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Background
Roble Shipping, Inc. was established on February 20, 1985, by the
patriarch, Jose Roble. It started operations in July 1985 with a small
cargo vessel named M/V Marao which sailed from Cebu to Iloilo
transporting rice and mixed cargo materials. The shipping business
was organized as support to the familys arrastre and stevedoring
company, Puerto Servicio de Cebu, Inc. (PSDCI), established in 1972
which remains in operation to date. However, in the early 1990s with
the mandate of Philippine Ports Authority (PPA) for the integration of
all existing arrastre and stevedoring firms, Sps. Roble was constrained
to integrate PSDCI with other firms. To date, PSDCI is equally owned
by 5 shareholders: Roble family, Araneta family, Brojan family (owns
Fortune Sea Carrier), Palacio family (owns Palacio Shipping) and
Jarque family (owns Jones Carrier). At present, company has a fleet of
18 vessels (7 RoRo/passenger/cargo vessels, 1 cargo/passenger
vessel, 1 passenger vessel, 6 cargo vessels and 1 service/tug). Please
see attached list of companys fleet of vessels. Roble Shipping, Inc. is
a closed corporation of the Roble family. The matriarch, Beatriz, 66
years old, has the controlling interest with 39.1875% shares. Her 7
children (Jose Emery, Jay, Jasper, Jupiter, Jhufel, Betchie and Belinda)
each has 8.6875% ownership. After the death of Jose Roble on
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September 11, 2009, Beatriz took over the management of the
business with the support of her children. Beatriz Roble is still actively
involved in the business. Major decisions still rest on her being the
companys Chairman and President. She is assisted by her children:
Jose Emery, 47 years old (VP/Operations), Jupiter, 38 years old
(VP/Finance), Jasper, 37 years old (VP/Engineering), Jhufel, 38 years
old (Port Operations Officer) and Betchie R. Manatad, 33 years old
(Cash Division Officer). The two other children, Jay, who has his own
Petron distribution business and Jhufel, who is based in the U.S.A., are
not involved in Roble Shipping, Inc.
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REVENUE CYCLE
For Passengers
Passenger pays for the ticket, the ticketing booth receives
payment and the supervisor checks the amount of payment to match
to the ticket bought. Once affirmed the passenger receives the
ticket and proceeds to the waiting area. The cash now received will
be held until the night when they bring it to the cash division. The cash
division then counts all the money received and matches it to all
the tickets sold. Once they are verified and matched the money is then
deposited to the bank.
For Cargo
A company files a form for shipment and consignment of goods. Robles
shipping lines then reviews the order and processes a certain sum for
the goods that are to be shipped. Once finished, Robles Shipping lines
receive the payment, which is then checked by a supervisor to be
matched to the shipment being paid for. Once matched, the cash
division counts all the money received and matches it to all the tickets
sold. Once they are verified and matched the money is then deposited
to the bank. Once the goods have arrived to their dock, the supervisor
checks the bill of lading and sees to it that the goods that have arrived
are the same goods that were shipped. Once finished reviewing, the
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supervisor informs the main office that the goods have arrived. A copy
of the receipt (bill of lading) is given to the Arrestre so that the goods
may be received out of the dock.
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Organizational Stucture
Robles Shipping Lines
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Revenue Cycle
For Passengers
Customer
Teller
Receives
Payment
Ticketing Booth
Ticket
Supervisor
Ticket
Sold
Customer
Cash Division
Cash
Receipts
Cashier
Receives Cash
from the
Booth
Ticket
Sold Bank
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For Cargo
Bill of Lading
Entity
Cash Receipts
Review the
Order
Bill of Lading
Bill of Lading
Supervisor
Matches
Payment with
Order
Cash Receipts
Bank
Ticketing Booth Cash Division Receiving Dock
Bill of Lading
Supervisor
reviews bill of
lading
Bill of Lading
Bill of Lading
Arrestre