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Page 1 of 38 MFSS Back Office Sr No INDEX Page No 1 Login Screen 2 1.1 Home Page 3 2 Managing Member Details 5 3 Managing Clients (Client Master/ DP master) 7 3.1 Upload Client Master (File Format) 7 3.2 Upload DP Master (File Format) 11 4 Client Holdings (Holdings Master) 13 5 Starting with Back office (Batch Upload) 15 5.1 View Orders Screen 17 5.1.1 Various parameters 17 5.2 Import Various Reports 17 5.2.1 Provisional File 17 5.2.2 Final Order File 19 5.2.3 Fund Obligation File (SOBG) 20 5.2.3.1 Mark Shortages 21 5.2.3.2 Generate Shortage (COBG)File 22 5.2.4 Shortage Return file (CROBG ) 23 5.2.5 Allotment Success/Rejection report 24 5.2.6 DLVR Report 25 5.2.7 DFDS Report 26 5.2.8 Redemption Success/ Rejection report 26 5.2.9 Funds Report 27 6 View orders 28 6.1 Generate Dump 28 6.2 Confirmation Note 28 6.3 Email facility 29 6.4 Generate Payout File 31 7 Bills Management 32 7.1 Generate Bills 32 7.2 Download Bills 32

MFSS Back Office - National Stock Exchange of India 7 of 38 3. Managing Clients 3.1. Upload Client Master Format: The file shall be in comma separated format. User can prepare and

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Page 1 of 38

MFSS Back Office

Sr No INDEX Page No

1 Login Screen 2

1.1 Home Page 3

2 Managing Member Details 5

3 Managing Clients (Client Master/ DP master) 7

3.1 Upload Client Master (File Format) 7

3.2 Upload DP Master (File Format) 11

4 Client Holdings (Holdings Master) 13

5 Starting with Back office (Batch Upload) 15

5.1 View Orders Screen 17

5.1.1 Various parameters 17

5.2 Import Various Reports 17

5.2.1 Provisional File 17

5.2.2 Final Order File 19

5.2.3 Fund Obligation File (SOBG) 20

5.2.3.1 Mark Shortages 21

5.2.3.2 Generate Shortage (COBG)File 22

5.2.4 Shortage Return file (CROBG ) 23

5.2.5 Allotment Success/Rejection report 24

5.2.6 DLVR Report 25

5.2.7 DFDS Report 26

5.2.8 Redemption Success/ Rejection report 26

5.2.9 Funds Report 27

6 View orders 28

6.1 Generate Dump 28

6.2 Confirmation Note 28

6.3 Email facility 29

6.4 Generate Payout File 31

7 Bills Management 32

7.1 Generate Bills 32

7.2 Download Bills 32

Page 2 of 38

1. Login Screen

After first login try change password prompt will appear:

Page 3 of 38

After successful login system will display the home page which is a scheme watch See below screen.

1.1 Home Page

After login user can view Back Office menu as per Screen

Page 4 of 38

Page 5 of 38

2. Managing Member Details

Member can input the below details under this option such as:

• ARN NO

• Sebi Registration No

• CMBP id

• Email (Regd Email Address)

• Brokerage Template – Helps to set brokerage percent

• Tel No

• Fax No

All these details required to be captured while generating the confirmation note / Payout file etc.

Also Member needs to save some more details in the tab provided as List Brokerage.

Page 6 of 38

Member can input the below details under this option such as:

• Template Name

o Different templets can be set by member eg default or specific and the same can

be mapped client wise

• Subscription Brokerage %

• Redemption Brokerage %

Page 7 of 38

3. Managing Clients

3.1. Upload Client Master Format:

The file shall be in comma separated format. User can prepare and upload the client details file even

when market is not open.

The account number should be unique. It can be alphanumeric only i.e. no special characters are

allowed.

Upload Clients A bulk upload facility is also available to the user to set multiple client codes at the same time.

The user need to browse the file saved in local drive by pressing […]. The client records from the

selected file can be uploaded by pressing [Upload]

The structure of the client master file should be as given below:

Sl Field Datatype Size Field Description Sample record

1 Client Code Char 10 Client Id A101

2 Client Name Char 70 Client name ABCD

Blank (In case of

corporate & HUF) M

M - Male

3 Gender Char 1

F - Female

1 - Business 1

2 - Services

3 - Professional

4 - Agriculture

5 - Retired

6 - Housewife

7 - Student

4 Occupation Code Num 2

8 - Others

1 - Individual 1

2 - On behalf of

minor

3 – HUF

4 – Corporate

5 Tax Status Num 2

5 - NRI

Page 8 of 38

6 PAN Number Char 10 PAN number AEDPN2044Q

Y - Yes Y 7 KYC Compliant Char 1

N - No

8 Address Line 1 Char 40 Client Address 1 A

9 Address Line 2 Char 40 Client Address 2 B

10 Address Line 3 Char 40 Client Address 3 C

11 City Char 35 City D

AN - Andaman &

Nicobar AN

AR - Arunachal

Pradesh

AP - Andhra Pradesh

AS - Assam

BH - Bihar

CH - Chandigarh

CG - Chattisgarh

DL - Delhi

GO - GOA

GU - Gujrat

HA - Haryana

HP - Himachal

Pradesh

JM - Jammu &

Kashmir

JK - Jharkhand

KA - Karnataka

KE - Kerala

MP - Madhya

Pradesh

MA - Maharashatra

MN - Manipur

ME - Meghalaya

MI - Mizoram

NA - Nagaland

ND - New Delhi

OR - Orissa

PO - Pondicherry

PU - Punjab

RA - Rajasthan

12 State Char 2

SI - Sikkim

Page 9 of 38

TN - Tamil nadu

TR - Tripura

UP - Uttar Pradesh

UC - Uttranchal

WB - West Bengal

13 Pin Code Num 6 Pin code 400602

14 Office Phone No. Num 8 Office phone no

12345678

15 Residence Phone

No.

Num 8 Residence phone no.

12345678

16 Mobile No. Num 10 Mobile no. 9999999999

17 Email ID Char 50 Email ID [email protected]

18 Bank Name Char 40 Bank Name HDFC BANK

19 Bank Branch Char 40 Bank Branch MUM

20 Bank City Char 35 Bank City MUM

21 Account No. Char 40 Bank account number 159263487

1 - Cheque 1

2 - Direct credit

3 - ECS

4 - NEFT

22 Preferred Div /

Redemption

Payment

Mechanism

Num 1

5 - RTGS

Code commensurate

to the preferred

dividend/ redemption

payment mechanism

23 MICR/NEFT/RTGS

Code

Num/Char/Char 11

Not applicable for

cheque and direct

credit

24 Date Of Birth DD/MM/YYYY 10 Date of Birth -

Mandatory if tax

status is 'On behalf of

minor'

25 Guardian Name Char 35 Guardian Name -

Applicable if tax

status is 'On behalf of

minor'

26 Guardian PAN No. Char 10 Guardian PAN

number - Applicable

if tax status is 'On

behalf of minor'

27 Nominee Name Char 40 Nominee Name

Page 10 of 38

28 Nominee Relation Char 40 Nominee Ralation

SB - Saving Bank SB 29 Bank Account Type Char 10

CB - Current Bank

P - Physical E 30 Statement

Communication

Mode

Char 1

E - Electronic

The response file would be generated in the same path of input file. The status of the upload is

appended at the end of each record i.e. if the record upload is failed, the error message would be

made available in the response file.

Client Master is designed to maintain Client detail, which user needs to submit to the exchange and

all clients related detail maintenance should be centralized.

Client master Screen:

Page 11 of 38

Note : - Brokerage template can be mapped client wise

3.2 Upload DP Master Format

The DP master upload format;

Sl Field Data type Size Field Description

1 Client code Char 10 Client Id

2 Depository Code Char 8 NSDL/CDSL

3 DP ID Char 8 Depository Participant ID in case of NSDL and Blank in case of CDSL

4 Beneficiary ID Num/Char 8 Beneficiary Id of the client

Page 12 of 38

Mode of holding:

SI - Single

JO - Joint

5 Mode of Holding Char 2

AS - Anyone / Surviour

6 First Client Name Char 70 Client Name

7 First Client Pan Number Char 10 PAN number of the first holder

1 - Individual

2 - On behalf of minor

3 - HUF

4 - Corporate

8 Tax Status Num 2

5 - NRI

1 - Business

2 - Services

3 - Professional

4 - Aggriculture

5 - Retired

6 - Housewife

7 - Student

9 Occupation Code Num 2

8 - Others

10 Date Of Birth DD/MM/YYYY 10 Date of Birth - Mandatory if tax status is 'On behalf of minor'

11 Guardian Name Char 35 Guardian Name - Applicable if tax status is 'On behalf of minor'

12 Guardian PAN No. Char 10 Guardian PAN number - Applicable if tax status is 'On behalf of minor'

13 Second Client Name Char 70 Client Name

14 Second Client Pan Number

Char 10 PAN number of the second holder

15 Third Client Name Char 70 Client Name

16 Third Client Pan Number Char 10 PAN number of the third holder

17 Branch Code Num 3 Branch code to which client has to assign

Page 13 of 38

3.3 Common DP – Client Master

Common DP – Client Master Screen

The Common DP – Client Master Format

Field Datatype Size Field Description

Client Code Char

M

10

Client Id

Client Name Char

M

70

Client name

NM

Blank (In case of corporate &

HUF)

Gender Char

1

M - Male

Page 14 of 38

F - Female

M 1 - Business

2 - Services

3 - Professional

4 - Agriculture

5 - Retired

6 - Housewife

7 - Student

Occupation Code Num

2

8 - Others

M 1 - Individual

2 - On behalf of minor

3 – HUF

4 – Corporate

Tax Status Num

2

5 - NRI

PAN Number Char

M

10

PAN number

M Y - Yes KYC Compliant Char

1

N - No

Address Line 1 Char

M

40

Client Address 1

Address Line 2 Char

NM

40

Client Address 2

Address Line 3 Char

NM

40

Client Address 3

City Char M 35 City

M AN - Andaman & Nicobar

AR - Arunachal Pradesh

AP - Andhra Pradesh

AS - Assam

BH - Bihar

CH - Chandigarh

CG - Chattisgarh

DL - Delhi

GO - GOA

GU - Gujrat

HA - Haryana

HP - Himachal Pradesh

JM - Jammu & Kashmir

State Char

2

JK - Jharkhand

Page 15 of 38

KA - Karnataka

KE - Kerala

MP - Madhya Pradesh

MA - Maharashatra

MN - Manipur

ME - Meghalaya

MI - Mizoram

NA - Nagaland

ND - New Delhi

OR - Orissa

PO - Pondicherry

PU - Punjab

RA - Rajasthan

SI - Sikkim

TN - Tamil nadu

TR - Tripura

UP - Uttar Pradesh

UC - Uttranchal

WB - West Bengal

Pin Code Num M 6 Pin code

Office Phone No. Num

NM

8

Office phone no

Residence Phone No. Num

NM

8

Residence phone no.

Mobile No. Num

NM

10

Mobile no.

Email ID Char NM 50 Email ID

Bank Name Char

M

40

Bank Name

Bank Branch Char

M

40

Bank Branch

Bank City Char

M

35

Bank City

Account No. Char

M

40

Bank account number

M 1 - Cheque

Preferred Div /

Redemption Payment

Mechanism

Num

1

2 - Direct credit

Page 16 of 38

3 - ECS

4 - NEFT

5 - RTGS

Not

applicable

for cheque

and direct

credit

Code commensurate to the

preferred dividend/ redemption

payment mechanism

ECS - MICR

Mandatory

MICR/NEFT/RTGS

Code

Num/Char/Char

NEFT /

RTGS -

NEFT/RTGS

Code

Mandatory

11

Date Of Birth DD/MM/YYYY Mandatory if

tax status is

'On behalf of

minor'

10

Date of Birth - Mandatory if tax

status is 'On behalf of minor'

Guardian Name Char Applicable if

tax status is

'On behalf of

minor'

35

Guardian Name - Applicable if

tax status is 'On behalf of minor'

Guardian PAN No. Char Applicable if

tax status is

'On behalf of

minor'

10

Guardian PAN number -

Applicable if tax status is 'On

behalf of minor'

Nominee Name Char

NM

40

Nominee Name

Nominee Relation Char

NM

40

Nominee Ralation

M SB - Saving Bank Bank Account Type Char

10

CB - Current Bank

M P - Physical

Statement

Communication Mode

Char

1

E - Electronic

Depository Code Char M

8 NSDL/CDSL

DP ID Char

M

8 Depository Participant ID in case

of NSDL and Blank in case of

CDSL

Beneficiary ID Num/Char M 8 Beneficiary Id of the client

2 Mode of holding:

SI - Single

Mode of Holding Char M

JO - Joint

Page 17 of 38

AS - Anyone / Surviour

First Client Name Char M 70 Client Name

First Client Pan Number Char M 10 PAN number of the first holder

Second Client Name Char Applicable if

mode of

holding is

joint

70

Client Name

Second Client Pan

Number

Char Applicable if

mode of

holding is

joint

10

PAN number of the second

holder

Third Client Name Char Applicable if

mode of

holding is

Either or

survivor

70

Client Name

Third Client Pan Number Char Applicable if

mode of

holding is

Either or

survivor

10

PAN number of the third holder

Branch no Char

M

3 branch to which client will be

allocated

4. Client Holdings Upload:

This facility is being given to the member to maintain client holdings.

The file shall be in comma separated format. User can prepare and upload the client details file even

when market is not open.

Upload Holdings:

A bulk upload facility is also available to the uses.

The user need to browse the file saved in local drive by pressing […]. The holding records rom the

selected file can be uploaded by pressing [Upload]

The structure of the file should be as given below:

Sl Field Datatype Size Field

Description

1 Client Code Char 10 Client Id

Page 18 of 38

2 DP ID Char 8 Depository id

3 Beneficiary ID Num 8 Benificiary id

4 PAN Number 1st

holder

Char 10

8 ISIN Char 12

9 Units Num 999999999999.99

*****

All fields are

mandatory

The holdings Screen:

Page 19 of 38

The statement will look like:

One has to input the DP (NSDL/CDSL), DP id & Beneficiary id of the client to download the

holding statement.

5. Starting with Back office (Batch Upload)

To start with actual back office process one has to upload the relevant file and check whether the

records are appearing in Back Office properly..

Steps to be followed:

Step 1: Select batch upload:

Page 20 of 38

Step 2: Select a file type needs to upload

Step 3: The uploaded file can be checked as below.

Page 21 of 38

Step 4: After upload the orders will be displayed in the view orders screen

5.1. View Orders Screen

1. All the orders details along with settlement type. Settlement no & settlement Date will be

displayed in the view orders screen.

2. Also the order status will be updated as and when the file gets uploaded in the back office.

3. User can take a dump (Download) of the orders screen also.

4. Various featured given as:

a. Generating the Dump

b. Generating the Confirmation Note (Contract Note)

c. Emailing the same (Email Option)

d. Transfer Payout File

e. Cancel/ Deletion Option

f. Search Option

5.1.1. Various parameters are given on the screen such as

• Settlement Type

• Settlement no

• Order No

• From & To date

• Client code

• Confirmation Flag etc.

5.2. Import Various Reports:

5.2.1. Provisional File

This will be an optional process. Members would upload provisional order report provided by

the exchange.

Processing : Upon upload following additional fields would be set on each order record.

Page 22 of 38

• Order Status = Provisional

• Settlement Type

• Settlement No

After upload of provisional file the orders can be viewed in view order screen.

This report is non mandatory for upload in Back Office.

Order Deletion

This control is used Delete the Order files if wrong data imported or any other changes required

in Orders.

1. First select the order no which is required to be deleted. See screen

Page 23 of 38

\

2. Then Click on cancel button to delete the particular order. One pop up will appear to confirm

the action of deletion.

3. Click on ‘ok’ and the order gets deleted.

5.2.2. Final Order File

Processing: This will be a Mandatory process. Members would upload Final order report

provided by the exchange.

Upon upload following additional fields would be set on each order record.

• Order Status = Final

• Settlement Type

• Settlement No

• If any rejection then the rejection reason will get updated.

In case a provisional order image is not uploaded the process will upload the final image without

raising any warnings.

The provisional image will be completely overwritten by the final image & if any mismatch

between provisional & final order the warning will error will appear for that record while

uploading the file.

Page 24 of 38

5.2.3. Fund Obligation File (SOBG)

Processing: Members would upload order wise funds obligation for subscription orders. Upon

upload following additional fields would be set on each order record.

o Funds obligation = Funds obligation as in the file

In case funds obligation for a given order number is other than the actual order amount then a

error will occur at the time of uploading the obligation file for that particular record. Please

check below attached screen

Page 25 of 38

Error reason: Fund Obligation Amount mismatch with final order amount.

5.2.3.1.Shortage File

Mark Shortages in the Fund Obligation view Description : Member will be given a list of subscription orders for whom Funds obligation

has been uploaded.

• An option will be provided for the member to select multiple orders and mark them as

shortages.

• An option will also be provided for the member to select multiple orders and revoke the

shortage markings. The revoke option can be executed only if the shortages have not been

exported.

Page 26 of 38

5.2.3.2. Generate Shortage File (COBG)

A record for which the shortage is marked, shortage (COBG) file can be generated for the

same by selecting an option generate Shortage File.

Page 27 of 38

Following additional filters will be provided

o Client Code

o Settlement Type & Settlement No

o Order Date

5.2.4. Shortage Return file (CROBG)

Return files for Participants will be generated with status of records as accepted / rejected

and reason for rejection.

This file can be uploaded in back Office in the given option and the status will be updated in

View orders as well as fund Obligation screen against the particular record.

Page 28 of 38

5.2.5. Allotment Success/Rejection report

The exchange would provide subscription order wise quantity allotted, NAV and amount

allocated. Member will upload the allotment report

For each subscription order following fields will be updated (in View orders Screen)

• Allotted Quantity

Page 29 of 38

• Allotted Amount

• Allotted NAV

And Allotment rejection report will update the reason of rejection in view orders screen

against that particular record.

Page 30 of 38

5.2.6. DLVR Report

The exchange provides settlement type and number wise quantity receivables for each

subscription order.

For each subscription order DLVR Quantity receivable field will be updated in view orders

screen.

This report can be used for reconciliation purpose. As this report can be checked against the

qty updated by allotment success report.

Page 31 of 38

5.2.7. DFDS Report : Redemption Orders – Upload Demat Final Delivery Statement

Exchange will give a DFDS statement containing redemption order wise quantities delivered

by clients to NSCCL

For each redemption order following Delivered Quantity field will be updated

This report can be used for reconciliation for redemption orders as DFDS (QTY) to be

checked with the actual order quantity.

5.2.8. Redemption Success/Rejection report:

Exchange will give a redemption order wise redemption status details. Members will upload

this report in the back office.

For each redemption order following fields will be updated:

• Redeemed Amount

• Redeemed NAV

• Entry / Exit Load

• STT

• TDS

And for rejected redemption orders redemption rejection report will be uploaded which will

update the redemption rejection reason.

Page 32 of 38

5.2.9. Funds Report (FNDS):

Exchange will give redemption order wise funds receivable report. Members will upload this

report in the backoffice

. For each redemption order receivable amount will be updated.

Page 33 of 38

6. View Orders screen:

6.1. Generate the dump.

After upload of all the orders User can generate and download the dump of all the orders.

After from & to date selection User can see the orders for particular day. Or else User can select

the view parameterized.

6.2. Confirmation note.

User can generate the confirmation note for the order placed.

It will give a prompt to select the order.

After selecting the order as shown in the below screen User can click on conf note to generate

the same.

Page 34 of 38

6.3. Email facility: If Member wishes to avail the email facility he should have the email for his client save d in the

DP/Client master.

Also in the list details screen member should enter his own email address so that he will get a

copy of mail on the mentioned id.

After clicking on email option user will a prompt to select email type.

Page 35 of 38

After this a msg box will appear saying email has been sent.

The email will look like

Page 36 of 38

• In to option client email address will appear

• In cc option member email address will appear

• An email will be received from MFSS [email protected].

• Subject line would be ‘Ord. Conf. Note for order no dated dd-mm-yyyy.’

6.4. Generate Payout File:

Member requires a file format for normal pay in of units to transfer the units lying in the pool

account to the final beneficiary account.

One has to input internal reference number & execution date before generating the payout file.

A prompt will appear to generate the payout file to select the transactions. (Only subscription

transactions.)

A file will be generated and prompt will appear to save or open the file.

Page 37 of 38

7. Bill Management

7.1. Generate Bills

Back Office also has a facility to generate the bills clientwise. Settlement no wise.

• Once entered above information click on generate Bill.

• Then Search a bill

7.2. Download a bill

To download a bill user has to input a bill no or settlement no or client code and once can

download a bill

User can ever regenerate the bill also

A Bill will look like this.

Page 38 of 38

Same like confirmation note a bill also can be emailed to the client.

• In to option client email address will appear

• In cc option member email address will appear

• An email will be received from MFSS [email protected].

• Subject line would be ‘Bill for Bill No Billxxxxxxx dated dd-mm-yyyy.’