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Microsoft Dynamics CRM 2015 Unifies Sales And

Marketing

Introduction● The CRM product of Microsoft is emerging towards a new aim, i.e. breaking down silos

between sales and marketing.

● Microsoft has made an announcement to launch Dynamics CRM 2015 and latest additions and updates to Microsoft Dynamics CRM Online and marketing services in the end of this year (October- December).

● The product continues to make competitive environment for Salesforce.com with its revolutionary updates that help sellers and marketers to get unite and collaborate. The CRM updates ensure “outside-in” insights for marketing and sales experts that will make them understand about effects of campaigns over customers.

● Microsoft latest CRM online is designed to facilitate the desired

collaboration that enterprises require for growth. This means sellers and marketers are able to work together more closely and make customers engage with the services, bridge the gap between sales, marketing, and services and deliver end-to-end services and experiences for client’s gratification.

Benefits of latest CRMSales people now have the vision to impact campaigns

Better targets Effective planning and execution Better track keeping Strong strategies for sales process Strong interoperability with MS apps Enhance productivity

The designers and programmers have intended new CRM to address continues demands for businesses to collaborate groups and divisions and take better advantage of available opportunities without expelling clients’ needs.

Collaborating Marketing and Sales

● To thrash the silos between marketing and sales, new CRM marketing tool launches sales collaboration panel updates that allow sellers to target more sales and input to the campaigns. It also empowers marketers to streamline campaign creation and enhance segmentation using graphical email editing, integrated offers, A/B testing, and approval workflows.

● Marketers are able to collaborate with the customers using click-to-call Lync feature and conveniently schedule and execute various webinars for marketing purposes. Marketing calendar helps marketers to visualize and handle their each and every marketing plan. Besides English, users can download the MS Dynamics Marketing in Russian and Japanese language.

Upselling and Cross-selling● Besides collaboration feature, the latest updates also initiate up-selling and

cross-selling of products across product families to enhance the selling effectiveness. It also enhances the Guided sales processes to assist sellers in achieving desired goals and outcomes. With new mobile sales functionality across mobile platforms enhances productivity of the management with the help of flexible RoleTailored dashboards, personalized home pages, and analytics reporting.

● Companies and the working departments are able to access real-time insights through which they can update themselves about acts happening and trending and make right decisions using each opportunity.

About Microsoft Dynamics● The real efforts are the reason behind every successful business. MS

Dynamics design empowers companies to make optimum utilization of available opportunities and allows them to contribute their 100% dedication to bring most satisfactory outcomes. Its proactive, user friendly Apps adapt to the way management and people work, allowing instant deployment in an ever-changing world.

● Aegis professionals have shared this information in order to update CRM community and MS CRM Developers about latest Microsoft releases. Hope this article helped you in understanding the new features and updates covered in MS Dynamics 2015.

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