Program GuideEMEA

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Microsoft Academy Program Guide v4 1

Table of Contents

Section 1: Forward..................................................................................................................... 3Section 2: Introducing Microsoft IT Academy Program..............................................................4

Microsoft IT Academy Program Membership:..........................................................................4Membership Year.................................................................................................................... 5

Section 3: Benefits..................................................................................................................... 5Faculty Training and Support...................................................................................................5Faculty Resources................................................................................................................... 6Programmatic Implementation and Support............................................................................6Marketing Support................................................................................................................... 9

Section 4: Requirements............................................................................................................9Eligibility of Academic Institutions..........................................................................................10Deliver training to students of the institution..........................................................................10Follow marketing guidelines when promoting classes...........................................................10Have instructors with MCP certification in the area of course delivery (or have MCT certification)........................................................................................................................... 11Deliver a Microsoft certification course no more than 12 hours per week..............................12Adhere to Microsoft CTEC guidelines....................................................................................12Deliver Microsoft Official Courseware....................................................................................12

Courses Delivered.....................................................................................................................13Adhere to Licensing Agreement............................................................................................13Retain and report on student and faculty records..................................................................14Have an e-mail account and Internet connection...................................................................14Meet hardware/classroom set-up requirements.....................................................................14Minimum instructor workstation hardware requirements........................................................15Facility recommendation........................................................................................................15Complete Academy Membership Agreement and application process..................................15Arrange payment................................................................................................................... 16Passport Security...................................................................................................................16Designate an Administrator...................................................................................................16Agree to site inspections and audits by Microsoft..................................................................16

Section 5: Privacy ,....................................................................................................................17Privacy of Information............................................................................................................17Section 6: Renewals.............................................................................................................17

Section 7: Program Cancellations and Membership Expirations..............................................17Program Cancellations..........................................................................................................17Membership Expiration and Microsoft Cancellations.............................................................17

Section 8: Key Contacts...........................................................................................................18Addendum A: Microsoft IT Academy Program Benefits...........................................................20Program Benefit........................................................................................................................20Faculty Training.........................................................................................................................20

Instructor-Led or Online Faculty Training –............................................................................20Programmatic Support..............................................................................................................20

Discounts on Microsoft Press Books – no bookstore purchasing..........................................20Discounts on Certification Testing –......................................................................................20

Marketing Resources................................................................................................................20IT Academy Program logo and brand guidelines –................................................................20Referrals –............................................................................................................................. 20Online Marketing Resources –..............................................................................................20Press release, print ad, web banner and event templates.....................................................20

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Section 1: Forward

This guide addresses key programmatic and administrative elements that are essential to achieving and maintaining Microsoft IT Academy status. The latest program and certification information can be found at www.microsoftITacademy.com.

If after reading the program guide you have additional questions, please send e-mail to msitacademy@msdirectservices.com.

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Section 2: Introducing Microsoft IT Academy Program

The Microsoft IT Academy Program (the “Microsoft IT Academy Program” or “Program”) is a program designed to allow accredited academic institutions (“Academies” or “Academy”) to deliver to students a premium education on cutting-edge Microsoft® technologies. The training delivered by Academies through the Microsoft IT Academy Program prepares students for academic education tracks, rigorous Microsoft certification exams and for career opportunities as Network Administrators, Technical Support Specialists, Software/Hardware Developers, Design Engineers, and Office Specialists. Microsoft IT Academy Program training is focused on the following Microsoft products:

Visual Studio, Visual Studio.NET Professional, Visual Basic, Visual C++, Visual FoxPro, Visual InterDev, and Visual J++.

Microsoft .NET Enterprise Servers, Windows Server, SQL Server, Exchange Server, Commerce Server, BizTalk Server, Host Integration Server, Application Center Server, Systems Management Server, Mobile Information 2001 Server, and Content Management Servers

Microsoft Operating Systems: Windows 2000 Professional, Windows 2000 Server, Windows 2000 Advanced Server, Windows 2000 Datacenter Server, Windows 2000 Small Business Server, and Windows XP Professional.

Microsoft Office 2000, Microsoft Office XP Professional (IT Pro Plus and Office Specialist Levels Only)

Microsoft IT Academy Program Membership: The Microsoft IT Academy Program is currently available in most countries worldwide.

Microsoft IT Academy addresses the different needs of primary, secondary, post-secondary, vocational and trade or technical institutions, and accredited sources of Continuing Education.

Membership packages are available to each group defined below with tailored benefits and requirements appropriate for each.

In Europe, Middle East and Africa we are applying a two level pricing policy, with the two price levels to be able to address the very different contexts of the local markets across the region.

Markets eligible to Tier 1 pricing are the following: Western Europe, Israel, Northern and Southern Gulf regions.

Markets eligible to Tier 2 pricing are the following: Eastern Europe markets, Baltic markets, Turkey, Eastern Mediterranean, North Africa, Western, Eastern and Central Africa, South Africa.

IT Pro Plus – All accredited academic institutions, including Continuing Education institutions, indicated above. The IT Pro Plus level is designed to provide complete workforce development resources to member schools offering career development from the desktop to the IT professional for degrees and/or certifications: IT Pro (MCP) & Microsoft Office Specialist certification. Membership Fee Tier 1 €3980, Tier 2 €1889.

IT Pro - The IT Pro level is designed to provide benefits leading towards IT careers and/or IT Pro (MCP) certification. This level does NOT include Office (Microsoft Office Specialist) benefits. Membership Fee Tier 1 €495, Tier 2 €399.

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Office Specialist – All accredited academic institutions. The Office Specialist level is designed to provide benefits towards Microsoft Office Specialist certification. This level does NOT include IT Pro (MCP) benefits. Membership Fee Tier 1 €375, Tier 2 €299.

Concurrent membership in the IT Pro & Office Specialist levels will be accepted. No other concurrent memberships will be allowed.

Membership YearMicrosoft IT Academy memberships run on an annual basis with members having the opportunity to join (renew) during two different membership cycles.

January – December July – June

1. New Members may be accepted into the program during any of the first three months of the actual membership year. (e.g. Application accepted January, February or March, membership year begins January 1 and expires December 30; application accepted July, August September, membership year begins July 1 and ends June 30.

Month of Registration

Membership Year Assigned

Jan., Feb., Mar. January-DecemberApr., May, Jun. July-JuneJul., Aug., Sep. July-JuneOct., Nov., Dec. January-December

2. New Members can receive a maximum of 15 months of benefits and a minimum of 8 months of benefits, depending on the month in which the new member applies and the time it takes the applicant to comply with application requirements

3. Registrations may be accepted at any time during the calendar year; however, application fees will not be pro-rated.

4. Neither New nor Renewing Customers will be given the option to sign up for more than one membership period.

Section 3: Benefits

The Microsoft IT Academy Program provides numerous programmatic benefits and support for Academies (IT Pro and IT Pro Plus members only). A Program Administrator must be designated as the primary contact by each Academy to perform the administrative tasks and responsibilities associated with the Academy guidelines. The Program Administrator should read all of the Program documentation provided to fulfill all requirements and maximize the benefits of Program membership.

Unused benefits cannot be refunded or accrued for future use outside of the current membership year.

The available benefits vary by level of membership – IT Pro Plus, IT Pro, or Office Specialist. A chart of benefits is provided in Addendum A.

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Faculty Training and SupportTo enable Academy instructors to meet the high quality standards expected of Program members, and to help prepare them to pass MCP exams (and therefore qualify to teach associated courses) Microsoft IT Academy membership includes faculty training for registered members as set forth below. These training sessions are an opportunity for Academy instructors to stay current in the latest technologies and expand their learning to new technologies, including .NET, SQL, and Windows XP Professional.

IT Pro PlusIT Pro-Plus Program members receive two (2) IT Pro instructor-led training sessions as a member benefit (no Office training is included as a benefit). Each training session may be utilized by a maximum of one (1) faculty member.

IT ProIT Pro members receive a discount towards IT Pro instructor-led training session as a member benefit that may be utilized by a maximum of one (1) faculty member.

Faculty ResourcesIn addition to faculty training, many other tools are provided to support the Academy instructors and Program Administrators. These tools include the following:

Members-only websiteAll membership levels:The Members-only website provides access to program benefits and support for members in the form of tips and advice on how to implement and market their programs, posts of best practices, case studies (institution and student), links to special offers, and links to valuable curriculum tools. The site is Passport protected to ensure the value of the information provided on the site is exclusive to members.

TechNet PlusIT Pro Plus:IT Pro Plus members receive the TechNet Plus Kit and monthly updatesThe TechNet Plus Kit includes:

Beta products (some valid only for limited periods of time) 120-day evaluation versions of Server products: operating systems, SQL Server,

Exchange, .NET Knowledge Base Articles Service Packs Resource Kits Online Technical Training Seminars

TechNet Plus is not available to IT Pro or Office Specialist member levels.

Programmatic Implementation and SupportAll Academy member schools receive resources to assist in implementing a successful IT training program. These resources are accessed through the members-only site. (Note: IT Pro-Plus members also receive a Resource Kit provided upon membership acceptance.

IT Pro PlusProgram Resource KitEach IT Pro Plus member receives a Microsoft IT Academy Resource Kit. The contents include:

TechNet Plus Kit (updated monthly). Program Resource Binder with tab dividers Program Benefits Resource Sheet Workforce Development Resource Sheet

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IT Pro and Office Specialist members have access to the members-only site, where programmatic, technical, and marketing support documentation is posted. However, IT Pro and Office Specialist members will not receive the Microsoft IT Academy Resource Kit.

Consistent and Ongoing Communication with Microsoft

As a part of the Program, all members will receive current information from Microsoft about issues pertinent to their programs. Information is conveyed via e-mail newsletters:

Monthly Microsoft IT Academy Program Newsletter Microsoft in Education Newsletter

Instructional Lab Licensing

Licenses are for student and instructor use for instructional purposes in the lab or classroom only. Licenses may be used for any course in which the software is either the subject of the course, or is a necessary tool to add value to the course. You must keep accurate and complete records regarding the number of Copies of each product you install and provide Microsoft with a report detailing the number of Copies of each product you have installed upon renewal of this Agreement.

Upon purchase of FPP or Enterprise Edition software with Product Activation, Microsoft IT Academy member institutions will be entitled to load the software onto an established number (see table below) of computers in a training lab.

Number of Licenses an IT Academy member is entitled to:IT Pro Plus IT Pro

IT Pro IT Pro100 50

Level IT Pro Plus IT ProPA VL Media: Windows XP ProfessionalVS.Net Professional (No PA)

NOTE: MOC evaluation software may not be used in lieu of purchasing FPP. The Agreement of use of the evaluation software in the student kits is between the purchaser and Microsoft. In the event that IT Academy students have purchased MOC materials (not the institution) as the classroom courseware, the licensing rights apply to the student. In this case the student has the right to load the software in the training lab of the Academy or take the software home. Use of the Product CDs included with MOC are limited to 120 days from the time that they are first installed and each desktop must have its own unique MOC activation code.

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Volume Licensing BenefitsIT Pro Plus and IT Pro Microsoft IT Academy members only will be entitled to:

Order Volume Licensed Media for software containing Product Activation. (NOTE: Currently Windows XP Professional)

Upon purchase of Volume Licensed Media for software containing Product Activation, IT Academy members will be fulfilled one (1) Volume License Key.

Visual Studio.Net Professional Benefits

IT Pro Plus and IT Pro Microsoft IT Academy members will be entitled to:

Order Visual Studio.NET Professional edition

This version of VS.Net does not contain product activation and therefore does not require VLKs

Microsoft Products Covered Under IT Academy LicensingMicrosoft Products

IT Pro Course SoftwareMS Operating System Software Windows® 2000 Professional

Windows 2000 Server Windows 2000 Advanced Server Windows 2000 Datacenter Server Windows 2000 Small Business Server Windows XP Professional

MS Developer Software Visual Studio®

Visual Studio®.NET VS.NET Professional Visual Basic®

Visual C++® Visual FoxPro®

Visual InterDev®

Visual J++®

MS Server Software Microsoft .NET Enterprise Servers Windows Server, SQL Server™ Exchange Server Commerce Server BizTalk™ Server Host Integration Server Application Center Server Systems Management Server Mobile Information 2001 Server Content Management Servers

Additional products may be added in Microsoft’s sole discretion.

The following conditions shall apply to the use of the Copies: (i) the use of the Copies shall be governed by the terms of the End-User License Agreement accompanying the product except that Copies shall neither be resold nor transferred to a third party; (ii) Copies shall only be used for the delivery of, and participation in, training provided by the Academy under the terms and conditions of the Microsoft IT Academy Program; (iii) upon the termination of Microsoft IT Academy Program membership, the rights granted by this section shall cease and

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the Academy shall immediately delete all Copies and shall certify to Microsoft in writing that all Copies have been deleted; and (iv) all Copies shall be true and complete copies of the original Microsoft product including all copyright and trademark notices. 

Academic Pricing for Microsoft CoursewareIT Pro Plus members have the ability to purchase Microsoft Official Curriculum (MOC) and Microsoft Press courseware (IT Pro training materials) at academic pricing receiving discounts off the commercial price. IT Pro Plus members will also receive academic discounts on Microsoft Press books for Office Specialist courses.IT Pro members have the ability to purchase Microsoft Official Curriculum (MOC) and Microsoft Press courseware (IT PRO training materials) at academic pricing receiving discounts off the commercial price.Office Specialist members have the ability to purchase Microsoft Press books for Office Specialist courses at academic discounts.

Student and Faculty Exam Discount

IT Pro Plus and Office Specialist levels Members will receive discounted Microsoft Testing for Office Specialist Certification for students and faculty via Certiport.

For the most current list of exams, refer to the Microsoft IT Academy Program members-only website. To locate a test center or to take an exam, go to www.certiport.com or call (888) 222-7890.

Marketing SupportIT Pro Plus OnlyIT Pro Plus members are provided with Microsoft IT Academy Program branded collateral and marketing tools which may be used in accordance with the Microsoft IT Academy Program Member Agreement. Many valuable marketing templates and tools are located on the members-only website.

Online ReferralsMicrosoft IT Academy members benefit from Microsoft’s marketing engine through the Academy locator, available on the Microsoft IT Academy Program public site www.MicrosoftITacademy.com. This site allows students to locate Academy members by location (country, state or province, and city) or type of institution (i.e. school, 2 year, etc.), as well as by type of classes offered (i.e. IT Pro or Office Specialist training).

Section 4: Requirements

Microsoft is committed to building and supporting the highest quality IT workforce development programs. To that end, certain standards and expectations are set to ensure that schools with the Microsoft IT Academy Program name represent only the best in Microsoft training and development. Students are assured that a Microsoft IT Academy school is distinguished from other schools based on the criteria they have met and the support and development they receive as members. Academies must therefore adhere to the following requirements:

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Eligibility of Academic InstitutionsIT Pro, IT Pro Plus and Office Specialist membership is open to all qualifying accredited academic institutions, including Continuing Education,. Please note that applicants must provide proof of accredited academic status in the form of their department stamp or letter head.

Deliver training to students of the institutionMembers may deliver training to any student enrolled in its institution, including both academic and continuing education departments, whether such courses are provided on a credit or non-credit basis. Faculty training is encouraged at Academy member campuses with no restrictions.

Members may choose to collaborate with the community, including businesses, to deliver contract IT training as long as the format, structure, and advertising of the class satisfy all the requirements of the Program.

Follow marketing guidelines when promoting classesProgram members must follow the set marketing guidelines when promoting classes. The table below describes both appropriate and inappropriate marketing.

Appropriate InappropriateDirect Mailings: Sending a class schedule or marketing

material promoting the Microsoft IT Academy Program to all addresses in a specific postal code.

Sending a complete class schedule to local businesses, without branding of your Microsoft IT Academy, advising that these classes and customized classes are available for employees.

Providing “contract training” to businesses with which the institution has a continuing relationship.

Direct Mailings: Mailing promotional material that

includes Microsoft IT Academy Program language or branding targeted exclusively to businesses.

Mailing IT class schedules that include the Microsoft IT Academy logo or language related to the Microsoft IT Academy Program to businesses suggesting that the institution is a training resource for IT professionals and/or staff.

Promoting “contract training” to high-tech businesses that the institution is not already in a current, active relationship with.

Radio Advertising: Using language to promote your

Microsoft IT Academy Program to the general population.

Radio/Print/Electronic Advertising: Using these vehicles to promote the

Microsoft IT Academy Program to businesses exclusively.

Printed Advertising: Advertising your Microsoft IT Academy

Program in a newspaper that is non-technical using language that addresses the general population.

Advertising your institution in a trade/industry specific publication, NOT bearing Microsoft IT Academy Program language or branding

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Electronic Advertising: Promoting the Microsoft IT Academy

Program to the general population, not to a specific industry or trade.

Promoting your institution to a business that you already have an active relationship with, without using Microsoft IT Academy Program language or branding.

Have instructors with MCP certification in the area of course delivery (or have MCT certification)IT Pro Plus and IT ProInstructors delivering curriculum under the Microsoft IT Academy Program guidelines must be a Microsoft Certified Professional (MCP) in that product area or have MCT certification.

For example, to deliver a Microsoft Windows 2000 course, the instructor must pass the corresponding certification exam. To learn more about MCP and premier certification tracks, visit the members-only site. Schools without a current MCP on staff may join Academy to avail themselves of the faculty training benefit in order to become certified (see Pending Status below). Once an MCP or MCT is on staff or retained as an adjunct faculty member, please notify Microsoft by electronic mail at msitacademy@msdirectservices.com.Refer to http://www.microsoft.com/mcp/ for information on certification exams and how to become an MCP or a Microsoft Certified Trainer (MCT).

Office Specialist membership requires that the Academy courses be taught by a certified Microsoft Office Specialist.

Pending statusIT Pro Plus and IT ProIf the Academy does not have an MCP or MCT on its faculty or has not retained an MCP or MCT as provided below, but meets all other program requirements, the institution will be granted “pending” status for six months in order for the member institution to avail itself of the IT Academy faculty training benefit to become certified. While on pending status the Academy will be entitled to limited benefits. Pending status benefits will not include use of the Academy logo, purchase of student MOC courseware kits and the product license benefit. While an Academy is on pending status, it may NOT use any benefits for the purpose of instructing students. Available benefits may only be used for faculty education purposes in order to facilitate the process of passing certification exams. If during those six months a qualified MCP or MCT is retained to deliver the courses, the remaining benefits will be granted. If at the end of the six-month period a qualified MCP or MCT is not retained to deliver the courses, Microsoft reserves the right to suspend the Academy’s membership until such qualified MCP or MCT is retained. Once a member provides evidence that it has retained an MCP or MCT, full benefits will be made available for the remainder of the membership year.

Partnering with MCTs to fulfill MCP requirementAcademy instructors do not have to be employees of the Academy. At any time an Academy may choose to retain the instructional services of an MCP, or a Microsoft Certified Trainer (MCT) who either works independently or who is affiliated with a school as an employee of a Microsoft Certified Technical Education Center (CTEC). In either case, the Academy Program Administrator is obligated to report the name, MCP ID number, and contact information of the contractor to the Microsoft IT Academy Program Customer Support organization at msitacademy@msdirectservices.com

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Office Specialist members will not be accepted without a Microsoft Office Specialist (formerly MOUS) currently on staff.

Deliver a Microsoft certification course no more than 12 hours per weekIT Pro Plus and IT ProInstructor monitored or facilitated Microsoft courses that are based on either MOC or Academic Learning Series (ALS) materials in a must not exceed 12 hours per week. Self-study and unmonitored time are not included in this restriction. The time spent on supplemental material and content, for example, A+ or Cisco materials, does not count towards the 12-hour limit.

Lab time that is instructor monitored or facilitated is included in the 12-hours-per-week limit. This is a per-course limit. Configuration of the instructional format is at the discretion of the institution, as long as the institution adheres to the guidelines set forth herein. Note: The 12-hour per week rule does not preclude delivery of courses that are part of an academic course of study.

Faculty Training and classes exempt from 12-hour limitThe 12 hour per week rule does not apply to delivery of courses that are part of an academic course of study. Academies may deliver and promote Microsoft courses to their local faculty and staff, for the purposes of developing faculty or to develop technology support personnel within a school system. The 12-hour limit is waived for all faculty development courses which may be delivered within any time frame.

Adhere to Microsoft CTEC guidelinesAcademies may participate as Academy program members in their academic department while concurrently operating as Microsoft CTECs in their Continuing Education departments. When such dual memberships occur, licensing and MOC purchases will be mandated by the terms and conditions of the respective memberships with no cross representation of benefits or requirements. Academy program members and Microsoft CTECs operating out of the same institution must order MOC curriculum through their appropriate purchasing channel using their corresponding member ID number. No cross purchasing or cross returns on courseware is permitted. Use of program branding and advertising will be used exclusively for respective programs with no cross representation. (e.g. CTEC classes offered by the Continuing Ed department may NOT be advertised with the associated branding of Microsoft IT Academy.)Note: Academy institutions operating concurrently as Microsoft CTEC partners will be subject to more rigorous auditing procedures. Maintaining all purchasing and return records of MOC materials, as well as any documentation of benefit use from both memberships will be required.

Academies may choose to partner with a Microsoft CTEC to deliver courses in the condensed format through a continuing education program under the following guidelines:

The Microsoft CTEC will hold public, open-enrollment classes at member Academies within their territory.

The Microsoft CTEC will provide the MCT, courseware, and equipment if the member site does not meet the minimum hardware requirements outlined in the Microsoft CTEC Program Guide.

No Microsoft IT Academy Program language or branding may be used in conjunction with the CTEC course.

Members may only use the Microsoft CTEC branding in association with the Microsoft CTEC organization's name. For example, “Microsoft Certified classes conducted at the University are held in cooperation with ABC Training Co. of London, England, a Microsoft CTEC.”

Deliver Microsoft Official CoursewareIT Pro Plus and IT ProAs a participant in the Microsoft IT Academy Program, members may use any combination of the following types of Microsoft Approved Courseware:

Microsoft Official Curriculum (either instructor-led courseware or self-paced training kits)

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Microsoft Press MSDN® Online Library Microsoft Press Academic Learning Series

Numerous third-party publishers have also developed curriculum suitable for the classroom. These materials may be used to supplement the Microsoft courseware that represents the core curriculum materials.

Note: Due to the sizeable discount given only to Microsoft IT Academy Program members, cancellations and/or product returns will not be accepted once an order is confirmed for MOC materials nor will refunds be issued.

Office SpecialistMembers may use Microsoft Press Office materials courseware available at an Academy discounted pricing for members only. Numerous third-party publishers have also developed curriculum suitable for the classroom. These materials may be used to supplement the Microsoft Press courseware that represents the core curriculum materials

Note: eLearning from MOC: The Microsoft provided viewer can be customized. The viewer that is shipped with the eLearning CD may be modified. This includes customization of the table of contents, changing the color scheme and “look and feel” of the viewer. Strict trademark guidelines prevent organizations from adding their company logo to the Microsoft provided viewer that ships with the eLearning product. If additional content is added to the product for use solely within the training lab, the institution’s logo may be added to the “content pane” of the product, in conjunction with the additional content, to indicate that this is the educational institution’s content. If a logo is added in the “content pane” in this context, descriptive language must be used with the logo to clearly indicate the additional content is provided by the institution. For example, “This content provided by (insert your logo here).” NOTE: eMOC is available in English only.

Courses DeliveredMicrosoft designed the Microsoft IT Academy Program to be flexible and meet almost any school’s academic requirements. Courses include most major IT disciplines such as network administration, programming, Internet technology, and database management as well as courses leading to the Microsoft Office Specialist credential. To assist institutions in selecting courses, Microsoft has prepared a recommended networking curriculum for Microsoft IT Academy Program high schools and colleges. The curriculum is recommended, not mandatory. The recommended roadmaps can be found on the Program members-only site.

Adhere to Licensing AgreementAcademy members at all levels must adhere to all license terms contained in any End User License Agreement accompanying Microsoft Products and such other terms and conditions that may be included in this Program Guide or in the Microsoft IT Academy Program Terms and Conditions. In the event of a conflict between the terms of the documents mentioned above, the documents shall control in the following order: The Program Guide, the Microsoft IT Academy Program Terms and Conditions, End User License Agreement.

Microsoft has recently introduced Product Activation technology on its newest products worldwide. Microsoft Product Activation is an anti-piracy technology designed to verify that software products have been legitimately licensed. The activation process limits copying of the software on multiple machines – one activation is required for each copy of software. To provide Academies the ability to install Windows XP Professional software for training use on multiple machines, members will be able to contact customer support (msitacademy@msdirectservices.com and order a volume license version of any of these products, which come with a Volume License Key. Other products that require activation technology (such as Windows XP Professional) will be made available to IT Academy members

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through customer support as well. Specific instructions for obtaining the Volume License Key are provided on the members’ private web site.

The Volume License Key assigned to the designated Program Administrator, together with the product media, must be kept secure. The designated Program Administrator may disclose the Volume License Key only to those of its employees who are engaged in the installation and support of the Product, and management of the Academy’s compliance with the terms and conditions of the Microsoft IT Academy Program. The Academy will be held responsible for unauthorized use of the Volume License Key and product media. At no time and under no circumstances may the Volume License Key or product media be disclosed or otherwise provided to any student.

Note: The Academic media versions of Visual Studio and Visual Studio .NET integrate product activation. Hence these products may be installed only once on one machine. Alternatively, the standard full package product of Visual Studio (non-academic sku), which can be purchased at any computer reseller, does not require product activation and can be copied on up to 100 or 50 machines, depending on the Academy’s level of membership. Visual Studio .NET Professional (no product activation) is available for purchase through the IT Academy Program Customer Support organization.

Retain and report on student and faculty recordsAcademies will be asked to report data via the online application form, including but not limited to: how many students were trained on Microsoft courses over the previous year, how many faculty members achieved new certification, which courses were offered. Submitting this information is mandatory to complete the registration process. Any data collected will be used for research to improve the Program on an aggregate basis. No individual Academy’s information will be released without the Academy’s consent.

Have an e-mail account and Internet connectionTo ensure ongoing and consistent communication, every Academy must be able to communicate by electronic mail with Microsoft and to connect to the Internet.

Meet hardware/classroom set-up requirementsAll Membership LevelsParticipating Academies must meet hardware and set-up requirements for students and faculty. In addition, certain facility configurations will enhance the learning experience. Below is a chart with suggested hardware requirements for student systems. It is for planning purposes only. Actual requirements are subject to the course delivered. For updated general and course specific hardware requirements, visit the Program members-only site.

Regardless of the level of membership or course level, member facilities must be equipped with one computer for each student enrolled in the course.

Course Level 1 and Office Specialist labs Course Level 2 Course Level 3 Course Level 4

Processor

Pentium II, or equivalent, Personal Computer with processor speed greater than, orequal to 300 MHz

Pentium II, or equivalent, Personal Computer with processor speed greater than, or equal to 400 MHz

Pentium III, or equivalent, Personal Computer with processor speed greater than, or equal to 450 MHz

Pentium III, or equivalent, Personal Computer with processor speed greater than, or equal to 700 MHz

Hard Disk At least 4 GB At least 8 GB At least 12 GB At least 16 GB

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RAM At least 256 MB At least 256 MB At least 512 MB At least 1 GBDVD/CD CD-ROM/DVD CD-ROM/DVD CD-ROM/DVD CD-ROM/DVDNetwork Adapter

10/100 Mbps required*

10/100 Mbps required*

10/100 Mbps required* 10/100 Mbps required*

Sound Card

Yes Yes Yes Yes

Video Adapter

At least 4 MB At least 4 MB At least 4 MB At least 4 MB

Monitor Super VGA monitor (17-inch)

Super VGA monitor (17-inch)

Super VGA monitor (17-inch)

Super VGA monitor (17-inch)

System Bus

PCI bus must meet 2.1 specs†

PCI bus must meet 2.1 specs†

PCI bus must meet 2.1 specs†

PCI bus must meet 2.1 specs†

* The Preboot eXecution Environment (PXE) and floppy boot using Remote Boot Floppy Generator (RBFG) disks are used in current and future classroom builds. All network adapters need to be PXE compliant and Windows 2000 HCL approved to ensure future support.

† ISA bus and supported peripherals are no longer approved.

Minimum instructor workstation hardware requirementsThe instructor's machine must match or exceed level 2 specifications as described in the chart above. In addition, the machine must have Internet access, amplified speakers, and a connection to an SVGA 800x600, 256-color projection display device.

Facility recommendationBelow is the recommended configuration for the best student/faculty experience. Each classroom should have:

Adjustable ventilation system (cooling and/or heating according to regional requirements).

Projection equipment (minimum LCD panel). Projection screen with minimum six-foot diagonal measurement. Ability to darken the classroom for display purposes. Blackboard or whiteboard. Compliance with the appropriate disability legislation as required by law.

Complete Academy Membership Agreement and application processThe program application must contain all required information and a signed copy of the Microsoft IT Academy Program Terms and Conditions document. This Program Guide, the Application form, the Terms and Conditions document, and product End User License Agreements constitute the Microsoft IT Academy Program Member Agreement. Failure of an authorized employee to sign the Microsoft IT Academy Program Terms and Conditions document and return it to the Microsoft IT Academy Program at the following address will result in rejection of the application.

Bertelsmann Distribution GMBHFr. Menzefricke-Strasse 16-18

33775 VersmoldGermany

THE MICROSOFT IT ACADEMY PROGRAM MEMBER AGREEMENT WILL NOT BE BINDING UPON MICROSOFT UNTIL MICROSOFT HAS ACCEPTED AN APPLICANT’S APPLICATION AND HAS PROVIDED APPLICANT WITH A NOTICE OF ACCEPTANCE E-MAIL. Lack of submission of required program documentation within 60 days of online application will result in a cancellation of the application and will require that the applying party submit the application anew when party chooses to proceed with the application process.

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Arrange paymentPayment of the annual membership fee to the Microsoft IT Academy Program may be made via credit card, purchase order, or a wire transfer Any amounts past the agreed due date shall constitute a material breach of the Agreement and shall entitle Microsoft to immediately suspend all benefits until payment is received or terminate Academy’s membership. If customers decide to pay by purchase order this must be received by Microsoft within 30 days of academies receipt of their invoice.

Passport SecurityThe members-only web site is secured utilizing Passport technology. Each Academy is limited to a Program Administrator and three faculty that may access the site. Sharing of Passport accounts is not permissible.

Designate an AdministratorThe online application form requires that a designated Program Administrator be identified as the Academy’s primary point of contact. This person assumes the following areas of responsibility fundamental to the program:

When staff changes occur, updating Academy contact information via e-mail to msitacademy@msdirectservices.com

Updating Academy records with MCP, MCT or Office Specialist faculty name and MCP ID numbers when necessary.

Arranging payment for any purchases made on behalf of the Academy, including but not limited to MOC purchases, enterprise media purchase of Windows XP Professional, Visual Studio .NET Professional, Office 2000, Office XP Professional and the Program fee.

Collecting and reporting of student, faculty, and institution records, as related to the Program.

Maintaining the security of Volume Licensing Keys. Define access rights of three faculty members to secure members-only site Assuring all program and licensing benefits are met in accordance with Academy

Membership Agreement. Responsible for faculty training registrations and benefit usage. Academy contact for any communications about faculty training events, cancellations,

reschedules and payments.

Roles and Responsibilities in Ordering MOCIT Pro-Plus and IT Pro Membership LevelsOne of the most valuable benefits of the Microsoft IT Academy Program is the ability to purchase Microsoft Official Curriculum (MOC) at academic pricing. In order to obtain the materials at the discounted rate, members must be in good credit standing if using a purchase order

Roles and Responsibilities in Ordering Microsoft Press Courseware Microsoft Press Courseware is now available at a special discount for IT Academy members only for both IT Pro training as well as Microsoft Office training. In order to provide this discounted courseware benefit for students, courseware orders must be placed directly by the Program Administrator. Bookstores may order Microsoft Press Courseware but do NOT qualify for the Academy discount that is intended to provide low-cost courseware for students.

Site inspections and audits by MicrosoftMicrosoft employees or Microsoft IT Academy Program managers may periodically attend Academy courses or conduct site inspections. Such inspections may include MOC purchasing, lab licensing, faculty qualifications and all aspects of compliance with program Terms and Conditions. Inspections will be scheduled with the Program Administrator during normal business

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hours to ensure compliance with Program guidelines. Academies must maintain student and instructor records and class schedules for a period of one year after the completion of a course.

Section 5: Privacy

Privacy of InformationMicrosoft will use information supplied by members on the application form solely for the purpose of administering the Program. Member listings will be included in the Locator Tool on the Microsoft website to assist students in locating a Microsoft IT Academy in their region. Member information will not be sold or otherwise transferred to any other entities without the member’s permission. Microsoft IT Academy Program Regional Centers may be provided member contact information to facilitate communications between themselves and the membership population they serve on behalf of Microsoft IT Academy.

Section 6: RenewalsRenewing Microsoft IT Academy Program Members will need to complete the online application form (some of the previous year’s information is automatically populated), sign and submit the current Microsoft IT Academy Program Terms and Conditions. Proof of accreditation need not be submitted by renewing members if these documents were supplied at the time of initial application, except in cases when accreditation expiration may have occurred and additional proof would be required.

1. Renewing applicants must always maintain their original membership IDs when they re-apply for renewal memberships.

2. Renewing members cannot renew memberships more than 3 calendar months before their current membership expiration date.

3. If members wish to avoid a disruption in benefits, members will need to reapply prior to membership expiration date.

4. Memberships that are allowed to expire will need to apply as new members.

Section 7: Program Cancellations and Membership Expirations

Program CancellationsAfter acceptance into the Microsoft IT Academy Program, no cancellations, refunds, or pro-rated membership fees will be given. Program Administrators should read this document and the Terms and Conditions CAREFULLY to fully understand membership levels, membership year, fees, requirements,, and benefits. Additionally, if an Academy does not adhere to the program guidelines, Microsoft reserves the right to cancel such Academy’s membership and the Academy will forfeit all rights and benefits associated with the program.

Note that participation in the program depends upon Microsoft’s acceptance of the program application accompanied by proof of accreditation and tax exemption (if applicable) and receipt of payment. Microsoft will indicate acceptance by delivery of a Notification of Acceptance e-mail message that includes the institution’s Program ID number and members-only Web site address. No legal agreement is formed, and the applicant may not participate in the Microsoft IT Academy Program until this Notification of Acceptance e-mail message is received from Microsoft.

Membership Expiration and Microsoft CancellationsIf an IT Academy Member chooses not to renew or does not adhere to the Program guidelines the membership will be cancelled and the following will occur:

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Membership fees will not be pro-rated or refunded for any reason if the member institution does not participate in the full membership year.

All program discounts, benefits, MOC purchasing, and private web access will be forfeited immediately

Microsoft program logo usages and advertisements with branding will be discontinued. Microsoft will not seek to retrieve TechNet Plus software. Software licensing benefit will terminate and the program administrator will remove all copies

of software from the instructional lab as per the member agreement. Faculty training and technical support benefits will be disabled Private Web Site access will be denied Member school will be removed from the IT Academy Member Locator Tool on Microsoft.com Member will no longer receive MS IT Academy program benefits or communications

Section 8: Key Contacts

Microsoft IT Academy ProgramServing the academic community in delivering IT training on Microsoft advanced technologies. Information may be found at http://www.MicrosoftITacademy.com, by e-mail at msitacademy@msdirectservices.com,

Microsoft Certified Technical Education Centers (CTEC)Qualified full service organizations, usually commercial training organizations, that provide comprehensive training on Microsoft products http://microsoft.com/CTEC/default.htm, (800) 688-0496

Microsoft Certified Professional ExamsTo apply to become a Prometric Authorized Academic Testing Center, call (866) PROMETRIC. To find the nearest Prometric AATC site or to register for an exam, call (800) 755-EXAM.

To apply to become a VUE AATC, call (800) 883-6706 or e-mail Americas@vue.com. To find the nearest VUE AATC, visit http://www.vue.com/ms/index.html. To register for an exam, call (800) TEST-REG.

Microsoft Certified Professional ProgramInformation can be found at http://www.microsoft.com/trainingandservices, by e-mail at mcp@msprograms.com, or by phone at (800) 636-7544.

Microsoft Certified Trainer ProgramInformation can be found at http://www.microsoft.com/trainingandservices or by phone at (800) 688-0496.

Microsoft Official Curriculum (MOC)For more information: http://www.microsoft.com/trainingandservices or by phone at (800) 457-1766 or by email at courseware@bisus.com

Microsoft Press More information about Microsoft study guides is available online at http://www.microsoft.com/mspress/education/default.asp Materials can be ordered online or by phone at (800) MSPRESS.

Microsoft Office Specialist Program (formerly MOUS)The standard for demonstrating desktop skills with the Microsoft Office suite of business productivity applications http://www.certiport.com/.

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© 2002 Microsoft Corporation. All rights reserved.

Microsoft, BizTalk, FrontPage, Microsoft Press, MSDN, PowerPoint, Visual Basic, Visual C++, Visual FoxPro, Visual InterDev, Visual J++, Visual Studio, Visual Studio .NET Professional, Windows, and Windows NT are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

Other product and company names mentioned herein may be the trademarks of their respective owners

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Addendum A: Microsoft IT Academy Program Benefits

Program Benefit IT Pro Plusi IT ProiiOffice

SpecialistFaculty Training

Instructor-Led or Online Faculty Training – (total number of trainings per institution) 2 1

Programmatic SupportInstructional Lab Software and Training Licenses – 100 50Discounts on Microsoft Press Books – no bookstore purchasing specific IT Pro &

Office titlesspecific IT Pro

titles Office titlesDiscounts on Microsoft Official Courseware –

Discounts on Certification Testing – Exams delivered by Authorized Academic Testing Centers

IT Pro & Office Specialist IT Pro Only Office

Specialist OnlyAccess to Online Community –

Access to the online MVP eStore –

Program Resource Kit

Tech Net Plus Welcome Kit (and subscription) - CD collection plus monthly mailings - updates and additional beta software Workforce Development Resource Sheet –

Marketing ResourcesIT Academy Program logo and brand guidelines –

Referrals – Online locator to drive students to AcademiesOnline Marketing Resources – PR & advertising templates

i Level I membership is open to all accredited academic post secondary institutions and high schools that choose to access the complete benefit package. Level II membership is open only to high schools.

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