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MiMtr™ Field Mobility Information Booklet

Version 2.0

March 2017

© Copyright © 2017 Spotless – MiMtr™. All Rights Reserved

This document contains information proprietary to Spotless Services Limited. It may not be reproduced or stored in any retrieval system, transmitted in any form, disclosed or used whole or in part without the express written consent of Spotless. All rights reserved.

MiMtr™ Field Mobility

Information Booklet

Version 2.0

UNCONTROLLED WHEN PRINTED

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Table of Contents

OVERVIEW ........................................................................................................................................................ 3

INTRODUCTION ................................................................................................................................................................. 3

DAY IN THE LIFE OF A FIELD WORKER .......................................................................................................................... 3

TOPIC 1 – INTRODUCTION TO MIMTR™........................................................................................................ 4

KEY CONCEPTS ................................................................................................................................................................ 4

APPLICATIONS ON THE HOME PAGE ........................................................................................................................... 11

TOPIC 2 - MIMTR™ BASIC NAVIGATION ...................................................................................................... 12

KEY CONCEPTS .............................................................................................................................................................. 12

LOG ON TO MIMTRTM ...................................................................................................................................................... 14

MIMTR™ DASHBOARD OVERVIEW ............................................................................................................................... 15

CHANGE STATUS ............................................................................................................................................................ 16

SELECT ROUTE & JOB ................................................................................................................................................... 17

MIMTR™ READ SCREEN OVERVIEW ............................................................................................................................ 18

TOPIC 3 - COMPLETE ROUTE ....................................................................................................................... 19

KEY CONCEPTS .............................................................................................................................................................. 19

ENTER READ ................................................................................................................................................................... 21

VERIFY METER NUMBER ............................................................................................................................................... 22

CAPTURE PHOTO FOR SKIPPED OR OUT OF TOLERANCE READ ............................................................................ 23

EDIT & CREATE MESSAGES .......................................................................................................................................... 24

REPORT TROUBLE ......................................................................................................................................................... 25

SKIP METER OR JOB ...................................................................................................................................................... 26

CHANGE METER DETAILS ............................................................................................................................................. 27

CHANGE NUMBER OF DIALS (EXISTING REGISTER) .................................................................................................. 28

ADD NEW REGISTER ...................................................................................................................................................... 29

ADD NEW SERVICE......................................................................................................................................................... 30

COMPLETE WORK ROUTE ............................................................................................................................................. 31

TOPIC 4 – ADMINISTRATION TASKS ............................................................................................................ 32

KEY CONCEPTS .............................................................................................................................................................. 32

CREATE TIMESHEET: LOG IN ........................................................................................................................................ 33

CREATE TIMESHEET: REVIEW EXISTING & CREATE NEW TIMESHEET ................................................................... 34

CREATE TIMESHEET: ADD ADDITIONAL TIMES .......................................................................................................... 35

CREATE TIMESHEET: SUBMIT TIMESHEET ................................................................................................................. 36

CREATE TIMESHEET: LOG OUT .................................................................................................................................... 37

LOG OFF MIMTR™ .......................................................................................................................................................... 38

AVAILABLE SUPPORT .................................................................................................................................... 39

NEED HELP? .................................................................................................................................................................... 39

WHERE CAN I FIND MY TRAINING MATERIALS? ......................................................................................................... 39

NOTES.............................................................................................................................................................. 40


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Overview

Introduction

Welcome to the MiMtr™ Field Mobility Information Booklet. This book covers how to use the Panasonic Toughpad device and the MiMtr™ meter reading application.

This book can be used to provide instructions in classroom training and for support on the job.

Day in the Life of a Field Worker

The following process provides the steps required to complete daily meter reading tasks. This information booklet covers the tasks outlined below.


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Topic 1 – Introduction to MiMtr™

This topic describes:

MiMtr™ background and benefits

Customer Care

The Panasonic Toughpad

Android basic navigation tools

Mobile phone and mobile data policy

Key Concepts

What is MiMtr™?

MiMtr™ is a mobile metering system that sends and receives job information to/from workers and clients, including:

Cyclic reading progress

Service orders

Field audits

Blended work (by utility and work type)

The MiMtr™ portal component includes:

Work scheduling

Work status updates

Live completion details, including photographs

Client accruals and employee credits

Live operational reporting and dashboards on productivity and performance

Historical reporting for invoicing, payroll and contract performance

MiMtr™ Key Features

Real Time Data MiMtr™ provides a consistent view of information, data sourced from the live Spotless system, feedback from Field Workers and updates and work assignment from Customer Care Consultants

Role-based Provides information to users based on their designated role in the service delivery process to ensure that only data relevant to their role is displayed

Secure MiMtr™ mobile applications cannot be downloaded from public app stores. They are only available to Spotless employees and subcontractors. Access to the web portal is granted to users by Spotless contract administrators based on roles. Data stored on devices is encrypted.


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MiMtr™ Benefits

Granular and accurate data

Single process across all contracts

Simplified payroll and invoice process

Improved handling of off-cycle jobs

Real-time view of daily operations

Location data will enable improved and streamlined assignment of work to the field

Reduced reliance on paper-based systems

Minimises ‘back to base’ travel by Field Workers

MiMtr™ Mobility Highlights (Field Worker)

Work delivered as it happens, 24x7

Dashboard provides a simple ‘at a glance’ summary of work and activities

View safety information for jobs

Photo capture for work outside of agreed tolerance and some skips

Data kept up to date when online, Field Worker can still work effectively offline

MiMtr™ Auto-Scheduling

MiMtr™ includes auto-scheduling functionality. MiMtr™ auto-schedules work based on:

Criticality – MiMtr™ determines the Work Route criticality, which is primarily based on the due date, then organises the routes in order of decreasing criticality.

Field Workers in Area – MiMtr™ determines which Field Workers are allocated to the area of the Work

Route.

Capacity – MiMtr™ determines which Field Workers have sufficient time available on the day to start and complete the work. MiMtr™ aims to fully utilise the Field Worker’s working day.

Field Worker Availability Matrix – MiMtr™ arranges the available Field Workers, with capacity and the available attributes (e.g. car), in an ordered sequence.

Who is Customer Care?

A support team consisting of Customer Care and Operations is responsible for monitoring, reporting on and allocating any remaining work, as required. Customer Care is also responsible for reviewing out of tolerance reads (and the photographic evidence associated with these reads) to determine whether to approve or reject the read.

Customer Care work closely with the Operations Back Office team to ensure work is completed on time, based on the contract schedule.

Customer Care and Operations have real-time access to your work in progress via a graphical Dashboard and a series of reports. If for some reason your work is not being completed as planned, you will be contacted directly.


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Panasonic Toughpad

The Panasonic Toughpad is the mobile device used by Field Workers for entering reads captured in the field. Each mobile device is configured in a locked down mode. The mobile device is provided in a box along with:

An adjustable strap

A charger

Holster

A manual covering the basic functions of the mobile device.

The manual in the box will not contain information specific to MiMtr™. Instructions on how to use MiMtr™ are included in this document and the Job Aid provided.


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Front View

1 Indicator

Orange, lit: Battery is charging

Green, lit: Battery charging is complete

Red, lit: Battery level is less than 15 % of a full charge

2 Ambient light sensor, proximity sensor

The ambient light sensor automatically adjusts the screen brightness. The proximity sensor prevents accidental operations on the touch panel during phone calls.

3 Earpiece

4 Front camera

5 Microphone

6 NFC antenna (internal)

When using an NFC card or other NFC device, touch the card/device to this area of the mobile device.

7 Display

Can also be operated while using gloves (glove touch mode).

8 Speaker

9 Application button [A1]



12 Headset jack cover

13 Headset jack

14 Barcode reader (not utilised)

15 Power button

16 Interface cover

17 DC input jack

18 Micro USB port

19 Interface cover lock switch

20 Camera button

21 Cradle rail (not provided)

Used when connecting the mobile device to an optional cradle.


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Rear View

1 Microphone

2 Flash

Can be used when taking pictures. Also lights if you open the battery cover while the mobile device is turned on.

3 Rear camera

4 Card access cover

5 Cover latch

6 Cover latch lock switch

7 Expansion bus connector

Used when connecting an optional cradle or other future expansion options.

8 GPS antenna (internal)

9 Wi-Fi, Bluetooth antenna (internal)

10 Volume buttons

11 Side button

12 Cradle rail (not provided)

Used when connecting the mobile device to an optional cradle.

13 Cellular antenna (internal)

Note: This mobile device is not stylus (pen) enabled.


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Opening the Interface Cover

1 Unlock the cover by sliding the switch away from the lock.

2 Open the cover by pulling the top edge of the cover (i.e., the edge closest to the top of the mobile device) away from the mobile device.

Closing the Interface Cover

1 Close the cover firmly.

2 Lock the cover by sliding the switch toward the lock. If the red area inside the switch is visible, the cover is not properly locked.

Make sure the interface cover is securely closed and locked when the DC input jack and micro USB port are not being used.

When closing the interface cover, make sure there is no debris lodged in the gasket that seals the cover.

Charging the Battery

Charge the mobile device by connecting it to a power outlet using the AC adaptor provided, or by connecting it to the USB port of a computer or other device using a USB cable (USB cable not provided).

The indicator lights in orange while the battery is charging and lights in green when charging is complete.

Note

You can complete a full day of work without recharging your mobile device.

Fully charge the battery before turning on the mobile device for the first time or after an extended period of storage.

If connecting a USB cable, note the shape of the micro USB plug and the micro USB port. Do not attempt to connect the USB cable upside down.

Remove any dust or water droplets from plugs before connecting them. Do not use excessive force when inserting plugs or insert them at an angle.


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Confirming the Battery Level

The battery level is displayed in the upper-right corner of the screen, in the status bar.

Turning the Mobile Device On

Press and hold (power button) on the top of the mobile device until the mobile device briefly vibrates.

Turning the Mobile Device Off

1 Press and hold until the power options dialog box displays.

2 Select the Power off option.

Turning the Screen On & Off

Press .

Screen Touch Options

1 Press and hold until the power options dialog box displays.

2 Select either the Glove touch or Rain sensing touch option.

Note: Repeat these steps to turn an option off.

Mobile Phone and Mobile Data Policy

Use of the mobile device is governed by the Spotless Group Mobile Phone and Mobile Data Policy. Each employee provided with a mobile device must ensure they are familiar with the full policy and comply with the obligations and responsibilities it outlines.

Some of the key obligations outlined include:

The employee needs to monitor their usage and remain within their allocated limit.

While some personal calls are permitted, the employee must remain within the plan restraints.

Care must be taken to prevent theft, loss or damage to the mobile device.

Calls or texts to international numbers are only permitted if they are business critical.

The above points should not be read in isolation, but should be combined with reading the full policy available on Spotless FITZ. If you do not have access to FITZ, refer to your CDM for a copy of this policy.


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Note: The Home page image above is an example only

and may look different to the Home Page on your device.

Applications on the Home Page

The Panasonic Toughpad is locked down; only a small number of applications are available for use from the Home page and may be any of the following:

APPLICATION PURPOSE

MiMtr Reader MiMtr™ metering reading application.

Phone Contact Operations and Customer Care.

Contacts Access Customer Care and Operations contact details.

Team Viewer Quick Support

Provide the phone ID to Support to access your mobile device remotely – only required when prompted by Support Staff.

Browser Access the Internet. Internet access is restricted.

Text Send text messages. Historical messages are visible in a conversation view.

Gallery Access images captured on your device. You may be prompted to capture screenshots by Support Staff. To capture an image, press A2 and A3.

Weather Access weather information for your location.

Fires Access fire information for your location.

Toilets Access public toilet information for your location.

Calculator Simple calculator.

Maps Google maps.

Clock Clock, timer and stop watch.

Note: You cannot access email on the mobile device.

Once you access the Home page, the following buttons are available at the bottom of the screen as you navigate the apps:

No. BUTTON DESCRIPTION

1 Back Displays the previous screen.

2 Home Displays the Home page (this page).

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Topic 2 - MiMtr™ Basic Navigation

This topic describes the following:

Log on to MiMtr™

Navigate around the Dashboard

Change your status

Select a route and job

Navigate around the Read screen

Key Concepts

Logging On

Use the username and password provided by your contract representative to log on to MiMtr™. You can change your password if required (for instructions refer to your Site Support). Do not share your password with others.

Dashboard

The Dashboard provides a simple ‘at a glance’ view of the work you are required to complete that day. Check your Dashboard each morning to determine your day’s job locations.

The Dashboard organises your work schedule by Work Route. The Work Routes may not necessarily be ordered according to criticality. Use the Work Route date (reading window start date) to guide you on the priority of work.

As work is completed, statistics on the Dashboard are updated to help you keep track of work remaining for the day.

Work Route

A Work Route contains job locations, in a sequential order, which defines the read order. There are two types of Work Routes:

Cyclic Work Routes (narrow area)

Cyclic jobs are meter reading jobs completed on a route at regular intervals. The cycles are generally quarterly or monthly.

Breaks

Ensure you take breaks, as outlined by your employment agreement. When starting and returning from a break, ensure you update your status in MiMtr™.

Note that after a period of inactivity, MiMtr™ will automatically apply an unpaid break.

This information, along with other time-based job read data, is referenced when creating your timesheet.

Synchronising Data

Your mobile device will automatically synchronise every 15 minutes to ensure:

You have the most up to date information relating to your workload for the given day

Completed work is visible by Customer Care for the purpose of monitoring, reporting on, allocating and auditing work.


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Working Offline

If you are outside of network coverage, you are still able to enter read data into MiMtr™. Your mobile device will store your reads until it re-connects to either the mobile network or Wi-Fi. It will then upload any synced reads and refresh the Dashboard.


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Log On to MiMtrTM

1 From the Home page, press .

2 Enter your Username.

3 Enter your Password.

4 Press Login.

Result: The Dashboard displays.

Note: The time taken to load the Dashboard depends on your mobile coverage and the amount of work allocated to you for the day.

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MiMtr™ Dashboard Overview

The Dashboard displays the Work Routes allocated to you for the day.

1 Admin Menu: Click to display menu options (On Break, Review Time Sheet, Logout).

2 Status Indicator: Green indicates an active status and orange indicates an on break status.

3 Route: The Work Route number.

4 Date: The start (initial) date of the reading window. This is the earliest date you can start to read the Work Route.

5 Done: The number of completed meters in the Work Route, excluding skips.

6 Skip: The number of skipped meters in the Work Route.

7 Todo: The number of meters remaining in the Work Route.

8 Pie chart: A graphical representation of your progress (%). Green represents read meters, red represents skipped meters and white represents remaining meters.

9 Date & Time of last sync.

Note: A Work Route number suffixed with a * indicates that there are completed jobs yet to be synchronised with the MiMtr™ server.

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Change Status

Change your status whenever you start or return from a break. You can only change your status from the Dashboard.

Customer Care and Operations can monitor your status to enable them to make informed decisions regarding the progress of Work Routes.

1 From the Dashboard, press to display menu options (On Break, Review Time Sheet, Logout).

2 Press On Break.

Result: Work Routes no longer display on your Dashboard. The status indicator changes to orange. Your break will be included on your timesheet.

3 When returning from break, click .

4 Press Active.

Result: Today’s Work Routes display on the Dashboard. The status indicator changes to green.

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Select Route & Job

Once you are ready to start entering reads, to display your first job select the relevant Work Route from the Dashboard.

1 From the Dashboard, select the Work Route to complete.

Result: Meters yet to do are grouped together. If you have already commenced that Work Route, skipped meters and read (completed) meters are also grouped.

2 Press the grouped todo items to display a list of job locations for that Work Route.

3 Select the next job location you wish to complete.

Result: The Read screen displays. A message related to that job location may display. Messages may be related to safety, access or other general site notes.

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MiMtr™ Read Screen Overview

The Read screen displays the job details.

1 Work Route #: Press to return to the Dashboard.

2 Search: Press to search for an address or meter number within the Work Route.

3 Job Details: Consumer name and address.

4 Add New Service: For cyclic routes, press to add a new meter to this job location.

5 Add New Register: Press to add a register for an existing meter.

6 Message: Display, add or change any messages, including safety related messages.

7 Read Instruction: Display, add or change read instructions.

8 Location: Display, add or change any meter location messages.

9 Icon: Represents the meter type; either (G), (E) or (W).

10 Meter ID/Register ID: Press to change/add meter IDs and registers.

11 Report Trouble: Press to select a trouble code.

12 Skip: Press to skip a meter or job.

13 Delete: Press to delete the last digit entered.

14 Done: Press to complete the read.

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Topic 3 - Complete Route


Enter a read

Verify a meter number

Take a photo for a skipped or out of tolerance read

Edit or create messages (safety or information)

Report trouble

Skip a meter or job

Change meter details

Add a register and service

Complete a route

Key Concepts

Read Value

The read value is entered in the Read screen. Dashes represent the number of digits required for a read. You must enter any leading zeros.

Out of Tolerance Reads

If the entered read value is out of tolerance, MiMtr™ prompts you to verify the meter number and requires you to take a photo, which must include the meter number and read value.

Skip Codes

Some skip codes will prompt you for photographic evidence. These may include the following:

Locked Premises

Gate Locked

Vegetation

Removed Meter

Display Blank Discon

Figure Unreadable

Quarantine

Obstructed

Damaged Meter

Meter Box Closed (Locked/can’t be opened)

Meter Lid Heavy/Jammed

Car in way of Meter

Rollers Out of Alignment

Photos required for skips are dependent on the skip reason selected and is typically related to whether it is safe or if it makes sense to have photographic evidence. For example, photos are not required for skipped meters or jobs due to a dog (it may unsafe) or a buried meter (it doesn’t make sense).


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Photographic Evidence

Your mobile device has a built-in camera for the purpose of taking photographic evidence of skip reasons and out of tolerance reads. The photo will be automatically attached to the job read for review by the Customer Care Consultant. Photos may also be provided to, or requested by, the client.

Ensure the photo is as close to the object as possible. If taking a photo of a meter, ensure the meter ID and read value are clearly visible and easily identifiable by the Customer Care Consultant when conducting the audit.

Example Photos: Will Pass Audit

Example Photos: Will Fail Audit


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Enter Read

Once you have completed the read, enter the read value in the corresponding meter Read screen.

1 If an information or safety related message displays, review the details and press OK.

2 In the Read screen, verify the consumer address.

3 Verify the meter number (and register number for electricity meters).

4 Enter the read value.

Note: Dashes represent the number of digits required for a read. You must enter any leading zeros.

5 Press Done.

Result: The Read screen for the first unread meter in that Work Route displays. The Work Route statistics on the Dashboard are also updated:

o Work Route - * indicates a read yet to synchronise

o Done - increased by one meter

o Todo - decreased by one meter

o Pie chart - green area increases

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Verify Meter Number

If you enter a read that is outside of the agreed tolerance, you are prompted to verify the meter number.

1 In the Verify Meter Number screen, enter the last four digits of the meter number.

2 Press Proceed.

Result: An information message displays prompting you to take a photo. See Capture Photo for Skipped or Out of Tolerance Read.

Note: If the meter number entered cannot be verified either correct the meter number or press Cancel to re-enter the read.

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Capture Photo for Skipped or Out of Tolerance Read

You may be required to take a photo of a skipped meter or job, or if the entered read is out of the agreed tolerance.

An information message displays prompting you to take a photo.

1 Press OK.

2 Point the camera at the object you wish to take a photo of. If taking a photo of a meter, ensure you take a close and clear photo of the meter number and the meter value (read).

3 Press to capture the photo.

Result: The photo displays.

4 Review the photo. Ensure there is no glare, the picture is sharp, all digits are visible, and the meter number is in focus.

5 If the quality of the photo is good (will pass audit when reviewed by

Customer Care), press , or press to retake the picture.

6 If there is more than one meter, a message displays asking whether to skip the meter or the job, press either:

o Skip Meter to skip just that individual meter, or

o Skip Job to skip all meters of the same type for that job.

Result: The photo is attached to the skipped read for auditing purposes. The Read screen displays the next meter details.

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Edit & Create Messages

Messages may display when proceeding to the next job. You may edit existing messages or create new messages.

Messages may be related to safety, access or other general site notes. A message that relates to all meters must be entered against each meter.

Keep messages short. A maximum of 100 characters applies.

Be aware that messages are viewable by Customer Care Consultants, and potentially by the client.

1 Press OK to exit the message.

Result: The Read screen displays.

2 Press the top message to edit any of the messages.

3 Press Edit.

4 Enter any relevant information in the free text grey field.

5 Press to select the Meter Location.

6 Press to select the Reading Instruction 1.

Note: Do not use the Reading Instruction 2 field.

7 Press Save.

Result: The messages display on the Read Screen.

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Note: The Trouble Code List image above is an example only and may look different to the Trouble Code List on your device.

Report Trouble

You may identify issues or observations in the field, such as damage to the meter, that can be entered as a trouble code against that meter.

Trouble codes may include a combination of generic codes and contract specific codes.

1 From the Read screen, press .

Result: A list of trouble codes display.

2 Select a trouble code.

3 Proceed to enter or skip the read. (See Enter Read or Skip Meter or Job).

Result: The trouble code displays on the Read screen.

Note: MiMtr™ can only report one code per meter.

Tip: If you want to clear a trouble code that is no longer required or you selected a code in error, select trouble code 100 (Reset Trouble Code To Blank).

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Note: The Search Skip Code image above is an example only and may look different to the Search Skip Code on your device.

Skip Meter or Job

If you cannot complete a read, you may skip that meter or job by entering a relevant skip code. Depending on the skip code entered, you may be required to take a photo.

Skip codes may include a combination of generic codes and contract specific codes.

1 From the Read screen, press Skip.

Result: The meter type icon turns red.

2 Either enter the skip code, or press to display a list of skip codes.

3 Select a skip code.

Result: The Read screen displays the skip description.

4 Press Done.

Note: To override previously entered skip code, select the job from the Dashboard, or search for the meter number from the Read screen, and proceed to enter the Read. (See Enter Read).

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Change Meter Details

You may be required to change a meter type or meter number. Before changing the meter details, ensure the correct meter is not elsewhere in the Work Route. Use the search function to search for the meter.

1 From the Read screen, press the meter number.

Result: The Change Meter screen displays.

2 Press to select the correct meter type, if known.

3 Change the meter number.

4 Press .

5 Proceed to enter the read. (See Enter Read).

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Change Number of Dials (Existing Register)

You may be required to change the number of dials in a meter. When changing the number of dials for multi-registered meters (i.e. electricity), you must reconfigure every register at the same time before saving.

1 From the Read screen, press the meter number.

Result: The Change Meter screen displays.

2 From the Change Meter screen, press Add Register.

3 Enter the Register Id that you want to update.

4 Enter the Unit of Measure.

5 Enter the Number of Dials, which is the total number of digits including those after the decimal place, e.g. 1234.5 is 5 dials.

6 Enter the Number of Decimals, which is the number of digits after the decimal place, e.g. 1234.5 is 1 decimal.

7 Enter the Reading Value.

8 Press .

Result: The Change Meter screen displays the updated register details.

9 Repeat these steps to change another register.

10 Once you have completed changing all the registers, press .

Result: The Read screen displays the next meter or job.

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Add New Register

You may be required to add a new register for an existing or new meter. When adding a register for an existing meter, you must first complete the job.

1 From the Dashboard, open the completed folder and press the completed job you wish to add a register for.

2 From the Read screen, press to add a new register for the existing meter.

3 From the Change Meter screen, press Add Register.

4 Enter the Register Id, as displayed on the meter.

5 In the Unit of Measure field, always enter KWH.

6 Enter the Number of Dials, which is the total number of digits including those after the decimal place, e.g. 1234.5 is 5 dials.

7 Enter the Number of Decimals, which is the number of digits after the decimal place, e.g. 1234.5 is 1 decimal.

8 Enter the Reading Value.

9 Press .

Result: The Change Meter screen displays the new register details.

10 Repeat these steps to add another register.

11 Once you have completed entering all the registers, press .

Result: The Read screen displays the next meter or job.

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Add New Service

You may be required to add an additional service (meter) to an existing address or a new service (meter) to a new address.

Before adding a new service, use the search function in the Read screen to ensure the meter number doesn’t already exist.

1 From the Read screen, press .

Result: The Add New Service screen displays.

2 Enter the Address.

3 Enter the Meter Number.

4 Press to select a Meter Category.

Note: The relevant meter categories (e.g. Electricity, Gas, and/or Water) for that Work Route displays.

5 Press to select a Meter Location.

6 In the Meter Special Message field, enter any useful notes, such as directions to the meter location.

7 Scroll down the screen to display further fields.

8 Press to select the relevant Meter Type.

9 Proceed to add a register. (See Add Register).

Result: The Add New Service screen displays the new register details and reading.

10 Press Save.

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Complete Work Route

Once all jobs are completed (either read or skipped), a Route Completed message displays, asking whether you wish to re-sequence the Work Route.

1 If you have improved the reading order of the route and you want to save it in the new order, select Yes to send a resequence request for review and action. Otherwise, select No.

Result: The Dashboard displays. Once approved, and changes synchronised, the completed Work Route will no longer display on your Dashboard.

2 Select another Work Route to complete.

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Topic 4 – Administration Tasks


Create a timesheet

Logout

Key Concepts

Timesheets

All Field Workers, disregarding their employment status (casual or full-time), must create a timesheet for each working day by the end of your working day. Any times that miss the cut off risk being paid in the next pay run.

When creating a timesheet, MiMtr™ will populate the timesheet with productive time, based on the work completed for the given day. You may then add any additional time, such as toolbox meetings or travel time, and then submit your timesheet for approval.

The Customer Care Consultant is responsible for approving your timesheet, and will liaise with the CDM when reviewing and approving any additional time added to your timesheet.

If your timesheet is amended or rejected, the timesheet will workflow back to you for resubmission. If you accept the amended timesheet, it is sent to SAP Payroll for payroll process. If you make further changes, once you have resubmitted your timesheet, it then workflows back to the Customer Care Consultant for approval.

Once your timesheet is approved, it is sent to SAP for payroll processing.

Allowances

All allowances are calculated by SAP based on your employment agreement. Therefore, you are not required to add allowances to your timesheet.

BOOT (Better Off Overall Test) Daily Calculation

Your productive billable time is compared against the meters read for the day. The greater of either the pieces or time is paid to you. This is called the BOOT (Better Off Overall Test), which is calculated daily.

Your fortnightly payslip will indicate whether time or pieces have been paid to you on each working day.

Reporting Unavailability

If you are unable to complete your day’s work, or you are unavailable to work on a planned future working day, you must contact Customer Care as soon as possible, so your availability can be updated and your workload potentially re-allocated.

Logging Off

You must log off MiMtr™ after you have finished all work activities for the day and submitted your timesheet.

At any stage throughout the day you can use the Logout function to force any remaining work to synchronise with the MiMtr™ server.


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Create Timesheet: Log In

You must enter your username and password to enter the MiMtr™ timesheet portal. This is the same as your MiMtr™ login and password.

Before you complete your timesheet, ensure all data has been synchronised. A * next to a Work Route indicates reads yet to be synchronised.

1 From the Dashboard, press .

2 Select Review Time Sheet.

Result: The Spotless portal login screen displays.

3 Enter your User Name.

4 Enter your Password.

5 Press .

Result: The Timesheets screen displays.

2

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Create Timesheet: Review Existing & Create New Timesheet

Once logged in, any timesheets previously created display. Any rejected or amended timesheets must be resubmitted for inclusion in payroll processing. Create your timesheet at the end of each working day.

6 Press .

Result: The New Timesheet screen displays.

7 Press to select today’s date.

8 Press .

Result: A scrollable MiMtr™ generated timesheet displays.

Note: To review a historical timesheet, from the Timesheets screen, press the date for the timesheet you wish to review. Timesheet statuses include:

o Draft - Created but not submitted

o Pending Approval - Submitted, not yet reviewed

o Approved - Sent to SAP for Payroll Processing

o Rejected - Requires resubmission

o Returned - Changed and requires resubmission

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Create Timesheet: Add Additional Times

Under Route Time Periods, the automatically created timesheet based on your Work Route times display.

9 Review the MiMtr™ generated time. If the timesheet is ready for approval, press Submit.

Tip: Any breaks display on your timesheet. (See Breaks.)

Result: The Timesheet screen displays the created timesheet with a status of Pending Approval.

10 To amend the timesheet, press .

11 Press .

12 Press and to enter the Start Time and End Time.

Tip: When entering a start and end time within the same hour (e.g. 9.00 to 9.30), you must enter the end time before the start time.

13 Select the Time Category.

14 Press .

Result: The additional time displays on the timesheet.

Tip: If you make a mistake, press (not the Back button).

To delete a time period, press .

Only added time periods can be deleted.

9

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Create Timesheet: Submit Timesheet

Before you submit your timesheet, review the additional time periods you have just created for accuracy and completeness.

Once you have completed your review, submit the timesheet for approval.

15 Press .

Result: The Timesheet screen displays the created timesheet with a status of Pending Approval.

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Create Timesheet: Log Out

Once you have submitted your timesheet, log out of your timesheet portal.

16 Press .

17 Press Logout.

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Log Off MiMtr™

You must log out of MiMtr™ after you have finished all work activities for the day and submitted your timesheet.

At any stage throughout the day you can use the Logout function to force any remaining work to synchronise with the MiMtr™ server.

1 From the Dashboard, press .

2 Press Logout.

2

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Available Support

Need Help?

1 Self Help – Refer to your training materials and Job Aid

2 Ask for Help – Contact your Site Support

3 Log a Call – Site Support will log a call with IS Support on your behalf, if required.

Where can I find my training materials?

Request these via your Site Support.


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Notes

Documents

MiMtr™ Field Mobilitymel0207lsprod.blob.core.windows.net/uploads... · Closing the Interface Cover 1 Close the cover firmly. 2 Lock the cover by sliding the switch toward the lock