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Metro Research Services Inc

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Page 1: Metro Research Services Inc
Page 2: Metro Research Services Inc

Bids and books projects, oversees all company operations, business development

Bids and books projects, oversees Fairfax and Alexandria office, oversees all

projects, oversees all interviewing staff, hires and trains.

Oversees all interviewers

Oversees QAs and AV staff, project management, coordinates projects onsite

Oversees QAs, AV staff, coordinates projects onsite

Page 3: Metro Research Services Inc

Attention to detail is paramount

Everyone trained in every aspect of your project

specifications

– we locate the respondents

critical to your research and project success

Timely updates

Experts in troubleshooting

Page 4: Metro Research Services Inc

We spend countless hours training our staff with in-house training programs.

Our interviewers love us – they stick around for years – this ensures knowledgeable staff always able to adapt to changing projects; we promote from within always giving our staff opportunities.

Our veteran staff understands the changes in research and easily adapts to ensure your project is a success.

We have consistently received top ratings by our clients in both of our facilities. This compliment means the world to us and is the driving force behind our success.

Our senior staff knows DC – we have all lived in the area for over 30 years each and can help guide you in this market to deliver the best research results.

Page 5: Metro Research Services Inc

Focus groups

IDIs

Ethnographies

Interviewing - on site and off site

Usability tests

Mock juries

Radio studies

Page 6: Metro Research Services Inc

Telephone

Online surveys

Programming and hosting

Taste tests

Home use/product placement tests

Intercepts

Page 7: Metro Research Services Inc

Let us manage your research project either nationally or internationally!

With our veteran staff we have established relationships with facilities around

the country that have the same core values and expectations that we do.

We can guarantee you peace of mind with

your study, arrange all of the details, and

give you one point of contact throughout

the entire study.

Page 8: Metro Research Services Inc

Continuous monitoring

Feedback “box” for all staff

Constant validation

◦ Immediate supervisor validation

◦ Project manager validation

Page 9: Metro Research Services Inc

Interactive video

Digital audio and video recording

Vic CD

Transcription services

Video streaming◦ FocusVision

◦ ActiveGroup

Page 10: Metro Research Services Inc
Page 11: Metro Research Services Inc

Located in the nation’s

most affluent county

15 miles from Dulles

Airport

20 miles from National

Airport

Easy access from all

major highways

Page 12: Metro Research Services Inc

• Each focus group room in both facilities has a modular table to adapt to the moderator's specifications.

• All rooms are 15' x 20' in order to easily accommodate 12-14 respondents.

• The tables can be square, rectangular or converted to smaller tables to accommodate mini groups.

Page 13: Metro Research Services Inc

• All focus group rooms are equipped with one-way mirrors and have audio and video capabilities.

• In addition, the tables can be removed to accommodate up to 30 respondents theater style.

Page 14: Metro Research Services Inc

Fully equipped lab consisting of 10 stations, including high speed internet access

Programming, hosting and reporting available upon request

Sensory testingUsability testingTaste tests

Page 15: Metro Research Services Inc

3 miles from National Airport

Hotel connected to our building

Shops and restaurants within walking distance

Walking distance to Metro transit system

Walking distance to Amtrak station

Page 16: Metro Research Services Inc

• Each focus group room in both facilities has a modular table to adapt to the moderator's specifications. • All rooms are 15' x 20' in order to easily accommodate 12-14 respondents. • The tables can be square, rectangular or converted to smaller tables to accommodate mini groups.• All focus group rooms are equipped with one-way mirrors and have audio and video capabilities. • In addition, the tables can be removed to accommodate up to 30 respondents theater style.

Page 17: Metro Research Services Inc

DC locals for over 35 years

Solid database categorized

by specialties (doctors, hill

staffers, opinion elites,

niche audiences)

Ability to recruit from DC,

VA and MD to all locations

Page 18: Metro Research Services Inc

Quality is our number one priority

We do whatever it takes to get your job done

We stand behind our work

We constantly innovate

We make things happen

We are your research partner

Page 19: Metro Research Services Inc

We are going paperless! We email all reports,

confirmation letters, and all communication

with respondents

We do not use plastic or paper products in our

respondent or client kitchens

We replaced all light switches with automatic

sensors

We replaced all lighting with energy saver

bulbs

We recycle

Page 20: Metro Research Services Inc

We work with local DECA programs

Consult on student marketing programs

Donate to local high schools

Speak at colleges and universities

Susan G. Komen for the Cure

American Heart Association

Habitat for Humanity

Page 21: Metro Research Services Inc

"Metro Research Services is one of our most valued resources for focus group recruiting and data collection. I am always confident that each job, no matter how challenging, will meet our specifications and be a success."TERRY S. BRISBANE, Vice President Alan Newman Research

"The Motley Fool operates one of the world's busiest personal finance web sites, www.Fool.com, and provides millions of customers with financial services that educate, amuse and enrich. A large part of The Motley Fool's success is due to an aggressive usability testing program. The Motley Fool relies on Metro Research Services to recruit a pool of carefully-screened usability test subjects every two weeks. Test after test, Metro delivers an accurately screened subject pool. Without such a high-quality subject pool, we simply could not trust our usability test results. This makes Metro Research a key contributor to the quality of The Motley Fool." ERIC BURNETTE, Usability Fool, Formerly of The Motley Fool, Inc.

"During the past several years, I have had the pleasure of working with Metro Research Services on multiple qualitative and large group interview research projects. Their attention to detail, quality recruiting, and client service are second to none. We consider Metro a part of our team and I highly recommend them!"REX REPASS, R.L. Repass & Partners, Inc.

“Even with accelerated scheduling, the recruiting prepared by Metro Research Services has always yielded us diverse and extremely qualified respondents. I have also enjoyed working with Angela, Laura and the hosting staff before and after the focus group sessions. I plan on using Metro again and again and I highly recommend them to others.”LINDA RAY, Qualitative Research Consultant, Inova Health System

"Impeccable recruiting, responsive staff, and proactive services reflect a positive, can-do attitude and commitment to excellence. A top research facility embodying the professionalism that research consultants seek... a masterful partner."BARBARA ROSENTHAL, Rosenthal Qualitative Research

"Over the more than twenty years I have worked with Metro Research, I have always found their work to be exceptional and the quality is always terrific. I know when I work with Metro that I don't have to worry about anything."CHRISTOPHER BONNEY, Bonney & Company

"When time and dollars weigh equally, I need a field service that will run with a job, require no hand holding, and produce optimal results. In terms of recruiting, Metro Research Services has come through with flying colors -- taking the pressure off me and producing a 95 percent show rate. Add to that the consistent low bid, and I can't ask for more."DONNA M. MURRAY, Washington Metropolitan Area Transit Authority

Page 22: Metro Research Services Inc

The word “lobbyist” became popular with President Ulysses S. Grant’s

disdain for the interest groups who bothered him while he relaxed in

the Willard Hotel’s lobby.

Just as the Supreme Court didn’t get a permanent home until 1932, the

government didn’t provide an official residence for the Vice President until 1974.

While the famous people you associate in DC may be politicians, it’s also the hometown of famous

musicians like Duke Ellington, John Phillips Sousa, Roberta Flack and Chuck Brown.

The famous red phone that’s depicted in the movies isn’t actually in the Oval Office. It’s in the Pentagon.

There are no skyscrapers in DC. Many believe that this is due to a law saying that the Capitol was to

be the tallest in the city. In fact, the fire department put limits on building heights in 1894 because their

firefighting equipment wouldn’t reach high enough to keep tall buildings safe.

Congress later set limits on the heights of buildings in DC: 90 feet for homes and apartments and 110 feet for office buildings. In 1989,

the Height of Buildings Act was passed, ensuring that the city skyline wouldn’t be dominated by skyscrapers.

Nationals Park is on track to be the first “green-certified”

baseball stadium in the country.

http://washington.org

Page 23: Metro Research Services Inc

CONTACT INFORMATION:

ANGELA LORINCHAK, PRESIDENT

LAURA JONES, VICE PRESIDENT

703.385.1108

[email protected]

[email protected]

www.metroresearchservices.com