11/4/2015

Mid-Plains Community College (MPCC)

Learning Resource Centers 2014-2015 Annual Report

Fiscal Year (7/1/14 – 6/30/15)

Tina Walker, Area Director of Learning Resources MID-PLAINS COMMUNITY COLLEGE

LRC North Platte

Von Riesen Library McCook

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MPCC

Library Annual Report

July 1, 2014 – June 30, 2015

TABLE OF CONTENTS

Table of Content………………………………………………………………………………………………………..p. 1

Director’s Message........................................................................................................ p. 2

Mission Statement/Staffing.………................................................................................. p. 3

Availability/Major Accomplishments…..………………........................................................p. 4

Service/Continued Ed & Statistical Summaries of Operations…....................................p. 5

Learning Objectives & Outcomes Data Matrix.............................................................. p. 6

Door Counts & Checkout Statistics ………………………………………………………………………..….p. 7

Database Usage Statistics…………….……………………………………………………………………………p. 8

Database Chart/Financial Reviews/Personnel Summary……………………………………………p. 9

Objectives for Year/Future Goals.................................................................................p. 10

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Director’s Message

The 2014-15 school year has been a year of analyzing and evaluating the pathways for our

resources. The libraries have a unique task of trying to make access to all library resources the same

among the student population. As we have 28% of our MPCC students taking courses online, we spent

the year focusing on providing online services to all students, regardless of location. Our mission

statement says one of our priorities is to provide, “ease and continuity of access to library resources in

all formats”. In order to meet this goal, we made several changes to our services to provide access to all

student, staff and faculty, especially at the extended campuses.

The first item we tackled was partnering with the extended campus locations to provide

materials to students on their campuses for courses. A faculty member requested additional copies of

items to keep at extended locations, so we made arrangements to purchase new copies and ship them

to the extended campus locations for semester use. We also worked with their staff to send Interlibrary

Loan items to their patrons free of charge, and to let the patrons return them to the extended campus

staff as a drop off location. The library staff also increased the Library Instruction sessions at the

extended sites. So we drive to their locations to provide LI. And we provide videos and online tutorials

for patrons to use our resources through our website. These tutorials and videos, combine well with our

online chat service to provide information and knowledge to all patrons regardless of location.

We are aiming to increase the support services to benefit the students at the extended sites to

help make them feel more included in MPCC as well as be more successful on their journey to degree

completion. Sometimes online students need a little extra support to feel included and a part of a

bigger organization. Retention of all students is important to MPCC, so the library continues to try and

be a leader in supporting this goal of the college. Over the next year, we will be running surveys to

evaluate our services, and hope to receive good marks from patrons.

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This annual report is for the Learning Resource Centers located at von Riesen Library on

McCook campus and the Learning Resource Center (LRC) on the North Platte south campus;

both campuses are a division of Mid-Plains Community College. These campuses share an

online Integrated Library System (ILS) called Agent VERSO4, as well as print and electronic

materials. This ILS system recently underwent a complete overhaul in the summer of 2014,

moving from a Flash-based platform to an HTML5 platform. This allows the library catalog and

website to function on any and all devices.

MISSION STATEMENT

The Mid-Plains Community College (MPCC) Learning Resource Centers (LRCs) provide high

quality collections, staff, services and physical spaces that support the study, teaching and

research needs of MPCC students, faculty and staff, and promotes the effective use of these

resources.

In fulfilling this mission the LRCs are guided by principles and priorities that include: • Focus on the MPCC curriculum

• Support lifelong learning by teaching information literacy • Developing competency skills as integral to an MPCC education • Ease and continuity of access to library resources in all formats • Continuing education and development of library staff • Collaboration with campus departments, academic libraries and other partners • Respect for individuals, for diverse points of view, and for the free exchange of ideas • Confidentiality of library records and privacy of library users • ALA Bill of Rights

STAFFING The von Riesen Library employs one day-time full-time Library Technician II and two part-time

library assistants (days-28 hours/week and nights-24 hours/week). The LRC employs one full-

time day-time Library Technician II and three part-time library assistants (days-28 hours/week,

nights-24 hours/week, and morning-16 hours/week). The Area employs one full-time Area

Director of Learning Resources that is housed in McCook, but travels to North Platte. (See chart

A below)

Area Director

LRC FT Days

PT DaysPT

MorningsPT

Evenings

von Riesen FT Days

PT DaysPT

Evenings

Chart A

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AVAILABILITY The LRC and von Riesen libraries are open 69.5 hours per week during regular semesters, 77

hours during two weeks prior to finals, and 40 hours per week during the summer. The hours

are as follows:

The Area Director and the LRC Library Technician II also provide Library Instruction when

requested by faculty or students, both on campus and at the extended campus sites. This

ranges from as early as 8:00 am – 9:30 pm mostly during the weekday but sometimes on

weekends.

MAJOR ACCOMPLISHMENTS All library employees had to learn the new photo ID system and all the rules and regulations for

card usage, printing, and billing.

All employees had to relearn the ILS Agent VERSO due to a complete overhaul of the library

system. This meant relearning the backside for technical services as well as relearning how to

use the system as a “patron” for instructing all users on how to use the new system

Presented at faculty department meetings on library resources.

Assisted with Move-in day on weekend for IDS on both campuses.

Increased the EBSCO database package to the Jr. College package at a significant discount.

Began the memorabilia project planning stage and item sorting.

Brenda, Sky and Tina trained how to apply holds in the Jenzabar module for library holds.

Von Riesen staff assisted with FCCLA conference.

The JOVE database was purchased as a trial run for science.

Von Riesen hosted the Transfer Day

Rewrote all library procedures for approval at cabinet.

Tina and Sky assisted the MLT program with accreditation.

Held a joint meeting with all the community college libraries to review OCLC’s WMS system and

other OCLC products.

Tina completed the emergency bag updates and AED battery replacements.

Von Reisen hosted the “Put It Where You Want It” T-shirt event.

Purchased 2 mobile device charging stations – 1 for each campus.

Tina developed the tech session for Orientation Day.

Tina, Brenda and Sky attended training for the new PCard system.

Monday – Thursday 7:30 am – 9:30 pm (11:00 pm for finals)

Friday 7:30 am – 4:30 pm

Saturday CLOSED

Sunday 5:00 pm – 9:30 pm (11:00 pm for finals)

Chart B

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SERVICE/CONTINUING EDUCATION Tina served on the Strategic Enrollment Action Committee for AQIP, Assessment AQIP,

Orientation committee, Graduation committee, Online Tutoring committee, and Safety

committees.

Tina served on the Board of Directors and Communications Committee (Co-chair) for MPLA.

Brenda served on the AQIP Core team, Internal Customer Service Team, and the Classified Staff

Negotiation Team.

Sky served on the Online Tutoring committee, Orientation and Graduation committees.

Sky served on the RVLS (now CPLS) Board of Directors as Secretary.

Tina and Sky attended MBLGTACC in Illinois with the GSA students.

Tina presented at NETA, NLA, and MPLA on Change Management.

All library staff attended numerous programs, webinars, online classes, and presentations on

library related topics such as customer service, processing, cataloging, teaching online,

communication, etc… Some of the sessions included topics such as Assessment, Copyright,

Online Learning Environments, Data Analysis, and Learning Commons Design.

STATISTICAL SUMMARIES OF OPERATIONS LRC

Number of print checkouts (including books, magazines, laptops, CDs and DVDs): 2,435 (see chart D pg 7). INCREASED.

Processed 109 borrower requests and 98 lender requests for Interlibrary Loan - total 207.

Door counts totaled 41,987 visitors to the LRC, which made an average of 3,498 people/month and 116 people per day (see chart C pg 7). DECREASED. *

von Riesen

Number of print checkouts (including books, magazines, laptops, CDs and DVDs): 1,176 (see chart D pg 7) DECREASED.

Processed 50 borrower requests and 33 lender requests for Interlibrary Loan – total 83.

Door counts totaled 38,307 visitors to the von Riesen library, which made an average of 3,192 people/month and 106 people per day (see chart C pg 7). INCREASED.

Combined LRCs

21,366 items were added to the library’s collection, 5,024 items were edited, and 9,093 items were deleted.

Library instruction was given to 84 groups and 143 individuals for 207 total sessions. Increased by 150 sessions.

LibGuide views increased to 5,686. INCREASED by 2,480 views.

Online Library H3lp chat was 239 sessions. INCREASED by 115 sessions.

Faculty requests for material reached $1,494.35 and ALL requests were approved.

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Assessment Data 2014-15

Goal 1. - Supporting information literacy *-door counter batteries died minimum 30 days.

AQIP # Goal 2014-15 2013-14 2012-13 2011-12 2010-11

Database usage (searches) 1 & 5 100,000 88,321 71,146 58,659 n/a n/a

Print / electronic circulation (searches) 1 & 5 4,000 / 10,000 3,611 / 4,039 3885 / 4365 994 / 7718 242 / 670 n/a

LibGuides views 1 & 5 6,000 5,686 3206 2337 n/a n/a

Library Instruction sessions 1 & 5 220 207 57 71 n/a n/a

# books read on own _ CCSSE report 1 & 5 3 n/a 1.91 n/a n/a n/a

Goal 2 - Growing relationships with faculty to assist in realigning library services with curriculum needs

AQIP # Goal 2014-15 2013-14 2012-13 2011-12 2010-11

# Of LibGuides 2 & 5 40 14 10 5 1 0

Faculty survey 2, 5 & 6 25% resp rate N/A N/A N/A N/A N/A

Faculty requests for materials/form 2 & 5 $1000 1,494.35 920.77 n/a n/a n/a

Goal 3 - Establish the library as the campus support /information center

AQIP # Goal 2014-15 2013-14 2012-13 2011-12 2010-11

Increase door counts 1, 2 & 5 40,000 MC 50,000 NP

38, 307* MC 41,987* NP

34,790 MC 50,958 NP

26295* MC 40,558 NP

34,613 MC n/a NP

30,503 MC n/a NP

increase statistics for non-library related ? 2 & 5 300 187 n/a n/a n/a n/a

Goal 4 - Evaluating, maintaining, and building a quality print/online collection to support research and curriculum needs

AQIP # Goal 2014-15 2013-14 2012-13 2011-12 2010-11

Print materials usage 4 & 5 4000 3611 3885 994 242 n/a

Review age of collection – purchase new print materials (avg age of books)

4 & 5 1980 MC 1995 NP

1977 MC 1989 NP

1956 mc 1986 np

1956 mc 1986 np

n/a n/a

Goal 5 - Providing all students with ease of access to all library materials; print and electronic

AQIP # Goal 2014-15 2013-14 2012-13 2011-12 2010-11

Patron upload statistics 1, 2 & 5 8000 7791 7557 128 N/A N/A

Print materials usage statistics 1, 2 &5 4000 3611 3885 994 242 n/a

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LRCs Door Counts

2011-12 2012-13 2013-14 2014-15

34657 64813 85748 80,294* *door counter broke at each campus for minimum of 4 weeks during 2014-15 *LRC impacted by closure of the food service option in McDonald Belton building

LRCs Checkouts 2011-12 2012-13 2013-14 2014-15

2284 2930 3885 3611

0100020003000400050006000

1 2 3 4 5 6 7 8 9 10 11 12

LRC 1022 2530 5038 4955 3785 3881 4863 4799 3746 4463 1564 1341

VRL 1314 2575 5113 4794 3395 2871 3437 3602 3660 4540 1750 1256

# p

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Month

Door Counts 2014-15 FR LRC and von Riesen Library

LRC VRL

0100200300400

1 2 3 4 5 6 7 8 9 10 11 12

LRC 44 100 218 314 262 323 200 232 245 210 207 80

VRL 34 190 127 89 94 77 220 81 129 68 25 42

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ecko

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Month

Checkouts 2014-15 FY LRC and von Riesen Library

LRC VRL

Chart D

Chart C

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Area Database Usage statistics (see chart E below)

The most used database was Academic Search Premier with 28,646 searches, followed by Films on Demand with 6,846. 3rd most used is OmniFILE at 6,363 searches.

Our least used databases are Business Insights Global with 366 searches and Gale Virtual Reference with 397.

Name of Database 2011-12 2012-13 2013-14 2014-15

AccessScience 91 90 854 1115

EBSCO package

Academic Search Premier 16880 25,960 29443 28,646

AHFS Consumer Med Info n/a n/a n/a 1121

Biography Reference Bank n/a n/a n/a 1226

Business Source Premier n/a n/a n/a 1594

CINAHL (nursing) 12948 4,709 3860 6008

eBook 589 7,718 4365 4039

ERIC n/a n/a n/a 2319

GreenFILE n/a n/a n/a 1268

Health News n/a n/a n/a 707

Health Source – Cons Edit n/a n/a n/a 2551

Health Source – Nurs/Acad Edit n/a n/a n/a 3574

Literary Reference Center 1492 1,210 1649 1704

MasterFILE Premier n/a n/a n/a 1693

MEDLINE n/a n/a n/a 3712

Military & Govt collection n/a n/a n/a 1551

Newspaper Source n/a n/a n/a 2578

Omnifile 7204 18,365 18116 6363

Nursing Reference Center 9655 3,013 2431 772

Professional Devel. Collection n/a n/a n/a 1262

Regional Business News n/a n/a n/a 1050

Religion & Philosophy n/a n/a n/a 1140

Vocational & Career Collection n/a n/a n/a 1047

Films On Demand 1216 3,984 7908 6846

LexisNexis 1511 1,158 1234 2133

GALE databases

Opp. Viewpoints 1483 1,855 5029 5743

Business Insights Global n/a 62 557 366

Virtual Reference Library n/a n/a n/a 397

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FINANCIAL REVIEWS

Area

Upgraded to the Jr. College package in EBSCO for $4,680.

Spent $1,494.335 on faculty materials request for curriculum support materials. No requests were denied.

Tina won a $400 grant from the Republican Valley Library System. The grant funds were used to offset the costs of conference and travel.

Total spending for the year was $83,076 for cost centers 6110 to 6715. Our largest expense was $42,800 for electronic subscriptions cost center 6110 which included the EBSCO database subscription of $27,785.

PERSONNEL SUMMARIES LRC

Tara Naughtin started as the morning part-time Library Asst. in October 2014 and left April 2015 to become the Vice President’s assistant full-time.

Monique Myers returned to work for us in June 2015 as the morning p/t Library Asst.

Ronda Buntain was hired as the evening p/t Library Assistant in September 2014 and left March 2015.

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2013-14 2014-15

Chart E

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von Riesen

Mark Dickinson joined the von Riesen team in March 2014 as the evenings p/t Library Assistant and left in October 2014.

Jasmine Dimas started as the evening p/t Library Assistant in December 2014.

OBJECTIVES FOR THE YEAR JUST COMPLETED LRC

To finish the inventory process. Continue with weeding and collection development of

print and electronic resources.

To attend and complete Nebraska Library Commission classes

To update the Nursing collection for accreditation standards.

von Riesen

Review print collection to prepare for another weeding. Continue with collection

development of the print and electronic resources.

Catalog music department materials for cataloging (over 16,000 pieces catalogued).

Add additional computers to the available student computers.

Area

To meet with and extend services to extension campuses.

Continue work on the community college shared wiki. To review and edit more than 45,000 e-books.

Implement a faculty and patron online request form

FUTURE GOALS AND NEEDS LRC

Continue to increase the Key Performance Indicators.

Continue faculty outreach and increase Library Instruction sessions.

Continue to review Nursing Library and Admin Library additions.

Work with Nursing Department to prepare for Nursing Review.

von Riesen

Updating the print collection to make it comparable to other community colleges.

Continuing to seek student workers and grant funding for collection development.

Work with Student Success Center to provide materials and assistance.

Area

Further evaluating database and e-resource usage and needs.

Meet with the faculty to understand and fulfill needs based upon each department.

Continue to collaborate with other community college libraries.

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Continue to educate staff on customer service, library processes, and communication

skills (offer courses through the Nebraska Library Commission).

Continue to serve on the Nebraska, Regional, and National Library Associations.

**************

American Library Association Code of Ethics: I. We provide the highest level of service to all library users through appropriate and usefully organized

resources; equitable service policies; equitable access; and accurate, unbiased, and courteous responses

to all requests.

II. We uphold the principles of intellectual freedom and resist all efforts to censor library resources.

III. We protect each library user's right to privacy and confidentiality with respect to information sought or

received and resources consulted, borrowed, acquired or transmitted.

IV. We respect intellectual property rights and advocate balance between the interests of information users

and rights holders.

V. We treat co-workers and other colleagues with respect, fairness, and good faith, and advocate

conditions of employment that safeguard the rights and welfare of all employees of our institutions.

VI. We do not advance private interests at the expense of library users, colleagues, or our employing

institutions.

VII. We distinguish between our personal convictions and professional duties and do not allow our

personal beliefs to interfere with fair representation of the aims of our institutions or the provision of

access to their information resources.

VIII. We strive for excellence in the profession by maintaining and enhancing our own knowledge and

skills, by encouraging the professional development of co-workers, and by fostering the aspirations of

potential members of the profession.