Metro Hospitals & Heart Institute 317 BEDDED
SUPERSPECIALITY HOSPITAL
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Hospital Have Two Wings CARDIOLOGY WING 110 BEDS
MULTISPECIALITY WING 207 BEDS METRO HOSPITALS & HEART INSTITUTE
NOIDA
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METRO HOSPITALS & HEART INSTITUTE CARDIOLOGY WING ( 110
BEDS )
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METRO HOSPITALS & HEART INSTITUTE MULTISPECIALITY WING (
207 BEDS )
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Our Mission To achieve excellence in Healthcare services by
offering unique expertise, state of the art technology &
patient care. To provide world class health care services at the
most affordable cost, irrespective of the literate or illiterate,
caste, creed or social status and beliefs followed by one and all,
with complete dedication To achieve excellence in Healthcare
services by offering unique expertise, state of the art technology
& patient care. To provide world class health care services at
the most affordable cost, irrespective of the literate or
illiterate, caste, creed or social status and beliefs followed by
one and all, with complete dedication METRO HOSPITALS & HEART
INSTITUTE
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Our Vision To set up more such dedicated centers for providing
wholesome treatment to the patients all over the country. To
continually serve humanity at every needful hour with our state of
the art facilities and world's best professionals. 800 + HEALTHCARE
PROFESSIONALS
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METRO HOSPITALS & HEART INSTITUTE Quality Policy To render
advanced quality health care to all its patients at an affordable
cost To develop a system whereby we update and constantly improve
our technique, infrastructure, enhance human resource and
perpetually comply with relevant regulatory requirement.
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METRO HOSPITALS & HEART INSTITUTE Strategic Goals Short
term goals of next one year: To get NABH accreditation for all the
existing Hospitals of the group indicating highest quality and
standard of patient care. To provide high standards of quality care
at the lowest affordable cost with following approach and
deployment of cost consciousness. To get NABH accreditation for all
the existing Hospitals of the group indicating highest quality and
standard of patient care. To provide high standards of quality care
at the lowest affordable cost with following approach and
deployment of cost consciousness.
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METRO HOSPITALS & HEART INSTITUTE Strategic Goals Short
term goals in next two years: To be JCI accredited, the worlds
bench mark in quality health care Achievement of National
Recognization of Metro Hospital by establishing a world class
Medical College (with a vision to get global acclaim) Project of
Health city of high international standards with ultra modern
facilities by next two years at the most affordable cost ( 40 Acres
land has already been allotted at Noida Extension) To be JCI
accredited, the worlds bench mark in quality health care
Achievement of National Recognization of Metro Hospital by
establishing a world class Medical College (with a vision to get
global acclaim) Project of Health city of high international
standards with ultra modern facilities by next two years at the
most affordable cost ( 40 Acres land has already been allotted at
Noida Extension)
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METRO HOSPITALS & HEART INSTITUTE Innovative projects for
all strata's of society Scheme for care of parents and elders of
young professionals who are settled in other parts of the country
and abroad. For benefits of school children by holding health camps
in schools and check-ups at discounted rates Metro Shishu: EMI
scheme for needy patients Metro parents and elderly scheme :
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METRO HOSPITALS & HEART INSTITUTE Mid term goals in next
three years Implementation of tele medicine in the country Metro
Air evacuation and consultancy services for areas which do not have
medical infrastructure to deal with complicated cases. To obtain
CII Exim award for the international quality systems Implementation
of tele medicine in the country Metro Air evacuation and
consultancy services for areas which do not have medical
infrastructure to deal with complicated cases. To obtain CII Exim
award for the international quality systems
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METRO HOSPITALS & HEART INSTITUTE Long terms goals in next
5 years Representation of Metro Group of Hospitals in five more
states Result To evolve into most reputed hospitals with
unsurpassed technical expertise and visionary out look and thus the
most admired group of the hospitals in the country
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OUR SERVICES
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METRO HOSPITALS & HEART INSTITUTE Faculty Of International
Repute Highly renowned and acclaimed deans and heads of premium
institutes. Provide care by world best practices as full timers in
the organization ensuring full justice to quality patient care.
Highly renowned and acclaimed deans and heads of premium
institutes. Provide care by world best practices as full timers in
the organization ensuring full justice to quality patient
care.
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METRO HOSPITALS & HEART INSTITUTE INTERVENTIONAL CARDIOLOGY
Angiography Coronary & Peripheral AngioplastyValvuloplasty Non
Surgical Closure of holes. Under the Chairmanship of Dr. Purshotam
Lal
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METRO HOSPITALS & HEART INSTITUTE DR PURSHOTAM LAL MD.; AB
(USA); FRCP(C);ACC; FSCAI (USA) Chairman And Director
Interventional Cardiology Metro Hospitals And Heart Institute
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METRO HOSPITALS & HEART INSTITUTE DR. PURSHOTAM LAL Awards
& Orations Padma Shri Award 1993 Padma Bhushan in 2003 Dr B C
Roy National Award 2004 for innovations in Interventional
Cardiology Padma Vibhushan in 2009 Recipient of Distinguished
Achievement Award of Highest Order by National Body of Indian
Medical Association for performing the largest number of
Angioplasties/Stenting in the country as a single operator Padma
Shri Award 1993 Padma Bhushan in 2003 Dr B C Roy National Award
2004 for innovations in Interventional Cardiology Padma Vibhushan
in 2009 Recipient of Distinguished Achievement Award of Highest
Order by National Body of Indian Medical Association for performing
the largest number of Angioplasties/Stenting in the country as a
single operator
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METRO HOSPITALS & HEART INSTITUTE DR. PURSHOTAM LAL Dr.
Purshotam Lal happens to be the MOST DECORATED Interventional
Cardiologist in the country having been awarded Padma Bhushan,
Padma Vibhushan & Dr. B.C.Roy National award by the President
of India
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METRO HOSPITALS & HEART INSTITUTE Metro Heart Institute
Concept of Metro Coronary Screening offering outpatient Coronary
Angiography through arm more than 12000 case with 100% success the
largest series in the medical literature.
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METRO HOSPITALS & HEART INSTITUTE Center Of Excellence IN
ALL TYPES OF CARDIAC INTERVENTIONS Including first case of
non-surgical Aortic valve Replacement in the world.
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METRO HOSPITALS & HEART INSTITUTE Head of Paediatric
Cardiology Dr. (Prof.) Ramesh Arora MD, DM, FICC, FCSI, FIMSA, FACC
Formerly HOD, Cardiology unit, G.B Pant Hospital
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METRO HOSPITALS & HEART INSTITUTE Non-invasive Cardiac Lab
Dr. P.T. Upasani MD, DM, FCCP Sr. Interventional Cardiologist ECHO,
TEE, TMT, HOLTER HEAD UP TILT TEST EECP ECHO, TEE, TMT, HOLTER HEAD
UP TILT TEST EECP ELECTROPHYSIOLOGY Electrophysiology Study and RF
Ablation Pacemaker and ICD implantation ELECTROPHYSIOLOGY
Electrophysiology Study and RF Ablation Pacemaker and ICD
implantation
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METRO HOSPITALS & HEART INSTITUTE Cardiothoracic &
Vascular Surgery CABG Valvular Heart Surgery Congenital and
Acquired Heart Surgeries Vascular Surgery & Laser for Varicose
Veins
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METRO HOSPITALS & HEART INSTITUTE Metro Center For Liver
& Digestive Diseases (December, 2000) Under the Chairmanship of
Padmabhushan Prof. Dr. B.N. Tandon Formerly Dean & Head of the
Department, AIIMS. Specializes In Gasteroenterology Including Gi
Surgery Endoscopy suite SPECIALIZES IN Upper GI Endoscopy,
Colonoscopy
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METRO HOSPITALS & HEART INSTITUTE Metro Center For
Respiratory Diseases (January, 2003) Under the Chairmanship of Dr.
Deepak Talwar (D.M).Pulmonary Medicine Unique, one of its only kind
in India, 55 bed center 16 Bedded RICU Unique, one of its only kind
in India, 55 bed center 16 Bedded RICU
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METRO HOSPITALS & HEART INSTITUTE Speciality Departments
Orthopaedics And Joint Replacements Centre Of Neurosciences-
Neurology Lab, Neurosurgery (Brain And Spinal Surgery) Nephrology
And Renal Transplantation (Dialysis Unit) Urology Orthopaedics And
Joint Replacements Centre Of Neurosciences- Neurology Lab,
Neurosurgery (Brain And Spinal Surgery) Nephrology And Renal
Transplantation (Dialysis Unit) Urology
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METRO HOSPITALS & HEART INSTITUTE Speciality Departments
Paediatrics And Neonatology Gynaecology And Obstetrics (Dealing In
All High Risk pregnancies Skin And Laser Centre ENT General&
Laparoscopic Surgery Heumatology Haematology Paediatrics And
Neonatology Gynaecology And Obstetrics (Dealing In All High Risk
pregnancies Skin And Laser Centre ENT General& Laparoscopic
Surgery Heumatology Haematology
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METRO HOSPITALS & HEART INSTITUTE Speciality Departments
Metro Dental ClinicMetro Eye Centre
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METRO HOSPITALS & HEART INSTITUTE 24X7 Speciality
Departments Department of Medical Imaging- CT Scan, Dexa Scan
X-Ray, USG, Doppler Pathology and Microbiology Blood Bank
Pharmacy
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METRO HOSPITALS & HEART INSTITUTE Metro Health Checks State
Of Art, Advanced, Dedicated, Unit Exclusively For Preventive Health
Checks
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OTHER UNITS OF METRO GROUP OF HOSPITALS
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METRO HOSPITALS & HEART INSTITUTE Metro Hospitals In Delhi
Preet Vihar, East Delhi Pandav Nagar, West Delhi Lajpat Nagar,
South Delhi
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METRO HOSPITALS & HEART INSTITUTE Metro Hospitals In NCR
FARIDABAD MEERUT AGRA GURGAON
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METRO HOSPITALS & HEART INSTITUTE Metro Hospital &
Research Institute Vadodara, (Gujarat) Satellite Units At Panipat
& Kurukshetra (Haryana)
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METRO HOSPITALS & HEART INSTITUTE Focus On Academics DNB In
Cardiology DNB IN Respiratory Medicine PGDCC (Post graduate diploma
in clinical cardiology ) Fellowship in Critical Care
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METRO HOSPITALS & HEART INSTITUTE Focus On Academics
Nursing College Research activates in compliance with national and
international guidelines as per ethical guidelines for biomedical
research on human subject (ICMR- 2000) Enhancement of research and
practices in public health and preventive medicine in collaboration
with Albert Einstein College of Medicine of Yeshiva University New
York (USA)
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METRO HOSPITALS & HEART INSTITUTE Organisation Structure
Chairman Director CEO MS GM(Admin) CFO/GM(FIN) GM(MKT.) NS Chairman
Personnel Adminst ASTT/Admin BIOMED.ENG Transport Security I/C DMS
Consultants DGM(FIN) SR.MGR MGR(Billing) A/O MGR A/C Chief
Coordinator SR.MGR MGR ASST MGR MKT Executive DNS ANS Nursing
Supervisor Cardiology Gastro Pulmonology
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METRO HOSPITALS & HEART INSTITUTE Journey Of Commitment To
Quality During Preparation for Final NABH Assessment Quality
Committee The above was monitored by steering committee consisting
of highly qualified medical experts to ensure that no only the
current requirements are met but are exceeded for patient delight
and not just patient satisfaction aiming at the hospital becomes a
bench marks in terms of infrastructure, facility and awareness of
extensive training. CHAIRMAN :-Dr. Purshotam Lal (Chairman Metro
Group of Hospitals) MEMBERS:- Dr. Baliar Singh (Quality Head for
the group) Dr. Shobha Dhawan (Dy. Medical Director & NABH
Assessor) Dr. Kanika Kanwar (Medical Superintendent) Mrs. Swapna
Mitra (Chief Accreditation Quality Coordinator)
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METRO HOSPITALS & HEART INSTITUTE Hospital is now a unique
Amalgam of good hospitality and quiet efficiency It is a bright and
cheerful Institute equipped with High-end technology and equipments
In all areas of hospitals NABH Standards have made us in to a
Health Care organization: that feels for the patients that
understands their pains that care for their smallest needs to be a
reliable friend in need
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METRO HOSPITALS & HEART INSTITUTE In passionate endeavour
to achieve excellence following steps were taken after extensive
and Value added pre-assessment audit. All statutory requirements
have been complied with successfully viz Lift license, vehicle
fitness, spirit license, generator spack emission. As per Radiology
requirements: Layout plans have been approved Quality assurance
tests have been performed. Registration from AERB obtained. Having
identified the needs for Air conditioning criteria fulfilment we
went on the fast track project mode to ensure compliance of
required parameters. In this process a well known AC consultant was
hired who has more than 24 hospitals Air conditioning to his credit
besides others.
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METRO HOSPITALS & HEART INSTITUTE As per his expert advice
necessary changes in the DX central air conditioning system of
modular OTs were made to achieve the required parameters. The
letter from the consultant to this fact is on record The AC system
of Cardiology Wing has been replaced by new Hi-tech System with
brand new chiller, AHU, hepafilter, laminarflow and other
requirements necessary for good ventilating system.
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METRO HOSPITALS & HEART INSTITUTE For stringent adherence
to fire safety norms we went an extra mile and called the fire
department personal to inspect the building from fire safety point
of view. As per their advice smoke detectors, sprinklers and other
fire safety equipments have been installed. In the path of
continuous improvements better space management and creation of
aesthetic and hygienic ambience for utmost comfort level to the
patient, various modifications have been made including face
lifting of the front elevation of the hospital incurring
expenditure of more than 50 lacs, taking all precautions of
pollution and infection by encapsulating the area to maintain dust
free environment. The infrastructure of Cath Lab has been totally
revamped to fulfill all quality standards for processes, prevention
of infection with utmost comfort to the patient.
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METRO HOSPITALS & HEART INSTITUTE All the other criteria's
pointed out have been also looked in to and complied with.
Isolation rooms in ICUs and emergency Disable friendly toilet.
Covered BMW storage Grab bar & call bells etc. Strengthening of
Quality assurance program in Laboratory, Radiology, ICUs & OTs.
Addition of various equipments and furnishing. The total cumulative
budget planned for complying with NABH needs turned out to be about
Rs. 1.5 crore which was sanctioned by the management on
priority.
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METRO HOSPITALS & HEART INSTITUTE Improvements carried out
during the process of streamlining in various areas in last three
months after pre assessment AreaBeforeAfterComments Air
conditioning Dx system of Air conditioning Meet all standards as
per latest guidelines of NABH A/c consultant of high repute hired
for monitoring all activities by PERT Charting (project evaluation
and review technique) Fire safetyThough fire safety arrangements
present but not adequately Fire safety requirement fulfilled as per
national building code Work done under guidance of fire consultant
by F.M.E.A (failure mode effect analysis)
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METRO HOSPITALS & HEART INSTITUTE Improvements carried out
during the process of streamlining in various areas in last three
months after pre assessment AreaBeforeAfterComments House keeping
Average sanitation and cleanliness Neat & clean environment
Cross functional team TrainingSporadic training programme & not
in all categories Regular & planned training Programme for all
categories of staff Systemic planning and use of expertise to
train.
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METRO HOSPITALS & HEART INSTITUTE Improvements carried out
during the process of streamlining in various areas in last three
months after pre assessment AreaBeforeAfterComments Infrastructu re
Space constraints. Lack of isolation rooms, disable friendly
toilet, uncovered BMW storage and seepage and leakages. Lay outs
replanned & space management done, Facilities of isolation room
in ICU and emergency disable friendly toilet, coverage of BMW
storage and strengthening of maintenance to take care of seepages
and leakages. Through RADAR approach
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METRO HOSPITALS & HEART INSTITUTE Improvements carried out
during the process of streamlining in various areas in last three
months after pre assessment AreaBeforeAfterComments Legal
compliances Statutory requirement were not be complete Were updated
& added Task force mobilized Quality Assurance and Infection
Control areas Present but with some deficiencies Strengthened in
various areas controlling the guiding parameters CPM (Critical Path
Method)
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METRO HOSPITALS & HEART INSTITUTE Improvements carried out
during the process of streamlining in various areas in last three
months after pre assessment AreaBeforeAfter SignagesInadequate
SignagesSignages well developed & Prominent displays for
patient information BLS & ACLSInadequate knowledge &
training in staff More consistent and regular training for BLS for
entire staff and ACLS for Doctors and Nurses
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METRO HOSPITALS & HEART INSTITUTE Mission, Dream, Philosphy
of Dr. Purshotam Lal (Chairman) Has been primarily to provide high
quality, advanced care & worlds best practices to common man To
create affordable health care of high standard No patient has ever
been returned for want of money (An unchallengeable statement)