Migrating to the cloud and how to choose a reliable provider

Migrating to the cloud and how to choose a reliable provider

Presented by

iMatrix ICT Group

iMatrix ICT Group - Visionary Innovative Solutions

Cloud services: the solution of choice for businesses like you


Reduce Capital Expenditures

•New hardware, software, peripherals and the never-ending upgrade pressures are eliminated with hosted solutions

Free Up Important Resources

•Administration, maintenance, upgrades and implementation are costly and time-consuming. Give time back with hosted solutions.

Peace of Mind

•Datacenters, networking, and backups can be overwhelming for the average SMB to manage. With hosted Exchange solutions, SMBs can focus on the most important goal – growing their business.

Why is the cloud so appealing?


The real litmus test for hosted Exchange providers

Infrastructure Migration

Control Support


• Datacenterso Proximity to your userso Quantity

• “The Plumbing”o Telco and vendor qualityo Performance and reliability

• Data Replicationo Real-time replicationo Rapid restore

• Uptime SLAso Clearly defined, enforceableo Granular (e.g. mailbox level)

Infrastructure

Uptime Guarantee

Maximum Downtime Allowed per Year

99.9% 9 hours

99.999% 6 minutes

Datacenter

How much downtime

could my CEO tolerate?

I am

here

My data is

here

How far does my data

have to travel?

XWhat if their data

center goes down?


• Ease of Migration:

o Cost

o Time and resources required

o Support provided

• Access to Innovation:

o Lead time to offer latest app versions

o Timely upgrades and maintenance

Migration

How long will I have

to wait to get

Exchange 2010?

…User 1 User n

When does my CEO’s

email go live?


• Administrator visibility

o On-premise caliber

o Single point of control for all hosted apps

o Single sign-on

• Compliance

o SAS-70 Type I or II Audits

o PCI for secure credit card payments

Control

How much

control will I

retain?

How easily

can I wipe a

lost

Blackberry?

How many

passwords

will I have to

keep track

of?


• Expertise

o Support staff certifications

o Application-specific knowledge

• Responsiveness

o Average support call wait time

o Support window

o Email and phone access

Support

How likely am I

to get an

‘expert’ when I

need one?

I’m putting my

career on the line

– can they

deliver?


How iMatrix ICT Group compares

Infrastructure

•Premium architecture:

•99.999% uptime

•Regular backups and real-time replication

•Seven tier-4 datacenters (6 US, 1 UK, 1AU)

•EMC, Dell, Cisco HW

•Ensures email’s fastest possible roundtrip

Migration

•We made migration easy:

•Active Directory data imports < 1 hr

•Includes each user’s entire mailbox, calendar, task and contacts

Control

•End-user Control Panel:

•On-premise control

•Easy to delegate admin tasks

•Sync on-premise and iMatrix ICT apps

•Access the latest apps (e.g. Exchange 2010)

Support

•Support/Services:

•24x7 Email Premium support

•Basic, Advanced and Premium services support


Our offering

A large selection of services making iMatrix ICT Group a one-stop-shop for cloud-based services.


About iMatrix ICT GroupOur Claim to Fame:

• Key technology capabilities using Exchange Online, SharePoint Online, Lync Online, and Office Web applications to small and medium-sized enterprises.

• Ready solutions enable small and medium-sized enterprises to stand out from the competition by accomplish more, faster, and reach new levels of productivity, mobility and security, that can concentrate 100% on developing their own business.

• Elite plans are offered for a low monthly fee – delivered to you as a turnkey solution, ready to go from the start.

Our Company:• Offers Hosted Exchange 2010 backed by a 100 percent data

guarantee and a 99.999 percent uptime SLA so your data is always secure.

• A secure and professional alternative for instant messaging and unified communications.

• Offer SharePoint solutions that you can share documents, calendars, contacts, links, ideas and more, without wasting time exchanging inefficient emails.


Thank you. For more information, visit www.iMatrixICT.com.au


http://www.imatrixict.com.au/

Documents

Migrating to the cloud and how to choose a reliable provider