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FOR TRAVEL AGENT USE ONLY 12 DECEMBER 2011 Mini Manual Wunderbar Fares GO SWISS FARES

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Page 1: Mini Manual - downloads.realviewtechnologies.comdownloads.realviewtechnologies.com/Lufthansa/Mini Manual/Mini Manual.pdf · FOR TRAVEL AGENT USE ONLY 12 DECEMBER 2011 Mini Manual

FOR TRAVEL AGENT USE ONLY

12 DECEMBER 2011

Mini Manual

Wunderbar Fares

GO SWISS FARES

Page 2: Mini Manual - downloads.realviewtechnologies.comdownloads.realviewtechnologies.com/Lufthansa/Mini Manual/Mini Manual.pdf · FOR TRAVEL AGENT USE ONLY 12 DECEMBER 2011 Mini Manual

2

Your place for great Travel Agent rewards and competitions

Your Travel Agent website for all the latest information and airfares

• EarnpointsforeverylonghaulsectoryoubookandticketonLH/LX/OSoperatedflights

• ApplicableforflightsissuedonLH/LX/OSoranyairlineticketstock

• Pointswilltakebetween8-10weekstoappearinyouraccountaftertheflownsector

• Pointsarevalidfor18months

Your personal online incentive programme - eXperts plus

First Business Economy

Airle F A J C D Z P Y B M U H G Q V W S T E L K

LH 1000 1000 800 800 800 400 400 400 400 400 400 200 200 200 200 100 100 100 100

LX 1000 1000 800 800 800 800 800 400 400 400 400 400 400 200 200 200 100 100 100 100 100

OS 800 800 800 800 400 400 400 400 400 400 200 200 200 200 200 100 100 100

LH PRIVATE JET 2000

Earning eXperts points Per Sector

eXperts café Log on to eXperts and visit the café. Your venue for training, feedback, coffee and more! Enjoy coffee news, tips and monthly prizes courtesy of our official café supplier Allpress Espresso!

Page 3: Mini Manual - downloads.realviewtechnologies.comdownloads.realviewtechnologies.com/Lufthansa/Mini Manual/Mini Manual.pdf · FOR TRAVEL AGENT USE ONLY 12 DECEMBER 2011 Mini Manual

3

• PNRswithacombinationofLH/LX/OSlonghaulflights-pleaseentertheOSIforeachairline

• OSIentrymustbeinthePNRbeforethefirstsectorisflown-noretrocreditpermitted

• Youraccountbalanceisautomaticallyupdatedonline-pleasekeepPNR/ticketcopiestocheckyouraccount

• PleaseensureyourpersonalPINnumberisenteredcorrectlyafterthecountryprefixNZ

Just enter your eXperts PIN number into the PNR via the airline OSI

Spend points with eXperts plus - now go shopping!

eXperts OSI entries

Amadeus OS LH DS/AKL/NZxxxxx

Galileo SI.LH* DS/AKL/NZxxxxx

Sabre 3OSI LH DS/AKL/NZxxxxx

Air NZ Carina Use the free form OSI button and enter LH DS/AKL/NZxxxxx

For LH

Amadeus OS LX DS/AKL/NZxxxxx

Galileo SI.LX* DS/AKL/NZxxxxx

Sabre 3OSI LX DS/AKL/NZxxxxx

Air NZ Carina Use the free form OSI button and enter LX DS/AKL/NZxxxxx

For LX

Amadeus OS OS DS/AKL/NZxxxxx

Galileo SI.OS* DS/AKL/NZxxxxx

Sabre 3OSI OS DS/AKL/NZxxxxx

Air NZ Carina Use the free form OSI button and enter OS DS/AKL/NZxxxxx

For OS

NZxxxxx = YOUR PIN

Contact eXperts: [email protected]

www.lufthansaexperts.com

Page 4: Mini Manual - downloads.realviewtechnologies.comdownloads.realviewtechnologies.com/Lufthansa/Mini Manual/Mini Manual.pdf · FOR TRAVEL AGENT USE ONLY 12 DECEMBER 2011 Mini Manual

4

CHRISTCHURCH

WELLINGTON

SINGAPORE

BANGKOK

HONG KONG

SHANGHAI

BEIJING

OSAKA

TOKYO

FRANKFURT

MUNICH

AUCKLAND

SAN FRANCISCO

VANCOUVER

LOS ANGELES

FRANKFURT

MUNICH

Mexico City

Houston

Chicago

Toronto

Washington

Atlanta

BostonNew York

Philadelphia

Dallas

Detroit

Charlotte

Miami

Montreal

Orlando

Seattle

Nanjing

Guangzhou

Ho Chi Minh City

Kuala Lumpur

Bangalore

Mumbai

Delhi

Chennai

Jakarta

Denver

PerthSydney

Brisbane

Melbourne

Adelaide

CalgaryWunderbar PlusAsia & India surcharges apply: see pgs 12-13

Wunderbar PlusAustralia surcharges apply: see pgs 12-13

Wunderbar PlusUSA Canada & Mexico surcharges apply: see pgs 12-13

*Domestic Add-ons - see pg 12

Page 5: Mini Manual - downloads.realviewtechnologies.comdownloads.realviewtechnologies.com/Lufthansa/Mini Manual/Mini Manual.pdf · FOR TRAVEL AGENT USE ONLY 12 DECEMBER 2011 Mini Manual

5

CHRISTCHURCH

WELLINGTON

SINGAPORE

BANGKOK

HONG KONG

SHANGHAI

BEIJING

OSAKA

TOKYO

FRANKFURT

MUNICH

AUCKLAND

SAN FRANCISCO

VANCOUVER

LOS ANGELES

FRANKFURT

MUNICH

Mexico City

Houston

Chicago

Toronto

Washington

Atlanta

BostonNew York

Philadelphia

Dallas

Detroit

Charlotte

Miami

Montreal

Orlando

Seattle

Nanjing

Guangzhou

Ho Chi Minh City

Kuala Lumpur

Bangalore

Mumbai

Delhi

Chennai

Jakarta

Denver

PerthSydney

Brisbane

Melbourne

Adelaide

CalgaryWunderbar PlusAsia & India surcharges apply: see pgs 12-13

Wunderbar PlusAustralia surcharges apply: see pgs 12-13

Wunderbar PlusUSA Canada & Mexico surcharges apply: see pgs 12-13

*Domestic Add-ons - see pg 12

Page 6: Mini Manual - downloads.realviewtechnologies.comdownloads.realviewtechnologies.com/Lufthansa/Mini Manual/Mini Manual.pdf · FOR TRAVEL AGENT USE ONLY 12 DECEMBER 2011 Mini Manual

6

AUCKLAND

AUCKLAND

SINGAPORE

Adelaide

HONG KONG

DUNEDIN

SINGAPORE

BANGKOK

HONG KONG

SINGAPORE

BANGKOK

HONG KONG

CHRISTCHURCH

SINGAPORE

BANGKOK

Perth

HONG KONG

WELLINGTON

SINGAPORE

BANGKOK

Brisbane

HONG KONG

QUEENSTOWN

Sydney

AUCKLAND

MelbourneAUCKLAND

CHRISTCHURCH

WELLINGTON

DUNEDIN

AUCKLAND

CHRISTCHURCH

WELLINGTON

How to quote LH Wunderbar Plus

Wunderbar Plus surcharges must be added to the airfare

Wunderbar Plus sectors must be booked in the same cabin as per the itinerary - per direction

Wunderbar Plus surcharges are in addition to any additional stopover fees - per direction

A maximum of one Wunderbar Plus surcharge flight per area is permitted - per direction

A surface sector either side of a Wunderbar Plus surcharge sector is not permitted

Wunderbar Plus Australia and Asia / India can be combined in the same direction

eg. AKL - SYD ( NZD400 ) - BKK - KUL ( NZD400 ) = NZD800

NB : Business / First Class between New Zealand and Australia book Y class if no Business Class cabin on aircraft and charge Business / First Class surcharge

SURCHARGE TO BE PER DIRECTION

ADDED TO AIRFARE AUSTRALIA ASIA / INDIA USA / CANADA / MEXICO

ECONOMY CLASS NZD400 NZD400 NZD400

BUSINESS CLASS NZD800 NZD800 NZD800

FIRST CLASS NZD1600 NZD1600 NZD1600

Wunderbar Plus via AustraliaAKL / WLG / CHC / DUD - BNE - SIN / BKK / HKG - FRA / MUC

Wunderbar Plus via AustraliaAKL - PER - SIN / BKK / HKG - FRA / MUC

Wunderbar Plus via AustraliaAKL / WLG / CHC - MEL - SIN / BKK / HKG - FRA / MUC

Wunderbar Plus via AustraliaAKL - ADL - SIN / HKG - FRA / MUC

Wunderbar Plus via AustraliaAKL / WLG / CHC / DUD / ZQN - SYD - SIN / BKK / HKG - FRA / MUC

Page 7: Mini Manual - downloads.realviewtechnologies.comdownloads.realviewtechnologies.com/Lufthansa/Mini Manual/Mini Manual.pdf · FOR TRAVEL AGENT USE ONLY 12 DECEMBER 2011 Mini Manual

7

AUCKLAND

AUCKLAND

SINGAPORE

Adelaide

HONG KONG

DUNEDIN

SINGAPORE

BANGKOK

HONG KONG

SINGAPORE

BANGKOK

HONG KONG

CHRISTCHURCH

SINGAPORE

BANGKOK

Perth

HONG KONG

WELLINGTON

SINGAPORE

BANGKOK

Brisbane

HONG KONG

QUEENSTOWN

Sydney

AUCKLAND

MelbourneAUCKLAND

CHRISTCHURCH

WELLINGTON

DUNEDIN

AUCKLAND

CHRISTCHURCH

WELLINGTON

How to quote LH Wunderbar Plus

Wunderbar Plus surcharges must be added to the airfare

Wunderbar Plus sectors must be booked in the same cabin as per the itinerary - per direction

Wunderbar Plus surcharges are in addition to any additional stopover fees - per direction

A maximum of one Wunderbar Plus surcharge flight per area is permitted - per direction

A surface sector either side of a Wunderbar Plus surcharge sector is not permitted

Wunderbar Plus Australia and Asia / India can be combined in the same direction

eg. AKL - SYD ( NZD400 ) - BKK - KUL ( NZD400 ) = NZD800

NB : Business / First Class between New Zealand and Australia book Y class if no Business Class cabin on aircraft and charge Business / First Class surcharge

SURCHARGE TO BE PER DIRECTION

ADDED TO AIRFARE AUSTRALIA ASIA / INDIA USA / CANADA / MEXICO

ECONOMY CLASS NZD400 NZD400 NZD400

BUSINESS CLASS NZD800 NZD800 NZD800

FIRST CLASS NZD1600 NZD1600 NZD1600

Wunderbar Plus via AustraliaAKL / WLG / CHC / DUD - BNE - SIN / BKK / HKG - FRA / MUC

Wunderbar Plus via AustraliaAKL - PER - SIN / BKK / HKG - FRA / MUC

Wunderbar Plus via AustraliaAKL / WLG / CHC - MEL - SIN / BKK / HKG - FRA / MUC

Wunderbar Plus via AustraliaAKL - ADL - SIN / HKG - FRA / MUC

Wunderbar Plus via AustraliaAKL / WLG / CHC / DUD / ZQN - SYD - SIN / BKK / HKG - FRA / MUC

Page 8: Mini Manual - downloads.realviewtechnologies.comdownloads.realviewtechnologies.com/Lufthansa/Mini Manual/Mini Manual.pdf · FOR TRAVEL AGENT USE ONLY 12 DECEMBER 2011 Mini Manual

8

CHRISTCHURCH

SINGAPORE

Bangkok

Ho Chi Min City

Guangzhou

Nanjing

Chennai

Mumbai

Bangalore

Kuala Lumpur

HONG KONG

SHANGHAI

BEIJING

AUCKLAND

Toronto

Charlotte

Miami

Montreal

Toronto

Detroit

Charlotte

Miami

Montreal

Toronto

Detroit

Charlotte

Miami

Montreal

Jakarta

Jakarta

Singapore

BANGKOK

Ho Chi Min City

Guangzhou

Nanjing

Chennai

Mumbai

Bangalore

Kuala Lumpur

AUCKLAND

HONG KONG

SHANGHAI

BEIJING

Delhi

San Francisco

Los Angeles

Mexico City

Houston

Chicago

Washington

Atlanta

Boston

New York

Philadelphia

Dallas

VANCOUVER

Calgary

Orlando

Seattle

Denver

SAN FRANCISCO

Los Angeles

Mexico City

Houston

Chicago

Washington

Atlanta

Boston

New York

Philadelphia

Dallas

Vancouver

Calgary

Orlando

Seattle

Denver

San Francisco

LOS ANGELES

Mexico City

Houston

Chicago

Washington

Atlanta

Boston

New York

Philadelphia

Dallas

Vancouver

Calgary

Orlando

Seattle

Denver

Detroit

Delhi

Wunderbar Plus via Asia / India LH / SQ / MI / TG intra Asia / India sectors - FRA / MUC Wunderbar Plus via USA / Canada / Mexico UA / AC / CO intra USA / Canada / Mexico sectors - FRA / MUC / DUS

Wunderbar Plus via USA / Canada / Mexico UA / AC / CO intra USA / Canada / Mexico sectors - FRA / MUC / DUS

Wunderbar Plus via Asia / India LH / SQ / TG intra Asia / India sectors - FRA / MUC

Wunderbar Plus via USA / Canada / Mexico UA / AC / CO intra USA / Canada / Mexico sectors - FRA / MUC / DUS

Page 9: Mini Manual - downloads.realviewtechnologies.comdownloads.realviewtechnologies.com/Lufthansa/Mini Manual/Mini Manual.pdf · FOR TRAVEL AGENT USE ONLY 12 DECEMBER 2011 Mini Manual

9

CHRISTCHURCH

SINGAPORE

Bangkok

Ho Chi Min City

Guangzhou

Nanjing

Chennai

Mumbai

Bangalore

Kuala Lumpur

HONG KONG

SHANGHAI

BEIJING

AUCKLAND

Toronto

Charlotte

Miami

Montreal

Toronto

Detroit

Charlotte

Miami

Montreal

Toronto

Detroit

Charlotte

Miami

Montreal

Jakarta

Jakarta

Singapore

BANGKOK

Ho Chi Min City

Guangzhou

Nanjing

Chennai

Mumbai

Bangalore

Kuala Lumpur

AUCKLAND

HONG KONG

SHANGHAI

BEIJING

Delhi

San Francisco

Los Angeles

Mexico City

Houston

Chicago

Washington

Atlanta

Boston

New York

Philadelphia

Dallas

VANCOUVER

Calgary

Orlando

Seattle

Denver

SAN FRANCISCO

Los Angeles

Mexico City

Houston

Chicago

Washington

Atlanta

Boston

New York

Philadelphia

Dallas

Vancouver

Calgary

Orlando

Seattle

Denver

San Francisco

LOS ANGELES

Mexico City

Houston

Chicago

Washington

Atlanta

Boston

New York

Philadelphia

Dallas

Vancouver

Calgary

Orlando

Seattle

Denver

Detroit

Delhi

Wunderbar Plus via Asia / India LH / SQ / MI / TG intra Asia / India sectors - FRA / MUC Wunderbar Plus via USA / Canada / Mexico UA / AC / CO intra USA / Canada / Mexico sectors - FRA / MUC / DUS

Wunderbar Plus via USA / Canada / Mexico UA / AC / CO intra USA / Canada / Mexico sectors - FRA / MUC / DUS

Wunderbar Plus via Asia / India LH / SQ / TG intra Asia / India sectors - FRA / MUC

Wunderbar Plus via USA / Canada / Mexico UA / AC / CO intra USA / Canada / Mexico sectors - FRA / MUC / DUS

Page 10: Mini Manual - downloads.realviewtechnologies.comdownloads.realviewtechnologies.com/Lufthansa/Mini Manual/Mini Manual.pdf · FOR TRAVEL AGENT USE ONLY 12 DECEMBER 2011 Mini Manual

10

RETURN ROUTINg FARES Standard Zone 1 Zone 2

EX AKL / WLG / CHC Gross Gross Gross

AFFNZ FIRST 12,864 13,079 13,579

CFFNZ BUSINESS 9,909 10,159 10,559

DRFNZ BUSINESS 9,009 9,259 9,659

ZRFNZ BUSINESS 8,309 8,559 8,959

BFFNZ ECONOMY 7,989 8,139 8,339

MFFNZ ECONOMY 6,939 7,089 7,289

UFFNZ ECONOMY 6,039 6,189 6,389

HRFNZ ECONOMY 5,239 5,389 5,589

GRFNZ ECONOMY 4,539 4,689 4,889

QRCNZ ECONOMY 3,939 4,089 4,289

VRCNZ ECONOMY 3,369 3,519 3,719

WRCNZ ECONOMY 2,969 3,119 3,319

SRCNZ ECONOMY 2,619 2,769 2,969

TRCNZ ECONOMY 2,369 2,519 2,719

ERCNZ VIA EH / TS ONLY ECONOMY 2,169 2,319 2,519

LNCNZ ECONOMY 2,019 2,169 2,369

ONE WAY ROUTINg FARES Standard Zone 1 Zone 2

EX AKL / WLG / CHC Gross Gross Gross

AFFOWNZ FIRST 9,005 9,156 9,506

CFFOWNZ BUSINESS 6,937 7,112 7,392

DRFOWNZ BUSINESS 6,307 6,482 6,762

ZRFOWNZ BUSINESS 5,817 5,992 6,272

BFFOWNZ ECONOMY 5,593 5,698 5,838

MFFOWNZ ECONOMY 4,858 4,963 5,103

UFFOWNZ ECONOMY 4,228 4,333 4,473

HRFOWNZ ECONOMY 3,668 3,773 3,913

GRFOWNZ ECONOMY 3,178 3,283 3,423

QRCOWNZ ECONOMY 2,758 2,863 3,003

VRCOWNZ ECONOMY 2,359 2,464 2,604

WRCOWNZ ECONOMY 2,079 2,184 2,324

SRCOWNZ ECONOMY 1,834 1,939 2,079

TRCOWNZ ECONOMY 1,659 1,764 1,904

ERCOWNZ VIA EH / TS ONLY ECONOMY 1,519 1,624 1,764

Page 11: Mini Manual - downloads.realviewtechnologies.comdownloads.realviewtechnologies.com/Lufthansa/Mini Manual/Mini Manual.pdf · FOR TRAVEL AGENT USE ONLY 12 DECEMBER 2011 Mini Manual

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LH NZ NZ NZ NZ Dom SQ TG MI UA AC CX CO

LAX / SFO BJS / SHA TYO / OSA & Trans Tasman

Fare Type YVR / HKG

AFFNZ A D D D Y P D C A C A C

CFFNZ C J D J Y C D C C C I C

DRFNZ D J Z J Y J J C D D I D

ZRFNZ Z J J J Y D Z C Z Z I Z

BFFNZ B B B B B Y M K B B S B

MFFNZ M M M M M B H K M M S M

UFFNZ U M M M M E S K U U S U

HRFNZ H H H H H M Q K H H S H

GRFNZVIA EH / TS ONLY G Q H H H H S K G W S G

QRCNZ Q V Q Q Q W V K Q Q S Q

VRCNZ V W V V V Q W K V V S V

WRCNZ W T W W W N W K W W S W

SRCNZ S L T L T N W K S S S S

TRCNZ T S L S L V S K T T S T

ERCNZVIA EH / TS ONLY

E G S G L T S K - - S -

LNCNZ L K G K L L W K L L S L

If no First or Business Class cabin on the aircraft - refer to your CRS for the new applicable booking class for this sector ( no refund will apply )

PLEASE NOTE: Partner airline booking classes are subject to change without notice - please re-check via your CRS

BOOkINg CLASS CHART

LH TICkETINg TIME LIMIT

WARNINg: If partner airline TTL differs from the LH TTL, then the more restrictive TTL will apply to PNR - Please adhere to the TTL warning message generated by each airline.

NOTE: Due to the LH automated ticketing deadline control - LH reserves the right to change the TTL and generate a different TTL warning message at any time based on the demand and capacity for LH flights - Please adhere to all LH TTL warning messages

Please refer to GDS for TTLs.

AGPAMSANKAOIATH AYTBCNBEGBERBGOBHXBIABIO

BLL BLQBREBRI BRNBRUBSLBUDBUH CAGCGNCLJCPH

CTA DBVDOK DRS DUB DUS EDI ERF FAOFDH FLRFMOFRA

GDN GOA GOTGRZ GVA GWTHAJ HAMHEL HOQ IEV INN INV

ISTIZMJERKIVKLUKRKKTWLEDLEJLISLJULNZLON

LUXLWOLYSMADMANMHGMILMLA MOW MRS MSQ MUC NAP

NCE NCL NQYNUE OLB OPOOSL PAD PAR PMI PMO POZPRG

PSA RIX RLGROMRZESBZSCNSJJ SOF SPU STO STR SVG

SXB SZGTIATLL TLS TRD TRN TRSTSRVCEVIEVLCVNO

VRNWAWWROZADZAGZRH

AALAARABZALCBAKBFSBRSEVNGOJGRXIBZLBALCA LCG

OVDPRNROVRMISCQSKGSKPSVQTBSTGDTKUVGO

ACEALGAMMBEYCAICASFNCFUEKUFKZNLPAPEEREKTCI

TIPTLVTUN

Standard Zone 1 Zone 2

PLEASE NOTE: Destinations are subject to change without notice

WUNDERBAR CITY LIST

Page 12: Mini Manual - downloads.realviewtechnologies.comdownloads.realviewtechnologies.com/Lufthansa/Mini Manual/Mini Manual.pdf · FOR TRAVEL AGENT USE ONLY 12 DECEMBER 2011 Mini Manual

12

Application & Conditions Fares and travel are valid until further noticeFares are shown in NZD and exclude fuel / insurance / Government / airport surcharges and taxesFares are published in CRS for auto-pricing ( unless otherwise mentioned )

Minimum Stay Nil

Maximum Stay 12 months

Infants Infants ( 0 - 2yrs ) 10% of the adult fare - for Infants turning 2yrs during journey the child fare must be charged

Children Children ( 2 - 11yrs ) 75% of the adult fare - for child turning 12yrs during journey the adult fare must be chargedNo child discount applicable for First Class faresLH UMNR ( 5 - 11yrs ) permitted in connection with SQ / TG only ( LH UMNR Fee applies - check SQ / TG )

Domestic Add-ons For Departures ex: BHE DUD GIS HKK HLZ IVC KAT KKE MRO NPE NPL NSN PMR ROT TIU TRG TUO WAG WHK WRE WSZ ZQNTo : AKL / WLG / CHCAdd on : NZD150 per direction NB : 1 Air NZ Domestic flight number per direction only

Transfers 6 transfers permitted per direction

Stopovers 5 stopovers permitted per direction - excluding the point of turnaround First stopover per direction - Free of charge 4 additional stopovers permitted per direction at a fee of NZD100 per stop - child / infant discount not applicable

Routings NZ domestic between AKL / WLG / CHC LH codeshare between AKL and LAX / SFO / YVR / HKG / SIN / BKK LH codeshare between CHC and SINNZ operated between AKL and LAX / SFO / YVR / HKG / SHA / BJS / OSA / TYONZ operated between CHC and TYOSQ operated between AKL / CHC and SINTG operated between AKL and BKKCX operated between AKL and HKG

LH operated between LAX / SFO / YVR / SIN / BKK / HKG / SHA / BJS / OSA / TYO and FRA / MUC

LH operated between FRA / MUC / DUS and specified destinations listed in Standard / Zone 1 / Zone 2LH codeshare between FRA / MUC / DUS and specified destinations listed in Standard / Zone 1 / Zone 2 exception : Flights operated by Turkish Airlines ( TK ) not permitted

A MAXIMUM OF 1 EUROPEAN COUPON PERMITTED ON ONE-WAY FARESA MAXIMUM OF 2 EUROPEAN COUPONS PERMITTED ON RETURN FARESAll European coupons must be from / to Germany unless listed in exceptions

EXCEPTIONS: Destinations in Standard / Zone 1 / Zone 2 with no direct service from Germany will require 1 additional coupon per direction - no additional coupon charge will apply ( additional YQ / Government & Airport taxes are applicable )Permitted Routings : via LIS to FNCvia VIE to SKP / EVNvia BRU to LBA / BRSvia DUS to NCL / NQY / INV / REKvia LON to ABZ / BFS via CPH to AAL / AAR / TKUvia BCN / MAD to ALC / GRX / LCG / OVD / SCQ / SVQ / VGO / FUE / ACE / LPA / TCI

FRA via MUC to specified destinations listed in Standard / Zone 1 / Zone 2MUC via FRA to specified destinations listed in Standard / Zone 1 / Zone 2

LH codeshare flights should be booked from / to New Zealand where applicable - if no codeshare, book NZ / SQ / TG / CX operated flight numbersFor CRS auto-pricing : Flights between AKL and LAX / SFO / YVR must be booked as LH codeshare - if not, manual fare calculation and ticketing is required

WUNDERBAR PLUS ROUTINgS

via AustraliaNZ operated between AKL / WLG / CHC / DUD / ZQN and SYD / BNE / MEL / ADL / PERLH codeshare between SYD / BNE / MEL / ADL / PER and SIN / BKKSQ operated between SYD / BNE / MEL / ADL / PER and SINTG operated between SYD / BNE / MEL / PER and BKKCX operated between SYD / BNE / MEL / ADL / PER and HKG

LH operated between SIN / BKK / HKG and FRA / MUC

via Asia / IndiaLH operated between BKK and KULLH operated between SIN and JKTMI operated between SIN and BPM / KULSQ operated between SIN and BJS / CAN / HKG / NKG / SHA / BLR / MAA / DEL / BOM / JKT / KUL / BKK / SGN TG operated between BKK and BJS / CAN / HKG / SHA / MAA / DEL / BOM / JKT / KUL / SIN / SGN

LH operated between SIN / BKK / KUL / JKT / SGN / HKG / SHA / BJS / CAN / NKG / BLR / MAA / DEL / BOM / and FRA / MUCNB : Wunderbar Plus Asia / India excludes destinations in Japan and Korea

Page 13: Mini Manual - downloads.realviewtechnologies.comdownloads.realviewtechnologies.com/Lufthansa/Mini Manual/Mini Manual.pdf · FOR TRAVEL AGENT USE ONLY 12 DECEMBER 2011 Mini Manual

13

via USA / Canada / Mexico UA / AC / CO operated between LAX / SFO / YVR and ATL / BOS / CLT / DEN / DFW / DTW / EWR / IAD / IAH / JFK / LAX / MCO / MEX / MIA / ORD / PHL / SEA / SFO / YUL / YVR / YYC / YYZ

LH operated between ATL / BOS / CLT / DEN / DFW / DTW / EWR / IAD / IAH / JFK / LAX / MCO / MEX / MIA / ORD / PHL / SEA / SFO / YUL / YVR / YYC / YYZ and FRA / MUC / DUS

Wunderbar Plus Surcharges PER DIRECTION Australia Asia / India USA / Canada / MexicoEconomy Class NZD400 NZD400 NZD400Business Class NZD800 NZD800 NZD800First Class NZD1600 NZD1600 NZD1600

NB : Child / Infant discount applicable

Wunderbar Plus surcharges must be added to the airfare Wunderbar Plus sectors must be booked in the same cabin as per the itinerary - per directionWunderbar Plus surcharges are in addition to any additional stopover fees - per direction A maximum of one Wunderbar Plus surcharge flight per area is permitted - per direction A surface sector either side of a Wunderbar Plus surcharge sector is not permittedWunderbar Plus Australia and Asia / India can be combined in the same direction eg. AKL - SYD ( NZD400 ) - BKK - KUL ( NZD400 ) = NZD800

NB : Business / First Class between New Zealand and Australia book Y class if no Business Class cabin on aircraft and charge Business / First Class surcharge

Surface sectors Permitted between LAX / SFO / YVR and any LH online point within USA / Canada / MexicoPermitted between SIN / BKK / HKG / SHA / BJS and any LH online point within Asia / India exception : excludes Japan and Korea

Surface sector counts as 1 stopover and 1 transfer

A surface sector either side of a Wunderbar Plus surcharge sector is not permitted

Open Jaws Permitted between 1st and 2nd European coupon onlyPermitted within / between Standard / Zone 1 / Zone 2 destinations

Combinations Fares can be combined on a half RT basis between LH Wunderbar Fare Basis Code ( booking class ) Fares can be combined on a half RT basis between cabins ( Economy / Business / First )Fares can be combined on a half RT basis between specified destinations listed in Standard / Zone 1 / Zone 2

Fares can be combined on a half RT basis with LX GO SWISS and OS FLY AUSTRIAN fares

For combined fares, the rules for each carrier apply to the applicable 1/2 RT as per LH Wunderbar Fares, LX GO SWISS Fares and OS FLY AUSTRIAN faresexception : Combinations with a non refundable ticket make the whole ticket non refundable

LH Codeshare Rules LH codeshare flights permitted between AKL / CHC and LH Gateways eg. AKL - LAX

LH codeshare flights permitted between FRA / MUC / DUS and specified destinations listed in Standard / Zone 1 / Zone 2 exception : Flights operated by Turkish Airlines ( TK ) not permitted

LH codeshare flights not permitted between LH Gateways and FRA / MUC / DUS eg. SIN - FRA

Payment / Ticketing Credit Card payment not permittedTicketing on LH ( 220 ) ticket stock only via authorised LH NET REMIT ticketing agentsTicketing not permitted with any waitlisted or open dated sectors

Endorsements See ticketing guidelines

YQ Surcharges See www.lufthansaexperts.com for current YQ surchargesYQ surcharge not refundable on non refundable tickets

govt & Airport Taxes Applicable taxes must be collected and shown on all tickets

Coupon Sequence Fares are only valid if the flights are flown in the booked sequence

Change FeeBefore / After Departure

AFFNZ / CFFNZ / DRFNZ / ZRFNZ / BFFNZ / MFFNZ / UFFNZ / HRFNZ / gRFNZ : FOC

QRCNZ / VRCNZ / WRCNZ / SRCNZ / TRCNZ / ERCNZ / LNCNZ :Adult / Child : NZD100 per change Infant : FOC

Refund Fee AFFNZ / BFFNZ : Before Departure FOCAfter Departure No refund

CFFNZ / DRFNZ / ZRFNZ / MFFNZ / UFFNZ / HRFNZ / gRFNZ / QRCNZ / VRCNZ / WRCNZ / SRCNZ / TRCNZ / ERCNZ :Before Departure Adult / Child : NZD300 Infant : FOCAfter Departure No refundLNCNZ : Non Refundable at anytimeMost restrictive refund policy / fee applies for any combination fares

Page 14: Mini Manual - downloads.realviewtechnologies.comdownloads.realviewtechnologies.com/Lufthansa/Mini Manual/Mini Manual.pdf · FOR TRAVEL AGENT USE ONLY 12 DECEMBER 2011 Mini Manual

14

Standard Routing

AKL LH LH LH LH

FARE BASIS

LNCNZ

LAX

STOP

1ST STOPFREE OF CHARGE

FRA

TRANSIT

MUC

TRANSIT

Plus YQTAXES

BASE FARE

NZD2,019

BASE FARE

NZD2,019

TOTAL FARE

NZD2,019

CDG

STOP

POINT OFTURNAROUND

LH LHHKG

STOP

1ST STOPFREE OF CHARGE

AKL

ADD NIL

Standard Routing + 1 Extra Stopover

AKL LH LH LH LH

FARE BASIS

LNCNZ

SIN

STOP

1ST STOPFREE OF CHARGE

FRA

STOP

2ND STOPNZD100

FRA

TRANSIT

Plus YQTAXES

BASE FARE

NZD2,019

BASE FARE

NZD2,019

TOTAL FARE

NZD2,119

LHR

STOP

POINT OFTURNAROUND

LH LHSFO

STOP

1ST STOPFREE OF CHARGE

AKL

ADD

ADD

NZD100

Wunderbar Plus USA

AKL LH UA LH LH LH

FARE BASIS

LNCNZ

LAX

TRANSIT

MUC

TRANSIT

JFK

STOP

1ST STOPFREE OF CHARGE

W PLUS SURCHARGENZD400

MUC

TRANSIT

AKL

BASE FARE

NZD2,019

BASE FARE

NZD2,019

AMS

STOP

POINT OFTURNAROUND

LH LHHKG

STOP

1ST STOPFREE OF CHARGE ADD

Domestic Add on + Standard Routing

DUD

DOMESTICNZD150

NZ LH LH LH LH

FARE BASIS

LNCNZ

AKL

TRANSIT

FRA

TRANSIT

YVR

STOP

1ST STOPFREE OF CHARGE

MUC

TRANSIT

AKL

TRANSIT

Plus YQTAXES

BASE FARE

NZD2,019

BASE FARE

NZD2,019

TOTAL FARE

NZD2,319

FCO

STOP

POINT OFTURNAROUND

LH LH NZSIN

STOP

1ST STOPFREE OF CHARGE

DUD

DOMESTICNZD150

NZD300

Wunderbar Plus USA + Wunderbar Plus Asia

AKL LH UA LH LH LH

FARE BASIS

LNCNZ

SFO

TRANSIT

FRA

TRANSIT

MIA

STOP

1ST STOPFREE OF CHARGE

W PLUS SURCHARGENZD400

MUC

TRANSIT

SIN

TRANSIT

BASE FARE

NZD2,019

BASE FARE

NZD2,019

CDG

STOP

POINT OFTURNAROUND

LH LHSQBOM

STOP

1ST STOPFREE OF CHARGE

W PLUS SURCHARGENZD400

AKL

Wunderbar Plus Australia + Wunderbar Plus Asia

NZ

Standard Routing + Surface Sector + Open Jaw Europe

AKL LH LH LH

FARE BASIS

LNCNZ

SIN //

(SURFACE)

1ST STOPFREE OF CHARGE

//

(OPEN JAW)

1ST STOPFREE OF CHARGE

BJS FRA

TRANSIT

FRA

TRANSIT

FCO

Plus YQTAXES

BASE FARE

NZD2,019

BASE FARE

NZD2,019

TOTAL FARE

NZD2,019

LHR

STOP

POINT OFTURNAROUND

LH LHLH BKK

TRANSIT

AKL

ADD NIL

Standard Routing + European destination ( Exception Rule )

AKL LH LH LHLH

FARE BASIS

LNCNZ

SFO

STOP

1ST STOPFREE OF CHARGE

FRA

TRANSIT

LHR

TRANSIT

LH LHR

TRANSIT

FRA

TRANSIT

Plus YQTAXES

BASE FARE

NZD2,019

BASE FARE

NZD2,019

TOTAL FARE

NZD2,019

BFS

STOP

POINT OFTURNAROUND

LH LHLH BKK

TRANSIT

AKL

ADD NIL

Plus YQTAXES

TOTAL FARE

NZD2,419

NIL

ADD NZD400

ADD

Plus YQTAXES

TOTAL FARE

NZD2,819

NIL

ADD NZD800

AKL TGLH LH

FARE BASIS

LNCNZ

KUL

STOP

3RD STOPNZD100

W PLUS SURCHARGENZD400

BKK

STOP

2ND STOPNZD100

SYD

STOP

1ST STOPFREE OF CHARGE

W PLUS SURCHARGENZD400

YVR

STOP

1ST STOPFREE OF CHARGE

BASE FARE

NZD2,019

BASE FARE

NZD2,019

BCN

STOP

POINT OFTURNAROUND

LHLH LHLHFRA

TRANSIT

FRA

TRANSIT

AKL

ADD

Plus YQTAXES

TOTAL FARE

NZD3,019

NZD200

ADD NZD800

Page 15: Mini Manual - downloads.realviewtechnologies.comdownloads.realviewtechnologies.com/Lufthansa/Mini Manual/Mini Manual.pdf · FOR TRAVEL AGENT USE ONLY 12 DECEMBER 2011 Mini Manual

15

Standard Routing

AKL LH LH LH LH

FARE BASIS

LNCNZ

LAX

STOP

1ST STOPFREE OF CHARGE

FRA

TRANSIT

MUC

TRANSIT

Plus YQTAXES

BASE FARE

NZD2,019

BASE FARE

NZD2,019

TOTAL FARE

NZD2,019

CDG

STOP

POINT OFTURNAROUND

LH LHHKG

STOP

1ST STOPFREE OF CHARGE

AKL

ADD NIL

Standard Routing + 1 Extra Stopover

AKL LH LH LH LH

FARE BASIS

LNCNZ

SIN

STOP

1ST STOPFREE OF CHARGE

FRA

STOP

2ND STOPNZD100

FRA

TRANSIT

Plus YQTAXES

BASE FARE

NZD2,019

BASE FARE

NZD2,019

TOTAL FARE

NZD2,119

LHR

STOP

POINT OFTURNAROUND

LH LHSFO

STOP

1ST STOPFREE OF CHARGE

AKL

ADD

ADD

NZD100

Wunderbar Plus USA

AKL LH UA LH LH LH

FARE BASIS

LNCNZ

LAX

TRANSIT

MUC

TRANSIT

JFK

STOP

1ST STOPFREE OF CHARGE

W PLUS SURCHARGENZD400

MUC

TRANSIT

AKL

BASE FARE

NZD2,019

BASE FARE

NZD2,019

AMS

STOP

POINT OFTURNAROUND

LH LHHKG

STOP

1ST STOPFREE OF CHARGE ADD

Domestic Add on + Standard Routing

DUD

DOMESTICNZD150

NZ LH LH LH LH

FARE BASIS

LNCNZ

AKL

TRANSIT

FRA

TRANSIT

YVR

STOP

1ST STOPFREE OF CHARGE

MUC

TRANSIT

AKL

TRANSIT

Plus YQTAXES

BASE FARE

NZD2,019

BASE FARE

NZD2,019

TOTAL FARE

NZD2,319

FCO

STOP

POINT OFTURNAROUND

LH LH NZSIN

STOP

1ST STOPFREE OF CHARGE

DUD

DOMESTICNZD150

NZD300

Wunderbar Plus USA + Wunderbar Plus Asia

AKL LH UA LH LH LH

FARE BASIS

LNCNZ

SFO

TRANSIT

FRA

TRANSIT

MIA

STOP

1ST STOPFREE OF CHARGE

W PLUS SURCHARGENZD400

MUC

TRANSIT

SIN

TRANSIT

BASE FARE

NZD2,019

BASE FARE

NZD2,019

CDG

STOP

POINT OFTURNAROUND

LH LHSQBOM

STOP

1ST STOPFREE OF CHARGE

W PLUS SURCHARGENZD400

AKL

Wunderbar Plus Australia + Wunderbar Plus Asia

NZ

Standard Routing + Surface Sector + Open Jaw Europe

AKL LH LH LH

FARE BASIS

LNCNZ

SIN //

(SURFACE)

1ST STOPFREE OF CHARGE

//

(OPEN JAW)

1ST STOPFREE OF CHARGE

BJS FRA

TRANSIT

FRA

TRANSIT

FCO

Plus YQTAXES

BASE FARE

NZD2,019

BASE FARE

NZD2,019

TOTAL FARE

NZD2,019

LHR

STOP

POINT OFTURNAROUND

LH LHLH BKK

TRANSIT

AKL

ADD NIL

Standard Routing + European destination ( Exception Rule )

AKL LH LH LHLH

FARE BASIS

LNCNZ

SFO

STOP

1ST STOPFREE OF CHARGE

FRA

TRANSIT

LHR

TRANSIT

LH LHR

TRANSIT

FRA

TRANSIT

Plus YQTAXES

BASE FARE

NZD2,019

BASE FARE

NZD2,019

TOTAL FARE

NZD2,019

BFS

STOP

POINT OFTURNAROUND

LH LHLH BKK

TRANSIT

AKL

ADD NIL

Plus YQTAXES

TOTAL FARE

NZD2,419

NIL

ADD NZD400

ADD

Plus YQTAXES

TOTAL FARE

NZD2,819

NIL

ADD NZD800

AKL TGLH LH

FARE BASIS

LNCNZ

KUL

STOP

3RD STOPNZD100

W PLUS SURCHARGENZD400

BKK

STOP

2ND STOPNZD100

SYD

STOP

1ST STOPFREE OF CHARGE

W PLUS SURCHARGENZD400

YVR

STOP

1ST STOPFREE OF CHARGE

BASE FARE

NZD2,019

BASE FARE

NZD2,019

BCN

STOP

POINT OFTURNAROUND

LHLH LHLHFRA

TRANSIT

FRA

TRANSIT

AKL

ADD

Plus YQTAXES

TOTAL FARE

NZD3,019

NZD200

ADD NZD800

Page 16: Mini Manual - downloads.realviewtechnologies.comdownloads.realviewtechnologies.com/Lufthansa/Mini Manual/Mini Manual.pdf · FOR TRAVEL AGENT USE ONLY 12 DECEMBER 2011 Mini Manual

16

½ L class ( LH ) + ½ E class ( LH )

AKL LH

L

LH

L

LH

L

LAX

TRANSIT

FRA

TRANSIT

MUC

TRANSIT

Plus YQTAXES

TOTAL FARE

NZD2,095

CDG

STOP

POINT OFTURNAROUND

LH

E

LH

E

LH

E

HKG

TRANSIT

AKL

ADD NIL

FARE BASIS

LNCNZ

BASE FARE

NZD2,019

FARE BASIS

ERCNZ

BASE FARE

NZD2,169½ FARE

NZD1,010

½ FARE

NZD1,085

NEW FARE

NZD2,095

HALF RT

½ L class ( LH ) + Open Jaw Standard & Zone 1 + ½ E class ( LH )

AKL LH

L

LH

L

LH

L

SIN

TRANSIT

BUDFRA

TRANSIT

MUC

TRANSIT

Plus YQTAXES

TOTAL FARE

NZD2,095

//

OPEN JAW

POINT OFTURNAROUND

LH

E

LH

E

NZSHA

TRANSIT

TBS AKL

ADD NIL

FARE BASIS

LNCNZ

BASE FARE

NZD2,019

FARE BASIS

ERCNZ

BASE FARE

NZD2,169½ FARE

NZD1,010

½ FARE

NZD1,085

NEW FARE

NZD2,095

HALF RT

½ L class ( LH ) + ½ Z class ( LH )

AKL LH

L

LH

L

LH

L

LH

Z

LH

Z

SIN

TRANSIT

FRA

TRANSIT

MUC

TRANSIT

Plus YQTAXES

TOTAL FARE

NZD5,110

LHR

STOP

POINT OFTURNAROUND

LH

Z

SFO

TRANSIT

AKL

ADD NIL

FARE BASIS

LNCNZ

BASE FARE

NZD2,019

FARE BASIS

ZRFNZ

BASE FARE

NZD8,199½ FARE

NZD1,010

½ FARE

NZD4,100

NEW FARE

NZD5,110

HALF RT

½ L class ( LH ) + ½ L class ( LX )

OUTBOUND LH: ISSUE ON LH 220 PAPER

AKL LH

L

LH

L

LH

L

LX

L

LX

L

YVR

TRANSIT

FRA

TRANSIT

ZRH

TRANSIT

Plus YQTAXES

TOTAL FARE

NZD2,035

FCO

STOP

POINT OFTURNAROUND

SHA

TRANSIT

AKL

ADD NIL

FARE BASIS

LNCNZ

BASE FARE

NZD2,019

FARE BASIS

LICSWINZ

BASE FARE

NZD2,049½ FARE

NZD1,010

½ FARE

NZD1,025

NEW FARE

NZD2,035

HALF RT

½ L class ( LX ) + ½ L class ( LH )

OUTBOUND LX: ISSUE ON LX 724 PAPER

AKL LH

L

LX

L

LX

L

LH

L

ZRH

TRANSIT

FRA

TRANSIT

BKK

TRANSIT

Plus YQTAXES

TOTAL FARE

NZD2,035

BCN

STOP

POINT OFTURNAROUND

LH

L

LAX

TRANSIT

AKL

ADD NIL

FARE BASIS

LICSWINZ

BASE FARE

NZD2,049

FARE BASIS

LNCNZ

BASE FARE

NZD2,019½ FARE

NZD1,025

½ FARE

NZD1,010

NEW FARE

NZD2,035

HALF RT

½ L class ( LX ) + ½ Z class ( LH )

OUTBOUND LX: ISSUE ON LX 724 PAPER

AKL LH

Z

LX

L

LX

L

LH

Z

ZRH

TRANSIT

FRA

TRANSIT

HKG

TRANSIT

Plus YQTAXES

TOTAL FARE

NZD5,125

AMS

STOP

POINT OFTURNAROUND

LH

Z

BKK

TRANSIT

AKL

ADD NIL

FARE BASIS

LICSWINZ

BASE FARE

NZD2,049

FARE BASIS

ZRFNZ

BASE FARE

NZD8,199½ FARE

NZD1,025

½ FARE

NZD4,100

NEW FARE

NZD5,125

HALF RT

½ Wunderbar Plus Australia / Asia ( LH ) + ½ L class ( LX )

OUTBOUND LH: ISSUE ON LH 220 PAPER

AKL LH

L

LH

L

LH

L

LH

L

TG

W

LX

L

LX

L

BKK

STOP

2ND STOPNZD100

ZRH

TRANSIT

SYD

STOP

1ST STOPFREE OF CHARGE

W PLUS SURCHARGENZD400

HKG

STOP

3RD STOPNZD100

W PLUS SURCHARGENZD400

FRA

TRANSIT

Plus YQTAXES

TOTAL FARE

NZD3,035

LHR

STOP

POINT OFTURNAROUND

NZ

W

NRT

STOP

1ST STOPFREE OF CHARGE

AKL

ADD

ADD

NZD200

NZD800

FARE BASIS

LNCNZ

BASE FARE

NZD2,019

FARE BASIS

LICSWINZ

BASE FARE

NZD2,049½ FARE

NZD1,010

½ FARE

NZD1,025

NEW FARE

NZD2,035

HALF RT

½ Wunderbar Plus USA ( LH ) + ½ L class ( OS )

OUTBOUND LH: ISSUE ON LH 220 PAPER

AKL UA

L

LH

L

LH

L

LH

L

OSOSBOS

STOP

1ST STOPFREE OF CHARGE

W PLUS SURCHARGENZD400

BKK

TRANSIT

SFO

TRANSIT

FRA

TRANSIT

Plus YQTAXES

TOTAL FARE

NZD2,430

VIE

STOP

1ST STOPFREE OF CHARGE

TG AKL

ADD

ADD

NIL

NZD400

FARE BASIS

LNCNZ

BASE FARE

NZD2,019

FARE BASIS

LBUYOSNZ

BASE FARE

NZD2,039½ FARE

NZD1,010

½ FARE

NZD1,020

NEW FARE

NZD2,030

ATH

STOP

POINT OFTURNAROUND

HALF RT

NZ

TG

W

NZ

W

W

T

L L W

Combined airfare examples

Page 17: Mini Manual - downloads.realviewtechnologies.comdownloads.realviewtechnologies.com/Lufthansa/Mini Manual/Mini Manual.pdf · FOR TRAVEL AGENT USE ONLY 12 DECEMBER 2011 Mini Manual

17

½ L class ( LH ) + ½ E class ( LH )

AKL LH

L

LH

L

LH

L

LAX

TRANSIT

FRA

TRANSIT

MUC

TRANSIT

Plus YQTAXES

TOTAL FARE

NZD2,095

CDG

STOP

POINT OFTURNAROUND

LH

E

LH

E

LH

E

HKG

TRANSIT

AKL

ADD NIL

FARE BASIS

LNCNZ

BASE FARE

NZD2,019

FARE BASIS

ERCNZ

BASE FARE

NZD2,169½ FARE

NZD1,010

½ FARE

NZD1,085

NEW FARE

NZD2,095

HALF RT

½ L class ( LH ) + Open Jaw Standard & Zone 1 + ½ E class ( LH )

AKL LH

L

LH

L

LH

L

SIN

TRANSIT

BUDFRA

TRANSIT

MUC

TRANSIT

Plus YQTAXES

TOTAL FARE

NZD2,095

//

OPEN JAW

POINT OFTURNAROUND

LH

E

LH

E

NZSHA

TRANSIT

TBS AKL

ADD NIL

FARE BASIS

LNCNZ

BASE FARE

NZD2,019

FARE BASIS

ERCNZ

BASE FARE

NZD2,169½ FARE

NZD1,010

½ FARE

NZD1,085

NEW FARE

NZD2,095

HALF RT

½ L class ( LH ) + ½ Z class ( LH )

AKL LH

L

LH

L

LH

L

LH

Z

LH

Z

SIN

TRANSIT

FRA

TRANSIT

MUC

TRANSIT

Plus YQTAXES

TOTAL FARE

NZD5,110

LHR

STOP

POINT OFTURNAROUND

LH

Z

SFO

TRANSIT

AKL

ADD NIL

FARE BASIS

LNCNZ

BASE FARE

NZD2,019

FARE BASIS

ZRFNZ

BASE FARE

NZD8,199½ FARE

NZD1,010

½ FARE

NZD4,100

NEW FARE

NZD5,110

HALF RT

½ L class ( LH ) + ½ L class ( LX )

OUTBOUND LH: ISSUE ON LH 220 PAPER

AKL LH

L

LH

L

LH

L

LX

L

LX

L

YVR

TRANSIT

FRA

TRANSIT

ZRH

TRANSIT

Plus YQTAXES

TOTAL FARE

NZD2,035

FCO

STOP

POINT OFTURNAROUND

SHA

TRANSIT

AKL

ADD NIL

FARE BASIS

LNCNZ

BASE FARE

NZD2,019

FARE BASIS

LICSWINZ

BASE FARE

NZD2,049½ FARE

NZD1,010

½ FARE

NZD1,025

NEW FARE

NZD2,035

HALF RT

½ L class ( LX ) + ½ L class ( LH )

OUTBOUND LX: ISSUE ON LX 724 PAPER

AKL LH

L

LX

L

LX

L

LH

L

ZRH

TRANSIT

FRA

TRANSIT

BKK

TRANSIT

Plus YQTAXES

TOTAL FARE

NZD2,035

BCN

STOP

POINT OFTURNAROUND

LH

L

LAX

TRANSIT

AKL

ADD NIL

FARE BASIS

LICSWINZ

BASE FARE

NZD2,049

FARE BASIS

LNCNZ

BASE FARE

NZD2,019½ FARE

NZD1,025

½ FARE

NZD1,010

NEW FARE

NZD2,035

HALF RT

½ L class ( LX ) + ½ Z class ( LH )

OUTBOUND LX: ISSUE ON LX 724 PAPER

AKL LH

Z

LX

L

LX

L

LH

Z

ZRH

TRANSIT

FRA

TRANSIT

HKG

TRANSIT

Plus YQTAXES

TOTAL FARE

NZD5,125

AMS

STOP

POINT OFTURNAROUND

LH

Z

BKK

TRANSIT

AKL

ADD NIL

FARE BASIS

LICSWINZ

BASE FARE

NZD2,049

FARE BASIS

ZRFNZ

BASE FARE

NZD8,199½ FARE

NZD1,025

½ FARE

NZD4,100

NEW FARE

NZD5,125

HALF RT

½ Wunderbar Plus Australia / Asia ( LH ) + ½ L class ( LX )

OUTBOUND LH: ISSUE ON LH 220 PAPER

AKL LH

L

LH

L

LH

L

LH

L

TG

W

LX

L

LX

L

BKK

STOP

2ND STOPNZD100

ZRH

TRANSIT

SYD

STOP

1ST STOPFREE OF CHARGE

W PLUS SURCHARGENZD400

HKG

STOP

3RD STOPNZD100

W PLUS SURCHARGENZD400

FRA

TRANSIT

Plus YQTAXES

TOTAL FARE

NZD3,035

LHR

STOP

POINT OFTURNAROUND

NZ

W

NRT

STOP

1ST STOPFREE OF CHARGE

AKL

ADD

ADD

NZD200

NZD800

FARE BASIS

LNCNZ

BASE FARE

NZD2,019

FARE BASIS

LICSWINZ

BASE FARE

NZD2,049½ FARE

NZD1,010

½ FARE

NZD1,025

NEW FARE

NZD2,035

HALF RT

½ Wunderbar Plus USA ( LH ) + ½ L class ( OS )

OUTBOUND LH: ISSUE ON LH 220 PAPER

AKL UA

L

LH

L

LH

L

LH

L

OSOSBOS

STOP

1ST STOPFREE OF CHARGE

W PLUS SURCHARGENZD400

BKK

TRANSIT

SFO

TRANSIT

FRA

TRANSIT

Plus YQTAXES

TOTAL FARE

NZD2,430

VIE

STOP

1ST STOPFREE OF CHARGE

TG AKL

ADD

ADD

NIL

NZD400

FARE BASIS

LNCNZ

BASE FARE

NZD2,019

FARE BASIS

LBUYOSNZ

BASE FARE

NZD2,039½ FARE

NZD1,010

½ FARE

NZD1,020

NEW FARE

NZD2,030

ATH

STOP

POINT OFTURNAROUND

HALF RT

NZ

TG

W

NZ

W

W

T

L L W

Combined airfare examples

Page 18: Mini Manual - downloads.realviewtechnologies.comdownloads.realviewtechnologies.com/Lufthansa/Mini Manual/Mini Manual.pdf · FOR TRAVEL AGENT USE ONLY 12 DECEMBER 2011 Mini Manual

18

CHRISTCHURCH

WELLINGTON

BANGKOK

HONG KONG

SHANGHAI

TOKYO

ZURICH

AUCKLAND

LOS ANGELES

ZURICH

SAN FRANCISCO*BEIJING

*Domestic Add-ons - see pg 22

*Beijing effective from 11 February 2012

Page 19: Mini Manual - downloads.realviewtechnologies.comdownloads.realviewtechnologies.com/Lufthansa/Mini Manual/Mini Manual.pdf · FOR TRAVEL AGENT USE ONLY 12 DECEMBER 2011 Mini Manual

19

CHRISTCHURCH

WELLINGTON

BANGKOK

HONG KONG

SHANGHAI

TOKYO

ZURICH

AUCKLAND

LOS ANGELES

ZURICH

SAN FRANCISCO*BEIJING

*Domestic Add-ons - see pg 22

Page 20: Mini Manual - downloads.realviewtechnologies.comdownloads.realviewtechnologies.com/Lufthansa/Mini Manual/Mini Manual.pdf · FOR TRAVEL AGENT USE ONLY 12 DECEMBER 2011 Mini Manual

20

RETURN ROUTINg FARES Standard Zone 1

EX AKL / WLG / CHC Gross Gross

AICSWINZ FIRST 13,099 13,499

CICSWINZ BUSINESS 9,799 10,199

DICSWINZ BUSINESS 8,799 9,199

ZICSWINZ BUSINESS 7,999 8,399

YICSWINZ ECONOMY 6,249 6,449

BICSWINZ ECONOMY 5,149 5,349

MICSWINZ ECONOMY 4,649 4,849

UICSWINZ ECONOMY 4,099 4,299

HICSWINZ ECONOMY 3,799 3,999

QICSWINZ ECONOMY 3,049 3,249

VICSWINZ ECONOMY 2,799 2,999

WICSWINZ ECONOMY 2,599 2,799

SICSWINZ ECONOMY 2,399 2,599

TICSWINZ ECONOMY 2,199 2,399

LICSWINZ ECONOMY 2,049 2,249

ONE WAY ROUTINg FARES Standard Zone 1

EX AKL / WLG / CHC Gross Gross

DICSWIOW BUSINESS 6,159 6,439

ZICSWIOW BUSINESS 5,599 5,879

QICSWIOW ECONOMY 2,134 2,275

VICSWIOW ECONOMY 1,960 2,100

WICSWIOW ECONOMY 1,820 1,960

SICSWIOW ECONOMY 1,680 1,820

AGPALCAMSBCNBHX

BERBREBRIBRUBSL

BUDCAGCPHCTADRS

DUBDUSFAO FLRFRA

GVAHAM HAJIBZLIS

LONLUGLUX LYSMAD

MANMIL MUCNCENUE

OLB OSLPMIPARPRG

ROMSTOSTRVIE

VCEVLCWAWZRH

ACEAGAATHAYTBEGBEYBUHBXN

CAICFUDBVDJEDLMEDIFNCFUE

HELHRGIEVISTJMKJTRKGSLCA

LEDLJULPAMLAMOWOPOPRNRAK

RHORMFSKGSKPSPUSSHSUFSZG

TCITLVVARXRYZAGZTH

Standard Zone 1

PLEASE NOTE: Destinations are subject to change without notice

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21

LX NZ NZ NZ NZ Domestic TG CX

LAX / SFO BJS / SHA TYO

Fare Type HKG

AICSWINZ A D D D Y - A

CICSWINZ C J D J Y J I

DICSWINZ D J Z J Y Z I

ZICSWINZ Z J J J Y Z I

YICSWINZ Y Y Y Y Y B S

BICSWINZ B B B B B M S

MICSWINZ M M M M M H S

UICSWINZ U M M M M Q S

HICSWINZ H H H H H T S

QICSWINZ Q V Q Q Q S S

VICSWINZ V W V V V V S

WICSWINZ W T W W W W S

SICSWINZ S L T L T W S

TICSWINZ T S L S L W S

LICSWINZ L K G K L W S

BOOkINg CLASS CHART

Booking Class Ticketing Time Limit

CRS will generate TTL based on flight demand - please adhere to system warning message for TTL

Ticketing must be completed within 5 days after the reservation is made

Ticketing must be completed 72 hours after the reservation is made

WARNINg: If partner airline TTL differs from the LX TTL, then the more restrictive TTL will apply to PNR - Please adhere to the TTL warning message generated by each airline - No TTL waivers will be permitted for any booking class

NOTE: Due to the LX automated ticketing deadline control - LX reserves the right to change the TTL and generate a different TTL warning message at any time based on the demand and capacity for LX flights - Please adhere to all LH TTL warning messages

LX TICkETINg TIME LIMIT

AICSWNZ DICSWINZ ZICSWINZ CICSWINZ YICSWINZ BICSWINZ MICSWINZ UICSWINZ

HICSWINZ VICSWINZQICSWINZ WICSWINZ

SICSWINZ LICSWINZ TICSWINZ

PLEASE NOTE: Partner airline booking classes are subject to change without notice - please re-check via your CRS

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22

Application & Conditions Fares and travel are valid until further noticeFares are shown in NZD and exclude fuel / insurance / Government / airport surcharges and taxesFares are published in CRS for auto-pricing ( unless otherwise mentioned )

Minimum Stay Nil

Maximum Stay 12 months

Infants Infants ( 0 - 2yrs ) 10% of the adult fare - for Infants turning 2yrs during journey the child fare must be charged

Children Children ( 2 - 11yrs ) 75% of the adult fare - No child discount applicable for First Class faresLX UMNR ( 5 - 11yrs ) permitted in connection with TG only ( LX UMNR fee applies - check TG )

Domestic Add-ons For Departures ex: BHE DUD GIS HKK HLZ IVC KAT KKE MRO NPE NPL NSN PMR ROT TIU TRG TUO WAG WHK WRE WSZ ZQNTo : AKL / CHCAdd on : NZD150 per direction NB : 1 Air NZ Domestic flight number per direction only

Transfers Unlimited - as per permitted routings below

Stopovers 2 stopovers permitted per direction - excluding the point of turnaround First stopover per direction - Free of charge 1 additional stopover permitted per direction at a fee of NZD100 per stop - child / infant discount not applicable

Routings NZ domestic between AKL / WLG / CHC NZ operated between AKL and LAX / SFO / HKG / SHA / BJS* / TYO NZ operated between CHC and TYOTG operated between AKL and BKKCX operated between AKL and HKG *eff Feb 11 2012

LX operated between LAX / SFO / BKK / HKG / SHA / BJS* / TYO *eff Feb 11 2012

LX operated between ZRH and specified destinations listed in Standard / Zone 1LX codeshare between ZRH and specified destinations listed in Standard / Zone 1 exception : Flights operated by Turkish Airlines ( TK ) not permitted

A MAXIMUM OF 1 EUROPEAN COUPON PERMITTED ON ONE-WAY FARESA MAXIMUM OF 2 EUROPEAN COUPONS PERMITTED ON RETURN FARESexception : Destinations in Zone 1 with no direct service from ZRH will require 1 additional coupon per direction - no additional coupon charge will apply (additional YQ / Govt & Airport taxes are applicable)

Permitted Routings : Via ZRH to GVZ to JMK / JTR / KGS / RHO

For CRS auto-pricing : Travel via AKL and LAX / SFO - ZRH will not auto-price in CRS - manual fare calculation and ticketing required via the USA

Surface Sectors Not permitted

Open Jaws Permitted within / between Europe and between Standard / Zone 1 destinations

Combinations Fares can be combined on a half RT basis between LX GO SWISS Fare Basis Code ( booking class )Fares can be combined on a half RT basis between cabins ( Economy / Business / First )Fares can be combined on a half RT basis between specified destinations listed in Standard / Zone 1

Fares can be combined on a half RT basis with LH Wunderbar Fares and OS Fly Austrian Fares

For combined fares, the rules for each carrier apply to the applicable 1/2 RT as per LX GO SWISS Fares / LH Wunderbar Fares /OS Fly Austrian Fares. exception : Combinations with a non refundable ticket make the whole ticket non refundable

LX Codeshare Rules LX codeshare flights permitted between ZRH and specified destinations listed in Standard / Zone 1 exception : Flights operated by Turkish Airlines ( TK ) not permitted

LX codeshare flights not permitted between LX Gateways and ZRH eg. BKK - ZRH

Payment / Ticketing Credit Card payment not permittedTicketing on LX ( 724 ) ticket stock only via authorised LX NET REMIT ticketing agentsTicketing not permitted with any waitlisted or open dated sectors

Endorsements See ticketing guidelines

YQ Surcharges See www.lufthansaexperts.com for current YQ surcharges YQ remains non refundable on any non refundable tickets

govt & Airport Taxes Applicable taxes must be collected and shown on all tickets

Coupon Sequence Fares are only valid if the flights are flown in the booked sequence

Change Fee Before / After Departure

AICSWINZ CICSWINZ DICSWINZ ZICSWINZ YICSWINZ BICSWINZ MICSWINZ UICSWINZ : FOC

HICSWINZ QICSWINZ VICSWINZ SICSWINZ WICSWINZ TICSWINZ LICSWINZ :

Adult / Child : NZD100 per change Infant : FOC

Refund Fee AICSWINZ CICSWINZ DICSWINZ YICSWINZ BICSWINZ : Before Departure FOC After Departure No refund

ZICSWINZ MICSWINZ UICSWINZ HICSWINZ QICSWINZ VICSWINZ WICSWINZ SICSWINZ TICSWINZ LICSWINZ : Before Departure Adult / Child : NZD300 Infant : FOC After Departure No refund

Most restrictive refund policy / fee applies for any combination fares.

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23

Airfare examples

Standard Routing

AKL TG LX LX LX

FARE BASIS

LICSWINZ

BKK

STOP

1ST STOPFREE OF CHARGE

ZRH

TRANSIT

ZRH

TRANSIT

Plus YQTAXES

BASE FARE

NZD2,049

BASE FARE

NZD2,049

TOTAL FARE

NZD2,049

CDG

STOP

POINT OFTURNAROUND

LX NZ

NZ

HKG

STOP

1ST STOPFREE OF CHARGE

AKL

NIL

Standard Routing + 1 Extra Stopover

AKL LX LX LX

FARE BASIS

LICSWINZ

HKG

STOP

1ST STOPFREE OF CHARGE

ZRH

STOP

2ND STOPNZD100

ZRH

TRANSIT

Plus YQTAXES

BASE FARE

NZD2,049

BASE FARE

NZD2,049

TOTAL FARE

NZD2,149

LHR

STOP

POINT OFTURNAROUND

LX HKG

STOP

1ST STOPFREE OF CHARGE

AKL

ADD

ADD

ADD

NZD100

Domestic Add on + Standard Routing

DUD

DOMESTICNZD150

NZ NZ LX LX LX

FARE BASIS

LICSWINZ

AKL

TRANSIT

ZRH

TRANSIT

SFO

STOP

1ST STOPFREE OF CHARGE

ZRH

TRANSIT

AKL

TRANSIT

Plus YQTAXES

BASE FARE

NZD2,049

BASE FARE

NZD2,049

TOTAL FARE

NZD2,349

FCO

STOP

POINT OFTURNAROUND

LX NZNZHKG

STOP

1ST STOPFREE OF CHARGE

DUD

DOMESTICNZD150

NZD300

Standard Routing + Open Jaw Europe

AKL LX LX

FARE BASIS

LICSWINZ

SHA

TRANSIT

ZRH

TRANSIT

BCN MAD ZRH

TRANSIT

Plus YQTAXES

BASE FARE

NZD2,049

BASE FARE

NZD2,049

TOTAL FARE

NZD2,049

//

STOP

POINT OFTURNAROUND

LX LX BKK

STOP

AKL

ADD NIL

NZ

NZ TG

Page 24: Mini Manual - downloads.realviewtechnologies.comdownloads.realviewtechnologies.com/Lufthansa/Mini Manual/Mini Manual.pdf · FOR TRAVEL AGENT USE ONLY 12 DECEMBER 2011 Mini Manual

24

BANGKOK

BEIJING

TOKYO

VIENNA

AUCKLAND

VIENNA

*Domestic Add-ons - see pg 28

FLY AUSTRIAN ROUTING GUIDE

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25

BANGKOK

BEIJING

TOKYO

VIENNA

AUCKLAND

VIENNA

*Domestic Add-ons - see pg 28

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26

RETURN ROUTINg FARES Standard Zone 1 Zone 2

EX AKL Gross Gross Gross

JR2OSNZ J 11,349 11,849 12,049

CR2OSNZ C 10,299 10,799 10,999

DFLYOSNZ D 8,449 9,799 9,979

ZBUYOSNZ Z 7,249 7,799 7,979

YR2OSNZ Y 5,699 6,449 9,490

BR2OSNZ B 5,449 5,859 6,089

MR2OSNZ M 5,099 5,509 5,739

UFLYOSNZ U 4,749 5,159 5,389

HFLYOSNZ H 4,449 4,859 5,039

GFLYOSNZ G 4,149 4,559 4,739

QFLYOSNZ Q 3,849 4,259 4,439

VFLYOSNZ V 3,549 3,959 4,139

WFLYOSNZ W 3,249 3,659 3,839

SFLYOSNZ S 2,949 3,359 3,539

TFLYOSNZ T 2,649 3,059 3,239

EBUYOSNZ E 2,329 2,739 2,919

LBUYOSNZ L 2,039 2,449 2,629

ONE WAY ROUTINg FARES Standard Zone 1 Zone 2

EX AKL Gross Gross Gross

JR3OSNZ J 6,242 6,517 6,627

CR3OSNZ C 5,664 5,939 6,049

YR3OSNZ Y 3,134 3,547 5,220

BR3OSNZ B 2,997 3,222 3,349

MR3OSNZ M 2,804 3,030 3,156

Standard Zone 1 Zone 2

ACHAGPAMSATHBCNBEGBERBLQBRU

BSLBUDBUHCGNCLJCPHDBVDRS

DUSFLRFRAGOTGRZGVA HAMHEL

IASINN ISTKIV KLUKRKKSC LJU

LNZLONLUXLYSMILMOW MUCNCE

OSLOSRPARPRG PRNROMSBZSJJ

SKGSKPSOFSPUSTOSTRSZGTGD

TIATSRVARVCEVIEWAWZAGZRH

AERBAKDNKDOKEVNFAO

FNCHRKIEVKRR LCA

LED LWO MSQ ODS RIX

ROV TBSTFSVRNVNO

CAITIPTLV

PLEASE NOTE : Destinations are subject to change without notice. Some destinations operate on a seasonal basis.

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27

BOOkINg CLASS CHART - ex AkL

Fare Type OS NZ DOM NZ INT TG

JR2OSNZ J H D D

CR2OSNZ C H D J

DFLYOSNZ D H Z Z

ZBUYOSNZ Z H Z Z

YR2OSNZ Y H H B

BR2OSNZ B H H M

MR2OSNZ M Q Q H

UFLYOSNZ U Q Q Q

HFLYOSNZ H V Q T

GFLYOSNZ G V V K

QFLYOSNZ Q W V S

VFLYOSNZ V W V S

WFLYOSNZ W T W V

SFLYOSNZ S T W V

TFLYOSNZ T T W W

EBUYOSNZ E L T W

LBUYOSNZ L L T W

PLEASE NOTE : Partner airline booking classes are subject to change without notice - please re-check via your CRS

OS TICkETINg TIME LIMIT

Booking Class Reservation made before Departure Ticketing Time Limit

B / C / J 10 - 4 days< 4 days

72hrs after reservation24hrs after reservation

M / Y / D 21 - 10 days< 10 days

72hrs after reservation24hrs after reservation

E / T / S / W / V / Q / G / H / U > 90 days< 10 days

7 days after reservation24hrs after reservation

Z / L Anytime 24hrs after reservation

WARNINg : If partner airline TTL differs from the OS TTL, then the more restrictive TTL will apply to PNR - Please adhere to the TTL warning message generated by each airline - No TTL waivers will be permitted for any booking class

NOTE : Due to the OS automated ticketing deadline control - OS reserves the right to change the TTL and generate a different TTL warning message at any time based on the demand and capacity for OS flights - Please adhere to all OS warning messages

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28

Application & Conditions Fares are valid until further noticeFares are shown in NZD and exclude fuel / insurance / Government / airport surcharges and taxesFares are published in CRS for auto-pricing ( unless otherwise mentioned )

Minimum Stay Nil

Maximum Stay 12 months

Infants Infants ( 0 - 2yrs ) 10% of the adult fare - for Infants turning 2yrs during journey the child fare must be charged

Children Children ( 2 - 11yrs ) 75% of the adult fare - for Child turning 12yrs during journey the adult fare must be chargedOS UMNR - ( 5 - 11yrs ) permitted on OS operated flights only in connection with SQ / TG with applicable fee.

Domestic Add-ons For Departures ex: BHE DUD GIS HLZ KAT KKE MRO NPE NPL NSN PMR ROT TRG TUO WAG WHK WRE ZQNTo: AKLAdd on: NZ150 Per direction NB: 1 Air New Zealand Domestic flight number per direction only

Stopovers 2 stopovers permitted per direction - excluding the point of turnaround First stopover per direction - Free of charge 1 additional stopover permitted per direction at a fee of NZD100 per stop - child / infant discount not applicable

Routings NZ domestic between WLG / CHC and AKLNZ operated between AKL and NRT / BJS TG operated between AKL and BKKOS operated between BJS / BKK / NRT and VIEOS operated and codeshares between VIE and specified destinations listed in Standard / Zone 1 / Zone 2 Exception : Codeshares not permitted between VIE and BEG / BUH / CLJ / MOW / IEV / IST / KIV / LED / ODS /OSR / RIX / SOF / TGD / VAR in L, E and Z classOS operating flights only permitted in L, E and Z class for these destinations

A MAXIMUM OF 2 EUROPEAN COUPONS PERMITTED ON RETURN FARESAll European coupons must be from / to Vienna

Surface sectors Not Permitted

Open Jaws Permitted within / between Europe and between Standard / Zone 1 / Zone 2 destinations

Combinations Fares can be combined on a half RT basis between OS Fly Austrian FaresFares can be combined on a half RT basis between cabins ( Economy / Business )Fares can be combined on a half RT basis between specified destinations listed in Standard / Zone 1 / Zone 2

Fares can be combined on a half RT basis with LX GO SWISS Fares and LH Wunderbar Fares

For combined fares, the rules for each carrier apply to the applicable 1/2 RT

OS Codeshare Rules OS codeshare flights permitted between VIE and specified destinations listed in Standard / Zone 1 / Zone 2 Exception : Codeshares not permitted between VIE and BEG / BUH / CLJ / MOW / IEV / IST / KIV / LED / ODS / OSR / RIX / SOF / TGD / VAR in L, E and Z class OS operating flights only permitted in L, E and Z class for these destinations

OS codeshare flights not permitted between OS Gateway and VIE eg. BKK - VIE

Payment / Ticketing Credit Card payment not permittedTicketing on OS ( 257 ) ticket stock only via authorised OS NET REMIT ticketing agentsTicketing not permitted with any waitlisted or open dated sectors

Endorsements See ticketing guidelines

YQ surcharges See www.lufthansaexperts.com for current YQ surcharges YQ remains non refundable on all non refundable tickets

Govt & Airport Taxes Applicable taxes must be collected and shown on all tickets

Coupon Sequence Fares are only valid if the flights are flown in the booked sequence

Change fee Before / After Departure

UFLYOS / MR2OS / BR2OS / YR2OS / ZBUYOS / DFLYOS / CR2OS / JR2OS : FOC

LBUYOS / EBUYOS / TFLYOS / SFLYOS / WFLYOS / VFLYOS / QFLYOS / gFLYOS / HFLYOS :

Adult / Child : NZD100 per change Infant : FOC

Refund fee BR2OS / YR2OS / CR2OS / JR2OS

Before Departure : FOCAfter Departure : No refund

LBUYOS / EBUYOS / TFLYOS / SFLYOS / WFLYOS / VFLYOS / QFLYOS / gFLYOS / HFLYOS / UFLYOS / MR2OS / ZBUYOS / DFLYOS :

Before Departure : Adult / Child : NZD300 Infant : FOCAfter Departure : No refund

Most restrictive refund policy / fee applies for any combination fares.

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29

Airfare examples

Standard Routing

AKL TG OS OS OS

FARE BASIS

LBUYOSNZ

BKK

STOP

1ST STOPFREE OF CHARGE

VIE

TRANSIT

VIE

TRANSIT

Plus YQTAXES

BASE FARE

NZD2,039

BASE FARE

NZD2,039

TOTAL FARE

NZD2,039

CDG

STOP

POINT OFTURNAROUND

OS TG

TG

BKK

STOP

1ST STOPFREE OF CHARGE

AKL

NIL

Standard Routing + 1 Extra Stopover

AKL OS OS OS

FARE BASIS

LBUYOSNZ

BKK

STOP

1ST STOPFREE OF CHARGE

VIE

STOP

2ND STOPNZD100

VIE

TRANSIT

Plus YQTAXES

BASE FARE

NZD2,039

BASE FARE

NZD2,039

TOTAL FARE

NZD2,139

LHR

STOP

POINT OFTURNAROUND

OS BKK

STOP

1ST STOPFREE OF CHARGE

AKL

ADD

ADD

ADD

NZD100

Standard Routing + 2 Extra Stopovers

TG OS OS OS

FARE BASIS

LBUYOSNZ

AKL

TRANSIT

BKK

STOP

1ST STOPFREE OF CHARGE

AKL

TRANSIT

Plus YQTAXES

BASE FARE

NZD2,039

BASE FARE

NZD2,039

TOTAL FARE

NZD2,239

FCO

STOP

POINT OFTURNAROUND

LX NZBKK

STOP

2ND STOPNZ100

NZD200

Standard Routing + Open Jaw Europe

AKL OS OS

FARE BASIS

LBUYOSNZ

BKK

TRANSIT

VIE

TRANSIT

BCN LYS VIE

TRANSIT

Plus YQTAXES

BASE FARE

NZD2,039

BASE FARE

NZD2,039

TOTAL FARE

NZD2,039

//

STOP

POINT OFTURNAROUND

OS OS BKK

STOP

AKL

ADD NIL

TG

TG TG

VIE

STOP

2ND STOPNZD100

VIE

STOP

1ST STOPFREE OF CHARGE

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30

Additional ServicesLH eXpertsFly TRAVEL AGENT FARES + COMPANIONFares for Travel Agents and one companion are available in Economy Class on Lufthansa operated flights only between LAX / SFO / SIN / HKG / SHA / BJS / TYO and Munich to all LH Standard European destinations. You can book the PNR in your CRS and ticket directly via your preferred consolidator

Agent: NZD499 ( fuel inclusive ) + Govt & Airport Taxes ( K class )

Companion: NZD649 ( fuel inclusive ) + Govt & Airport Taxes ( K class )

LUFTHANSA PRIVATE JETThe epitome of luxury travel within Europe. Our fleet of modern private jets for 6 – 14 passengers provides your VIP clients the choice to decide their own schedule when flying within Europe from over 1,000 airports. Flights are charged per sector and areinclusive of all flight and operational costs, onboard catering and free limousine transfers at all airports

For quotes, please contact the Lufthansa New Zealand office

MILES & MORE FREQUENT FLYERThe free to join frequent flyer programme for Lufthansa, SWISS and Austrian Airlines provides a wide range of benefits and rewards. Plus, earn with other Miles & More airline partners, Star Alliance carriers and redeem your miles for flights, hotels, car rentals, shopping and much more

www.miles-and-more.com

HOW TO EARN POINTS WITH MILES & MORE AND THE FARES IN YOUR MINI MANUAL

Miles accrued are subject to change as per the programme terms and conditions.

This table lists the carriers / classes that earn miles for the fares quoted in your Mini Manual. Please go to www.miles-and-more.com for a full list of booking classes and carriers that qualify for mileage accrual.

LH NZ SQ TG UA AC CO LX OS

300% A A A A A

200% CDZ DZJ CJD DJZ CDZ JCDZ CDZ CDJZP JCDZ

150% YB YB Y Y YB YB YB YB YB

100% MHQV MHQV BMH MHQ MHQV HMQSUVW MHQVWS MHUGQKVL UHGQVM

50% LKWSTE WT WK S WSL WSTL LKWSTE

For your reservations enquiries:

Phone (09) 303 1529 (within Auckland)

0800 944 220 (outside Auckland)

Email [email protected]

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European destinationsCITY CODE COUNTRY LH LX OS

Aalborg AAL Denmark •Aarhus AAR Denmark •Aberdeen ABZ UK •Agadir AgA Morocco •Algiers ALg Algeria •Alicante ALC Spain • •Altenrhein ACH Switzerland •Amman AMM Jordan •Amsterdam AMS Netherlands • • •Ancona AOI Italy •Ankara ANk Turkey •Antalya AYT Turkey • •Athens ATH Greece • • •Baku BAk Azerbaijan • •Barcelona BCN Spain • • •Bari BRI Italy • •Basel BSL Switzerland • • •Bastia BIA France •Beirut BEY Lebanon • •Belfast BFS UK •Belgrade BEg Serbia • • •Bergen BgO Norway •Berlin BER Germany • •Bern BRN Switzerland •Bilbao BIO Spain •Billund BLL Denmark •Birmingham BHX UK • •Bodrum BXN Turkey •Bologna BLQ Italy • •Bremen BRE Germany • •Bristol BRS UK •Brussels BRU Belgium • • •Bucharest BUH Romania • • •Budapest BUD Hungary • • •Bursa YEI Turkey •Cagliari CAg Italy • •Cairo CAI Egypt • • •Casablanca CAS Morocco •Catania CTA Italy • •Chisinau kIV Moldova • •Cluj CLJ Romania • •Cologne CgN Germany • •Copenhagen CPH Denmark • • •Dalaman DLM Turkey •Djerba DJE Tunisia •Donetsk DOk Ukraine • •Dresden DRS Germany • • •Dublin DUB Ireland • •Dubrovnik DBV Croatia • • •Duesseldorf DUS Germany • • •Edinburgh EDI UK • •Erfurt ERF Germany •Faro FAO Portugal • • •Florence FLR Italy • • •Funchal FNC Portugal •Frankfurt FRA Germany • • •Friedrichshafen FDH Germany •Fuerteventura FUE Spain • •Funchal FNC Portugal •Gdansk gDN Poland •Geneva gVA Switzerland • • •Genoa gOA Italy •Glasgow gLA UK •Goteborg gOT Sweden • •Granada gRX Spain •Graz gRZ Austria • •

CITY CODE COUNTRY LH LX OS

Hamburg HAM Germany • • •Hannover HAJ Germany • •Helsinki HEL Finland • •Hof HOQ Germany •Hurghada HRg Egypt •Ibiza IBZ Spain • •Innsbruck INN Austria • •Inverness INV UK •Istanbul IST Turkey • • •Izmir IZM Turkey •Jerez XRY Spain •Jersey JER UK •Katowice kTW Poland •Kazan kZN Russia •Kerkyra CFU Greece •Kharkiv HRk Ukraine •Kiev IEV Ukraine • • •Klagenfurt kLU Austria • •Kos kgS Greece •Kosice kSC SlovakiaKrakow kRk Poland • •Krasnodar kRR Russia •LaCoruna LCg Spain •Larnaca LCA Cyprus • • •LameziaTerme SUF Italy •Lanzarote ACE Spain • •LasPalmas LPA Spain • •LeedsBradford LBA UK •Leipzig LEJ Germany •Linz LNZ Austria • •Lisbon LIS Portugal • •Ljubljana LJU Slovenia • • •London LON UK • • •Lugano LUg Switzerland •Luxembourg LUX Luxembourg • • •Lviv LWO Ukraine • •Lyon LYS France • • •Madeira FNC Portugal •Madrid MAD Spain • •Malaga AgP Spain • • •Malta MLA Malta • •Manchester MAN UK • •Mannheim MHg Germany •Marrakech RAk Morocco •MarsaAlam RMF Egypt •Marseille MRS France •Milan MIL Italy • •Minsk MSQ Belarus • •Moscow MOW Russia • • •Muenster FMO Germany •Munich MUC Germany • • •Mykonos JMk Greece •Naples NAP Italy •Newcastle NCL UK •Newquay NQY UK •Nice NCE France • • •NizhnyNovgorod gOJ Russia •Nuremburg NUE Germany • •Odesa ODS Ukraine •Olbia OLB Italy • •Oslo OSL Norway • • •Ostrava OSR CzechRepublic •Oviedo OVD Spain •Paderborn PAD Germany •Palermo PMO Italy •PalmaMallorca PMI Spain • •

CITY CODE COUNTRY LH LX OS

Paris PAR France • • •Perm PEE Russia •Pisa PSA Italy •Podgorica TgD Montenegro • •Porto OPO Portugal • •Poznan POZ Poland •Prague PRg CzechRepublic • • •Pristina PRN Serbia • • •Reykjavik REk Iceland •Rhodes RHO Greece •Riga RIX Latvia • •Rimini RMI Italy •Rome ROM Italy • • •Rostock RLg Germany •Rostov ROV Russia • •Rovaniemi RVN Finland •Rzeszow RZE Poland •S.D.Compostela SCQ Spain •Saarbrucken SCN Germany •Salzburg SZg Austria • • •Samara kUF Russia •Sarajevo SJJ Bosnia • •Sevilla SVQ Spain •SharmelSheikh SSH Egypt •Sibiu SBZ Romania • •Skopje SkP Macedonia • • •Sochi AER Russia •Sofia SOF Bulgaria • •Split SPU Croatia • • •StPetersburg LED Russia • • •Stavanger SVg Norway •Stockholm STO Sweden • • •Strasbourg SXB France •Stuttgart STR Germany • • •Tallin TLL Estonia •Tbilisi TBS Georgia • •TelAviv TLV Israel • • •Tenerife TCI Spain • •Thessaloniki Skg Greece • • •Thira JTR Greece •Timisoara TSR Romania • •Tirana TIA Albania • •Toulouse TLS France •Trieste TRS Italy •Tripoli TIP Libya • •Trondheim TRD Norway •Tunis TUN Tunisia •Turin TRN Italy •Turku TkU Finland •Valencia VLC Spain • •Varna VAR Bulgaria • •Venice VCE Italy • • •Verona VRN Italy • •Vienna VIE Austria • • •Vigo VgO Spain •Vilnius VNO Lithuania • •Warsaw WAW Poland • • •Westerland gWT Germany •Wroclaw WRO Poland •Yerevan EVN Armenia • •Zadar ZAD Croatia •Zagreb ZAg Croatia • • •ZakinthosIs ZTH Greece •Zurich ZRH Switzerland • • •

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32

Moscow

Vilnius

Riga

Minsk

Kiev

Athens

Warsaw

Prague

Budapest

Ljubljana Zagreb

Split

BucharestBelgrade

Linz

GrazInnsbruck

Klagenfurt

Salzburg

Helsinki

Tallinn

Nizhny Novgorod

Samara

Kazan

Perm

Ankara

Paris

Madrid

Lisbon

Brussels

Amsterdam

London

Dublin

Copenhagen

Oslo

RomeBastia

Istanbul

Izmir

Barcelona

Palma Mallorca

Porto Naples

St Petersburg

Edinburgh

Aberdeen

Inverness

Milan

Hamburg

Rostock

Aalborg

Aarhus

Bremen

Bristol

Manchester

Newcastle

Lyon

Marseille

Turin

Leipzig

FRANKFURT

Duesseldorf

Florence

VeniceBologna

Trieste

Bari

Toulouse

Bilbao

Málaga

Nice

StuttgartMannheim

Birmingham

Belfast

MUNICHFriedrichshafen

Hannover BerlinMuenster

Leeds Bradford

Paderborn

DresdenErfurt

HofCologne

Nuremberg

Luxembourg

Kharkiv

Krasnodar

Sochi

Chisinau

Katowice

Sofia

Sibiu

Cluj

Skopje

Antalaya

Beirut

Cairo

Tel AvivAmman

Bursa

SarajevoZadar

Timisoara

Odesa

Varna

Cagliari

Olbia

Ancona

Rimini Pisa

Genoa

Faro

Altenrhein

Geneva

Basel

Strasbourg

ZURICH

VIENNA

Lugano

Stockholm

Goteborg

Bergen

Trondheim

Billund

Turku

Rovaniemi

Lviv

Kosice

Thessaloniki

CataniaPalermo

Tunis

Malta

Verona

Valencia

Bern

Dubrovnik

KrakowOstrava

Rzeszow

Tirana

Podgorica

Wroclaw

Poznan

Gdansk

Stavanger

Donetsk

Tbilisi

Yerevan Baku

Larnaca

Saarbrucken

Rostov

Jersey

Newquay

Reykjavik

LanzaroteFuerteventura

Alicante

Granada

Oviedo

Sevilla

Tenerife

Madeira

Funchal

Vigo

Las Palmas

La Coruna

Santiago deCompostela

Ibiza

Westerland

Algiers

Casablanca

MarrakechTripoli

Pristina

Agadir

Hurghada

Marsa Alam

Sharm el Sheikh

Jerez Djerba

LameziaTerme

Zakinthos

Kerkyra

Mykonos

ThiraRhodes

Dalaman

BodrumKos

Destinations subject to change & seasonal schedules

European destinations

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33

Moscow

Vilnius

Riga

Minsk

Kiev

Athens

Warsaw

Prague

Budapest

Ljubljana Zagreb

Split

BucharestBelgrade

Linz

GrazInnsbruck

Klagenfurt

Salzburg

Helsinki

Tallinn

Nizhny Novgorod

Samara

Kazan

Perm

Ankara

Paris

Madrid

Lisbon

Brussels

Amsterdam

London

Dublin

Copenhagen

Oslo

RomeBastia

Istanbul

Izmir

Barcelona

Palma Mallorca

Porto Naples

St Petersburg

Edinburgh

Aberdeen

Inverness

Milan

Hamburg

Rostock

Aalborg

Aarhus

Bremen

Bristol

Manchester

Newcastle

Lyon

Marseille

Turin

Leipzig

FRANKFURT

Duesseldorf

Florence

VeniceBologna

Trieste

Bari

Toulouse

Bilbao

Málaga

Nice

StuttgartMannheim

Birmingham

Belfast

MUNICHFriedrichshafen

Hannover BerlinMuenster

Leeds Bradford

Paderborn

DresdenErfurt

HofCologne

Nuremberg

Luxembourg

Kharkiv

Krasnodar

Sochi

Chisinau

Katowice

Sofia

Sibiu

Cluj

Skopje

Antalaya

Beirut

Cairo

Tel AvivAmman

Bursa

SarajevoZadar

Timisoara

Odesa

Varna

Cagliari

Olbia

Ancona

Rimini Pisa

Genoa

Faro

Altenrhein

Geneva

Basel

Strasbourg

ZURICH

VIENNA

Lugano

Stockholm

Goteborg

Bergen

Trondheim

Billund

Turku

Rovaniemi

Lviv

Kosice

Thessaloniki

CataniaPalermo

Tunis

Malta

Verona

Valencia

Bern

Dubrovnik

KrakowOstrava

Rzeszow

Tirana

Podgorica

Wroclaw

Poznan

Gdansk

Stavanger

Donetsk

Tbilisi

Yerevan Baku

Larnaca

Saarbrucken

Rostov

Jersey

Newquay

Reykjavik

LanzaroteFuerteventura

Alicante

Granada

Oviedo

Sevilla

Tenerife

Madeira

Funchal

Vigo

Las Palmas

La Coruna

Santiago deCompostela

Ibiza

Westerland

Algiers

Casablanca

MarrakechTripoli

Pristina

Agadir

Hurghada

Marsa Alam

Sharm el Sheikh

Jerez Djerba

LameziaTerme

Zakinthos

Kerkyra

Mykonos

ThiraRhodes

Dalaman

BodrumKos

Destinations subject to change & seasonal schedules

European destinations

Page 34: Mini Manual - downloads.realviewtechnologies.comdownloads.realviewtechnologies.com/Lufthansa/Mini Manual/Mini Manual.pdf · FOR TRAVEL AGENT USE ONLY 12 DECEMBER 2011 Mini Manual

34

Tokyo.Beijing.New York.San Francisco.Miami.Singapore.*Fly our A380

Contact us:[email protected]

*Starting from 30 October 2011