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Copyright © 2015 Oracl

Oracle Advisor WebcastFundamentals of EAM Asset Move Process

Basem AbdelrahimSenior Principal Technical Support Engineer

February 19, 2015


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Objectives

• Asset Move Workbench – Self Service• Asset Move in EAM vs. Inventory

• Asset Move Enhancements

• Asset Move Limitations

• Implementation Considerations


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Agenda

1

2

3

4

5

Technical Overview

Setup and Pre-requisites

Asset Transfer Demo

Diagnostics / TroubleshootingResources


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1 – Technical Overview

1 Technical Overview


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Technical Overview

The Asset Move Workbench is a simplified UI within eAM which allows users to

Assets and Rebuilds from one location to another.Key Benefits are:

1. Simple UI eliminating the need to use Inventory Forms.

2. Asset Numbers can be specified

3. Support for Inter-Org transfer and sub-inventory transfer4. Asset along with its entire hierarchy can be transferred.

5. Support for transferring assets not in subinventory.


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• Asset Move functionality was introduced in Release 12.1.1.

• Move assets from one location to another, typically from sourceorganization to destination organization.

• Asset Move functionality can also be achieved via the following 2Inventory forms:

Inventory -> Transactions -> Inter-Organization TransferORInventory -> Transactions -> Subinventory Transfer

Technical Overview


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• Advantage of using it from EAM UI (i.e., Asset Move page) is that entire hierarchy can be moved as a single unit.

• May need to move assets from location to another for different reaso1) To replace a failed asset

2) To borrow an asset for a particular job or project

Technical Overview


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• The following entities will also move with the asset:1) Activities: if the Activity Definition is assigned to the destination

organization. If not, you will need to use the Activity Workbench to

assign an activity to the new organization.

2) PM schedules

3) Meters

4) Failure history and setup

Technical Overview


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• The following entities do NOT move with the asset:1) Work orders

2) Routings

3) Cost history

4) Collection plans

Note:

Generally the work history remains with the execution org. It is appropriate because the WO has referenceof who performed the work (resources) and when it was performed, what is consumed (materials) etc., whicare relevant for the Org which performed it. Needless to say, it has costing impact on the chargeddepartment/org. So it is appropriate that the work history stays with the source org.

Technical Overview


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2 – Setup and Pre-requisites

2 Setup and Pre-requisites


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1) Select Intermediate Subinventory [N: EAM -> Setup -> Parameters]



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• Define an Intermediate Subinventory in the source organization (not destina

• This intermediate subinventory is the default subinventory to which

all the assets undergoing miscellaneous receipt transactions are

received while performing the Asset Move transfer.

• Only expense subinventories associated with your organization are

available for selection.


1) Select Intermediate Subinventory (cont.)


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• Why Intermediate Subinventory is needed ?

It’s a subinventory needed for autocreation of the misc receipt to bring onhand neededfor the transfer.

EAM performs a miscellaneous receipt of an asset if there is no quantity available in theexpense subinventory. This process does not track the quantity for the asset. Thesemiscellaneous receipts are done at zero cost, and are placed in an expense intermediatesubinventory.

1) Select Intermediate Subinventory (cont.)



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2) Enable Service Fulfillment Manager (SFM)[N: SFM System Administrator > Administration -> Queue Console]



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- Click on the Services button


2) Enable Service Fulfillment Manager (cont.)


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- Check 'SFM Event Manager Queue Service' with 'Actual' and 'Target' values s


2) Enable Service Fulfillment Manager (cont.)


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- Ensure that only one SFM thread is run. Check as follows.

a. System Admin Responsibility > Concurrent > Manager > Defineb. Query up “SFM Event Manager Queue Service”



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- The value for the parameter should read like this, the last parameter indicates th

number of threads:

SM_MSG_WAIT_TIME=10:SM_SLEEP_TIME=10:XDP_DQ_CLASS_NAM

oracle.apps.xdp.dequeuer.core.Dequeuer:XDP_DQ_API=

XNP_EVENT.PROCESS_IN_EVT:XDP_DQ_INIT_NUM_THREADS=1



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3. Set up a Shipping Network [N: Inventory -> Setup -> Organizations -> Shipping N



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3. Set up a Shipping Network (cont.)- Click on Find button to see if a shipping network already exists.

- If there are no rows, create a shipping network as per example below:

First row

From: EM1

To: FAC

Transfer Type: Direct

Elemental Visibility Enabled: Checked (checkbox next to FOB LOV)

Set the accounts in primary and secondary accounts

Save.

- You can add another row with FAC as origin and EM1 as destination with the same setup



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4) Implementation Considerations- Asset Routes cannot be moved.

- The source org and the transfer org should be in open period.

- The Asset Group should be transactable.

- Asset Group should already be assigned to the Destination org in Item Master Form.

- Transfer Type should be either Direct or Intransit, depending on business requirements.



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4) Implementation Considerations (cont.)

- You should not have Production Equipment Link. In Asset Number Form: Others Tab

has Property Management Region (Fields: Location Name and Location Code). They

correspond to Property Management Link. Refer to User’s Guide for clarification.

- If you want to perform transfers between Expense Sub Inventories and Asset Sub

Inventories, you have to set the profile " INV: Allow Expense to Asset Transfer " to "Y

- Only Expense Subinventories are shown in the Intermediate Subinventory LOV.



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- If Asset has no On Hand Quantity, a Misc Receipt Transaction is performed in

background into the Intermediate Subinventory that was defined in the EAM Parameters.

- If Asset/Rebuildable is already issued out of stores then a new serial would be created

by doing a Miscellaneous Receipt Transaction if the profile “INV: Restrict Receipt

of Serials" is set to "No".



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- There is a demand from some customers that an Asset/Rebuild is "Issued out of stores", it

is fine to create and receive a new Serial But if the Asset/Rebuild is "Issued to Projects"

or "Issued to a Work Order", then the a new serial should not be created.

- Currently Inventory does not distinguish between "Issued out of Stores" , "Issued to

Projects", "Issued to a Work Order". All it considers is the above profile Option and

performs a Receipt of Serial Based on its Value. There is an Existing ER to make

changes as above: ER # 8203382.



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- If an Asset is defined in a production org (Example M1 is production org maintained

by EM1) and there is no on hand Quantity on that serial and user wants to transfer this to

other Maintenance org, say FAC, then a Misc Receipt Transaction is triggered in EM1

and then a transfer happens from EM1 to FAC.



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3 – Asset Transfer Demo

3 Asset Transfer Demo


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Asset Transfer DEMO

For asset tranorganizatShipping

between sdestination o

Define th

shipping rouIn this exampmove both w

EM1 and FAC


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Asset Transfer DEMO

To enable this featIntermediate sub i

locator have been For Assets which system will use thinventory to receivinto inventory in tand then transfer idestination organi


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Asset Transfer DEMO

Click on Assets tab


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Asset Transfer DEMO

Query an asset number whose

asset group is transactable.Click the Go button.


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Asset Transfer DEMO

Select Move Asset


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Asset Transfer DEMO

Click the Go buttonto launch the AssetMove Workbench

for the selectedAsset Number.


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Asset Transfer DEMO

This error occurs if the currentaccounting period is not open.


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Asset Transfer DEMO

NavigateAccountin

[N: AccountiInventory Acc

Click on Copen the cu


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Asset Transfer DEMO

Once the accounting period isopen, go back and click ‘MoveType’ from the drop down list.Select Sub-Inventory Transfer tomove assets across sub-inventorieswithin the eAM organization.Select Inter-Org Transfer to moveassets across organizations.


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Asset Transfer DEMO

Click in the DestinationOrganization field.


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Asset Transfer DEMO

Enter 'Fleet' in theDestination Sub-Inventory field.


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Asset Transfer DEMO

Include Child Assets is bydefault selected as 'Yes'. Ifonly parent asset is requiredto be transferred, select 'No‘.


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Asset Transfer DEMO

The table at the bottom shows thecomplete Asset Hierarchy of the

selected asset as well as thecurrent Organization and Sub-

Inventory of all the child assets.Click Apply to perform the transfer.


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Asset Transfer DEMO

Asset with its hierarchy hasbeen completely moved tothe selected destination.


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Asset Transfer DEMO

Click the Advanced Search button


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Asset Transfer DEMO

Click the Add button toadd search criteria

‘Transferred Assets’.


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Asset Transfer DEMO

Click the Go button to see thework history of thetransferred asset.


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Asset Transfer DEMO

Select View Coststo see work order

costs in thesource org.


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Asset Transfer DEMO

Let us now verify the Asset is inthe destination org.Click the Home tab.


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Asset Transfer DEMO

Change current org todestination org.Select FAC list item.


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Asset Transfer DEMO

Click the Gobutton.


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Asset Transfer DEMO

Once destination org isselected, click the Assetstab, enter Asset Number

and click Go.


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Asset Transfer DEMO

Select Asset Operational Logfrom action list and click theGo button.The transferred Asset is visiblein the destination org.


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Asset Transfer DEMO

Location transfer history hasbeen captured, as this assetnumber had ‘Operation Log

Enabled’ and the event'Location Transferred' is

enabled in eAM parameters.


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Asset Transfer DEMO

The ‘Operation Logflag is checked f

transferred asset in thAsset Number

[N: Assets –> Asset


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Asset Transfer DEMO

The event 'LocTransferred' is enathe EAM Paramet[N: Setup -> Para


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4 – Diagnostics / Troubleshooting

4 Diagnostics / Troubleshooting


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There are common troubleshooting steps that come into play when debugging issues

related to Asset Move, e.g., asset cannot be viewed in the destination org.

1) If user is not able to achieve the Asset Move functionality at all for any Assets, via

Asset Move functionality, user should try performing from Inventory UI’s first to see if

there are any issues from Inventory responsibility:

Inventory -> Transactions -> Inter-Organization Transfer

OR

Inventory -> Transactions -> Subinventory Transfer

Troubleshooting / Diagnostics


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2) Resubmit transactions via Inventory Transaction Open Interface form and Pending

Transactions form.

a. Go to Inventory -> Transactions -> (Transactions Open Interface or Pending Transactions).

b. Query the asset for which Inter-org transfer is being done.

c. Get screen shot of all the tabs and also error explanations for further analysis by Support.



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3) Process Install Base (IB) stuck transactions by resubmitting the transactions from the

"Transactions Error Processing“ form in the Install Base Administrator responsibility.

Steps are:

a. Go to Install Base Administrator-> Transactions Error processing form

b. Select the record and re-submit from the Tools menu



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4) To diagnose asset move issues more efficiently, the following should be provided:

4.a) The output of Diagnostic AppsCheckNavigation: Use Order Management or Purchasing Responsibility->

Reports,Requests -> Run Requests -> Single Request -> OK ->

Name = Diagnostics: Apps Check

Parameters:Application1: Enterprise Asset ManagementApplication2: Install BaseApplication3: Work in Process



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4.b) Generate trace with binds as follows:

When in the webpage, click the "Diagnostics" in the top then set Diagnostics: Set Trace LevThen set Trace with binds and waits and click save

Go back to reproduce the issue. Once done, disable trace and note down the Trace ID, then

this sql query:

SELECT valueFROM v$parameterWHERE name = 'user_dump_dest';Get the web service SQL*Trace related the trace ID.

Note: If you need further clarification on creating a trace, please follow Doc ID 190685.1.



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4.c) Generate CSI Log while re-submitting the transactions. This will help in reviewing addition

debugging messages.Steps are as follows:

i. Set profile "CSI: Debug Level" = 10ii. Set profile 'CSI Log File Name' to testiii. Perform the test case (i.e., asset transfer transaction).iv. Upload log file 'test-counter.log' generated in directory specified in profile 'CSI Log File

Note: Refer to Doc ID 239627.1 for more clarification on how to obtain the log.


http://support.oracle.com/rs?type=doc&id=2399627.1http://support.oracle.com/rs?type=doc&id=2399627.1


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5 – Resources

5 Resources


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Oracle® Enterprise Asset Management User's Guide, Release 12.1, Section ‘UAsset Move Workbench’

Enterprise Asset Management (EAM) Product Information Center ( Doc

Asset Search Issue After EAM Asset Move Fails ( Doc ID 1557049.1 )

EAM Move Asset Transaction Processor Error ( Doc ID 1096126.1 )

Unable To Perform Internal Receipt For EAM Asset Transfer ( Doc ID 138

Resources

http://support.oracle.com/rs?type=doc&id=1247565.1http://support.oracle.com/rs?type=doc&id=1557049.1http://support.oracle.com/rs?type=doc&id=1096126.1http://support.oracle.com/rs?type=doc&id=1388753.1http://support.oracle.com/rs?type=doc&id=1388753.1http://support.oracle.com/rs?type=doc&id=1096126.1http://support.oracle.com/rs?type=doc&id=1557049.1http://support.oracle.com/rs?type=doc&id=1247565.1


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Error Page Encountered When Moving An Asset ( Doc ID 1323965.1 )

When Performing Asset Move From One Organization To Another, DestinatioOrganization field is not enabled ( Doc ID 1565334.1 )

Asset Move Process Did Not Successfully Bring Activity With Asset During

Asset Move Process ( Doc ID 1380129.1 )

White Paper: Asset Move Understanding and Troubleshooting ( Doc ID

Resources

http://support.oracle.com/rs?type=doc&id=1323965.1http://support.oracle.com/rs?type=doc&id=1565334.1http://support.oracle.com/rs?type=doc&id=1380129.1http://support.oracle.com/rs?type=doc&id=1904597.1http://support.oracle.com/rs?type=doc&id=1904597.1http://support.oracle.com/rs?type=doc&id=1380129.1http://support.oracle.com/rs?type=doc&id=1565334.1http://support.oracle.com/rs?type=doc&id=1323965.1


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Benefits of Asset Move Workbench

Tools and resources available

Revisit webcast objectives

What we covered today

Summary


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Continue the Discussion on the EAsset Management My Oracle SuCommunity . What advisor webcast topics do see presented?

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