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Microsoft Office Communicator A General Introduction

Microsoft Office Communicator A General Introduction

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Page 1: Microsoft Office Communicator A General Introduction

Microsoft Office Communicator

A General Introduction

Page 2: Microsoft Office Communicator A General Introduction

OCS Components

OCS Components

•Getting Started

• Contacts

• Presence

• Instant Messaging

•Further Outlook Integration

•Video/Audio & Desktop Sharing

• Web Access

Page 3: Microsoft Office Communicator A General Introduction

OCS ComponentsGetting Started

Accessing OCS from the desktop:

•Login with your standard ARU credentials

•Requires OCS ‘client’ installed

•(Web access addressed later)

Page 4: Microsoft Office Communicator A General Introduction

OCS ComponentsContacts

Contacts are the core of the OCS system

All further actions require interaction with your contacts

Page 5: Microsoft Office Communicator A General Introduction

OCS ComponentsContacts – Adding & Selecting

This screen will be displayed on startup by default.

Page 6: Microsoft Office Communicator A General Introduction

OCS ComponentsContacts - Adding

You can locate contacts matching search criteria entered in the Search Box

Results are displayed below the Search Box

Page 7: Microsoft Office Communicator A General Introduction

OCS ComponentsContacts - Adding

Select Contact and Add to a Specific Contact GroupOnly add contacts with whom you will interact regularly

Page 8: Microsoft Office Communicator A General Introduction

OCS ComponentsContacts - Selecting

1. Type in (part) name in search box

2. Highlight contact

3. Right-click on highlighted contact to choose interaction form

1

2

3

Page 9: Microsoft Office Communicator A General Introduction

OCS ComponentsContacts - Selecting

Select Individual Contact, Group Contact or Multiple Contacts (CTRL key) then initiate contact action with Right-click.

Page 10: Microsoft Office Communicator A General Introduction

OCS ComponentsInstant Messaging

The simplest way to Start an Instant Messaging session is to select the Contact(s) and ‘Right-click’ to invoke IM

Page 11: Microsoft Office Communicator A General Introduction

OCS ComponentsInstant Messaging

Or start a Meeting and then Invite Contact(s) to Join

Page 12: Microsoft Office Communicator A General Introduction

OCS ComponentsInstant Messaging

And then commence conversation by typing in the text box

Page 13: Microsoft Office Communicator A General Introduction

OCS ComponentsInstant Messaging

Each Response and Respondent is recorded and time-stamped

Page 14: Microsoft Office Communicator A General Introduction

OCS Components

Instant Messaging

……. and keeps logs

A log of your IM sessions can be held within a standard Outlook folder

Conversation History …………….

Page 15: Microsoft Office Communicator A General Introduction

OCS Components

Instant Messaging

……. and keeps logs

……Requires option setting by User

[There is no systematic message archiving]

Page 16: Microsoft Office Communicator A General Introduction

OCS Components

Presence

Presence is the basis for:

• Successful use of OCS

• Productivity improvement

It lets contacts know the availability and location of Contacts

OCS presents overview at Startup

Page 17: Microsoft Office Communicator A General Introduction

OCS Components Presence Can be set Manually

Setting Presence Status notifies your contacts of your availability

There are a number of ‘Standard’ Status settings

Page 18: Microsoft Office Communicator A General Introduction

OCS Components

Presence Status will also use info. from Outlook calendar to set presence status

Page 19: Microsoft Office Communicator A General Introduction

OCS Components

Presence Status will display messages from Outlook

Hover over a contact to display additional information

In this case, an Out of Office Message from Outlook

Page 20: Microsoft Office Communicator A General Introduction

OCS Components

Further Integration with Outlook

OCS also integrates with Outlook email

In this example, presence information icon shows

- Author ‘Busy’

- Recipient ‘Available’

Page 21: Microsoft Office Communicator A General Introduction

OCS Components

Further Integration with Outlook

Launch the OCS command menu by selecting (right-click) a contact in an email message ……

Page 22: Microsoft Office Communicator A General Introduction

OCS Components

Further Integration with Outlook

The OCS client is held in a window within Outlook

All OCS functions are supported

Page 23: Microsoft Office Communicator A General Introduction

OCS Components

Video Conferencing

By selecting the webcam during an IM session, A Videoconference session will start. All other active OCS sessions (e.g. IM, Presence Management) will remain running alongside.

Page 24: Microsoft Office Communicator A General Introduction

OCS Components

Desktop Sharing

Desktop Sharing provides access to the desktop during an IM session

Leader sets control of the desktop

Note: Other parties will see total desktop

Page 25: Microsoft Office Communicator A General Introduction

OCS Components

Desktop Share

Share your desktop with your contact(s) by

1.selecting the Desktop Share Button

2.The contact is required to accept the request

1

2

Page 26: Microsoft Office Communicator A General Introduction

OCS Components

Desktop Share

You can also give control of your desktop to a contact

Click on the desktop share control box drop-down menu

Select the contact

The Contact will now have control of your desktop !!

Page 27: Microsoft Office Communicator A General Introduction

OCS Components

Web Access – ARU OCS users

https://im.anglia.ac.uk/

If an ARU user has no access to the OCS client software, but has access to a browser the OCS system can be accessed

• Using the web browser

navigate to

•https://im.anglia.ac.uk/

Page 28: Microsoft Office Communicator A General Introduction

OCS Components

Web Access – ARU OCS users

A web version of OCS is presented.

But without

•Audio/Video

•Telephony

Page 29: Microsoft Office Communicator A General Introduction

Questions?