METRO Information

• Entire route = 65 minutes• Christown to downtown Phx = 25 min.• Downtown Phx to airport shuttle = 20 min.• Downtown Phx to Mill Ave District = 25 min.• Mill Ave District to Mesa = 20 min.• Mesa to downtown Phx = 45 min.

Travels at posted speed limits

Approximate Travel Times

Stations

28 stations, most in the center of the street.

Stations have shade, drinking fountains, benches, art, plants

Riders may ONLY enter or exit the train at the stations.

Safety

• Light rail is quiet! Listen for horn and watch for flashing headlights. • Look both ways before crossing. • Never stop, park, or stand on the tracks. • Obey traffic signals. A red arrow means “do not turn.” • Jaywalking is illegal and unsafe. Cross only at crosswalks and obey the

crosswalk signals.

Safety

• Never try to beat a train through the intersection.

• Treat METRO high-voltage power lines with the same respect as utility company lines.

• When crossing the tracks on a bicycle, cross at an angle to avoid falling or tire damage.

• Skateboarding, rollerblading and riding bikes in the guideway or on the platforms is unsafe and is not permitted.

Security

Cameras at stations, Park & Ride lots, inside and outside vehicle Emergency call boxes Security lighting Crime prevention through

environmental design Police patrols and Fare

Inspectors on some trains

8 Park and Ride Lots

19th Avenue and Montebello – 794 spaces 19th Avenue and Camelback – 410 spaces Central Avenue and Camelback – 135

spaces 38th Street and Washington – 189 spaces Apache and Dorsey – 190 spaces Apache and McClintock – 300 spaces Apache and Loop 101 – 693 spaces Main Street and Sycamore – 802 spaces

No charge for use.

No overnight parking!

Hours and Frequency

• First full trip begins at end stations

Weekdays: 4:40 a.m. Weekends: 5 a.m.

• 6:00 am – 7:00 pm - Trains run: Weekdays - every 10 minutes

Saturdays - every 15 minutes

Sundays - every 20 minutes

• Before 6:00 a.m. & after 7:00 p.m. trains run every 20 minutes

• Last full trip begins 11 pm, ends at midnight. Friday and Saturday night: Last full trip leaves end stations at 2:00 a.m., reaching opposite end at 3:00 a.m.

METRO Station Art

Reflects the neighborhood in which it’s locatedHelps you remember your station1% investment in a “liveable” community

METRO Can Handle Crowds

600 people can board a three-car train in 30 seconds “Comfort capacity” = 175 people per car – Maximum capacity is 226

10-15% of venue attendees are expected to ride METRO

Event Stations

3rd Street & Jefferson / 3rd Street & Washington – serves Chase Field, US Airways Center, Convention Center

Mill Ave & Third Street – serves Mill Ave District & Tempe Beach Park

Veterans Way & College – serves Sun Devil Stadium, Wells Fargo Arena, ASU

Vehicle Features Air conditioned Large windows Four bike racks per car Eight interior cameras, “panic

button” activates audio w/ driver

Accessibility

“No step” access –wheelchairs, strollers, laptops & luggage roll right on

No wheelchair securements needed

Ramps and textured strips More info available

Rail & Bus Connect

METRO and bus together create a coordinated transit system

Transit passes are good for rail and bus

METRO LINK connects light rail to east Mesa/ Superstition Springs

Trip PlannerValleyMetro.org

Sky Harbor Connection

Exit METRO at the 44th St. & Washington station

Cross the street to free Airport Shuttle on the SW corner

Shuttle runs every 10 minutes in a loop to all terminals

Automated train East Economy & Terminal 4

2013 West Economy & Terminal 3

2020

How to Ride

Honor System – No Turnstile!

• We are a “proof of payment” system.

• There is no turnstile on the platform, and no farebox on the train.

• Allows faster loading – up to 200 people in 30 seconds.

• Must activate fare before boarding.

• Only passengers with activated fares allowed on the platform.

Where am I?

Signs at stations Map on station

Which Train?

Signs at stations & on train Announcements at stations

and on train English and Spanish

19th Ave & Montebello – WBSycamore & Main - EB

Only two directions!

How Much is My Fare?

Full Fare Cost

1 ride $1.75

All day* $3.50

3-day pass

$10.50

7-day pass

$17.50

31-day pass

$55

REDUCED FARES- Youths ages 6-18- Senior 65 and up- Disabled

*All day pass bought on the bus is$5.25Fares shown are good for METRO and local bus Upgrade to express or RAPID bus by paying the difference in cash when boarding the bus

Where to Buy Passes

Vending machines at light rail stations and transit centers On the bus Libraries, Fry’s, Safeway, Food City Order from the Web site Full listing online at ValleyMetro.org

Choose “Activate” when you buy, OR Insert pass into validator slot on vending machine Dip your pass in the bus farebox Tap your Platinum Pass on target 1-ride fare is automatically activated for rail.

Keep your receipt as proof of payment. Buy a bus 1-ride fare on the bus.

Activate Your Pass

Fare Vending Machine

Screen

Selection buttons

Validator

Credit Card reader

Receipt and change

Platinum Pass / Smart Card target

Instructions in ...EnglishSpanishBrailleVoice

Fare Vending Machine Screens

FULL FARE

REDUCED FARE

Press button below screen to select category.

Selection

Oprima el botón <*> para español

RAIL & BUS PASSES

BACKEXPRESS/RAPID FARE

ONE-RIDE PASS

1-DAYPASS

Press button belowscreen to select fare type.

Selection

FULL FARE SELECTED

Oprima el botón <*> para español

BACK3-DAYPASS

7-DAYPASS

31-DAYPASS

FULL FARE / ONE-RIDE PASS SELECTED

1PASS

2PASSES

Amount due$3.50

Per All Day passPress number of ticket(s).

3PASSES

Selection

4PASSES

5PASSES

BACK

Oprima el botón <*> para español

1 Full Fare / All Day passtotal amount due

$3.50Deposit coins or bills OR select credit card or

debit card payment or cancel.

CREDITCARD

DEBITCARD

FULL FARE / ONE-RIDE PASS SELECTED

CANCEL

Oprima el botón <*> para español

Printing

FULL FARE / ONE-RIDE PASS SELECTED

THANK YOU

Take your passes

Safety at the Station

Stand behind the textured strip Hold small children by the hand No skates, skateboards Walk your bike onto the station Use call button for emergencies

Conduct

Wait for others to exit before boarding Priority seating goes to disabled and

seniors Train won’t move if doors are blocked If doors don’t open automatically, push

the yellow button

Push this button to open the door

Conduct

No eating – Groceries OK Spill-proof cups only No feet on the seat Service animals, pets in closed carriers OK Use headphones for music or videos No more than one hour at a station

NO YES

NO

YES

Conduct

NO

YES

NOYES

Conduct

Conduct

Priority seating area must be surrendered

to seniors and people using wheelchairs

Conduct: Bikes

4 bike racks per car Board at door nearest bike symbol Place your bike in rack Don’t block aisles or doors If train is crowded, wait for the next

train

Inspector can check your fare pass Citations issued Fines $50 - $500 Lose transit privileges

Violations

METRO RIDE GUIDE

Where transit passes are sold Libraries Hotels Transit Book Airport

For More Information

Trip PlannerValleyMetro.org