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    1 Copyright 2007 Professor Michael E. Porter20081201 PACE strategy.ppt

    Professor Michael E. PorterHarvard Business School

    Ho Chi Minh, VietnamDecember 1, 2008This presentation draws on ideas from Professor Porters booksand articles, in particular, Competitive Strategy(The Free Press, 1980); CompetitiveAdvantage(The Free Press, 1985); What is Strategy? (Harvard Business Review, Nov/Dec 1996);Strategy and the Internet (Harvard BusinessReview, March 2001);and a forthcoming book.No partof this publication maybe reproduced,stored ina retrievalsystem,or transmittedin anyform orby anymeanselectronic,mechanical, photocopying,recording, or otherwisewithout thepermission of MichaelE. Porter. Additional informationmaybefoundat thewebsiteof theInstitute forStrategy andCompetitiveness,www.isc.hbs.edu .Version:November18, 2008,3pm

    Vietnams Competitivenessand the Role of the Private Sector

    2 Copyright 2007 Professor Michael E. Porter20081201 PACE strategy.ppt

    The Need For An Economic Strategy

    Vietnam has experienced an impressive growth over the last twodecades

    However, reforms so far are insufficient to move Vietnam to a middleincome economy

    The next several years will determine whether Vietnam will follow theexperience of Korea, or the Philippines

    Vietnams reform have been piecemeal and reactive

    Improving Vietnams standard of living will require a long termeconomic strategy

    A set of interrelated policy changes, institutional structures,andrigorous implementation mechanisms

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    Agenda

    Understanding Vietnams Economic Performance

    Assessing Vietnamese Competitiveness

    Identifying Action Priorities

    Organizing for Competitiveness

    Creating an Economic Strategy

    Integrating Corporate Social Responsibility

    4 Copyright 2007 Professor Michael E. Porter20081201 PACE strategy.ppt

    $0

    $5,000

    $10,000

    $15,000

    $20,000

    $25,000

    $30,000

    $35,000

    $40,000

    $45,000

    0% 2% 4% 6% 8% 10% 12%

    Prosperity Performance

    Selected CountriesPPP-adjusted GDPper Capita, 2007

    Growth of Real GDP per Capita (PPP-adjusted), CAGR, 2003-2007Source: EIU (2008), authors calculations

    Ireland

    USA

    Hungary

    China

    Taiwan

    Greece

    Pakistan

    Portugal

    Switzerland

    Czech Republic

    Slovakia

    Germany Finland

    Iceland

    Sweden

    Spain

    UK

    Netherlands

    Austria

    France

    Russia

    Saudi Arabia

    TurkeyThailand

    Chile

    Singapore

    Croatia

    Philippines

    Slovenia

    Bahrain

    Canada

    Italy

    Australia

    Japan

    Korea

    Mexico

    New Zealand

    Brazil

    IndiaIndonesia

    Argentina

    Hong Kong

    Israel

    Malaysia

    South Africa

    Poland

    Romania

    Lithuania Latvia

    Estonia

    Colombia Vietnam

    Costa Rica

    Egypt

    Nigeria Bangladesh

    Sri Lanka

    Cambodia

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    5 Copyright 2007 Professor Michael E. Porter20081201 PACE strategy.pptSource: Economist Intelligence Unit (2008)

    Labor Force UtilizationParticipation Rates, Selected Countries

    30%

    35%

    40%

    45%

    50%

    55%

    60%

    65%

    -3% -2% -1% 0% 1% 2% 3% 4% 5% 6%

    Labor ForceParticipation Rate, 2007

    Change in Labor Force Participation Rate, 2003-2007

    France

    UKFinland

    Germany

    Italy

    Latvia

    Sweden

    Norway

    Lithuania

    Ireland

    South Korea

    Czech Rep.

    Singapore (6.16%)

    Poland

    Colombia Mexico

    Slovenia

    USA

    Pakistan

    Austria

    Morocco

    New ZealandJapan

    Hungary

    Romania

    Turkey

    Slovakia

    Australia

    Bulgaria

    Canada

    Spain

    Iceland

    Bangladesh

    Brazil

    Portugal

    Indonesia

    China

    Argentina

    Philippines

    Russia

    Hong Kong

    India

    Sri Lanka

    Nicaragua

    Malaysia

    Chile

    Taiwan

    Thailand Vietnam

    6 Copyright 2007 Professor Michael E. Porter20081201 PACE strategy.ppt

    Comparative Labor ProductivitySelected Countries

    Compound annual growth rate (CAGR) of real GDP per employee(PPP-adjusted), 2003-2007

    GDP per employee

    (PPP adjusted US$),2007

    Source: authors c alculation Groningen Growth and Development Centre (2008)

    France

    UK

    Argentina

    Finland

    Germany

    Italy

    Poland

    SwedenNorway

    Lithuania

    Ireland

    South Korea

    Czech Republic

    Latvia

    Hong Kong

    Estonia

    Mexico

    Slovenia

    Austria

    Switzerland

    New Zealand

    Japan

    HungaryBelarus

    TurkeyMalaysia

    Slovakia

    Australia

    China

    Canada

    Spain

    Singapore

    USA

    IndiaPhilippinesIndonesia

    Russia

    BrazilSouth Africa

    Saudi Arabia

    Thailand

    ChilePortugal

    Iran

    TaiwanDenmark

    IcelandIsrael

    Croatia

    Greece

    Venezuela

    Sri Lanka

    Ukraine

    Syria

    Yemen

    Cote dIvoire

    Dominican Republic

    Ecuador

    SenegalKenya Ghana

    BangladeshCambodiaEthiopia

    Nigeria

    Pakistan

    EgyptPeruTunisia

    Costa Rica Bulgaria

    Kazakhstan

    Colombia

    Vietnam

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    7 Copyright 2007 Professor Michael E. Porter20081201 PACE strategy.ppt

    Decomposition of Vietnamese Growth

    Source: Ohno (2008)

    Contribution toAnnual GDPgrowth (%)

    -2%

    0%

    2%

    4%

    6%

    8%

    10%

    1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

    Capi tal Labor TFP

    8 Copyright 2007 Professor Michael E. Porter20081201 PACE strategy.ppt

    14%

    16%

    18%

    20%

    22%

    24%

    26%

    28%

    30%

    32%

    34%

    36%

    -4% -2% 0% 2% 4% 6% 8% 10% 12%

    Domestic Fixed Investment RatesSelected CountriesGross Fixed Investment

    as % of GDP (2007)

    Note: Includes inbound FDISource: EIU, 2008

    Change in Gross Fixed Investment (as % of GDP), 2003 - 2007

    Turkey

    Spain

    Czech Republic

    Australia

    Norway

    Slovakia

    PakistanAustria

    Brazil

    Malaysia

    France

    Germany

    Colombia

    Netherlands

    Poland

    Sweden

    Latvia

    Slovenia

    Hungary

    USA

    ArgentinaDenmark

    China (40.4%)

    Estonia

    UK

    Lithuania

    South Africa

    Philippines

    Russia

    IndonesiaIreland

    Singapore

    Korea

    India

    Iceland

    Thailand

    Italy

    JapanNew Zealand

    CanadaMexico

    Kenya

    Egypt

    Tunisia

    Greece

    Romania

    Sri LankaKazakhstan

    Dominican Republic

    Finland

    Portugal

    Hong Kong Chile

    Cambodia

    Ukraine

    Venezuela

    Croatia

    Saudi Arabia

    Vietnam

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    9 Copyright 2007 Professor Michael E. Porter20081201 PACE strategy.ppt

    0%

    10%

    20%

    30%

    40%

    50%

    60%

    70%

    80%

    -5% 0% 5% 10% 15% 20% 25% 30% 35% 40%

    Inbound Foreign Investment PerformanceStocks and Flows, Selected Countries

    Source: UNCTAD, World Investment Report (2007)

    Inward FDI Stocks as % ofGDP, Average 2003 - 2007

    FDI Inflows as % of Gross Fixed Capital Formation, Average 2003 - 2007

    Japan

    Russia

    Saudi

    Arabia

    Turkey

    Slovenia

    UK

    Hungary

    SlovakiaCzech Republic

    Australi

    a

    Denmark

    Chile

    Netherlands

    Poland

    USA

    Colombia

    Estonia

    Malaysia

    Thailan

    dSouth Africa

    New Zealand

    Indonesia

    Iceland (46.7%)

    China

    Sweden

    CanadaLithuania

    India

    Brazil

    France

    Pakistan

    South Korea

    Austria

    Latvia

    Switzerland

    Spain

    Italy

    Norway

    Germany

    Mexico

    Portugal

    Finland

    Laos

    Cambodia

    Philippines

    Singapore(160.1%, 64.7%)

    Greece

    Israel

    Vietnam

    10 Copyright 2007 Professor Michael E. Porter20081201 PACE strategy.ppt

    0%

    10%

    20%

    30%

    40%

    50%

    60%

    70%

    80%

    90%

    100%

    -15% -10% -5% 0% 5% 10% 15% 20% 25% 30%

    Export PerformanceSelected CountriesExports as Share of

    GDP (in %, 2007)

    Change of Exports as Share of GDP, 2003 to 2007

    Russia

    Thailand Estonia

    Hungary

    LithuaniaSaudi Arabia

    Italy

    Latvia

    China

    TunisiaGermany

    Switzerland

    Philippines

    UK

    Canada

    France

    South Africa

    Ireland

    USA

    India

    Norway

    Spain

    Austria

    Brazil

    Cambodia

    Chile

    VenezuelaNew Zealand

    Indonesia

    Australia

    Czech Republic

    Slovenia

    Slovakia

    Turkey

    Mexico

    South Korea

    Pakistan

    Argentina

    Netherlands

    Malaysia (116.4%)

    Finland

    Ukraine

    Sri Lanka

    Croatia

    Source: EIU (2008), authors analysis

    Japan

    Portugal

    Egypt

    Belgium

    Kazakhstan

    BangladeshColombi

    a

    Poland

    Bulgaria

    Dominican Republic

    Slovenia

    Imports as a share of GDP are equally high

    Vietnam

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    11 Copyright 2007 Professor Michael E. Porter20081201 PACE strategy.ppt

    Vietnams Exports By Type of Industry

    0.0%

    0.1%

    0.2%

    0.3%

    0.4%

    0.5%

    0.6%

    0.7%

    0.8%

    1997 1998 1999 2000 2001 2002 2003 2004 2005 2006

    Processed Goods

    Semi-processed GoodsUnprocessed Goods

    Services

    TOTAL

    Source: UNComTrade, WTO (2008)

    World Export MarketShare (current USD)

    12 Copyright 2007 Professor Michael E. Porter20081201 PACE strategy.ppt

    0%

    1%

    2%

    3%

    4%

    5%

    -0.3% -0.1% 0.1% 0.3% 0.5% 0.7% 0.9% 1.1% 1.3% 1.5%

    Vietnams Cluster Export Portfolio2000-2006

    Change in Vietnams world export market share, 2000 2006Source: Prof. Michael E. Porter, International Cluster Competitiveness P roject, Institute for Strategy and Competitiveness, Harvard

    Business School; Richard Bryden, Project Director. Underlying data drawn from the UN Commodity Trade Statistics Database and theIMF BOP statistics.

    V

    ietnams

    worldexportmarketshare,

    2006

    Change In Vietnams OverallGrowth In World Export Share:

    0.25%

    Vietnams Average WorldExport Share: 0.31%

    Exports of US$1.1 Billion=

    Footwear (5.68%, 1.91%)

    Plastics

    Textiles

    Apparel

    Fishing and FishingProducts

    Tobacco

    Coal & Briquettes

    Furniture

    0%

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    13 Copyright 2007 Professor Michael E. Porter20081201 PACE strategy.ppt

    Agenda

    Understanding Vietnams Economic Performance

    Assessing Vietnamese Competitiveness

    Identifying Action Priorities

    Organizing for Competitiveness

    Creating an Economic Strategy

    Integrating Corporate Social Responsibility

    14 Copyright 2007 Professor Michael E. Porter20081201 PACE strategy.ppt

    What is Competitiveness?

    Nations compete to offer the most productive environment for business

    The public and private sectors play different but interrelated roles increating a productive economy

    Competitiveness depends on the productivity with which a nation usesits human, capital, and natural resources.

    Productivity sets the sustainable standard of living (wages, returns oncapital, returns on natural resources)

    It is not what industries a nation competes in that matters for prosperity, buthow productively it competes in those industries

    Productivity in a national economy arises from a combination of domesticand foreign firms

    The productivity of local or domestic industries is fundamental tocompetitiveness, not just that of export industries

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    15 Copyright 2007 Professor Michael E. Porter20081201 PACE strategy.ppt

    Macroeconomic Competitiveness

    Microeconomic Competitiveness

    Sophisticationof Company

    Operations andStrategy

    Quality of theNationalBusiness

    Environment

    MacroeconomicPolicies

    SocialInfrastructureand PoliticalInstitutions

    State of ClusterDevelopment

    Macroeconomic competitiveness creates the potential for high productivity, but isnot sufficient

    Productivity ultimately depends on improving the microeconomic capability ofthe economy and the sophistication of local competition

    Determinants of Competitiveness

    Natural Endowments

    16 Copyright 2007 Professor Michael E. Porter20081201 PACE strategy.ppt

    Wage Level ComparisonSelected CountriesMonthly Minimum Wage

    USD, log scale, 2008

    Source: Global Competitiveness Report, 2008; EuroStat, 2008; Philippines Department of Labor and Employment,2008

    Global Competitiveness Index Score, 2008

    New ZealandAustralia

    Taiwan

    SingaporeKorea

    Malaysia

    Cambodia

    Philippines Indonesia

    ThailandChina

    Italy

    GreeceSlovenia

    Portugal

    Czech Republic

    Estonia

    Spain

    Cyprus

    Lithuania

    Austria

    Sweden

    Netherlands

    DenmarkIreland

    United Kingdom

    Japan / Belgium / France

    Germany

    Hungary Poland Slovakia

    LatviaRomania

    Bulgaria

    $0

    $1,000

    $3,000

    $500

    $100

    $50

    Vietnam

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    17 Copyright 2007 Professor Michael E. Porter20081201 PACE strategy.ppt

    BCI Value, 2007

    Dynamism Score, 2002 - 2007

    Below average Above averageAverage

    Zambia Zimbabwe

    Uganda

    Tanzania Honduras

    Indonesia

    Sri Lanka

    Bolivia

    Mali

    Pakistan

    Nicaragua

    India

    Bangladesh

    Rate of Competitiveness ImprovementLow Income Countries, 2002 - 2007

    Paraguay

    El Salvador

    Chad

    Mozambique

    Madagascar

    Nigeria Gambia

    Ethiopia

    Source: Global Competitiveness Report 2007

    High

    Low

    Vietnam

    18 Copyright 2007 Professor Michael E. Porter20081201 PACE strategy.ppt

    Macroeconomic Competitiveness

    Basic human capacity Basic education

    Health system

    Political institutions Political freedom

    Voice and accountability

    Political stability

    Centralization of economic policymaking

    Government effectiveness

    Rule of law Judicial independence

    Efficiency of legal framework

    Civil r ights

    Business costs of corruption

    Reliability of police

    Prevalence and costs of crime

    Fiscal policy Government surplus/deficit

    Government debt

    Savings / Investment rates

    Monetary policy Inflat ion

    Interest rate spread

    Social Infrastructure andPolitical Institutions

    MacroeconomicPolicies

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    Macroeconomic CompetitivenessVietnams Position

    Social Infrastructure and

    Political Institutions

    Macroeconomic

    Policies

    Basic health and education

    + Solid provision of basic servicesIncreasing concerns about the quality of these

    public services

    Fiscal policy

    + Government budget and debt at acceptablelevels

    Government budget still reliant on foreign aid

    Monetary Policy

    High levels of inflationPolitical institutions

    + High levels of political stability+ Increasing decentralization of economic

    policy responsibilities

    Little effective policy dialogueCorruption remains a significant challenge

    Rule of law+ Quality of laws tends to be good

    Effectiveness of implementation remainsweak

    20 Copyright 2007 Professor Michael E. Porter20081201 PACE strategy.ppt

    Sing

    apore

    Japa

    n

    SouthK

    orea

    Taiw

    an

    Mala

    ysia

    Brazil

    India

    Thailan

    d

    SriL

    anka

    Philip

    pines

    Indo

    nesia

    China

    Vietna

    m

    Russia

    Cambo

    dia

    Bangla

    desh

    Laos

    Pakis

    tan

    Voice and AccountabilityPolitical StabilityGovernment Effectiveness

    Regulatory QualityRule of LawControl of Corruption

    Governance IndicatorsSelected Countries

    Note: Sorted left to right by decreasing average value across all indicators. The zero horizontal line corresponds to the median countrys average value across allindicators.

    Source: World Bank 2008

    Worst

    country inthe world

    Index ofGovernance

    Quality,2007

    Bestcountry inthe world

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    21 Copyright 2007 Professor Michael E. Porter20081201 PACE strategy.ppt

    -20 -15 -10 -5 0 5 10 15 20

    Corruption Perception Index, 2007

    Note: Ranks only countries available in both years (91 countries total)Source:Global Corruption Report, 2007

    Change in Rank, Global Corruption Report, 2007 versus 2001

    Rank inGlobal

    CorruptionIndex,2007

    91

    1

    ImprovingDeteriorating

    High

    corruption

    Lowcorruption

    Finland

    Canada

    Bangladesh

    Indonesia

    Ireland

    Portugal

    Egypt

    Iceland

    Czech Republic

    Slovakia

    South Korea

    Latvia

    India

    Slovenia

    Thailand

    Switzerland

    France

    Romania

    Turkey

    Estonia

    Austria GermanyJapan

    China

    NorwayUK

    Malaysia

    Lithuania

    Colombia

    HungaryTaiwan

    Spain

    Hong Kong

    ChileUnited States

    South Africa

    Mexico

    Croatia

    Italy

    Poland

    Brazil

    Argentina

    Israel

    Venezuela

    Russia

    Uruguay

    New ZealandSweden

    Tunisia

    Peru

    Tanzania

    Uganda

    Senegal

    Philippines

    ZimbabweCote dIvoire

    Nigeria

    Pakistan

    GreeceJordan

    Ukraine

    Panama

    Vietnam

    22 Copyright 2007 Professor Michael E. Porter20081201 PACE strategy.ppt

    Access to high qualitybusiness inputs Human resources

    Capital availability

    Physical infrastructure

    Administrative infrastructure

    (e.g. registration, permitting) Information and transparency

    Scientific and technologicalinfrastructure

    Microeconomic Competitiveness: Quality of theBusiness Environment

    Context forFirm

    Strategyand Rivalry

    Related andSupportingIndustries

    Factor(Input)

    Conditions

    DemandConditions

    Availability of suppliers andsupporting industries

    Sophistication of localcustomers and needs

    e.g., strict quality, safety,and environmentalstandards

    Many things matter for competitiveness

    Successful economic development is a process of successive upgrading, in which the businessenvironment improves to enable increasingly sophisticated ways of competing

    Local rules and incentives thatencourage investment andproductivity

    e.g. incentives for capitalinvestments, intellectual propertyprotection

    Vigorous local competition Openness to foreign and local

    competition

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    Communications infrastructure(rank 72)

    E.g., quality of the telephoneinfrastructure

    Local competition (rank 75) E.g., intensity of local

    competition

    Government intervention (rank 119) E.g., SOE market dominance

    Trade barriers (rank 113) E.g., level of import tariffs

    Competitive DisadvantagesCompetitive Advantages

    Vietnamese Business EnvironmentVietnams Relative Position 2008

    Note: Rank versus 130 countries; overall, Vietnam ranks 102 nd in 2008 PPP adjusted GDP per capita and 76 th in New Global CompetitivenessSource: Institute for Strategy and Competitiveness, Harvard University (2008)

    24 Copyright 2007 Professor Michael E. Porter20081201 PACE strategy.ppt

    0

    20

    40

    60

    80

    100

    120

    140

    160

    HongKong

    Singapore

    UnitedStates

    Taiwan

    Germany

    New

    Zealand

    Japan

    Philippines

    Malaysia

    Thailand

    Indonesia

    Brazil

    China

    SriLanka

    SouthKorea

    Pakistan

    Vietnam

    Laos

    Cambodia

    India

    Russia

    Openness to TradeSelected Countries, 2008Rank (157countries)

    Source: Index of Economic Freed om (2008), Heritage Foundation

    Vietnams lack of openness will retard further competitiveness upgrading

    Vietnam

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    Communications infrastructure(rank 72)

    E.g., quality of the telephoneinfrastructure

    Local competition (rank 75) E.g., intensity of local

    competition

    Government intervention (rank 119) E.g., SOE market dominance

    Trade barriers (rank 113) E.g., level of import tariffs

    Energy infrastructure (rank 109) E.g., quality of electricity supply

    Access to finance (rank 109) E.g., financial market sophistication

    Innovation infrastructure (rank 99) E.g., patents per capita

    Logistical infrastructure (rank 96) E.g., quality of roads

    Competitive DisadvantagesCompetitive Advantages

    Vietnamese Business EnvironmentVietnams Relative Position 2008

    Note: Rank versus 130 countries; overall, Vietnam ranks 102 nd in 2008 PPP adjusted GDP per capita and 76 th in New Global CompetitivenessSource: Institute for Strategy and Competitiveness, Harvard University (2008)

    26 Copyright 2007 Professor Michael E. Porter20081201 PACE strategy.ppt

    Cost of Doing BusinessVietnam, 2008Ranking, 2008

    (of 181 countries)

    Source: World Bank Report, Doing Business (2008)

    Favorable Unfavorable

    Vietnams per capita GDP rank: 70th

    Median Ranking,East Asia and Pacific

    Especially in land ownership in rural areas significant problems remain

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    State-Owned Enterprises (SOEs) in Vietnam

    SOEs continue to play a dominant role in the Vietnamese economy,

    despite the commitment to privatization

    Government oversight of these companies and their spending islimited and largely reactive

    The costs of slow progress on privatization are high for Vietnamscompetitiveness

    Retards entry of new private companies

    Creates risks of corruption

    Can exacerbate economic volatility through excessive investmentfinanced through soft credit

    An effective privatization program strategy for Vietnam must shifteconomic structure, not just change ownership

    Privatization must go hand-in-hand with market opening and policies tocurtail anti-competitive practices

    Owners are needed that contribute new capital and skills

    Minority stakes can distribute ownership more widely

    28 Copyright 2007 Professor Michael E. Porter20081201 PACE strategy.ppt

    Sources: HBS student team research (2003) - Peter Tynan, Chai McConnell, Alexandra West, Jean Hayden

    Hotels

    Attractions andActivities

    e.g., theme parks,casinos, sports

    Airlines,Cruise Ships

    Travel agents Tour operators

    Restaurants

    PropertyServices

    Maintenance

    Services

    Government agenciese.g. Australian Tourism Commission,

    Great Barrier Reef Authority

    Educational Institutionse.g. James Cook University,

    Cairns College of TAFE

    Industry Groupse.g. Queensland Tourism

    Industry Council

    FoodSuppliers

    Public Relations &Market Research

    Services

    Local retail,health care, andother services

    Souvenirs,Duty Free

    Banks,Foreign

    Exchange

    LocalTransportation

    State of Cluster DevelopmentTourism Cluster in Cairns, Australia

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    0%

    1%

    2%

    3%

    4%

    5%

    -0.3% -0.1% 0.1% 0.3% 0.5% 0.7% 0.9% 1.1% 1.3% 1.5%

    Vietnams Cluster Export Portfolio2000-2006

    Change in Vietnams world export market share, 2000 2006Source: Prof. Michael E. Porter, International Cluster Competitiveness P roject, Institute for Strategy and Competitiveness, Harvard

    Business School; Richard Bryden, Project Director. Underlying data drawn from the UN Commodity Trade Statistics Database and theIMF BOP statistics.

    Vietnams

    worldexportmarketshare,

    2006

    Change In Vietnams OverallGrowth In World Export Share:

    0.25%

    Vietnams Average WorldExport Share: 0.31%

    Exports of US$1.1 Billion=

    Footwear (5.68%, 1.91%)

    Plastics

    Textiles

    Apparel

    Fishing and FishingProducts

    Tobacco

    Coal & Briquettes

    Furniture

    0%

    30 Copyright 2007 Professor Michael E. Porter20081201 PACE strategy.ppt

    0.0%

    0.2%

    0.4%

    0.6%

    0.8%

    1.0%

    -0.10% -0.05% 0.00% 0.05% 0.10% 0.15% 0.20% 0.25% 0.30%

    Vietnams Cluster Export Portfolio contd2000-2006

    Change in Vietnams world export market share, 2000 2006Source: Prof. Michael E. Porter, International Cluster Competitiveness P roject, Institute for Strategy and Competitiveness, Harvard

    Business School; Richard Bryden, Project Director. Underlying data drawn from the UN Commodity Trade Statistics Database and theIMF BOP statistics.

    V

    ietnams

    worldexportmarketshare,

    2006

    AutomotiveProduction Technology

    Motor DrivenProducts

    InformationTechnology

    Textiles

    Prefabricated Enclosures and Structures

    Leather and Related Products

    Analytical InstrumentsJewelry, Precious Metals and

    Collectibles

    Communications Equipment

    Oil & Gas

    Agricultural Products

    Biopharmaceuticals

    Processed Foods

    Chemical Products

    Forest Products

    TotalServices

    Power and Power Generation Equipment

    Construction Materials

    Lighting and Electrical Equipment

    Medical Devices

    Publishing and Printing

    Metal Mining and Manufacturing

    Entertainment

    Building Fixtures and Equipment

    Sporting, Recreationaland Children's Goods

    Exports of US$1.1 Billion=

    Change In Vietnams OverallGrowth in World Export Share:

    0.25%

    Vietnams AverageWorld ExportShare: 0.31%

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    Geographic Levels and Competitiveness

    Broad Economic Areas

    Groups ofNeighboring Nations

    States, Provinces

    Metropolitan and Rural Areas

    Nations

    World Economy

    Asia

    Southeast Asia

    Vietnam

    Vietnamese provinces

    Ho Chi Minh City

    WTO

    The business environment at a givenlocation is the cumulative outcome ofpolicy at all geographic levels

    Many competitiveness drivers occurat the regional and local level

    The allocation of competitivenessresponsibilities across geographiclevels is a crucial policy challenge

    34 Copyright 2007 Professor Michael E. Porter20081201 PACE strategy.ppt

    Specialization of Regional EconomiesSelected U.S. Geographic Areas

    BostonAnalytical InstrumentsEducation and Knowledge Crea tionCommunications Equipment

    Los Angeles AreaApparelBuilding Fixtures,

    Equipment andServices

    Entertainment

    ChicagoCommunications EquipmentProcessed FoodHeavy Machinery

    Denver, COLeather and Sporting GoodsOil and GasAerospace Vehicles and Defense

    San DiegoLeather and Sporting GoodsPower GenerationEducation and KnowledgeCreation

    San Francisco-Oakland-San JoseBay AreaCommunicationsEquipmentAgriculturalProductsInformationTechnology

    Seattle-Bellevue-Everett, WAAerospace Vehicles andDefenseFishing and FishingProductsAnalytical Instruments

    HoustonOil and Gas Products and ServicesChemical ProductsHeavy Construction Services

    Pittsburgh, PAConstruction MaterialsMetal ManufacturingEducation and Knowledge

    Creation

    Atlanta, GAConstruction MaterialsTransportation and LogisticsBusiness Services

    Raleigh-Durham, NCCommunications EquipmentInformation TechnologyEducation andKnowledge Creati on

    Wichita, KSAerospace Vehicles and

    DefenseHeavy MachineryOil and Gas

    Note: Clusters listed are the three highest ranking clusters in terms of share of national employment.Source: Cluster Mapping Project, Insti tute for Strategy and Competitiveness, Harvard Business School, 11/2006.

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    Vietnam Provincial Competitiveness Index, 2006

    ExcellentHigh PerformingMid-highAverageMid-lowLow Performing

    Source: Vietnam Provincial Competitiveness Index 2006 (USAID)

    36 Copyright 2007 Professor Michael E. Porter20081201 PACE strategy.ppt

    The NeighborhoodSoutheast Asia

    Vietnam has a central position between ASEAN and China

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    Eliminatingtrade andinvestmentbarriers withinthe region

    Simplifying andharmonizingcross-borderregulations andpaperwork

    Coordinatinganti-monopoly andfaircompetitionpolicies

    Harmonizingenvironmentalstandards

    Harmonizingproduct safetystandards

    Establishingreciprocalconsumerprotection laws

    Openinggovernmentprocurementwithin the region

    Improving regionaltransportationinfrastructure

    Creating an efficientenergy network

    Enhancing regionalcommunicationsand connectivity

    Linkingfinancialmarkets

    Opening themovement ofstudents for highereducation

    Harmonizingadministrativerequirements forbusinesses

    Facilitating cross-border clusterupgrading, e.g.

    Tourism

    Agribusiness

    Transport &Logistics

    Businessservices

    Creating aregional marketingprogram

    Sharing bestpractices ingovernmentoperations

    Creating regionalinstitutions Dispute

    resolutionmechanisms

    Regionaldevelopmentbank

    Developing a

    regionalnegotiatingposition withinternationalorganizations

    FactorFactor

    (Input)(Input)ConditionsConditions

    Regional

    Strategy &Governance

    Context forContext for

    StrategyStrategyand Rivalryand Rivalry

    Related and

    SupportingIndustries

    DemandDemandConditionsConditions

    Economic Coordination Among NeighborsEnhancing Productivity

    MacroeconomicCompetitiveness

    Coordinatingprograms toimprove publicsafety

    Coordinatingmacro-economicpolicies

    38 Copyright 2007 Professor Michael E. Porter20081201 PACE strategy.ppt

    Agenda

    Understanding Vietnams Economic Performance

    Assessing Vietnamese Competitiveness

    Identifying Action Priorities

    Organizing for Competitiveness

    Creating an Economic Strategy

    Integrating Corporate Social Responsibility

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    Stages of National Competitive DevelopmentShifting Policy Imperatives

    FactorFactor--DrivenDrivenEconomyEconomy

    InvestmentInvestment--Driven EconomyDriven Economy

    InnovationInnovation--Driven EconomyDriven Economy

    Source: Porter, Michael E., The Competitive Advantage of Nations, Macmillan Press, 1990

    Low Cost Inputs Productivity Unique Value

    Macro, political, and legalstability

    Efficient basicinfrastructure

    Lowering regulatory costsof doing business

    Increasing local competition

    Market openness

    Advanced infrastructure

    Incentives and rulesencouraging productivity

    Cluster formation andactivation

    Advanced skills

    Scientific and technologicalinstitutions

    Incentives and rulesencouraging innovation

    Cluster upgrading

    40 Copyright 2007 Professor Michael E. Porter20081201 PACE strategy.ppt

    Competitiveness Action Agenda: Key Priorities

    Reduce corruption

    Improve infrastructure

    Deepen financial marketreforms

    Impose regulatoryattractiveness

    Fundamental ReformContinue Existing Efforts

    Human resourcedevelopment at all levels

    Reform of SOEs

    Cluster development

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    Reducing Corruption

    The government has repeatedly committed itself towards reducing

    corruption; and some action has been taken Evidence reveals little progress

    Vietnam needs to target corruption as a crucial barrier for growth anddesign an integrated strategy to tackle its occurrence

    Action priorities

    Reduce the potential for corruption through simplified regulations, useof modern information technology, and improved SOE governance/privatization

    Set clear guidelines and reporting requirements for management ofSOEs

    Demonstrate a commitment for transparency, including support for astrong press

    42 Copyright 2007 Professor Michael E. Porter20081201 PACE strategy.ppt

    Improving Infrastructure

    Significant infrastructure investments have been made in recentyears

    Evidence on their impact is mixed as best. There is significantduplication of efforts and companies complain about seriousbottlenecks

    Vietnam needs to better target infrastructure investments to meetthe needs of its growing economy

    Action priorities

    Establish a national fund for key infrastructure projects to beimplemented under the supervision of the Prime Ministers off ice

    Utilize matching funds incentives to improve effectiveness ifinvestments by provincial governments

    Create a public-private council to advise on spending priorities

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    Deepening Financial Markets

    Vietnam has made clear progress on opening up financial markets,

    more recently also to foreign companies as part of the WTO agreement But the weakness of Vietnams financial markets even before the

    global crisis, and the financing constraints faced by privatecompanies, indicate that serious challenges remain

    Vietnam needs to develop a modern regulatory and institutionalstructure to enable an effective financial system

    Action priorities

    Continue opening financial markets in line with WTO commitments

    Create an effective, independent financial regulator, using outsidehelp as needed

    Establish a development bank to develop financing tools for privateSMEs

    44 Copyright 2007 Professor Michael E. Porter20081201 PACE strategy.ppt

    Regulatory Reform

    Regulatory reform has been on the Vietnamese policy agenda forsome time, especially over the last f ive years

    Despite some progress, the overall regulatory burden on businessesand citizens remains high with no clear societal benefits

    Vietnam needs a fundamentally new approach to regulatory reformand assessment of new regulations

    Action priorities

    Aggressively pursue the work on regulatory reform initiated withforeign donors

    Improve institutional capacity to evaluate and administer regulations,not just the rules themselves

    Include an obligatory assessment of the administrative burden onbusiness in the process of introducing new laws and regulations

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    Human Resource Development

    Basiceducation

    Vocationaltraining

    Highereducation

    Enrolment rates have increased significantly but quality is low andskills fail to meet company needs Vietnam needs to dramatically improve educational quality, through

    setting standards, improving curricula, and involving the privatesector in governance

    Vietnam lacks a skills training system Companies have launched own training efforts to address skill

    bottlenecks Vietnam needs a clear program for cluster-based workforce

    development

    The number of universities has increased but quality is low and skillsdo not match company needs

    Higher university education standards must be set and enforced,drawing on international experts

    Vietnam needs to develop a plan and enabling institutions forassimilation of global technology

    46 Copyright 2007 Professor Michael E. Porter20081201 PACE strategy.ppt

    Restructuring of State Owned Enterprises

    The government has an explicit policy to promote private enterprise but there isdeep-seated ambivalence towards privatization

    Without a thorough reform of the SOE sector, there is little hope for Vietnam toreach the next level of economic development

    The creation of SOE groups is not a solution and can exacerbate problems ifno other reforms are being implemented

    SOEgovernance

    Competition inmarkets with

    SOEs

    Privatization

    Create independent boards of directors Implement transparent financial reporting Define clear financial objectives

    Set corporate charters

    Remove existing trade, investment, and artificial entry barriersprotecting SOEs

    Establish strong, independent regulatory bodies Support start-ups and spin-offs from SOEs

    Create clear legal conditions for privatization Define explicit objectives for privatization process Create a dedicated structure for implementing privatization

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    Cluster Development in Vietnam

    Vietnams clusters currently tend to be narrowly focused on

    individual products

    There is limited collaboration among companies, suppliers and otherinstitutions

    Some clusters, like coffee, have the potential to significantly increase theirperformance if they adopt a collaboration approach

    Cluster-based development thinking is crucial in improving the deliveryof other economic policies

    Workforce skill development around clusters

    FDI attraction/industrial zones around clusters

    Cluster-based regional development initiatives

    Quality and technology transfer organization for each cluster

    Policy should upgrade all existing and emerging clusters, not chooseamong them

    48 Copyright 2007 Professor Michael E. Porter20081201 PACE strategy.ppt

    Clusters and Economic Policy

    Clusters

    PhysicalInfrastructure

    Natural ResourceProtection

    EnvironmentalStewardship

    Science and TechnologyInvestments

    (e.g., centers, universitydepartments,

    technology transfer)

    Education andWorkforce Training

    FDI/Business Attraction

    Export Promotion

    Clusters provide a framework for implementing public policy andorganizing public-private collaboration to enhance competitiveness

    Standard setting andquality initiatives

    Market Informationand Disclosure

    Management Training

    Industrial parks and

    free trade zones

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    Turn Niche Products IntoClusters

    Develop Related Clusters

    Clusters and Economic Diversification

    Deepen Existing ClustersBuild Clusters Around

    MNCs

    Upgrade Existing ExportProducts and Services

    50 Copyright 2007 Professor Michael E. Porter20081201 PACE strategy.ppt

    Upgrading Vietnamese Niche Positions, 2006

    Source: Prof. Michael E. Porter, International Cluster Competitiveness P roject, Institute for Strategy and Competitiveness, Harvard BusinessSchool; Richard Bryden, Project Director. Underlying data drawn from the UN Commodity Trade Statistics Database.

    Cluster Cluster WorldExport Share

    Subcluster Industry

    Industry

    Share ofWorld

    Exports

    Change in

    Share (19972006)

    Export Value (in$thousands)

    Rubber Natural rubber, balata and similar natural gums 7.82% 3.40% 1,137,205$

    Plastic Waste Reclaimed unhardened rubber; waste 1.88% 1.87% 6,084$

    Plastic Products Plastic sacks, bags 1.55% 0.65% 150,234$

    Rubber Synthetic rubber 1.13% 1.13% 143,316$

    Mot orc yc le s a nd B ic ycl es P art s o f o ther mo to rcy cle s 1.42% 1.22% 60,962$

    M otorcyc le s and B icyc les B icyc le s and othe r cyc le s, non -m otor ized 1.27% -1.56% 49,628$

    S pe cial ty Of fice M achine s P ar ts for calcu lating , accoun ting mach in es 23.04% 23.04% 444,384$

    Electrical and Electronic Components Insulted wire, cable and conductors 1.07% 0.72% 705,725$

    Specialty Foods and Ingredients Starches, inulin and gluten 7.93% 6.23% 148,445$

    Foo d Pro duc ts Mac hi ne ry D is til li ng, rect ify ing pl an t 2.64% 2.64% 19,449$

    Specialty Foods and Ingredients Vegetable saps, extracts 0.90% 0.50% 9,193$

    Dairy an d R elated P rodu cts M ilk, concen tr ated or sw eetene d 0.84% -0.22% 89,315$

    S pe cial ty F oods and Ing re dien ts Y easts 0.81% 0.27% 7,962$

    Specialty Foods and Ingredients Homogenized food preparations 0.76% 0.59% 4,888$

    Glass Drawn, float, cast glass, worked 6.39% 6.37% 78,185$

    Electrical Parts Other inductors 3.20% 2.86% 137,477$

    Electrical Parts Other electric transformers 1.17% 0.68% 63,386$

    Motors and Generators Electric motors

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    Agenda

    Understanding Vietnams Economic Performance

    Assessing Vietnamese Competitiveness

    Identifying Action Priorities

    Organizing for Competitiveness

    Creating an Economic Strategy

    Integrating Corporate Social Responsibility

    52 Copyright 2007 Professor Michael E. Porter20081201 PACE strategy.ppt

    The Process of Economic Development

    Shifting Roles and Responsibilities

    Old Model

    Government drives economic

    development through policy

    decisions and incentives

    New Model

    Economic development is a

    collaborative process involving

    government at multiple levels,

    companies, teaching and

    research institutions, and

    institutions for collaboration

    Competitiveness must become a bottoms-up process in which many individuals,companies, and institutions take responsibility

    Every community and cluster can take steps to enhance competitiveness

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    Government and the Process of Economic Development

    Competitiveness is affected by a myriad of government entities

    Multiple agencies and departments (e.g. finance, trade, education, scienceand technology, commerce, regional policy, energy, agriculture)

    Multiple levels of government (nations, states, cities, etc.)

    Intergovernmental relations with neighboring countries affectcompetitiveness

    Competitiveness is rarely the sole agenda of any government agency

    Coordinating structures are needed that brings together the ministriesand departments necessary to formulate and implement an economic

    strategy Explicit mechanisms are needed to engage the private sector in dialog

    about policy priorities and implementation progress

    54 Copyright 2007 Professor Michael E. Porter20081201 PACE strategy.ppt

    Organizing for Competitiveness in VietnamRecommendations

    Create effective, independent regulatory organizations

    Improve economic policy at the provincial level

    Improve mechanisms for public-private discussion and collaboration

    Enhance strategic planning and program management capacity inthe central and provincial governments

    Develop a national economic strategy process to guide priorities inimproving the business environment

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    Regional Development in Vietnam

    Vietnams provinces are developing at different rates; prosperity levels

    between the richest and poorest regions differs greatly

    Political power and responsibility for economic development has beendecentralized to the provinces, who apply to the national government for funds

    Provinces have adopted unfocused growth strategieswith much duplicationand li ttle specialization across provinces

    Provinces have insufficient technical capacity for policy design andimplementation

    Each province should be charged with developing an economic plan based onits unique strengths and potential

    Each province should be expected to publicly report on implementation

    56 Copyright 2007 Professor Michael E. Porter20081201 PACE strategy.ppt

    Competitiveness Institutions

    Economic strategy unit in the Prime Ministers office

    Regularly updating on progress

    Lead a formal planning and program management process involving allagencies

    Public-private competitiveness council

    Vietnam Competitiveness Institute

    To conduct analyses, benchmark vs. other countries, and traingovernment leaders

    Joint national and provincial

    Enhanced role of business associations

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    Agenda

    Understanding Vietnams Economic Performance

    Assessing Vietnamese Competitiveness

    Identifying Action Priorities

    Organizing for Competitiveness

    Creating an Economic Strategy

    Integrating Corporate Social Responsibility

    58 Copyright 2007 Professor Michael E. Porter20081201 PACE strategy.ppt

    National Value Proposition

    Defining an Economic Strategy

    Developing Unique StrengthsAchieving and Maintaining Parity

    with Peers

    What elements of context and thebusiness environment are crucialpriorities?

    What existing and emerging clustersshould be developed first?

    What weaknesses must be addressed toachieve parity with peer countries?

    What is the unique competitive position of the nation orregion given its location, legacy, and existing and potentialstrengths?

    What roles with neighbors, the region, and the broader world?

    What unique value as a business location?

    For what types of activities and clusters?

    Prioritiesand sequencing are a necessity in economic development

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    The Need for an Economic Strategy

    The Vietnamese government follows largely an evolutionary and

    reactive approach in response to crises and specific problems Foreign aid inflows are fragmented and driven by donor-priorities

    This approach has been successful in achieving success in factor-based economic development, but will be insufficient to move to anew stage

    Government needs leads in a broad-based discussion on a neweconomic strategy that sets priorities for improvements in thebusiness environment and institutions

    Internally, the government needs to increase its technical capacity to

    support such a strategic dialogue, for example through a strategy unit inthe Prime Ministers office

    60 Copyright 2007 Professor Michael E. Porter20081201 PACE strategy.ppt

    Agenda

    Understanding Vietnams Economic Performance

    Assessing Vietnamese Competitiveness

    Identifying Action Priorities

    Organizing for Competitiveness

    Creating an Economic Strategy

    Integrating Corporate Social Responsibility

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    Implications for Companies

    A companys competitive advantage depends partly on the quality of the businessenvironment

    A company gains advantages from being part of a cluster

    Companies have a strong role to play in upgrading their business environment

    Take an active role in upgrading the local infrastructure

    Nurture local suppliers and attract foreign suppliers

    Work closely with local educational and research institutions, to upgrade theirquality and create specialized programs addressing the clusters needs

    Inform government on regulatory issues and constraints bearing on clusterdevelopment

    Focus corporate philanthropy on enhancing the local business environment

    An important role for trade associations Greater influence if many companies are united

    Cost sharing between members

    62 Copyright 2007 Professor Michael E. Porter20081201 PACE strategy.ppt

    Corporate Social Responsibility

    A Growing Agenda

    External pressures for CSR continue to grow

    Numerous organizations monitor, rank, and report socialperformance

    The legal and business risks are great for companies engaging inpractices deemed unacceptable

    CSR is increasingly important to business leaders, yet the conceptand its justifications remain unclear

    Few companies have integrated society into strategy in a way thatreinforces competitive advantage for the business

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    There is an inevitable link between a business and society

    The health of a society depends on having competitive companies that can createwealth and support high wages

    The competitiveness of companies depends on the surrounding community

    E.g., educated and skilled employees

    Safe working conditions

    A transparent, corruption-free business environment

    A sense of equal opportunity

    Low levels of environmental degradation (productive use of physical resources)

    Companies can positively affect many social issues

    There is a long-term synergy between economic and social objectives

    To maximize this synergy, business decisions and social policies must follow theprinciple of shared value

    Company competitiveness and social conditions must benefit simultaneously

    Integrating Strategy and Society

    EconomicObjectives

    SocialObjectives

    64 Copyright 2007 Professor Michael E. Porter20081201 PACE strategy.ppt

    The Role of Business in Social Issues

    Business cannot solve all of societys problems, nor bear the cost ofdoing so

    There are many worthy causes

    Business must approach its social agenda proactively andstrategically

    Business must address society and social issues where it can add themost value

    Where is a company able to have the greatest impact on social issuesversus other institutions?

    Social Benefits

    Resources ExpendedSocial Value =

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    Inside-Out Links with SocietyValue Chain Social Impacts

    InboundLogistics(e.g. Incoming

    MaterialStorage, Data

    Collection,Service,

    CustomerAccess)

    Operations

    (e.g. Assembly,Component

    Fabrication,Branch

    Operations)

    OutboundLogistics

    (e.g. Order

    Processing,Warehousing,

    ReportPreparation)

    Marketing& Sales

    (e.g. Sales Force,

    Promotion,Advertising,

    ProposalWriting, Web

    site)

    After-SalesService

    (e.g. Installation,Customer

    Support,ComplaintResolution,

    Repair)

    M

    a

    rg

    i

    n

    Primary Activities

    SupportActivities

    Firm Infrastructure(e.g. Financing, Planning, Investor Relations)

    Procurement(e.g. Components, Machinery, Advertising, Services)

    Technology Development(e.g. Product Design, Testing, Process Design, Material Research, Market Research)

    Human Resource Management(e.g. Recruiting, Training, Compensation System)

    Value

    What

    buyers arewilling topay

    InboundLogistics(e.g. Incoming

    MaterialStorage, Data

    Collection,Service,

    CustomerAccess)

    Operations

    (e.g. Assembly,Component

    Fabrication,Branch

    Operations)

    OutboundLogistics

    (e.g. Order

    Processing,Warehousing,

    ReportPreparation)

    Marketing& Sales

    (e.g. Sales Force,

    Promotion,Advertising,

    ProposalWriting, Web

    site)

    After-SalesService

    (e.g. Installation,Customer

    Support,ComplaintResolution,

    Repair)

    M

    a

    rg

    i

    n

    Primary Activities

    SupportActivities

    Firm Infrastructure(e.g. Financing, Planning, Investor Relations)

    Procurement(e.g. Components, Machinery, Advertising, Services)

    Technology Development(e.g. Product Design, Testing, Process Design, Material Research, Market Research)

    Human Resource Management(e.g. Recruiting, Training, Compensation System)

    InboundLogistics(e.g. Incoming

    MaterialStorage, Data

    Collection,Service,

    CustomerAccess)

    Operations

    (e.g. Assembly,Component

    Fabrication,Branch

    Operations)

    OutboundLogistics

    (e.g. Order

    Processing,Warehousing,

    ReportPreparation)

    Marketing& Sales

    (e.g. Sales Force,

    Promotion,Advertising,

    ProposalWriting, Web

    site)

    After-SalesService

    (e.g. Installation,Customer

    Support,ComplaintResolution,

    Repair)

    M

    a

    rg

    i

    n

    Primary Activities

    SupportActivitiesSupportActivities

    Firm Infrastructure(e.g. Financing, Planning, Investor Relations)

    Procurement(e.g. Components, Machinery, Advertising, Services)

    Technology Development(e.g. Product Design, Testing, Process Design, Material Research, Market Research)

    Human Resource Management(e.g. Recruiting, Training, Compensation System)

    Value

    What

    buyers arewilling topay

    Financial reporting practices

    Governance practices Transparency Use of lobbying

    Relationships with universities Ethical research practices

    (e.g. animal testing, GMOs) Product safety

    Procurement practices(e.g. bribery, child labor,conflict diamonds, pricing tofarmers)

    Use of particular inputs(e.g. animal fur)

    Conservation of raw materials

    Recycling

    Transportation impacts(e.g. emissions, congestion,logging roads)

    Emissions and waste Biodiversity and ecological

    impacts Energy and water use Worker safety and labor

    relations Hazardous materials

    Packaging use anddisposal(e.g. McDonalds clamshell)

    Transportation impacts

    Employee education and jobtraining

    Safe working conditions

    Diversity and discrimination

    Health care and other bene fits

    Compensation policies

    Layoff policies

    Disposal of obsolete products Handling of consumables

    (e.g. motor oil, printing ink Customer privacy

    Marketing and advertising (e.g. truthfuladvertising, advertising to children)

    Pricing practices (e.g. pricediscrimination among customers,anticompetitive pricing practices, pricingpolicy to the poor)

    Consumer information

    Every activity in the value chain touches on communities in the locations where acompany operates. These impacts can be positive or negative.

    66 Copyright 2007 Professor Michael E. Porter20081201 PACE strategy.ppt

    Identifying Shared ValueOutside-In Social Impact on the Company

    Source: Michael Porter, The Competitive Advantage of Nations, 1990

    Competitive context is often influenced by or inextricably linked with social conditions

    Availability of qualified human resources(Marriotts job training)

    Access tospecialized training programs Efficient physical infrastructure Efficient permitting and regulatory practices Availability of scientific and technological

    institutions (Microsofts W orking Connections;Nestls knowledge transfer t o farmers)

    Sustainable access to natural resources(GrupoNuevas water conserva tion)

    Efficient access to capital

    Fair and open local competition (e.g., theabsence of trade barriers, fair re gulations)

    Intellectual property protection Transparency(e.g., financial reporting,

    corruption: Extractive IndustriesTransparency Initiative)

    Rule of law (e.g., security, protection ofproperty, legal system)

    Meritocratic incentive systems (e.g.,antidiscrimination)

    Nature of local demand (e.g. appeal ofsocial value propositions: Whole Foods

    customers) Fair and demanding regulatory

    standards (California auto emissions &mileage standards)

    Local needs that can be servednationally and globally (Urbis housingfinancing, Unilevers bottom of thepyramid strategy)

    Availability of local suppliers and supportservices (Syscos locally grown produce;Nestls milk collection dairies)

    Access to partner firms in related fields Access to a cluster instead of isolated

    firms andindustries

    Context forFirm Strategyand Rivalry

    Related andSupportingIndustries

    Factor(Input)

    Conditions

    DemandConditions

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    Creating a Corporate Social Agenda

    GenericSocial Impacts

    Value Chain SocialImpacts

    Social Dimensionsof Competitive

    Context

    Good citizenship Mitigate harm fromvalue chain activities

    Responsive CSR Strategic CSR

    Transform value chainactivities to benefitsociety whilereinforcing strategy

    Strategic philanthropythat improves salientareas of competitivecontext

    The impact of CSR is greatest when responsive CSR, value chain socialimpacts, and investments in competitive context are integrated

    Create a socialdimension of the valueproposition

    68 Copyright 2007 Professor Michael E. Porter20081201 PACE strategy.ppt

    Strategic CSR: ChoicePoint

    ChoicePoints core business is providing personal identification,screening, and credit verification e.g., employment background screening, credit verification, DNA identification,

    drug testing

    The companys CSR program focuses on providing identification andverification services and advice to social organizations: e.g., background checks of volunteers working with children

    Identity verification for disaster victims

    Assisting NGOs to find missing children and prevent identity theft

    ChoicePoints CSR is aligned with its founding principle: creating asafer and more secure society through responsible use of information

    ChoicePoint leverages its skills, data, technological knowledge, andstaff to maximize social benefit

    CSR activities are not just charity but improve the companyscapabilities around identity issues

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    Strategic CSR: Nestl in India

    Nestls entered the poor Moga region of India in 1962

    Local milk supply was hampered by small parcels of land, poor soil, periodicdroughts, animal disease, and lack of a commercial market

    Nestl established local milk purchasing organizations in each town

    Nestl invested in improving competitive context

    Collection infrastructure such as refrigerated dairies was accompanied byveterinarians, nutritionists, agronomists, and quality assurance experts to assistsmall farmers

    Medicines and nutritional supplements were provided to improve animal health

    Monthly training sessions were held for local farmers

    Wells to secure water supply for animals were dug with financing and technicalassistance from Nestl

    Nestl has built a productivemilk cluster in Moga, buying milk from more than75,000 farmers through 650 local dairies

    Moga has dramatically improved social conditions

    Nestl has developed a long-term competitive advantage in the milk cluster

    70 Copyright 2007 Professor Michael E. Porter20081201 PACE strategy.ppt

    The Moral Purpose of Business

    The most important thing a corporation can do for society is to contribute to aprosperous economy

    Only business can create wealth; other institutions in society are principallyinvolved in redistributing wealth or investing it to meet human needs

    Business has the tools, capabilities, and resources to make a far greaterpositive impact on social issues than most other institutions

    Corporations depend on a healthy society to sustain competitiveness

    Business is more transparent and more accountable than most foundationsand NGOs

    Corporations are not responsible for all the worlds problems, nor do theyhave the resources to solve them all

    Business has no need to be defensive about its role in society

    Each company can and should identify the particular set of societalproblemsthat it is best equipped to help resolve, and from which it can gainthe greatest competitive benefit

    Addressing social issues through shared value strategieswill lead to self-sustaining solutions

    Using these principles, businesses can have a greater impact on social goodthan any other institution or philanthropic organization