Microsoft Systems Management : System Center

Andrew DriverPartner Technology Specialist

Industry TrendsMacro Trends Current Indicators

• #1 CIO priority in 2008 (up from #17)Virtualization AccelerationVirtualization Acceleration

Compliance

IT Service Management

Anywhere Access

Software as a Service

• CIOs expect 10% of IT budget to be dedicated to compliance

• IT orgs can currently only correlate 30% of IT alerts to business problems

• Converged mobile phones (Smartphones) growing two times faster than mobile PCs

• >1/3 of TDMs interested in using SaaS to supportcustomer-facing business processes

Data Center Build Outs • 74% of enterprises mandate all servers must reside in the data center

78% Maintenance78% Maintenance

22% New22% New

ImplicationImplication • 78% of IT budgets spent on maintenance activities, trends increase pressure

System Center Solutions: People, Process, & Technology

Desktop & Device Management

Data Center Management

Mid-Market

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Open Standards

Virtualization Technology

Windows Platform

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Microsoft Consulting Services

Management Packs

Partner EcosystemKn

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Solution Accelerators

Connectors for Interoperability

Microsoft Operations Framework (MOF/ITIL)

Data Center Management Solutions

Automated Provisioning and Updating of Physical and Virtual EnvironmentsServer Consolidation Through Virtualization

Proactive Platform MonitoringApplication & Service Level MonitoringInteroperable and Extensible Platform

Configuration Controls and ReportingCentralized Security AuditingComprehensive Security & Identity and Access Mgmt

Business Continuity Through Virtualization MgmtBackup and Recovery of Physical and Virtual Resources Disaster Recovery

Configuration Management

End to EndMonitoring

Server Compliance

Data Protection and Recovery

Simplicity• Simplified setup and UI• Cost effective infrastructure• Advanced Task Sequencing and improved scheduling• Native support for device management

Deployment• Unified client/server deployment of Windows OS • Core Windows Vista technologies• Vista and Office 2007 centralized upgrade assessment/resolution• Offline media support for full offline provisioning

Security• Full mutual authentication between client/server • Network Access Protection (NAP) integration• Enterprise vulnerability assessment• More efficient infrastructure

Configuration• System Definition Model (SDM)• Regulatory compliance reporting• Tight integration with Software Updates Management (SUM)• License and asset management

Not only does Systems Management Server reduce the effort required to help keep user desktops secure, but it also reduces security risk because we can push out security updates much faster than before.

- Matthew O’Neill, Group Head of Distributed Systems, HSBC Global IT Operations

A comprehensive solution enabling you to provide relevant software and updates to users quickly and cost-effectively.

Configuration ManagementAutomated provisioning and server consolidation through virtualization

Challenges AddressedChallenges Addressed

“We understood that if we consolidated servers we would reduce energy consumption. [System Center is a] one-stop, single-point approach to managing hundreds of Virtual Server–based virtual machines and all the hosts, while also easily performing physical-to-virtual migrations.”

- Jason Foster, Systems Architect Sr. Manager of Technology, Continental

• Power, space and maintenance costs forcing more efficient use of resources

• Dispersed servers and applications difficult to manage and update

• Power, space and maintenance costs forcing more efficient use of resources

• Dispersed servers and applications difficult to manage and update

• Manage virtual machines to consolidate physical servers

• Provision operating systems, applications, and patches in the data center

• Manage virtual machines to consolidate physical servers

• Provision operating systems, applications, and patches in the data center

Key CapabilitiesKey Capabilities

Server ComplianceConfiguration controls and centralized audit of system security

Challenges AddressedChallenges Addressed

SAS 70 is a huge initiative for us with regard to our data centers and all of our applications, and SOX is obviously important as well. With [System Center] my team has reduced the amount of time that we spend collecting security log information. For example, we just completed an investigation and pulled the security report in less than 5 minutes. In the past it would have taken days.”

Jeff Skelton, Manager, Enterprise Management Center, Stewart

• Increasing compliance and audit requirements associated with business policies and regulatory requirements

• Security pressures in the data center

• Increasing compliance and audit requirements associated with business policies and regulatory requirements

• Security pressures in the data center

• Create, maintain and report on configuration controls for the data center environment

• Gather and report security related events

• Manage identities and access and improve security in the data center

• Create, maintain and report on configuration controls for the data center environment

• Gather and report security related events

• Manage identities and access and improve security in the data center

Key CapabilitiesKey Capabilities

Power Management Group Policy and granular fine tuning

Watt

Desktop Management SolutionsStreamlined Application and Desktop Delivery

Optimized Client Health and Performance

Ease User Access Without Compromise

Adaptive Application Delivery

Managed client application delivery via traditional and virtual methods

Simplified Windows Vista Deployment

Automated OS deployment via image standardization

Client Infrastructure Monitoring

Client health monitoring and proactive issue identification

Remote PC Diagnostics & Repair

Zero-touch remote diagnosis and remediation with Intel® vProTM

End-Point Security Management

Enforced compliance with system health policy definitions via remediation

Configuration Compliance

Assess systems compliance against established configuration baselines

End to End Service Monitoring• Proactive management of IT services • Integrated monitoring

Best of Breed for Windows• Reduced problem-resolution time• Reduced TCO of Windows environment

Increased Efficiency and Control• Improved time to value • Reduced IT management complexity

“We’ve always run IT lean and mean, so that won’t change with Operations Manager. We’ll just run IT better—and enable the company to make more money.

-Robert Fort, Chief Information Officer, Virgin Megastores USA

An end-to-end service management solution that helps you easily monitor your IT services and gain greater control of your IT environment.

End to End MonitoringProactive platform, application and service-level monitoring

Challenges AddressedChallenges Addressed

“I can provide our system administrators with more in-depth monitoring and more explicit alerting. We can configure server reports to show downtime warnings, downtime events, and the start time and end time of every occurrence. We can also quickly learn why a server experienced downtime—whether it was a power outage, a hardware or software malfunction, or a server maintenance issue.”

Paul Johnson, Windows Monitoring Architect & Systems Engineer, Gates Corp

• IT services, applications and servers must run smoothly

• Increasing pressure for service levels that ensure optimal uptime and responsiveness

• IT services, applications and servers must run smoothly

• Increasing pressure for service levels that ensure optimal uptime and responsiveness

• Proactively monitor availability, performance and configuration across heterogeneous platforms

• Perform deep application and service-level monitoring

• Proactively monitor availability, performance and configuration across heterogeneous platforms

• Perform deep application and service-level monitoring

Key CapabilitiesKey Capabilities

ERP Application

Databases

Order Tracker DB

Servers Web Servers

DN-App1 OTW-IIS-01 OTW-IIS-02

Continuous Data Protection for Windows Application and File Server Protection

• One-click lossless application recovery • Easy-to-manage and robust disk/tape

back-end platformRapid and Reliable Recovery

• Data recovery in minutes without IT intervention• Easily accessible disk-based solution

Advanced Technology for Any Enterprise• Comprehensive and seamlessly integrated disk and tape • Data protection solution for most demanding

Windows, SQL, Exchange, and Vista environments

A server software application that optimizes disk-based backup and recovery

“When a user needs a file restored, they don’t ever have to file a work order or contact the Help desk. They can restore their own file instantly.”

- Robert Bledsoe, Network Architect, Des Moines Public Schools

System Center Data Protection Manager

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Industry WavesBackup and recovery evolution

Version 1.0

� Majority of companies use tape

� Tape one size fits all � Backup once per day � Tape recoveries slow &

unreliable � Administrators do all

recoveries

Today� Disk based protection

becoming cost effective� Archive and

Backup diverge� Recovery in minutes

or seconds� Continuous Protection � End user recovery � Self healing backups

FutureIT Backup

Application Protection

Protected Workloads

Windows 2003 File ServicesWindows 2008 File Services

Exchange 2003Exchange 2007

SQL Server 2000/5SQL Server 2008

DPM 2007

SharePoint 2007

Virtual Server 2005 R2 SP1Hyper-VVmware *

XP DesktopsVista Desktops

DPM 2007

* 95% of Vmware Guest are MS on ESX

SharePoint 2007 & WSS 3.0IIS “Front End”

“Farm” Config dB(SQL)

SharePoint VSS WriterSharePoint VSS Writer

DPM 2007

System StateSystem State

Search(files)

Content Servers (SQL)

VSS for Virtualised Servers

VSS

NT4 Novell

VSS

Hyper-V VSS

Windows Virtualization host-based protectionVirtual Server 2005 R2 today / Hyper-V with DPM2007 SP1

• VSS capable guests = Online backup− no downtime / no agent required− VSS consistent inside

− Windows Server 2003 sp1 or later− New VM Additions

− VSS consistent outside− VHD VSS writer

Windows Virtualization Host

VSSVR

Guest OS instances

Win2003-SQL2005

Linux02

NT4-CustomApp

Windows Virtualization host-based protectionVirtual Server 2005 R2 today / Hyper-V with DPM2007 SP1

• VSS capable guests = Online backup− no downtime / no agent required− VSS consistent inside

− Windows Server 2003 sp1− New VM Additions

− VSS consistent outside− VHD VSS writer

• Non-VSS capable guests = Offline− Hibernate/SaveState virtual machine

− Save state of memory/CPU− VSS shadow copy of VHD’s

− Immediately resume virtual machine− Block level synchronization of VHD changed blocks

Windows Virtualization Host

VSSVR

Guest OS instances

Win2003-SQL2005

Linux02

NT4-CustomApp

Data Protection and RecoveryBackup & restore and business continuity through virtualization mgmt

• High availability and business continuity needed to meet service levels and optimal uptime

• Simple disaster recovery and backup & restoration of data and information

• High availability and business continuity needed to meet service levels and optimal uptime

• Simple disaster recovery and backup & restoration of data and information

Challenges AddressedChallenges Addressed

Key CapabilitiesKey Capabilities

• Dynamically replicate and move virtual machines and applications to distribute workloads in the event of an outage

• Recover and restore the physical and virtual environments in the data center through continuous data protection

• Dynamically replicate and move virtual machines and applications to distribute workloads in the event of an outage

• Recover and restore the physical and virtual environments in the data center through continuous data protection

“We really liked the looks of [System Center] for three key reasons, its disk-to-disk-to-tape design, the fact that we could eliminate full backups altogether and simply take snapshots, and its disaster recovery features.”

Ed Olson, Lead Windows Infrastructure Engineer, AutoNation

Data Center A

Data Center B

Backup and Restore

DPM 2007Continuous Data Protection for Windows Application and File ServersRapid & Reliable Recovery from disk instead of tapeAdvanced Technology for enterprises of all size

with Tape Library

Every 15 minutes

DPM 2007 Server

Online Snapshots (up to 512)

Disk-based Recovery

Offline tape

Tape-based Archive

Active Directory®

DPM ML “Agent”Patented TechnologyVSS enabled Application Integration

DPM Filter – Volume MapChanged blocks noted

File WriteFile Write

VOLUME (actual disk blocks)

Database

Patented Technology

Increased Physical Server Utilization • Deploys multiple virtual servers on 1 physical server• Increases flexibility• Sets up servers for testing• Decreases hardware costs

Centralized Management of Virtual Infrastructure• Uses MOM pack for reporting and health monitoring• Reports on consolidation candidates, utilization trending,

optimization opportunities

Rapid Provisioning of New Virtual Machines • Enables end users to use Self Service Provisioning UI to

request and place VMs • Enables administrators to configure rules and boundaries

for provisioning

A centralized management application solution forMicrosoft virtual server software.

VMVMVMVMVMVMVMVMVMVM

VM VMVMVMVMVMVMVM

VMVM VMVMVM

VM

System Center Virtual Machine Manager

per OSE per OSE per OSE per Server

Server Management Licensing

Server Management Suite Enterprise (SMSE) per server

Clie

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Included with the SMSE and VMM Enterprise Server

Management License

• Use knowledge-based, automated in-line tasks to deliver rapid, high quality service

• Maximize the use of the IT department’s existing Windows Server expertise

• Out of the box, build on deep domain knowledge from both Microsoft and our strong partner community

• Implement templatedbest practices through Solution Accelerators

• Reduce complexity through seamless management of logical IT environments

• Manage your virtual environments down to the application level

• Improve visibility and control through integrated management

• Manage multi-hypervisor technologies and monitor cross-platform environments

Dynamic IT Management

Questions ?

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Customers tell the best story..

� Microsoft Information Technology � Deployed to protect file servers in 132 branch offices and replace

150 tape restores per month with DPM disk based backup � Estimated $800k in hard savings

� Mediterranean Shipping Company� “DPM 2007 more dependable and flexible backup solution ”� “Backup run 50% faster ”� “ DBA’s can now restore there own data, without tying up IT staff”

� New York City Department of Sanitation, Bureau of Motor Equipment � “Ease of installation and use, handy management and reporting

features, speed of recovery and cost-effectiveness of DPM blow the competition away”

� Shrunk backup from 48 hours to 10 minutes; drastically lowered failed backup jobs and error messages across 30 file servers

� Grontmij Engineering EMEA � "If you're not ready on game day, your opponent doesn't care."

Anything we can do to get recovery done quicker, that's what we were looking for.“

� Protecting multi-terabyte Windows Storage Server device

Enterprise DPML – “Application Agent” – per protected server

Unified support of Microsoft applications SQL, Exchange, SharePoint, & Virtualization – and filesProtect DPM 2 DPM 4 DR – disaster recoveryBare Metal Recovery

Standard DPML = “File agent” per protected Windows Server

No additional “Open File” or add-on modules

DPM Server

Also available as a DPM OEM Appliancerunning on Windows Storage Server

Client DPML“Desktop agent” XP Pro & Vista business

NEW in February Price List

Active Directory®System State

Windows XPWindows Vista

Windows Server 2003Windows Server 2008

file shares and directories

with integrated Disk & TapeDPM 2007

Pricing guidance posted on microsoft.com/DPM

https://partner.microsoft.com/global/licensing