Ministry for Information and Communications Technologies Republic of Colombia 11 María del Rosario Guerra Minister for Information and Communications Technologies

Ministry for Information and Communications Technologies

Republic of Colombia

11

María del Rosario GuerraMinister for Information and Communications Technologies

Bogotá D.C. – November 11, 2009

The Colombian ICT sector and its perspectives: “Advancing towards a better-informed society and

Bridging the digital divide”



2

I. Colombia – Context of the ICT Sector

II. Colombia – Towards a Better-informed Society

III. Colombia – Bridging the Digital Divide

Contents



3

The telecommunications sector is performing much better than the aggregate economy…

Source: DANE (2009)

Rea

l ann

ual g

row

th ra

te (%

)

-2,0

0,0

2,0

4,0

6,0

8,0

10,0

12,0

14,0

16,0

18,0

2001 2002 2003 2004 2005 2006 2007* 2008* 2009-I 2009-II

GROSS DOMESTIC PRODUCT Telecommunications and Postal Services



4

Between 2005 and 2008 telecom operators revenues have almost doubled…

USD Millions

Source: Ministry of Information and Communications Technologies (2009)

1.318 1.545 1.785 2.067 2.527 2.535522 495 455551

594 600806

1.4022.393

2.992

3.935 4.386

233

316

377

511

1.066

1.792

820

984

1.276

1.355

1.489

1.831

-

2.000

4.000

6.000

8.000

10.000

12.000

2003 2004 2005 2006 2007 2008Fixed telephony Long distance Mobile services Internet Access Other



5

Since 2005, IT services revenues almost doubled … But software opportunities remain unexploited

USD Millions

Source: Ministry of Information and Communications Technologies (2009)

767 820 906 9921.224

1.554175 191 213 233211

226

552615

686832

1.385

1.439

-

500

1.000

1.500

2.000

2.500

3.000

3.500

2003 2004 2005 2006 2007 2008

Hardware Software IT Services



6

Internet penetration and Broadband accesses have skyrocketed in the last three years …

* Quality standard settled by the Communications Regulatory Commission of Colombia > 512kps. Source: CRC.

2.123.5082.049.773

1.902.844

1.584.547

1.207.090

943.628

628.077

444.804318.683

182.555

13,2011,7010,80

15,90

23,00

27,80

32,10

38,5040,54

44,01

1.865.381

0,00

5,00

10,00

15,00

20,00

25,00

30,00

35,00

40,00

45,00

2005 -Jun

2005 - Dec

2006 -Jun

2006 - Dec

2007 -Jun

2007 - Dec

2008 -Jun

2008 - Dec

2009 -Mar

2009 -Jun

Inte

rnet

use

rs p

er 1

00 in

habi

tant

s

-

500.000

1.000.000

1.500.000

2.000.000

2.500.000

Alw

ays-

on a

nd B

road

band

Sub

scrib

ers

Always-on subscribers Internet users per 100 inhab.Broadband subscribers



7

Population 5 years and over which used Internet at any place during the lat year

Source: Integrated Households Survey (Jul – Dec 2008). Dane

Perc

enta

ge o

f pop

ulat

ion

5 ye

ars

and

over

0,0

5,0

10,0

15,0

20,0

25,0

30,0

35,0

40,0

45,0

50,0B

OG

OTA

PER

EIR

A A

.M.

NEI

VA

TUN

JA

PAST

O

VILL

AVI

CEN

CIO

MED

ELLI

N A

.M.

TOTA

L 24

CIU

DA

DES

MA

NIZ

ALE

S A

.M.

IBA

GU

E

BU

CA

RA

MA

NG

A A

.M.

AR

MEN

IA

CA

LI A

.M.

SAN

TA M

AR

TA

POPA

YAN

VALL

EDU

PAR

MO

NTE

RIA

CU

CU

TA A

.M.

FLO

REN

CIA

SIN

CEL

EJO

RIO

AC

HA

CA

RTA

GEN

A

BA

RR

AN

QU

ILLA

A.M

.

SAN

AN

DR

ES

QU

IBD

O

37,5% of Colombian population used Internet

during the last year



8

Population 5 years and over which used a PC at any place during the last year

Source: Integrated Households Survey (Jul – Dec 2008). Dane

Perc

enta

ge o

f pop

ulat

ion

5 ye

ars

and

over

0,0

5,0

10,0

15,0

20,0

25,0

30,0

35,0

40,0

45,0

50,0

55,0

60,0B

OG

OTA

TUN

JA

PAST

O

NEI

VA

MA

NIZ

ALE

S A

.M.

PER

EIR

A A

.M.

TOTA

L 24

CIU

DA

DES

VILL

AVI

CEN

CIO

MED

ELLI

N A

.M.

CA

LI A

.M.

IBA

GU

E

BU

CA

RA

MA

NG

A A

.M.

AR

MEN

IA

POPA

YAN

SAN

TA M

AR

TA

VALL

EDU

PAR

FLO

REN

CIA

CU

CU

TA A

.M.

MO

NTE

RIA

SAN

AN

DR

ES

BA

RR

AN

QU

ILLA

A.M

.

RIO

AC

HA

SIN

CEL

EJO

CA

RTA

GEN

A

QU

IBD

O

46,4% of Colombian population used a PC during the last year



9

Some advances in ICT infrastructure stemming from private investment

Aug 2006 Oct 2009 Goal for Aug 2010

Internet Users per 100 inhabitants 13,2 44,0 47,0

Broadband Internet Users per 100 inhabitants 6,1 42,2 46,5

Monthly Average Mobile Subscribers Consumption 248,64 282,04 n.a.

PC penetration per 100 inhabitants 11,39 12,81 9,40

Mobile Subscribers per 100 inhabitants 67,8 89,5 93,6

Source: Ministry for Information and Communications Technologies (Nov 2009)



10

Some advances in ICT infrastructure due to public (FONTIC) investment

Oct 2009 Goal for Aug 2010

% of advancement

Public Offices with Internet Access through Compartel 25.733 29.580 86,99

Public Schools with Internet Access through Compartel 20.749 22.594 91,83

% of public enrollment with access to Internet 68,68 79,98 85,87

PCs in public schools from Computers for Schooling 201.358 246.099 81,82

Public Schools with PCs from Computers for Schooling 14.202 19.602 72,45

% of public enrollment benefitted by CpE 52,24 65,00 80,37

Source: Ministry for Information and Communications Technologies (Nov 2009)



11

2007-2008Country NRI RANKINGChile 34Mexico 58Brazil 59Costa Rica 60Panama 64Uruguay 65El Salvador 66Colombia 69Dominican Rep. 75Argentina 77

2008-2009Country NRI RANKINGChile 39 (-5)Costa Rica 56Brazil 59Colombia 64 (+5)Uruguay 65Panama 66Mexico 67Dominican Rep. 75El Salvador 78Trinidad y Tobago 81

These advances have been recognized by international ICT Rankings



12

Colombia moved up six positions in the e-readiness Index (The Economist)

LATIN AMERICAN RANKING 2009

2009 2008 COUNTRY 2009 2008DIF

RANKDIF

SCORE

30 32 Chile 6,49 6,57 +2 -0,0840 40 Mexico 5,73 5,88 - -0,1542 42 Brazil 5,42 5,65 - -0,2344 49 Jamaica 5,33 5,17 +5 +0,1645 44 Argentina 5,25 5,56 -1 -0,3146 50 Trinidad 5,14 5,07 +4 +0,0752 58 Colombia 4,84 4,71 +6 +0,1353 51 Peru 4,75 5,07 -2 -0,3255 52 Venezuela 4,4 5,06 -3 -0,6660 63 Ecuador 3,97 4,17 +3 -0,20

Source: The Economist Intelligence Unit. E-readiness Index 20009



13

The ICT sector significantly contributes to aggregate competitiveness in Colombia

Global Competitiveness Index 07-08 08-09 09-10 VarSample Size 131 134 133

GCI COLOMBIA 69 74 69 +59th pillar: Technological readiness 76 80 66 +149.01 Availability of latest technologies 88 110 96 +149.02 Firm-level technology absorption 96 101 95 +69.03 Laws relating to ICT 55 53 50 +39.04 FDI and technology transfer 66 88 75 +139.05 Mobile telephone subscriptions (hard data) 64 69 66 +39.06 Internet users (hard data) 74 75 46 +299.07 Personal computers (hard data) 85 82 70 +129.08 Broadband Internet subscribers (hard data) 66 65 61 +4

Source: The Global Competitiveness Report. World Economic Forum 2009



14

Colombia is the fourth country in the world concerning Internet additions in 2003-2008

Source: The Information Economy Report 2009. UNCTAD

“There were an estimated 1.4 billion Internet users around the world at the end of 2008. Reflecting that the number of users grew five times faster in developing than in developed countries, the former now account for more than half of the world total. (…)

During the period 2003–2008, Andorra achieved the largest gains in Internet penetration, followed by Argentina, Latvia and Colombia.”



15




Contents



16

By August 07 of 2019, Colombia will celebrate two centuries of being an independent Republic.

The Vision “Colombia 2019” is a picture of our country by that date, built by all the stakeholders from the society and based on two principles:► Consolidating a public policy framework which is deeply democratic under the

principles of freedom, tolerance and fraternity.► Reaching a socioeconomic model based on the equality of opportunities in

which the State guarantees social equity.

It focuses on four main goals:► A society in which all citizens enjoy freedom and social responsibility► An egalitarian society with strong solidarity among its members► An economic system guaranteeing improvements in social welfare► A Public Administration continuously enhancing the services it offers to

citizens

Vision Colombia 2019 – Policy Framework



17

“By 2019, the access and use of Information will be an effective right guaranteed to every citizen and also an instrument for knowledge diffusion and appropriation. Thus, information will be a crucial driver for socioeconomic development, welfare improvement, social equity and democracy. Moreover, ICTs will be considered as the main platform to access information at affordable prices and from every location of our country”

The main driving principles to achieve this ambitious goal are:► Promoting the generation, diffusion and use of Information. ► Setting standards and best practices concerning Information

Systems.► Defining an proper incentive scheme for the access, use and

appropriation of Information.► Building an adequate Institutional and Legal Framework.

Vision Colombia 2019 – Towards a better-informed society



18

1) Consolidate a Public Administration at the service of citizens.

2) Achieve an “interconnected” Public Administration.3) Build a statistical system for information registries.4) Guarantee adequate levels of universal service and/or access to ICTs.

5) Promote digital inclusion and increase Broadband Internet penetration.

6) Develop citizen capabilities for the use and appropriation of ICTs.7) Spread information at every level of the society.8) Define adequate incentives schemes for the generation, diffusion and

use of information. 9) Assimilate standards and best practices in information management.10) Set policy objectives to consolidate the

Institutional and Legal framework.

Vision Colombia 2019 – Towards a better-informed society – 10 GOALS



19




Contents



20

Colombian ICT Government Agenda 2006-2010

1.Every Colombian is to be connected and informed

2.Institutional strengthening and modernization so as to develop a strategic sector for our country

3.Development and competitiveness of the ICT industry

4.Working for a better service performance of public radio and television



21

Public Investment in social ICTs for the years 09-10 will outweigh the sum of the past 7 years …

USD Millions

Source: ICT Fund from the Ministry of Information and Communications Technologies. September 2009

41,2

80,4108,5

188,1 182,5 175,4

6,9

30,1

28,1

29,723,5

22,0

5,6

10,4

16,1

20,518,4

18,1

4,5

5,5

5,8

7,17,3

7,5

0,5

14,8

24,9

22,523,0

24,4

-

-

19,2

31,337,8 38,3

-

50

100

150

200

250

300

2006 2007 2008 2009 2010 2011

Compartel Computers for Schooling E-Government AgendaUniversal Postal Service Institutional Strenghtening ICT Sector Developmeny



2222

Increasing Broadband Internet user penetration► Promoting social ICT programs which provide Internet connectivity to

public institutions such as hospitals (telemedicine), libraries (e-research), mayor’s offices (local e-government) and public schools (e-learning) through Compartel.

► Protecting the rights of children and youth in the web: Internet Sano► Promoting access and use of ICTs by handicapped population so as to

improve its social inclusion

Broadening PC access and use:► Providing PCs to public schools with the program

Computadores para Educar (Computers for schooling)► VAT exemption for PCs under USD 900► Soft credit lines to improve access to PCs by university students.

Bridging the digital divide: every Colombian is to be connected and informed



23

Deploying the E-Government strategy with the leadership of the program Gobierno en Línea

The government should be an outstanding example as regards as access and use of ICTs in order to facilitate interaction with citizens and firms.

Fostering ICT capabilities among all citizens and firms

Territorios digitales (Digital Territories): ► Strategy placing ICTs as a key issue in the regional policy agenda. It

looks for cooperation mechanisms among local and national authorities, and ICT providers, if possible, in order to consolidate the use of ICTs in education, health, SMEs, among others, at a local level.

Bridging the digital divide: every Colombian is to be connected and informed



24

Many Thanks


www.mintic.gov.co

http://www.mintic.gov.co/



25

The evolution of COMPARTEL follows technological development

RegionalProjectsRural

Telephony

BroadbandConnectivity

To Public

InstitutionsMayor Offices

School Justice SectorTown Councils

Public Schools as Internet Community

CentersInternet

CommunityCenters

SubmarineCable to

San Andrés

Satellite

1998 2002 2006 2008 2009



26

Narrowing the Colombian Digital Divide – Telephony and Internet Connectivity Compartel project was developed since 1999 as the Colombian Social

Telecommunications Program for the provision of universal access to ICTs. ►The Rural Telephony Program: to facilitate universal access to

telecommunications services in rural areas.►The Social Internet Program: to allow Internet to be used by all the

population at their community. 1600 Telecenters have been installed, and the objective is to develop 2.500 Telecenters with broadband Internet access by 2010.

►The Broadband Connectivity Program: to provide public institutions (schools, hospitals, mayor offices, libraries) with Internet connectivity. Increase the connectivity coverage of public schools from 9% in

august 2006 to 55% in august 2010.Benefit the 91% of public hospitals (875) and 22% of public libraries

(221) with broadband Internet by august 2010. Provide connectivity to 100% of the Colombian municipalities

by 2010.



27

COMPARTELPublic institutions with Internet Connectivity

2004



28


2007



29


October 2009

Go back

8.398.766

5.892.719

1.427.894

43.126

20.7491.569

Sedes

48%TOTAL

COMPARTELSECR. OF

EDUCATION

3%

PUBLIC SCHOOLS COVERAGE

STUDENTS COVERAGE

70%

COMPARTEL17%

SECR. OF EDUCATION

TOTAL



30

The implementation of rules governing Internet use and the development of filters, blocking techniques and special software are extremely useful steps, which we have been implementing in Colombia.

However, action needs to be taken at the international level to ensure that measures are adopted in all countries to control inappropriate content and implement prevention strategies to make children, adolescents and young people aware of the dangers they may face on the web.

Internet Sano – Cibersecurity for children and youthInternet Sano – Cibersecurity for children and youth



31

Criteria for classifying Internet pages with child pornography content, developed by a group of governmental and non-governmental entities.

Preventive provisions and sanctions. Management of measures to safeguard against exploitation, pornography and sex tourism and other forms of sexual abuse involving minors on the Internet.

Codes of conduct and self-regulation signed by legal representatives of various telecommunication companies in Colombia.

National Safe Internet communication strategy. Website www.internetsano.gov.co, on which users can obtain

information and background material, and also can denounce websites and/or WebPages offering sexual services involving children, adolescents and young people.

Go back

Internet Sano – Cibersecurity for children and youthInternet Sano – Cibersecurity for children and youth

http://www.internetsano.gov.co/



32

13 ICT rooms in:►Bogotá (2),

Medellin, Cali, Barranquilla, Pasto, Duitama, Neiva, Armenia, Florencia, Cúcuta, Popayán y Yopal

6.178 deaf-blind people has now access to ICTs thanks to the ICT Rooms

Amazonas - 7

Antioquia 850 Arauca - 67

Atlántico - 320

Vichada - 1

Vaupés - 2

Valle 951

Guainía - 4Cauca470

Meta - 47

Nariño529

Putumayo - 73

Caquetá118

Guaviare - 29

Casanare 222

Chocó7

Córdoba226

Guajira - 50

Huila258

Tolima671

San Andrés - 3

Norte de Santander - 136

Santander204

Cesar 108

Bolívar71

Boyacá 404

Sucre - 109

Magdalena29

Caldas213Risaralda - 186

Quindío - 124Bogotá2644

Cundinamarca - 531

7

11

5

3

9

1

2

4

8

6

12

13

10



33

Deaf people Accessible Telephony

Department TOTALAntioquia 348Arauca 136Atlántico 383Bogotá D.C. 522Bolívar 232Boyacá 120Caldas 102Caquetá 112Casanare 34Cauca 86Cesar 112Chocó 90Córdoba 121Cundinamarca 261Huila 133La Guajira 109Magdalena 92Meta 139Nariño 160Norte de Santander 152Quindío 164Risaralda 162Santander 211Sucre 130Tolima 102Valle 658

TRAINED PEOPLE 4.871

18.653 calls and chat sessions were performed in 2008

Go back



34

Computers for schooling



35

Narrowing the Colombian Digital Divide – PC use and appropriation

Computadores para Educar (Computers for Schooling) is a program, officially launched in 2000, that provides ICT access to public schools. ► Computers come from massive donations of used equipment from

private companies and public entities, complemented by an innovative assembly line since 2007 and by PCs procurement processes.

►More than 200.000 PCs have been delivered since the beginning of the program, benefiting 14.900 public schools.

► The objective is to cover 45% of public schools by august 2010 with a ratio of 20 students per PC.

► Computers are provided with a one-year warranty together with a support and maintenance policy during the second year.

► There is an innovative electronic waste management program (CENARE) which is becoming a leader among Latin-American countries



36

By 2002, almost 40.000 public schools had not computer access. By October 30 2009, 34,9% (14.905) of public schools, with more than 4.5 million of students, were benefited by the CPE

15%21%

45%

Source: Ministry of National Education, Sept. 2009.

Computer access in Public Schools

48.127

43.275 44.545

9.452

25.000

31.200

1.300

20.262

44.545

17.492

6.538

14.905

0

10.000

20.000

30.000

40.000

50.000

2002 2006 2009 2010YEAR

Publ

ic S

choo

ls

Public Schools Public Schools with PC Public Schools benefitted by CPE



37

Comparative: “Children per PC at public schools”: 2001 Vs 2008

2001 2009



38

CPE also collaborates to solve computer e-waste problem in Colombia by refurbishing and recycling the donated computers.

Recovery of electronic

components (stage 2)

Manual CPU´s

dismantling

(Stage 1)

CPE reuses e-waste parts by sending them to spare part stores, or by using them for educational Robotic Platforms.

Robotic mobile kits

Computers for schooling: e-waste management

Go back



39

Gobierno en línea (e-government agenda) is a national strategy led by the Ministry for Information and Communications Technologies, contributing to a better Public Administration performing efficiency and transparency. In such a way, better services will be provided altogether to citizens, enterprises and other governmental institutions through the efficient use of ICTs



40

Ranking: 54 / 191

Ranking: 52 / 192W

orld

Latin

Am

eric

a

(2005) (2008)

6 / 20 6 / 20

Ranking: 58 / 198

Ranking: 22 / 198

Wor

ld

Latin

Am

eric

a

(2007) (2008)

7 / 20 3 / 20

* Third place in Latin America after Brazil and Mexico

Doing Business 2010

United Nations

Univ. ofBrown

International Rankings in e-government

Main drivers for advancement of Colombia in the ranking: On-line filing and payment of taxes On-line pre-subscription to social security services On-line trade-related procedures

* Sixth place in Latin America after Mexico, Argentina, Chile, Brazil and Uruguay



41

The strategy performs several phases defined in the National Decree 1151/08

Phase of TransformationOn-line products and services ON-DEMAND

Phase of TransformationOn-line products and services ON-DEMAND

Phase of TransactionOn-line products and services

Phase of TransactionOn-line products and services

Phase of E-democracyCollective Policy and Decision Making

Phase of E-democracyCollective Policy and Decision Making

Phase of InformationOn-line information publishing

Phase of InformationOn-line information publishing

Phase of InteractionTwo-way communication and database query

Phase of InteractionTwo-way communication and database query

2000

2008

2001

2008/2009

2003

2009/2010

2005

2010/2011

2007

2010/2012



42

Unique Webpage for the Colombian Public Administration www.gobiernoenlinea.gov.co

•570.763 average monthly visits

•2.113 linked Web pages

•2.659 procedures and services havebeen published

•570.763 average monthly visits

•2.113 linked Web pages

•2.659 procedures and services havebeen published

*September 2009

http://www.gobiernoenlinea.gov.co/



43

Unique Procurement Webpage for the Public Administration www.contratos.gov.co*September 2009

624.374 monthly visits

• 2.263 registered public offices • 69.931 procurement processes

have been publishedfor about USD 15 billion in 2009

• 2.263 registered public offices • 69.931 procurement processes

have been publishedfor about USD 15 billion in 2009

Go back



44

The ICT Sailor of the Magdalena River and Pacific Coast basins - 2008



45

Tumaco (Nariño) - Bahía Solano (Chocó) 16 stops

Generating ICT capabilities

9.279People trained in

ICTS

390Courses

Girardot – Barranquilla 31 stops

Adults; 21% Young

People; 30%

Public Servants;

7%Teachers;

8%

Children; 35%

Go back



46

Digital Territories 2007 – 2009

¿

¿¿

¿

¿

¿

¿

¿

¿

¿

¿

¿

¿

¿

¿

¿

¿

¿

Financial sponsorship:

2007: 9 Territories2008: 23 Territories2009: 32 Territories

¿

¿

¿

¿¿¿

¿

¿

¿

¿

¿

¿

¿

¿

¿

Up to date we have invested

more than USD 276 millions

Go back



47

ICT LAW – Legal and institutional arrangements to face the challenges of convergence

The ICT Law provides a converged framework to foster the development of ICTs in Colombia through four main axes:

►Principle-based: certain degree of stability to allow mean- and long-term planning by both the policy-maker and the industry

►Institutional Convergence, in order to facilitate the developments associated with technological and market convergence

►Flexibility: to face the requirements arising from technological development

►Global perspective: to constantly gather input from the industry.



48

Priority to access to and use of ICTs

Fostering Competition Efficient use of infrastructure and scarce resources

Protection of ICT users’ rights

Promotion of investment (both

domestic and foreign)

Technological and Network Neutrality

Expansion of e-government

Principles of the ICT Law – Law 1341 of 2009



49

Identify the proper conditions to consolidate the Information Society in Colombia.

Introduce a General Authorization Regime accompanied by registrations, notifications and deregulation (in certain instances)

Grant permissions to use the radio electric spectrum through a separate specific authorization process. (technology-neutral spectrum)

Implement a well-defined institutional framework for ICTs. Give to the regulator the authority and means to effectively define and

apply regulations in a market. Protect the rights of ICT users. Settle an adequate transition regime which grants adequate incentives

to invest and deploy networks and innovative services.Go back

Objectives and Measures of the ICT Law – Law 1341 of 2009



50

Many Thanks


www.mintic.gov.co

http://www.mintic.gov.co/

Documents

Ministry for Information and Communications Technologies Republic of Colombia 11 María del Rosario Guerra Minister for Information and Communications Technologies