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Microsoft Teams User Group RoadshowNovember/December 2017
Chat, calls & meetings
for today’s teams
Integrated Office 365 apps
Customizable and extensible
Enterprise security,
compliance & manageability
Customer Support
• Enable continuous knowledge sharing
between shifts
• Provide visibility into customer escalations
• Search for solutions across conversations
• Speed up issue resolution with various
subject matter experts
Get guidance on these and other scenarios in the FastTrack Productivity Library
Engineering
• Enable continuous discussion across a
distributed team
• Discuss ideas and requirements, gather
inputs in the open
• Store standard documentation and files
• Integrate with developer tools like Jira
Finance
• Prepare earnings release with cross-
functional stakeholders
• Streamline data consolidation and analysis
• Store budgeting documentation and files
• Share economic trends and news
Human Resources
• Drive alignment on job descriptions and
streamline interview processes
• Plan and prepare new employee onboarding
• Engage distributed employees in training
• Share department resources and
documentation
Marketing
• Coordinate campaigns and event tasks
• Share the latest content drafts for feedback
• Get automated reports from analytics tools
• Prepare marketing launch across multiple
stakeholders
Sales
• Get quick answers from PMs and Sales Ops
• Share key customer wins
• Get lead notifications and deal mentions
• Share latest company, product and
competitor news
Operations & Project Management
• Streamline project communication and tools
• Provide status updates, get feedback, coordinate tasks
• Share files and collaborate on deliverables
• Get new project members up to speed quickly
Skype for Business to Microsoft Teams Capabilities Roadmap
October 24, 2017
Contents4 Messaging Features
5 Meetings Features
6 Calling Features
7 Resources
Legal Notice
This document reflects Microsoft’s current expectations about Skype for Business capabilities coming to Teams.
However, dates and individual features may change and should not be relied upon in making purchasing decisions.
▪
▪
▪
Intelligent Communications
Available today Coming in 1Q CY2018
Enterprise
grade
• Persistent 1:1 and Group
Conversations
• Team + Channels for Teams
Productivity
• Hide/Share/Mute Chat
Skype for
Business
interop and
federation
• Teams-SfB 1:1 Chat Interop
• Guest Access for External Users
• Contact Groups
• Unified Presence
• Federated Chat between Teams and Skype for Business
• Import Contacts from SfB
Platform
and devices
• Windows, Mac, Edge, Chrome
iOS, Android, Windows Phone
IT Pro
• Messaging Tenant level
policies
• eDiscovery/Hold/Archiving of
Messages
• Messaging Policies
• Message Retention Policies
This document reflects Microsoft’s current expectations; however, dates and individual features may change and should not be relied upon in making purchasing decisions.
Messaging roadmap
Available today Coming in 4Q 2017 Coming in 2Q CY2018
Enterprise
grade
• Schedule in Outlook & Teams
• Private and Channel Meetings
• User Facing Diagnostics
• 80 users in a meeting
• Audio Conferencing (preview)
• Participant Management
• Improved Device Selection
• Audio Conferencing in over 90
countries
• Anonymous Join
• Interactive Troubleshooting
• Lobby Support
• Mute Other Participants
• Broadcast Meetings
• Cloud Recording
• Federated Meetings
• Large Meeting Support (~250)
• Lobby for PSTN callers
• Outlook meeting schedule from other
platforms (OWA, OLK, mobile)
• PSTN Fallback
Collaborative
meetings
• Enable Meeting Lifecycle with
Pre/During/Post
• Desktop sharing
• Conversations
• Immersive Meeting Experiences
• Application Sharing
• Give and Take Control in sharing
• PowerPoint Load and Share
• Whiteboard and Meeting Notes
Platform
and devices
• Windows, Mac
• Mobile: iOS and Android
Meetings
• Edge, Chrome Browser Support for
meetings
• Enable VTC Interop Services*
• Skype Room Systems Support*
• Surface Hub Support
• Trio 1 Touch Teams Meeting Join*
IT Pro• Call Quality Diagnostic Portal
• Tenant Policies• Enable Call Quality Analytics
• Microsoft Teams - User-Level Meeting
Policy
This document reflects Microsoft’s current expectations; however, dates and individual features may change and should not be relied upon in making purchasing decisions.
* Capability has third party dependencies
Meetings roadmap
Coming in 4Q CY2017 Coming in 2Q CY2018 Coming in 4Q CY2018
Enterprise
grade
• Boss and Delegate Support
• Call Queues
• Consultative & Safe Transfer
• Do not Disturb breakthrough
• Distinctive Ring
• 1:1 to Group Call Escalation with
Teams, Skype for Business, and PSTN
participants
• Forward to Group
• Organizational Auto-Attendant
• Transfer to PSTN Call
• Hybrid connection to Teams
• Call Park
• Group Call Pickup
• Location-based routing
• Shared Line Appearance
Skype for
Business
interop and
federation
• SfB-Teams Calling
• Teams Interop Policies
• Call Support between Teams &
Skype Consumer
Platform
and devices
• Windows, Mac, Edge, iOS, Android
• USB HID
• TTY Support
• Support for existing certified SIP
Phones*
IT Pro
• SfB-Teams Interop Policies
• Call Quality Diagnostic Portal• eDiscovery Enhancements
This document reflects Microsoft’s current expectations; however, dates and individual features may change and should not be relied upon in making purchasing decisions.
* Capability has third party dependencies
• Blind Transfer
• Call Blocking
• Call Forwarding
• Caller ID Masking
• e911 Support
• Extension Dialing
• Translate user input to standard format phone #
• Hold
• Multi-call Handling
• Out of Office Support
• Simultaneous Ringing
• Speed Dial
• Suggested Contacts
• Voicemail
• Enable Existing Calling Plan Support
Calling roadmap
Go Local Plan - Data residency and special clouds
Workload 4Q CY2017 1Q CY2018 2Q CY2018 2H CY2018
Data residency
(customer data
at rest in-country)
• United Kingdom • India
• Australia
• Japan
• Canada
• China
• (In-region to In-country migration)
US Government • GCC
• GCC High
• DoD
Multi-Geo Support• Multi-geo support
Skype for Business
Microsoft TeamsSkype for
Business Online
Bringing together Skype for Business and Teams
Commercial On-Premises
Skype for
Business Server
Commercial Cloud (Office 365)
Bringing together Skype for Business and Teams
Microsoft Teams
Commercial On-Premises
Skype for Business
Commercial Cloud (Office 365)
Server for voice, video and meetings
Skype for Business client
What’s changing What’s not changing
Fewer apps, richer experiences
Higher quality voice, video and meetings
Rapid innovation of UC capabilities
Skype brand surfaces in Teams voice and video
More intuitive communication services names
Commitment to Skype for Business Server
Commitment to cloud voice and video
Commitment to compliance standards
Premium value in E5 and comms services
Support for 3rd party devices and solutions
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Existing
Plan your transition to Teams
Engage your account team, FastTrack, and partners
for guidance and support along the journey.
Review the roadmap
Evaluate your needs relative to timing and
capabilities on the Microsoft Teams roadmap.
Use Skype and Teams side by side until Teams fully
meets your needs.
https://products.office.com/en-US/business/
office-365-roadmap
http://aka.ms/skypeandteams
Microsoft Teams resources
New
Learn about Teams
Explore the benefits of the hub for teamwork in
Microsoft 365.
Try Teams
Download Teams today.
http://aka.ms/successwithteams
https://products.office.com/en-us/microsoft-
teams
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230Staying Connected
Join the Microsoft Teams Community at: http://aka.ms/msteamcommunity
Next Ask Microsoft Anything event (AMA): 10/25, 9 a.m. PST
Preview Opportunities:
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Discussion
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