SHARING BEST PRACTICES IN QUALITY

PROMOTION & DEVELOPMENT 16 – 17 April 2013

Hilton Hotel, Jeddah - Kingdom of Saudi Arabia

Under the Patronage of H.E. Dr. Taufiq bin Fozan Al-Rabia'ah

Minister of Commerce & Industry, Saudi Arabia

MEQA Vision:

A prosperous and influential Middle East in the fraternal global community

Middle East Quality Association (MEQA) MEQA 5th International Conference 2013

Conference Organizers: Middle East Quality Association (MEQA) Jointly with Saudi Quality Council

(SQC [WR]). Visit www.meqa.org or www.sqc.org.sa for more information

Conference Official Sponsor Conference Main Sponsor Golden Sponsor

CONFERENCE OBJECTIVES AND AUDIENCE Conference Purpose and Objective

1. Sharing of latest developments / trends in the field of Quality by leading Quality Gurus of our time.

2. Promote the exchange of ideas and experiences among regional quality societies / institutions.

3. Help strengthen the networks between MEQA and its regional member societies and forge a strong working relationship with international institutions / societies with similar interests.

4. Sharing best practices in promotion of quality and development of knowledge-base among MEQA member societies.

ATTENDEES:

Who Should Attend?

This Conference will serve as an excellent resource to the following?

Senior Level Executives Business Excellence Managers / Directors Performance Excellence Professionals Quality Managers / Business Development Managers Human Resources and Training Directors

Senior and Mid-Level Managers Front-line Supervisors Professionals/Employees Interested in Best Practice Mgmt.

About MEQA

MEQA operates as a Non-Profit Organization. Its activities are

devoted entirely to the promotion and dissemination of philosophy,

theory, methodology and applications in the field of quality with a

mission: To make QUALITY a Common Concern in all aspects for the

whole of Middle East at individual, organizational, and social levels.

International Academy for Quality (IAQ) to

hold its 1st Work Session in Saudi Arabia

IAQ will hold its 1st

ever Work Session in Saudi Arabia as part of the MEQA Conference program.

The Mission of the IAQ is to fully utilize the Leadership of the

Academicians worldwide, individually and in teams, to advance

worldwide, the knowledge, understanding and communication of the

philosophy, theory and practice of all activities involved in achieving

quality for the benefit of people.

About Saudi Quality Council

Saudi Quality Council (Western Region) is a Non-Profit Organization / Council supported by more than 50 companies, government organizations, and educational institutions in the Western Region of Saudi Arabia with a Mission to:

Advance individual and organizational performance excellence by providing opportunities for learning, quality improvement and knowledge

exchange

SHARING BEST PRACTICES IN Quality Promotion & Development

About Jeddah

Jeddah is a city located on the coast of the Red Sea and is the major urban center of western Saudi Arabia. It is the largest city in Makkah Province, the largest sea port on the Red Sea, and the second largest city in Saudi Arabia after the capital city, Riyadh. It is an important commercial hub in Saudi Arabia.

H.E. Dr. Taufiq bin Fozan Al-Rabia'ah, Minister of Commerce & Industry will address the Conference in the Opening Ceremony Session.

Tuesday, April 16, 2013 (Day-1)

08:00 am – 09:00 am Registration & Networking

09:00 am – 10:00 am Opening Ceremony

Under the Patronage of H.E. Dr. Taufiq bin Fozan Al-Rabia'ah, Minister of Commerce & Industry

10:00 am – 10:15 am Coffee Break

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10:15 am – 10:45 am Chairman of the Session : Dr. Ayed T. Al-Amri

President, Saudi Quality Council (WR), KSA

Chairman, Middle East Quality Association

Keynote Speaker : Dr. James Harrington

Chairman of the Board,

Harrington Institute

Performance Acceleration Management (PAM)

10:45 am – 11:10 am Quality Movement in the United Arab Emirates

Prof. Hadi M.A. ElTigani

Chairman, Emirates Quality Association (EQA) & CEO, IOE - Abu Dhabi

11:10 am – 11:35 am Union National Bank’s Journey of Excellence through

the Implementation of Integrated Management System

(Winner of Shaik Khalifa Excellence Award)

Tarique Anjum, Vice President and Total Quality Manager

Union National Bank, Abu Dhabi, UAE

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11:35 am – 12:05 pm Chairman of the Session : Hakan Kilitçioğlu

President, Middle East Quality Association

Keynote Speaker : Dr. Tito Conti

Ex-Chairman, International Academy for

Quality (IAQ) & Ex-President EOQ

" Planning for Competitive Customer Value "

12:05 pm – 12:35 pm Towards Successful Implementation of TQM

Dr. Kamran Moosa,

Chief Executive Officer,

Pakistan Institute of Quality (PIQC)

12:35 pm – 01:00 pm The Journey to Excellence - by Way of Business Quality Analytics

Imran Ahmad Rana,

Corporate Quality Management Head,

Treet Corporation Ltd. Pakistan

01:00 pm – 02:00 pm Prayer & Lunch Break

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02:00 pm – 02:30 pm Chairman of the Session : Prof. Hani A. Al-Amri

SQC Executive Officer

Keynote Speaker : Roland Jahnke

Chairman, IAQ QiETT

"IAQ’s Key Role to Advance Global Quality Education "

02:30 pm – 03:00 pm Quality Movement in Turkey Hamdi Dogan

Chairman, Turkish Quality Association (KalDer)

03:00 pm – 03:30 pm Experience of Winner of Turkish National Quality Award

Hayati Öztürk

Board Member,

PETKIM Petrokimya Holding

03:30 pm – 03:45 pm Winning 2012 EFQM Excellence Award

Dr. Erhan Bas

General Manager

Bilim Pharmaceuticals

Conference Agenda

SHARING BEST PRACTICES IN Quality Promotion & Development

Wednesday, April 17, 2013 (Day-2)

08:00 am – 09:00 am Get Together & Networking

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09:00 am – 09:30 am

Chairman of the Session : Khurram Nawaz

MEQA Board of Directors Member

Keynote Speaker : Prof. Mohamed Zairi

Chairman of The European Centre for Best Practice Management & Juran Chair in TQM

"Depicting the Path of Super Excellence –

the new leadership imperative "

09:30 am – 10:00 am The Role of Jordan Society for Quality in Promoting Quality and Excellence in Jordan

Dr. Ibrahim Rawabdeh, Chairman of the Board,

Jordan Society for Quality

10:00 am – 10:30 am Towards Sustainable Excellence

Sharhabeel Al Rifa’I,

Head of Excellence, Planning & IMS Depts.

Consolidated Consultants

(Winner of King Abdullah II Award for Excellence)

10:30 am – 11:00 am Coffee Break

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11:00 am – 11:30 am Chairman of the Session : Engr. Oussama Hammad

MEQA Board of Directors Member

Keynote Speaker : Dr. T. N. Goh,

Professor, Industrial & Systems Engineering, National University of Singapore

IAQ Academician

" Paradigm Shift For Quality Excellence In A New Era "

11:30 am – 12:00 pm Progress of Quality Movement in Saudi Arabia – Role of SQC

Dr. Ayed T. Al-Amri

President, Saudi Quality Council (WR), Saudi Arabia

12:00 pm – 12:30 pm Quality Journey in SEC from Initiative to winning the Prize (Winner of King Abdul Aziz Quality Award) - KAQA

Engr. Hussain Ali Al Ghamdi,

Division Manager, Human Resources

Saudi Electricity Company

Saudi Arabia

12:30 pm – 01:30 pm Prayer & Lunch Break

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01:30 pm – 03:00 pm Chairman of the Session : Janak Mehta

President, International Academy for

Quality (IAQ)

03:00 pm – 03:15 pm Conference Closing Statement & Announcements

SHARING BEST PRACTICES IN Quality Promotion & Development

KEYNOTE AND FEATURED SPEAKERS …

Dr. H. James

Harrington

Chairman of the Board,

Harrington Institute USA

Dr. Tito A. Conti

Ex-Chairman, International Academy for Quality (IAQ) - Italy

Prof. Mohamed

Zairi

Chairman of ECBPM & Juran Chair in TQM, UK

Janak Mehta

President, International Academy for Quality (IAQ)

India

Dr. T. N. Goh

IAQ Academician, National University of Singapore, Singapore

Roland K.

Jahnke

Chairman, IAQ QiETT, Germany

Dr. Ayed T. Al-

Amri

President, Saudi Quality Council (WR) & Chairman, Middle East Quality Association (MEQA)

Hakan Kilitçioğlu

President, Middle

East Quality Association, Turkey

Prof. Hadi M.A.

ElTigani Chairman of the Emirates Quality Association (EQA) & CEO, IOE - Abu Dhabi

Dr. Ibrahim Ali

Rawabdeh

Chairman of the Board, Jordan Society for Quality,

Jordan

Dr. Kamran

Moosa

Chief Executive Officer, Pakistan IQC Institute of Quality (PIQC)

Hamdi Dogan Chairman of the

Board of Directors, KalDer (Turkish Quality Association), Turkey

Sharhabeel N.M.

Al-Refa’i Head of Excellence, Planning & IMS Departments, Consolidated Consultants, Jordan

Tarique Anjum

VP & Departmental Manager TQM Management Services Group Union National Bank, UAE

Imran Ahmad

Rana

Corporate Quality Management Head,

Treet Corporation Ltd. Pakistan

Hayati Öztürk Board Member, PETKIM Petrokimya, Turkey

Engr. Ahmad O.

Al-Khowaiter

Chief Engineer, Saudi Aramco, Saudi Arabia

Engr. Hussain

Ali Al Ghamdi Division Manager –

Human Resources, Saudi Electricity Company

Dr. Erhan Bas

General Manager, Bilim Pharmaceuticals,

Turkey (Winner of EFQM Award), Turkey

Prof. Hani

A. Al-Amri

SQC Executive Officer

Oussama

Hammad

MEQA Board of Directors

Member

Khurram

Nawaz

MEQA Board of

Directors

Member

SHARING BEST PRACTICES IN Quality Promotion & Development

CONFERENCE HIGHLIGHTS…

International Academy for Quality (IAQ) Work Session – First Time in KSA

MEQA Annual General Assembly Meeting

MEQA BoD Meeting

International & Regional Participation (IAQ, ASQ, EFQM, JUSE, EOQ, APQO)

24 Regional Quality Societies of Middle East & North African and West Asian Countries

Networking Opportunities

Network with the best and brightest in the Middle East during coffee breaks and lunch every day of the Conference. Get to know your speakers, industry leaders and you can get the latest insight into their latest work and expectations for the future!

Come prepared and be rewarded, this opportunity is what you make it!

Registration & Fee

For Registration, please send email to: info@sqc.org.sa

Conference Attendance Fee: SR 1,200

MEQA / SQC Members Special Discounted Fee: SR 700

About the Conference Location

Jeddah Hilton Hotel Jeddah Hilton Hotel is a combination of luxury, sophistication and elegance. This hotel delivers an exceptional hospitality experience.

Address: North Corniche Road Jeddah, 21362 Saudi Arabia

Tel: (966) 2 6590000 Fax:(966) 2 6591111

Email:

Website:

jeddahhilton@hilton.com http://www.hilton.com/

MEQA AFFILIATION

International Academy for

Quality (IAQ)

American Society for

Quality (ASQ)

Japanese Union of

Scientists & Engineers

(JUSE)

European Organization for

Quality (EOQ)

Asia Pacific Quality

Organization (APQO)

European Foundation for

Quality Management

(EFQM)

Asian Network for Quality

(ANQ)

Hamdan Bin Mohammed

e-University

SHARING BEST PRACTICES IN Quality Promotion & Development

.

Saudi Quality Council (WR), Kingdom of Saudi Arabia

Jordan Society for Quality (JSQ), Hashemite Kingdom of Jordan

Urban Planning & Development Authority, State of Qatar

Lebanese Society for Quality (LSQ), Lebanese Republic

Quality & Productivity Society of Pakistan (QPSP), Islamic Republic of Pakistan

Turkish Society for Quality (KalDer)

Bahrain Quality Society, Kingdom of Bahrain

Sheikh Khalifa Excellence Award, Abu Dhabi – United Arab Emirates

Ajman Excellence Program (AJEP), Ajman – United Arab Emirates

Emirates Quality Association (EQA), Abu Dhabi – United Arab Emirates

Dubai Government Excellence Program (DGEP), Dubai – United Arab Emirates

Dubai Quality Group (DQG), Dubai – United Arab Emirates

King Abdul Aziz Quality Award (KAQA), Kingdom of Saudi Arabia

Taif Government Excellence Award, Kingdom of Saudi Arabia

Saudi National Quality Committee (SNQC), Kingdom of Saudi Arabia

Dubai Quality Award (DQA), Dubai – United Arab Emirates

Higher Council for Quality and Excellence, Republic of Sudan

Sheikh Saqr Program for Government Excellence, Ras Al-Khaima – United Arab Emirates

Productivity and Quality Institute, Arab Republic of Egypt

Libyan Quality Society, State of Libya

Hamdan Bin Mohammed E-University (HBMeU), Dubai – United Arab Emirates

Saudi Standards, Metrology and Quality Organization (SASO),

Kingdom of Saudi Arabia

MEQA MEMBER SOCIETIES & ASSOCIATIONS

SHARING BEST PRACTICES IN Quality Promotion & Development

MEQA 5th International Conference 2013

16 – 17 April 2013, Jeddah Hilton, Kingdom of Saudi Arabia

REGISTRATION FORM

Title: Mr. /Mrs./ Ms./Eng. /Dr.

First Name:

Middle Name:

Family Name:

E-Mail Address:

Mobile No.:

SQC Member No.:

Company Name:

Resident Country:

Fees: (1) 700 SR (SQC/MEQA Members Only) (2) 1200 SR

Account Details:

OMAR KABLI TRADING EST. A/C # 11960035000110 I-BAN# SA2510000011960035000110 National Commercial Bank

Please Confirm the Attendance by sending a scanned copy of Bank Transfer

SHARING BEST PRACTICES IN Quality Promotion & Development

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