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mHealth for Chronic Disease Management: It Takes More Than an ‘App’ Garret Spargo Director of the National Telehealth Technology Assessment Resource Center (TTAC)

mHealth for Chronic Disease Management: It Takes More … Presentation - NRTRC...• Development and Evaluation of Tools for Measuring the Quality of Experience (QoE) in mHealth Applications

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Page 1: mHealth for Chronic Disease Management: It Takes More … Presentation - NRTRC...• Development and Evaluation of Tools for Measuring the Quality of Experience (QoE) in mHealth Applications

mHealth for Chronic Disease Management: It Takes More Than an ‘App’

Garret Spargo Director of the National Telehealth Technology

Assessment Resource Center (TTAC)

Page 2: mHealth for Chronic Disease Management: It Takes More … Presentation - NRTRC...• Development and Evaluation of Tools for Measuring the Quality of Experience (QoE) in mHealth Applications
Page 3: mHealth for Chronic Disease Management: It Takes More … Presentation - NRTRC...• Development and Evaluation of Tools for Measuring the Quality of Experience (QoE) in mHealth Applications

The Evolution of Mobile

Karl Arnold – “Drahtlose Telephonie” [translation: wireless telephone] in Simplicissimus 12/20/1926

Page 4: mHealth for Chronic Disease Management: It Takes More … Presentation - NRTRC...• Development and Evaluation of Tools for Measuring the Quality of Experience (QoE) in mHealth Applications

The Evolution of Mobile

Page 5: mHealth for Chronic Disease Management: It Takes More … Presentation - NRTRC...• Development and Evaluation of Tools for Measuring the Quality of Experience (QoE) in mHealth Applications

The Evolution of Mobile

Page 6: mHealth for Chronic Disease Management: It Takes More … Presentation - NRTRC...• Development and Evaluation of Tools for Measuring the Quality of Experience (QoE) in mHealth Applications

The Evolution of Mobile

Page 7: mHealth for Chronic Disease Management: It Takes More … Presentation - NRTRC...• Development and Evaluation of Tools for Measuring the Quality of Experience (QoE) in mHealth Applications

The Evolution of Mobile

Page 8: mHealth for Chronic Disease Management: It Takes More … Presentation - NRTRC...• Development and Evaluation of Tools for Measuring the Quality of Experience (QoE) in mHealth Applications

The Evolution of Mobile

Page 9: mHealth for Chronic Disease Management: It Takes More … Presentation - NRTRC...• Development and Evaluation of Tools for Measuring the Quality of Experience (QoE) in mHealth Applications

The Evolution of Mobile

iPhone (2007) iPhone OS, iOS

(1, 2, 3, 4, 5, 6, 7)

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The Evolution of Mobile

HTC Dream (2008) Android v1 (2008)

1, Cupcake, Donut, Éclair, Froyo, Gingerbread, Honeycomb, Ice Cream Sandwich, Jelly Bean,

KitKat

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The Evolution of Mobile

1G (1979 – 56 Kbit/s) 2G (1991 – 150 Kbit/s

3G (2001 – 1.4-3.1 Mbit/s) 4G LTE (2009 – 4-22 Mbit/s)

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The Evolution of Mobile

Google Play iTunes App Store Windows Store

Page 13: mHealth for Chronic Disease Management: It Takes More … Presentation - NRTRC...• Development and Evaluation of Tools for Measuring the Quality of Experience (QoE) in mHealth Applications

The Evolution of Mobile

Google Play iTunes App Store Windows Store

Page 14: mHealth for Chronic Disease Management: It Takes More … Presentation - NRTRC...• Development and Evaluation of Tools for Measuring the Quality of Experience (QoE) in mHealth Applications

Today’s Talk

A Definition of mHealth mHealth Technology mHealth Programs Lessons from the Literature Current Challenges

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World Health Organization

To date, no standardized definition of mHealth has been established

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World Health Organization

Mobile health (mHealth) is […] the provision of health services and information via mobile technologies such as mobile phones and Personal Digital Assistants (PDAs)

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National Institutes of Health

mHealth is the use of mobile and wireless devices to improve health outcomes, healthcare services and health resources

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mHealth Alliance

[…] medical and public health practice supported by mobile devices, such as mobile phones, patient monitoring devices, tablets, personal digital assistants (PDAs), and other wireless devices

Page 19: mHealth for Chronic Disease Management: It Takes More … Presentation - NRTRC...• Development and Evaluation of Tools for Measuring the Quality of Experience (QoE) in mHealth Applications

The Technology – Hardware

Basic / Feature Phones Smart Phones Peripherals

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The Technology – Software

App Stores Application Programming Interfaces

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The Technology – Servers

Patient data storage / access Provider access

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The Programs – SMS “Texting”

Educational, encouraging, challenging Targeting behavioral change Minimal technological requirements

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The Programs – Data Collection

Activity trackers & calorie counters Medical device interfaces Electronic logs

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The Programs – Support Apps

Extension of data collection Shares results, informs of non-compliance Provides information about conditions

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The Literature

• mHealth and Pediatric Chronic Conditions (2014) • Systematic Review on What Works, What Does Not Work, and Why of Implementation

of Mobile Health (mHealth) Projects in Africa (2014) • A mHealth Application for Chronic Wound Care: Findings of a User Trial (2013) • A Data Encryption Solution for Mobile Health Apps in Cooperation Environments

(2013) • Comparison of Traditional Versus Mobile App Self-Monitoring of Physical Activity and

Dietary Intake Among Overweight Adults Participating in an mHealth Weight Loss Program (2013)

• Contemporary Vascular Smartphone Medical Applications (2013) • Development and Evaluation of Tools for Measuring the Quality of Experience (QoE) in

mHealth Applications (2013) • Hispanic Migrant Farm Workers’ Attitudes Toward Mobile Phone-Based Mapping

mHealth Research: A Decade of Evolution (2013) • Older Adults are Mobile Too! Identifying the Barriers and Facilitators to Older Adults’

Use of mHealth for Pain Management (2013)

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The Literature

• Patient Apps for Improved Healthcare: From Novelty to Mainstream (2013) • Telehealth for Management of Chronic Health Conditions (2013) • Understanding Determinants of Consumer Mobile Health Usage Intentions (2013) • Systematic Review on What Works, What Does Not Work, and Why of Design of an

mHealth App for the Self-Management of Adolescent Type 1 Diabetes: A Pilot Study (2012)

• A Mobile Health Intervention for Inner City Patients with Poorly Controlled Diabetes: Proof-of-Concept of the TExT-MED Program (2012)

• Advancing the Science of mHealth (2012) • Design of an mHealth App for the Self-Management of Adolescent Type 1 Diabetes: A

Pilot Study (2012) • Lessons From a Community-Based mHealth Diabetes Self-Management Program: “It’s

Not Just About the Cell Phone” (2012) • mHealth Consumer Apps: The Case for User-Centered Design (2012) • Designing Interventions to Overcome Poor Numeracy and Improve Medication

Adherence in Chronic Illness, Including HIV / Aids (2011)

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The Lessons – Culture is Key

Target patients with appropriate mHealth app Meet them where they are

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The Lessons – Devices Differ

BYOD, Version 2.0 Patients have very different phones Form factors and functions vary

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The Lessons – No Silver Bullets

You can lead a horse to water … The problem of compliance

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The Lessons – Build Relationships

Not technology for technology’s sake Supplement, don’t replace relationships

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The Lessons – Quantity != Quality

Need actionable context Who needs what, and when?

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The Challenges – Too Many Apps

Patients are overwhelmed Providers are overwhelmed Quality is variable across applications

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The Challenges – Certification

What measures do we certify against? Who determines the necessary measures? Who ensures the certifying body does it right?

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The Challenges – Privacy & Security

[ I am not a lawyer ] Who has access to the data? How is it protected?

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The Challenges – Data

Quantity Interoperability Workflows Training

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The Challenges – Reimbursement

Who pays for devices? Connectivity? Apps?

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The Potential

Increase patient compliance Kick-start data interoperability Measurably improve patient wellness

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The Resources - TTAC

[email protected] (907) 729-4704 www.telehealthtechnology.org

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[email protected] (907) 729-4704 www.telehealthtechnology.org

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The Resources - Other

imedicalapps.com mobihealthnews.com IMS Institute for Healthcare Informatics

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Any Questions?