3 Construction Standards & Quality 103 57

4 Roads and Bridges 71 21

5 Public Structures 37 09

6 Mechanical Services 167 43

7 Policy and Planning 28 05

8 Finance and Administration 96 08

The approved staff structure is 582 positions. The current staffing position is at 499 filled while

192 are vacant. The current staffing position is more than the establishment because a number of

secretarial staff are yet to be re-designated.

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CHAPTER THREE

3.0 OBJECTIVES, OUTPUTS, IMPLEMENTATION STRATEGY AND FINANCING

The Strategic Plan is guided by the NTMP/GKMA and the NDP. The Sector objectives in the

NDP form a basis for the Ministry’s Action Plans.

3.1 Sector Objectives

a) Improve the stock and quality of road infrastructure

b) Improve traffic flow within Greater Kampala Metropolitan Area

c) Increase volume of passenger and freight cargo conveyed on rail network

d) Increase volume of passenger and cargo traffic by air transport

e) Increase volume of passenger traffic and cargo freight by marine transport

f) Increase efficiency and improve effectiveness in service delivery of transport

infrastructure and provision of transport services.

g) Strengthen the National Construction Industry.

3.2 Key Outputs of the Ministry

a) Appropriate works and Transport Services and Infrastructure policies initiated, developed

and implemented

b) Research for improvement and development of Works and Transport infrastructure and

services undertaken

c) Works and Transport infrastructure and services polices, plans, designs developed and

standards set in the construction industry including Public buildings

d) Usage of highways, water ways and aerodromes monitored, evaluated and regulated for

the safe use by the service consumers

e) Collaboration mechanisms and working linkages with other institutions that are charged

with similar responsibilities promoted

f) Develop the MOWT capacity to effectively achieve its objectives.

3.3 Key Assumptions

During the implementation of the Strategic Plan, things may happen that can affect the

successful implementation of the Plan itself. For the outputs to be met, a number of

assumptions were made. These include:

a) The Ministry will retain its mandate

b) Continued political stability.

c) Continued political support at national level

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d) Continued economic growth and consequently an increase in Government allocation

to the Ministry

e) Prudent financial management, accountability and transparency shall be key in order

to attract financial and other resources to the Ministry.

f) Availability of an effective legal and policy environment

g) The general budget and donor support will be sufficient to execute the strategic plan

h) Departments and top Management to own the plan

3.3 Implementation Strategy

The Implementation Strategy was guided by sector objectives, departmental interventions, a five-

year activity schedule and budget estimates were developed. The Works and Transport Sector

has seven objectives in the NDP. To contribute towards the achievement of the objectives,

appropriate interventions and outputs were designed by departments. See Annex 1.

3.4 Financing

The Ministry of Works and Transport will be funded by the Government of Uganda and

Development Partners. Development partner assistance is likely to be required to support high

level technical/feasibility studies and designs involving improvement of works and transport

infrastructure. GOU funding will be adequately required to support development of policy and

legal instruments, capacity building and acquisition of working tools and facilities.

The resource projection as per the current MTEF are shown in the table below.

Table 2: Medium Term Expenditure Framework (MTEF) 2011/12-2015/16 (UGX. bn)

Budget Item 2011/12 2012/13 2013/14 2014/15 2015/16

Wage 4.26 4.26 4.94 5.81 6.86

Non Wage Recurrent 15.01 15.01 16.67 18.33 23.01

Domestic Development 75.57 75.57 83.12 91.44 109.72

Donor Project 25.5 - - - -

Total Excl. Donor Project 94.84 94.84 104.73 115.58 139.59

Total Incl. Donor Project 120.34 94.84 104.73 115.58 139.59

Source: MoFPED Budget Call Circular November, 2011

The Ministry will explore possibilities of mobilizing additional resources from non traditional

sources.

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Table 3: Ministry Budget Estimates (UGX. Bn) 2011/12-2015/16

S/No Department 2011/12 2012/13 2013/14 2014/15 2015/16

1 Transport Regulation 1.280 12.93 11.470 10.520 11.170

2 Transport Services and

Infrastructure

9.0 100.44 81.04 62.79 64.345

3 Construction Standards and Quality

Management

10.080 9.404 9.382 6.391 6.182

4 Roads and Bridges 34.255 78.260 103.360 99.760 100.760

5 Mechanical Engineering Services 6.805 22.604 25.335 28.792 29.665

6 Finance and Administration 10.576 13.165 13.447 13.308 13.085

7 Policy and Planning 6.95 8.25 6.95 6.5 6.35

8 Public Structures 3.3 3.65 3.67 3.7 3.7

Total 82.246 248.703 254.654 231.761 235.257

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CHAPTER FOUR

4.0 MONITORING, EVALUATION AND RISK ANALYSIS

4.1 Monitoring and Evaluation

Monitoring and Evaluation is a prerequisite for measuring performance. A mid-term review will

be carried out after two and a half (2.5) years of plan implementation. This will be done to ensure

that resources allocated towards the implementation of the plan are translated into a long-term

impact in the Sector. A set of Key Performance Indicators developed in the Sector Monitoring

and Evaluation framework will be largely used to measure attainment of the objectives.

A mid-term review will be undertaken in the FY 2013/14 and the final evaluation at the end of

the implementation period. Key lessons learnt will be documented and these will form a basis for

future improvement.

Evaluation will be conducted under two categories;

a) Departmental assessments on the basis of the work plans as indicated in Annexes 1.

b) The Ministry will be evaluated on the basis of the overall performance under the 17

Golden indicators contained in the sector M&E framework.

4.2 Key Performance Indicators

Monitoring and Evaluation will be undertaken to ensure successful implementation of the Plan.

An M&E Framework was formulated. It consists of 17 key sector performance indicators- the

Golden Indicators. These summarize the transport situation in the road, rail, air and water

transport sub-sectors, thereby enabling results-based management of the Sector. The Golden

Indicators are related to the mandate and functions of the Ministry and its Agencies. The

indicators complement other sets of indicators, notably those used in the Annual Government

Performance Report and the JAF.

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Table 4: Transport Sector Performance - Golden Indicators

No Indicator Unit Included

in JAF 3

1 Road network Condition

- National roads (paved) – fair to good %

- National roads (unpaved) – fair to good %

- District roads – fair to good (Note 1) % Yes

- Urban roads (paved) – fair to good (Note 1) %

- Urban roads (unpaved) – fair to good (Note 1) %

2 Paved road network

- National roads Km

- Urban roads Km

3 Road safety

- Fatalities per 10,000 vehicles No.

- Total fatalities No.

- Total registered vehicles (Note 2) No.

4 Road service level – travel time (Note 3)

- On national roads Minutes/ km

- On district roads Minutes/ km

- In Kampala Minutes/ km

5 Road construction/ maintenance cost (Note 4)

- National roads – New construction USD/km

- National roads – Re-construction USD/km

- National roads – Rehabilitation USD/km

- National roads – Periodic maintenance USD/km

- National roads – Mechanized routine

maintenance USD/km

- District roads – Rehabilitation USD/km

- District roads - Periodic maintenance USD/km

- District roads - Routine maintenance USD/km

- Urban roads – Rehabilitation USD/km

- Urban roads - Periodic maintenance USD/km

- Urban roads - Routine maintenance USD/km

- Community Access Roads - Routine USD/km

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No Indicator Unit Included

in JAF 3

maintenance

6 Rural accessibility

- Rural population living within 2 km of all

weather road

(Note 5)

% Yes

- All year motorable Community Access Road

network Km

7 Road maintenance needs met

Maintenance budget relative to requirement

- National roads % Yes

- District roads %

- Urban roads %

Maintenance spending relative to release

- National roads %

- District roads %

- Urban roads %

- Community Access Roads %

8 Compliance with axle load regulation

- Overloaded vehicles % Yes

- Average overload per axle Tons

- Number of weighed vehicles No.

- Number of overloaded vehicles No.

9 Rail freight volume

Total freight carried Tonne-km

10 Rail modal share at Malaba and Port Bell border

points

- Total freight crossing the two borders Million tones

- % freight that crosses the two borders by rail %

11 Rail modal share on Lake Victoria ferries

- % freight transported on ferries by rail,

registered at Port Bell. (For total freight

registered at Port Bell refer Indicator 16)

%

Rail efficiency

12 Locomotive productivity Km/ loco/ day

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No Indicator Unit Included

in JAF 3

13 Wagon utilization

- Wagon transit time Days

- Wagon turn-round time Days

14 International aircraft movements

- - Commercial No.

- - Non commercial No.

15 Passenger traffic

International passengers

- Embarking No. (´000)

- Disembarking No. (´000)

- Transit No. (´000)

Domestic passengers

- Embarking No. (´000)

- Disembarking No. (´000)

16 Freight on Lake Victoria

- Total freight on ferries (as registered at Port Bell

border post) Million tones

17 Passenger traffic (Note 6)

- Entebbe - Kalangala No, (´000)

- Port Bell - Mwanza No. (´000)

- Jinja-Muzoma No. (´000)

Notes:

Measurements will have effect at the end of the FY.

USD Exchange Rate at the end of the FY to be recorded

1. Reliability of data to be defined.

2. Includes motorcycles. Reliability of data to be defined.

3. UNRA will identify suitable system for annual implementation, starting 2012 with data

available August 2012 and following years.

4. Definition of work categories required.

5. UBOS has been requested to include relevant question in 2011/12 (and following years’)

survey. Computed data will be ready as from August 2013. Usefulness of computed data to

be evaluated before use as indicator.

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6. MOWT Transport Services and Infrastructure Department will identify suitable survey

system for annual implementation, starting next year with data available for reporting August

2012 and following years. 3 initial routes have been identified as representing total.

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Table 5: Alignment of Golden Indicators with Works and Transport Sector Objectives in the NDP

The seven transport sector objectives of

the NDP

Golden indicator

No. Measures directly aligned Indirect measures

Improve the stock and quality of road

infrastructure

2 Paved road stock

1 Road condition

6 Rural accessibility

7 Road maintenance needs met

4 Road service level: Travel time

8 Compliance with axle load regulation

Improve the traffic flow within the Greater

Kampala Metropolitan Area

4 Road service level: Travel time

Increase the volume of passengers and

freight conveyed on the rail network

8 Compliance with axle load

regulation

9 Rail freight volume

10 Rail modal share at Malaba and Port

Bell

11 Rail modal share at Lake Victoria

12 Locomotive productivity

13 Wagon utilization

Increase the volume of passenger and cargo

traffic by air transport

14 Aircraft movements

15 Passenger traffic

Increase the volume of passenger traffic and

freight by marine transport

16 Freight on ferries

17 Passenger traffic

Increase efficiency and improve 7 Road maintenance needs met: 1)

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___________________________________________________________________________

Vision- To provide reliable and safe works, transport infrastructure and services.

28

effectiveness in service delivery of transport

infrastructure and provision of transport

services

approved budget to need, and 2)

expenditure to approved budget

12 Locomotive productivity

13 Wagon utilization

5 Road construction/ maintenance cost

3 Road safety: Fatalities

Strengthen the national construction industry 5 Road construction/ maintenance cost

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___________________________________________________________________________

Vision- To provide reliable and safe works, transport infrastructure and services.

29

4.3 Risk Analysis

The risk analysis is summarized in the table below:

Table 6: Risk Analysis

Risk

No.

Risk Mitigation Measure

Risk A

Funding:

i. Late release of funds

ii. Budget cuts

iii. Low Absorption Capacity

iv. Unplanned activity

Prioritize our activities

Procure early

Strengthen Contract Management

Improve Ministry Efficiency

Ensure sufficient manpower

Risk B

Declining Donor confidence in the

performance of the Sector

Improved reporting and timely

accountability

Conduct regular integrity surveys.

Pursue result oriented performance

Talk shows on radios and television

stations

Risk C

Poor collaboration among the

various Sector Agencies (UNRA,

URF, CAA, URC, KCCA)

Prepare clear MoUs between the

Agencies.

Agreements, laws and regulations

should be put clearly in place.

Set up joint REGULAR meetings, and

share plans, budgets and reports with

line Agencies.

Risk D

Attracting committed and

competent staff

Implement inbuilt public service

motivational incentives

Develop and implement a Ministry

proactive communication strategy

Risk E

Staff Turnover

Lobby MoPS to increase performance

incentives

Provide relevant training

Ministry should implement Human

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Vision- To provide reliable and safe works, transport infrastructure and services.

30

Risk

No.

Risk Mitigation Measure

Resource Development Plan

Implementing the schedule of duties

Team building

Risk F

Adjust and adopt to new MoWT

restructuring demands and

obligations

Setting up change management team to

champion the change. Management

system

Staff Re-Orientation retreat

Team building retreat

Refresher courses

Promote/reward innovation/research

Risk F

Adjust and adopt to new MoWT

restructuring demands and

obligations

Setting up change management team to

champion the change. Management

system

Staff Re-Orientation retreat

Team building retreat

Refresher courses

Promote/reward innovation/research

Risk G

Insufficient knowledge regarding

Procurement laws and regulations

Conduct regular/continuous

procurement training and mentoring

Pursue the accreditation of the form of

contract by PPDA

Administrative measures taken

especially on those that have intentional

reasons

Risk H

Indiscipline and slowness of staff

performance

Conduct refresher trainings on discipline

and disciplinary procedures in the Public

Service including the appeal

mechanisms.

General training of staff on the relevant

laws and regulations governing the

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___________________________________________________________________________

Vision- To provide reliable and safe works, transport infrastructure and services.

31

Risk

No.

Risk Mitigation Measure

service(Public Service Standing Orders,

Code of Ethics etc

Conduct periodic staff performance

appraisals and take appropriate action

Risk I

Lack of confidence, decision

making

Empowerment

Mentoring and training

Proper delegation

Risk J

Weak unprofessional private sector

Identify weaknesses

Develop guidelines

Training and mentoring

Operationalize and strengthen the

regulating bodies (ERB, UIPE,

Proposed UCICO etc)

Risk K

Continuous restructuring of the

Ministry/Ministries

Keep reviewing the Ministry Structure

Setting up change management team to

champion the change. Management

system

Staff Orientation retreat

Team building retreat

Refresher courses

Promote/reward/innovation/research.

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32 | P a g e

Annex 1: Annual Outputs and Budget

Transport Regulations

Objective Intervention Output Budget (bn UGX) / Annual Milestones

2011/12 2012/13 2013/14 2014/15 2015/16

Improve the

stock and

quality of road

infrastructure

Monitor

compliance and

carry out an

inventory of road

signs on the paved

National roads.

Inventory of road

signs on national

roads carried out

- 0.4 0.44 0.48 0.52

- Report on the

3200km of Km

of paved roads

covered

Report on the

3200km of Km

of paved roads

covered

Report on the

3200km of Km

of paved roads

covered

Report on the

3200km of Km

of paved roads

covered

Disseminate road

furniture

standards to

Contractors and

other stakeholders

40 stakeholder

sensitization

workshops

conducted

0.03 0.04 0.05 0.06 0.06

Report for 8

workshops

produced

Report for 8

workshops held

produced

Report for 8

workshops held

produced

Report for 8

workshops held

produced

Report for 8

workshops held

produced

Improve the

traffic flow

within the

Greater

Kampala

Metropolitan

Area

Initiate qualitative

economic

regulation of

passenger

transport

Qualitative

economic

regulations

developed

- 0.2 0.2 0.2 0.2

- Copy of

regulations

developed

Copy of

regulations

developed

Copy of

regulations

developed

Copy of

regulations

developed

Campaigns on

passenger

transport

regulation and

safety carried out

- - 0.4 0.45 0.50

- - Report on the

eight campaigns

conducted

produced

Report on the

eight campaigns

conducted

produced

Report on the

eight campaigns

conducted

produced

Develop

regulations to

govern Bus Rapid

Transport system

along other

transport modes

A set of

regulations

developed

- 0.5 0.3 - -

- Draft Copy of

regulations

developed

Final Draft copy

of regulations

presented to

Parliament

- -

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____________________________________________________________________________________________________________

Vision- To provide reliable and safe works, transport infrastructure and services.

Objective Intervention Output Budget (bn UGX) / Annual Milestones

2011/12 2012/13 2013/14 2014/15 2015/16

Increase the

volume of

passenger and

freight cargo

conveyed on

the rail

network

Review and

update policies,

laws and

regulations

regarding rail

transport

Policies, laws and

regulations

governing railway

transport reviewed

and disseminated

- 0.5 0.6 0.2 0.2

- Draft copy of

the up-to-date

policies, laws

and regulations

Draft copy of the

up-to-date

policies, laws

and regulations

Report on

dissemination

workshop

produced

Report on

dissemination

workshop

produced

Develop safety

standards for

railway transport

A set of safety

standards

formulated

- - 0.3 0.35 -

- - Draft copy for

safety standards

formulated

A set of safety

standards

produced

-

Disseminate the

policy, laws,

regulations and

safety standards

for railways

- 0.5 0.5 0.6 0.65

- 8 workshops

conducted and

report produced

8 workshops

conducted and

report produced

8 workshops

conducted and

report produced

8 workshops

conducted and

report produced

Monitor

compliance to the

railway transport

safety standards

Locomotives,

rolling stock and

railway line

monitored

- 0.5 0.55 0.6 0.65

90% of

locomotives,

rolling stock

and 1032Km of

railway line

monitored.

90% of

locomotives,

rolling stock and

1032Km of

railway line

monitored.

90% of

locomotives,

rolling stock and

1032Km of

railway line

monitored.

90% of

locomotives,

rolling stock and

1032Km of

railway line

monitored.

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34

____________________________________________________________________________________________________________

Vision- To provide reliable and safe works, transport infrastructure and services.

Objective Intervention Output Budget (bn UGX) / Annual Milestones

2011/12 2012/13 2013/14 2014/15 2015/16

Capacity Building

CB) carried out for

the railway

transport

- 0.2 0.2 0.2 0.2

Reports on CB

Carried out

produced

Reports on CB

Carried out

produced

Reports on CB

Carried out

produced

Reports on CB

Carried out

produced

Increase the

volume of

passenger and

cargo traffic by

air transport

Review the

existing BASA’s

annually

All existing

BASA’s reviewed.

- 0.3 0.4 0.4 0.4

- 40 BASA’s

reviewed and

quarterly reports

produced.

40 BASA’s

reviewed and

quarterly reports

produced.

40 BASA’s

reviewed and

quarterly reports

produced.

40 BASA’s

reviewed and

quarterly reports

produced.

Operationalise

Aviation Accident

Investigation

Body

Activities of the

Aviation Accident

Investigation Body

operationalised.

- 0.2 0.2 0.2 0.25

- 10 activities

carried out.

10 activities

carried out.

10 activities

carried out.

10 activities

carried out.

Operationalise the

National search

and rescue body

National Search

and Rescue

institution

operationalised

- 0.10 0.25 0. 28 0.28

10 activities

carried out and

reports prepared

10 activities

carried out and

reports prepared

10 activities

carried out and

reports prepared

10 activities

carried out and

reports prepared

Improve

coordination of

EAC and National

Air transport

facilitation

programmes

Programmes

effectively

coordinated and

facilitation

meetings held

- 0.30 0.35 0.30 0.30

- 12 coordination

programs and

facilitation

meetings held

12 coordination

programs and

facilitation

meetings held

12 coordination

programs and

facilitation

meetings held

12 coordination

programs and

facilitation

meetings held

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35

____________________________________________________________________________________________________________

Vision- To provide reliable and safe works, transport infrastructure and services.

Objective Intervention Output Budget (bn UGX) / Annual Milestones

2011/12 2012/13 2013/14 2014/15 2015/16

Develop a policy

on Entebbe

International

airport as a

regional hub

Policy on Entebbe

as a regional hub

developed

- 0.20 0.30 - -

- Draft policy in

place

Approved policy - -

Develop a policy

to re- establish

national Airline

Policy for a

National Airline

developed

- 0.2 0.3 - -

Draft policy in

place

Approved policy - -

Increase the

volume of

passenger and

cargo traffic by

marine

transport

Formulate a

policy for inland

water transport

and

Review the laws

and regulations of

inland water

transport

Consultants to

formulate a policy,

review the laws

and regulations of

Inland Water

Transport (IWT)

engaged.

- 0.5 0.5 0.2 0.2

- IWT draft

policy

-up-to-date

IWT laws &

regulations

- IWT draft

policy

-up-to-date IWT

laws &

regulations

Reports for

dissemination of

Policy, laws and

regulations

prepared

Reports for

dissemination of

Policy, laws and

regulations

prepared

Stock of IWT

vessels and

landing sites on all

navigable water

bodies undertaken

- 0.25 0.25 - -

Inventory report Inventory report - -

Concessioner for - 0.010 0.01 0.3 0.3

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____________________________________________________________________________________________________________

Vision- To provide reliable and safe works, transport infrastructure and services.

Objective Intervention Output Budget (bn UGX) / Annual Milestones

2011/12 2012/13 2013/14 2014/15 2015/16

privatizing IWT

survey and

inspection

procured.

- Concessioner

procured.

Concessioner

procured.

Vessels

Inspection

reports

Vessels

Inspection

reports

Capacity Building

(CB) for IWT

carried out

- 0.2 0.2 0.2 0.2

- Reports on CB

Carried out

produced

Reports on CB

Carried out

produced

Reports on CB

Carried out

produced

Reports on CB

Carried out

produced

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37

____________________________________________________________________________________________________________

Vision- To provide reliable and safe works, transport infrastructure and services.

Objective Intervention Output Budget (bn UGX) / Annual Milestones

2011/12 2012/13 2013/14 2014/15 2015/16

Disseminate the

policy, laws and

regulations of inland

water transport

Eight

dissemination

workshops held

per year

- 0.5 0.5 0.6 0.7

- 8 workshops

conducted.

8 workshops

conducted.

8 workshops

conducted.

8 workshops

conducted.

Develop safety

standards for inland

water transport

Inland water

transport safety

standards

formulated

- 0.7 0.7 0.75 0.86

- A set of inland

water transport

safety standards

formulated

A set of inland

water transport

safety standards

formulated

Inland water

transport safety

standards

disseminated.

Inland water

transport safety

standards

disseminated.

Monitor safety

compliance of ports,

landing sites and

vessels.

Two Ports and 20

landing sites

monitored

0.1 0.15 0.15 0.15 0.15

Monitoring

reports

produced

Monitoring

reports

produced

Monitoring

reports produced

Monitoring

reports produced

Monitoring

reports

produced

Enhancement of

inland water transport

safety

Inland water

transport vessels

inspected and

licensed.

Sensitization

campaigns carried

out.

0.05 0.4 0.5 0.6 0.75

400 vessels

inspected

and licensed.

Report on

the eight

sensitization

campaigns

carried out.

400 vessels

inspected and

licensed.

Report on the

eight

sensitization

campaigns

carried out..

400 vessels

inspected and

licensed.

Report on the

eight

sensitization

campaigns

carried out..

400 vessels

inspected and

licensed.

Report on the

eight

sensitization

campaigns

carried out.

400 vessels

inspected and

licensed.

Report on the

eight

sensitization

campaigns

carried out..

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____________________________________________________________________________________________________________

Vision- To provide reliable and safe works, transport infrastructure and services.

Objective Intervention Output Budget (bn UGX) / Annual Milestones

2011/12 2012/13 2013/14 2014/15 2015/16

Increase

efficiency and

improve

effectiveness in

the service

delivery of

transport

infrastructure and

provision of

transport services.

Develop a road

safety policy

Concessioner for

Privatizing motor

vehicle inspection

procured.

0.1 0.4 - - -

Concessioner

procured.

Concessioner

procured.

- - -

Vehicle Master

Testing Center

established

- 0.5 1.0 - -

- Setting up a

Vehicle Master

Testing Center

Commenced

Vehicle Master

Testing Center

established

- -

Private Vehicle

inspection Centers

Monitored

- - 0.2 0.3 0.4

- - Quarterly

monitoring

reports prepared

Quarterly

monitoring

reports prepared

Quarterly

monitoring

reports prepared

Establish National

Road Safety

Authority (NRSA)

established

- 0.48 - - -

- NRSA

established

- - -

Crash Data base

established

- 0.8 0.8 0.8 0.8

- Crash Data base

established

Updated the data

base in place.

Updated the data

base in place.

Updated the data

base in place.

Driving

schools/instructors

licensed and

- 0.25 0.25 0.25 0.25

- 50 Driving

Schools and 100

50 Driving

Schools and 100

50 Driving

Schools and 100

50 Driving

Schools and 100

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____________________________________________________________________________________________________________

Vision- To provide reliable and safe works, transport infrastructure and services.

Objective Intervention Output Budget (bn UGX) / Annual Milestones

2011/12 2012/13 2013/14 2014/15 2015/16

monitored Instructors

licensed and

monitored.

Instructors

licensed and

monitored

Instructors

licensed and

monitored

Instructors

licensed and

monitored

Regulations for

Traffic and Road

Safety Act 1998

reviewed, updated

and formulated.

- 0.4 - - -

- Regulations for

Traffic and

Road Safety Act

1998 reviewed,

updated and

formulated.

- - -

MTRA

established.

- 0.65 - - -

- MTRA

established.

- - -

Performance of

Authorities formed

and concessioned

monitored

- - 0.3 0.3 0.4

- - Monitoring

reports compiled

Monitoring

reports compiled

Monitoring

reports compiled

Widen the legal

and regulatory

framework

Laws and

regulations on

Pipeline transport

reviewed and

updated

- 0.1 0.12 - -

- Draft up-to-date

laws and

regulations for

pipeline

transport

Up-to-date laws

and regulations

for pipeline

transport

- -

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40

____________________________________________________________________________________________________________

Vision- To provide reliable and safe works, transport infrastructure and services.

Objective Intervention Output Budget (bn UGX) / Annual Milestones

2011/12 2012/13 2013/14 2014/15 2015/16

Develop an

Axle load

Policy

Draft Axle Load

Policy in

formulated

- 0.5 0.3 0.3 0.3

- A draft Axle

Load Policy

submitted to

cabinet.

Policy approved

by Parliament

Reports on

policy

implementation

Reports on

policy

implementation

Procurement of

Monitoring

equipment

Monitoring

equipment

procured.

- 0.6 0.2 0.25 0.3

- A set of

equipment

procured and

maintained.

Monitoring

reports

Monitoring

reports

Monitoring

reports

Enhancement

of Inspection

and Licensing

of PSVs.

Inspection and

licensing of PSVs

enhanced

1.0 1.1 1.2 1.3 1.4

18000 No. of

PSVs

inspected

and licensed.

19000 No. of

PSVs inspected

and licensed.

20000 No. of

PSVs inspected

and licensed.

21000 No. of

PSVs inspected

and licensed.

22000 No. of

PSVs inspected

and licensed.

National Road

Safety

awareness

programmes

conduction.

National Road

Safety awareness

programmes

Conducted.

- 0.3 0.3 0.3 0.3

- 8 awareness

campaigns done

and reports

produced

8 awareness

campaigns done

and reports

produced

8 awareness

campaigns done

and reports

produced

8 awareness

campaigns done

and reports

produced

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____________________________________________________________________________________________________________

Vision- To provide reliable and safe works, transport infrastructure and services.

Transport Services and Infrastructure

Objective Intervention Output Budget (bn UGX) / Annual Milestones

2011/12 2012/13 2013/14 2014/15 2015/16

Improve the stock

and quality of

road infrastructure

Carry out socio-

economic studies to

assess the Impact of

the rehabilitated

National roads

Reports on

socio-economic

assessment

studies

compiled

0.8 0.8 0.8 0.8 0.8

Reports on four

Socio-economic

impact studies

compiled

Reports on four

Socio-economic

impact studies

compiled

Reports on four

Socio-economic

impact studies

compiled

Reports on

four Socio-

economic

impact studies

compiled

Reports on

four Socio-

economic

impact studies

compiled

Design and

Implementation of

OSBP strategy at

national entry points

Land

compensated

1 - - -

Katuna,

Mutukula and

Mirama hills

- - -

OSBP designed

and constructed

at border posts

0.8 20 20 0.01 0.015

Busia and

Malaba border

posts designed

and constructed

Busia and

Malaba border

posts

constructed

Busia and

Malaba border

posts

constructed

Reports on

OSBP

operations

Reports on

OSBP

operations

0.58 10 10 0.01 0.015

Mutukula

border post

designed

Mutukula

border post

constructed

Mutukula

border post

constructed

Reports on

OSBP

operations

Reports on

OSBP

operations

Katuna and

Mirama hills

border posts

Katuna and

Mirama hills

border posts

Katuna and

Mirama hills

border posts

Reports on

OSBP

operations

Reports on

OSBP

operations

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____________________________________________________________________________________________________________

Vision- To provide reliable and safe works, transport infrastructure and services.

Objective Intervention Output Budget (bn UGX) / Annual Milestones

2011/12 2012/13 2013/14 2014/15 2015/16

designed constructed constructed

- - 1.5 1.5 1.5

- - Arua border

post designed

and constructed

Mpondwe

border post

designed and

constructed

Koboko border

post designed

and

constructed

Carry out route

strategy study for

different national

roads network

6 route studies

conducted.

- 0.5 0.5 0.2 0.2

- Report on two

route strategy

studies

compiled

(Kampala-Jinja

and Kampala -

Masaka road.)

Report on two

route strategy

studies

compiled

(Kampala-

Karuma and

Kampala–

Hoima)

Report on a

route strategy

study

compiled

(Busega-

Mityana)

Report on a

route strategy

study compiled

(Kampla-

Gayaza-

Zirobwe)

Carry out Socio-

economic studies on

the impact of the

rehabilitated

DUCAR roads.

Socio-economic

impact

assessment

study reports

compiled

- 0.6 0.6 0.6 0.6

- Report on

socio-economic

impact

assessment

compiled

Report on socio-

economic

impact

assessment

compiled

Report on

socio-

economic

impact

assessment

compiled

Report on

socio-

economic

impact

assessment

compiled

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43

____________________________________________________________________________________________________________

Vision- To provide reliable and safe works, transport infrastructure and services.

Objective Intervention Output Budget (bn UGX) / Annual Milestones

2011/12 2012/13 2013/14 2014/15 2015/16

Improve the

traffic flow

within the Greater

Kampala

Metropolitan Area

Implement selected

Transport Master

Plan

recommendations

Create a

separate Agency

to manage

Transport in

GKMA

- 0.7 0.2 0.5 0.3

- MATA bill

prepared

MATA bill

submitted to

cabinet

MATA

established

MATA

established

BRT Feasibility

and design

report prepared

- 9 2 10 5

- BRT Feasibility

study and

design report

compiled

Land

compassion to

the affected

areas

BRT Pilot

terminals

constructed

BRT Pilot

roads

constructed

Carry out feasibility

studies for

establishment of

alternative airports

in GKMA.

Feasibility study

carried out

- 0.8 1.0 - -

- Kajansi

feasibility study

report compiled

Namanve

feasibility study

report compiled

- -

Carry out feasibility

study for

establishment of

general parking

areas in the GKMA

Feasibility study

carried out

- 0.15 1.0 - -

- Feasibility study

report compiled

Detailed design

report for

parking areas

- -

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____________________________________________________________________________________________________________

Vision- To provide reliable and safe works, transport infrastructure and services.

Objective Intervention Output Budget (bn UGX) / Annual Milestones

2011/12 2012/13 2013/14 2014/15 2015/16

Implementation of

Non Motorized

Transport (NMT)

Policy

recommendation

NMT Policy

implemented.

0.1 0.5 1.0 1.0 1.5

Policy for

NMT

developed

Detailed design

report on NMT

within GKMA

Implement

NMT on

selected GKMA

Roads

Implement

NMT on

selected

GKMA Roads

Implement

NMT on

selected

GKMA Roads

Study to improve

transport services

and infrastructure in

GKMA

Research study

undertaken

- 0.2 0.2 - -

- Draft research

study report

Research study

report

- -

Feasibility study for

improvement of

public water

transport from

Entebbe to

Kampala.

Feasibility study

report submitted

- 0.05 0.7 1.0 1.0

- TORs drafted Feasibility study

report

completed

Selected study

recommendati

ons

Implemented

Selected study

recommendatio

ns

Implemented

Carry out feasibility

study to revive

railway passenger

transport in the

GKMA

Feasibility study

report submitted

- 0.7 1.0 1.0 1.0

- Feasibility study

report prepared

Implementation

report on study

recommendation

compiled

Implementatio

n report on

study

recommendati

on compiled

Implementatio

n report on

study

recommendatio

n compiled

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45

____________________________________________________________________________________________________________

Vision- To provide reliable and safe works, transport infrastructure and services.

Objective Intervention Output Budget (bn UGX) / Annual Milestones

2011/12 2012/13 2013/14 2014/15 2015/16

Feasibility study for

establishing a rapid

radial Railway

transit system from

Kyengera, Mukono,

Entebbe and

Nansana to central

station

Feasibility study

and design

report submitted

- - 1.8 6.0 -

- - Feasibility study

report prepared

Design

prepared

-

Increase the

volume of

passenger and

freight cargo

conveyed on the

rail network

Carry out

preliminary and

detailed design to

Standard gauge of

Kampala - Malaba

Railway Line

(250km)

Preliminary and

detailed design

report prepared

- 8.4

1.0 0.5 -

Feasibility

study and

design

commenced

Feasibility study

and design

report compiled

Report on

dissemination of

feasibility study

design findings

compiled

Land for the

affected areas

compensated

Land for the

affected areas

compensated

Carry out

preliminary and

detailed design of

Kampala –

Kasese Railway line

(333km)

Preliminary and

detailed design

report submitted

- 8.0 1.7 6.0 -

Final draft

report

completed

Draft

preliminary

design report

prepared

Detailed design

report prepared

Land

compensated

-

20% of the

railway line

upgraded

- - - - 1.8

- - - - 20% of the

railway line

upgraded

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46

____________________________________________________________________________________________________________

Vision- To provide reliable and safe works, transport infrastructure and services.

Objective Intervention Output Budget (bn UGX) / Annual Milestones

2011/12 2012/13 2013/14 2014/15 2015/16

Carry out

preliminary and

detailed design of

Tororo-Pakwach

Railway line

(501km)

Preliminary and

detailed design

report submitted

- 5.0 2.0 - -

- Preliminary

design report

prepared

Detailed design

report prepared

- -

- - - 6.0 12

- - - Land

compensated

20% of the

railway line

upgraded

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47

____________________________________________________________________________________________________________

Vision- To provide reliable and safe works, transport infrastructure and services.

Objective Intervention Output Budget (bn UGX) / Annual Milestones

2011/12 2012/13 2013/14 2014/15 2015/16

Feasibility Study to

construct Gulu-

Atiak-Nimule

railway line

Feasibility study

report prepared

- 2.8 - - -

- Feasibility

Study Report

prepared

- - -

Feasibility study to

link Pakwach-Kaiso

Tonya – Kasese

railway line

(400km)

Feasibility study

report prepared

- 2.8 - - -

- Feasibility study

report prepared

- - -

Carry out feasibility

study for extension

of Kasese-

Kabatoro-Bwera to

Kisangani Railway

Feasibility study

report prepared

- - 2.9 - -

- - Feasibility study

report prepared

- -

Carry out feasibility

study for extension

of Bihanga-Kigali

Railway line

Feasibility study

report prepared

- - 2.9 - -

- - Feasibility study

report prepared

- -

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48

____________________________________________________________________________________________________________

Vision- To provide reliable and safe works, transport infrastructure and services.

Objective Intervention Output Budget (bn UGX) / Annual Milestones

2011/12 2012/13 2013/14 2014/15 2015/16

Feasibility study for

extension of railway

line from Mityana-

to oil fields

Feasibility study

report prepared

- - 2.0 - -

- - Feasibility study

report prepared

- -

Carry out feasibility

study to construct

Nimule-Juba

railway line

(300km)

Feasibility study

report prepared

- - 2.5 - -

- - Feasibility study

report prepared

- -

Carryout studies to

assess the socio-

economic impact of

rehabilitated railway

lines (as basis for

future projects)

Socio-economic

impact

assessment

study reports

submitted

0.02 0.8 0.8 0.8 0.8

Socio-economic

study reports

prepared

Socio-economic

study reports

prepared

Socio-economic

study reports

prepared

Socio-

economic

study reports

prepared

Socio-

economic

study reports

prepared

Monitor and

evaluate the

performance of

railways

Monitoring and

evaluation

surveys of

operational

railway lines

conducted

0.01 0.8 0.6 0.6 0.6

Monitoring

reports

compiled

Monitoring

reports

compiled

Monitoring

reports

compiled

Monitoring

reports

compiled

Monitoring

reports

compiled

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49

____________________________________________________________________________________________________________

Vision- To provide reliable and safe works, transport infrastructure and services.

Objective Intervention Output Budget (bn UGX) / Annual Milestones

2011/12 2012/13 2013/14 2014/15 2015/16

URAHC Bill

and Concession

Agreement

amended

- 0.2 - - -

- URAHC Bill

2007 approved

by Parliament

- - -

- 0.5 - - -

- Concession

agreement to

allow passenger

railway

transport

services

prepared

- - -

Increase the

volume of

passenger and

cargo traffic by air

transport

Routine aerodrome

inspections at

upcountry

aerodromes to

increase

accessibility by air

Four quarterly

supervision and

inspections

visits done

0.2 0.2 0.2 0.1 0.1

Quarterly

supervision/

inspections

reports prepared

Quarterly

supervision/

inspections

reports prepared

Quarterly

supervision/

inspections

reports prepared

Quarterly

supervision/

inspections

reports

prepared

Quarterly

supervision/

inspections

reports

prepared

Monitoring of

development

projects to upgrade

upcountry

aerodromes at Arua

and Kasese

Quarterly

supervision and

inspections

visits done

0.6 0.6 0.6 0.8 0.9

Quarterly

supervision/

inspections

reports prepared

Quarterly

supervision/

inspections

reports prepared

Quarterly

supervision/

inspections

reports prepared

Quarterly

supervision/

inspections

reports

prepared

Quarterly

supervision/

inspections

reports

prepared

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50

____________________________________________________________________________________________________________

Vision- To provide reliable and safe works, transport infrastructure and services.

Objective Intervention Output Budget (bn UGX) / Annual Milestones

2011/12 2012/13 2013/14 2014/15 2015/16

Carry out feasibility

study for

establishment of

other upcountry

airports (Yumbe,

Rukungiri, Pader,

Apac, Ntungamo/

Rwentobo, Rakai

Nakasongola,

Kiboga, Sembabule)

Feasibility study

report prepared

- - 2.2 1.1 -

- - Draft feasibility

report

Final draft

feasibility

report

-

Carry out feasibility

study for

establishment of an

airport near oil

fields in Albertine

Graben region

Feasibility study

report prepared

- 1 1 0.5 -

- Aerodrome

constructed

(40%

equivalent) in

the Albertine

region

Aerodrome

constructed

(40%

equivalent) in

the Albertine

region

Aerodrome

constructed

(20%

equivalent) in

the Albertine

region

-

Carryout studies to

assess the socio-

economic impact of

rehabilitated/establi

shed airports

Socio-economic

impact

assessment

study reports

prepared

0.2 0.2 0.2 0.2 0.2

Four socio-

economic

survey reports

prepared

Four socio-

economic

survey reports

prepared

Four socio-

economic

survey reports

prepared

Four socio-

economic

survey reports

prepared

Four socio-

economic

survey reports

prepared

Promote Regional and - - - 0.17 0.2

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51

____________________________________________________________________________________________________________

Vision- To provide reliable and safe works, transport infrastructure and services.

Objective Intervention Output Budget (bn UGX) / Annual Milestones

2011/12 2012/13 2013/14 2014/15 2015/16

collaboration

linkages with

Regional and

International

organizations in

provision of air

transport services

and infrastructure

International

collaboration

linkages

established

- - - Recommendat

ions of EAC

resolutions to

promote trade

along the trade

corridor

prepared

Reports on

implementatio

n of

recommendatio

ns of EAC

resolutions

prepared

Monitor and

evaluate the

operations of CAA

M&E study for

CAA activities

carried out

0.04 0.04 0.04 0.02 0.02

M&E study

report prepared

M&E study

report prepared

M&E study

report prepared

M&E study

report

prepared

M&E study

report prepared

Master Plan for

Kasese Air Port

report prepared

- 0.5 - - -

- Master Plan for

Kasese Air port

finalized

- - -

Entebbe

International

Airport

Investment Plan

report prepared

- 0.5 - - -

- Review of

Entebbe

International

Airport

Investment Plan

finalized

- - -

Increase the Conduct Feasibility Feasibility 0.2 0.3

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52

____________________________________________________________________________________________________________

Vision- To provide reliable and safe works, transport infrastructure and services.

Objective Intervention Output Budget (bn UGX) / Annual Milestones

2011/12 2012/13 2013/14 2014/15 2015/16

volume of

passenger and

cargo traffic by

marine transport

Study to assess

traffic volume on

Uganda inland

water ways

Study report

prepared

Draft feasibility

study report

Final draft

feasibility Study

report

Procure 2

marine vessels

for potential

landing sites

10.8 9.0

- - - Marine vessel

procured

Marine vessel

procured

Re-open the central

corridor through

Lake Victoria

Feasibility study

report to

develop Tanga-

Arusha-

Musoma-

Bukasa Port

report prepared

- 1 - - -

- Feasibility

Study report

prepared

- - -

MV Kaawa

rehabilitated

2.5 4.0 - - -

MV Kaawa

rehabilitated

MV Kaawa

rehabilitated

- - -

MV Pamba

rehabilitated

- 1 2.5 - -

- MV Pamba

rehabilitated

MV Pamba

rehabilitated

- -

New vessel to

replace MV

Kabalega and

Port bell and

- - - 3.0 5.0

- - - Designs

commenced

Designs

completed

Page 64: Ministry of Works &  · PDF filerailway and partly water transport. ... CMT Change Management Team ... UACE Uganda Association of Consulting Engineers

MoWT Strategic Plan - 2011/12 - 2015/16 ______________________________________________________________________________

53

____________________________________________________________________________________________________________

Vision- To provide reliable and safe works, transport infrastructure and services.

Objective Intervention Output Budget (bn UGX) / Annual Milestones

2011/12 2012/13 2013/14 2014/15 2015/16

Jinja piers

designed

Feasibility study for

introduction of

modern cargo boats

for roll-on roll-off

and container cargo

on Lakes Victoria,

Albert and Kyoga

Feasibility study

report prepared

- - 2.8 - -

- - Feasibility study

report prepared

- -

- - - 0.5 0.75

- - - Modern cargo

boats procured

Modern cargo

boats procured

Carry out feasibility

study for

introduction of first

furious passenger

boats on Lakes

Victoria, Albert and

Victoria Nile

Feasibility study

report prepared

- - 1.5 - -

- - Feasibility study

report prepared

- -

- - - 0.5 0.75

- - - Furious

passenger

boats procured

Furious

passenger

boats procured

Undertake socio-

economic impact

studies on

rehabilitated/establi

shed water transport

and infrastructure

Socio-economic

impact surveys

reports prepared

0.05 0.80 0.80 0.80 0.80

Socio-economic

impact surveys

reports prepared

Socio-economic

impact surveys

reports prepared

Socio-economic

impact surveys

reports prepared

Socio-

economic

impact surveys

reports

prepared

Socio-

economic

impact surveys

reports

prepared

Carry out Feasibility study - - 1.2 - -

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MoWT Strategic Plan - 2011/12 - 2015/16 ______________________________________________________________________________

54

____________________________________________________________________________________________________________

Vision- To provide reliable and safe works, transport infrastructure and services.

Objective Intervention Output Budget (bn UGX) / Annual Milestones

2011/12 2012/13 2013/14 2014/15 2015/16

Feasibility study to

operate a second

ship between

Nakiwogo and

Lutoboka landing

sites

report prepared - - Feasibility study

report produced

- -

Concept paper on

Inland Water

Transport

Development Plan

for Lake Victoria

prepared

Concept paper

on Inland Water

Transport

Development

Plan for Lake

Victoria

prepared

- 0.50 - - -

- Concept paper

prepared

- - -

Strategy and

Investment plan for

ferry services

prepared

Strategy and

Investment plan

for ferry

services

prepared

- 0.7 - - -

- Strategy and

Investment plan

for ferry

services

prepared

- - -

Carry out feasibility

study for provision

of transport to

connect the 84

Ssesse islands to

Feasibility study

report to link

Ssesse islands to

main land

prepared

- 0.7 - - -

- Feasibility study

report prepared

- - -

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55

____________________________________________________________________________________________________________

Vision- To provide reliable and safe works, transport infrastructure and services.

Objective Intervention Output Budget (bn UGX) / Annual Milestones

2011/12 2012/13 2013/14 2014/15 2015/16

main land

Update the inland

water study (1998)

In land water

study updated

- 0.5 - - -

- Updated IWT

study report

- - -

Increase

efficiency and

improve

effectiveness in

the service

delivery of

transport

infrastructure and

provision of

transport services.

Participate in

strengthening the

coordination

mechanisms within

the sector and

establishment of the

National Transport

Databank

Reports on

traffic flow for

the various

modes of

transport

prepared

0.05 0.60 0.50 0.50 0.50

Reports on

traffic flow for

the various

modes of

transport

prepared and

disseminated

Reports on

traffic flow for

the various

modes of

transport

prepared and

disseminated

Reports on

traffic flow for

the various

modes of

transport

prepared and

disseminated

Reports on

traffic flow for

the various

modes of

transport

prepared and

disseminated

Reports on

traffic flow for

the various

modes of

transport

prepared and

disseminated

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56

____________________________________________________________________________________________________________

Vision- To provide reliable and safe works, transport infrastructure and services.

Quality Assurance and Construction Standards

Objective Intervention Output Budget (bn UGX) / Annual Milestones

2011/12 2012/13 2013/14 2014/15 2015/16

Improve the

stock and

quality of road

infrastructure

Provide Construction

Standards.

Monitor Quality

Assurance Systems

and Compliance to

standards and

Specifications

A set of

Construction

standards

provided.

0.1 0.11 0.12 0.13 0.15

10

Construction

standards

reviewed and

re-produced

10

Construction

standards

reviewed and

re-produced

10

Construction

standards

reviewed and

re-produced

10

Construction

standards

reviewed and

re-produced

10

Construction

standards

reviewed and

re-produced

Compliance

reports prepared

0.313 0.313 0.313 0.313 0.313

Reports (two)

fieldwork

visits prepared

Reports (two)

fieldwork

visits prepared

Reports (two)

fieldwork

visits prepared

Reports (two)

fieldwork

visits prepared

Reports (two)

fieldwork

visits prepared

Undertake Innovative

Research in

Construction

Materials

Research reports

on construction

materials

prepared.

0.072 0.105 0.11 0.115 0.12

2 reports

prepared

2 reports

prepared

2 reports

prepared

2 reports

prepared

2 reports

prepared

Monitor compliance

to environmental and

social standards

Environmental

and social

compliance

reports prepared

0.1 0.021 0.079 0.023 0.024

Report

prepared

Fieldwork

conducted and

four reports

prepared

Fieldwork

conducted and

reports

prepared

Fieldwork

conducted and

reports

prepared

Fieldwork

conducted and

reports

prepared

Undertake capacity

building on

innovative

technologies.

Training

workshop

conducted and

report prepared

0.02 0.21 0.22 0.23 0.6

Two work-

shops held and

report prepared

Two work-

shops held and

report prepared

Two work-

shops held and

report prepared

Two work-

shops held and

report prepared

Two work-

shops held and

report prepared

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57

____________________________________________________________________________________________________________

Vision- To provide reliable and safe works, transport infrastructure and services.

Objective Intervention Output Budget (bn UGX) / Annual Milestones

2011/12 2012/13 2013/14 2014/15 2015/16

Review standards for

conditions of Roads

(National roads and

DUCAR)

Standards for

condition of

Roads (National

roads and

DUCAR)

established

0.2 - - - 0.3

Report on two

training

workshops

prepared

- - - Standards

disseminated;

workshop

reports

prepared

Create a Data base for

the Conditions of

Roads

Data base for the

Conditions of

Roads created

0.5 0.3 - 0.25 -

Five sets

finalized

Five sets of

standards for

road

conditions

printed and

disseminated

- Functioning

data base for

road condition

in place

-

Carry out capacity

Building on the

application of Low

Cost Sealing

Engineering

Standards

Low Cost

Sealing

Engineering

Standards

developed and

disseminated

0.5 0.45 0.6 0.6 0.6

Database

established

Low Cost

Sealing

Engineering

Standards for

Tourism roads

developed

Report on two

training work-

shops for

stakeholders

conducted

2 training

workshops for

Stakeholders

conducted

2 training

workshops for

Stakeholders

conducted

Carry out pavement

evaluation

Report on

pavement

evaluated

0.105 0.11 0.1 0.12

Report

Pavement

Report

Pavement

Report

Pavement

Report

Pavement

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58

____________________________________________________________________________________________________________

Vision- To provide reliable and safe works, transport infrastructure and services.

Objective Intervention Output Budget (bn UGX) / Annual Milestones

2011/12 2012/13 2013/14 2014/15 2015/16

evaluation for

100km

conducted

evaluation for

100km

conducted

evaluation for

100km

conducted

evaluation for

100km

conducted

Carry out Technical

Audits

Districts local

government

audited

0.115 0.105 0.11 0.115 0.120

100 Km per

financial year.

40 Local

Government

Audit reports

prepared

40 Local

Government

Audit reports

prepared

40 Local

Government

Audit reports

prepared

40 Local

Government

Audit reports

prepared

Carry out

Environmental and

social Impact

Assessments in the

GKMA

Environmental

and social

Impact

Assessment

(ESIA) carried

out in GKMA

0.15 - - - -

Impact

Statements

prepared and

submitted to

NEMA

- - - -

Undertake

resettlement Action

Plans (GKMA)

Resettlement

Action Plan

prepared for

GKMA

0.1 - 0.1 - 0.1

Resettlement

Action Plan

produced for

selected areas.

- Resettlement

Action Plan

produced for

selected areas.

- Resettlement

Action Plan

produced for

selected areas.

Carry out

Geotechnical

Investigations

Geotechnical

Investigations

carried out.

0.05 - 0.05 - -

Report on

Geotechnical

Investigations

prepared

- Report on

Geotechnical

Investigations

prepared

- -

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59

____________________________________________________________________________________________________________

Vision- To provide reliable and safe works, transport infrastructure and services.

Objective Intervention Output Budget (bn UGX) / Annual Milestones

2011/12 2012/13 2013/14 2014/15 2015/16

Undertake Material

Testing

Material test

exercise

conducted.

0.1 - - - 0.12

Material test

reports

produced

- - - Material test

reports

produced

Undertake Capacity

building for use of

Low Cost Seals to

Stake holders

Report on

training

workshops held

0.06 0.06 0.065 0.065 0.07

Reports on

training

workshops

held

Reports on

training

workshops

held

Reports on

training

workshops

held

Reports on

training

workshops

held

Reports on

training

workshops

held

Improve the

traffic flow

within the

GKMA

Review railway

Engineering

Standards

Standards

developed and

printed

- 0.25 - - 0.25

- Standards

finalized and

printed

- - Standards

finalized and

printed

Carry out

Geotechnical

Investigations

Three

Geotechnical

Investigations

carried out.

- 0.105 0.11 0.115 -

- Report on

Geotechnical

Investigations

Report on

Geotechnical

Investigations

Report on

Geotechnical

Investigations

-

Undertake Material

Testing

Materials tested - 0.105 0.11 0.115 0.115

- Materials test

reports

produced

Materials test

reports

produced

Materials test

reports

produced

Materials test

reports

produced

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60

____________________________________________________________________________________________________________

Vision- To provide reliable and safe works, transport infrastructure and services.

Objective Intervention Output Budget (bn UGX) / Annual Milestones

2011/12 2012/13 2013/14 2014/15 2015/16

Increase the

volume of

passenger and

freight cargo

conveyed on the

rail network

Environmental and

Social Impact

assessment and

Resettlement Action

for landing sites

prepared

Environmental

and Social

Impact

Assessments,

Resettlement

Action reports

prepared

0.15 0.15 - -

Three

environmental

and Social

Impact

statement

reports

prepared

- Three

environmental

and Social

Impact

statement

reports

prepared

- -

Undertake

Geotechnical

Investigations on

ferry landing sites

Two

Geotechnical

Investigations

reports prepared

- 0.2 - 0.2 -

- Geotechnical

Investigations

reports

prepared

- Geotechnical

Investigations

reports

prepared

-

Formulate

Resettlement Action

Plans (RAP)

RAP formulated

for selected

affected people

0.2 - 0.2 - 0.2

RAP prepared - RAP prepared - RAP prepared

Increase the

volume of

passenger and

cargo traffic by

air transport

Carry out periodic

Reviews of

Engineering

Standards for runways

and Airport facilities

Engineering

Standards for

runways and

Airport facilities

reviewed

0.35 - - -

Two sets of

engineering

Standards

done

- - -

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Vision- To provide reliable and safe works, transport infrastructure and services.

Objective Intervention Output Budget (bn UGX) / Annual Milestones

2011/12 2012/13 2013/14 2014/15 2015/16

Increase the

volume of

passenger and

cargo traffic by

marine transport

In collaboration with

other line Agencies,

carry out

Environmental and

Social Impact

assessment and

Resettlement Action

Planning

Environmental

and Social

Impact

Assessments

(EIA) conducted

0.2 0.15 0.15 0.15 0.15

Environmental

and Social

Impact

statement

prepared and

submitted to

NEMA

Compliance

monitoring

reports

prepared

Compliance

monitoring

reports

prepared

Compliance

monitoring

reports

prepared

Compliance

monitoring

reports

prepared

Develop guidelines

for oil spill control on

Water bodies

Guidelines for

oil spill control

on Water bodies

developed

- 0.2 0.1 0.1 0.1

- Guidelines for

oil spill

control on

Water bodies

produced

Compliance

monitoring

reports

prepared

Compliance

monitoring

reports

prepared

Compliance

monitoring

reports

prepared

Develop Engineering

Standards for ferry

Landing Sites

Engineering

standards

developed.

0.2 0.25 0.25 0.25 0.25

Sets of

Engineering

standards

printed

Report on

dissemination

workshops

prepared

Report on

dissemination

workshops

prepared

Report on

dissemination

workshops

prepared

Report on

dissemination

workshops

prepared

Carry out

Geotechnical

Investigations on

ferry landing sites

Geotechnical

Investigations

carried out.

0.2 0.1 0.11 0.115 0.12

Geotechnical

Investigations

Geotechnical

Investigations

Geotechnical

Investigations

Geotechnical

Investigations

Geotechnical

Investigations

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62

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Vision- To provide reliable and safe works, transport infrastructure and services.

Objective Intervention Output Budget (bn UGX) / Annual Milestones

2011/12 2012/13 2013/14 2014/15 2015/16

reports done reports done reports reports done reports done

Mainstream Cross

cutting Issues in the

Transport Sector

policies and

regulatory framework

Guidelines for

mainstreaming

crosscutting

issues developed

and disseminated

0.3 0.315 0.33 0.345 0.36

M&E

indicators for

crosscutting

issues

developed

Reports on

dissemination

workshops

prepared

Reports on

training of

Stakeholders in

mainstreaming

crosscutting

prepared

Reports on

training of

Stakeholders in

mainstreaming

crosscutting

prepared

Reports on

training of

Stakeholders in

mainstreaming

crosscutting

prepared

Strengthen the

National

Construction

Industry

Operationalise and

Establish Drafting bill

for UCICO

Drafting Bill

established.

0.5 - - - -

UCICO bill

produced and

printed

- - - -

Review and

Disseminate the NCI

Policy

NCI policy

reviewed and

established.

0.3 0.315 0.33 0.36 -

NCI Policy

printed and

disseminated

and reports

compiled

NCI Policy

disseminated

and reports

compiled

NCI Policy

disseminated

and reports

compiled

NCI Policy

disseminated

and reports

compiled

-

Study, review and

approve all road

design and Parking

areas/Pavements

Standards and

designs

approved.

0.1 0.105 - - -

Standards and

designs

produced

Standards and

designs

produced

- - -

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63

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Vision- To provide reliable and safe works, transport infrastructure and services.

Objective Intervention Output Budget (bn UGX) / Annual Milestones

2011/12 2012/13 2013/14 2014/15 2015/16

Carry out

Environmental and

social Impact

Assessments

An

Environmental

and social

Impact

Assessment

(ESIA) carried

out proposed

project

0.25 0.25 0.25 0.25 0.25

Impact

Statements

prepared and

submitted to

NEMA

Impact

Statements

prepared and

submitted to

NEMA

Impact

Statements

prepared and

submitted to

NEMA

Impact

Statements

prepared and

submitted to

NEMA

Impact

Statements

prepared and

submitted to

NEMA

Undertake training for

professionals in the

sector and equip them

with up to date

practices in planning,

design, construction

Training

workshops

organized.

0.6 0.6 0.6 0.6 0.6

Reports on the

training

workshops

held

Reports on the

training

workshops

held

Reports on the

training

workshops

held

Reports on the

training

workshops

held

Reports on the

training

workshops

held

Facilitate Research

and material testing

centers

Research and

material testing

centers

supported

0.2 0.21 0.23 0.25 0.25

Renovations

carried out

and equipment

procured

Renovations

carried out

and eqpmt

procured

Research and

material

testing reports

Research and

material

testing reports

Research and

material

testing reports

Establish

Construction

guarantee fund

Construction

guarantee fund

established

3.21 3.735 3.735 1.425 1.425

Functional

guarantee

fund in place

Functional

guarantee

fund in place

Functional

guarantee

fund in place

Functional

guarantee

fund in place

Functional

guarantee

fund in place

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64

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Vision- To provide reliable and safe works, transport infrastructure and services.

Roads and Bridges

Objective Intervention Output Budget (bn UGX) / Annual Milestones

2011/12 2012/13 2013/14 2014/15 2015/16

Improve the

stock and

quality of road

infrastructure

Collect data on National

roads, District, Urban and

Community Access roads

Data base for

National roads,

District, Urban and

Community Access

roads established

2.6 5.2 5.2 2.6 2.6

-Data base

designed -

Staff trained

and roads

mapped.

Data

collected and

roads

mapped.

Data base for

National

roads and

DUCAR

Established

Data base for

National

roads and

DUCAR

updated

Data base for

National roads

and DUCAR

updated

Determine the national

roads to be upgraded from

gravel to class I & II

bitumen standards and

DUCAR to be worked on

Plan for national

roads and DUCAR

reviewed and

updated

0.1 0.1 0.1 0.1 0.1

Annual plan

for national

roads and

DUCAR

Annual plan

for national

roads and

DUCAR

Annual plan

for national

roads and

DUCAR

Annual plan

for national

roads and

DUCAR

Annual plan for

national roads

and DUCAR

Determine the length of

roads that require

improvement from fair to

good condition

Plans for roads that

require improvement

from fair to good

condition reviewed

0.2 0.1 0.1 0.1 0.1

Annual plan

for roads’

improvement

Annual plan

for roads’

improvement

Annual plan

for roads’

improvement

Annual plan

for roads’

improvement

Annual plan for

roads’

improvement

Determine, plan and

construct strategic roads

leading to major tourism

sites, mining areas, oil and

gas exploration and

production areas, urban

and rural industrial areas

230km roads leading

to major tourism

sites rehabilitated

1.1 1.0 2.5 2.5 2.5

60km roads

leading to

major

tourism sites

rehabilitated

20km roads

leading to

major

tourism sites

rehabilitated

50km roads

leading to

major

tourism sites

rehabilitated

50km roads

leading to

major

tourism sites

rehabilitated

50km roads

leading to

major tourism

sites

rehabilitated

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65

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Vision- To provide reliable and safe works, transport infrastructure and services.

Objective Intervention Output Budget (bn UGX) / Annual Milestones

2011/12 2012/13 2013/14 2014/15 2015/16

192km roads leading

to mining and oil

exploration areas

rehabilitated

1.0 1.0 2.5 2.5 2.5

22km roads

leading to oil

exploration

and mining

areas

rehabilitated

20km roads

leading to

mining and

oil

exploration

areas

rehabilitated

50km roads

leading to

mining and

oil

exploration

areas

rehabilitated

50km roads

leading to

mining and

oil

exploration

areas

rehabilitated

50km roads

leading to

mining and oil

exploration

areas

rehabilitated

Rehabilitate selected

District, Urban,

Community Access Roads

and Bridges

456km of District

roads rehabilitated

2.8 5.0 5.0 5.5 5.5

56km

District

roads

rehabilitated

100km

District

roads

rehabilitated

100km

District roads

rehabilitated

100km

District

roads

rehabilitated

100km District

roads

rehabilitated

27km Urban roads

rehabilitated under

urban resealing unit

by force account and

Urban councils

monitored

1.04 3.96 3.96 3.96 3.96

3km Urban

roads

rehabilitated

under urban

resealing

unit by force

account and

monitoring

reports

6km Urban

roads

rehabilitated

under urban

resealing

unit by force

account and

monitoring

reports

6km Urban

roads

rehabilitated

under urban

resealing unit

by force

account and

monitoring

reports

6km Urban

roads

rehabilitated

under urban

resealing

unit by force

account and

monitoring

reports

6km Urban

roads

rehabilitated

under urban

resealing unit

by force

account and

monitoring

reports

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66

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Vision- To provide reliable and safe works, transport infrastructure and services.

Objective Intervention Output Budget (bn UGX) / Annual Milestones

2011/12 2012/13 2013/14 2014/15 2015/16

prepared prepared prepared prepared prepared

25km of urban roads

rehabilitated under

directives and

pledges by

contracting

0.4 4.8 4.8 4.8 4.8

1km of

urban roads

rehabilitated

6km of

urban roads

rehabilitated

6km of urban

roads

rehabilitated

6km of

urban roads

rehabilitated

6km of urban

roads

1200km of

community access

roads rehabilitated

- 4.5 6.0 6.0 6.0

- 150km of

community

access roads

rehabilitated

200km of

community

access roads

rehabilitated

200km of

community

access roads

rehabilitated

200km of

community

access roads

rehabilitated

18 Bridges

Rehabilitated

2.25 4.0 6.0 6.0 6.0

3 Bridges

Rehabilitated

3 Bridges

Rehabilitated

4 Bridges

Rehabilitated

4 Bridges

Rehabilitated

4 Bridges

Rehabilitated

Rehabilitate selected roads

under Interconnectivity

Programme

1100km of roads

rehabilitated

8.2 8.8 8.8 9.0 9.0

300 km of

roads

rehabilitated

320km of

roads

rehabilitated

320km of

roads

rehabilitated

320km of

roads

rehabilitated

320km of roads

rehabilitated

Monitor selected roads 1000km of CAIIP 2.5 2.5 2.5 2.5 2.5

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67

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Vision- To provide reliable and safe works, transport infrastructure and services.

Objective Intervention Output Budget (bn UGX) / Annual Milestones

2011/12 2012/13 2013/14 2014/15 2015/16

under Community

Agriculture infrastructure

Improvement Programme

(CAIIP)

roads monitored per

FY

Reports on

1000km of

CAIIP roads

supervised

and

monitored

Reports on

1000km of

CAIIP roads

supervised

and

monitored

Reports on

1000km of

CAIIP roads

supervised

and

monitored

Reports on

1000km of

CAIIP roads

supervised

and

monitored

Reports on

1000km of

CAIIP roads

supervised and

monitored

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68

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Vision- To provide reliable and safe works, transport infrastructure and services.

Objective Intervention Output Budget (bn UGX) / Annual Milestones

2011/12 2012/13 2013/14 2014/15 2015/16

Rehabilitate selected roads

under Karamoja Special

Security Programme

450km of roads

rehabilitated under

IDA

2.635 17.0 17.0 17.0 16.0

450km of

roads

designed

90km of

roads

rehabilitated

125km of

roads

rehabilitated

125km of

roads

rehabilitated

110km of roads

rehabilitated

Purchase road equipment

for the Urban resealing

Unit and emergencies

Road equipment

purchased for urban

resealing unit and

emergencies

1.0 3.0 3.0 1.5 1.5

1Motor

grader and 1

wheel loader

1bull dozer

1 vibro roller

1 bitumen

distributor

and

1 excavator

1 crane (40t)

2 tippers

1 vibro roller

1pneumatic

roller

1chip

spreader

1 cargo truck

1 self

loading truck

1water

bowzer

2 tippers

1crane self

loading truck

3 forklifts

(5t,10t,20t)

1wheel

loader

1 water bowzer

1 pneumatic

roller

1chip spreader

1 bitumen

distributer

Repair of all heavy

equipment

Equipment serviced,

repaired and

maintained

0.1 2.0 2.0 0.7 0.7

All

equipment

serviced,

repaired and

maintained

All

equipment

serviced,

repaired and

maintained

All

equipment

serviced,

repaired and

maintained

All

equipment

serviced,

repaired and

maintained

All equipment

serviced,

repaired and

maintained

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Vision- To provide reliable and safe works, transport infrastructure and services.

Objective Intervention Output Budget (bn UGX) / Annual Milestones

2011/12 2012/13 2013/14 2014/15 2015/16

Support MELTC activities

Train students in labor

based activities

125 No. of

contractors trained.

60 Engineers

trained.

120 district non

engineering staff

trained.

3.48 4.0 4.0 4.0 4.0

-25

Contractors

and 12

Engineers

trained

-24 District

Non

Engineering

Staff trained

-25

Contractors

and 12

Engineers

trained

-24 District

Non

Engineering

Staff trained

-25

Contractors

and 12

Engineers

trained

-24 District

Non

Engineering

Staff trained

-25

Contractors

and 12

Engineers

trained

-24 District

Non

Engineering

Staff trained

-25 Contractors

and 12

Engineers

trained

-24 District

Non

Engineering

Staff trained

Increase

efficiency and

improve

effectiveness in

service delivery

of transport

infrastructure

and provision of

transport

services.

Creation of a DUCAR

Agency

DUCAR agency

created

0.5 0.1 0.2 - -

ToR for the

creation of

the DUCAR

agency

Drafting

principles

for the

creation of

the DUCAR

agency

DUCAR

agency

approved by

Parliament

- -

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Vision- To provide reliable and safe works, transport infrastructure and services.

Mechanical Engineering Services

Objective Intervention Output Budget (bn UGX) / Annual Milestones

2011/12 2012/13 2013/14 2014/15 2015/16

Improve the

stock and

quality of road

infrastructure

Support management of

road maintenance and

construction equipment

(Zonal and Regional

Mechanical Workshops).

District road

equipment

maintained.

1.4 7.0 10.5 12.0 12.5

Equipment

kept at 10%

availability

Equipment

kept at 70%

availability

Equipment

kept at 70%

availability

Equipment

kept at 70%

availability

Equipment

kept at 70%

availability

Develop guidelines on

specifications for road

equipment and vehicles.

A set of guidelines

on specifications for

a basic road unit

developed

- 0.016 0.11 0.4 0.4

- Draft

guidelines

developed

External

consultations

carried out

and final draft

produced

Guidelines

launched

and

disseminated

Quarterly

monitoring

reports on the

usage of

guidelines

Develop guidelines and

standards for garages that

provide

repair/maintenance

services.

A set of guidelines

and classification of

garages developed

- 0.016 0.21 0.4 0.4

- Draft

guidelines

developed

External

consultations

and final draft

produced

Guidelines

launched

and

disseminated

Quarterly

monitoring

reports on the

usage of

guidelines

Provide technical advice

on vehicular waste

management.

Improved

management

practices of waste

products in

mechanical w/shops.

- 0.1 - - -

- Report on two

stakeholder

workshops

held

- - -

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71

____________________________________________________________________________________________________________

Vision- To provide reliable and safe works, transport infrastructure and services.

Objective Intervention Output Budget (bn UGX) / Annual Milestones

2011/12 2012/13 2013/14 2014/15 2015/16

Provide technical advice

on appropriate disposal

methods.

Improved

management

practices of waste

products in

mechanical w/shops.

- - 0.1 0.3 0.3

- - Report on

waste oil

management

carried out.

Report on

two

campaigns

for MDAs &

general

public done

Report on two

campaigns for

MDAs &

general public

done

Support management of

road maintenance and

construction equipment.

Assessment of

resource

requirements done.

- 0.3 0.2 0.3 0.3

- Resource

assessment

report

complied

Resource

assessment

report

complied

Resource

assessment

report

complied

Resource

assessment

report

complied

Monitor performance of

road equipment.

Usage, utilization

and operation of

road equipment

monitored.

- 0.2 0.22 0.3 0.3

- Report on the

two LGs

monitored

prepared

Report on the

two LGs

monitored

prepared

Report on

the two LGs

monitored

prepared

Report on the

two LGs

monitored

prepared

Increase the

volume of

passenger and

cargo traffic by

marine transport

Carryout delegated

procurement of marine

vessels.

Ferry for Lake

Bisina procured.

0.188 0.04 0.3 0.2 0.2

Assembling

of Lake

Bisina ferry

commenced

Ferry for L.

Bisina

commissioned.

Ferry for L.

Bisina

maintained

and kept at

80%

Quarterly

progress

reports on

initial ferry

operations

Quarterly

progress

reports on

initial ferry

operations

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Vision- To provide reliable and safe works, transport infrastructure and services.

Objective Intervention Output Budget (bn UGX) / Annual Milestones

2011/12 2012/13 2013/14 2014/15 2015/16

availability prepared prepared

Ferries and ship

procured

- - - - 6.0

- - - - 2 vessels

procured

Study and design for

lake Kyoga ferry

completed.

1.287 - - - -

Study report

produced

- - - -

Operate and maintain MV

Kalangala ship.

MV Kalangala

effectively operated

and maintained.

2.0 3.5 4.0 4.2 4.5

345 days

availability/

operational

345 days

availability/

operational

345 days

availability/

operational

345 days

availability/

operational

345 days

availability/

operational

Provide technical support

on marine infrastructure

matters.

Support supervision

marine rehabilitation

and/or construction

works done.

- 0.06 - - 0.09

- Four

supervision

reports

prepared

- - Four

supervision

reports

prepared

Increase

efficiency and

improve

effectiveness in

the service

delivery of

transport

Strengthen management

of government vehicle

fleet

Policy on

government vehicle

fleet management

0.01 0.02 0.2 0.3 0.3

Policy

submitted to

Cabinet

Policy

approved by

Cabinet

Policy

disseminated

Monitoring

report on

Gov't

vehicle fleet

management

policy

Monitoring

report on Gov't

vehicle fleet

management

policy

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Vision- To provide reliable and safe works, transport infrastructure and services.

Objective Intervention Output Budget (bn UGX) / Annual Milestones

2011/12 2012/13 2013/14 2014/15 2015/16

infrastructure

and provision of

transport

services.

Spearhead the deployment

and supervision of

Transport Officers.

Technically

competent Transport

Officers (TOs)

deployed to MDAs.

- 0.006 0.1 0.03 0.04

- Concept note

to Ministry of

Public

Service.

formulated

Transport

Officers

recruited and

deployed to

50% MDAs

Minutes of

two

management

meetings

Minutes of

two

management

meetings

Provide technical support

in fleet management and

operation.

Management of

transport during

National &

International

Functions carried

out.

0.04 0.05 0.05 0.05 0.06

80% of

transport

provided and

managed for

national and

international

functions

80% of

transport

provided and

managed for

national and

international

functions

80% of

transport

provided and

managed for

national and

international

functions

80% of

transport

provided &

managed for

national and

international

functions

80% of

transport

provided and

managed for

national and

international

functions

Drivers tested and

certified.

0.015 0.02 0.025 0.035 0.045

100% of

applicants

tested

100% of

applicants

tested

100% of

applicants

tested

100% of

applicants

tested

100% of

applicants

tested

Fleet management

workshop with

Transport Officers

held.

- 0.05 0.05 0.06 0.07

- Workshop

report

Workshop

report

Workshop

report

Workshop

report

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Vision- To provide reliable and safe works, transport infrastructure and services.

Objective Intervention Output Budget (bn UGX) / Annual Milestones

2011/12 2012/13 2013/14 2014/15 2015/16

Inspection / valuation of

vehicles, plant and

machinery carried out.

Valuations/

Assessments carried

out for MDAs

0.05 0.06 0.065 0.08 0.1

100% of

required

inspections

and valuation

reports

prepared

100% of

required

inspections

and valuation

reports

prepared

100% of

required

inspections

and valuation

reports

prepared

100% of

required

inspections

& valuation

reports

prepared

100% of

required

inspections

and valuation

reports

prepared

Assess the status and

performance of

government fleet.

Government vehicle

condition register

annually updated.

0.06 0.3 0.3 0.3 0.45

Annual status

report

Update Gov't

vehicle

condition

rating and

register.

Update Gov't

vehicle

condition

rating and

register.

Update

Gov't

vehicle

condition

rating and

register.

Update Gov't

vehicle

condition

rating and

register.

Conduct a census of

government vehicle fleet.

Census of

government vehicles

coordinated.

0.565 - - 0.6 -

Vehicle

census report

- - Vehicle

census

report

-

Support capacity building

activities in fleet

management and general

engineering issues

Equipment operators

and technicians

trained.

0.2 0.02 0.2 0.2 0.3

Report on 30

Equipment

operators and

technicians

Training needs

assessment

report

Report on

two training

workshops

for MDAs

Report on

two training

workshops

for MDAs

Report on two

training

workshops for

MDAs

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Objective Intervention Output Budget (bn UGX) / Annual Milestones

2011/12 2012/13 2013/14 2014/15 2015/16

trained prepared prepared prepared

Apprentices and

interns trained.

0.03 0.03 0.03 0.03 0.04

Report on

30-50

trainees

trained

Report on 30-

50 trainees

trained

Report on 30-

50 trainees

trained

Report on

70-100

trainees

trained

Report on 100

-150 trainees

trained

Mechanical

engineering

computer research

laboratory set up.

- - 0.1 - 0.85

- - Assessment

requirement

report

produced

- Mechanical

engineering

research

laboratory

established.

Operation and

maintenance of Ministry

vehicles and government

Protocol fleet.

Ministry vehicles

and government

Protocol fleet

effectively

maintained.

0.421 1.0 1.2 1.4 1.4

50%

availability

of Ministry

vehicle fleet

70%

availability of

Ministry

vehicle fleet

70%

availability of

Ministry

vehicle fleet

70%

availability

of Ministry

vehicle fleet

70%

availability of

Ministry

vehicle fleet

0.149 0.5 0.5 0.8 0.9

55%

availability

of protocol

vehicle fleet

80%

availability of

protocol

vehicle fleet

80%

availability of

protocol

vehicle fleet

80%

availability

of protocol

vehicle fleet

95%

availability of

protocol

vehicle fleet

Upgrade existing New workshop 0.293 0.5 0.35 0.5 1.0

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Vision- To provide reliable and safe works, transport infrastructure and services.

Objective Intervention Output Budget (bn UGX) / Annual Milestones

2011/12 2012/13 2013/14 2014/15 2015/16

workshop technology. equipment procured. Contract to

upgrade the

vehicle

servicing/tyre

centre signed

10% of

workshop

equipment

upgraded

15% of

workshop

equipment

upgraded

25% of

workshop

equipment

upgraded

45% of

workshop

equipment

upgraded

Improve occupation,

safety and health practices

in mechanical workshops.

Protective wear for

staff procured.

0.097 0.12 - 0.15

Protective

wear

materials

procured

Protective

wear

materials

procured

- Protective

wear materials

procured

Procurement of Ministry

vehicles and equipment.

Supervision and/or

pool vehicles

procured.

- 0.2 0.5 0.2 0.22

- Two vehicles

procured

Five vehicles

procured

Two

vehicles

procured

Two vehicles

procured

Procurement of

vehicles for MoWT

Departments done.

- - - - -

- 100%

Contracts

signed and

MVs supplied.

100%

Contracts

signed and

MVs

supplied.

100%

Contracts

signed &

MVs

supplied.

100%

Contracts

signed and

MVs supplied.

Emergency /

specialized

equipment procured.

- 1.0 1.0 1.5 1.1

- 2 equipment

procured

2 equipment

procured

3 equipment

procured

2 equipment

procured

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Vision- To provide reliable and safe works, transport infrastructure and services.

Finance and Administration

Objective Intervention Output Budget (bn UGX) / Annual Milestones

2011/12 2012/13 2013/14 2014/15 2015/16

Administration

Increase

efficiency and

improve

effectiveness

in the service

delivery of

transport

infrastructure

and provision

of transport

services.

Strengthen

institutional

and

administrative

services

Administrative

expenses and

operational

costs cleared.

2.66 2.92 3.22 3.55 3.9

Security,

cleaning,

stationery,

furniture, office

equipment and

consumables,

utilities, Fuel,

oil & Lubricants

provided

Security,

cleaning,

stationery,

furniture, office

equipment and

consumables,

utilities, Fuel, oil

& Lubricants

provided

Security,

cleaning,

stationery,

furniture, office

equipment and

consumables,

utilities, Fuel, oil

& Lubricants

provided

Security,

cleaning,

stationery,

furniture, office

equipment and

consumables,

utilities, Fuel, oil

& Lubricants

provided

Security,

cleaning,

stationery,

furniture, office

equipment and

consumables,

utilities, Fuel, oil

& Lubricants

provided

1.8 1.93 2.13 2.34 2.57

Non procurable

administrative

inputs provided

Non procurable

administrative

inputs provided

Non procurable

administrative

inputs provided

Non procurable

administrative

inputs provided

Non procurable

administrative

inputs provided

Formulate a

client charter

Client charter

developed and

disseminated

0.20

- Disseminate

Client Charter

- - -

Finance

Strengthen

Financial

management

practices

Payments

effected on

time

0.3 0.3 0.3 0.3 0.3

All approved

claims and tax

invoices paid

All approved

claims and tax

invoices paid

All approved

claims and tax

invoices paid

All approved

claims and tax

invoices paid

All approved

claims and tax

invoices paid

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Vision- To provide reliable and safe works, transport infrastructure and services.

Objective Intervention Output Budget (bn UGX) / Annual Milestones

2011/12 2012/13 2013/14 2014/15 2015/16

Reports

prepared and

submitted to

MoFPED

(monthly,

quarterly and

annually)

0.15 0.15 0.15 0.15 0.15

Weekly,

monthly, bi-

annual and

annual reports

prepared.

Weekly,

monthly, bi-

annual and

annual reports

prepared.

Weekly,

monthly, bi-

annual and

annual reports

prepared.

Weekly,

monthly, bi-

annual and

annual reports

prepared.

Weekly,

monthly, bi-

annual and

annual reports

prepared.

All Funds

Accounted for

within the

quarter of issue

0.2 0.2 0.2 0.2 0.2

Accountabilities

done within the

quarter.

Accountabilities

done within the

quarter.

Accountabilities

done within the

quarter.

Accountabilities

done within the

quarter.

Accountabilities

done within the

quarter.

Budget ceilings

effected and

funds utilized

as budgeted

0.1 0.1 0.1 0.1 0.1

Quarterly cash

limits prepared

Quarterly cash

limits prepared

Quarterly cash

limits prepared

Quarterly cash

limits prepared

Quarterly cash

limits prepared

Human Resource Management

Ministry

Performance

reviewed

Monthly

meetings held

0.05 0.05 0.05 0.05 0.05

Minutes

produced

Minutes

produced

Minutes

produced

Minutes

produced

Minutes

produced

Quarterly

monitoring

carried out.

0.15 0.15 0.15 0.15 0.15

Quarterly

reports prepared

Quarterly reports

prepared

Quarterly reports

prepared

Quarterly reports

prepared

Quarterly reports

prepared

Strengthen

Human

Staff recruited 0.035 0.035 0.02 0.02 0.025

No. of staff No. of staff No. of staff No. of staff No. of staff

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Vision- To provide reliable and safe works, transport infrastructure and services.

Objective Intervention Output Budget (bn UGX) / Annual Milestones

2011/12 2012/13 2013/14 2014/15 2015/16

Resources

Management

recruited recruited recruited recruited recruited

Staff salaries

paid by 28th

of

every month

4.26 4.9 5.56 5.82 6.11

All staff on

payroll paid by

28th of the month

All staff on payroll

paid by 28th of the

month

All staff on payroll

paid by 28th of the

month

All staff on payroll

paid by 28th of the

month

All staff on payroll

paid by 28th of the

month

Ministry

Performance

reviewed

0.2 0.25 0.25 0.25 0.25

Minutes of the

Quarterly

performance

review

meetings held

Minutes of the

Quarterly

performance

review meetings

held

Minutes of the

Quarterly

performance

review meetings

held

Minutes of the

Quarterly

performance

review meetings

held

Minutes of the

Quarterly

performance

review meetings

held

Staff

performance

appraisal

conducted

0.1 0.1 0.1 0.1 0.1

95 % of staff

appraised

95 % of staff

appraised

95 % of staff

appraised

95 % of staff

appraised

95 % of staff

appraised

Staff trained

75% of planned

staff trained

75% of planned

staff trained

75% of planned

staff trained

75% of planned

staff trained

75% of planned

staff trained

Staff

professionalism

facilitated

35% of staff professionalized

35% of staff

professionalized

35% of staff

professionalized

35% of staff

professionalized

35% of staff

professionalized Staff welfare 0.1 0.1 0.2 0.15 0.15

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Vision- To provide reliable and safe works, transport infrastructure and services.

Objective Intervention Output Budget (bn UGX) / Annual Milestones

2011/12 2012/13 2013/14 2014/15 2015/16 managed 100% of

HIV/AIDS

infected staff

(who open up)

offered medical

assistance

100% of

HIV/AIDS

infected staff

(who open up)

offered medical

assistance

100% of

HIV/AIDS

infected staff

(who open up)

offered medical

assistance

100% of

HIV/AIDS

infected staff

(who open up)

offered medical

assistance

100% of

HIV/AIDS

infected staff

(who open up)

offered medical

assistance

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Vision- To provide reliable and safe works, transport infrastructure and services.

Objective Intervention Output Budget (bn UGX) / Annual Milestones

2011/12 2012/13 2013/14 2014/15 2015/16

Staff records and

other records

managed

0.04 0.04 0.025 0.025 0.025

90% of all

records

managed

according to the

Basic Registry

Procedure

Manual

90% of all

records managed

according to the

Basic Registry

Procedure

Manual

90% of all

records managed

according to the

Basic Registry

Procedure

Manual

90% of all

records managed

according to the

Basic Registry

Procedure

Manual

90% of all

records managed

according to the

Basic Registry

Procedure

Manual

Staff deployed to

meet manpower

demands

0.02 0.02 0.03 0.035 0.05

Offices

appropriately

staffed

Offices

appropriately

staffed

Offices

appropriately

staffed

Offices

appropriately

staffed

Offices

appropriately

staffed

Staff disciplinary

matters handled

0.025 0.025 0.025 0.025 0.025

All errant

officers

disciplined;

Disciplinary

Committee

reports

All errant

officers

disciplined;

Disciplinary

Committee

reports

All errant

officers

disciplined;

Disciplinary

Committee

reports

All errant

officers

disciplined;

Disciplinary

Committee

reports

All errant

officers

disciplined;

Disciplinary

Committee

reports

Staff reward

system

implemented

0.2 0.2 0.2 0.2 0.2

All deserving

officers

All deserving

officers rewarded

All deserving

officers rewarded

All deserving

officers rewarded

All deserving

officers rewarded

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Vision- To provide reliable and safe works, transport infrastructure and services.

Objective Intervention Output Budget (bn UGX) / Annual Milestones

2011/12 2012/13 2013/14 2014/15 2015/16

rewarded

Information and Public Relations

Development

of a

Communication

Strategy to

boost the

Ministry’s

image

Ministry of

Works and

Transport

Communication

Strategy (CS)

developed to

improve the

image of the

Ministry

0.06 0.1 0.1 0.1 0.1

Communication

strategy in place

by May 2012

Strategy

disseminated

Annual

implementation

report for the CS

produced

Annual

implementation

report for the CS

produced

Annual

implementation

report for the CS

produced

Increased public

awareness about

the Ministry’s

work and mandate

0.3 0.4 0.5 0.5 0.5

Communication

products put in

local media

Communication

products put in

local media

Communication

products put in

local media

Communication

products put in

local media

Communication

products put in

local media

Designing a

monitoring and

evaluation

framework for

media and

public relation

management

Monitoring and

evaluation

framework for

public relations

and media

management

- 0.1 - - -

- Monitoring and

evaluation

framework

developed

- - -

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83

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Vision- To provide reliable and safe works, transport infrastructure and services.

Objective Intervention Output Budget (bn UGX) / Annual Milestones

2011/12 2012/13 2013/14 2014/15 2015/16

Design a social

corporate

responsibility

plan for the

Ministry

Ministry Social

Corporate

Responsibility

Plan developed

- 0.04 0.3 0.2 0.2

- Draft Plan

produced

Approved Plan in

place

Reports on Plan

implementation

Reports on Plan

implementation

Design, install,

maintaining an

Interactive

Voice

Response

System for

Customer care

Operational

Interactive Voice

Response System

installed

- - 0.3 0.1 0.1

- - Interactive Voice

Response System

in place designed

and operational

Interactive Voice

Response System

maintained

Interactive Voice

Response System

maintained

Information and Communication Technology

Strengthen

information

management

ICT

implementation

strategy prepared

0.2 0.25 - - -

ICT

implementation Strategy prepared

Strategic Plan for

ICT prepared and

approved

- - -

Voice/Data

network built and

LAN assessment

and optimization

for different

- 2.32 1.282 0.888 0.587

- ICT soft ware

and hard ware

procured

Disaster recovery

solutions

developed

Service level

agreements

prepared and

servers

MoWT network

implemented

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Vision- To provide reliable and safe works, transport infrastructure and services.

Objective Intervention Output Budget (bn UGX) / Annual Milestones

2011/12 2012/13 2013/14 2014/15 2015/16

branches virtualized

Procurement and Disposal Unit

Strengthen

procurement

management

Consolidated

Procurement Plan

prepared and

submitted to

PPDA and

MoFPED

0.02 0.02 0.025 0.025 0.025

2011/12

Procurement

plan prepared

2012/13

Procurement plan

prepared

2013/12

Procurement plan

prepared

2014/15

Procurement plan

prepared

2015/16

Procurement plan

prepared

Bidding

documents

prepared and

approved by

Contracts

Committee

0.02 0.02 0.025 0.025 0.025

Approved Bid

documents

Approved Bid

documents

Approved Bid

documents

Approved Bid

documents

Approved Bid

documents

Bid opportunities

advertised or

invitations issued

0.05 0.055 0.06 0.065 0.07

Number of

Contracts

awarded

Number of

Contracts

awarded

Number of

Contracts

awarded

Number of

Contracts

awarded

Number of

Contracts

awarded

User departments 0.04 0.04 0.04 0.045 0.045

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Vision- To provide reliable and safe works, transport infrastructure and services.

Objective Intervention Output Budget (bn UGX) / Annual Milestones

2011/12 2012/13 2013/14 2014/15 2015/16

and bidders

informed of

Contracts

Committee

decisions

Reports on

Contracts

Committee

decisions issued

Reports on

Contracts

Committee

decisions issued

Reports on

Contracts

Committee

decisions issued

Reports on

Contracts

Committee

decisions issued

Reports on

Contracts

Committee

decisions issued

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Vision- To provide reliable and safe works, transport infrastructure and services.

Objective Intervention Output Budget (bn UGX) / Annual Milestones

2011/12 2012/13 2013/14 2014/15 2015/16

All Notification

of Award Letters,

Draft Contract

Agreements

prepared and

endorsed

0.03 0.03 0.03 0.03 0.03

Award Letters,

Draft Contract

Agreements

endorsed

Award Letters,

Draft Contract

Agreements

endorsed

Award Letters,

Draft Contract

Agreements

endorsed

Award Letters,

Draft Contract

Agreements

endorsed

Award Letters,

Draft Contract

Agreements

endorsed

Monthly,

Quarterly and

Annual

procurement

reports prepared

and submitted to

users

0.03 0.03 0.03 0.03 0.03

Procurement

reports prepared

Procurement

reports prepared

Procurement

reports prepared

Procurement

reports prepared

Procurement

reports prepared

All procurements

recorded,

referenced,

archived.

0.04 0.04 0.04 0.04 0.04

A functional

records

management

system in place

A functional

records

management

system in place

A functional

records

management

system in place

A functional

records

management

system in place

A functional

records

management

system in place

All procurement

documents are

verified before

submission to

Contracts

0.03 0.03 0.03 0.03 0.03

Verified

procurement

documents

Verified

procurement

documents

Verified

procurement

documents

Verified

procurement

documents

Verified

procurement

documents

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Vision- To provide reliable and safe works, transport infrastructure and services.

Objective Intervention Output Budget (bn UGX) / Annual Milestones

2011/12 2012/13 2013/14 2014/15 2015/16

Committee.

All Local

Purchase Orders

prepared in

accordance to the

availability of

funds.

0.04 0.04 0.045 0.045 0.045

Local Purchase

Orders cleared

Local Purchase

Orders cleared

Local Purchase

Orders cleared

Local Purchase

Orders cleared

Local Purchase

Orders cleared

PPDA consulted

on procurement

issues and

information

requested by

PPDA submitted.

0.01 0.01 0.01 0.01 0.01

Functional PDU Functional PDU Functional PDU Functional PDU Functional PDU

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Vision- To provide reliable and safe works, transport infrastructure and services.

Public Structures

Objective Intervention Output Budget (bn UGX) / Annual Milestones

2011/12 2012/13 2013/14 2014/15 2015/16

Increase efficiency

and improve

effectiveness in the

service delivery of

transport

infrastructure and

provision of

transport services.

Improve delivery and

coordination of

services in the Sector

MoWT central office

headquarters constructed

MoWT

central office

headquarters

constructed

MoWT central

office

headquarters

constructed

MoWT central

office

headquarters

constructed

MoWT central

office

headquarters

completed

Strengthen the

National Construction

Industry

Operationalize the

National Construction

Industry Policy

UCICO law formulated

and disseminated

0.3 0.2 0.2 0.2 0.2

UCICO law

formulated

UCICO law

approved by

Parliament

Reports

prepared on

dissemination

of UCICO law

Reports

prepared on

dissemination

of UCICO law

Reports

prepared on

dissemination

of UCICO law

Review the National

Construction standards

and disseminate them

effectively

Updated Standards

disseminated

0.1 0.1 0.1 0.1 0.1

Updated

Standards

Updated

Standards

Reports on

Standards

disseminated

Reports on

Standards

disseminated

Reports on

Standards

disseminated

Expedite the Building control laws 0.3 0.2 0.2 0.2 0.2

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Vision- To provide reliable and safe works, transport infrastructure and services.

Objective Intervention Output Budget (bn UGX) / Annual Milestones

2011/12 2012/13 2013/14 2014/15 2015/16

formulation and

enactment of building

laws

formulated and

disseminated

Building control

laws formulated

Building

control laws

disseminated

Building

control laws

disseminated

Building

control laws

disseminated

Building

control laws

disseminated

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____________________________________________________________________________________________________________

Vision- To provide reliable and safe works, transport infrastructure and services.

Objective Intervention Output Budget (bn UGX) / Annual Milestones

2011/12 2012/13 2013/14 2014/15 2015/16

Formulate and

disseminate building

regulation, codes and

guidelines

Building Regulation,

Codes and Guidelines

formulated and

disseminated

0.1 0.1 0.1 0.1 0.1

Building

Regulation,

Codes and

Guidelines

formulated

Reports on

Building

Regulation,

Codes and

Guidelines

disseminated

Reports on

Building

Regulation,

Codes and

Guidelines

disseminated

Reports on

Building

Regulation,

Codes and

Guidelines

disseminated

Reports on

Building

Regulation,

Codes and

Guidelines

disseminated

Strengthen the

enforcement

mechanism of

approvals of Plans,

quality assurance and

inspection in the

building industry

150 Annual assessment

and investigative reports

issued out

0.15 0.15 0.15 0.15 0.15

30 Annual

assessment and

investigative

reports issued

out

30 Annual

assessment

and

investigative

reports issued

30 Annual

assessment

and

investigative

reports issued

30 Annual

assessment

and

investigative

reports issued

30 Annual

assessment

and

investigative

reports issued

Promote certification

and adherence to

building regulation

and codes

70% of public buildings

with approved plans

0.2 0.25 0.28 0.3 0.3

70% of public

buildings with

approved plans

70% of public

buildings

with

approved

plans

70% of public

buildings with

approved

plans

70% of public

buildings with

approved

plans

70% of public

buildings with

approved

plans

Initiate and support

leasing mechanism for

contractors

Annual grant provided to

UCICO

- 0.5 0.5 0.5 0.5

- Annual grant

provided to

UCICO

Annual grant

provided to

UCICO

Annual grant

provided to

UCICO

Annual grant

provided to

UCICO

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____________________________________________________________________________________________________________

Vision- To provide reliable and safe works, transport infrastructure and services.

Objective Intervention Output Budget (bn UGX) / Annual Milestones

2011/12 2012/13 2013/14 2014/15 2015/16

Ensure availability of

Technical data for

planning, design,

construction and

maintenance purposes

Reviewed Technical

specifications

disseminated annually

0.3 0.3 0.3 0.3 0.3

Report on

stakeholder

dissemination

workshops

Report on

stakeholder

dissemination

workshops

Report on

stakeholder

dissemination

workshops

Report on

stakeholder

dissemination

workshops

Report on

stakeholder

dissemination

workshops

Undertake training for

all professionals in the

sector and equip them

with up to date

practices in planning,

design, construction

and maintenance

a) 30 persons annually

trained

b) In-service

workshops

conducted

0.15 0.15 0.15 0.15 0.15

Report on 30

persons

annually trained

Report on 30

persons

annually

trained

Report on 30

persons

annually

trained

Report on 30

persons

annually

trained

Report on 30

persons

annually

trained

0.5 0.5 0.5 0.5 0.5

Reports on In-

service

workshops

conducted

Reports on

In-service

workshops

conducted

Reports on In-

service

workshops

conducted

Reports on In-

service

workshops

conducted

Reports on In-

service

workshops

conducted

Provide regular

technical advise to the

public/private sector

players

50 building works

assessment reports

issued out annually

0.5 0.5 0.5 0.5 0.5

50 building

works

assessment

reports issued

50 building

works

assessment

reports issued

50 building

works

assessment

reports issued

50 building

works

assessment

reports issued

50 building

works

assessment

reports issued

Ensure efficient and

safe working

environment for public

and private sector

50% public buildings

supervised and reports

prepared

0.2 0.2 0.2 0.2 0.2

Supervision

reports prepared

Supervision

reports

prepared

Supervision

reports

prepared

Supervision

reports

prepared

Supervision

reports

prepared

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Vision- To provide reliable and safe works, transport infrastructure and services.

Objective Intervention Output Budget (bn UGX) / Annual Milestones

2011/12 2012/13 2013/14 2014/15 2015/16

Provide technical

advice to Ministries,

Departments,

Agencies (MDAs),

and the private sector

in planning, design,

construction and

maintenance of public

structures

i) Client sensitization

on the Ministry’s

services carried out

ii) Venues for national

functions prepared

iii) Assessment /

technical advisory

reports prepared and

issued

0.5 0.5 0.5 0.5 0.5

-Client Charter

disseminated to

MDAs and the

public

-12 venues

-Quarterly

reports prepared

-Client

Charter

disseminated

to MDAs and

the public

-12 venues

-Quarterly

reports

prepared

-Client

Charter

disseminated

to MDAs and

the public

-12 venues

-Quarterly

reports

prepared

-Client

Charter

disseminated

to MDAs and

the public

-12 venues

-Quarterly

reports

prepared

-Client

Charter

disseminated

to MDAs and

the public

-12 venues

-Quarterly

reports

prepared

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Vision- To provide reliable and safe works, transport infrastructure and services.

Policy and Planning

Objective Intervention Output Budget (bn UGX) / Annual Milestones

2011/12 2012/13 2013/14 2014/15 2015/16

Increase efficiency and

improve effectiveness in the

service delivery of transport

infrastructure and provision

of transport services.

Strengthen the

coordination

mechanism within the

sector and establish a

national transport

databank

Transport sector

data management

system established

and implemented

4.0 4.5 3.5 3 2.8

Sector

statistical plan,

M&E policy

and framework

finalized

TSDMS

Hardware/soft

ware procured

TSDMS

operationalised.

National vehicle

census

undertaken

Joint M&E

surveys

undertaken

TSDMS

maintained

Joint M&E

surveys

undertaken

Year book

published

Joint M&E

surveys

undertaken

Year book

published

Improve coordination

of institution planning

through informing the

SWG to incorporate

key Sector affected and

those that contribute to

the transport sector.

Sector Working

Group (SWG) and

Technical

Working Group

(TWG) meetings

held

0.3 0.5 0.5 0.5 0.5

-Minutes of 10

SWG meetings

held

- Minutes of

12 TWGs

meetings held

-Minutes of 8

SWG meetings

held

- Minutes of 48

TWGs meetings

held

-Minutes of

10 SWG

meetings held

- Minutes of

48 TWGs

meetings held

-Minutes of

10 SWG

meetings

held

- Minutes of

48 TWGs

meetings

held

-Minutes of

10 SWG

meetings

held

- Minutes of

48 TWGs

meetings

held

Sector Coordination

Strengthened

JTSR and the

Midterm Review

organized

0.55 0.6 0.65 0.7 0.75

JTSR and the

Midterm

Review

organized

JTSR and the

Midterm

Review

organized

JTSR and the

Midterm

Review

organized

JTSR and the

Midterm

Review

organized

JTSR and

the Midterm

Review

organized

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Vision- To provide reliable and safe works, transport infrastructure and services.

Objective Intervention Output Budget (bn UGX) / Annual Milestones

2011/12 2012/13 2013/14 2014/15 2015/16

Key Policy documents

produced

Policy papers

prepared including

BFP, MPS.

0.4 0.45 0.5 0.5 0.5

Policy papers

prepared

including BFP,

MPS.

Policy papers

prepared

including BFP,

MPS.

Policy papers

prepared

including

BFP, MPS.

Policy papers

prepared

including

BFP, MPS.

Policy papers

prepared

including

BFP, MPS.

Sector

contribution to the

H.E President’s

State of the Nation

Address and

Budget Speech

Sector

contribution to

the H.E

President’s

State of the

Nation Address

and Budget

Speech

Sector

contribution to

the H.E

President’s State

of the Nation

Address and

Budget Speech

Sector

contribution

to the H.E

President’s

State of the

Nation

Address and

Budget

Speech

Sector

contribution

to the H.E

President’s

State of the

Nation

Address and

Budget

Speech

Sector

contribution

to the H.E

President’s

State of the

Nation

Address and

Budget

Speech

National Transport

Policy and

Strategy

developed

0.6 0.7 0.5 0.5 0.5

National

Transport

Policy and

Strategy

developed

Policy launched

and

disseminated

Policy

recommendati

on

implemented

Policy

recommendat

ion

implemented

Policy

recommenda

tion

implemented

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Vision- To provide reliable and safe works, transport infrastructure and services.

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Vision- To provide reliable and safe works, transport infrastructure and services.

Objective Intervention Output Budget (bn UGX) / Annual Milestones

2011/12 2012/13 2013/14 2014/15 2015/16

Preparation of

other Policy

documents

backstopped.

0.1 0.1 0.1 0.1 0.1

Preparation of

other Policy

documents

backstopped.

Preparation of

other Policy

documents

backstopped.

Preparation of

other Policy

documents

backstopped.

Preparation

of other

Policy

documents

backstopped.

Preparation of

other Policy

documents

backstopped.

- 0.1 0.1 - -

- Rural Transport

Policy prepared

Rural

Transport

Policy

formulated

- -

Coordination

office for NTMP

Setup.

NTMP M&E

framework

developed.

0.85 0.85 1.5 0.1 0.1

Implementation

of NTMP

activities

monitored

Implementation

of NTMP

activities

monitored

NTMP

midterm

review

undertaken

Implementati

on of NTMP

activities

monitored

Implementatio

n of NTMP

activities

monitored

MoWT Five year

Strategic Plan

formulated.

0.2 0.3 0.3 0.3 0.3

Annual review

of MoWT Five

year Strategic

Plan carried out

Annual review

of MoWT Five

year Strategic

Plan carried out

Midterm

review of

MoWT Five

year Strategic

Plan carried

out

Annual

review of

MoWT Five

year

Strategic

Plan done

Final

evaluation and

formulation of

a new S/Plan

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Vision- To provide reliable and safe works, transport infrastructure and services.

Objective Intervention Output s

2011/12 2012/13 2013/14 2014/15 2015/16

Sector performance

reports produced

Performance

reports availed

(Quarterly,

Midyear and

Annual)

0.3 0.3 0.3 0.3 0.3

Performance

reports availed

(Quarterly,

Midyear and

Annual)

Performance

reports availed

(Quarterly,

Midyear and

Annual).

Performance

reports

availed

(Quarterly,

Midyear and

Annual).

Performance

reports

availed

(Quarterly,

Midyear and

Annual).

Performance

reports

availed

(Quarterly,

Midyear and

Annual).

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98 | P a g e

Annex 2: CLIENT CHARTER

1.0 INTRODUCTION

This Client Charter presents the Commitments of the Ministry of Works and Transport in

delivery of services to its clients and the public. It provides the Ministry’s mandate,

vision, mission, principle services, key result areas and commitments. The Charter

outlines its clients, accountability framework, procedures to be followed in handling

complaints and feedback mechanisms.

The Ministry’s Mandate is to:

a) Plan, develop and maintain an economic, efficient and effective transport

infrastructure;

b) Plan, develop and maintain economic, efficient and effective transport services by

road, rail, water, air and pipeline;

c) Manage Public works including government structures and;

d) Promote good standards in the construction industry

Vision

To provide reliable and safe works, transport infrastructure and services.

Mission

To promote adequate, safe and well maintained Works and Transport Infrastructure and

Services for Social Economic Development of Uganda.

Our Mission is, “To provide effective leadership, policy guidance, quality assurance,

regulation and oversight by adhering to professionalism and integrity for socio-economic

development of the country”.

2.0 VALUES AND PRINCIPLES

The values and principles that guide and commit the staff of the Ministry of Works and

Transport to the above Mandate, Vision and Mission in providing services are as stated

below.

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Vision- To provide reliable and safe works, transport infrastructure and services.

l) Professionalism: We shall adhere to the defined rules, standards and guidelines of

the respective disciplines, exhibiting professionalism, competence and honesty.

m) Integrity: We shall show the highest standards of integrity and shall not place

ourselves under any financial or other obligations to individuals or organizations

that might seek to compromise our professional behaviour in performance of our

duties.

n) Quality Assurance: We shall put in place measures and mechanisms that will ensure

our clients deliver/receive quality services and works within budget and time.

o) Selflessness: We shall put public interest above personal interest without

consideration of any financial or material benefit and gain.

p) Objectivity: We shall make decisions based on merit, researched information,

professional codes and other codes of good practice.

q) Customer/Client focus: We shall put the interests of our customers/clients as our

first priority. We shall always seek to meet our customers’ needs and expectations.

r) Partnership: We shall engage our partners in planning, designing, implementing,

monitoring and evaluating our programmes and Projects.

s) Optimal use of resources: We shall optimally use resources in the attainment of the

Ministry objectives and targets.

t) Transparency and Accountability: We shall be transparent and accountable for

our decisions, actions and inactions.

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Vision- To provide reliable and safe works, transport infrastructure and services.

u) Responsiveness: We shall respond to our clients effectively and efficiently when

called upon.

v) Impartiality: We shall provide services to all clients without discrimination on the

basis of gender, race, colour and religion or creed or ideological orientation or

social status.

3.0 KEY RESULT AREAS AND COMMITMENTS

3.1 Key Results Areas

The Ministry’s Key Result Areas are:

a) National Policies, Plans, Standards, Laws and Regulations formulated;

b) National Policies, Standards, Laws and Regulations enforced;

c) National Transport Data disseminated ;

d) Safety of public transport service vehicles and inland water vessels improved

e) Performance of agencies monitored and evaluated;

f) Technical support to Ministries, Departments and Agencies provided; and

g) Research on local construction materials and technologies undertaken

3.2. Commitments

The Ministry of Works and Transport commits itself to the following:

a) Finance and Administration

We shall:

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Vision- To provide reliable and safe works, transport infrastructure and services.

i) Build Staff Capacity and professionalism;

ii) Prepare and implement the ministry’s communication strategy

iii) Ensure safe custody, proper utilization and accountability for all Public funds

and assets;

iv) Provide Management Support Services;

v) Ensure goods and services are procured, and ministry assets disposed of in

accordance with the law and good practices; and

vi) Ensure bills/Invoice/Certificates are paid/ settled within 30 days after

submission of full verification and certification.

b) Policy and Planning

We shall:

i) Coordinate and analyze strategic policy options to guide the Ministry programmes

and projects;

ii) Liaise with other Government Ministries in developing and analyzing cross-

sectoral policies and issues for guidance in the Ministry;

iii) Coordinate the preparation of the major policy statements namely: Medium

Term Expenditure Framework and Ministerial Budget Policy statement;

iv) Monitor and evaluate the implementation and carry out regulatory impact

assessment of major policies in the Ministry;

v) Coordinate and monitor Works and Transport sub-sector performance; and

vi) Collect, process, analyze, interpret store and disseminate data on all modes of

transport for strategic planning.

c) Public Structures

We shall:

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Vision- To provide reliable and safe works, transport infrastructure and services.

i) Plan, monitor and evaluate Building Construction Projects within budget and

time;

ii) Check and approve Tender and Contract documents for adoption within 30

calendar days;

iii) Formulate, review, enforce and monitor building construction Laws, Policies,

Standards and Regulations to ensure observance of quality, safety and

standards; and

iv) Supervise and manage Consultancy Services contracts and building works

contracts under MDAs to ensure quality, safety and standards.

d) Construction Standards and Quality Management

We shall:

i) Undertake research and materials testing

ii) Develop adequate engineering specifications and standards;

iii) Promote good standards in the construction industry; and

iv) Promote integration of crosscutting issues namely; Environment, Gender,

HIV/AIDS, Occupational Health and Safety and Disability in the sector.

e) Roads and Bridges

We shall:

i) Monitor and evaluate performance of agencies, authorities, local governments

involved in the development and maintenance of road infrastructure;

ii) Formulate policies and guidelines for the development and maintenance of

road infrastructure;

iii) Regulate agencies, authorities, local governments involved in the

development and maintenance of road infrastructure;

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Vision- To provide reliable and safe works, transport infrastructure and services.

iv) Collaborate with agencies, authorities, local governments involved in the

development and maintenance of road infrastructure; and

v) Monitor and evaluate surveys, demarcation, and acquisition of land titles,

marking and protection of road reserves for transport projects for existing and

future Road Infrastructure to avoid large amounts of compensations.

f) Mechanical Engineering Services

We shall:

i) Inspect Government vehicles and equipment for condition assessment and onward

advice as to future usage;

ii) Maintain and manage Government vehicle/equipment inventory database;

iii) Evaluate equipment and vehicles for procurement, arbitration or disposal

purposes;

iv) Guide in setting policies and standards for models/makes of vehicles for

government usage;

v) Set standards and requirements for private garages/workshops that repair

government vehicles and equipment; and

vi) Assist the Districts in procurement planning and managing the maintenance

of their road equipment.

g) Transport Regulation

We shall:

i) Initiate and develop transport policies, strategies and regulations to ensure

effective, efficient and safe transport services;

ii) Monitor and advise on effective enforcement of transport legislation;

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Vision- To provide reliable and safe works, transport infrastructure and services.

iii) Oversee investigations into causes of accidents and advise on mitigation

measures;

iv) Oversee sensitization programmes of the public about safety and discipline in

the transport industry;

v) Oversee performance of CAA ,TLB, NRSC so as to ensure compliance with

the legislation; and

vi) Co-ordinate formulation and implementation of bilateral, regional and

international agreements to enhance safety of transport in liaison with other

respective countries and organizations.

h) Transport Services and Infrastructure

We shall:

i) Undertake studies and engineering designs for rail, water and air transport modes;

ii) Implement plans for transport services and infrastructure for all modes of

transport (Road, Rail, Water and Air);

iii) Carry out research to identify requirements for development and

improvement of transport services and Infrastructure;

iv) Assess the impact of modes of transport in respect to socio-economic

development and poverty eradication in the country;

v) Formulate, Assess and evaluate the cost of transport services in terms of

tariffs and user charges in the Transport Sector;

vi) Monitor and evaluate the performance of Public Corporations in the Sub-

sector (Uganda Railways Corporation, Rift Valley Railways and Civil

Aviation Authority) to ensure efficiency and adherence to standards; and

vii) Promote collaboration linkages and liaising with Regional and International

Organizations concerned with provision of transport services and

Infrastructure.

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Vision- To provide reliable and safe works, transport infrastructure and services.

4.0 CLIENT RIGHTS, EXPECTATIONS AND OBLIGATIONS

4.1 The Clients

Our Clients include but are not limited to the following:

a) The Parliament;

b) Development Partners;

c) Staff of the Ministry;

d) Ministries, Departments, Parastatals, Authorities Agencies and Local Governments;

e) Professional bodies;

f) Suppliers of Goods and Providers of Services/ Works;

g) Investors and Private Sector Operators;

h) Institutions of Learning;

i) Non Governmental Organizations/ Civil Society Organizations; and

j) Media; and

k) General Public;

4.2 Client Rights

Our Clients have a right to:

a) Services in accordance with the existing contractual obligations, regulations and

guidelines;

b) Timely response to issues raised;

c) Technical guidance and advise;

d) Access to information, regular reporting and accountability within the prescribed

law;

e) Confidentiality of information;

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Vision- To provide reliable and safe works, transport infrastructure and services.

f) Participation or representation in development of policies, systems and programs;

and

g) Know the user fees as per the fees structure.

4.3 Client Expectations

Our Clients shall expect the following from us:-

a) to be treated with respect and courtesy;

b) timely payment for goods supplied, services provided and works executed;

c) adequate and timely attention and response to issues and concerns raised;

d) confidentiality of information that relate to specific transactions in line with the

law;

e) timely, accurate and well presented policy advice; and

f) easy access by authorized persons to entitled information within the agreed

guidelines.

We shall serve our clients from Monday to Friday (Except on designated Public

Holidays) during the normal working hours as indicated below:-

Time: 8.00 am -12.45 pm.

2.00 pm – 5.00 pm.

4.4 Client Obligations

Our Clients shall have the following obligations:

a) Comply with the Laws, Regulations, Policies and Guidelines;

b) Provide correct and timely Information as may be required by the Ministry;

c) Be knowledgeable on regulations and laws relating to the Services they require;

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d) Participate in scheduled policy fora and workshops;

e) Mutual respect for staff and orderliness in offices;

f) Participate in the formulation, implementation, evaluation and sustainability of

programs; and

g) Provide goods and services that conform to set standards.

5.0 FEEDBACK AND COMPLAINTS PROCEDURES

5.1 Feedback Mechanisms

Clients shall provide feedback on our services through the following mechanisms:

a) Stakeholder meetings or conferences and technical review meetings;

b) Supervision and monitoring visits;

c) Periodic Performance Reports;

d) Telephone , e-mail and the Ministry Website;

e) The Ministry Public Relations Office; and

f) Writing to us through the following address;

Ministry of Works and Transport,

P.O. Box 10,

Telephone: 256-41-320101/9

Fax: 256-41-320135

E-Mail: [email protected]

5.2 Complaints Procedures

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Vision- To provide reliable and safe works, transport infrastructure and services.

The Ministry of Works and Transport is accountable to the Public for the Services it

offers, and has put in place the following procedure for handling complaints and

obtaining feedback from the clients:

a) Raise the complaint with the officer concerned;

b) Consult the Public Relations Office;

c) If no satisfactory response is obtained through (a) and (b) above, consult the Client

Charter Officer (Principal Personnel Officer) who will guide you on the next course

of action;

d) Write to us using the address given at the end of this document;

e) Call or fax on the numbers given at the end of this document; and

f) Use our website.

5.3 Appeal Mechanism

If you are not satisfied with the response from the action officer attending to you, or with

the way your complaint is handled, you may refer to:

a) The Head of Department;

b) The Director; and

c) The Permanent Secretary.

In case you are not satisfied with the appeal process at the Ministry of Works and

Transport, you may seek redress from the Head of Public Service and Secretary to

Cabinet, Office of the President.

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Vision- To provide reliable and safe works, transport infrastructure and services.

6.0 ACCOUNTABILITY FRAMEWORK

6.1 Performance Reporting

We shall report our performance to our clients through various mechanisms listed here

below:

a) Stakeholders meetings or conferences;

b) Annual Ministerial Policy Statements;

c) Periodic Performance Reports; and

d) Releases in the mass media (electronic and print).

6.2 Performance Improvement

In collaboration with our clients, we shall continuously improve on the quality of service

delivery, periodically reports on our performance and commit ourselves to the above

principals and service standards.

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Ministry of Works & Transport

P.O. Box 10 Entebbe,

Plot 4/6 Airport Road Entebbe

Tel 256-41-320101/9

Fax 256-41-320135/321364