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Mindset Shift of Here and NowJennifer Kalz, CBAP®, CUA, CSM
May 23rd, 2018
Learning Objectives
Understand the shifts in thinking that need to occur within the organization
Understand the underlying reason(s) to implement these shifts
Understand examples of how these shifts can occur in an organization
Agenda
Set the Stage
The Mindset Shifts
Call to Action
Business Analysis Core Concept Model
What is needed to deliver a solution?
Deliver based on
stakeholder needs
The Goals
Test early and often
Deal with Changes
Delivery of a working solution
Who is creating the
solution
Who needs the solution
A Plan and Design for
the solution
Open to possibilities
Agile Principles
Satisfy customer through
continuous delivery
Welcome changing
requirements
Work together daily
Build around motivated individuals:
support and trust
Technical excellence and
good design
Simplicity
Self Organizing Teams
Reflect regularly to adjust behavior
Modern Methodology shifts
“Agile is not something you become–it’s not something you do. It’s a cultural change in the approach for how we plan, build software, and assemble teams.”
-Aaron Bjork, Principal Group Program Manager at Microsoft
Triple Constraint Remains
Traditional Methods
Scope
Budget Schedule
Scope
determines
budget and
schedule
Modern Methods
Schedule
Scope
Budget
Scope is
flexible
depending on
budget and
schedule
It is impossible to fully define requirements until the client actually begins to use the product.
Project Management
Product Management
Scope Fixed set of features
Ongoingprioritized list of features
Schedule Start and end dates
Multiple releases
Budget Allocated once at start of project
Cyclical
The Mindset Shifts
#1 TRANSPARENCY not Standardized Communication
What shift do we make?
Invite stakeholders to ALL meetings• Schedule them out a while
Talk about the Good, the Bad and the Ugly
Progress NOT Perfection!
Overcommunicate happenings
Give access to management tool
How can we help Transparency as leaders?
Encourage transparency• We know there is good, bad and ugly that exists
• Reassure team
Don’t compare teams to one another• Each product is different
• Team knowledge/skill set is different
Encourage communication
#2 PRODUCTS not Projects
Let’s Talk about Projects!
What are some adjectives when you think of project?
What are the responsibilities of a Project Manager?
What do you like about Projects?
What do you dislike about Projects?
Let’s Talk about PRODUCTS!
What are some adjectives when you think of product?
What are the responsibilities of a Product Manager or Product Owner?
What do you like about Products?
What do you dislike about Products?
What shift do we make?
Think longer term!
Products are a lot like people
This isn’t a new concept…
Talk in terms of PRODUCT not a short project• How will this evolve
• How to maintain/support
How can we help Think Product as leaders?
Use the terminology, lead by example
Think long term strategy
Do a product assessment in your organization • Reminder: Product does not necessarily equate to an application
#3 PRIORITIZATION instead of Change Requests
EMBRACE CHANGE
Curious…
Who is freaked out about No Change Requests?
What’s the purpose of a Change Request?• Organization vs Consultant
What impact do you see this having on your team or organization?
What shift do we make?
Love Change, Embrace Change
Gaps are New Features• Add them to the backlog
• Prioritize
• Constantly Review for remaining work to velocity
How can we help Prioritization as leaders?
Reinforce constant prioritization in your product teams
Strategize a long term strategy for prioritization• Initial product release prioritization
• Care and feed of product prioritization
• Develop a tool/mechanism to take the emotion out of prioritization
#4 TEAMS not individuals
Product 1
Product 2
Product 3
Product 1
Product 2
Product 3
The idea is not that one specific development process is best, but that implementing the right values and adopting the right
mindset will unleash the abilities of a team and allow them to do their best work.
Benefits of Teams
Shared knowledge, not dependent on one person
Make sure to have the right people in the right roles
If dynamics are good, magic happens
What shift do we make?
Keep teams together
Give teams autonomy and authority• Deal with team problems
• Making process decisions
Keep teams focused on specific products
Have teams clearly define Roles & Responsibilities
Constant feedback loop
Along them to reflect and adapt, try new things
How can we help Teams as leaders?
Don’t move teams members constantly• Try to keep team members together, they build velocity and trust
Keep products limited• Teams should only support 2-4 products (care and feed mode) at a time
• Initial development no more than 2 product at a time
Constantly evaluate team members ability to work in the environment• Not everyone is efficient in the new era
• Not everyone has the aptitude for working in this type of mode
#5 RELEASE Planning not Ad Hoc Maintenance
Moving to Releases
What prevents your organization from going on a regular release schedule?
Where to start:• Maintenance and break/fix work on existing products
• Mobile application products
What shift do we make?
Set the stage early
Plan for maintenance in the future
Remove “Phase 2” from vocabulary
How can we help Release Planning as leaders?
Think about a release strategy during MVP• Consistent schedule (monthly, quarterly, etc…)
Prep organization for long term product owners• Long term vision / strategy for the product
• Roadmap for care and feeding
Schedule the cadence out on calendars
Create capacity for the product team to continue care and feeding
Recap
The Mindset Shifts
Provide Full Transparency
Plan Releases
Create Autonomous
Teams
Embrace Change
Think Product
Longevity
Call to Action
Start using new terminology
Assess what needs to be strategized in your organization
Set the stage / plan for the new era
Lead the shift among product teams
Learning Objectives
Understand the shifts in thinking that need to occur within the organization
Understand the underlying reason(s) to implement these shifts
Understand examples of how these shifts can occur in an organization
Questions
Solutions Consulting Services
Discovery Services
Product Setup
Better Requirements Training and Coaching
Business Analysis• Coaching and Mentoring
• Maturity Assessments
• Staff Aug Opportunities
Agile Enablement ServicesJen Kalz
@jenniferkalz
For more about Skyline Offerings contact us at [email protected]