Millennials Working Among Us

Brian Stroup

Area Complex Director

Oregon State University

Outline1. Introductions2. What is a millennial?3. What are the traits of a millennial?4. How do we best work with millennials given their

specific traits?5. Questions and Reflection6. Sharing of Ideas7. Taking it to the next level8. Closing Comments9. Questions/Discussion

Learning Outcomes1. Participants will know definition of a

millennial

2. Participants will know traits of millennials

3. Participants will know the ways to best work with and retain millennial employees

4. Participants will develop a plan to implement at least one idea on their respective campuses to work with millennial employees best

What is a millennial? Definition:

Born between 1981 or 1982 and 2004? Roughly 20% of US population

Optimistic/realistic, Rewrite the rules, Tech savvy, Multitask, Nurtured

Generation Y

What are the traits of a millennial? Special Sheltered Confident Team-Oriented Conventional Pressured Achieving

Source: Howe, N. Millennials in the Workplace. ACUHO-I Webinar. December 10th, 2009.

Special Treat them as special and expect special work

in return Personalize recruitment Formalize mentoring programs Co-market/recruit to parents

Links on websites for parents Hold event for parents to ask questions

Source: Howe, N. Millennials in the Workplace. ACUHO-I Webinar. December 10th, 2009.

Sheltered Promote health benefits Communicate long term career security Hold protocol training Keep resources available and accessible

Source: Howe, N. Millennials in the Workplace. ACUHO-I Webinar. December 10th, 2009.

Confident Make clear that all tasks are important Create forums for them to share and discuss

ideas Positive feedback is crucial Recognition and praise very important Foster an upbeat work environment

Source: Howe, N. Millennials in the Workplace. ACUHO-I Webinar. December 10th, 2009.

Team-Oriented Recruit through peers Use immersive orientation Show your organizations

role in the community

Source: Howe, N. Millennials in the Workplace. ACUHO-I Webinar. December 10th, 2009.

Conventional Promote work/life balance Provide training in soft skills (i.e.

interviewing, etiquette, dress, punctuality, etc.)

Source: Howe, N. Millennials in the Workplace. ACUHO-I Webinar. December 10th, 2009.

Pressured Provide tight cycles of feedback through:

frequent check ins regular performance reviews (not once a year)

Offer internships and keep them once they’re “hooked”

If long term opportunities aren’t provided they will move on

Source: Howe, N. Millennials in the Workplace. ACUHO-I Webinar. December 10th, 2009.

Achieving Integrate cutting edge IT into daily work Give skills a name Track progress for them

Source: Howe, N. Millennials in the Workplace. ACUHO-I Webinar. December 10th, 2009.

Listen to them Quality time

Allow multitasking Offer lots of support Offer flexibility

Other Ways to Work Best with Millennials

Question… Which of the following statement regarding

feedback represents millennials the most? Sorry to interrupt, but how am I doing?

Once a year, with lots of documentation.

No news is good news.

Feedback whenever I want it, at the push of a button.

Neil Howe’s Top Suggestions Treat them like VIPS Co-recruit the parents Find them early Look after them Offer them structure Provide tight cycles of feedback Don’t offer a “McJob” Make them part of the group Be active in the community Take an interest in their success

Source: Howe, N., Nadler, R. They’re Back. ACUHO-I Talking Stick. Nov./Dec. 2009.

Questions and Reflection How have you or your department

implemented one of the ideas discussed today to manage and/or retain millennial employees?

How can you or your department implement one of the ideas discussed today to manage and/or retain millennial employees?

What challenges do you see in implementing this change?

Sharing of Ideas

Taking it to the next level Tool to take your idea to the next level on

your home campus Goal setting worksheet

Keep it visible Share it with your supervisor

Closing Comments Resources to check out Adapting to generational styles =

individualized supervision Roll with the resistance Embrace and celebrate this generation The next generation is coming…

Resources to Check Out ACUHO-I Talking Stick – “They’re Back”

Nov./Dec. 2009 Millennials in the Workplace

Neil Howe and Reena Nadler Millennials Rising: The Next Great

Generation Neil Howe and William Strauss

Resources Howe, N., Nadler, R. (2009). They’re Back. ACUHO-I

Talking Stick. Nov./Dec. 2009. Howe, N. (2009). Millennials in the Workforce. ACUHO-I

Webinar. December 10th, 2009. http://knowledge.wpcarey.asu.edu/article.cfm?articleid=1580 http://www.abanet.org/lpm/lpt/articles/mgt08044.html http://humanresources.about.com/od/conflictresoluti

on/a/generationquiz_2.htm http://www.interchange-group.com/data/7%20Secret

s%20to%20Working%20with%20Millennials.pdf

Photo Credits Slide 4 Photo:

http://www.rtdna.org/media/pdfs/communicator/2007/sep/Millennials.jpg Slide 5 Photo:

http://elementaryteacher.files.wordpress.com/2007/09/helicopter-parents-photo-by-michael-elins-newsweek-may-22-2006.jpg

Slide 7 Photo: http://chronicle.com/img/photos/biz/photo_2089_wide_large.jpg Slide 9 Photo:

http://edu.learnit-teachit.org/rawmedia_repository/7debdd57_2fdd_4895_98e8_4642b23bff42,

Slide 10 Photos: http://www.silverliningchalets.co.uk/userimages/Pelvoux-w.jpg, http://www.div13.org/Update/2006Fall/WorkLifeBalance.jpg

Slide 12 Photos: http://thedigitalprofessor.files.wordpress.com/2008/12/student_laptop.jpg, http://genystartup.com/wp-content/uploads/2009/07/gen-y.jpg

Slide 13 Photo: http://specialtyfabricsreview.com/repository/1/4318/large_1009_bs_1.jpg

Questions/Discussion

Contact Information:

Brian Stroup

Area Complex Director

Brian.Stroup@oregonstate.edu

Office: 541-713-5134