Mgt321 Mjb Slide

8/8/2019 Mgt321 Mjb Slide

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Name ID

Md.Nazmul Hossain 082 444 030

Iqbal Aziz Muttakee 082 661 030

Mirza Farhat Anjum


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Evaluative statements or judgment concerning objects, people, or

events

Cognitive Component

Affective Component

Behavioral Component


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NegativeAttitude

towardSupervisor

Cognitive=Evaluation

Affective =Feeling

Behavioral= Action

Fig: Component of attitude


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Attitudes

Adjustment

Knowledge

EgoDefensive

ValueExpression


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Managerial StyleTechnologyNoisePeers

Reward SystemCareer opportunities

Beliefs & values

Feelings & emotions

Intended Behavior

StimuliWork Related Factors

Cognition

AffectingStage

Behavior

My supervisor is unfair

Having a fair supervisorIs important to me

I dont like my supervisor

I am going to request fora transfer


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Any incompatibility between two or more attitudes or

between behavior and attitudes.

Desire to reduce dissonance:

Importance of elements creating dissonance

Degree of individual influence over elements

Rewards involved in dissonance


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Changing attitudes of the Employees:

Give feedback on a regular basis.

Accentuate positi

v

e attitude. Be the role model

Provide new information

Use fear & coercion

Use rewards

Influence of friends/peers

Applying co-opting approaches


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DESIRES DESERVES

SATISFACTION

Job satisfaction is an attitude which results from balancing &

summation of many specific likes and dislikes experienced in

connection with the job- their evaluation may rest largely upon

ones success or failure in the achievement of personal

objective and upon perceived combination of the job andcombination towards these ends.


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an important indicator of how employees feel

about their job

can partially mediate the relationship of

personality

job satisfaction and job performance is directly

related to one another

satisfied worker likely to work longer with the

organization


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Intrinsic aspect of job

Supervision

Working conditions

Wage and salaries

Opportunities for advancement


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Security

Company & management

Social aspect of job

Communication

Benefits


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The work itself

Pay

Promotions


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Each employee wants:

Recognition as an individual

Meaningful task

An opportunity to do something worthwhile.

Job security for himself and his family

Good wages

Adequate benefits

Opportunity to advance

No arbitrary action- a voice a matters affecting him

Satisfactory working conditions


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SkillExperience

Training

EffortsAge

SeniorityEducation

Co loyaltyPast

performance

LevelDifficulty

Time spanAmount of

responsibility

Perceivedoutcome of

referent

others

Actualoutcomereceived

Perceivedpersonal job

inputs

Perceivedinputs &

outcomes of

referent others

Perceived job

characteristics

Perceivedamount that

should bereceived (a)

Perceived

amountreceived(b)

a=bsatisfaction

a>b

dissatisfactiona


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Conflict between co-workers.

Conflict between supervisors.

Not being opportunity paid for what they do.

Have little or no say in decision making that affect

employees.

Fear of loosing their job.


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HIGH ABSENTEEISM:

When there is low job satisfaction among the employees the

rate of absenteeism will definitely increase.

HIGH TURNOVER:

If employees are less satisfied with the job, they are tend to

elope from the job frequently.

TRAINING COST INCREASES:

If an employee leaves the job, the firm needs to hire new employee

which results in low job satisfaction.


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Fig: Curve showing relationship between job satisfaction and rateFig: Curve showing relationship between job satisfaction and rate

of turn over and absenteeism.of turn over and absenteeism.


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Mgt321 Mjb Slide