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Agenda • Who is a military family? • Where are military families? • What are the family impacts of the military lifestyle? • What is the government commitment to military families? • What is a network of family support? • Who is Military Family Services? • What is our mission? • What are our programs and priorities?
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Military families, then and now • Today’s families have been asked to do more than in the past, and more often. • Family demographics are evolving and societal norms and expectations adversely affecting
families. • Dual career/income families are at an all time high. • Non serving spouse assumes high level of personal and professional sacrifice • Families are subjected to far more financial instability. • 80% of families now live off base and the communities where they live influence family life
differently than in the past.
All Canadian Armed Forces personnel, Regular and Reserve Force, and their parents, spouses, children & relatives
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Nb: Stats do not include several populations which fall within MFS population served, including children over 19 years, parents of CAF personnel and relatives.
Military Family Members (2014)
EUROPE 438 families 1,162 family members 29.5% children
USA 662 families 1,228 family members 53.6% children
CANADA
52,413 families 115,320 family members 62,907 children -3.9% change, 2008-14
Lifestyle impact • Personal characteristics • Military lifestyle (relocation,
second language, culture) • Absences • High risk operations • Injuries/loss
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CAF Commitment We recognize the important role families play in enabling the operational effectiveness of the Canadian Armed Forces and we acknowledge the unique nature of military life.
We honour the inherent resilience of families and we pay tribute to the sacrifices of families made in support of Canada. We pledge to work in partnership with the families and the communities in which they live.
We commit to enhancing military life.
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Federal Support • National services $4 million
- Family Information Line1-800-866-4546 - www.familyforce.ca online information portal
• Military Family Resource Centres $27 million
- 32 centres across Canada - Services in the United States and Europe
• Children’s Education $7 million
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Network of family support Military Families : A military family is understood to be all CAF personnel, Regular and Reserve Force, and their parents, spouses, children and relatives. It also includes NPF and DoD civilian employees when deployed with the CAF, their parents, spouses, children and dependent relatives. As well, family members or persons of significance to CAF personnel who die while serving remain part of the military family community in perpetuity.
Family Information Line (FIL) : One of three access points available to military families, the FIL counsellors provide supportive counseling and referral services 24/7.
FamilyForce.ca : One of three access points available to military families, FamilyForce is a website that connects military families with their local MFRC and other available services and resources.
Military Family Resource Centers (MFRC) : Not for profit, third party organizations, working in partnership with MFS, the local chain of command and community partners to deliver core programs mandated by the MFSP. Located in Canada, the US and Europe.
Partners : A whole network of partners at the local, provincial and federal levels that provide services to CAF families.
Children’s Education Management : Manages the education allowances and overseas schools for the DND to ensure children obtain quality education.
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Leaders : CAF leadership and higher ups.
Chaplain: Dedicated to the provision of spiritual, religious, moral and ethical support to CAF personnel and their families.
Integrated Personnel Support Centre (IPSC) : Services that facilitate the transition from military to civilian life.
Network of family support Military Family Fund : Provides military families with emergency financial assistance for unforeseen needs that result as a condition of service.
Support Our Troops : Encompasses a variety of funds for the benefit of military families – Military Family Fund, Soldier On, Hospital Comfort Fund, Boomer’s Legacy and the Canadian Forces Personnel Assistance Fund.
Service Income Security Insurance Plan (SISIP) : Provide tailored advice and product solutions that enhance the financial health and security of CAF families.
Personnel Support Programs (PSP): Provides Morale and Welfare Services for the CAF and contributes to operational readiness by keeping the CAF community fit and healthy in both mind and body.
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Network of support •Family Information Line for counseling and referral •Military Family Resource Centre for daycare •Community partners for dentist and doctor •Chaplain services includes leaders of various faiths
Situation •Recently divorced, single mother •Recently posted to a new location •New position requires she be available 24/7 •Needs daycare for her daughter •Needs doctor and dentist •No friends or family •Sad, anxious and distressed about being able to provide the right care for her daughter •Muslim
Single Parent, recently posted
Situation •Couple living in Cold Lake on base •Husband is the member. •He suffers from an OSI and is currently not working, but plans on returning to work once he is better •He is receiving mental health treatments •Spouse if francophone only •Spouse can’t find meaningful work •She is struggling with anxiety and isolation •They are both worried about their financial situation
Network of support •MFRC offers a variety of bilingual services, including counseling •Spouse received support of CO to get help •SISIP offers financial counseling and services •MFF and SOT can offer financial aid and support. •They were also referred to external partners for spouse to find employment •Chaplain services offer counseling
Caregiver support
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Network of support •Parents obtained crisis counseling from the Family Information Line •Parents contacted her CO for his support •FIL offered continued counseling through Chaplain services or though a community partner for the parents •CO supportive/encouraging member to seek help
Situation •Single member •She has been suffering from depression •She has been abusing substances and self-harming •She refuses to seek help •Her parents are very worried about her
Mental Health Support
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Situation •Couple with 3 children is posted to a remote location in Europe. •Disoriented in their new community •Spouse and children struggle with the language. •Children’s school does not follow the same requirements as the Ontario School Board
Network of support •FamilyForce website was able to provide them with basic information about MFRC remote services •They were put in touch with a CEM counsellor to help with educational issues • They were put in touch with a local business that offered language courses •PSP had information about various goods, services and activities available
OUTCAN Support
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10 Military Staff (RegF & ResF) 44 Non Public Staff (Cda, USA, Europe) 4 Public Employees
The Military Family Services Team We are Military & Veterans and their families
We are a dedicated team of professionals
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To contribute to the well-being of Canadian Armed Forces families, enabling a mission-ready force that protects Canadians and Canadian interests across the country and around the world.
Our mission
Prevention, Support and Intervention
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• Military Family Services Program • CAF wide community-based support program • Delivers coordinated, consistent national services • Framework for families and communities to influence and manage
local priorities and services. • Children’s Education Program
• Overseas Schools • Guidance Counselling • Education benefits
• Quality of Life Initiatives • CAF Living accommodation
Our programs
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Our priorities 1. Enhance awareness and use of physical
and mental health services 2. Optimize programs 3. Communicate more effectively 4. Strengthen & leverage relationships
MFS Priorities & Working Group Activities
Support enhanced awareness, access and use of physical and mental health services R2MR Special Needs Mental Health Strategy
Optimize the Military Family Services Program
- Child Care - Funding
- Organizational Accreditation - Parameters for Practice
- Support to Parents
Communicate more effectively with families - Communications and Marketing - 1-800 Information Lines
Strengthen existing partnerships, foster new
ones and leveraging these relationships
- Community Engagement - Performance Measurement
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The 2019 Vision for Military Family Resource Centres: Collaboratively engaged with our military families and community and reference partners, which affects positive community transitions and relevant and adaptive family services for military families.
Military Family Services Operating Plan Words to Action Achieving outcomes based on four strategic priorities
70th Anniversary Children’s Education Management Program Education innovation and excellence
Community Builders Integrated services
25th Anniversary of Military Family Services Program By families for families
Promise versus Performance Five year review of programs, incl. VAC Pilot
2016 2017 2018 2019 2015
Military Family Services Five Year Horizon
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J F M A M J J A S O N D
January VAC Mtg Leadership Circle
March Familyforce Trg Cornwall MOU MFRC Funding
May Mental Health Week BOG AFNorth School
July Military Postings (TBC)
September TPL Symposium Cornwall Trg
November Youth Conf USA/Yellowknife & Europe CIMVHR
February Mil Family Handbook MH Forum Annual Report Guidance Launch Trenton, Toronto Visits
April MFS-VAC Caregiver tools; Kingston Visit
June HEGG Family Conference
August Veteran Family Coordinators Staffing
October Commence Vet Family Trial
December FIL Holiday Coverage
In 2015 MFS seeks to: improve listening to and communicating with families; build its partnership with MFRCs and national organizations; facilitate access to primary health care and mental health services; foster educational excellence
2015 Year At A Glance
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Leadership Dashboard (Draft)
DGMWS 2014 Priorities 31
MN
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Examine the framework of Member and Family Support Progams
Move to family-focused service delivery at MFRCs
Care for the fallen, injured and their families
Marketing Profitability / diversification Seamless experience
CDS Direction CMP Priorities
Enhance education provided to military families for mental health issues prior to
deployment of a CAF member through the R2MR pgm
Continue to recognize the important work done by NGOs such as Wounded Warriors Canada, Soldier On, TPL and the Cdn Assoc for Disabled Skiing in providing support for
transitioning CAF members, and to foster relationships with new orgs
Improve coordination between the CAF and provincial community health services to
better meet the needs of military families
Through the MFRCs, maintain support for the spouses of permanently ill or injured
members through education and employment support
MFS Dashboard (Draft-FY 13-14)
People
Partnerships Financial Outcome
Innovation & Learning
Data will be requested Spring 2015
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MFRC Dashboard (Draft-FY 13-14) People Partnerships Resources
Financial Outcomes / Stewardship
$
Data will be requested Apr 2015
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