METRO PARKING NEWSLETTER 3/2010

| SEPTEMBER – DECEMBER 2010 | Volume 3/2010 |

The Official Newsletter Of The Metro Parking GroupK

DN

: PQ

/PP

1505

(126

33)

Malaysia . Singapore . Brunei . Philippines . Indonesia . Hong Kong . India

1 Malaysia Entrepreneur Award 2010

Human Resources News

Branches News and Activities

Events and Happenings

Branches News and Activities

Sports Club , Quality, Training and OSH and News

"Good judgement comes from experience; experience comes from bad judgement."Mulla Nasrudin

AdvisorHalmi Jasmin

EditorSyed Yusof Syed Ibrahim

Assistant Editor & DesignMohamad Fauzi SaadSiti Mastura Yaakub

Production CommitteeSyed Yusof Syed IbrahimZamri AdamAhmad Fiaza Abd ShukorSyed NasirRaymond Chew

Branch Contributors

SINGAPORELinda Wong

PHILIPPINESNanette Gasper

BRUNEISiti Rosaliah Abdullah

INDONESIAYuli Damayanti

HONG KONGGerry Ong

INDIAShasi Kumar Tirnatho

JOHOR BAHRURafidah Sumadi

KUANTANKamarul Mohd Noor

PRINTER

PRO-OFFICE SHOPPE SDN.BHD.50, Jalan Intan SatuTaman Puchong Intan47100 Puchong, Selangor DE

2 From The Editor3 Note From The Group Managing Director4 Cover Story – “1 Malaysia Entrepreneur Award”5 Metro Parking Malaysia6 Metro Parking Singapore7 Metro Parking Singapore8 Event and Happenings9 Event and Happenings10 Metro Parking Philippines11 Metro Parking India12 Metro Parking Hong Kong & Brunei 13 Sport Club’s News14 Quality & Training News15 New Staff, Transfer, Promotions, Marriage and Condolence

Table of Contents

From The Editor

Volume 3/2010 | PAGE 2

EDITORIALTEAM

Warmest greetings from the Editorial Team.

We closed the 2010 chapter on a mixed note. Although the achievement ofturnover is much more than 2009, we were still short of our targeted figures by8% This will not be a setback but it will spur us on with renewed vigor andenthusiasm to do more in 2011. We believe that with a new paradigm shiftand streamlining the business processes, it will augur well in our futureendeavor for maximize return towards our investment. More so 2011 will beour 20th. Anniversary where we will have to show the distinct difference andset new landmarks for others who tried to emulate us. Leave them in our wakeand ensure that we soar higher like a “Phoenix” which will not touch theground again.In synergizing the resources between human capital and systems will indeedtake us to unprecedented heights in 2011. In that we believe, so my fellowcolleagues let us take this in our stride and move on, the war is still on, we maylose narrowly in this battle but there will be so many battles yet to be won.Eventuallywewill achievewhatwe set for. Good luck to all of us in 2011.

Syed Yusof Syed Ibrahim

Quotes

"One of the hardest things in life to learn is which bridge to cross and which bridge to burn."David Russell


NOTE FROM THE GROUP MANAGING DIRECTOR

We have come to the pinnacle of 2010 with joy andsadness. On one hand we fell short of the expectation whilston another hand we have achieved accolades andrecognition for the effort and values that we preached andpractised within the organization. Although we haveachieved a commendable record for the Group this year, itis still not up to the mark that we have set out earlier in theyear.Let this be the yardstick for us in improving ourselves and notbe derailed by it or demoralised our spirit. The measurementof success is not how we failed but the number of times thatwe managed to bounce back and continues with ourjourney towards our ultimate objectives.The never-say-die-spirit must always be kept burning in theheart of every member of Metro Parking Group.Uncertainties dictate the business world and we will need tofocus and gather enough information to override the wavesand turbulent weather that were accustomed to it.Welcome 2011, this year will be a very significant one to ussince we will be celebrating our 20th Anniversary!!! Let this bethe year that we chalk up major success in securingvaluable contracts, reduce or eliminate wastages/mistakesand walk-the-talk in practicing Excellent CustomerService/Retention. It will be commendable for us to sincerelyre-evaluate our past achievements and then chart out themost practical and appropriate means in setting newmilestones in conjunction with our 20th AnniversaryCelebration. Believing in it and working closely togethertowards it will trigger the positive avalanche that we want tosee happens.Lastly but certainly not least, I would like to take thisopportunity to wish everyone in Metro Parking Group a“Happy New Year”. May we stay strong together in

achieving greater success and glory but remain steadfastlyon firm ground and not sway by it.

Halmi Jasmin

"When we seek to discover the best in others, we somehow bring out the best in ourselves."William Arthur Ward

En Halmi Jasmin has received 1Malaysia

Entrepreneur Award in Service Category in "1

Malaysia Entrepreneur Award 2010" organized by

The Economic and Entrepreneur Development

Bureau, UMNO Youth Society in collaboration with

The Leaders magazine.

The Award giving ceremony and gala dinner was held

on 17th October 2010 at Tun Hussein Onn Hall, Putra

World Trade Centre (PWTC) . The Deputy Finance

Minister Datuk Dr. Awang Adek Hussin on behalf YB

Deputy Prime Minister, Tan Sri Muhyiddin Yassin ,

has been invited as the Guest of Honor to give away

the Award during the event.


"Anything you really want, you can attain, if you really go after it.“ Wayne Dyer

BRANCHNEWS


Metro Parking (M) Sdn Bhd has been awarded a certificate in

“Anugerah Kecermelangan Perniagaan Beretika 2010/2011” which

was held at the Manhattan Ballroom, Level 14, Berjaya Times

Square Hotel, Kuala Lumpur on December 9, 2010 at 8.30 am - 2.00

pm.

The award presentation ceremony was graced by Minister of

Domestic Trade, and Consumer Affairs, YB Dato 'Sri Ismail Sabri

bin Yaakob

At the ceremony, a total of 12 companies from four categories for

the award of big companies, medium, small and micro received

the highest recognition as a company with excellent work ethics

in their respective organizations.

3 teams from Metro Parking had participated in the Hari Mekar ( Quality

Control Circle) on 17th & 18th December 2010 as below:-

CATEGORY GROUP COMPANY PROJECT

CEMPAKA VERDAGASCOMetro Parking (M) Sdn

Bhd (KL)Easy Access

CROSS

FUNCTIONAL

TEAM (XFT)

INSPIRASIMetro Parking (M) Sdn

Bhd (JB)

Kekerapan

Penggantian

Bearing Block

Mesin ' Barrier

Gate'

PAMERAN

INNOVATIFX9

Metro Parking (M) Sdn

Bhd (KL)MP - Info

The above teams also participated in Hari Kualiti Sindora-JIMB

on 21st October at MPC, Bandar Baru UDA, Johor Bahru before

they were selected to participate in Hari Mekar.

•Jalan Abiad, Johor Bahru

•Plaza Soon Seng, Melaka

• Duta Impian, Johor Bahru

•Wisma Time, KL

•Pengkalan Weld, Penang

•KPJ Tawakkal, KL


New Car Park Contract – IBM @ Tampines

Metro Parking Singapore will start operation to manage IBM new building

located at Tampines Industrial Ave 5 (opposite Giant Hypermart & Ikea) from

1st January 2011 for a period of 3 years.

The Integrated Supply Chain Division of IBM has 600 staff (Executives &

Operators) working 24 hours in this new building. There are 160 car bays and

23 loading bays in the premise with 2 entries and 2 exits.

Installation and testing is still in progress and targeted to be commissioned by

3rd week of December 2010.

"Remember not only to say the right thing in the right place, but far more difficult still, to leave unsaid the wrong thing at the tempting moment."Benjamin Franklin


BRANCHNEWS

The Only Parking Management Company to Achieve Service Excellence

Award

As a Parking Management service provider, Metro Parking recognises

that excellent service is a key in setting us apart from the rest, and

adding value for our clients, employees and suppliers. Every one of our

employees has a part to play in ensuring that we consistently deliver on

our promise of service excellence at every single touch point.

So it is with great honour that we accept the Service Excellence Award

for the fifth year running, and acknowledge the fact that we are still the

only parking management company to achieve the EXSA award. Indeed,

this is testimony to our commitment to service excellence as the core

component of our organisation-wide training programme.

It is with pride that we extend our sincere congratulations to our

deserving recipients, who have been exemplary in their dedication to

service excellence. This brings the total to 28 staff awarded to date,

including 3 STAR awards, 7 Gold awards, 18 Silver awards and our

milestone achievement, the SUPER STAR AWARD.

The award winners received plagues and cash incentives.

D&D 2010 Photos Description

EXSA Gold Award.jpg EXSA Gold Award Recipients

Left: Ms K L Sakeena

Right: Ms Noorwidawati

EXSA Silver Awards.jpg EXSA Silver Award Recipients

Left to right:

Ms Cheng Siew Woon

Ms Fauziah Bte Abu Othman

Ms Hamidah Bte Abd Hamid

Ms He XiaoQin

Ms Nadiah Binte Rahim

EXSA STAR Awards.jpg EXSA STAR Award Recipients

Left to right:

Ms Muthusamy Silvum

Ms Marieamail D/O Anthiraya

This was held at M Hotel on 20 November 2010 with the Theme

“Tropical Party Under The Star”.

During this event, the company recognised the service staff for

their dedicated contribution by giving the 2 years, 5 years and

15 years service awards and cash incentives.


The Bursary Award started in 1997 to strengthen staff welfare and

benefits. The awards are given to staff who is at least one year of

service with the company; with children from Nursary to

Polytechnic education to benefit them in their education and excel

in their studies.

Below are some photos for this year‟s Bursary Award held at the

Recreation Area on 24 December 2010.

"Anything you really want, you can attain, if you really go after it."Wayne Dyer


BRANCHNEWS

The Customer-Centric Initiative (CCI) aims to encourage

companies to be committed to service excellence and to

take the lead in raising service standards in their

industry. Led by SPRING, the National Trades Union

Congress, the Singapore Workforce Development

Agency, the Singapore Tourism Board and the

Singapore National Employers Federation, the CCI

offers an assistance package to assist Singapore-based

companies in upgrading service standards.

Metro Parking Singapore is proud to be awarded this

accolade under the supported services of Land

Transport sectors in August 2010.

The area was created in Sep 2010 to cater for staff

welfare where staff can relax during outside office

hours to watch TV, play WIFI games, small discussion,

mini-golfing and birthdays celebrations and

gatherings.

Sep

Ms Azlin Bte Slamat

Mr Mohamad Zaime Bin Haris

Ms Muthusamy Silvum


Mr Mohd Zahrin Bin Mahmood

Ms Lyn Lee Huei Chuan

Ms He YanRu

Ms Sulekha Sivadasan

Mr Li GuoWen

Mr Mohamed Bin Abdul Rahim

Ms Siti Nur Lela Binte Kassim

Oct

Ms Rajeswary D/O Chandra


Ms P P Christina

Ms Saleha Bt Mohamed

Ms Joyce Tan Peck Har

Nov

Mr Daniel Chng Jin Quan

Ms Safar Fatimah Bte Shaik A

Mr Li YingChen


Dec

Mr Chen ZhiFu

Mr Mohamed Bin Abdullah

Mr Shaik

Ms Cheng Siew Woon


EVENTS &HAPPENINGS


EVENTS &HAPPENINGS

Metro Parking Philippines held a company„s Christmas

party this year at St. Giles Hotel in Makati on December 11

organized by Mr. Hubert Martinez of Operation

Department.

Loyalty awards were given to staff who served the

company for 10 years namely :

1.Renato Amedo

2. Vicente Aquino

3. Hamilton Arda

4. Arnold Ardiente

5. Reynaldo Enojo

6. Jansyn Fernandez

7. Mico Flores

8. Norwin Palanca

9. Sheila Lopez

10. Jane San Juan

11. Alicia Olino

And the 5 years loyalty awardees this year are:

1. Alexis Alcera

2. Jessie Quintela

"If we won't be better tomorrow than we are today, then what do we need tomorrow for?"Rabbi Nahman

BRANCHNEWS


•Saphhire– Dec 16, 2010

•Madrigal Business Park, Silvercourt - October 15, 2010

•Asian Hospital Annex, October 4, 2010


From period month of Sep to Dec 10, MP India have secured 1

(one) new car park contract as follows:

R Mall, Mulund

R Mall is a 250,000 sq feet four storied fully Air Conditioned Mall

developed by Runwal Group which stands tall at LBS Marg,

Mulund – West. R Mall marks the foray of Runwal Group into the

Retail Industry.

R Mall is the landmark and pride of Mulund . It hosts world class

shopping and entertainment brands, food courts and a Four

screen Multiplex – R Adlabs. The Mall has a huge 6 level parking

facility which can accommodate more than 800 cars and boasts

of maximum footfalls among other malls in the city. The

footfalls on Weekdays (Monday to Friday) is 10000-12000 per

day and on Weekends (Saturday and Sunday) is 40000 to 50000

per day.

Metro Parking Services (India) Pvt.Ltd. started its operations on

23rd October 2010.

Metro Parking India organizes birthday party under

MP sports club every month.

"Never regret. If it's good, it's wonderful. If it's bad, it's experience."Victoria Holt


BRANCHNEWS

ComplimentsThis year, the company had organized “The best

employee of the month” from May to July 2010

Congratulations to all!!!!!

"If you would stop analyzing everything and just look for things to appreciate, you would live happily ever after. "Abraham-Hicks


BRANCHNEWSVISIT TO METRO PARKING

HONG KONG

On 9th – 13th November,2010, Encik Amizi Shahrulizan has visited

Metro Parking Hong Kong for audit purposes. During their audit he

had visited the office and car park.

BRANCHNEWS

ComplimentsThis year, the company had organized “The

long service award” to Encik Zambri Abd

Nassir & Mohammad Amin Omar for 10 years

of services in Metro Parking Brunei.

Congratulations to all!!!!!

Metro Parking‟s Sports and Recreation Club Southern Region heldtheir visit to Melaka (A Famosa Resort & Bandar Hilir) on 27th

Nov 2010. About 34 staff involved in this event.

CATUR BISTARI CHALLENGE

Metro Parking Southern Region


AIDILFITRI CELEBRATION

The event was held on 7th October, 2010. at Suria City

Hotel, Johor Bahru. For this year, about 100 staff attended

this event.

The event was held in conjunction of staff birthday

celebration on 3rd September, 2010 at training room,

KOMTAR, Johor Bahru.

The tournament was held at

Selesa Hotel, Johor Bahru on

9th October, 2010. Both teams

from Southern Region and

Central Region participated in

the event .About 45 of their

staff was involved in the

tournament.


“QHATAM QURAN”

The achievements of an organization are the results of the combined effort of each individual.- Vincent T Lombardi

Volume 3/2010 | PAGE 10Volume 3/2010 | PAGE 13

SPORTCLUBNEWS

COURSES AND TRAINING

DEVELOPMENT for STAFF

Several courses were held recently in Central and Southern Region

to expose out staff to good work ethics and new skills. Among

courses conducted are:-

1Social Security Protection Seminar Towards Making

Employers & Workers on 7th October, 2010

2Workshop on “All you need to know about wages calculation” on 13th October 2010.

3 Effective Supervisory skills on 19 -20 October 2010

"People rarely succeed unless they have fun in what they are doing."Dale Carnegi


QUALITY&TRAININGNEWS

D&D 2010 Photos Description

2 yrs svc awards.jpg

2 years service awards recipients

Left to right:

Mr Chen ZhiFu

Mr Li GuoWen




Ms He XiaoQin

Ms He YanRu

5 yrs svc awards.jpg

5 years service awards recipients

Left to right:

Ms Safar Fatimah Bte Shaik Alauddin

Ms Vetrimani Nirmala

Ms Azlin Bte Slamat

15 yrs svc awards.jpg15 years service award recipient

Ms Julia Mak Lai Fong

LONG SERVICE AWARD

Metro Parking Singapore

This was held at M Hotel on 20 November 2010. During this event, the

company recognised the service staff for their dedicated contributions by

giving the 2 years, 5 years and 15 years service awards and cash

incentives.

PROMOTIONS

Ahmad Fiaza Abdul Shukor

Operation Manager to Senior Branch Manager, Metro Parking KL effective 1 August 2010

Mohamad Sabri Bin Suwaji

Cashier to Asst. Supervisor, Pasir Gudang ,Metro Parking JB effective 25 Oct ober,2010

Muhammad Hamim Bin Ahmad Jamali

Cashier to Asst. Supervisor, Larkin ,Metro Parking JB effective 1 November ,2010

Staff Name Designation

1Tn Syed Yusof Syed

Ibrahim

Senior Manager –

Corporate, HR ,

Admin & IT (HQ)

2 Mohd Fiizan Mat Nor Operation Manager

3 Mahathir MokhtazarAssistant Executive

Admin (KL)

4 Mohd Nazri Na’am Survey Clerk (KL)

5Muhammad Shah Rizal

RozemiSurvey Clerk (KL)

1. Milind Bhosale (Senior Supervisor R City, Mumbai, India), new born son on 19th

October,2010

2. Nurul Hafina Binti Abdul Ghani (Accounts Department, KL), new born daughter on

18th October, 2010

3. Aidid Shah Mustakim Aminuddin ( IT Executive, KL), new born son on 12th

October, 2010

4. Norazrin Sulaiman (Business Development Executive, JB), new born daughter on

15th September 2010

5. Suhairi Bin Hussin ( I-City, KL), new born son on 6th December, 2010

6. Mohamad Ismail Mohamad Tarmizi (Cashier Mutiara, JB), new born daughter on 5th

October, 2010

NEW STAFF

"If I have the belief that I can do it, I shall surely acquire the capacity to do it even if I may not have it at the beginning."Mahatma Gandhi


HUMAN RESOURCESNEWS


Mr Daniel Chng Jin

Quan

Executive, Sales &

Marketing

Mr Mohamed Bin

Abdullah

Customer Service

Officer

Mr Abdul Manaff Bin

Fadlan

Customer Service

Officer


Farhanaz Mansoor Ahmed

Sheikh

HR and Admin Clerk


Documents

METRO PARKING NEWSLETTER 3/2010