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Association News Network Mid-Valley Claims March 2015 Volume XXII • Number III www.MidValleyClaims.org Serving MVCA Since 1994 Mid-Valley Claims Association 2015 Membership Drive Is ON! Join NOW at: www.MidValleyClaims.org at Papapavlo’s Mediterranean Bistro 501 N. Lincoln Center, Stockton - see page 5 Fair Claims Settlement Practices Act Regs Recertification Join the MVCA for our annual recertification luncheon Mayall Hurley

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Page 1: Mid-Valley Claims Association - March 2015

Association News NetworkMid-Valley Claims

March 2015 Volume XXII • Number IIIwww.MidValleyClaims.org

Serving MVCA Since 1994

Mid-Valley Claims Association 2015 Membership Drive Is ON!

Join NOW at:www.MidValleyClaims.org

at

Papapavlo ’s Mediterranean Bistro

501 N. Lincoln Center, Stockton- see page 5

This Friday

March 20, 2015Mark Berry

Fair Claims Settlement Practices Act Regs Recertification

Join the MVCA for our annual recertification luncheon

Mayall Hurley

Page 2: Mid-Valley Claims Association - March 2015

2 Mid-Valley Claims Association News Network • March 2015

VICE PRESIDENTSherry Wenograd

Frontier Adjusters(209) 478-1422

[email protected]

Your 2015 Mid-Valley Claims Association Board of Directors2015 OFFICERS

SECRETARYGaye Bishop

Royalty Restoration Services(209) 529-3110

[email protected]

2015 BOARD MEMBERS

MVCA Rep to the Claims Conference of Northern CaliforniaBarbara Hall & DeeDee Hintze

PRESIDENTStaci Moreno

Norman-Spencer Agency, Inc.(209) 946-6674

[email protected]

Bob BishopPrivate Investigator

Danielle DynesSams & Associates

Katie HowardSierra Env. Testing & Consulting, Inc.

Marvin WenogradFrontier Adjusters

DeeDee HintzeRestoration Mgmt Co.

John TuckerYork Claims Services, Inc.

TREASURER & PAST PRESIDENT

Deena LuceroFrontier Adjusters

(209) [email protected]

McCurley Demystifies Business Loss Claims at February MVCABy Lynna Harrison • Photos by Bryan Harrison

continued on page 7

Jim Mc Curley, CPA and Stephen Cole, CPA, from the Sacramento office of RGL Forensic Accounts, were the delightful guest Speakers for the Mid Valley Claims As-sociation February Luncheon.Their presentation on business loss claims was very interesting for the many business owners in attendance as well as the adjusters.“The definition of Business Income is ‘net income’ (net profit or loss before income taxes) that would have been earned or incurred, and continuing nor-

mal operating expenses incurred, including payroll,” Mc-Curley said. “We will pay for the actual loss of business Income you sustain due to the necessary suspension of your operations during the period of restoration.” The suspension must be caused by direct physical loss of or damage to property at premises which are described in the declarations and for which a Business income Limit of Insurance is shown in the Declarations.

Page 3: Mid-Valley Claims Association - March 2015

Mid-Valley Claims Association News Network • March 2015 3Mid-Valley Claims

March 2015Volume XXII • Number III

A s s o c i a t i o n

2 - McCurley on Business Loss Claims at February MVCA - 2015 MVCA Officers & Board of Directors

3 - March 2015 MVCA President’s Message

4 - 2015 Upcoming MVCA Events

5 - Fair Claims Settlement Practices Act Regulations Recertification at March 20, 2015 MVCA luncheon

6 - MVCAAN Services Directory - AssnNewsNetwork Job Connection

8 - Join MVCA for 2015

2015 Sizing Up To Be Banner Year for MVCA!

Hello All, We had a terrific meeting last month. I would like thank Jim McCur-ley for his very informational presenta-tion on Demystifying Business Income Claims. With his vast knowledge of the industry it made for a great topic and interesting discussion leaving us with a better understanding of what to expect during the adjustment of a Business Income claim. Please be sure not to miss this month’s presentation as we welcome back attorney Mark Berry of Mayall Hurley Knutsen Smith and Green for our annual “Fair Claims Settlement Practices Act” Certification. It will be full of important and current information. We have finally confirmed a date…. please mark your calendar’s for July 10, 2015 as we celebrate “Rockin Around 18 Holes” at this years Mid-Valley Claims Associations 50th Annual Golf Tournament. You will not want to miss this tournament as we bring back those fabulous 50’s. We have an exciting event planned for all you golfers out there. This year MVCA would like to give back to our commu-nity and have chosen Haven of Peace as our charitable organization where a portion of the tournament’s proceeds will be donated. For more information or how you can help please visit Haven of Peace online at www.havenofpeaceinc.org. Just a friendly reminder, if you have not sent in your annual member-ship, please feel free to renew your membership online or by mail. Application and dues will also be accepted at the luncheon. See Deena at check-in. For those of you who have renewed your 2015 mem-bership your name will be put in a special drawing at the luncheon. As has been our tradition over the past few years, our focus is on education. This association is here to serve the needs of its members. If you have any suggestions or if there is a topic you would be inter-ested in hearing let me or anyone on the board know. You can also call me at (209) 570-9180. We look forward to hearing from you. Thank you for the opportunity to serve as your 2015 President,

Staci Moreno2015 Mid-Valley Claims Association PresidentBoat & Yacht Claims ManagerNorman-Spencer Agency, Inc. Marine Insurance [email protected]:(800) 633-8606 ext.1380Fax: (209) 466-0260

Page 4: Mid-Valley Claims Association - March 2015

4 Mid-Valley Claims Association News Network • March 2015

RON HALL & ASSOCIATES, INCFIRE ANALYSIS AND RESEARCH

(800) 666-0622Tel(916) 635-3441

WWW.RHA-FIRE.COM

• Full Service Fire Investigation• Evidence Storage & Preservation• 7 Day Report Submission• Code Research11151 Sun Center Drive, Suite ARancho Cordova, CA 95670

Friday, March 20, 2015Luncheon Meeting DOI Fair Claims Settlement Practices Act Regulations ReCertification Mark Berry - Mayall Hurley Knutsen Smith & Green

Friday, April 17, 2015Luncheon Meeting - speaker tba

Friday, March 15, 2015Luncheon Meeting - speaker tba

Friday, July 10, 2015Annual Mid-Valley Golf Tournament!“Rockin’ Around 18 Holes”

Updates at:www.MidValleyClaims.org

Luncheon meetings are held the THIRD FRIDAY of each month

at Papapavlo’s in Stockton, except where indicated.MVCA 2015 Upcoming Events

Tues-Wed, Aug 11-12, 201522nd Annual Claims Conference of Northern California“Hot August Claims” www.ClaimsConference.org

Friday, September 18, 2015Luncheon Meeting

Friday, October 16, 2015Luncheon Meeting

Friday, November 20, 2015Luncheon Meeting

Friday, December 18, 2015Holiday Luncheon party

Mark Your Calendar Now:

2015 CCNC Planning Under Way - "Hot August Claims!"In the long-standing tradition of the CCNC, the 22nd annual event will focus on continuing education for P&C Insurance Claims Professionals."We are changing things up just a bit," stated 2015 CCNC President, Jack Corry. "Our theme, 'Hot August Claims!' is a nod to what has become our own Northern California classic. We plan to dazzle a bit, while providing exceptional continuing eduction accredited tracks for Liability/Casualty and Property Claims professionals."The main two-day event, Tuesday, August 11th and Wednesday, August 12th promises a wide array of activities both familiar and new.It's never too early to get attendee registration set-up. Attendee Registration is open at this time.Exhibit booths for the tradeshow portion of the event are now officially available to returning Exhibitors for first rights. Very soon we will open the field up to newcomers, as well.Numerous Sponsorship opportunities are currently available for purchase, with those spoken for last year being held for first rights to returning sponsors for a limited time.www.ClaimsConference.org

Page 5: Mid-Valley Claims Association - March 2015

Mid-Valley Claims Association News Network • March 2015 5

Purchase your monthly lunch, and pay your annual member-ship dues online, directly, at: www.MidValleyClaims.org

Or, for payment by cash or check at the door, please make your reservations now with 2015 MVCA Treasurer Deena Lucero:

209-603-5006, or [email protected]

at

Papapavlo ’s Mediterranean Bistro

501 N. Lincoln Center, Stockton

Choice of Luncheon Entree Served

Just $22 for paid 2015 Members$28 for Non-Members or No Reservations

Join MVCA This Friday

March 20, 2015For our next luncheon of the year

as we welcome

Mark BerryMayall Hurley Knutsen Smith & Green

Fair Claims Settlement Practice Act Regs

Mark Berry with Annual Recertification of the CDI“Fair Claims Settlement Practices Act” Regulations at March 20 MVCA

Please join the MVCA Friday, March 20, 2015, for our annual luncheon seminar with attorney Mark Berry, of the law firmof Mayall Hurley Knutsen Smith & Green, presenting the certification for all claims personnel of the California Department of Insurance “Fair

Claims Settlement Practices Act” Regulations.

Mr. Berry has been gracious enough to offer up this presentation annually for the Mid-Valley Claims Association membership for more years now than anyone’s really sure of - at least eight or nine now, conservatively.Mark E. Berry is a shareholder in the Stockton-based firm of Mayall, Hurley, Knutsen, Smith & Green. Born in Sacramento, California, June 25,1962, Mr. Berry graduated from California State University at Sacramento with his Bachelor of Arts degree in 1985, following graduation from the Northern California Police Academy in 1984. He earned his Juris Doctorate from McGeorge School of Law, Uni-versity of the Pacific in 1991, and was admitted to was admitted to the California State Bar that same year.Mark was employed at the City of Berkeley Police Department from 1984 until 2001. He is a member of the San Joaquin County Bar As-sociation, having served as President in 2001. He is also a current member of The State Bar of California. Mr. Berry has been named a Fellow by the Litigation Counsel of America.This is traditionally one of our most well-attended events of the year, so please purchase your lunch here now so we have an accurate count, or contact MVCA Treasurer Deena Lucero to make reservations for payment by check or cash at the door: 209-603-5006.

It’s Recertification Time once again!

Page 6: Mid-Valley Claims Association - March 2015

6 Mid-Valley Claims Association News Network • March 2015

Mid-Valley Claims AssnNewsNet Services DirectoryPROPERTY RESTORATION-CLOTHING SPECIALISTFRSTeam by CUSTOM COMMERCIAL - Jim Nicholas910 Striker Avenue, Suite E (800) 80-SMOKE • (916) 920-0482Sacramento, CA 95834 Fax (916) 920-0483PROPERTY RESTORATION/CONTENTSAMERICAN TECHNOLOGIES, INC. - Barry Metcalf8440 Elder Creek Road [email protected] • (916) 388-2440Sacramento, CA 95828 Fax (916) 388-2445BELFOR USA - Grant Cody3132 Dwight Rd Ste 300 (209) 339-4301 • Fax (209) 339-4302Elk Grove, CA 95758 [email protected] RESTORATION SERVICES - Kevin Messer/Gaye Bishop1331 Granite Lane [email protected] • (209) 529-3110Modesto, CA 95351 Fax (209) 529-3187SERVPRO OF STOCKTON - Jackie Irrgang2334 Stagecoach Rd., Ste J [email protected] • (209) 477-3090Stockton, CA 95215 Fax (209) 463-6944

CONTRACTORS - ASBESTOS/LEAD/MOLD REMEDIATIONAMERICAN TECHNOLOGIES, INC. - Barry Metcalf8440 Elder Creek Road [email protected] • (916) 388-2440Sacramento, CA 95828 Fax (916) 388-2445BELFOR USA - Grant Cody3132 Dwight Rd Ste 300 (209) 339-4301 • Fax (209) 339-4302Elk Grove, CA 95758 [email protected] ENVIRONMENTAL, INC. - John Moore & the JM TeamPO Box 2189 www.jmenvironmental.net • (916) 726-0304Granite Bay, CA 95746-2189 Fax (916) 726-0340P.W. STEPHENS ENVIRONMENTAL, INC. - Jason Kettlehut3278 Swetzer Road www.pwstephensinc.com • (916) 212-2962Loomis, CA 95650 [email protected] - ELECTRICALTUCKNOTT ELECTRIC CO. - Robert A. Tucknott6850 Regional St. Suite 110 [email protected] • (925) 931-0800Dublin, CA 94568 www.Tucknott.com • Fax (925) 931-0817CONTRACTORS - GENERAL RESTORATIONBELFOR USA - Grant Cody3132 Dwight Rd Ste 300 (209) 339-4301 • Fax (209) 339-4302Elk Grove, CA 95758 [email protected] GENERAL CONTRACTOR, INC. - Ken TurnageWe treat your home as if it were our own, www.K2GCinc.com • (925)754-5232and value your time as we do our own. K2GC@comcast .netCONTRACTORS-MICROBIAL REMEDIATIONAMERICAN TECHNOLOGIES, INC. - Barry Metcalf8440 Elder Creek Road [email protected] • (916) 388-2440Sacramento, CA 95828 Fax (916) 388-2445BELFOR USA - Grant Cody3132 Dwight Rd Ste 300 (209) 339-4301 • Fax (209) 339-4302Elk Grove, CA 95758 [email protected]. STEPHENS ENVIRONMENTAL, INC. - Jason Kettlehut3278 Swetzer Road www.pwstephensinc.com • (916) 212-2962Loomis, CA 95650 [email protected] - FORENSICCOMPLERE ENGINEERING GROUP, INC. - Gene Wilkins, P.E.Fire C&O, Property Liability, Thermography, Structural, Combustion Safeguards4230 Kiernan Av., Suite 210 [email protected] • (209) 545-8165Modesto, CA 95356 www.complere.com • Fax (209) 545-8170ENVIRONMENTAL TESTING & CONSULTINGSIERRA ENVIRONMENTAL TESTING & CONSULTING, INC. - Chris Hintz P. O. Box 1563 www.SierraEnviro.com • (209) 366-3684Woodbridge, CA 95258 Fax (866-612-8294FIRE INVESTIGATORS FIRE CAUSE ANALYSIS - Ulises Castellon, CPCUThroughout California, (800) 726-5939 • Fax: (510) 649-3099Nevada, Arizona, Oregon & N. Dakota [email protected] REMOVALNATIONWIDE OVERSPRAY - Eric Gerencser Benicia, California www.overspray.net • (925) 408-5909Safe Overspray Removal [email protected] • (800) 345-1269

The Mid-Valley Claims Association News Network© is a production of Association News Network, Inc. Published monthly as a free service to the MVCA with a commitment and dedication to the promotion and betterment of this professional organization. The views and comments expressed within the articles herein do not necessarily reflect the views of A.N.N., Inc. or MVCA. We assume no responsibility for any opinions and/or statements offered by contributing authors to the publication. Acceptance of advertising material does not constitute endorsement of the products or services offered. We reserve the right to reject any advertising copy or placement. We encourage industry support of this professional organization - its monthly newsletter publication and web site.

Go to: www.MidValleyClaims.org

© 1994-2015, all rights reserved • Association News Network, Inc. • www.AssociationNewsNetwork.com2455 Naglee Rd. #263 . Tracy, CA 95304 • 209.229.8240 • fax 209.229.8328

Please submit articles for consideration by email, to: Bryan Harrison, Publisher

[email protected] • 925.708.5569

For Advertising opportunities and information, contact: Lynna Harrison, New Accounts Manager

[email protected] • 925.785.7021

POSITIONS AVAILABLECLAIMS INDUSTRY PLACEMENTSGary E. Mingus, GEM Search Group provides both Temporary, Temp to Hire and Direct Hire placements in the Insurance Industry also, placing Vendors related to the Insurance Industry. Call Gary Mingus 866-935-4426 or email to [email protected]. Serving the Insurance Industry since 1995.

PROPERTY RESTORATION ESTIMATORS/PROJECT MANAGERSBELFOR Property Restoration is seeking the best Property Restoration Estimators/Project Managers to join our team. Our Sacramento, Modesto, San Jose, San Francisco and Santa Rosa locations are expanding in both large loss and small loss opportunities. Restoration, Construction, Insur-ance Program, and Xactimate experiences preferred. We offer stability, world class training, travel, company vehicle, virtually boundless career opportunity, and a full benefit package. Applicant information will be viewed with absolute confidentiality by GM level only E-mail resume to: [email protected]

Submit Your Job Connection ad to:Choose from Four (4) Monthly Editions - Three Print + Online Edition:

Up to 50 words just $45 (just 50¢/word thereafter)

Run Your Ad Network-Wide for a net rate of just $144/mo.Next Deadline for submissions is March 27, 2015

call 209-229-8240 or fax FAX# [email protected]

Page 7: Mid-Valley Claims Association - March 2015

Mid-Valley Claims Association News Network • March 2015 7

Business Loss Claims at February MVCAcontinued from page 2

Understanding your insured's business is crucial to coming up with an equitable assessment. He advised to be aware that dif-ferent types of businesses can have different type of impacts. There are Service, retail and manufacturing businesses.Retail business suffer differently according to the time of the year. Jim said " The Constant Dilemma is What should I ask for"? How much info do I need?How long is the restoration Period? Rule of thumb is if loss is days long, get weeks of data. Loss weeks long you need Months of data, Loss is months you need years of data.You need to ask for a detailed pre-loss annual income statement.The 50/50 raffle drawing prizes were won by Jose Solorio of Servpro An-tioch $35. andClaudia Cervantes of Golden Bear Insurance $15.

Above: Forensic Accountant Jim McCurley discussed the ins and outs of Business Loss Claims at the February 20, 2015 MVCA luncheon meeting.

Left: Ken Turnage, owner of K2GC, had numerous quality questions about business-related issues.

Page 8: Mid-Valley Claims Association - March 2015

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Mid-Valley Claims Association 2015 Membership Drive Is ON!

Join NOW at: www.MidValleyClaims.org