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7/27/2019 Mike Carroll - Resume1
http://slidepdf.com/reader/full/mike-carroll-resume1 1/2
Mike Carroll912 W Lloyd St Pensacola FL 32503 Tel: 414 975 8876 Email: [email protected]
HR Generalist - Training Manager
Focused and dynamic senior management professional with extensive credentials and experience aligningHR/training and business management plans. Diverse background consisting of senior management positionsencompassing the creation of innovative, effective leadership training for a variety of industries.Qualifications include:
Excellent leadership and organizational relationship skills, enabling consensus based decision making. Strong business and analytical skills to improve business process and systems for maximum effectiveness and
efficiency. Expert organizational skills that include the ability to successfully assess and organize talent to optimize
performance. Skilled in financial management strategies including forecasting, budget setting, and risk mitigation. Outstanding communication skills: equally comfortable at communicating business solutions with business
stakeholders. Experienced in every role of training and support including, design, development, testing, implementation, and
ongoing support. Solid record of aligning training organizations with strategic business objectives to achieve bottom-line results.
KEY COMPETENCIES
Strategic Planning Business Process Analysis Project Design & Management Master Facilitator
Organizational Leadership Instructional Design Enterprise Resource Planning
Change Management Six Sigma Inclusion & Diversity Budgets, & Cost Controls
PROFESSIONAL EXPERIENCE
Cargill, Milwaukee WI 2011 – Present
HR /Training Manager Accountable for all training senior level down, working closely with operations to identify gaps in leadership trainingusing GAP analisis Accomplishments Identified gaps in leadership among supervisors using a needs analysis designed 6 week training program to
help bridge the gap and help management work more efficiently, Identified and implement solution to address high turnover levels. Worked with executive management to
develop and maintain better employee engagement during the first 90 days of employment. First year savingsestimated at $250,000.
Led monthly training Steering Committee meetings comprised of executive and functional management. Established mentoring program for senior members of staff. . Establish development and recruitment plans to build a high performance team.
K-Mart, Milwaukee WI 2009 – 2011
Assistant Store Manager (soft and hard lines)Complimented general manager with running the day to day operations of the store, proficient in front and backoperations.Accomplishments Introduce and implement work schedule rotation to suit everyone. Continually reached sales targets and increased profits plus 20% first 6 months. Had the top selling apparel for 2 consecutive quarter’s region wide. Completely reorganized the back room making space for 9 additional pallet spaces. Overseeing stock control and receiving orders, conducted daily store walks checking outs. Oversaw inventory control with great success.
7/27/2019 Mike Carroll - Resume1
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Wal-Mart stores inc, Bentonville AR 2004 – 2009
Regional Manager - Training Worked alongside 3 RVPs to identify training initiatives and support 18 field based training managersTo align the business needs of the customer and the strategic goals of the company.. Accomplishments Identified changes and trends within training industry, and interpreted to senior management. Performance consulting to identify performance issues at plant level, research results interpreted to senior
management and implement corrective measures to ensure compliance along with timely follow up. Determine long-term training needs, and developed a strategy for implementing them at plant level, consulting
with upper management and SME’s in the field. Participated with other executive-level management in business planning-long and short term. Analyze and implemented improvement solutions for high turnover plants. Developed and presented two 5 day training seminars educating senior leadership in India on leadership
development and succession planning. Was the only regional training manager challenged for the task. Developed and implemented several courses mandated by OSHA complimented with slides, leader and
participant guides. Training was adopted logistics wide Developed and implemented leadership seminar for training managers in three regions, all within budget, and
without impacting operations, became a standard for logistics training. Co-facilitated 3 day seminars for supervisors in the field, identified most accessible locations, booked all travel
and worked closely with RVPs and GMs to keep under budget but offer high facilitated leadership training. Was chosen to be on the beta team for live training broadcasts country wide reaching up to 2000 associates. Conduct in plant training audits at plant level, checking for company compliance at federal and state level. Diversity and Inclusion certified. Invited to contribute to ASTD certification exam, spent 3 days working with other leaders in the training field to
contribute and access the exam questions. Build detailed profiles of each competitor in the market, focusing especially on their relative competitive
strengths and weaknesses using SWOT analysis
Wal-Mart stores inc Denton TX 2000 – 2004
Training Manager Responsible for all ensuring all compliance training was conducted in a timely manner for every
stakeholder in the plant, along with conducting over 1000 structured interviews in 2 from the ground upstart-ups. Accomplishments Responsible for conducting training in orientation. Conducted bi-weekly Leadership development training to all manager and supervisors. Developed and facilitated train-the-trainer program and ensured that each department had adequate T3
trainers, would reevaluate each departments needs for more trainers and conduct training. Conducted self-audits to ensure 100% passing rates. Enhanced customer satisfaction and revenue growth by providing exemplary customer service and solutions. Successfully directed resources to meet customer requirements and service HR/Training goals. Worked closely with HR
EDUCATION
Master of Business Administration, Management Emphasis London School of Economics, London UK