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    1.

    A Marketing Inst i tute of Ireland Commenta ry. October 2010

    Ireland s Innovation Strategy

    Time To Make It Happen!

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    Table of Contents

    ExecutiveSummary

    CommentaryStructureandAdditionalKeyMessages

    1. InnovationIreland,ReportoftheInnovation

    Taskforce(March2010)

    2. IrelandsSTIStrategyDevelopmentand

    Implementation(20042010)

    3. IrelandsInnovationandEnterprisePerformance

    4. TheStrategicRoleof Marketing

    5. ObstaclestoSTISuccessinIreland

    6. GrowthinIrelandto2020andBeyond

    7. RecommendationstoSupportDeliveryof Irelands STIAgenda

    8. Bibliography

    9. Listof Appendices

    Pg.i

    Pg.iv

    Pg.1

    Pg.5

    Pg.13

    Pg.21

    Pg.25

    Pg.31

    Pg.39

    Pg.42

    Pg.44

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    Executive Summary

    Inthiscommentary,theMarketingInstituteofIrelandreviewsthe

    developmentandimplementationofIrelandsScience,Technologyand

    Innovation(STI)strategy.WeexamineeachmajorSTIstrategybetween2004

    and2010,startingwithBuildingIrelandsKnowledgeEconomypublished

    in 2004, and nishing with the latest report Innovation Ireland Report of

    theInnovationTaskforcepublishedinMarch2010.

    Weareclearthatthereisbothagoldenopportunityandacompetitive

    necessitytoachievemuchbetteroutcomes,throughanewapproachthatis

    moretransparent,innovativeandfast-paced.

    InpublishingthiscommentaryitisourobjectivetopromptandcontributetoconstructivedebatewithSTIstakeholdersastohowbesttomakethis

    happen.

    Theneedforustotakeamoreradicalandinnovativeapproachisincreasingly

    beingdrivenbythestandardssetbytopSTIcompetitorcountries.

    Irelandsshareof eurozoneFDIhashalvedinsixyears.According

    totheIMFStaffReportforIreland2009,Irelandsshareof Eurozone

    FDIdroppedfrom13%in2001to6%in2007.

    Wehavedroppedfrom12thto21stinworldcompetitivenessin2

    years.Irelandscompetitivenessrankinghasdroppedfrom12thin 2008,to19thin2009and21stin2010.

    OurEUinnovationrankinghasnotimprovedbetween2004and2009.

    IrelandsEuropeanrankingfor2009remainsat9thnochangefrom

    2004,andweriskbeingovertakenbyfastergrowingcountriessuchas

    Estonia12th,Cyprus13thandSlovenia14thinoverallinnovation

    rankings.

    IrelandsSTIpolicydevelopmentandimplementationbetween2004

    and2010hasmadelimitedprogress.TheMarketingInstituteof Ireland

    believesthatthecurrentcommittee-styleapproachtoSTIpolicymakingand

    implementationhasresultedinIrelandcontinuingtolagourcompetitorsin

    R&Dandinnovationperformance.

    Forexample:

    BasedonthelatestOECDmeasures(2007and2008),Ireland

    continuestolagkeySTIcompetitors(EU15plusNorway),being:

    o 12thoutof16fornumberofresearchers;

    o 13thoutof16forR&Dexpenditure;

    Irelandsbroadbandinfrastructureisakeyweaknessthatmeansthat

    Irelandisnotwellplacedtotakeadvantageoffuturetrendsin

    broadband.

    i

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    Ananalysisof IDAAnnualReportsfrom1998to2009showsthat

    Foreign Direct Investment (FDI) is no longer a signicant source of

    netnewjobs. Thereappeartobeseriousproblemswiththewayinwhichsecond-

    leveleducationimpactsoncreativityandinnovation.Oureducation

    systemdoesnotproduceenoughtop-performingmathsstudents.

    Irelandsproductivityrateshalvedfrom2000to2007.Thisreduction

    inproductivitylevelswasdrivenlargelybyjobsgrowth(to2007)

    inlocallytradedservicesandconstruction,whichexhibitlowerratesof

    productivity.

    Itisourbeliefthatoursituationdemandsthatallplayersinthisprocess,in

    particularourpolicymakers,avoidtheunderstandabletemptationtodefend

    thestatusquo,inthefaceofmountingevidenceof theneedforIrelandtotransformourcurrentapproachtoSTIimplementationonwhichsomuchof

    ourfuturedepends.

    TheMarketingInstitutebelievesthatcreativityandinnovation,athriving

    enterpriseculture,auniquecompetitiveadvantage,andaworld-class

    educationsystemarethekeystoIrelandsfuturesuccess.Weproposeavision

    forIrelandto2020thatincludesthefollowingessentialcharacteristics:

    astronginternationalreputationforcreativityandinnovation.

    recognisedasagreatplacetogrowsustainablebusinesses,witha

    thrivingenterpriseculture.

    Irish people feeling condently independent and self-sufcient.

    nationalpolicybeingtrulystrategic,long-term,nationalandall-island.

    The Marketing Institute of Ireland has identied the following ve growth

    driversinIrelandto2020:

    A unique competitive advantage that clearly denes what Ireland can

    offertheworld.

    Astronganddiverseall-islandeconomythatisincreasinglydiverse,

    underpinnedbyavibrantenterprisesector.

    Aworld-classeducationsystemthatdrivescreativityandinnovation,

    deliveringkeyskillsandfuellingouruniquecompetitiveadvantage.

    A condent and creative outlook that both sets Irish people apart, and

    connectsustotherestof theworld. Arecognitionof marketingsvitalroleindrivingsuccessininnovation

    andenterprise.

    TheMarketingInstituteof Irelandbelievesthatthefollowingrecommended

    actionswouldconstituteaserioussteptowardsbringingaboutthenecessary

    reformstoourapproachtoimplementingSTIpolicy.

    Establishstrongleadershipbybringingtogetherasmallgroupof

    peoplewithatrackrecordof deliveryandassigningthem

    responsibility,overthenextthreeyears,toimplementSTIpolicyata

    muchfasterpace.

    ii

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    Adoptasimple,clearandconsistentpolicyframework,whereoverall

    STIstrategyobjectivesareclearlyconnectedandreconciledtothe

    actualtargetsofourenterprisesupportagencies. Setcleargoalsandensureaccountabilitybyquicklyagreeingwhatis

    required in the next three years. We need to nd out how much money

    isavailable,setclearmilestones,reviewtheworkofthe

    implementationgroupeverysixmonths,andensurethestakeholders

    committotheprocessandareheldaccountablefordelivery.

    BenchmarkIrelandsSTIsystemagainstthetop-performingcountries

    byestablishinganeffectivegovernanceframeworkto

    ensureimplementationandtorobustlybenchmarkIrelandsinnovation

    systemagainstthebestSTIcountriesinEuropeandtherestofthe

    world.

    Exploitthevalueof all-Islandpositioningbyembracinganinnovation strategythatencompassestheentireislandof Irelandwithregardto

    ourenterprisepolicyandbusinessinnovation.

    Strategicmarketingplaysacrucialroleininnovationatbothapolicymaking

    levelandatenterprise-level.WithregardtoSTIpolicydevelopmentand

    implementation,marketingcan:

    createauniquecompetitiveadvantagebasedonthedifferences

    inherentinIrishcultureandonarealcapacitytoinnovate

    demonstratedbyIrishentrepreneurs.Marketingcanmakeavital

    contributiontothedevelopmentof acompetitiveadvantagethat

    isvaluedbypotentialcustomers,andtothecraftingofrobustmarket

    propositionsforIrelandinSTInicheswherewecanmosteffectively

    compete.Irelandmustdevelopauniquebasisofadvantage,as

    competition intensies, that other countries cannot easily copy.

    Fromanenterprise-levelperspective,marketingispivotalinthefollowing

    tasks:

    Marketinghasacrucialroleineachphaseof theinnovationprocess.

    Realinnovationrequireschangesinconsumerbehaviourand

    thereforemustbebothmarketandconsumerled.Marketinghelps

    driverealinnovation.Theultimateeffectof innovationistocreate

    valuethatcanbetranslatedintoadditionalsalestocustomers.

    Marketingprovideskeyskillsrequiredbyinnovativecompanies-the skillsetrequiredincludesmanystrategicandoperationalmarketing

    skills,suchasdevisingbusinessstrategies,persuasivelycommunicating

    brandvaluesandpropositionstoconsumers,applyingtechnologies

    tomarkets,gainingmarketunderstandingandinsights,and

    commercialisingproductsandservices.Inthiscontextwemust

    buildthenecessarymarketingcompetenciesforIrishbusinessto

    suceedinternationally.

    iii

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    Commentary Structure and Additional Key Messages

    Thiscommentaryof theMarketingInstituteof Irelandisstructuredas

    follows:

    1. Innovation Ireland - The Report of the InnovationTaskforce (March 2010)

    TheMarketingInstitutewelcomestheoverallthrustandmanyof the

    guidingprinciplesof theReportof theInnovationTaskforce.

    However,asablueprintforaction,theInnovationTaskforceReport

    lacks specics on costs and deadlines, does not display a proper sense

    of urgency, does not specically tackle areas of poor STI performance

    inIrelandanddoesnotgofarenoughintermsofsecond-level

    educationreform.

    Thisimportant implementationreport,aspartof ouroverall STI

    policy,illustratestheneedtodirectlyaddressthechallengesof

    theMcCarthyReport(intermsof economicimpactandvaluefor

    money).Inaddition,ithighlightsthenecessitytosubjectourSTI

    approachtointernationalevaluationandtoplaceagreatervalueonthe

    rolethatstrategicmarketingcanplay.

    2. Irelands STI Strategy Development and Implementation(2004-2010)

    ItisapparentfromourreviewofSTIPolicyfrom2004to2010,that

    Irelandsapproachhascomprisedof avarietyof well-intentioned

    strategiesthathaveledtolimitedprogress.ItisclearthatIrelandsSTI

    strategyisindangerofbecomingagrandcompromisethat

    ultimatelyfails,becausemajorstrategicchallengesarenotbeingtackled

    andlackofdeliverybydominantSTIpolicymakersisacceptedandnot

    challenged.

    3. Irelands Innovation and Enterprise Performance

    IrelandmustalsolearnfromthebestSTIcountriesintheworld

    (e.g.FinlandandIsrael).Finlandrecentlysubmitteditsinnovation

    systemtorigorousinternationalevaluation.IrelandsSTIpolicymakers

    mustbepreparedtoadoptthesameopennessandmindsetinorderto

    becomeasgoodasthebest.

    Inaddition,someof thefactors(withregardtofunding,international

    focusandenterpriseculture)thathavedrivensuccessforIsraelsSTI

    strategycanalsoworkforIreland.

    iv

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    4. The Strategic Role of Marketing

    MarketingcanplayakeyroleinIrelandsfutureSTIsuccess. MarketingprovidescriticalinsightsintothechallengesIreland

    faces.Theseinsightswillinformourvision,identifythebasisfor

    uniquecompetitiveadvantage,pinpointfuturemarketniches,

    contributetoeducationalreform,promoteavibrantenterpriseculture

    andcontributetothedevelopmentandimplementationof a

    substantiveandconvincingBrandIreland.

    5. Obstacles to STI Success in Ireland

    There are a number of specic areas, such as broadband, World

    competitiveness,FDIperformanceandoureducationsystem,which

    currently represent signicant obstacles to Irelands future success.

    ForexamplewithregardtoBroadbandperformance,aswecontinue

    tolagkeycompetitors,wemustaskandurgentlyaddressthekey

    question:Whatsortof SmartEconomycanIrelandhaveintheshort

    tomediumtermwithoutacompetitivebroadbandinfrastructure?

    6. Growth in Ireland to 2020 and Beyond

    TheSer vicessectorhasbecomeincreasinglyimportantforIreland.

    Thesectorhasgrownfrom62%of totalemploymentin1997to67%

    by2008.AccordingtoForfs,theservicessectorisexpectedtoprovide

    themajorityofnewjobsintheIrisheconomyoverthenextdecade. Suchgrowthinserviceswillbedrivenbyboththeincreasing

    servicisationof manufacturing,andtheincreasingelectronicdelivery

    of goodsandservices.

    Inthiscontext,avibrantandprogressiveIrisheducationsystemwill

    be essential. Forfs, in a recent strategy, identied 11 forces of changes

    impactingIrelandto2025-thisincludedEducationandSkills.Forfs

    advocatestheneedtoundertakefurtherreformandincreased

    exibility, if education is to continue as a key strength for Ireland.

    Therefore,recentcommentsbytheMinisterforEducationopposing

    any signicant Leaving Certicate reform is a worrying development.

    7. Recommendations to Support Delivery of Irelands STIAgenda

    TheMarketingInstituteof Irelandhasmadeanumberof high-level

    recommendationsthatwebelievewarrantconsiderationasameans

    of bringingaboutthenecessaryreformstoIrelandsimplementation

    of STIpolicy.

    Inadditionstrategicmarketingcanplayacrucialrolefrombotha

    policymakingperspectiveandatanenterprise-levelperspective.

    v

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    Inthissection,weexaminethelatestreportonScience,Technologyand

    Innovationstrategyimplimentation.ThereportoftheInnovationTaskforce,

    published10thMarch2010,focusesontheimplementationofoneof the

    ve key action areas which emerged from Building Irelands Smart Economy

    (December 2008),thatisThe Ideas Economy Establishing the Innovation Island.

    TheMarketingInstituteof Irelandwelcomesthisreportandacknowledges

    thefocusitbringstothevitalareaof implementingIrelandsScience

    InnovationandTechnologypolicy.The key recommendations of the Innovation

    Taskforce Report are set out in Appendix 1, Page 45.

    TheInstituteisparticularlysupportiveof thefollowingaspectsof thereport:

    - Weagreethattheentrepreneurandenterprisemustbeatthecentreof

    oureffortstofosterinnovation.

    - Weacknowledgetheneedtofocusournationalresearchsystemon

    areasof potentialstrategicandeconomicadvantageforIreland.

    - Werecognisethatoureducationsystemmustfosterindependent

    thinking,creativityandinnovationtoachieveourSmartEconomy.

    - Wearepleasedthetaskforcerecommendsincreasesinthelevelof

    fundingtoentrepreneurialbusinesses.Wewelcometherecent introductionofanewInnovationFundandthedevelopmentofanew

    SeedCapitalFund.Wecommendtheproposeddevelopmentofa

    network of sector-specic Business Angel Funds.

    - Weagreethatcommercialcollaborationbetweenbusinessandour

    HigherEducationInstitutionsshouldbeimproved.

    - WewelcomeproposalstodevelopanationalIntellectualProperty(IP)

    protocolandtostreamlineIPlicensingtobusinesses.

    Webelievethattheobviousstrengthsof theInnovationTaskforceReport

    canbebuiltuponinordertoaddressthefollowingobservationsfromour

    reviewofthisReport.

    Identifying costs and specic timeframes for implementation:

    TherecommendationsintheTaskforceReportcontainneithercostings

    nor specic timeframes for implementation of any of the 24 key

    recommendationsorthe38supportingrecommendations.

    1

    1.InnovationIreland,Report of theInnovationTaskforce

    (March 2010):

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    Building condence by demonstrating urgency inimplementation, and achieving some early wins:

    TheInnovationTaskforceReportistobewelcomedforitsfocusononeof

    ve key action areas of the Smart Economy Strategy which was launched in

    December2008,andwhichwasatthetimewasdescribedbytheTaoiseachas

    anambitious5yearplan.If theSmartEconomyStrategyistoberealised

    asenvisagedbytheTaoiseachwithinthistimeframe,itisessentialthatasense

    of urgencyandmomentumbebroughttobear.

    Developing rm measures to tackle areas where Irelands STIperformance is lagging key competitors:

    ThepositivedispositionevidentintheInnovationTaskforceiswelcome,but

    thismustnotbeallowedtoinanywayencouragecomplacencyaroundthe

    extentofthechallengesaheadandthegapsthatarecontinuingtogrowin

    IrelandsR&Dandinnovationperformanceasbenchmarkedagainstother

    EUcompetitorcountries.Irelandsmostrecentperformanceisdescribedlater

    inthiscommentary.

    Benchmarking Irelands STI performance against the best:

    ItisimportantthatIrelandbenchmarksitsSTIperformanceagainstthecountrieswiththebestrecordininnovationandlearnsfromwhatthese

    countriesdowell.Forexample,arecentinternationalevaluationof the

    FinnishInnovationSystemisworthyofconsiderationgiventhatFinland

    isconsideredtohaveoneof thebestinnovationsystemsinEurope.This

    evaluation,describedlater,containsanumberofkeythemesof Finlands

    approachwhichcouldwellhaveresonanceforIreland.If acountrylike

    FinlandissubjectingitsSTIsystemtointernationalevaluationanddriving

    furtherimprovement,thenweinIrelandmusttakenoteandmakesubstantial

    changestoourownapproach,inordertocorrectlyassessthechallengeswe

    faceinthefuture,andtoobjectivelyevaluateourperformance.

    2 1.InnovationIreland,ReportoftheInnovationTaskforce(March2010):

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    Further developing the change recommendations for second-level education:

    TheInnovationTaskforcemakesanumberof recommendationsonsecond-

    leveleducation.Themainrecommendation(5.3)addressestheissueof higher

    mathstake-upthroughpossibleincentivessuchasCAObonuspoints.There

    arealsoanumberof supportingrecommendationswithregardtoteacher

    trainingandmentoring,therolloutof projectmaths,andtheimplementation

    of newsyllabiinbiology,physicsandchemistry.TheTaskforceReport

    recommendationsonsecondleveleducationseemtofallshortof whatisrequired,basedontheworkoftheExpertGrouponFutureSkillsNeeds.

    Thislattergroupobservedthatthereareseriousproblemswiththeway

    inwhichsecondleveleducationimpactsonthecreativeandinnovation

    capabilityof Irishstudents.Theseproblemshaveahistoryof beingquite

    intractable because of the inuence of public examinations. The National

    CouncilforCurriculumandAssessment(NCCA)appearstohavegrasped

    theextentof thechallengethatthisposes,andismovingforwardwithwhat

    appearstobeacoherentstrategytotackleit.Halligan (2009)

    InthiscontexttheInnovationTaskforcesrecommendationswouldseem

    torequirestrengthening,asevidencepointstooureducationsystemnot

    deliveringeithertheeducationaloutcomesorthetechnicalorcreativeskills

    requiredbyadynamicinnovation-ledeconomy.

    Implementing rigorous value for money scrutiny of our STIsystem:

    Intheabsenceof aprocessof internationalevaluationofourSTIsystem,

    theMcCarthyReport(2009)representsareasonablestartingpointagainst

    whichtocritiqueIrelandsapproachtoSTIpolicyimplementationtodate,

    withregardtoeconomicimpactandvalueformoney.Thisisimportantgiven

    thattheoverallthrustof theInnovationTaskforceReportistocontinueto

    substantiallyincreaseSTIspendoverthemediumterm.

    ConcernsraisedbyMcCarthyneedtobeaddressedcomprehensively

    if condence is to be secured in the approach taken to STI policy

    implementation.Theseincludetheviewthatevidenceadducedtodatefor

    theimpactofstateSTIinvestmentonactualeconomicactivityhasnotbeen

    compelling,therecommendationthatSTIfundingshouldbefunnelled

    intoasinglestreaminordertoachievesavingsthroughtheremovalof

    administrativeandresearchduplication,andissueswithregardtooutput

    levelsandpossibleduplicationinthestateagencysector.

    31.InnovationIreland,ReportoftheInnovationTaskforce(March2010):

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    Theconcernof theMarketingInstituteof Irelandwouldbethatalessthan

    comprehensivesetofactionstoaddresstheSTIissuesraisedbyMcCarthy

    could lead to inefciencies being preserved within the system, with potentially

    fatalconsequencesforthestrategy.

    Bringing strategic marketing expertise to the implementation ofInnovation Ireland, beyond just marketing communications:

    ThemarketingrelatedrecommendationscontainedintheInnovation

    TaskforceReportarelargelylimitedtomarketingcommunications.For

    example,therecommendationsinclude:

    MarketingIrelandasanexcellentlocationforstartinginnovative

    exportorientatedcompanies(9.8)

    Establishanationalonestopshopwebsite(10.6)

    DevelopandmarketIrelandasaninternationalinnovationservices

    centre(12.1)

    IDAinternationalmarketingcampaigntoattractinternational

    entrepreneurs(12.3)

    Asinglebrandidentitybasedontheconceptof innovation(12.3)

    The full listing of the marketing related recommendations of the Innovation Taskforce

    Report are set out in Appendix 2, Page 46.

    Whilstsuchauseof marketingasatacticalcommunicationstoolhasits

    place,itisimportantthatthetruestrategicvalueof marketingisfully

    leveraged.Themorestrategicrolewhichmarketingcanplayinrelationto

    STIimplementationingeneral,andtheinnovationprocessinparticular,is

    describedlaterinSection4ofthiscommentary.

    1.InnovationIreland,ReportoftheInnovationTaskforce(March2010):4

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    Inthissection,wereviewIrelandsSTIstrategydevelopmentand

    implementationbetween2004and2010.Itisapparentfromourreviewthat

    thecurrentapproachtopolicydevelopmentandexecutionhasbeenlessthan

    effective.

    Irelands STI strategy would benet greatly from the implementation of four

    keyelements:(1)havingclearleadership,(2)developingagreatersenseof

    urgency,(3)morefocusedimplementation,and(4)greateraccountability.

    Wewouldarguethatresultstodatehavebeencomprisedof avarietyof

    wellintentionedstrategieswhichhaveunfortunatelyledtolimitedprogress

    andlittlediscernablechange.Ourreviewsupportsastrongperceptionin

    themarketingprofessionthattheroleofmarketinginSTI,anditspotential

    tostrengthentheprocessofinnovation,istoalargeextentmisunderstood

    by STI policymakers. The Ahead of the Curve report in 2004 identied a

    seriousgapinthelevelof marketingcapabilityinIreland,butitsmarketing

    recommendationsremainlargelyunimplemented.

    Whiletheapproachtakentodatehastheadvantageof achievingconsensus,

    itisapparentfromourreviewofSTIstrategytodate,thatitalsohasa

    numberofinherentdangers,suchasIrelandsSTIStrategybecomingagrandcompromisethatultimatelyfails,majorstrategicSTIchallengesnot

    beingtackled,lackof deliverybysomedominantSTIpolicymakersanda

    subsequentlackof accountability,withregardtooverallperformance.

    Knowledge Economy (2004):

    In2004,ForfspublishedBuildingIrelandsKnowledgeEconomysetting

    out its vision for Ireland to 2010 and a clear set of specic recommendations

    toachievethisvision.Irelandby2010willbeinternationallyrenownedfor

    theexcellenceof itsresearchandbeattheforefrontingeneratingandusing

    newknowledgeforeconomicandsocialprogress,withinaninnovationdriven

    culture.(Knowledge Economy, 2004)The 2010 targets for this strategy and progress to date are described in Appendix 3, Page

    47.

    Basedonthelatestavailableinformation(2007and2008estimates)the2010

    targetsfromthisstrategywillnotbeachieved.Forexample:

    - By2008,grossexpenditureonR&Dhadachievedonly72%of

    monetarygoal,and67%ofitsGNPgoal.

    - By2007,only69%ofthenumberof researchersgoalhadbeen

    achieved.

    5

    2.IrelandsSTI StrategyDevelopmentand

    Implementation(2004 - 2010):

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    Ahead of the Curve - Enterprise Strategy Group (2004)

    Initsanalysis,theAheadof theCurvereportbytheEnterpriseStrategy

    Group(2004)describedoursourcesof competitiveadvantageasour

    educationandtrainingsystems,ourstableandadvantageoustaxationregime

    andourreputationforeffectiveandagilegovernment,whichhavebeen

    responsivetotheneedsof enterprise.(Ahead of the Curve, 2004)Italso,inthe

    context of falling competitiveness, identied the need for Ireland to regain

    ourleadershippositionintheseareas.

    Ahead of the Curve identied additional sources of competitive advantage,

    suchasexpertiseinsalesandmarketing,andtheapplicationofR&Dand

    technologytothecreationofnewproductsandservices,whichwould

    requirecomprehensiveandintensivedevelopmentandwouldmarkadecisive

    neworientationof Irishenterprisepolicy.Italsodescribedfouressential

    conditionsforsuccess,whichinthecontextof ourcurrenteconomic

    difculties have proved to be prophetic - cost competitiveness, infrastructure,

    innovationandentrepreneurship,andmanagementcapability.An extract of the

    overall recommendations of this strategy are set out in Appendix 5, Page 49.

    There were two specic recommendations with regard to Marketing as

    asourceof competitiveadvantage,whichdonotappeartohavebeen

    implemented:

    1000SalesandMarketingPersonnel

    Establish a ve-year programme, to place, on a cost-sharing basis, 1,000

    graduates and internationally experienced professionals in Irish rms to

    augmentthestockof nationalsalesandmarketingtalent.Thisinitiative

    shouldbecomplementarytoexistingprogrammes.(EIandIDAIreland).

    Practical CapabilitiesinSalesandMarketing

    Incorporateworkplacementsandmodulesthatfocusonthepractical

    capabilities required by rms into marketing and sales curricula. These shouldalsobeavailabletostudentsof technicaldisciplines.(HigherEducation

    Institutions).

    Inthecontextof thesetworecommendations,therecentannouncement

    (30thAugust2010)bytheMinisterforEnterpriseTradeandInnovationto

    place 50 top graduates in export-led rms as part of the new Graduates for

    InternationalGrowth(G4IG),istobestronglywelcomed.Thisinitiative

    which(willbedevelopedanddeliveredbyEnterpriseIrelandinpartnership

    with UCD Michael Smurt Graduate Business School) will be of 18 months

    72.IrelandsSTIStrategyDevelopmentandImplementation(2004-2010):

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    durationwithgraduatesundertakinganintensivesix-monthintensivetraining

    and skills development in an Enterprise Ireland client rm, followed by a 12-

    monthplacementinarelevantoverseasmarket.

    AthirdrecommendationtoattractSalesandMarketingprojectsunderthe

    stewardshipofIDAIrelanddoesappeartohaveachievedsomedegreeof

    success.

    Target SalesandMarketingandEuropeanHeadquarterProjects

    IDAIrelandshouldtargetsalesandmarketingandEuropeanheadquarter

    projectsfrombothestablishedmultinationalsandsmallercompaniesatan

    earlystageofinternationalisation.(IDAIreland)

    Building Irelands Smart Economy - The Department of theTaoiseach (2008)

    InDecember2008,Building Irelands Smart Economywaslaunchedwhich

    setoutavisionforIrelandwhichstates:Todriveeconomicgrowth

    through the enhancement of productivity per person by: securing scal

    stability;enhancingR&Dintensiveforeigndirectinvestment;investingin

    humancapitalandresearchanddevelopment;incentivisinginnovationand

    commercialisation;investingincriticalpublicinfrastructure;andimproving

    publicsectorperformance,withinahigh-qualityphysicalandsocial

    environment.(Smart Economy, 2008)

    Thisstrategydescribestwelveattributesof theSmartEconomy.These

    attributes are listed in Appendix 6, Page 50, with some issues to be considered.

    Setoutbelowaresixof theseSmartEconomyattributesandsomeissues

    whichmustbeaddressedforIrelandtogaincredibilitytowardsearningthe

    descriptionofsmarteconomy.

    1. High-valueandrewardingjobs;Athrivingentrepreneurialculture; Issue:Wehavetalkedofbuildinganenterpriseeconomysincethe

    CullitonReport(1992),whichadvocatedfosteringagreater

    commitmenttodevelopingIrishindigenousenterprise,andwecannot

    besaidtohavedeliveredit.

    8 2.IrelandsSTIStrategyDevelopmentandImplementation(2004-2010):

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    Science Foundation Ireland Strategy 2009-2013 (SFI, 2009):

    Someof thestrategicobjectivesandtargetsto2013forScienceFoundation

    Ireland(SFI,2009)fortheScience,TechnologyandInnovationsectorare

    critiquedagainstanumberof McCarthyReportobservationsonSTIand

    anumberofopinionpieceswhichappearedinthemediaduringJulyand

    August2009.The overall strategic objectives and some detail of specic SFI targets are

    described in Appendix 7, Page 51.

    SFIsHumanCapitalTarget:WithregardtoSFIsHumanCapitalTargets,suchasthenumberof PhDs,theMcCarthyReport(2009)makesthe

    followingobservation:Intheabsenceof aclearbusinessneedforthe

    doublingof PhDscurrentlybeingfunded,thegroupisconcernedthat

    graduateswillbeunderemployedorforcedtoemigrate.Indeedsome

    empirical evidence suggests that 20% of new doctorate holders nd

    employment overseas, and of those who remain in Ireland, most nd

    employmentinthepublicratherthantheprivatesector.(McCarthy Report, 2009)

    SFIsQualityOutputsTarget:InrelationtotheSFIqualityoutputtargets

    and the use of metrics, such as citations in scientic journals, the Irish

    Times(August20,2009),citesProfessorAmarBhidof ColumbiaBusiness

    School,whoasksinhisbookTheVenturesomeEconomywhytheUShas

    maintained,orpossiblyexpanded,itsproductivityandpercapitaincomelead,

    while the EU and Japan have increased their share of PhDs, scientic articles,

    etc.HealsosaysUSventurecapital-backedbusinessesusedifferentpeople

    andproceduresthantypicallaboratoryhigh-levelresearch-theyemploya

    muchsmallerproportionof PhDsintheirtechnicalstaff,andtheiroverall

    workforcescontainalargerproportionof managersandsalesandmarketing

    staff -peoplewhoareclosetousers.(Irish Times, August 20, 2009)

    SFIsKnowledgeTransfer:WithregardtoKnowledgeTransfer,theIrish

    Times(August20,2009),citesapreviouspiecebyDr.DeclanJordan(UCC

    EconomistITJuly6,2009);Acensusof post-doctoralresearchersthatleftScienceFoundationIrelandfundedprojectsin2007foundthat9%went

    toworkinscienceorengineeringbusinesses.Afurther10%wenttoworkin

    industryinothersectors.Themostcommondestination,at38%forthese

    post-doctoralresearchers,wasanotherpostdoctoralpositiononadifferent

    research project. He expressed a worry that given the signicant taxpayer

    investment,thatthereislittlemovementof researchersfromfundedprojects

    intobusiness.Themosteffectivemethodof knowledgetransferfrom

    universitiestobusinessisontwolegsheadded.(Irish Times, August 20, 2009)

    10 2.IrelandsSTIStrategyDevelopmentandImplementation(2004-2010):

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    AccordingtotheSFICensus2009,450teammembersleftSFIfundedteams

    in2009(a10%increaseon2008).53%ofthesemovedoutsideIreland

    (versus43%in2008).In200921%of theleaverswenttoindustry,while35%

    movedtootherpostdoctoralresearch.

    SFIsSpin-Off Target:IrishTimes,(August20,2009)Therewere8spin-offs

    fromScienceFoundationIreland(SFI)researchbetween2002and2008and

    SFI forecasts 30 in the period 2009-2013. Some of the existing rms are very

    smallandEnterpriseIrelandclaimsa90%survivalratefromitsspin-offs

    butthisistotallyout-of-linewithUSexperience.Simplyput,itsdataisnot

    credible. .. (Irish Times, August 20, 2009)

    Inits2009Census,ScienceFoundationIreland(SFI,2010)statesthatithas

    doubleditsearlystagespin-outsto6in2009(from3in2008),consistent

    withits20092013goals.

    ToalargeextenttheanalysiscarriedoutbyAutio(2009)(insupportof 2009

    Finnishinnovationsystemreview)supportstheconcernwithregardtosuch

    optimisticforecasts.Autiocontendsthatwhilehigh-growthentrepreneurs

    deliveradisproportionateeconomicimpactrelativetotheirnumbers,overall

    theyarerare,notlimitedtotechnologysectors(canbeprevalentinservices),andthatachievinghighgrowthcantakealongtime.

    Thiscritiquedemonstratesthatwemusthaveaclearerlinkbetween

    thetargetssetbytheenterprisesupportorganisations,suchasScience

    FoundationIreland,andanoverallSTIpolicyframeworkforIreland.

    112.IrelandsSTIStrategyDevelopmentandImplementation(2004-2010):

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    Horizon 2020 IDA Ireland Foreign Direct Investment Strategy:(IDA, 2010):

    IDAIrelandinitslateststrategy,Horizon2020,(IDA,2010)believesthat

    FDIwillincreasinglycomefromearly-stagecompaniesthattheIDAcanhelp

    attracttoIreland,inpartbecausesomanyestablishedleadingmultinationals

    are already here. The IDA has identied the following sectors and segments

    asitsfuturefocusto2020:servicesinnovation(healthinformaticsand

    nancial analytics); clean tech (digital lifestyle management, nanotech and

    surgicalimplant);convergence(smartbuildings);andcloudcomputing(IPtrading).

    Aspartof itsHorizon2020Strateg y,theIDAhassetanumberof objectives

    andgoalsto2014,inparticularanewjobstargetof 105,000.

    Thisismadeupof 62,000directjobsand43,000indirectjobs(IrishTimes,

    8March2010).Overthelast5yearsfrom2005to2009,IDAsupported

    companiescreatedanannualaverageof newjobsof 9,714.Thereforea

    62,0005-yeartargetrepresentsa28%increaseover5yearsoranannual

    newjobsrateof12,400.ItshouldbenotedthatIDAsupportedcompanies

    created4,615newjobsin2009.

    Whenyouexaminethelikelylevelof netnewjobscreated(bysubtractingthe

    totaljobslosteachyear)averydifferentpictureemerges.From2005to2009

    IDAsupportedcompanieslostjobsatarate,rangingfromalowof8,239in

    2006toahighof 18,028in2009.Thistranslatesintoanaverageannualjob

    lossrateof 10,975perannum.

    Thereforeif IDAIrelandachievesitsgoalof 62,000directjobsto2014

    (12,400p.a.)andthecurrent5yearaveragejoblossrateof10,975persists,

    thentheactualnumberofnetnewjobscreatedwillbejust7,125(fromthe

    currentemploymentlevelsof IDAsupportedcompanies,124,800-2009)for

    the ve year timeframe from 2010 to 2014.

    .

    2.IrelandsSTIStrategyDevelopmentandImplementation(2004-2010):12

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    OECD - Measures of R&D and Innovation Performance:

    TheOrganisationforEconomicCooperationandDevelopment(OECD,

    Factbook 2009 and 2010) has identied a number of measures for the

    developmentof R&Dandinnovationwithinmembercountries.Acritiqueof

    IrelandsR&DandInnovationperformanceshowsthefollowing:

    13

    3.IrelandsInnovationand EnterprisePerformance:

    Table 1: - Key Components of R&D and Innovation PerformanceIreland and Ireland Vs EU 15 Plus Norway:

    Researchers

    Per000

    Employed

    Expenditure

    onR&D

    (%GDP)

    Investment

    in

    Knowledge

    (%GDP)

    Patents

    Triadic

    Families

    ICT

    Investment

    %Fixed

    Capital

    Formation

    Date 2007 2008 2003+ 2007 2007

    Ireland 6.0

    per000

    1.43% 2.3% 78 5.6%

    OECD

    Average:

    7.6

    per000(2006)

    2.28%

    (2007)

    4.9%

    (2003)

    NotAvailable

    IrelandVersusEU 15PlusNorway

    2008Ranking:

    12thof 16

    2008Ranking:

    13thof 16

    2003+Ranking:

    12thof 13

    2007Ranking:

    12thof 16

    2007Ranking:

    14thof 14

    Source:OECDFactbook2009andOECDFactbook2010-OECD2010;

    + 2003 Latest available gures:

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    Irelands performance when compared to other EU 15 countriesplus Norway, shows that in relation to:

    * Numberof Researchers:Irelandwas12th(6.0)outof 16in2008.The

    topcountrybeingFinland(16.1);

    * ExpenditureonR&D:Irelandis13th(1.43%)outof16in2008,the

    topcountrybeingSweden(3.75%);

    * InvestmentinKnowledge:Irelandis12th(2.3%)outof13in2003,

    thetopcountrybeingSweden(6.3%);

    * Patents(permillionofpopulation):Irelandis12th(c.15)outof 16in 2007,thetopbeingSweden(c.93).

    * ICTInvestment:Irelandis14th(5.6%)outof 14in2007,thetop

    countrybeingSweden(25%).

    3% GDP Spend on R&D: - Is this a realistic objective for Ireland?

    Aspreviouslydiscussed,theTaskforcehasrecommendedthatthisobjective

    bepartof theSSTI2014-2020Strategy.Forfs2025(2009)hassuggested

    thatasinnovationbecomesthedrivingforceinGDPgrowth,creatingnew

    marketsandenhancingvalue-addedfunctionswillbekey.Inordertoachieve

    thisForfsbelievesthatincreasingpublicandprivateinvestmentinR&D,

    oneof thekeytargetsof theEUsLisbonAgendamustbeaddressed.

    Thereisnowarequirementtodecidewhetherwearewillingtoimplement

    theR&Dexpenditurelevelof 3%GDP.AsCraigBarrett,Ex-Chairman

    andCEOof Intel,putitrecently,Irelandhasonlyachieved1.5%of GDP

    investmentinR&DwhereunderLisbonobjectivesitshouldbenowat3%.

    Why bail out the banks but not x innovation? The political will needs to be

    there.(Barrett, 2010)

    Inaddition,whilethelevelof BusinessExpenditureonR&D(BERD)has

    doubledwithinadecade,concernshavebeenraisedthat70percentof

    BERDisthroughnon-indigenouscompanies,whichtheIDAhassuccessfully

    retained.Lookingcloseragain,70percentofthat70percentisexpendedby

    about20companies,analltoonarrowabaseonwhichtobuildaknowledge

    society.(Irish Times, BERD 28 May 2010)

    14 3.IrelandsInnovationandEnterprisePerformance:

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    European Innovation Scoreboard (EIS) 2009:

    InthelatestEuropeanInnovationScoreboard(EIS2009),Denmark,Finland,

    Germany,SwedenandtheUKaredescribedasInnovationLeaders,with

    innovationperformancewellabovetheEU27average.AccordingtoEIS

    2009,GermanyandFinlandareimprovingtheirperformancefastest,while

    DenmarkandtheUKarestagnating.

    Innovation Followers within the EU are identied as Austria, Belgium,

    Cyprus,Estonia,France,Ireland,Luxembourg,theNetherlandsandSloveniawithinnovationperformancebelowthoseof theinnovationleadersbutclose

    toorabovetheEU27average.Withinthisgrouping,CyprusandEstoniaare

    seenasgrowthleaders,andSloveniaisdescribedasamoderategrower.

    Ireland is included in the nal grouping described as slow growers along

    withotherInnovationFollowercountriessuchasAustria,Belgium,France,

    LuxembourgandtheNetherlands.

    For2009,Irelandisranked9thoverall(nochangefromitsranking5years

    previouslyin2004)intermsof thesummaryinnovationindex.Theconcern

    isthatIrelandisaslowgrowerincomparisontootherInnovation

    FollowerssuchasEstonia,Cyprus,andSlovenia,currentlyrankedbelowitin

    12th,13th,and14thplace.ThekeychallengeforIrelandisunlessweincrease

    momentum,thesefastergrowerswillovertakeusintheoverallinnovation

    rankings.Irelands overall performance against the 7 dimensions used to calculate

    overall innovation performance is compared with the EU 27 States plus Switzerland, in

    Appendix 8, Page 52.

    Irelands Innovation Performance:

    TheExper tGrouponFutureSkillsNeedscharacterisedIrelandsinnovation

    performanceasfollows:Irelandperformsstronglywhenitcomestothe

    prevalenceof innovation,ranked7thintheEUfortheshareof companies

    engagedininnovation(CSOCommunityInnovationSurvey2004-06).

    Howeverwhenitcomestobroadermeasuresof Irishinnovationcapability,

    thecountryisactuallyfairlyaverage.InparticularIrelandperformspoorly

    withregardtothelowadoptionof product innovationsinventedbyothers,

    andlowbusinessinvestmentinICT[InformationandCommunications

    Technology]. (Halligan, 2009)

    153.IrelandsInnovationandEnterprisePerformance:

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    Global Entrepreneurship Monitor (GEM) An Ireland andGlobal Perspective

    TheGlobalEntrepreneurshipMonitor(GEM)inits2008annualreportfor

    Irelandsuggeststherehasbeennofall-off inIrelandslevelofthosewho

    hadmostrecentlysetupnewbusinessesat4.3%(percentageof population

    who have started a new rm in the last 3.5 years, paying wages). In addition,

    itstatesthatIrelandcontinuestobetotheforeinEuropeinearlystage

    entrepreneurs(7.6%).Therecontinuestobeahighnumberof established

    ownermanagersat9%of theadultpopulation.(GEM Ireland, 2008)

    ThereisalsosomeanecdotalevidencethatinIrelandthegrowthinearly

    stageentrepreneursandestablishedownermanagershasbeenlargelyin

    non-STIsectors,suchasinConstructionandPropertyinmorerecentyears.

    Irelandenterpriseperformanceagainstmanyof theGEMkeymeasures

    peaked in 2005 and our current low tech. enterprise prole, is quite similar

    toGreece,whichranksaheadof Irelandin4outof 5of theGEMmeasures,

    basedonitsglobalstudyfor2008.See Appendix 9, Page 53.

    Inaddition,thisalsoshowsIrelandsrelativepositioncomparedwithother

    InnovationCountries(18CountriesGlobally)-NascentEntrepreneur:

    Ireland8th;NewFirmEntrepreneur:Ireland4th;EstablishedEntrepreneur:

    Ireland5th;TotalEarlyStage:Ireland6thandExits:Ireland2nd.

    GEM Ireland (2008), also points to a signicant decline in those actively

    planningnewbusinesses(nascententrepreneurs)reducingfrom4.2%in2007

    to3.3%in2008.Thereisalsoamajorreductioninthenumberof people

    perceivinggoodopportunitiestostartanewbusinessdownfrom46%

    in2007to27%in2008(oneof thesharpestdeclinesacrossparticipating

    GEMCountries).A comparison of Irelands entrepreneurship performance compared

    with key STI competitors such as Finland, Norway and Denmark as well as the level of

    international orientation for each of these countries, is described in Appendix 10, Page 54.

    16 3.IrelandsInnovationandEnterprisePerformance:

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    A Review of the Finnish Innovation System:

    IrelandneedstobenchmarkitsSTIperformanceagainstthebest.The

    resultsof arecentinnovationsystemreview,commissionedbytheFinnish

    government,isinstructiveforIreland,asFinlandisregardedashavingoneof

    themostdevelopedandsuccessfulinnovationsystemsinEuropeanditisnot

    restingonitslaurels.BothFinlandandIrelandaredirectSTIcompetitorsin

    thatbothcountriesarelookingtothewiderEuropeansinglemarkettoattract

    internationalhigh-growthentrepreneursandresearchers.

    There are a number of key themes that emerged from theFinnish Evaluation which have direct relevance to Ireland:

    Innovationpolicymayneedtoshiftfromcompaniestoonewhich

    nurturesandattractscreativeindividuals

    Finlandsinnovationpolicyactorsdemonstrateuniformthinkingand

    dontexpressremotelycontroversialopinions

    Innovation policy in turmoil worldwide - structural and nancial crisis

    createsasenseofurgency-thatshouldnotbewasted

    The evaluation panel welcomes the ambition of the strategy - but nds

    itvague

    Thesystemlacksexplicitcross-ministerialdecisionmakingand execution

    Weakco-ordinationresultsinwastefulreplication

    Thetr uerefor mof sectoralresearch(publicresearchorganisations,

    PROs)remainsingridlock;

    Thepanelsupportsuniversityrefor m-butitmustgofurther.

    (Finnish Innovation System Evaluation, 2009)

    If Finlandispreparedtosubjectitsowninnovationsystemtointernational

    evaluation,Irelandalsoneedstoadoptthismindsetinordertobecomeas

    goodasthebest.

    173.IrelandsInnovationandEnterprisePerformance:

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    GivenIrelandsfocusonhigh-growthentrepreneurs,basedonthelatest

    InnovationTaskforceReport,itisusefultoexaminetheexperiencein

    Finland.AspartoftheFinnishreview,ErikkoAutioproducedapaper,The

    FinnishParadoxTheCuriousAbsenceof HighGrowthEntrepreneurship

    inFinland,whichattemptstoexplainwhyFinlandsweakperformancein

    high-growthentrepreneurshipgoeshandinhandwithitbeingaworldleader

    inpercapitainvestmentinR&D.Aspartof hisanalysis,Autiocritiquedthe

    literature on high-growth entrepreneurship and identied a number of what

    hedescribesasstylisedfacts:

    High-growthentrepreneursdeliveradisproportionateeconomic impactrelativetotheirnumbers.

    High-growthentrepreneursarerare.

    High-growthentrepreneurshipnotlimitedtotechnologysectors.

    High-growthentrepreneurstendtobehighlyinnovative.

    Achievinghighgrowthcantakealongtime.

    High-growthentrepreneursdifferfromordinaryentrepreneursin

    termsof theirdemographiccharacteristics.(Autio, 2009)

    Autio (2009) reaches three main conclusions with regard to high-growth entrepreneurship:

    1. High-growth entrepreneurship merits specic attention in a national

    innovationstrategybecauseof thedirecteconomicpotentialassociated

    withthisphenomenon.

    2. High-growthentrepreneurship,inspiteof itsrarity,alsoappearstobe

    quiteabroadbasedphenomenonintermsof sectordistribution(apart

    fromjustthetechnologysector).

    3. Thevolatilityof thehigh-growthentrepreneurshipphenomenon

    suggeststhatsupportinghigh-growthentrepreneursisnottrivial.

    Someevenarguethatpublicpolicyinterventionshavenoplacein

    thecontextof supportinghigh-growthentrepreneurship,pointingto

    theobservationthatmanyhighlysuccessfulstart-upsdonotappearto

    have difculties in obtaining equity funding. In reality, the question of high-growthentrepreneurshippolicyiscomplex,andargumentscanbe

    madebothways. (Autio, 2009)

    18 3.IrelandsInnovationandEnterprisePerformance:

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    Israels Science Technology and Innovation Success Lessonsfor Ireland:

    Israelssuccessinthedevelopmentofaworld-classinnovationsystemover

    thelast20yearscanprovidemuchlearningforIreland.

    AccordingtoarecentarticleonIsraelsinnovationpolicy:Israelhasmore

    high-techstartupspercapitaand,aftertheUnitedStatesmorecompanies

    listedonNASDAQthananyothercountryithad63in2009,compared

    with Irelands 5. Israel attracts ve times as much venture capital investmentpercapitathanIrelandandleadstheworldincivilianR&Dexpenditure

    -4.5percentof GDPbetween2000and2005,comparedwithIrelands1.2

    percent.(Irish Times, Israel, 28 May 2010)

    IsraelsSoftwareIndustryhasseenitssoftwareexportsgrowfrom$90m

    intheearly1990sto$2.6Bnin2000toover$3.6bnbytheendof 2008,

    accordingtotheIsraelExportInstitute.(IEI, 2010)

    The Export Institute has also identied a number of factors,critical to Israels success to date, including:

    Acultureof innovation; Acultureof serial, nimbleentrepreneurship;

    Internationallycustomerfocused;

    Acultureof pioneering,earlyadoptionandnetworking;

    Solutionscoveringabroadrangeof industries;

    Amagnetformultinationalresearchandacquisit ions;

    Governmentencouragement.(IEI, 2010)

    Israel has also developed a number of signicant initiatives which have

    helpedIsraelitechnologycompaniesbecomeworld-class.Onesuchinitiative

    wasthedevelopmentof theIsrael-U.S.BinationalIndustrialResearchand

    DevelopmentFund(BIRD).BIRDwasestablishedin1977andactsas

    acatalystforjointR&DbetweenUSandIsraelicompanies,focussedon

    emerging industries and novel technologies with signicant commercial

    potential.Overthelast30yearsBIRDhassupportedover740companies

    withcumulativesales(of productsdevelopedthroughBIRDprojects)in

    excessof$8Bn.Inaddition,of the63Israelitechnologycompaniesquoted

    onNASDAQ,over75%of thesecompanieshavereceivedBIRDfundingin

    thepast.(BIRD, 2009)

    193.IrelandsInnovationandEnterprisePerformance:

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    Following the success of BIRD a number of similar funds werealso established, for example:

    1994,withCanada,calledtheCanada-IsraelIndustryandResearch

    DevelopmentFoundation(CIIRDF);

    1996withSingapore;TheSingaporeIsraelIndustrialR&DFund

    (SIIRD);

    1999,withtheUnitedKingdom;BritainIsraelIndustrialR&DFund

    (BRITECH).

    3.IrelandsInnovationandEnterprisePerformance:20

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    Inthissection,wehighlighttheimportantstrategicrolethatmarketingplays,

    notjustintheinnovationprocess,butmoregenerallyintheimplementation

    of Science,TechnologyandInnovation(STI)policy.

    WelookatthepivotalroleMarketingplaysateachphaseof theinnovation

    processfrominitialresearch,throughtoproduct-mixdecisions,topost-

    purchasecustomerevaluation.Marketinghasotherimportantfunctionsin

    overallSTIimplementation.Customerbehaviourisakeyfactorinmost

    instancesofinnovation.Wearguethatinnovationmustbeconsumerand

    marketledratherthanpurelytechnologyorproductdriven.

    Professional marketers have specic skills that are essential in the

    implementationof innovation.Innovativecompaniesrequirepeoplewhocan

    setstrategicdirection.Theyrequirepeoplewhohavestrongcommunications

    skills,anunderstandingofhowtoapplytechnology,astrongmarket

    understanding,thecapacitytoidentifyuserwantsandtheabilityto

    commercialiseaproductorservice.Thesearestrategicandoperationalskills

    exhibitedbyarangeof professionalmarketers.

    Furthermore,MarketinghasakeyroleinensuringthatIrelandbuildsareal

    anduniquebasisofcompetitiveadvantagebasedonacompellingmarketproposition.ThiswillensurethattheInnovationIrelandbrandwillbeone

    of substancethatdeliversonitsbrandpromise.

    21

    4.The StrategicRole ofMarketing:

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    Three out of Four Types of Real Innovation Require Changesin Customer Behaviour:

    Halliganmakesthepointthatunlessabusinesschangesinwayswhich

    makesitmorevaluable,thennoinnovationhastakenplace.TheExpert

    GrouponFutureSkillsgoesontodescribefourdifferenttypesof innovation

    thatdirectlycreatesuchvalue:

    1. Newandimprovedproducts,oncetheyareboughtbycustomers;

    2. Newandimprovedservices,oncetheyareboughtbycustomers,either

    themselvesorbundledwithproducts;3. Changestothewaythecompanyrelatestothebusinesssystem

    of whichitformsapartthatbringgreatervaluetothebusinessfrom

    itscustomers;

    4. Changestointernalprocessesandothercharacteristicswithina

    businessthatimproveitseconomicperformance,whetherthrough

    creatinggreatervalueforcustomersintermsof products,servicesand

    businesssystem,orthroughincreasinginternaleffectivenessand

    efciency. (Halligan, 2009)

    Halligan points out that the rst three types of innovation rely on changes

    incustomerbehaviour.Ifcustomersdonotrespondpositively,novalueis

    created,andnoinnovationhastakenplace,nomatterhowgreattheinternal

    upheavalwithinthebusiness.Thefourthreliesoninternalchangeswithin

    thebusiness,whichcanalsocreategreatercustomervalueintermsof better

    productsandservices.

    Theimportanceof customerbehaviourtothesetypesof innovationclearly

    emphasisesthesubstantialcontributionwhichmarketingcanmaketothe

    overallprocessof innovation.

    4.TheStrategicRoleofMarketing:22

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    Marketing Plays a Pivotal Role in each Phase of the InnovationProcess:

    Bettley(2007),statesthattheintegrationofmarketingwiththetechnology

    andR&Dfunctionisestablishedasacriticalsuccessfactorininnovation.

    Bettleyclearlysetsoutthemarketinginputsrequiredateachphaseof the

    innovationprocessandclearlydemonstratesthatmarketingcanhavea

    profoundimpactateachstage,frominitialresearchthroughtoproductmix

    decisionstopostpurchasecustomerevaluation.Marketing Inputs into TheInnovation Process are described further in Appendix 11, Page 55.

    Innovative Companies Need A Broad Range of Strategic andOperational Marketing Skills:

    IntheSkillsinCreativity,DesignandInnovationreport,Halligandescribes

    thetypesofpeoplethatinnovativecompaniesneed:

    Leaderswhoaregoodatsettingstrategicdirection,canestablishan

    innovation-friendlyculture,andwhoaregoodatinnovationmanagement;

    Employeesatalllevelswhohavestronggenericskills,particularlyin

    communications,teamworkingandproblemsolving;Peoplewithagood

    understandingof howtoapplyrelevanttechnologies,withskillsinapplicationof informationtechnology;Peoplewithagoodunderstandingofthemarket,

    both in broad aggregate terms and in terms of the specic needs and wants

    of usersof theproductorservice;andPeoplewithastronggraspof

    business:howtocommercialiseaproductorservice,andhowtoleveragethis

    to build a strong, protable and sustainable business. (Halligan, 2009)

    Manyof theskillslistedbyHalliganaredirectlyrelevanttothemarketing

    profession:settingstrategicdirection,communications,agoodunderstanding

    of howtoapplyrelevanttechnologies,anunderstandingof themarket,

    understandingthewantsofusersof theproductandhowtocommercialisea

    productorservice.

    Suchskillsareclearlyinevidenceamongarangeof professionalmarketers

    operatinginvariousfunctionsincludingStrategicPlanning,Marketing

    Communications,ConsumerInsight/MarketResearch,Product

    Development,CustomerRelationshipManagement(CRM)andBrand

    Management.

    234.TheStrategicRoleofMarketing:

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    Marketings Role in Developing a Real Basis for CompetitiveAdvantage

    TheInnovationTaskforcesambitioninmarketingInnovationIreland,and

    itsresultingrecommendations,appearstorelegatemarketingtoarolelimited

    topromotionandmarketingcommunications.Insomecasesitappears

    marketingisbeingusedtomakeapresentationalratherthanasubstantive

    caseforourcurrentSTIstrategy.

    Suchanapproach,coupledwithalessthancompellingbasisofcompetitiveadvantage,isnotlikelytoproducesuccess.Thereasonsareclearlyenunciated

    inHalligan(2009)indescribingthecompetitivethreatwefaceintothefuture:

    thatnotonlyarecountriessuchasChina,IndiaandBrazilaimingtooccupy

    thelowandmediumvalueaddedpositionsintheworldeconomythatIreland

    andothercountriesarevacating,theyarealsoaimingtodevelopmuchthe

    samesortof highaddedvalueknowledgeeconomythatweare.(Halligan, 2009)

    Inthiscontext,Halliganmakesthepointthatinnovationiscritically

    importantinsuchacompetitiveworldandthatIrelandcanderiveunique

    advantagefrom:competingonourdifferences,whethertheyarecultural,

    orresultfromsuperiorinsightintoparticularmarkets,orfromparticular

    expertise in applying technologies, or from specialist scientic, technological

    orbusinessexpertise.(Halligan, 2009)

    Theclearimplicationof theseobservationsisthatwemustdevelopand

    deliverarealbasisofcompetitiveadvantageforIreland,whichisnot

    easilycopiedbycompetitorcountries.Thecurrentproposition,suchasan

    increasinglyaverageeducationsystem,speakingEnglish(whichcontinues

    tohighlighttherelativelypoorlanguageskillsof Irishgraduates),andan

    attractivetaxregime(whichiseasyforcompetitorcountriestocopy),isno

    longer t for purpose, in an intensely competitive global market.

    4.TheStrategicRoleofMarketing:24

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    Broadband:

    InJanuary2010,ForfspublishedastudybenchmarkingIrelandslatest

    broadbandperformance.

    It has suggested that Ireland has made signicant progress over the last

    twoyearsinimprovinglevelsof broadbandcoverageandtake-up(with

    broadbandconnectionsupfrom58%to90%,representingabigtransition

    awayfromdial-up).Howeveritgoesontodescribeourkeyweakness

    as follows: Irelands key weakness is the lack of deployment of breinfrastructureclosertotheconsumerforbothwiredandwirelessnetworks.

    (Forfs, Broadband 2010)

    For example in Ireland only 0.6 % of total broadband connections are bre

    comparedwithanOECD28countryaverageof 11.3%.Thiscompareswith

    bre broadband connection rates in other countries of: 51% in Japan; 46%

    in South Korea and 21% in Sweden. From a European perspective, bre

    connectionsarealsorapidlygrowinginothercountriessuchasDenmark,

    Norway,HungaryandtheSlovakRepublic.

    ItisamatterofconcernthattheInnovationTaskforceisrecommendingthat

    seriousactiononbroadbandshouldbealongtermobjective,asopposedtoa

    shortormediumtermobjective.

    Giventhecriticalneedforadvancedbroadbandservicesinbuildinga

    highlyinnovativeenterprisesector,thenationalroll-outofNextGeneration

    Network(NGN)services,forbandwidthuptoandsurpassing1Gbps,

    shouldbeprioritized.(Innovation Taskforce 2010)

    InFebruary2010,CraigBarrettinhisRIApresentationonIrelands

    competitivenesshitoutatIrelandscurrentbroadbandstrategy;TheFinns

    haveenshrinedbroadbandasacitizensright.TheFinnsareserious,theIrish

    needtobeserious.(Barrett, 2010)

    AccordingtoForfs,Irelandiscurrentlynotwellplacedtotakeadvantage

    of futuretrendsinbroadband....Irelandsrelativepositionhasnotimproved

    asothercountriesaremovingaheadatanevenfasterrate(Forfs, 2025, 2009).

    Thisraisesthekeyquestionastowhatsortof smarteconomycan

    Irelandhaveintheshorttomediumtermwithoutacompetitivebroadband

    infrastructure?

    25

    Obstacles toSTI Success in

    Ireland:5.

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    Competitiveness

    There are signicant underlying issues with Irelands level of competitiveness.

    AccordingtotheEuropeanGrowthandJobsMonitor2009(Lisbon,2009)

    whencomparedagainsttheLisbonAgenda(R&D)criteria,Irelandhas

    droppednineplacesfrom4thin2008to13thoutof 14countriesin2009.

    Lisbon(2009)describesIrelandsperformanceasfollows;Bycontrast,

    Ireland fell the farthest - and the hardest, to No. 13, just ahead of Italy, the

    perenniallaggard.Irelandsrelianceonexternaltradeandtheimportanceofits nancial services sector in national output made it particularly susceptible

    to the global economic downswing while the ongoing correction in

    constructiononlymademattersworse.GDPgrowth,productivityandpublic

    nances all deteriorated precipitously in Ireland. (Lisbon, 2009)

    Intermsof worldcompetitiveness,IMD(2009)showsthatbetween2008and

    2009Irelandhasdroppedfrom12thpositionto19thintheworldrankings

    of theIMDWorldCompetitivenessYearbook.Inacomparisonof Irelands

    performancewiththeotherEU15countriesplusNorway(someof our

    biggestFDIcompetitorsandtradingpartners),placedIreland9thoutof the

    16countries.

    Inaddition,IMDalsocarriedoutastresstestonparticipatingcountries

    basedonits2009resultsandrankings(IMD,StressTest,2009).Thepurpose

    of thisanalysiswastodeterminewhichcountriesarebetterequippedto

    farethroughthecrisisandimprovetheircompetitivenessinthenearfuture.

    Irelandsperformancewasbenchmarkedagainsttheother16Countriesthat

    makeupEU15plusNorway.ItcanbeseenfromthatanalysisthatIreland

    (whichranks25thinWorldrankingontheStressTest)ranks9thoutof the

    16othercountriespreviouslydescribed.

    InrecentweekstheIMDWorldCompetitivenessrankingshavebeenreleased

    for2010andthishasseenIrelandsoverallcompetitivenessrankingdropfrom19thin2009to21stin2010.(IMD, 2010)

    26 5.ObstaclestoSTISuccessinIreland:

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    FDI: - No longer a signicant source of net new jobs for Ireland

    IncreasinglyitappearsthatForeignDirectInvestment(FDI)willnolonger

    be a signicant source of net new jobs for Ireland. According to Craig

    Barrett,theFDIeraisoverforIreland,therealeconomicinvestmentwill

    beindigenous,andgrowthwillcomefromthatinvestment.TheInternational

    Monetary Fund, in its 2009 review, identied that not only had Irelands share

    of international exports fallen sharply, but also Ireland has had a signicant

    lossof eurozoneFDI.

    Irelandssharehaddeclinedfrom13%in2001to6%in2007.Themarket

    leader,theNetherlands,alsofollowedthistrenddroppingfrom27%to23%

    between2001and2007.Atthesametimeanumberof otherbenchmark

    countriesgrewtheirsharefrom2001to2007;Belgium(from20%to24%),

    Finland(from3%to3.5%),Italy(from11%to12%)andSpain(from17%to

    18%).

    275.ObstaclestoSTISuccessinIreland:

    0%

    5%

    15%

    25%

    10%

    20%

    30%

    Table 2: - Foreign Direct Investment

    (% Share of Eurozone FDI) Ireland: 2001 - 2007:

    Source: IMF (2009) Adapted from Fig. 3, P.11. IMF 2009, Based on IMF

    World Economic Outlook and IMF Staff Estimates:

    Austria Greece Belgium Finland Italy Spain Portugal Netherlands Ireland

    2001 Share 2007

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    An analysis of IDA Irelands Annual Reports from 1998 to 2009shows that:

    The number of net new jobs created has reduced signicantly from an

    averageannualincrease(between1998and2000)of9%toan averageannualdecrease,between2007and2009,of -3.2%.The

    totalnumberof companiessupportedbytheIDA,reachedahighof

    1,262companiesin1999,reducingto987companiesby2009(afallof

    22%).

    Thelevelof directfull-timeemploymentcreatedbythesecompanies

    peakedat142,302in2000,droppingto124,759by2009,(adecrease

    of 12%).Alsoitisestimatedthatanadditional100,000(IDA,2010)

    areindirectlycreated,asaresultof thepresenceof FDIcompaniesin

    Ireland.

    Between2006and2009theproportionofIDAsupportedcompanieswitha

    signicant R&D mandate is relatively slow moving, increasing from 16.5% in

    2006to20%in2009.Forfs2025(2009)reportedthatin2008greaterthan

    40%of FDIprojectswonbytheIDAwereinResearchandDevelopment

    initiatives.

    -4%

    0%

    4%

    8%

    -2%

    2%

    -10%

    -6%

    -8%

    6%

    12%

    10%

    Table 3 : - % Of Net New Jobs Created (1998 - 2009)

    IDA Supported Companies:

    2000 2001 2002 2003 2004 2005 2006 2007 2008 20091998 1999

    Source: Various IDA annual reports 2000 - 2009 (IDA 2000 - 2010)

    28 5.ObstaclestoSTISuccessinIreland:

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    Education Attainment and Spending:

    TheCSO(2009)statesthatintheperiodfrom2000to2008,thetotal

    percentageofthepopulationagedbetween25and34withathirdlevel

    educationincreasedfrom29%(in2000)to42.3%in2008.Evenmore

    signicantly during this timeframe the number of females with third level

    education rose signicantly from 30.5% (2000) to 49.9% in 2008. In contrast

    theincreaseamongstmales,from29.0%(2000)to42.3%in2008,wasless

    pronounced. This widening gap reects the increasing tendency for females

    toremainineducationforlongerthanmales.ComparingIrelandwiththeEU15plusNorwaycohort,Irelandisjointthird,withBelgium,behindCyprus

    (47.5%)andNorway(43.6%).Thebottomthreeperformingcountrieswithin

    thisgrouparePortugal(23.2%),Italy(19.8%)andAustria(19.2%).

    WhileIrelandsperformancewithregardtoeducationattainment(thirdlevel

    educationdescribedabove)isstrong,ourspendasapercentageofGDPis

    lowincomparison.WhenIrelandsspendineducationfor2006(4.9%)is

    comparedtotheEU15plusNorwaygroup,Irelandranks11thoutof these

    16countries.ThetopthreecountriesbeingDenmark(8.0%);Sweden(6.9%);

    andNorway(6.6%).

    Fromareviewof Irelandsperformance(OECD/PISA,2009)inScience,

    ReadingandMathematicswithregardtotheproportionof topperformers

    basedon2006PISAscoresitcanbeseenthat:

    IrelandisstrongestinReading(ranked6thofthetopperformers),and

    signicantly above the OECD average (ranked 18th);

    Weareranked19thinScienceof topperformersslightlyabovethe

    OECDaverage(ranked21st);

    WithregardtoIrelandsperformanceinMathematics,weareranked

    30thinTopPerformers)comparedwithanOECDaverageof19th.

    Ireland performance in Reading, Mathematics and Science in compared with other key STI

    competitor countries, such as Denmark, Finland, Norway, Sweden and United Kingdom

    - See Appendix 12, Page 55.

    Inaddition,TheExpertGrouponFutureSkillsNeeds(Halligan,2009)

    makesanumberof keypointswithregardtoinnovationandtheIrishsecond

    leveleducationsystem:

    295.ObstaclestoSTISuccessinIreland:

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    Thereareseriousproblemswiththewayinwhichsecondleveleducation

    impactsonthecreativityandinnovationcapabilityof Irishstudents.These

    problems have a history of being quite intractable because of the inuence

    of public examinations. The National Council for Curriculum and

    Assessment(NCCA)appearstohavegraspedtheextentof thechallengethat

    thisposes,andismovingforwardwithwhatappearstobeacoherentstrategy

    to tackle it. The NCCA deserves support in this, and it is important that

    theprocessshouldnotbeallowedtobeslowedbydefenceof thestatusquo,

    byexcessivelytightapproachtofundingorinitiativesorbyover-reactionto

    anystumblesthataremostlikelyinevitableinambitioustransformationalinitiativessuchasthosethatarenowunderway.(Halligan, 2009)

    5.ObstaclestoSTISuccessinIreland:30

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    11 Key Forces of Change Impacting Ireland to 2025:

    ForfsinitsstrategySharing our Future; Ireland 2025, Strategic Policy Requirements

    for Economic Development identies 11 Key Forces of Change Impacting Ireland

    to2025.These 11 Key Forces of Change are briey described in Appendix 13, Page 56.

    Of these11Forcesof Change,5haveparticularrelevancetoSTIpolicy

    developmentandimplementation.TheseareTechnology,Innovationand

    Entrepreneurship,Education/Skills,Infrastructure,EnergySupply/Security

    andClimateChange.The strategic policy requirements for these forces of change aredescribed in Appendix 14, Page 57.

    The Irish Economy and International Trends:

    In2004,TheEnterpriseStrategyGroup,inAhead of the Curve (2004)

    attributedIrelandseconomicprogressinthepreviousdecadeasbeinga

    result of both good planning and of providence. It identied a number

    of factorsthatfacilitatedtheswiftpaceof economicgrowthincluding:

    membership of the European Union and signicant regional aid, long-

    term social partnership, a well-qualied workforce, Irelands favourable

    demographic prole and the unprecedented growth of global trade.

    Inthesecondhalf of 2007,thepaceof Irelandseconomicdevelopment

    reduced,followingacontractioninthehousingsector.Intheprevious

    decade,housepricesinIrelandhadrisensubstantiallyandinvestmentin

    housingincreasedfrom6%of GDP(in1996)toalmost15%in2006.

    31

    6.Growth inIreland to 2020and Beyond:

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    Productivity:

    Irelandsaverageproductivitygrowthrateinthethreeyearsfrom1998to

    2000averagedjustunder5%perannum.Incontrastouraveragerateforthe

    threeyearsfrom2005to2007wasjust2.5%.

    AccordingtoBradleyandKennelly(2008),thiscanbeexplainedasfollows:

    unlike the boom years where jobs growth was often in high-productivity

    modernmanufacturing,high-technologyorexportservicesrunby

    multinationalcompanies,muchoftherecentjobsgrowthhasbeeninlocally

    tradedservicesandconstructionwheretherateof productivityismuch

    lower.(Bradley and Kennelly, 2008)

    TheNationalCompetitivenessCouncil(NCC,2010)initsmostrecentanalysis

    statesthatbasedontheGNPperhourmeasure,IrelandsproductivitylevelsremainbelowtheOECDaverage,withIrelandranked24thintheOECD

    between2008and2009.

    Export Performance:

    TheNationalCompetitivenessCouncil(NCC,2009)statesthatIrelands

    growthinexportsduring2000-2003waswellabovetheOECDaverage,but

    ourrelativepositionworsenedin2003-2006.Irelandsshareof globaltrade

    was1.2%in2006,downfrom1.4%in2002,withtheshareof goodstraded

    droppingfrom1.3%to0.8%.Irelandsshareof servicestrade,asmallerbut

    growingcomponentof overalltrade,increasedfrom1.9%to2.5%overthe

    1

    2

    3

    4

    5

    6

    1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

    4.3%

    5.7%

    4.6%

    3.2%

    5.3%

    3.9%

    1.7%

    2.4%2.2%

    2.8%

    Table 4: - Labour Productivity Growth (GDP Per Hour

    Worked) Ireland - 1998 to 2007:

    Source: OECD Factbook 2009; (Page 57) Economic, Environmental

    and Social Statistics ISBN 978-92-64-05604-6 OECD 2009:

    32 6.GrowthinIrelandto2020andBeyond:

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    same period. In 2007, Irish exports were worth over 154Bn.

    In2009,accordingtoNCC(2010),whileIrelandstotalexportsfellby1.8%

    ,thisdeclinewasmodestcomparedwiththesharpdeclinesexperiencedin

    othercountries(forexampleanaverageof14.1%intheEurozoneand13.6%

    withintheOECD).

    Aheadof theCur ve(2004)highlightedthefactthatoverallindigenous

    exports had not grown signicantly in real terms in the previous decade;

    Untilnow,Irelandsprincipalenterprisestrengthshavebeeninthe

    operationalaspectsof manufacturingandservices,ratherthaninmarkets

    andproductdevelopment.Thisisparticularlytrueof theforeign-owned

    sector,whichaccountsformostof ourexportsandwhich,forthemostpart,

    producesgoodsthatweredesignedelsewhere,tosatisfymarketrequirements

    that were specied elsewhere, and sold by other people to customers with

    whomtheIrishoperationhaslittlecontactandoverwhomithaslittle

    inuence. It is also substantially the case in the indigenous sector. Food,

    whichaccountsforover55%of indigenousexports,hasbeenprimarily

    productionratherthanmarketled.(Ahead of the Curve, 2004)

    Inexcessof 70%of IrishexportscontinuetoderivefromIDAsupported

    rms operating in Ireland (IDA, July 2010). The OECD (2010) states that

    336.GrowthinIrelandto2020andBeyond:

    -6

    -5

    -4

    -3

    -2

    -1

    0

    1

    1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008

    +0.8%

    +0.2%

    -0.4%-0.7%

    -0.9%

    0.0%

    -0.6%

    -3.5% -3.5%

    -5.3% -5.3%

    Table 5 - Current Account Balance of Payments (As % GDP):

    Ireland - 1998 to 2008:

    Balanceas%G

    DP

    Source: OECD Factbook 2010; (Page 77) Globalisation and Trade

    ISBN 978-92-64-08405-6 OECD 2010.

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    Irelands current account decit (in balance of international payments) rose

    from-0.6%of GDPin2004,to-5.3%in2008.

    TheNationalCompetitivenessCouncil(NCC,2010)suggeststhatwhile

    foreignownedcompaniesaccountedforalmost90%of totalIrishexports

    in2008,thisoverstatestheireconomicimpactandsuggeststhatthe

    contributionof indigenousandforeignownedtradingsectorstoemployment

    anddirectspendingissimilar.

    Our Vision for Ireland to 2020 and Five Key Growth Drivers:

    Over the next few years, Ireland faces a number of very signicant challenges

    inreturningourcountrytoeconomicprosperity.Inseekingtoensurethatthe

    marketingprofessionisproperlyguidedtoplayitsfullroleinthistask,the

    MarketingInstituteof Irelandearlierthisyearcarriedoutareviewofcurrent

    Irishandinternationalbusiness,economicandsocialdata,andsoughtoutthe

    viewsof keyIrishopinionleadersintheareasof business,entrepreneurship,

    marketing,theeconomy,socialenterpriseandacademia.Oneof the

    outcomesof thisexercisehasbeenthedevelopmentof avisionforIreland

    to 2020, which we have dened as follows:

    Ireland has developed a strong international reputation for creativity

    and innovation and is recognised as a great place to grow sustainable

    businesses, with a thriving enterprise culture. Irish people now feel

    more independent and self-sufcient and we see ourselves as being

    clearly rooted and condent in the local, with a superb capacity to

    reach out globally. Our national policy and its implementation reect

    the critical need to be long-term, truly strategic, national and all-

    island. These strengths, along with our unique culture, our capacity to

    build rapport with people and to understand them and our reformed

    and now world-class education system has created a basis for unique

    competitive advantage.

    In addition, the Institute has identied ve growth drivers which we believe

    willcontributestronglytotheeconomicandsocialdevelopmentof Ireland

    overthenext10yearsto2020.

    1. UniqueCompetitiveAdvantage:

    AclearvisionforIreland,andasubstantivebasisof competitive

    advantage that denes what we can offer the world; an Ireland which

    is strong and condent in the local but connected globally, with a

    stronginternationalreputationandacompellingbrand.

    34 6.GrowthinIrelandto2020andBeyond:

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    2. StrongandDiverseAll-IslandEconomy:

    Astrongandincreasinglydiverseeconomy,spanningthewholeisland,

    withavibrantandcelebratedenterprisesectorcompetingtoworld

    classstandardsinselectednichesinboththesmartandgreen

    economy;whichhelpsussustainajustsociety;underpinnedby

    effectiveregulationandgovernance.

    3. World-ClassEducationSystem:

    Arefor mededucationsystem,whichdrivescreativityandinnovation,

    focusingonlearningratherthanteaching,anddeliveringkeyskillsin

    languages,mathsandthesciences;fuellingouruniquecompetitive

    advantage;withaneducationsystemthatcanbemarketedtoother

    countries.

    4. A Condent and Creative People:

    A deeply-rooted condence in ourselves as Irish people, with a highly

    creativeanduniquemindsetwhichsimultaneouslysetsusapartand

    helpsusconnectwiththerestoftheworld;apeoplecomfortablewith

    beingdifferent,andwithnoneedtoimitateotherlargercultures.

    5. MarketingPositionedtoDriveSuccess:

    Marketinghasthepotentialtoprovideuniqueinsightsintoour

    challenges,informthevision,identifythebasisforcompetitive

    advantage,pinpointthemarketnichesandopportunitiesforthe smartandgreeneconomyagenda,contributetoeducationalreform,

    promoteavibrantenterpriseculture,developandimplementastrong

    BrandIreland.Todothiswemustensureappropriatelevelsof

    marketingcapacityandcapability.

    Inthecontextof thesegrowthdrivers,theMarketingInstituteof Ireland

    believesthatIrelandsScience,TechnologyandInnovation(STI)strategyand

    itseffectiveimplementationisakeyelementinensuringeconomicsuccess.

    356.GrowthinIrelandto2020andBeyond:

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    Growth in Services Sector:

    AccordingtotheOECD(2009),thegrowthintheservicessectorinIreland,

    Iceland, Luxembourg and Turkey has been particularly signicant. In Ireland,

    agriculturecontinuestofallandtheservicessectorhasgrownstronglyover

    thelastdecade.Theservicessectorrepresentsapproximately67%oftotal

    employment(2008)inIrelandcomparedto62%in1997.

    Forfsstatesthattheservicessectorsareexpectedtoprovidethemajority

    of new jobs in the Irish economy over the next decade, with nance and

    businessservicesgrowingbyalmost200,000employees,togetherwithan

    increaseofover100,000inpublicadministration,healthandeducation.It

    alsosuggeststhatservicesexportsarebeingdrivenbyboththeincreasing

    servicisationof manufacturing,theincreasingelectronicdeliveryofgoods

    andservices,suchassoftwareanddigitalmedia.(Forfs 2025, 2009)

    -15%

    -5%

    5%

    15%

    -10%

    0%

    10%

    1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

    Source: OECD Factbook 2009; (Page 64, 67) Economic, Environmental

    and Social Statistics - ISBN 978-92-64-05604-6 OECD 2009;

    Table 6: - Evolution of Value Added By Activity

    (Annual Growth %): Ireland 1998 - 2007

    Agriculture, Forestry, Fishing Industry (incl. Construction Services

    36 6.GrowthinIrelandto2020andBeyond:

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    STI Growth Sectors:

    EnvironmentalGoodsandServices(EGS)orGreensectorworldwideworth

    $800billionby2015:

    TheSmartEconomy(2008)estimatesthatthevalueof theEnvironmental

    GoodsandServices(EGS)orGreensectorwasinexcessof$600billion

    worldwidein2005andislikelytoexceed$700billionby2010and$800

    billionby2015.ThestrategysuggeststhatIrelandhasanopportunityto

    play a leading role in developing a green economy and thereby beneting

    fromtheassociatedjobandwealthcreationopportunities.ForfsdescribestheroleofInformationandCommunicationsTechnologiesasfundamental

    enablersforthedevelopmentof theeconomyasawholeandstatesthatICTs

    will be an essential underpinning infrastructure specically next generation

    networksinfuturemarkets,services,skills,enterpriseandeconomic

    development. (Forfs 2025, 2009)

    KeyAdvantagesinFood&Drink;Healthcare;andLifeSciences:

    Forfs has also identied a number of key advantages for Ireland, specifying

    thefoodanddrinksectorasofferingfurtherpotentialtodevelophigher

    value-addedproductsandrelatedservices,thehealthcareandlifesciences

    sectorwithitsstrongexistingbase,andtheenergy,environmentalandclean

    technology sector offering potentially signicant opportunities, given Irelands

    resourcesandlocation.

    ChinasEmergenceasaMajorEconomicPowerandR&DInvestor:

    AccordingtoForfs2025,(2009),emergingeconomiesarethemaindrivers

    of growth,withChinanowsecondonlytoGermanyastheworldslargest

    exporter(andisexpectedtosurpassGermanyin2010).Chinaisalsointhe

    topthreeintermsof R&Dinvestment.Chinesedomesticdemandin2008

    was forecast for the rst time to become the main driver of world economic

    growth,andisnowabiggercontributortoglobalgrowththanUSdomestic

    demand.

    376.GrowthinIrelandto2020andBeyond:

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    Future Trends in Enterprise Structure:

    Forfs2025(2009)contendsthattheenterprisestructurewillcontinueto

    evolveto2025,withamixof largeandsmallinnovation-intensivecompanies,

    indigenousandmultinational.Leadingservicesenterpriseswilloperatefrom

    Irelandandcontributeover80%of thecountrysforeignearnings.With

    regardtoenterprisestructure,thefollowingtrendswillemerge:

    SMEs and self-employment will ourish:

    Small businesses and self-employment will ourish to take advantage oflocal opportunities. Signicant levels of entrepreneurship will have emerged

    andspecialistskillsandresourceswillbeimportantinthedevelopmentof

    enterprises.

    Virtualcompaniesandgreaterentrepreneurship:

    Virtual companies will ourish, enabling new alliances and more global

    operations even from a small home market. Companies will be more exible,

    abletoform,re-form,andcreateallianceswithgreaterease.Remotecross-

    bordercollaboration,withinteams,acrosscompaniesandbetweencompanies

    willbecommonplace.Failurewillberecognisedaspartof success,increasing

    entrepreneurshiplevels.

    New services and technologies will ourish:

    New services sectors, in particular nance, information and professional

    services will continue to ourish and developments in nanotechnology,

    biotechnologyandICTwillunderpintheemergenceofsectorssuchashealth

    andbio-informatics,high-techfunctionalfoodsandclothing.Climatechange

    challengeswillprovideIrelandwithmanyopportunitiesintheenvironmental

    goodsandservicessector.Therewillalsobeopportunitiesinhigh-tech

    businessserviceareasmanagingcomplexsystemsandprovidingspecialist

    supporttooverseasmultinationals.

    ICTs create signicant business opportunities: ICTs will also create signicant business opportunities within the sector itself,

    achievingveryhighlevelsof investmentandeffectiveutilisation.Widespread

    installationof ICTs,ambientintelligence,location-basedservicesanda

    convergenceof ICTswillproliferate,withadvancesinlifesciencesimpacting

    healthmanagement,longevityandqualityof life.(Forfs 2025, 2009)

    6.GrowthinIrelandto2020andBeyond:38

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    FollowingourreviewoftheInnovationTaskforceReport2010,andScience

    TechnologyandInnovationStrategybetween2004and2010,theMarketing

    InstituteofIrelandmakesthefollowingrecommendations:

    Overall STI Policy and Implementation Recommendations:

    WebelievethatthecurrentapproachtoSTIpolicymakingand

    implementationinIrelandhasresultedinIrelandcontinuingtolagour

    competitorsintermsof R&Dandinnovationperformance.

    1. Install leadership and have a clear focus on implementation:

    Bringtogetherasmallgroupof peoplewithatrackrecordofdelivery

    andassignthemresponsibilitytoensureimplementationof Irelands

    STIpolicyoverthenextthreeyears,atamuchfasterpace,subject

    tovalueformoneystandards,andwithaprocessof international

    review,evaluationandbenchmarking.

    2. Implement a clear and consistent policy framework:

    AdoptaclearandsimpleSTIpolicyframework,whereoverallSTI

    strategyobjectivesareclearlyconnectedandreconciledtoactual

    targetsof relevantenterprisesupportagencies.

    CurrentlyoverallSTIpolicyobjectivesandtargetsdonot

    appeartoreconcilewithactualtargetsthatindividualenterprise

    supportagencieshavecommittedto.Forexample,thejobcreation

    aspirationsoftheTaskforceReportversustheIDA2020Horizon

    jobcreationobjectivesareinconsistent.Thegoaltoproduceincreasing

    numbersof PhDsinSTI2006to2013andScienceFoundation

    IrelandsownPhDobjectivesto2013donotreconcile(leavingaside

    thechallengesof theMcCarthyReport).Weneedaclearandsimple

    STIpolicyframework,whereoverallSTIstrategyobjectivesare

    clearlyconnectedandreconciledtotheactualtargetsoftherelevant enterprisesupportagencies.Thereisalsoarequirementforfull

    transparencyindeterminingwhystrategicSTIobjectivesarenot

    achieved,wherethisoccurs.

    7.Recommendationsto SupportDelivery ofIrelands STI

    Agenda:

    39

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    3. Set clear goals and ensure accountability:

    Quicklyagreeandnaildownwhatisrequiredinthenextthreeyears

    andhowmuchmoneyisavailable;setclearmilestonestobeachieved;

    formallyreviewtheworkoftheimplementationgroupeverysix

    months;ensurethatallstakeholderscommittotheprocessandare

    held to account for delivering specic implementation objectives.

    Inaddition,policymakersneedtoaddresstheMcCarthyReport

    challengesofcurrentSTIpolicy(withregardtovalueformoney,

    overalleconomicimpact,aswellasduplicationof effortamongst

    theenterprisesupportagencies)oralternativelyaccepttheneedfor radicalchangetothecurrentapproach.

    4. Ensure the strategy is implemented and benchmarked against

    the best:

    Wemustnowestablishaneffectivegovernanceframeworktoensure

    implementationandalsorobustlybenchmarkIrelandsinnovation

    systemagainstthebest,suchas,Finland,Israel,Norwayand

    Sweden.Wemustdeliverinpracticeontherhetoricof wanting

    tobethebest,bytakingrealactiontomakeithappen.Theuse

    of aninternationalevaluationpanel,similartotheReviewof the

    FinnishInnovationSystem,canhelpIrelandtobuildmomentum,and avoidthetrapsof complacencyandinertia.

    5. Exploit the value of all-island positioning in enterprise policy

    and business innovation:

    TheIDAmediacampaignof 2009intheUStopromotethe

    InnovationIslandinvolvedanall-Irelandpositioning,andthisistobe

    welcomed.Thereisanopportunitynowfortheinnovationstrategyto

    encompass the entire island of Ireland. Whilst the logic and benets of

    suchanapproachareclearintermsof internationalmarketing,it

    shouldnotstopthere.Themoresubstantialissueofintegrated

    enterprisepolicyisonewhichpresentsarealopportunityforall

    stakeholders.Adoptingacomprehensiveisland-wideapproachto

    innovationinbusinesswouldleveragegreaterresourcesandengendera

    senseof collaborationandinterdependenceamongstakeholders.

    7.RecommendationstoSupportDeliveryof IrelandsSTIAgenda:40

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    Marketing Specic Recommendations:

    1. Create real competitive advantage based on difference - Irish

    culture / a real capacity to innovate:

    Wemustcreatearealanduniquebasisof competitiveadvantage

    forIreland.Marketingcanmakeastrongcontributiontodeveloping

    arealcompetitiveadvantagewhichisvaluedbypotentialcustomers,

    andtocraftingrobustmarketpropositionsforIrelandinSTIniches

    wherewecancompete.Asacountrywithaspirationsof beinga

    leadingexporterthroughindigenouscompanies,withastrong reputationininnovation,Irelandneedstocomeupwithacredible

    offering.

    2. Exploit the potential of marketing to create real value added

    innovation:

    Thepurposeof realinnovationistocreatevaluewhichcanbe

    tradedassalestocustomers.Thisrequiresasophisticateduseof

    marketingthroughouttheinnovationprocesstoensurethatitismarket

    andconsumerled.Sucharoleformarketinghasclearimplicationsfor

    thefuturelevelsof marketingcapabilityinIreland.

    3. Assess current marketing capability and identify future

    marketing skills needs;

    IndevelopingIrelandasahighlyinnovativeSTIeconomy,wemust

    fullyunderstandthecurrentlevelof marketingcapabilitywehaveand

    ourfuturemarketingskillsneeds.

    Themarketingskil lsetsrequiredbyinnovativebusinessesinclude:

    devisingbusinessstrategy,persuasivelycommunicatingbrandvalues

    andpropositionstoconsumers,applyingtechnologiestonewand

    existingmarkets,gainingmarketunderstandingandinsights,and

    commercialisingproductsandservices.

    Akeysuccessfactorinthedevelopmentof IrelandsSTIeconomywill

    betoensurethatwegrowcurrentmarketingcapabilityandskillsets

    basedonlikelyfutureneeds.

    417.RecommendationstoSupportDeliveryof IrelandsSTIAgenda: 41

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    IEI(2010);BasedonarecentarticlefromTheIsraelExportInstituteavailableontheirwebsitewww.Export.