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MILES PAINTS (INDIA) PVT LTD
(In line with ISO 9001-2008, ISO 14001:2004 and OHSAS 18001:2007)
Prepared by
Name B.N.Dubey
Designation Director
Signature
Name Mukesh kumar singh
Designation Director
Signature
Reviewed and Approved by
Name Rakesh Kumar Singh Chandel
Designation Managing Director
Signature
Issue Status
Copy No
Issued to
Issue No 2.0
Revision No 0.0
Date 13/04/2016 No part of this document may be reproduced or transmitted in any form or by any means without the prior written permission of Miles Paints.
Prepared by Control Status I Approved by
Miles Paints
Integrated Management System Manual
(MPIPL/IMSM/01)
Rev: 0.0
Dt: 13/04/2016
Page 2 of 44
TABLE OF CONTENTS Section No. Subject Page
No.
ISO Clause Reference
QMS EMS OHSAS A Title Sheet & Control and Distribution 1 -------
B Table of Contents 2 - 3 -------
C Amendment Sheet 4 -------
D Introduction 5 - 9 -------
1
Integrated Management System
9 - 10
4.0 4.0 4.0
General Requirement 4.1 4.1 4.1
Integrated Management System Manual 4.2.1 4.4.4 4.4.4
Document and Data Control 4.2.3 4.4.5 4.4.5
Control of Records 4.2.4 4.5.4 4.5.4
2 Corporate Policies 10 - 11 5.3 4.3.1 4.3.1
3
System Planning
11 - 16
Occupational Hazards and Environmental Aspects 7.2.1 4.3.1 4.3.1
Legal and Other Requirements 7.2.1 4.3.2 4.3.2
Objectives, Targets & Programmes 5.4.1 4.3.3 4.3.3
Integrated Management System
Management System Planning 5.4.2 4.4.7 4.4.7
Outsourced Process 4.1 4.1 4.1
Responsibility & Authority 5.5.1 4.4.1 4.4.1
Management Commitment 5.5.2 4.4.1 4.4.1
Customer Focus 5.5.3 4.4.3 4.4.3
Responsibility and Authority 5.5.1 4.4.1 4.4.1
Management Representative 5.5.2 4.4.1 4.4.1
Communication & Participation 5.5.3 4.4.3 4.4.3
Provision of Resources 6.1 4.4.1&2 4.4.1&2
Human Resources 6.2 4.4 4.4
General 6.2.1 4.4.2 4.4.2
Competence, Training and Awareness 6.2.2 4.4.2 4.4.2
Infrastructure 6.3 4.4.1 4.4.1
Work Environment 6.4 4.4.1&2 4.4.1&2
4
Operational Planning and Control
16 - 21
7.0
Product Realization Planning 7.1
Customer-related Process 7.2 NA NA
Determination of requirements related to
product
7.2.1 4.3.2 4.3.2
Review of Requirements Related to Product 7.2.2 4.3.1 4.3.1
Customer Communication 7.2.3 4.4.3 4.4.3
Design & Development 7.3 EXCLUDED
Purchasing 7.4 4.4.6 4.4.6
Purchasing Process 7.4.1 4.4.6 4.4.6
Purchasing Information 7.4.2 4.4.6 4.4.6
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Section No. Subject Page
No.
ISO Clause Reference
QMS EMS OHSAS
4
Verification of Purchased Product
7.4.3 4.4.6 4.4.6
Production and Service Provision 7.5 4.4.6 4.4.6
Control of Production and Service Provision 7.5.1 4.4.6 4.4.6
Validation of Processes for Production &
Service Provision
7.5.2 4.4.6 4.4.6
Identification and Traceability 7.5.3 4.4.6 4.4.6
Customer Property 7.5.4 4.4.6 4.4.6
Preservation of Product 7.5.5 4.4.6 4.4.6
Control of Monitoring and Measuring
Equipments
7.6 4.5.1 4.5.1
Operational Control of Environmental and
Health and Safety
7.7 4.4.6 4.4.6
5
Assessment and Evaluation
21 - 24
General 8.1 4.5.1 4.5.1
Monitoring and Measurement 8.2
Customer Satisfaction 8.2.1 NA NA
Internal Audit 8.2.2 4.5.5 4.5.5
Process Monitoring and Measurement 8.2.3 4.5.1 4.5.1
Product Monitoring and Measurement 8.2.4 4.5.1 4.5.1
Evaluation of Compliance 8.2.5 4.5.2 4.5.2
Control of Non-conformances 8.3 4.5.3 4.5.3
Control of Non-conforming Products 8.3.1
Accident & Incident Investigation 8.3.2 4.5.3 4.5.2
Control of Emergency Situations 8.3.3 4.4.7 4.4.7
Analysis of Data 8.4 4.5.3 4.5.3
6
Continual Improvement
24 - 25
General 8.5.1 4.5.3 4.5.2
Corrective Action 8.5.2 4.5.3 4.5.2
Preventive Action 8.5.3 4.5.3 4.5.2
7
Management Review
25 - 26
General 5.6.1 4.6 4.6
Review Input 5.6.2 4.6 4.6
Review Output 5.6.3 4.6 4.6
ANX-A Quality Objectives 27
ANX-B Organization Chart 28
ANX-C Responsibility & Authority 29 - 31
ANX-D Appointment letter of Management Representative 32
ANX-E Process Flow Chart 33
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DOCUMENT AMENDMENT RECORD
A- Added, M- Modified, D- Deleted
Sl.
No
Date Revi
sion
No
Page
No
Change
Mode
(A/M/D)
Document
change request
No & Date
Brief description of Change
1
00 All M
2
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INTRODUCTION
Miles Paints (India) Pvt Ltd have developed and implemented an Integrated Quality, Environmental
and Occupational Health and Safety Management System in order to document the company’s best
business practices, better satisfy the requirements and expectations of its customers, stakeholders and
improve the overall management of the company.
Quality Manual
The Quality Management System of Miles Paints (India) Pvt Ltd meets the requirements of
international standards ISO 9001 , !4001 & 18001. This system addresses the design, development,
production, installation, and servicing of the company’s products. The quality manual is divided into
eight sections that correlate to the Quality Management System sections of ISO 9001:2008. Each
section begins with a policy statement expressing Miles Paints (India) Pvt Ltd’s obligation to
implement the basic requirements of the referenced Quality Management System section. Each policy
statement is followed by specific information pertaining to the procedures that describe the methods
used to implement the necessary requirements. This manual describes the Quality Management
System, delineates authorities, inter relationships and responsibilities of the personnel responsible for
performing within the system. The manual also provides procedures or references for all activities
comprising the Quality Management System to ensure compliance to the necessary requirements of
the standard. This manual is used internally to guide the company’s employees through the various
requirements of the ISO standard that must be met and maintained in order to ensure customer
satisfaction, continuous improvement and provide the necessary instructions that create an empowered
work force. This manual is used externally to introduce our Quality Management System to our
customers and other external organizations or individuals. The manual is used to familiarize them with
the controls that have been implemented and to assure them that the integrity of the Quality
Management System is maintained and focused on customer satisfaction and continual improvement.
Quality Assurance procedure of the finish product
• Checking grinding quality for finish through hedge-men gauge.
• Checking material stability using FTIR.
• Checking color standard using spectrophotometer.
• Checking parameter of wet film thickness & dry film thickness.
• Insuring density of material after production and before delivery (i.e. packaging every
time)
• Proper application instruction with the produce for customer.
• Providing assistance and guidance, for application and implementation procedure.
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Environmental Manual
The Environmental Management System of Miles Paints (India) Pvt Ltd meets the requirements of the
international standard ISO 14001:2004 and addresses the environmental issues associated with Miles
Paints (India) Pvt Ltd’s activities, operations, services and products.
Additional environmental manual information is provided in a separate section that follows the Quality
section of the manual.
Occupational Health and Safety Manual
The OH&S Management System of Miles Paints (India) Pvt Ltd meets the requirements of the
international standard OHSAS 18001:2007 and addresses the health and safety issues associated with
Miles Paints (India) Pvt Ltd’s activities, operations, services and products.
Additional OH&S system and manual information is provided in a separate section that follows the
Environmental section of the manual.
EXCLUSIONS
Any exclusion that is made to our Quality Management System falls under Section 7.3. These
exclusions do not affect us and our ability to meet customer’s requirements. The exclusion table below
identifies ISO 9001:2008 requirements not applicable to our department and narrates in short the
justification for exclusion from the scope of our Quality Management System.
Clause Exclusion 1.0 Justification
7.3 Design and Development Dr.Y.P.Sharma (PhD., USA)
1. SCOPE
1.1 COMPANY PROFILE AND HISTORY
Miles Paints produces high-quality paints and coats for automotive, industrial and decorative sectors.
Miles Paints has perfected its products by means of breakthrough paint technology, with an emphasis
on innovation and eco-friendliness. We are driven by the philosophy of enhancing life through
innovations – to consistently deliver paint solutions that not only serve your needs, but also protect the
world we live in. Apart from a range of interior, exterior and enamel finishes, we have many specialty
products that showcase its technological prowess.
• Miles Paints manufactures sells and distributes interior and exterior paints to consumers and
professionals worldwide.
• Miles Marine Coatings is the world's leading provider of marine coatings to ship owners and
management companies for new building, dry-dock and sea stock.
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• Miles Paints Protective Coatings protect assets in industries such as offshore, energy,
infrastructure and hydrocarbon processing.
• Miles Powder Coatings is a leading supplier of powder coatings to companies active in
industries related to appliances, furniture, building components, pipelines and general
industries.
1.2 VISION AND VALUES
Miles Paints works to expand globally as a specialty chemical company, offering high value-added
coatings. Our fundamental commitment is to become a trusted, eco-friendly company that helps
protect the environment and save resources and energy.
1.3 SCOPE OF CERTIFICATION
“Manufacturing of
A. SHIPGUARD
1. Miles Paints Shipguard 1001
2. Miles Paints Shipguard 1002
3. Miles Paints Shipguard 1003
4. Miles Paints Shipguard 1004
5. Miles Paints Shipguard Anti-Fouling 2001
6. Miles Paints Shipguard Shipguard Sea Surfer 2002
7. Miles Paints Shipguard Zinc Primer 3001
B. SKYFALL
8. Miles Paints Skyfall 4001
9. Miles Paints Skyfall 4002
10. Miles Paints Skyfall Heat Paints 4003
11. Miles Paints Skyfall Zinc Primer 4004
12. Miles Paints Skyfall Heat Primer 4005
13. Miles Paints Skyfall ZP Primer 4006
14. Miles Paints Skyfall 4007
15. Miles Paints Skyfall Heatsheild 4008
C. TERRACEGUARD
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2.0 REFERENCES
2.1 Quality Management System - ISO 9001: 2008
2.2 Environmental Management System - ISO 14001: 2004
2.3 Occupational Health and Safety Management System – OHSAS 18001: 2007
2.4 Reference: Integrated Management System Process Model
2.5 Reference: Meeting Requirements of ISO 9001: 2008 - Appendix A
2.6 Reference: Meeting Requirements of ISO 14001: 2004 - Appendix B
2.7 References to Specific procedures, work instructions, and reference documents are referenced
throughout this document where appropriate.
2.8 References to second level procedures and reference documents are also given in Appendix A
and Appendix B.
3.0 TERMS AND DEFINITIONS
3.1 Terminology:
The terminology used throughout this manual is consistent with the definitions provided in the ISO
9000:2005, ISO 14001:2004 and OHSAS 18001: 2007 standards.
• Supplier is used for contract manufacturer, subcontractor, and direct material or service
supplier.
• Organization refers to Organization’s.
• Product may also be used to mean services provided.
• Environmental Aspects are elements of Organization’s activities that may interact with the
environment.
• Environmental Impacts are the changes (positive / negative) to the environment from the
aspects.
• Acceptable Risk is the risk reduced to a level that can be tolerated by the organization.
3.2 Integrated Management System (IMS) / Quality System:
The term integrated management system covers Quality Management System (QMS), Environment
Management System (EMS) and Occupational Health and Safety Assurance System (OHSAS)
The term Quality System is used as synonymous to IMS (Integrated Management System).
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Terms Quality, Environmental and Occupational Health and Safety Management System (QMS /
EMS/ OHSAS) shall also mean Integrated Management System.
3.3 Environment: The physical surroundings relative to the Organization’s facility given in 1.3
above. This includes the natural resources of air, land, and water; flora, fauna, humans and the
interrelation of all of these elements.
3.4 Aspect: An element of Organization’s activities, products, or services that can interact with the
environment. Aspects are evaluated based on the location of the activity, the frequency of the activity,
and the severity of the resulting impact or potential impact.
3.5 Impact: Any change in the environment, positive or negative, wholly or partially resulting from
Organization’s activities, products, or services. The severity of an identified environmental impact is
used to establish the objectives and performance targets for the EMS program.
3.6 Hazard: Source, Situation or act with a potential to harm in terms of human injury or ill health or
combination of two.
3.7 Occupational Health and Safety Conditions and Factors that affect, or could affect the health and
safety of employees, or other workers (including temporary workers and contractor personnel),
visitors, or any other person in the workplace.
3.8 Abbreviations:
• IMS = Integrated Management System
• QMS = Quality Management System (within IMS)
• EMS = Environment Management System (within IMS)
• OHSAS = Occupational Health and Safety Management System (or OHSMS)
Our Quality Management System uses the terms, vocabulary and definitions as given in ISO
9000:2008, ISO 14001:2004 and OHSAS 18001:2007. Product – Result of a process. With reference
to Integrated Management Systems (ISO 9001:2008, ISO 14001:2004 and OHSAS 18001:2007) –
Requirements, wherever the term ‘Product’ occurs, it can also mean ‘Service’.
• Process – Set of interrelated or interacting activities, which transforms inputs into outputs.
• Inputs to a process are generally outputs to other processes.
• Processes are generally planned and are carried out under controlled conditions to add value.
• A process where the conformity of the resulting service cannot be readily or economically
verified is frequently referred to as a “special process”.
• Procedure – Specified way to carry out an activity or a process.
• Effectiveness – Extent to which planned activities are realized and planned results are
achieved.
• Effectiveness of a Process – Ability to achieve desired results.
• Efficiency of a Process – Result achieved versus resources used.
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• Quality – Degree to which a set of inherent characteristics fulfils requirements.
• Requirement – Need or expectation that is stated, generally implied or obligatory.
• Customer Satisfaction – Customer perception of the degree to which the customer’s
requirements have been fulfilled. That is the degree to which the customers feel that his or her
expectations have been met or exceeded by the service received. The level of customer
satisfaction is directly related to the customer’s level of expectation and therefore will
continually vary.
• Customer – Organization or person that receives service.
4.0 INTEGRATED MANAGEMENT SYSTEM:
4.1 General Requirements
4.1.1 Integrated Management System Manual
An integrated management system has been established, documented, implemented and continually
improved for effectiveness in accordance with the requirements of ISO 9001:2008, ISO 14001:2004
and OHSAS 18001:2007 International Standard. This Manual has been prepared to describe Miles
Paints (India) Pvt Ltd’s integrated Quality, Environmental and OH&S management system. Each
section of the manual references documented procedures and instructions relating to the requirements
outlined in that section
4.1.2 Document and Data Control
All of the QMS, EMS and OH&S documents are controlled according to the procedure for document
control. The procedure defines the process for:
• Approving documents for adequacy prior to issue
• Reviewing and updating as necessary and re-approving documents
• Ensuring that changes and current revision status of documents are identified
Associated Documents:
Integrated System Procedure - “Procedure for Control of Documents –P/MR/01”
4.1.3 Control of Records
Records established to provide evidence of conformity to requirements and of the effective operation
of the Integrated Management system shall be controlled. The organization shall establish a
documented procedure to define the controls needed for the identification, storage, retrieval,
retention and disposal of records.
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Records shall remain legible, readily identifiable, and retrievable.
Associated Documents:
Integrated System Procedure: “Procedure for Control of Records –P/MR/02”.
5. Corporate Policies:
Corporate policies for Quality, Environmental and Safety have been developed and implemented to
address the scope of the IMS.
All policies are subject to at least an annual review at Management Review meetings to ensure they
remain relevant.
They are made available to all MPIPL personnel at the front desk and through the IMS folder on the
shared drive, as well as being available on the MPIPL website for all persons working on behalf of
MPIPL in any capacity and are available to interested parties including the public upon request.
All new personnel are inducted into the IMS and the Corporate Policies through the induction
program.
“Miles Paint (India) Pvt Ltd is committed to conducting business in an environmentally responsible, healthy and safe manner in order to protect our employees, the Environment and the communities where we operate. Achieving this commitment is a primary management objective and the responsibility of all Miles Paints employees. Accordingly Miles Paints will constantly strive to:
� Operate in conformance with applicable government requirements and good management practices while striving for continual improvement in Product quality and environmental performance.
� Construct and operate facilities in a manner to avoid circumstances that could have adverse impacts on employees or the Environment.
� Integrate Environmental Aspects and consider occupational hazards into business plans and decisions.
� Train and motivate employees to take personal accountability for environmental commitments.
� Transport products and dispose of waste in a safe and environmentally acceptable manner.
� Continuously improve the effectiveness of the integrated management systems.
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Miles Paints has adopted the above principles to promote accountability for Quality, environmental and Occupational Health and Safety performance at all levels of our company.
6. System Planning:
6.1 Occupational Hazards and Environmental Aspects
The organization shall establish, implement and maintain a procedure(s) for the ongoing hazard
identification, risk assessment, and determination of necessary controls.
The procedure(s) for hazard identification and risk assessment shall take into account:
a) Routine and non-routine activities;
b) Activities of all persons having access to the workplace (including contractors and visitors);
c) Human behavior, capabilities and other human factors;
d) Identified hazards originating outside the workplace capable of adversely affecting the health and
safety of persons under the control of the organization within the workplace;
e) Hazards created in the vicinity of the workplace by work-related activities under the control of the
organization;
f) Infrastructure, equipment and materials at the workplace, whether provided by the organization or
others;
g) Changes or proposed changes in the organization, its activities, or materials;
h) Modifications to the OH&S management system, including temporary changes, and their impacts
on operations, processes, and activities;
i) any applicable legal obligations relating to risk assessment and implementation of necessary controls
j) the design of work areas, processes, installations, machinery/equipment, operating procedures and
work organization, including their adaptation to human capabilities.
The organization’s methodology for hazard identification and risk assessment shall:
a) Be defined with respect to its scope, nature and timing to ensure it is proactive rather than reactive;
and
b) Provide for the identification, prioritization and documentation of risks, and the application of
controls, as appropriate.
For the management of change, the organization shall identify the OH&S hazards and OH&S risks
associated with changes in the organization, the OH&S management system, or its activities, prior to
the introduction of such changes.
The organization shall ensure that the results of these assessments are considered when determining
controls.
Environmental aspects are identified within the scope of the EMS that are associated with past,
ongoing and planned activities and services. Consideration is given for normal, abnormal and
emergency situations. Apart from the legal requirements and business concerns rating is made to all
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identified aspects to determine their significance. All significant aspects are taken into account to
establish, implement and maintain the EMS.
A procedure is documented with the methodology used for rating the aspects.
Associated Documents:
Integrated System Procedure: “Procedure for Identification of Environmental aspects,
Occupational Health and Safety Hazards and Control Measures –P/HR/03”.
6.2 Legal and Other Documents
To establish, implement and maintain the IMS all applicable legal and other requirements pertaining to
environmental aspects are taken into account. The legal and other requirements pertaining to
organization functioning are also brought in to the procedure.
A procedure is documented to identify and have access to the applicable legal and other requirements.
Associated Documents:
Integrated System Procedure: “Procedure for Legal and Other Requirements –P/HR/01”.
6.3 Objectives, Targets & Programmes
Based on the identified significant aspects, occupational hazards, legal and other requirements,
business requirements and public perception environmental objectives and targets are established,
documented and reviewed at relevant functions and levels.
All the objectives are having targets to measure their achievement at periodic intervals and they are
made in tune with stated policy including commitment to prevent pollution, to compliance with
applicable legal and other requirements and to ensure continual improvement.
To achieve the objectives and targets, programs are made fixing responsibility and time frame to
achieve. Details are described in the documented procedure. Where programs are not relevant
Operational Control Procedures are documented to minimize the Environmental impact.
6.4 Integrated Management System
6.4.1 Management System Planning
It is the responsibility of the management representative to ensure organizational changes and their
subsequent consequences are identified and defined, that changes resulting from planning activities are
coordinates and implemented in a controlled manner, that changes to the integrated management
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system are documented, implemented and approved, and that the IMS is properly maintained during
these changes. Undertake integrated management system planning to ensure:
• The ongoing development of the IMS to meet the requirements of 4.1
• The ongoing development of QEH&S policies and objectives 5.2 & 6.3
• Processes and resources exist to identify characteristics at different stages 6.6, 6.7, 7.1, 7.3.1 &
7.5.1
• The ability to proactively review and improve the IMS 8.5.1 & 10
• Verification activities, determine criteria for acceptability 7.6 & 8.1
6.4.2 Outsourced Process
Outsourced processes must be controlled by the organization and these controls must be defined and
described within their system. Organizations are required to identify the controls they apply for any
outsourced processes. The facility IMS manual must identify if outsource processes are applicable.
If an out sourced process is controlled through purchasing, there must be documented objective
evidence to ensure that these processes are being controlled beyond the basic purchasing requirements,
which are focused on controlling products not processes. The organization is responsible to ensure that
the outsourced process is meeting the applicable requirements to ISO 9001:2008. Outsourced
processes may be controlled through such methods as, but not limited to:
• Auditing
• Contractual agreements
• Process performance data review on an on-going basis
• Purchasing process
6.5 Responsibility and Authority
6.5.1 Management Commitment
Top Management of Miles Pains (India) Pvt Ltd provides evidence of its commitments to the
development and implementation of the Integrated Management System and continually improving its
effectiveness by
i) Communicating to the organization the importance of meeting customer as well as statutory
and regulatory requirements
ii) Establishing the Integrated Management System Policy
iii) Ensuring that Quality, EMS and OHSAS Objectives are established
iv) Conducting Management Reviews, and
v) Ensuring the availability of resources.
6.5.2 Customer Focus:
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Top management of Miles Pains (India) Pvt Ltd ensured that customer requirement are determined and
are with the aim of enhancing customer satisfaction.
6.5.3 Responsibility and Authority:
Top management of Miles Paints (India) Pvt. Ltd.ensured that responsibilities and authorities are
defined and communicated within the organization.
Annexure-C: Authority & Responsibility
6.5.4 Management Representative
Top management of Miles Paints (India) Pvt. Ltd appointed a member of the organization’s
management who, irrespective of other responsibilities, shall have responsibility and authority that
includes
i) Ensuring that processes needed for the Integrated Management System are established
implemented and maintained.
ii) Reporting to the top management on the performance of the Integrated Management
System and any need for improvement, and
iii) Ensuring the promotion of awareness of customer requirements throughout the
organization
Annexure-D: Appointment Letter of Management Representative
6.5.5 Communication and Participation
With regard to its OH&S hazards, EMS aspects and integrated management system, the organization
has established a procedure(s) for:
a) Internal communication among the various levels and functions of the organization;
b) Communication with contractors and other visitors to the workplace;
c) Receiving, documenting and responding to relevant communications from external interested
parties.
The organization shall establish, implement and maintain a procedure(s) for:
a) The participation of workers by their:
• Appropriate involvement in hazard identification, risk assessments and determination of controls;
• Appropriate involvement in incident investigation;
• Involvement in the development and review of IMS policies and objectives;
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6.6 Provision of Resources
To organization determined and provided the resources needed
i) To implement and maintain the integrated management system and continually improve its
effectiveness, and
ii) To enhance customer satisfaction by meeting customer requirement
6.7 Human resources
6.7.1 General
Personnel performing work affecting conformity to product requirements are competent on the basis of
appropriate, education, training, skills and experience.
6.7.2 Competence, Training, and Awareness
The organization
i) Determined the necessary competence for personnel performing work affecting conformity
to product requirements,
ii) Where applicable, providing training or take other action to achieve the necessary
competence,
iii) Evaluating the effectiveness of actions taken,
iv) Ensuring that its personnel are aware of the relevance and importance of their activities and
how they contribute to the achievement of the quality objectives, and
v) Maintaining appropriate records of education, training, skills and experience
Associated documents:
Quality System Procedure-Procedure For Training-P/HR/02
6.8 Infrastructure:
The organization determined, providing and maintaining the infrastructure needed to achieve
conformity to product requirement, Infrastructure includes,
i) Buildings, furnished workspace and associated utilities
ii) Process equipment, and
iii) Supporting services (such as transport, communication, or information systems).
The administrative office & Manufacturing facilities are located at:
Paadari Khuta Tola, Koyal Kuth, Post Mada Dist. Singrauli - 486886 (M.P) India
6.9 Work Environment:
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The organization determined and managing the work environment needed to achieve conformity to
product requirement. Cleaning of work area and equipment is carried out as and when required.
Factory is working in ambient temperature, however adequate ceiling and exhaust fans are provided in
production areas. Laboratory is functioning under controlled temperature and humidity..
Environmental records are maintained by laboratory personnel
7.0 Operational Planning and Control
7.1 Product Realization Planning
The organization planned and developed the processes needed for product realization. Planning of
product realization is consistent with the requirements of the other processes of the Integrated
Management System.
In planning the product realization, the organization determined the following:
i) Quality objectives and requirements for the product,
ii) The need to establish processes, and documents and to provide resources specific to the product,
iii) Required verification, validation, monitoring, measurement, inspection and test activities
specific to the product and the criteria for product acceptance,
iv) Records needed to provide evidence that the realization processes and resulting product meet
requirements.
Associated documents
Quality System Procedure – “Procedure for Process Control-P/PRDN/01”
7.2 Customer-related Processes
7.2.1 Determination of requirements related to the product
The organization determines:
i) Requirements specific to the customer, including the requirements for delivery and post-delivery
activities.
ii) Requirements not stated by the customer but necessary for specific intended use, where known,
iii) Statutory and regulatory requirements applicable to the product, and
iv) Any additional requirements considered necessary by the organization.
7.2.2 Review of requirements related to the Product
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The organization reviews the requirements related to the product. This review shall be conducted prior
to the organization’s commitment to supply a product to the customer and shall ensure that
i) Product requirements are defined,
ii) Contract or order requirements differing from those previously expressed are resolved, and
iii) The organization has the ability to meet the defined requirements.
Records of the results of the review and actions arising from the review shall be maintained.
Where the customer provides no documented statement of requirement, the customer requirements are
confirmed by the organization before acceptance.
Where product requirements are changed, the organization ensures that relevant documents are
amended and that relevant personnel are made aware of the changed requirements.
7.2.3 Customer Communication
The organization has determined and implemented effective arrangements for communicating with
customer in relation to
a) Product information
b) Enquiries, contracts or order handling, including amendments, and
c) Customer feedback, including customer complaints.
7.3 Design and Development
Is not applicable with miles paints we are under research and development under Dr. Y.P.Sharma
(PhD. USA)
At Miles Paint (India) Pvt. Ltd, No such processes are carried out. Hence this clause is excluded from
this manual.
7.4 Purchasing
7.4.1 Purchasing Process
The organization ensures that purchased product confirms to specified purchase requirements. The
type and extent of control applied to the vendors and the purchased product shall be dependent upon
the effect of the purchased product on subsequent product realization or the final product.
The organization evaluates and selects vendors based on quality, timely supplies and pricing
parameters. Criteria for selection are available with the organization. Records of the results of
evaluation vendors. A list of active vendors is available with MR.
Associated Documents:
Integrated Systems Procedure-Procedure for Purchasing – P/PRDN/03
7.4.2 Purchasing Information
Purchasing information describes the product to be purchased, including where appropriate
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i) Requirement for approval of product, procedures, processes and equipment,
ii) Requirement for qualification of equipment, and
iii) Integrated Management System Requirements.
The organization ensures the adequacy of specified purchase requirements prior to their
communication to the supplier.
7.4.3. Verification of Purchase Product
The organization has established and implementing or other activities necessary for ensuring that the
purchased product meets specified purchase requirements.
Where the organization or its customer intends to perform verification at the supplier’s premises, the
organization state intended verification arrangements and method of product release in the purchasing
information.
Authorized personnel conducts inspection// testing as appropriate of purchased products and test
results are verified with specification and acceptance criteria.
Associated Documents:
Integrated System Procedure-Procedure for Inspection and Testing-P/PRDN/07
7.5 Production and Service Provision
7.5.1 Control of Production and Service Provisions
The organization planned and carrying out production and service provision under controlled
conditions. Controlled conditions includes,
i) The availability of information that describes the characteristics of the product,
ii) The availability of work instructions, as necessary,
iii) The use of suitable equipment,
iv) The availability and use of monitoring and measuring equipment,
v) The implementation of monitoring and measurement, and
vi) The implementation of product release, delivery and post delivery activities.
Associated Documents:
Integrated System Procedure- “Procedure for Control of Monitoring and Measuring
Equipment - P/PRDN/05”
7.5.2. Validation of Processes for Production & Service Provision
Product and related support services of Miles Paints (India) Pvt. Ltd. do not currently include any
special processes. All the products are manufactured to customer specifications - customize product as
per customer requirement done on bulk order that is 10 thousand kg.
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7.5.3 Identification and Traceability
Where appropriate, the organization identifies the product by suitable means throughout product
realization.
The organization identifies the product status with respect to monitoring and measurement
requirements throughout process realization. For easy identification Raw Material, in-process
producers are labeled appropriately. For traceability requirements, the organization controls the unique
identification of product through Batch No. Date of manufacture and labels and maintains records.
7.5.4 Customer Property
The organization exercises due care in handling customer property while, it is in the organization’s
control or being used by the organization. The organization identifies, verifies protects and safe guards
the customer property provided for use or incorporation into the product. If any customer property is
lost, damaged or otherwise found to be unsuitable for use, The organization shall report this to the
customer and maintains necessary records.
7.5.5 Preservation of Product
The organization preserves the product during internal processing and delivery to the intended
destination in order to maintain conformity to requirements. As applicable preservation includes
identification, handling packaging, storage and protection.
The raw material received is preserved inappropriate location allotted. Records of receipt and issue
are maintained. The finished product received from production department is stored in appropriate
location allotted. Packing of product is done as per requirements of the customer.
Associated Documents:
Integrated System Procedure- “Procedure for Handling, Storage, Packing, Preservation-
P/PRDN/02”
7.6 Control of Monitoring and Measuring Equipments
The organization determined the monitoring and measurement to be undertaken and the
monitoring and measuring equipment needed to provide evidence of conformity of product to
determined requirements.
The organization established processes to ensure that monitoring and measurement can be carried
out and are carried out in a manner that is consistent with the monitoring and measurement
requirements.
Where necessary to ensure valid results, measuring equipment shall
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i) Be calibrated or verified or both at specified intervals, or prior to use, against measurement
standards traceable to international or national measurement standards, where no such
standards exists, the basis used for calibration or verification shall be recorded,
ii) Be adjusted or re-adjusted as necessary,
iii) Have identification in order to determine its calibration status,
iv) Be safeguarded from adjustments that would invalidate the measurement results, and
v) Be protected from damage and deterioration during handling, maintenance and storage.
In addition, the organization assesses and records the validity of the previous measuring results,
when the equipment is found not to confirm to requirements. The organization takes appropriate
action on the equipment and any product affected. Records of the results of calibration and
verification shall be maintained.
The organization ensures the monitoring and measuring devices, which are not fit, for use shall be
removed from the work places and identifies with “EQUIPMENT NOT IN USE” label attached
and kept under safe custody of authorized personnel.
Note: Confirmation of the ability of computer software to satisfy the intended application would
typically include its verification and configuration management to maintain its suitability for use.
7.7 Operational control of Environmental and Health & Safety
Miles Paint (India) Pvt Ltd has identified and planned the operations that are linked with the identified
significant environmental aspects.
They are consistent with the stated policy, objectives and targets in order to ensure that they are
carried out under specified conditions. For such aspects procedures are documented to control
situations to avoid deviations from environmental policy, objectives and targets.
Operation criteria are stipulated in the procedure. Procedures are also established, implemented and
being maintained to the identified significant environmental aspects of goods and services used by the
organization. Applicable procedures and requirements are communicated to suppliers including
contractors.
Miles Paint (India) Pvt Ltd has identified those operations and activities that are associated with the
identified hazard(s) where the implementation of controls is necessary to manage the OH&S risk(s).
For those operations and activities, the organization has implemented and maintained:
a) Operational controls, as applicable to the organization and its activities; the organization shall
integrate those operational controls into its overall OH&S management system;
b) Controls related to purchased goods, equipment and services;
c) Controls related to contractors and other visitors to the workplace;
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d) Documented procedures, to cover situations where their absence could lead to deviations from the
OH&S policy and the objectives;
e) Stipulated operating criteria where their absence could lead to deviations from the OH&S policy
and objectives.
8.0 ASSESMENT AND EVALUATION
8.1 General The organization plans and implements the monitoring, measurement, analysis and
improvement processed needed
i) To demonstrate conformity to product requirements,
ii) To ensure conformity of the quality measurement system,
iii) To continually improve the effectiveness of the quality management system.
This includes determination of applicable methods, including statistical techniques, and the extent of
their use.
8.2 Monitoring and Measurement
8.2.1 Customer Satisfaction
As one of the measurement s of the performance of the quality management system, the organization
monitors information relating to customer perception as to whether the organization has met customer
requirements. The methods for obtaining and using this information are determined.
Wherever necessary, customer feedback is obtained through the organizations representative upon
delivery of the product.
Associated Documents
Customer feedback reports, Customer complaint
8.2.2. Internal Audit
The organization conducts internal audits at planned intervals ( at least once in six months ) to
determine whether the quality management system
i) Conforms to the planned arrangements, to the requirements of ISO 9001:2008, ISO 14001:2004
and OHSAS 18001:2007 standard and to the quality management system requirements
established by the organization, and
ii) Is effectively implemented and maintained.
An audit programme shall be planned, taking into consideration the status and importance of the
processes and areas to be audited, as well as the results of previous audits. The audit criteria, scope,
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frequency and methods are defined. Selection of auditors and conduct of audit ensures objectivity and
impartiality of the audit process. The organization ensures that auditors shall not audit their own
work.
� A documented procedure has been established to define the responsibilities and requirements
for planning and conducting audits, establishing records and reporting results.
� Records of audits and their results are maintained.
The management responsible for the area being audited ensures that any necessary corrections and
corrective actions are taken without undue delay to eliminate detected non-conformities and their
causes. Follow-up activities shall include the verification of the actions taken and the reporting of
verification results.
Associated documents
Integrated Management System Procedure- “Procedure for Internal IMS Audit – P/MR/03”
8.2.3 Process Monitoring and measurement The organization applies methods for monitoring and, where applicable, measurement of the quality
management system processes. These methods shall demonstrate the ability of the processes to
achieve planned results. Correction and corrective action were taken when planned results are not
achieved; correction and corrective action shall be taken as appropriate.
8.2.4 Product Monitoring and measurement The organization monitors and measures the characteristics of the product to verify that product
requirements have been met. This is carried out at appropriate stages of the product realization
process in accordance with the planned arrangements. Evidence of conformity with the acceptance
criteria maintained
Records indicate the persons authorizing release of product for delivery to the customer.
The release product and delivery of service to the customer do not proceed until the planned
arrangements have been satisfactorily completed, unless otherwise approved by a relevant authority
and, where applicable, by the customer.
2.9 Associated Documents
Integratedy System Procedure-“Procedure for Inspection Testing – P/PRDN/07”
8.3 Controlling of Non-conformances
8.3.1 Control of Non-conforming Products
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The organization ensures that product which does not conform to product requirements is identified
and controlled to prevent its unintended use or delivery. A documented procedure is established to
define the controls and related responsibilities and authorities for dealing with non-conforming
products.
Where applicable the organization deals with non-conforming product by one or more of the following
ways:
i) By taking action to eliminate the detected nonconformity.
ii) By authorizing its use, release or acceptance under concession by a relevant authority and, where
applicable, by the customer, and
iii) By taking action to preclude its original intended use or application.
iv) By taking action appropriate to the effects, or potential effects, of the nonconformity when non-
conforming product is detected after delivery or use has started.
When non-conforming product is corrected it shall be subject to re-verification to demonstrate
conformity to the requirements.
Records of the nature of non-conformities and any subsequent actions taken, including concessions
obtained to the requirements.
Associated Documents
Integrated System Procedure-“Procedure for control of non-conforming Material –
P/PRDN/08”
8.3.2 Accident & Incident Investigation
The organization has established, implemented and maintained a procedure(s) to record, investigate
and analyse incidents in order to:
a) Determine underlying OH&S deficiencies and other factors that might be causing or contributing to
the occurrence of incidents;
b) Identify the need for corrective action;
c) Identify opportunities for preventive action;
d) Identify opportunities for continual improvement;
e) Communicate the results of such investigations.
The investigations have been performed in a timely manner. Any identified need for corrective action
or opportunities for preventive action has been dealt with in accordance with the relevant parts
.
The results of incident investigations shall be documented and maintained.
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Associated Documents
Integrated Management System Procedure-“Procedure for Incident investigation, non conformity
and Corrective action, Preventive action (CPA or CAPA) – P/MR/05”
8.3.3 Control of Emergency Situation
Miles Paints (India) Pvt Ltd has established a procedure and an onsite emergency plan for all
emergency aspects that can have impact on organization environment and methods are described to
respond to them.
Miles Paints (India) Pvt Ltd is provided with adequate resources to respond to actual and potential
emergency situations to prevent or to mitigate associated environmental impacts.
The activity is reviewed once in a year or after the incident to update the procedures if required. Mock
drills are conducted on various potential emergencies once in six months to get adequate practice.
Associated Documents
Integrated Management System Procedure-“Procedure for Emergency preparedness & response
process – P/HR/04”
8.4 Analysis of Data
The organization determines, collects and analyses appropriate data to demonstrate the suitability and
effectiveness of the system and to evaluate where continual improvement of the effectiveness of the
quality management system can be made. This shall include data generated as a result of monitoring
and measurement and from other relevant sources.
The analysis of data shall provide information relating to
i) Customer satisfaction,
ii) Conformity to product requirements,
iii) Characteristics and trends of processes and products including opportunities for preventive
action, and
iv) Suppliers evaluation
9.0 Continual Improvement
9.1 General
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The organization shall continually improve the effectiveness of the quality management system
through the use of the quality policy, quality objectives, audit results, analysis of data, corrective and
preventive actions and management review.
9.2 Corrective Action
The organization takes action to eliminate the causes of con-conformities in order to prevent
recurrence. Corrective actions are appropriate to the effects of the non-conformities encountered.
A documented procedure is established to define requirements for
i) Reviewing non-conformities,
ii) Determining the cause of non-conformities,
iii) Evaluating the need for action that non-conformities do no recur,
iv) Determining and implementing action needed
v) Records of the results of action taken, and
vi) Reviewing the effectiveness of the corrective action taken.
9.3 Preventive Action
The organization determines action to eliminate the causes of potential non-conformities in order to
prevent their occurrence. Preventive actions are appropriate to the effects of the potential problems.
A documented procedure is established to define requirements for
i) Determining potential non-conformities and their causes,
ii) Evaluating the need for action to prevent occurrence of nonconformities,
iii) Determining and implementing action needed,
iv) Records of the results of action taken, and
iv) Reviewing the effectiveness of the corrective action taken.
Associated Documents : P/HR/03 Procedure for CAPA
10.0 Management Review
10.1 General
Top management of Miles Paints (India) Pvt Ltd reviews the organization’s Integrated System with
the Management review Committee, to ensure its continuing suitability, adequacy and effectives.
This review shall include assessing opportunities for improvement and the need for change to the
Integrated Management system, including the Integrated Management Policy and Objectives.
The Managing Director shall be the Chairperson of Management Review Committee, Management
Representative and heads of the department are the other members.
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Agenda for the Review meeting, which includes the review inputs shall be prepared by MR and
communicated to the member by circulation or display in the notice board. The member shall sign
the agenda as a token of acknowledgement. Minutes for the Management Review Meeting shall be
prepared by MR and circulated to the attendees.
10.2 Review Input
The input to management review includes information on
a) Results from audits and evaluation of compliance with legal requirements & with other
requirements to which the organization subscribes
b) Process performance and product conformity
c) Customer feedbacks / complaints on product
d) Communications from external interested parties, including complaints on organization’s
environmental performance
e) The overall IMS Performance of the organization,
f) The extent to which objectives & targets have been met
g) Status and adequacy of corrective & preventive actions
h) Follow up actions from previous management review meetings
i) Any changes that could affect IMS – proposed changes to IMS, changing circumstances such as
change in organization structure, legal and other requirements related to aspects, new
technological options and any action that is necessary to remedy any deficiency
j) Recommendations for improvement
10.3 Review Output
The output from the Management review includes any decisions and actions related to
a) improvement of the effectiveness of the management system;
b) improvement related to interested party requirements;
c) resource needs to enable improvement of the management system and its processes
d) Update of the environmental risk assessment
e) Update of any other IMS Documentation
Associated Documents:
Integrated Management System Procedure: “Procedure for Management Review –
P/MR/04”
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Annexure - A
QUALITY OBJECTIVES
• Raw material analysis
• Product formulation
• Finish product testing
• Cost control on production
• Quality parameters on testing and production floor operation
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Annexure - B
Organization Chart
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Annexure - C
RESPONSIBILITY AND AUTHORITY
Responsibilities and Authority of the personnel appearing in the apex level of organization chart are
specified below. In case of absence of a person, responsibilities are delegated to the person directly
under him.
Managing Director
He has overall control on all activities of the company. He has control on implementation of Integrated
Management System Policy to ensure the needs of the customers are continuously met, through
maintenance of Integrated management system of the company. He provides evidence of the
commitment to the development and implementation of the IMS and continually improving the
effectiveness by:
• He has overall responsibility and authority of controlling works, stores, personnel and
administration.
• Communicating to the organization the importance of meeting customers as well as statutory
and Regulatory requirements
• Establishing Integrated Management System Policy.
• Ensuring that Integrated Management System Objectives are established and measured on a
time scale.
• Chairs the Management Review meetings.
• Ensures the availability of resources.
• Appoints Management Representative.
Director:
• He is In-charge for Production & marketing division of the company.
• Chairs the Management Review meetings in absence of the M.D.
• To plan for organizational growth.
• To ensure customer satisfaction.
• Interacting with customers, receiving enquiries and preparing and sending the quotations in
consultations with Chairman.
• Negotiating with customers for securing the orders.
• Determining customer requirements by contract review and coordinating with concerned
departments for meeting them.
• Correctly ascertaining the stated and implied needs of the customer and communicating the
same in the organization, as per the internal communication system.
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General Manager-Business Development:
Responsible to: Director
He has overall responsibility and authority of Marketing
Manager-Business Development:
Responsible to: General Manager-Business Development
• Communicate with the customers
• He / She shall be maintaining the records of customer enquiry, customer feedbacks & customer
complaints.
Manager-Operations:
Responsible to: Managing Director & Director
• Ensures all the orders issued are completed before the due date with control on all divisions
• Ensures all the processes needed for the quality management system are established,
implemented and maintained
Quality Assurance Manager/Management Representative:
Responsible to: General Manager-Operations / Director
• Ensures all the processes needed for the quality management system are established,
implemented and maintained
• Reporting to the management on the performance of the quality management system and any
need for Improvement
• Ensuring the promotion of awareness of customer requirements through out the same as MR
• Conducts internal audits and Managements review meetings and minutes for the organization
are maintained
• Ensures actions are taken for all non-conformities observed in Production and Store are closed
with satisfactory review and root-cause analysis
• Ensures each department performs measurement analysis of data pertaining to their activities
and reports to the management
• Liaison with external parties on matters related with Quality Management system
• Ensures training needs of the personnel are identified, training programs are scheduled,
planned in advance in consultation with other head of the departments
Maintains all Quality system records/ documents:
• Agenda / Minutes of Management Review Meeting
• Revision to Quality Documents
• Master file of Obsolete documents
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• Customer complaints register
• CAPR register
• List of Quality records and documents
• Internal Quality Audit schedules/ plans and reports
• Capability records of the personnel
• Training needs/ plans and schedules
In –Charge (Purchase)
• He has responsibility and authority for all purchasing activities
• He shall be maintain all the purchase data generated during the course of daily Activities
• He shall be maintaining all the lists of approved vendors, addition and deletion of suppliers
from approved vendors list on the basis of the performance of the vendors
• He shall be carrying out evaluation of vendors selected for supplying to the company
In-Charge (Production)
• Producing capsules according to work orders issued
• Reviews all production and production records and all ensure that they are completed and
signed
• Production are reported and evaluated and the critical deviations are investigated and
conclusions are recorded
• Ensuring the production facilities are clean
• Necessary calibrations are performed and recorded
• Maintenance of premises, equipment and their records
• Evaluates the proposed changes in the product, process or equipment
• Ensuring that a new/ modified facilities and equipments are qualified
• Ensuring that a necessary safety and environmental standards are maintained.
• Other responsibilities include:
• process control
• trace ability
• handling, storage, packing, preservation and delivery of products in his control
• review of production records
In-Charge (Maintenance)
• He has responsibility and authority for all Machinery Maintenance activities.
• He shall issue yearly maintenance plan & carry out preventive & breakdown maintenance of
all the machinery.
• He shall be maintaining a list of machinery, maintenance records.
Technicians / Operators:
Responsible for daily production activities as per the work orders issued and maintenance of records
for production.
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Annexure - D
Appointment letter of Management Representative
“Mr. Sheikh Mansur” has been designated as Management Representative w.e.f. 22/05/2016.
He / She shall be planning and coordinating implementation and maintenance of the Integrated Management
System, conforming to ISO 9001-2008, ISO 14001:2004 and OHSAS 18001:2007 requirements.
He / She has been authorized to issue this manual and coordinate the quality activities within the organization. She shall also plan and coordinate the audit, management review activities of the organization.
Managing Director
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Annexure – E
PROCESS FLOW FOR PRODUCT
From raw material to finished product, each stage wise
EPOXY PAINT MANUFACTURING
MILES PAINTS INDIA PRIVATE LIMITED
METHOD SHEET
MPIPL Manufacturing Epoxy Paint Rev 0
Process Sheet (Dated November 3, 2015) Remarks
Page 1 Process
Steps Procedure for Making Part A
Step 1 Turn on the Paint Machine and allow it to run for Five minutes
Step 2 Drain the thinner from the machine and set it aside for later use
Step 3 Turn off the machine after draining the thinner
Step 4 Take metal or a plastic bucket and tare it
Step 5
Locate the drum marked AS1 and takeout required quantity of AS1 as stated in the formula
sheet.
Step 6 Again tare the AS1 containing bucket
Step 7 Now locate the drum marked AR1 and take out the required amount of material in the bucket
Step 8 Mix AS1 and AR1 with a stick or rod.
Step 9 After AS1 and AR1 are mixed, pour the material in the machine
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Step 10 Starat the Machine and let it running
Step 11 Again tare the bucket
Step 12
Now Locate the drum marked AR2 and take out the required amount of AR2 as given in the
formula sheet
Step 13
Locate the drum marked T1 and takeout half of the required quantity of T1 as stated in the
formula sheet.
Step 14 Mix AR2 and T1 with the same stick or rod as done in step 8.
Step 15 Now pour the content in step 14 in the machine
Step 16
While the machine is running, drain some material in the same bucket and pour back in the
mahine.
Step 17 Repeat the step 16 four four times. This is called recycling the mix
Step 18 Let the machine running
Step 19 Take metal or a plastic Tub and tare it
Step 20 Weigh all the powders given in the fomula sheet one at a time in the tub
Step 21 Next remove part of the material from the machine by draining in the same bucket used above
until the ceramic grinding beads are visible
Step 22 Now put the entire powder slowly in the machine while the machine is running
Step 23 Pour back the drained material in step 21 back into the machine
Step 24 Note down the time on the log sheet pasted on the machine.
MPIPL Manufacturing Epoxy Paint Rev 0
Process Sheet (Dated November 3, 2015) Remarks
Page 2 Process
Steps Procedure for Making Part A
Step 25 This is the start of the machine run time for Part A manufacturing
Step 26
Write down the time and amount for adding D1 and D2 on the same log sheet, as given in the
formula sheet
Step 27 Also, write down the time the machine has to be stopped and Part A paint is to be drained
Step 28 Ten minutes before the designated time to add D1 and D2, locate cans marked D1 and D2
Step 29 Take out measured quantitieds of D1 and D2 in a beaker from cans
Step 30 Pour the D1 and D2 in the machine at the time specified
Step 31
Allow the machine to run through the complete cycle which may be 4 hours, 5 hours or 6
hours
Step 32 At the end of the cycle, prepare to get the material to remove and save it in a large container
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Step 33 Get the double filter strainer to filter the paint
Step 34
Drain the entire material from the machine while filtering the paint and weighing before
putting
in the drum
Step 35 Stop the Machine
Step 36 Get the weight of the total paint removed from the machine
Step 37
Take the half of the T1 (as per the formula sheet) in the bucket and wash the machine interior
with
a brush
Step 38 Pour the balance of T1 in the machine and also that was used for washing the machine
Step 39 Start the machine again and run it for five minutes
Step 40 Now again the drain the machine and filter the paint coming out of the machine
Step 41 Weigh this paint and pour this pain in the same paint taken out in step 34
Step 42 Stop the Machine
Step 43 Pour back the drained material T1 in step 2 back into the machine
Step 44 Run the machine for five minutes
Step 45 Stop the machine.
Step 46
Clean the exterior surfaces of the machine and the floor area - now machine is ready for next
batch
MPIPL Manufacturing Epoxy Paint Rev 0
Process Sheet (Dated November 3, 2015)
To make paint in the Attritor Page 1 Process
Steps Procedure for Making Part B in Attritor
Step 1 Turn on the Paint Machine and allow it to run for Five minutes. And turn it off
Step 2 Drain the thinner from the machine and set it aside for later use
Step 3 Open the hopper gate of the ball mill to charge the machine with paint materials
Step 4 Take metal or a plastic bucket and tare it
Step 5
Now Locate the drum marked BR1 and take out the required amount of BR1 as given in the
formula sheet
Step 6 Now pour the content in step 5 in the machine
Step 7
Locate the drum marked T1 and takeout half of the required quantity of T1 as stated in the
formula sheet.
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Step 8 Now pour the content in step 7 in the machine
Step 9
While the machine is running, drain some material in the same bucket and pour back in the
mahine.
Step 10 Repeat the step 9 four four times. This is called recycling the mix
Step 11 Let the machine running
Step 12 Take metal or a plastic Tub and tare it
Step 13 Weigh all the powders given in the fomula sheet one at a time in the tub
Step 14 Next remove part of the material from the machine by draining in the same bucket used above
until the ceramic grinding beads are visible
Step 15 Now put the entire powder slowly in the machine while the machine is running
Step 16 Pour back the drained material in step 14 back into the machine
Step 17 Note down the time on the log sheet pasted on the machine.
Step 18 This is the start of the machine run time for Part B manufacturing
Step 19
Write down the time and amount for adding D1 and D2 on the same log sheet, as given in the
formula sheet
Step 20 Also, write down the time the machine has to be stopped and Part B paint is to be drained
Step 21 Ten minutes before the designated time to add D1 and D2, locate cans marked D1 and D2
Step 22 Take out measured quantitieds of D1 and D2 in a beaker from cans
Step 23 Pour the D1 and D2 in the machine at the time specified
MPIPL Manufacturing Epoxy Paint Rev 0
Process Sheet (Dated November 3, 2015) Remarks
Page 2 Process
Steps Procedure for Making Part B in Atritor
Step 24
Allow the machine to run through the complete cycle which may be 4 hours, 5 hours or 6
hours
Step 25 At the end of the cycle, prepare to get the material to remove and save it in a large container
Step 26 Get the double filter strainer to filter the paint
Step 27
Drain the entire material from the machine while filtering the paint and weighing before
putting in the drum
Step 28 Stop the Machine
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Step 29 Get the weight of the total paint removed from the machine
Step 30
Take the half of the T1 (as per the formula sheet) in the bucket and wash the machine interior
with a brush
Step 31 Pour the balance of T1 in the machine and also that was used for washing the machine
Step 32 Start the machine again and run it for five minutes
Step 33 Now again the drain the machine and filter the paint coming out of the machine
Step 34 Weigh this paint and pour this pain in the same paint taken out in step 33
Step 35 Stop the machine and open the hopper gate of the ball mill
Step 36 Pour back the drained material T1 in step 2 back into the machine
Step 37 Run the machine for five minutes
Step 38 Stop the machine.
Step 39
Clean the exterior surfaces of the machine and the floor area - now machine is ready for next
batch
MPIPL Manufacturing Epoxy Paint Rev 0
Process Sheet (Dated November 3, 2015) Remarks
To make paint in the Ball Mill Page 1 Process
Steps Procedure for Making Part B
Step 1 Turn on the Ball Mill and allow it to run for Five minutes and turn it off
Drain the thinner from the machine and set it aside for later use
Step 3 Now open the Ball mill hopper port to charge the ball mill
Step 4 Take metal or a plastic bucket and tare it
Step 5
Now Locate the drum marked BR1 and take out the required amount of BR1 as given in the
formula sheet
Step 6 Now pour the content of step 6 in the ball mill
Step 7
Locate the drum marked T1 and takeout the required quantity of T1 as stated in the formula
sheet.
Step 8 Now pour the content of step 8 in the ball mill
Step 9 Take metal or a plastic Tub and tare it
Step 10 Weigh all the powders given in the fomula sheet one at a time in the tub
Step 11 Now pour the entire powder slowly in the machine
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Step 12 Take out measured quantitieds of D1 and D2 in a beaker from cans and pour it in the ball mill
Step 13 Now close the hopper lid of the ball mill and ensute it is bolted air tight
Step 14 Note down the time on the log sheet pasted on the machine.
Step 15 This is the start of the machine run time for Part B manufacturing
Step 16 Allow the machine to run through the complete cycle which may be 4 hours, 5 hours or 6 hours
Step 17 At the end of the cycle, prepare to get the material to remove and save it in a large container
Step 18 Get the double filter strainer to filter the paint
Step 19 Stop the ball mill
Step 20 Drain the entire material from the machine while filtering the paint
Step 21 Get the weight of the total paint removed from the machine
Step 22 Pour back the drained material T1 in step 2 back into the machine
Step 23 Close the hopper lid and tighten the bolts air tight
Step 24 Clean the exterior surfaces of the machine and the floor area
Step 25 Now machine is ready for next batch
MPIPL Manufacturing Epoxy Paint Rev 0
Process Sheet (Dated November 3, 2015) Remarks
To make paint in the Laboratory Attritor Page 1 Process
Steps Procedure for Making Part A
Step 1 Turn on the Paint Machine and allow it to run for Five minutes
Step 2 Drain the thinner from the machine and set it aside for later use
Step 3 Turn off the machine after draining the thinner
Step 4 Take metal or a plastic bucket and tare it
Step 5
Locate the drum marked AS1 and takeout required quantity of AS1 as stated in the formula
sheet.
Step 6 Again tare the AS1 containing bucket
Step 7 Now locate the drum marked AR1 and take out the required amount of material in the bucket
Step 8 Mix AS1 and AR1 with a stick or rod.
Step 9 After AS1 and AR1 are mixed, pour the material in the machine
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Page 41 of 44
Step 10 Starat the Machine and let it running
Step 11 Again tare the bucket
Step 12
Now Locate the drum marked AR2 and take out the required amount of AR2 as given in the
formula sheet
Step 13
Locate the drum marked T1 and takeout half of the required quantity of T1 as stated in the
formula sheet.
Step 14 Mix AR2 and T1 with the same stick or rod as done in step 8.
Step 15 Now pour the content in step 14 in the machine
Step 16
While the machine is running, drain some material in the same bucket and pour back in the
mahine.
Step 17 Repeat the step 16 four four times. This is called recycling the mix
Step 18 Let the machine running
Step 19 Take metal or a plastic Tub and tare it
Step 20 Weigh all the powders given in the fomula sheet one at a time in the tub
Step 21 Next remove part of the material from the machine by draining in the same bucket used above
until the ceramic grinding beads are visible
Step 22 Now pour the entire powder slowly in the machine while the machine is running
Step 23 Pour back the drained material in step 21 back into the machine
Step 24 Note down the time on the log sheet pasted on the machine.
MPIPL Manufacturing Epoxy Paint Rev 0
Process Sheet (Dated November 3, 2015) Remarks
Page 2 Process
Steps Procedure for Making Part A
Step 25 This is the start of the machine run time for Part A manufacturing
Step 26
Write down the time and amount for adding D1 and D2 on the same log sheet, as given in the
formula sheet
Step 27 Also, write down the time the machine has to be stopped and Part A paint is to be drained
Step 28 Ten minutes before the designated time to add D1 and D2, locate cans marked D1 and D2
Step 29 Take out measured quantities of D1 and D2 in a beaker from cans
Step 30 Pour the D1 and D2 in the machine at the time specified
Step 31 Allow the machine to run through the complete cycle which may be 4 hours, 5 hours or 6 hours
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Step 32 At the end of the cycle, prepare to get the material to remove and save it in a large container
Step 33 Get the double filter strainer to filter the paint
Step 34 Drain the entire material from the machine while filtering the paint
Step 35 Stop the Machine
Step 36 Weigh the total paint removed from the machine
Step 37
Take the half of the T1 (as per the formula sheet) in the bucket and wash the machine interior
with a brush
Step 38 Pour the balance of T1 in the machine and also that was used for washing the machine
Step 39 Start the machine again and run it for five minutes
Step 40 Now again the drain the machine and filter the paint coming out of the machine
Step 41 Weigh this paint and pour this pain in the same paint taken out in step 34
Step 42 Stop the Machine
Step 43 Pour back the drained material T1 in step 2 back into the machine
Step 44 Run the machine for five minutes
Step 45 Stop the machine.
Step 46
Clean the exterior surfaces of the machine and the floor area - now machine is ready for next
batch
MPIPL Manufacturing Epoxy Paint Rev 0
Process Sheet (Dated November 3, 2015) Remarks
To make paint in the Laboratory Attritor Page 1 Process
Steps Procedure for Making Part B
Step 1 Turn on the Paint Machine and allow it to run for Five minutes
Step 2 Drain the thinner from the machine and set it aside for later use
Step 3 Turn off the machine after draining the thinner
Step 4 Take metal or a plastic bucket and tare it
Step 5
Now Locate the drum marked BR1 and take out the required amount of BR1 as given in the
formula sheet
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Integrated Management System Manual
(MPIPL/IMSM/01)
Rev: 0.0
Dt: 13/04/2016
Page 43 of 44
Step 6 Now pour the content in step 5 in the machine
Step 7
Locate the drum marked T1 and takeout half of the required quantity of T1 as stated in the
formula sheet.
Step 8 Now pour the content in step 7 in the machine
Step 9
While the machine is running, drain some material in the same bucket and pour back in the
mahine.
Step 10 Repeat the step 9 four four times. This is called recycling the mix
Step 11 Let the machine running
Step 12 Take metal or a plastic Tub and tare it
Step 13 Weigh all the powders given in the fomula sheet one at a time in the tub
Step 14 Next remove part of the material from the machine by draining in the same bucket used above
until the ceramic grinding beads are visible
Step 15 Now pour the entire powder slowly in the machine while the machine is running
Step 16 Pour back the drained material in step 14 back into the machine
Step 17 Note down the time on the log sheet pasted on the machine.
Step 18 This is the start of the machine run time for Part B manufacturing
Step 19
Write down the time and amount for adding D1 and D2 on the same log sheet, as given in the
formula sheet
Step 20 Also, write down the time the machine has to be stopped and Part B paint is to be drained
Step 21 Ten minutes before the designated time to add D1 and D2, locate cans marked D1 and D2
Step 22 Take out measured quantitieds of D1 and D2 in a beaker from cans
Step 23 Pour the D1 and D2 in the machine at the time specified
MPIPL Manufacturing Epoxy Paint Rev 0
Process Sheet (Dated November 3, 2015) Remarks
Page 2 Process
Steps Procedure for Making Part A in Laboratory Atritor
Step 24 Allow the machine to run through the complete cycle which may be 4 hours, 5 hours or 6 hours
Step 25 At the end of the cycle, prepare to get the material to remove and save it in a large container
Step 26 Get the double filter strainer to filter the paint
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Page 44 of 44
Step 27 Drain the entire material from the machine while filtering the paint
Step 28 Stop the Machine
Step 29 Weigh the total paint removed from the machine
Step 30
Take the half of the T1 (as per the formula sheet) in the bucket and wash the machine interior
with a brush
Step 31 Pour the balance of T1 in the machine and also that was used for washing the machine
Step 32 Start the machine again and run it for five minutes
Step 33 Now again the drain the machine and filter the paint coming out of the machine
Step 34 Weigh this paint and pour this pain in the same paint taken out in step 29
Step 35 Stop the Machine
Step 36 Pour back the drained material T1 in step 2 back into the machine
Step 37 Run the machine for five minutes
Step 38 Stop the machine.
Step 39
Clean the exterior surfaces of the machine and the floor area - now machine is ready for next
batch